Auto Recalls for Consumers

DODGE INTREPID - 2002 DODGE INTREPID Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 327 complaints filed for the 2002 DODGE INTREPID

Below is a list of complaints & problems filed against the 2002 DODGE INTREPID. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2002 DODGE INTREPID, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (10) Engine And Engine Cooling (213) Fuel System Other (3) Seats (5) Tires (4)
Child Seat (1) Equipment (4) Interior Lighting (2) Service Brakes Hydraulic (19) Unknown Or Other (2)
Electrical System (17) Exterior Lighting (5) Latches Locks Linkages (4) Steering (15) Vehicle Speed Control (6)
Electronic Stability Control (1) Fuel Propulsion System (2) Power Train (60) Structure (4) Visibility (6)
Engine (5) Fuel System Gasoline (4) Seat Belts (4) Suspension (10) Wheels (2)

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ComplaintDescription

POWER TRAIN: AUTOMATIC TRANSMISSION

5/1/2008 - TROPHY CLUB , TX
I PURCHASED A 2002 DODGE INTREPID 2.7 LITER ENGINE FROM HONDA CARS OF MCKINNEY IN MAY OF 2005 FOR $7000 AND FELT VERY HAPPY ABOUT MY PURCHASE UNTIL A ABOUT A YEAR AND HALF LATER, THE ENGINE BEGIN LEAKING OIL. I FOLLOWED THE NORMAL MAINTENANCE SCHEDULE AND HAD THE OIL CHANGED EVERY 3000 MILES. I TOOK MY DODGE TO ALLEN SAMUELS OF FORT WORTH, TEXAS AND THEY "FIXED" MY OIL LEAK PROBLEM FOR $893 BUT WAS NEVER TOLD ABOUT THE 2.7 ENGINE DESIGN PROBLEMS WHICH CAUSE MAJOR OIL SLUDGE PROBLEMS. AFTER ABOUT 2 MONTHS, THE ENGINE LIGHT CAME ON AGAIN. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY RAN ANOTHER CHECK AND FOUND THAT THERE WAS NO OIL LEAK (ENGINE BURNS OIL NOW) BUT THERE WAS A "SMALL" TRANSMISSION LEAK. I WAS UNABLE TO GET ANY FURTHER WITH THE DEALERSHIP WITHOUT PAYING MORE MONEY? SINCE THEN, I'VE BEEN UNABLE TO GET MY CAR INSPECTED AND HAVE RECEIVED A NUMBER OF CITATIONS FOR EXPIRED INSPECTION. I WAS EVEN TOLD BY A POLICEMAN THAT I COULD CHECK WITH THE AIR TEXAS PROGRAM FOR REPAIR COST HELP. I SENT IN REQUIRED DOCUMENTS AND FOUND OUT FROM CHRISTIAN BROTHERS AUTOMOTIVE THAT IT WOULD COST MORE THE CAR IS WORTH TO FIX. THE STATE OF TEXAS HAS GIVEN ME A $3000 VOUCHER TO REPLACE THIS POS DODGE. THE PROBLEM NOW IS THAT I'M UNEMPLOYED AND CAN'T AFFORD A CAR THAT QUALIFIES FOR THIS BENEFIT. I AM IN THE PROCESS OF SENDING A COMPLAINT TO ROBERT NARDELLI WITH CHRYSLER BUT I SAW THIS LINK AND THOUGHT I WOULD GET THE WORD OUT. THE DEALERSHIP AND/OR CHRYSLER OWE ME THE COST OF THE "OIL LEAK" REPAIR, COST TO EITHER REPLACE ENGINE/TRANS AND THE EXPENSES TO TRY AND GET IT INSPECTED.

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ENGINE AND ENGINE COOLING: ENGINE

5/1/2008 - TROPHY CLUB , TX
I PURCHASED A 2002 DODGE INTREPID 2.7 LITER ENGINE FROM HONDA CARS OF MCKINNEY IN MAY OF 2005 FOR $7000 AND FELT VERY HAPPY ABOUT MY PURCHASE UNTIL A ABOUT A YEAR AND HALF LATER, THE ENGINE BEGIN LEAKING OIL. I FOLLOWED THE NORMAL MAINTENANCE SCHEDULE AND HAD THE OIL CHANGED EVERY 3000 MILES. I TOOK MY DODGE TO ALLEN SAMUELS OF FORT WORTH, TEXAS AND THEY "FIXED" MY OIL LEAK PROBLEM FOR $893 BUT WAS NEVER TOLD ABOUT THE 2.7 ENGINE DESIGN PROBLEMS WHICH CAUSE MAJOR OIL SLUDGE PROBLEMS. AFTER ABOUT 2 MONTHS, THE ENGINE LIGHT CAME ON AGAIN. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY RAN ANOTHER CHECK AND FOUND THAT THERE WAS NO OIL LEAK (ENGINE BURNS OIL NOW) BUT THERE WAS A "SMALL" TRANSMISSION LEAK. I WAS UNABLE TO GET ANY FURTHER WITH THE DEALERSHIP WITHOUT PAYING MORE MONEY? SINCE THEN, I'VE BEEN UNABLE TO GET MY CAR INSPECTED AND HAVE RECEIVED A NUMBER OF CITATIONS FOR EXPIRED INSPECTION. I WAS EVEN TOLD BY A POLICEMAN THAT I COULD CHECK WITH THE AIR TEXAS PROGRAM FOR REPAIR COST HELP. I SENT IN REQUIRED DOCUMENTS AND FOUND OUT FROM CHRISTIAN BROTHERS AUTOMOTIVE THAT IT WOULD COST MORE THE CAR IS WORTH TO FIX. THE STATE OF TEXAS HAS GIVEN ME A $3000 VOUCHER TO REPLACE THIS POS DODGE. THE PROBLEM NOW IS THAT I'M UNEMPLOYED AND CAN'T AFFORD A CAR THAT QUALIFIES FOR THIS BENEFIT. I AM IN THE PROCESS OF SENDING A COMPLAINT TO ROBERT NARDELLI WITH CHRYSLER BUT I SAW THIS LINK AND THOUGHT I WOULD GET THE WORD OUT. THE DEALERSHIP AND/OR CHRYSLER OWE ME THE COST OF THE "OIL LEAK" REPAIR, COST TO EITHER REPLACE ENGINE/TRANS AND THE EXPENSES TO TRY AND GET IT INSPECTED.

