Auto Recalls for Consumers

2011 MERCURY GRAND MARQUIS Recall - Campaign #14V704000

 
Auto Recalls For Consumers

2011 MERCURY GRAND MARQUIS RECALL - #14V704000

RECALL FOR STEERING : RACK AND PINION : PINION SHAFT

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2011 MERCURY GRAND MARQUIS
Manufacturer Ford Motor Company
Manufactured between 3/23/2004 - 8/30/2011
Recalled on 11/5/2014
Influenced by Ford Motor Company
Owners Notified on 11/19/2014
# Affected 36,888
Recalled for STEERING:RACK AND PINION:PINION SHAFT
 
Description Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequences Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Corrective action Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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