Auto Recalls for Consumers

CHEVROLET SUBURBAN - 1998 CHEVROLET SUBURBAN Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 239 complaints filed for the 1998 CHEVROLET SUBURBAN

Below is a list of complaints & problems filed against the 1998 CHEVROLET SUBURBAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 1998 CHEVROLET SUBURBAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (5) Exterior Lighting (5) Seat Belts (5) Steering (26) Trailer Hitches (1)
Child Seat (1) Fuel System Gasoline (12) Seats (3) Structure (4) Vehicle Speed Control (3)
Electrical System (18) Latches Locks Linkages (5) Service Brakes (2) Suspension (14) Visibility (54)
Engine And Engine Cooling (22) Other (2) Service Brakes Air (4) Tires (14) Wheels (3)
Equipment (7) Power Train (20) Service Brakes Hydraulic (72)

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ComplaintDescription

EXTERIOR LIGHTING: TURN SIGNAL

4/6/2004 - SEABROOK, MD
RIGHT REAR TURN SIGNAL FAILED TO OPERATE; IN-DASH INDICATOR PROPERLY INDICATED FAILURE BY RAPID FLASH. WITH GREAT DIFFICULTY, OPENED TAILLIGHT ASSEMBLY; FOUND LIGHT BULB NOT FAILED; CAN NOT PROPERLY RE-ASSEMBLE AND GASKET IS NOT SOLD SEPARATELY TO PERMIT RE-ASSEMBLY. HAD TO REPLACE 'CIRCUIT BOARD' WHICH CONNECTS TO WIRING HARNESS TO SOCKETS; COST IS $70 (SEVENTY DOLLARS) ALTHOUGH 'CIRCUIT BOARD' IS WIRING ONLY AND HAS NO COMPONENTS; DEALER PARTS CLERK HELPFULLY ADVISED "THE CIRCUIT BOARDS FAIL ALL THE TIME -- THERE ISN'T A RECALL, BUT THERE SHOULD BE A RECALL." SYSTEM IS DESIGNED TO VIRTUALLY REQUIRE REPLACEMENT OF ENTIRE TURN SIGNAL/BACKUP/TAILLIGHT UNIT FOR $127 (ONE HUNDRED TWENTY-SEVEN DOLLARS) WITH DEALER-ONLY PARTS, PRECLUDING ANY FIELD REPAIRS ON TRIPS, ETC; CAUSING GREAT LIKELIHOOD THAT TURN SIGNAL WILL NOT FUNCTION FOR EXTENDED PERIODS OF TIME BECAUSE OF TROUBLE AND COST OF REPLACING THE UNIT.

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SEATS: FRONT ASSEMBLY: RECLINER

3/9/2004 - MCDONOUGH, GA
WHILE VEHICLE WAS PARKED CONSUMER ENTERED THE VEHICLE, AND THE DRIVER SEAT RECLINED BACKWARDS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

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SUSPENSION: FRONT: HUB

2/20/2004 - OLGA, WA
WHEN FIRST TAKING VEHICLE FROM THE SALES LOT IT PULLED TO THE RIGHT. CONSUMER TOOK VEHICLE BACK TO THE DEALER, WHO BALANCED THE TIRES, BUT THE PROBLEM RECURRED. ALSO, WHEN THE BRAKES WERE DEPRESSED VEHICLE SHOOK SEVERELY. VEHICLE WAS TAKEN TO DEALER FOUR TIMES, AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC, IT WAS DETERMINED THAT WHEEL HUB WAS WARPED FROM THE FACTORY.

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SEATS

2/18/2004 - MCDONOUGH, GA
WHILE VEHICLE WAS PARKED DRIVER'S SIDE SEAT FRAME SNAPPED. THIS CAUSED THE SEAT TO FALL BACKWARDS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.

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VISIBILITY: WINDSHIELD WIPER/WASHER: MOTOR

2/18/2004 - LYNDHURST, NJ
WINDSHIELD WIPERS WOULD STOP SUDDENLY. I WOULD HAVE TO GET OFF THE ROAD SHUT CAR OFF, THEN AIT 5-10 MINUTES BEFORE WIPERS WILL WORK AGAIN.

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VISIBILITY: REAR WINDOW WIPER/WASHER

2/5/2004 - DULUTH, GA
MY WINDSHIELD WIPERS WOULD STOP WORKING FROM TIME TO TIME. IT APPEARS TO BE THE SAME DEFECT AS IN EARLIER YEAR SUBURBANS, BUT WAS NOT INCLUDED IN THE RECALL. GENERAL MOTORS HAS PLENTY OF NOTICE THAT THE SAME DEFECT EXISTS IN SUBURBANS OLDER THAN THOSE ALREADY RECALLED, AND SHOULD INCLUDE OTHERS IN THE RECALL AS WELL.

