Auto Recalls for Consumers

2019 MITSUBISHI ECLIPSE CROSS Recall - Campaign #18V620000

 
Auto Recalls For Consumers

2019 MITSUBISHI ECLIPSE CROSS RECALL - #18V620000

RECALL FOR ELECTRICAL SYSTEM : SOFTWARE

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

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Information provided by the National Highway Traffic Safety Administration.
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Recall Details
Vehicle 2019 MITSUBISHI ECLIPSE CROSS
Manufacturer Mitsubishi Motors North America, Inc.
Manufactured between 12/26/2017 - 6/21/2018
Recalled on 9/18/2018
Influenced by Mitsubishi Motors North America, Inc.
Owners Notified on 10/16/2018
# Affected 9,166
Recalled for ELECTRICAL SYSTEM: SOFTWARE
 
Description Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Consequences If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Corrective action MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
See also 2019 MITSUBISHI ECLIPSE CROSS Recall for FORWARD COLLISION AVOIDANCE, PEDESTRIAN AUTOMATIC EMERGENCY BRAKING
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