Auto Recalls for Consumers

2012 FORD FLEX Recall - Campaign #15V340000

 
Auto Recalls For Consumers

2012 FORD FLEX RECALL - #15V340000

RECALL FOR STEERING : ELECTRIC POWER ASSIST SYSTEM

Ford Moor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2012 FORD FLEX
Manufacturer Ford Motor Company
Manufactured between 9/7/2010 - 2/28/2012
Recalled on 6/2/2015
Influenced by OFFICE OF DEFECTS INVESTIGATION
Owners Notified on 7/21/2015
# Affected 393,623
Recalled for STEERING:ELECTRIC POWER ASSIST SYSTEM
 
Description Ford Moor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequences If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Corrective action Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2012 FORD FLEX Recall for AIR BAGS, FRONTAL
Technical Service Bulletins





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