Auto Recalls for Consumers

2020 FREIGHTLINER SPRINTER 2500 Recall - Campaign #21V077000

 
Auto Recalls For Consumers

2020 FREIGHTLINER SPRINTER 2500 RECALL - #21V077000

RECALL FOR BACK OVER PREVENTION : SENSING SYSTEM : CAMERA

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Information provided by the National Highway Traffic Safety Administration.

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Vehicle 2020 FREIGHTLINER SPRINTER 2500
Manufacturer Daimler Vans USA, LLC
Manufactured between 1/1/1900 - 1/1/1900
Recalled on 2/17/2021
Influenced by Daimler Vans USA, LLC
Owners Notified on 3/5/2021
# Affected 198
Recalled for BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Description Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequences A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Corrective action DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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