| Vehicle |
2019 FREIGHTLINER SPRINTER 3500 |
|
| Manufacturer |
Daimler Vans USA, LLC |
| Manufactured between |
1/1/1900 - 1/1/1900 |
| Recalled on |
5/20/2022 |
| Influenced by |
Daimler Vans USA, LLC |
| Owners Notified on |
10/13/2022 |
| # Affected |
19,937 |
| Recalled for |
COMMUNICATION: AUTO CRASH NOTIFICATION |
|
|
| Description |
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system. |
| Consequences |
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury. |
| Corrective action |
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM. |
| Notes |
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov. |
| See also |
2019 FREIGHTLINER SPRINTER 3500 Recall for EXTERIOR LIGHTING, HEADLIGHTS
2019 FREIGHTLINER SPRINTER 3500 Recall for EXTERIOR LIGHTING, HEADLIGHTS, HIGH/LOW BEAM DIMMER SWITCH
2019 FREIGHTLINER SPRINTER 3500 Recall for VISIBILITY, GLASS, SIDE/REAR
2019 FREIGHTLINER SPRINTER 3500 Recall for EXTERIOR LIGHTING, TAIL LIGHTS
2019 FREIGHTLINER SPRINTER 3500 Recall for EXTERIOR LIGHTING, TAIL LIGHTS, SWITCH
2019 FREIGHTLINER SPRINTER 3500 Recall for LATCHES/LOCKS/LINKAGES, HOOD, LATCH
2019 FREIGHTLINER SPRINTER 3500 Recall for AIR BAGS, AIR BAG/RESTRAINT CONTROL MODULE
2019 FREIGHTLINER SPRINTER 3500 Recall for STRUCTURE, BODY, DOOR
2019 FREIGHTLINER SPRINTER 3500 Recall for FUEL SYSTEM, DIESEL
2019 FREIGHTLINER SPRINTER 3500 Recall for SEATS
2019 FREIGHTLINER SPRINTER 3500 Recall for EQUIPMENT
2019 FREIGHTLINER SPRINTER 3500 Recall for ENGINE AND ENGINE COOLING, EXHAUST SYSTEM
2019 FREIGHTLINER SPRINTER 3500 Recall for ENGINE AND ENGINE COOLING, EXHAUST SYSTEM, EMISSION CONTROL, GAS RECIRCULATION VALVE (EGR VALVE)
2019 FREIGHTLINER SPRINTER 3500 Recall for ENGINE AND ENGINE COOLING, EXHAUST SYSTEM
2019 FREIGHTLINER SPRINTER 3500 Recall for STEERING
2019 FREIGHTLINER SPRINTER 3500 Recall for STEERING, COLUMN
2019 FREIGHTLINER SPRINTER 3500 Recall for EQUIPMENT, OTHER, LABELS
2019 FREIGHTLINER SPRINTER 3500 Recall for EQUIPMENT, OTHER, LABELS
2019 FREIGHTLINER SPRINTER 3500 Recall for TIRES
2019 FREIGHTLINER SPRINTER 3500 Recall for EQUIPMENT, OTHER, OWNERS/SERVICE/OTHER MANUAL
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, AIR, SUPPLY, HOSES, LINES/PIPING, AND FITTINGS
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, AIR, SUPPLY, HOSES, LINES/PIPING, AND FITTINGS
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, AIR, SUPPLY, HOSES, LINES/PIPING, AND FITTINGS
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, AIR, SUPPLY, HOSES, LINES/PIPING, AND FITTINGS
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, AIR, SUPPLY, HOSES, LINES/PIPING, AND FITTINGS
2019 FREIGHTLINER SPRINTER 3500 Recall for STRUCTURE, FRAME AND MEMBERS, UNDERBODY SHIELDS
2019 FREIGHTLINER SPRINTER 3500 Recall for STRUCTURE, FRAME AND MEMBERS, UNDERBODY SHIELDS
2019 FREIGHTLINER SPRINTER 3500 Recall for STRUCTURE, FRAME AND MEMBERS, UNDERBODY SHIELDS
2019 FREIGHTLINER SPRINTER 3500 Recall for STRUCTURE, FRAME AND MEMBERS, UNDERBODY SHIELDS
2019 FREIGHTLINER SPRINTER 3500 Recall for STRUCTURE, FRAME AND MEMBERS, UNDERBODY SHIELDS
2019 FREIGHTLINER SPRINTER 3500 Recall for FUEL SYSTEM, GASOLINE, DELIVERY, HOSES, LINES/PIPING, AND FITTINGS
2019 FREIGHTLINER SPRINTER 3500 Recall for FUEL SYSTEM, GASOLINE, DELIVERY, HOSES, LINES/PIPING, AND FITTINGS
2019 FREIGHTLINER SPRINTER 3500 Recall for STEERING, HYDRAULIC POWER ASSIST, HOSE, PIPING, AND CONNECTIONS
2019 FREIGHTLINER SPRINTER 3500 Recall for STEERING, HYDRAULIC POWER ASSIST, HOSE, PIPING, AND CONNECTIONS
2019 FREIGHTLINER SPRINTER 3500 Recall for EQUIPMENT, OTHER, OWNERS/SERVICE/OTHER MANUAL
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, DISC, CALIPER
2019 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, SENSING SYSTEM, CAMERA
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, PEDALS AND LINKAGES
2019 FREIGHTLINER SPRINTER 3500 Recall for SERVICE BRAKES, HYDRAULIC, PEDALS AND LINKAGES
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, INSTRUMENT CLUSTER/PANEL
2019 FREIGHTLINER SPRINTER 3500 Recall for STEERING, HYDRAULIC POWER ASSIST, HOSE, PIPING, AND CONNECTIONS
2019 FREIGHTLINER SPRINTER 3500 Recall for STEERING, HYDRAULIC POWER ASSIST, HOSE, PIPING, AND CONNECTIONS
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM
2019 FREIGHTLINER SPRINTER 3500 Recall for AIR BAGS, PASSENGER SIDE FRONTAL, CUSHION
2019 FREIGHTLINER SPRINTER 3500 Recall for AIR BAGS, PASSENGER SIDE FRONTAL, CUSHION
2019 FREIGHTLINER SPRINTER 3500 Recall for AIR BAGS, PASSENGER SIDE FRONTAL, CUSHION
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2019 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2019 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2019 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2019 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2019 FREIGHTLINER SPRINTER 3500 Recall for BACK OVER PREVENTION, DISPLAY FUNCTION
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2019 FREIGHTLINER SPRINTER 3500 Recall for ELECTRICAL SYSTEM, SOFTWARE
2019 FREIGHTLINER SPRINTER 3500 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, INTERNAL, PARK PAWL
2019 FREIGHTLINER SPRINTER 3500 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, INTERNAL, PARK PAWL
2019 FREIGHTLINER SPRINTER 3500 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, INTERNAL, PARK PAWL
2019 FREIGHTLINER SPRINTER 3500 Recall for POWER TRAIN, AUTOMATIC TRANSMISSION, INTERNAL, PARK PAWL
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