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POWER TRAIN: DRIVELINE: DIFFERENTIAL UNIT

2/5/2004 - WILLOUGHBY, OH
MY 1998 1500, 2 WD CHEVY SUBURBAN LOST A BOLT IN THE DIFFERENTIAL. BOLT HELD A PIN, WHEN THE PIN WORKED LOOSE, THE REAREND LOCKED UP, PUTTING MY CAR INTO A SPIN. FORTUNATELY I WAS ONLY GOING 25 MPH, AND NO ONE WAS HURT.

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ENGINE AND ENGINE COOLING

1/15/2004 - GLENDALE, CA
WE STILL NEED OUR VEHICLE FIXED!!! WE GOT THE RUNAROUND AND WERE DISCOURAGED FROM PURSUING THE PROBLEM AS THE GM & GMPP CUSTOMER SERVICE? EMPLOYEES KEPT TRYING TO BEAT US DOWN SO WE WOULD GIVE UP. GM & GMPP EMPLOYEES HAVE DONE THEIR BEST TO DISCOURAGE US FROM PURCHASING ANOTHER GM PRODUCT. THANK YOU, [XXX] VIN #[XXX] [XXX] 87 TOTAL PROBLEMS NEVER FIXED. SUMMARY OF REPAIRS (CONTINUED) 1)OIL LEAKS14 TIMES, NEVER FIXED 2)ENGINE ROUGH IDLE10 TIMES NEVER FIXED 3)WIND NOISE RIGHT FRONT WINDOW6 TIMES NEVER FIXED 4)COOLING SYSTEM LEAKS\T4 TIMES 5)DOME LIGHT\T4 TIMES 6)STEERING\T4 TIMES NEVER FIXED 7)TAILGATE CARPET\T4 TIMES\EVER FIXED 8)DOOR (LEFT REAR) GLASS RATTLE3 TIMES NEVER FIXED 9)GRAB HANDLES COVER CAPS3 TIMES NEVER FIXED 10)REAR AXLE 3 TIMES 11)SUSPENSION CLUNK (LEFT FRONT)3 TIMES 12)AIR CONDITIONING 2 TIMES 13)BATTERY2 TIMES AFTER WARRANTY EXPIRED, WAS REPLACED BY A BETTER COSTCO BATTERY 14) DOOR (RIGHT FRONT) GLASS 2 TIMES 15)FUEL FILTER 2 TIMES FIXED FOR NO REASON 16) MIRROR 2 TIMES 17)SIGNAL (RIGHT REAR) 2 TIMES NEVER FIXED 18) SEAT BELT 2 TIMES 19) SEATS 2 TIMES 20) TAILGATE ALIGNMENT2 TIMES 21)TRANSMISSION2 TIMES 22)WINDOW STRUT (REAR)2 TIMES 23)WIPERS2 TIMES 24)ALTERNATOR OUTPUT CABLE1 TIME 25)2 HIGH SWITCHES1 TIME 26)AXLE LEAKS1 TIME 27BRAKE SYSTEM1 TIME 28)DOOR (RIGHT REAR) GLASS CHANNEL\T1 TIME 29)FUEL PUMP\T1 TIME 30) SUN VISOR1 TIME HISTORY MISFIRE (ROUGH IDLE) WARRANTY DISPUTE 1)THE VEHICLE WAS TAKE TO GUY SCHMIDT SIX (6) TIMES FOR MISFIRE (ROUGH IDLE). 2)THE VEHICLE NEVER HAD DIAGNOSTIC COMPUTER CODES PRESENT. 3)BY WORKING, REPLACING PARTS AND BILLING GMPP FOR SERVICES PERFORMED, GUY SCHMIDT CONFIRMED AND ACKNOWLEDGED THAT MISFIRE (ROUGH IDLE) WAS PRESENT. 4) AFTER SIX (6) TIMES AT GUY SCHMIDT, I THOUGHT IT WOULD BE A GOOD IDEA TO TRY COMMUNITY CHEVROLET SINCE GUY SCHMIDT COULDN'T REPAIR THE PROBLEM AFTER SIX (6) ATTEMPTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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WHEELS

1/15/2004 - CLINTON, NC
WINDSHIELD WIPER/MOTOR PROBLEM IS THE SAME AS WITH THE EARLIER SUBURBANS ON THE RECALL LIST. THE RECALL ONLY ADDRESSES '97 AND BACK, NOT 1998. WHAT CAN BE DONE ABOUT GETTING THIS YEAR ADDED. THERE ARE OTHER COMPLAINTS WITH THIS SAME PROBLEM WITH THIS YEAR AND LATER.

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SERVICE BRAKES, HYDRAULIC

1/15/2004 - N. SPRINGFIELD, VT
THE SECOND TRANSMISSION IS FAILING AT 85,939 THOUSAND MILES, OUT OF WARRANTY. IS IT NORMAL FOR TWO TRANMISSIONS TO FAIL AT RELATIVELY LOW MILEAGE. I DON'T THINK SO. MY SUBURBAN IS IN FANTASTIC CONDITION. IT IS EXTREMELY WELL MAINTAINED AND BELIEVE IT OR NOT LIKE NEW. NOW I HAVE TO SPEND ANOTHER 2000 $ ON TOP OF JUST HAVING THE BRAKES DONE??

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