| Complaint | Description |
POWER TRAIN | 7/22/2013 - NORTH GARDEN, VA
I WAS AT A INTERSECTION TO A HIGH WAY, ABOUT TO MERGE IN TO ON COMING TRAFFIC, WHEN I HIT THE GAS TO ACCELERATE THE FRONT DRIVE SHAFT GOING TO THE TRANSFER CASE STRIPPED, ALONG WITH THE TRANSAXLE GEAR. THE CAR STOP DEAD IN THE MIDDLE OF THE ROAD AND WOULD NOT MOVE.
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ELECTRICAL SYSTEM | 10/31/2012 - DRIPPING SPRINGS, TX
TODAY I BROUGHT MY BMW X5 TO DEALER BECAUSE THE WARNING LIGHT GOES ON AND OFF INDICATING A PROBLEM WITH THE REAR BRAKE LIGHTS. DEALER SAID THAT THE BULB HOLDER HAD FAILED BECAUSE OF EXCESSIVE HEAT MELTING THE BULB HOLDER. LAST SEPTEMBER, I HAD A NEW BULB HOLDER ASSEMBLY REPLACED FOR THE REAR TURN SIGNAL AFTER THE SAME WARNING LIGHT CAME ON AND WAS THEN TOLD THAT THE DEVICE FAILED BECAUSE OF EXCESS HEAT, MELTING THE BULB ASSEMBLY. THESE WOULD SEEM TO BE RELATED PROBLEMS AND SAFETY ISSUES.
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SERVICE BRAKES | 10/31/2012 - DRIPPING SPRINGS, TX
TODAY I BROUGHT MY BMW X5 TO DEALER BECAUSE THE WARNING LIGHT GOES ON AND OFF INDICATING A PROBLEM WITH THE REAR BRAKE LIGHTS. DEALER SAID THAT THE BULB HOLDER HAD FAILED BECAUSE OF EXCESSIVE HEAT MELTING THE BULB HOLDER. LAST SEPTEMBER, I HAD A NEW BULB HOLDER ASSEMBLY REPLACED FOR THE REAR TURN SIGNAL AFTER THE SAME WARNING LIGHT CAME ON AND WAS THEN TOLD THAT THE DEVICE FAILED BECAUSE OF EXCESS HEAT, MELTING THE BULB ASSEMBLY. THESE WOULD SEEM TO BE RELATED PROBLEMS AND SAFETY ISSUES.
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EXTERIOR LIGHTING | 10/31/2012 - DRIPPING SPRINGS, TX
TODAY I BROUGHT MY BMW X5 TO DEALER BECAUSE THE WARNING LIGHT GOES ON AND OFF INDICATING A PROBLEM WITH THE REAR BRAKE LIGHTS. DEALER SAID THAT THE BULB HOLDER HAD FAILED BECAUSE OF EXCESSIVE HEAT MELTING THE BULB HOLDER. LAST SEPTEMBER, I HAD A NEW BULB HOLDER ASSEMBLY REPLACED FOR THE REAR TURN SIGNAL AFTER THE SAME WARNING LIGHT CAME ON AND WAS THEN TOLD THAT THE DEVICE FAILED BECAUSE OF EXCESS HEAT, MELTING THE BULB ASSEMBLY. THESE WOULD SEEM TO BE RELATED PROBLEMS AND SAFETY ISSUES.
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SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER | 6/27/2012 - FORT LEE, NJ
THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE FRONT DRIVER+S SEAT CAUGHT ON FIRE. THE CONTACT JUMPED UP FROM THE SEAT AND HIT HIS HEAD ON THE CEILING, CAUSING HIM TO BECOME DIZZY. THE CONTACT WAS ABLE TO SAFELY MANEUVER TO THE SHOULDER. THE VEHICLE WAS THEN TOWED TO A BMW DEALERSHIP. THE CONTACT STATED THAT THE HEATER FOR THE SEAT BECAME VERY HOT. THE FAILURE AND CURRENT MILEAGES WERE 140,000. 8/6/12
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ENGINE AND ENGINE COOLING | 3/9/2012 - MAULDIN, SC
THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND THE ENGINE WAS RUNNING WHEN HE NOTICED THAT THE AUXILIARY FAN WAS NOT FUNCTIONING. THE CONTACT CHANGED THE FUSE FOR THE FAN AND THE FUSE CAUGHT ON FIRE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS: 01V206000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) OR 02V138000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALLS. THE FAILURE MILEAGE WAS 108,177.
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EXTERIOR LIGHTING | 12/30/2011 - LA JOLLA, CA
THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, A WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL, INDICATING THAT THE TAIL LIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE TAIL LIGHT HOUSING WAS BURNED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 111,068.
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POWER TRAIN | 10/13/2011 - WEST HARTFORD, CT
TL- THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THE ENGINE WILL REV, BUT WILL NOT MOVE WHEN GOING IN REVERSE UP A HILL WITHOUT GETTING A PUSH. THE VEHICLE WORKS IN REVERSE AT ANY OTHER TIME. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS AN INTERNAL PROBLEM WITH THE TRANSMISSION AND IT WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 98,000.RL
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VEHICLE SPEED CONTROL | 9/19/2011 - QUINCY, IL
THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SURGED FORWARD UNTIL CRASHING INTO A HOUSE. THE CONTACT WAS TAKEN TO THE HOSPITAL TO TREAT INJURIES. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD BEEN EXPERIENCING THE FAILURE ON AN INTERMITTENT BASIS FOR THE PAST TWO YEARS, IN WHICH THE VEHICLE WOULD MOMENTARILY SURGE FORWARD WHILE DRIVING AT VARIOUS SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
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ENGINE AND ENGINE COOLING | 8/10/2011 - MONTCLAIR, CA
THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING TO TURN, THE VEHICLE WOULD STALL. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL WOULD BEGIN TO ILLUMINATE AND IT WOULD TAKE A FEW MINUTES BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE WAS REPAIRED MANY TIMES FOR THIS FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 145,000.
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