| Complaint | Description |
AIR BAGS | 3/22/2017 - FAIR OAKS, CA
TAKATA RECALL. THE CONTACT OWNS A 2001 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
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WHEELS | 3/21/2017 - HARDY, VA
TAKATA RECALL. THE CONTACT OWNED A 2001 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A COYOTE JUMPED IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO VOID A CRASH AND SWERVED CAUSING AN UNKNOWN REAR WHEEL TO DETACH FROM THE VEHICLE. THE VEHICLE THEN FLIPPED OVER SEVERAL TIMES AND CRASHED UPSIDE DOWN INTO THE SIDE OF A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT WHO WAS EJECTED FROM THE VEHICLE WHEN THE IMPACT OCCURRED. THE CONTACT SUSTAINED INTERNAL BRUISING THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT WAS NOT DIAGNOSED. THE VEHICLE WAS LATER TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DESTROYED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
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STEERING | 3/21/2017 - HARDY, VA
TAKATA RECALL. THE CONTACT OWNED A 2001 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A COYOTE JUMPED IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO VOID A CRASH AND SWERVED CAUSING AN UNKNOWN REAR WHEEL TO DETACH FROM THE VEHICLE. THE VEHICLE THEN FLIPPED OVER SEVERAL TIMES AND CRASHED UPSIDE DOWN INTO THE SIDE OF A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT WHO WAS EJECTED FROM THE VEHICLE WHEN THE IMPACT OCCURRED. THE CONTACT SUSTAINED INTERNAL BRUISING THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT WAS NOT DIAGNOSED. THE VEHICLE WAS LATER TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DESTROYED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
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AIR BAGS | 3/21/2017 - HARDY, VA
TAKATA RECALL. THE CONTACT OWNED A 2001 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A COYOTE JUMPED IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO VOID A CRASH AND SWERVED CAUSING AN UNKNOWN REAR WHEEL TO DETACH FROM THE VEHICLE. THE VEHICLE THEN FLIPPED OVER SEVERAL TIMES AND CRASHED UPSIDE DOWN INTO THE SIDE OF A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT WHO WAS EJECTED FROM THE VEHICLE WHEN THE IMPACT OCCURRED. THE CONTACT SUSTAINED INTERNAL BRUISING THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT WAS NOT DIAGNOSED. THE VEHICLE WAS LATER TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DESTROYED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
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SEAT BELTS | 3/21/2017 - HARDY, VA
TAKATA RECALL. THE CONTACT OWNED A 2001 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A COYOTE JUMPED IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO VOID A CRASH AND SWERVED CAUSING AN UNKNOWN REAR WHEEL TO DETACH FROM THE VEHICLE. THE VEHICLE THEN FLIPPED OVER SEVERAL TIMES AND CRASHED UPSIDE DOWN INTO THE SIDE OF A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT WHO WAS EJECTED FROM THE VEHICLE WHEN THE IMPACT OCCURRED. THE CONTACT SUSTAINED INTERNAL BRUISING THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT WAS NOT DIAGNOSED. THE VEHICLE WAS LATER TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DESTROYED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
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AIR BAGS | 11/18/2016 - GRAND PRAIRIE, TX
THE CONTACT OWNS A 2001 BMW X5. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AIR BAG INFLATED ON ITS OWN WITHOUT WARNING. THE DRIVER AND PASSENGER WERE INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAGS MALFUNCTIONED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
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AIR BAGS | 10/18/2016 - GRAND PRAIRIE, TX
THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT WHILE IN PARK, THE FRONT PASSENGER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT TECHNICIANS TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 149,000.
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ELECTRICAL SYSTEM | 6/3/2016 - TAMPA, FL
THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT BOTH BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH BRAKE LIGHT BULBS AND HOLDERS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THERE WAS A SHORT WITHIN THE BRAKE LIGHT SYSTEM AND BOTH WIRING HARNESSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
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EXTERIOR LIGHTING: BRAKE LIGHTS | 6/3/2016 - TAMPA, FL
THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT BOTH BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH BRAKE LIGHT BULBS AND HOLDERS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THERE WAS A SHORT WITHIN THE BRAKE LIGHT SYSTEM AND BOTH WIRING HARNESSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
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ENGINE | 3/20/2016 - HOUSTON, TX
AUXILIARY COOLING FAN BEGAN BEGAN SMOKING AND SMOLDERING AFTER ABOUT 15 MINUTES AFTER BEING PARKED AT HOME. VERY NEARLY A FIRE. PART WAS ON RECALL PREVIOUSLY AND EXCHANGED BUT THEN RECALLED AGAIN AS THE SAME DEFECTIVE PART WAS USED AS REPLACEMENT DURING INITAL RECALL. MY VEHICLE WASN'T PART OF INITIAL RECALL DUE TO PRODUCTION DATE, AS MINE WAS PRODUCED 8/2000, BUT WAS STATED IN THE SECOND RECALL TO BE INCLUDED IF IT HAD THE DEFECTIVE PART. WENT TO BMW AND THEY STATED THERE WASN'T AN OPEN RECALL AND COULDN'T DO ANYTHING ABOUT IT. I SHOWED THEM THE ACTUAL RECALL CAMPAIGNS DOWNLOADED FROM THE WEB AND THEY REFUSED TO INVESTIGATE FURTHER STATING THAT THE COMPUTER SYSTEM WAS THE ONLY FACTOR TO DETERMINE IF A RECALL WAS WARRANTED AND THERE WASN'T AN 'OPEN' RECALL. I STATED THAT THIS MAY BE DUE TO RECALLS REMAINING OPEN FOR 15 YEARS AND THIS HAPPENED IN 2001 AND THEY STATED IT WAS IRRELEVANT SINCE NO OPEN CAMPAIGNS EXISTED. THE PART ON MY VEHICLE IS 64 54 6908 124 (E53) WHICH IS CLEARLY THE DEFECTIVE PART STATED AS PART OF THE RECALL, IN BMW'S AFTERSALES AND PARTS BULLETIN AS WELL. BMW SERVICE CONTINUES TO REFUSE TO ACKNOWLEDGE OR REPAIR.
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