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ENGINE AND ENGINE COOLING

4/29/2008 - IONE, CA
TL CONTACT OWNS A 2002 DODGE INTREPID. WHILE DRIVING BETWEEN 45-50 MPH, THE ENGINE LIGHT ILLUMINATED. THE TEMPERATURE IN THE VEHICLE WAS FINE AND THE CONTACT PULLED OVER THE VEHICLE. WHEN HE TURNED THE VEHICLE OFF, HE DISCOVERED THAT WATER LEAKED EVERYWHERE. THE FOLLOWING DAY, HE CHANGED THE OIL AND FOUND WATER IN THE OIL. HE ALSO FOUND WATER IN THE ENGINE AND STATED THAT THE ENGINE GASKET FAILED. THE VEHICLE HAS NOT YET BEEN TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 118,000.

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ENGINE AND ENGINE COOLING

4/20/2008 - CARLETON, MI
I OWN A 2002 DODGE INTREPID...I HAVE TO REPLACE THE MOTOR...IT ONLY HAS 76,000 AND DODGE WILL NOT DO ANYTHING ABOUT IT...

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ENGINE AND ENGINE COOLING: ENGINE

4/1/2008 - LOUISVILLE, KY
TL CONTACT OWNS A 2002 DODGE INTREPID. WHILE DRIVING AT AN UNKNOWN SPEED, THE OIL LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT'S FATHER-IN-LAW INSTALLED A NEW BATTERY. THE VEHICLE RESTARTED AND THE CONTACT PULLED BACK ONTO THE HIGHWAY. SHE IMMEDIATELY HEARD A LOUD NOISE COMING FROM UNDER THE HOOD AND PULLED OFF THE ROAD. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO EXCESSIVE ENGINE SLUDGE THAT CAUSED A ROD TO SNAP IN THE ENGINE. THE MECHANIC STATED THAT A NEW ENGINE WOULD COST $5,000. THE FAILURE AND CURRENT MILEAGES WERE 89,000.

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ENGINE AND ENGINE COOLING

3/21/2008 - STAFFORD, NY
TL CONTACT OWNS A 2002 DODGE INTREPID. WHILE DRIVING 40 MPH, THE CONTACT ACTIVATED THE HEATHER, BUT NO HEAT WAS PRESENT. MOREOVER, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT ANTIFREEZE WAS LEAKING INTO THE ENGINE. IN ORDER TO PINPOINT THE EXACT LOCATION OF THE LEAK, AN ADDITIONAL DIAGNOSIS IS REQUIRED AT THE COST OF $900. THE DEALER ALSO STATED THAT THE VEHICLE WILL NEED A NEW ENGINE BECAUSE THE CURRENT ONE WAS BUILT TOO SMALL, AND PREVENTS THE FLUIDS FROM DISTRIBUTING CORRECTLY. THE COST FOR THE NEW ENGINE IS $8,400. THE ENGINE WAS PREVIOUSLY CHECKED AND MINOR COMPONENTS WERE REPLACED. THE CONTACT WILL NOT HAVE THIS FAILURE CORRECTED DUE TO THE COST. THE MANUFACTURER WAS NOTIFIED, BUT WOULD NOT ASSIST. THE VEHICLE WAS UNDER WARRANTY FOR ONLY 36,000 MILES. THE CURRENT MILEAGE WAS 77,000 AND FAILURE MILEAGE WAS 52,000.

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POWER TRAIN: AUTOMATIC TRANSMISSION

3/21/2008 - MILWAUKEE, WI
TRANSMISSION FAILURE, AND SHIFTER NOT CORRECTLY WORKING.

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ENGINE AND ENGINE COOLING

3/20/2008 - STAFFORD, NY
WHILE DRIVING MY CAR THE CHECK ENGINE LIGHT CAME ON AND THERE WAS NO HEAT COMING OUT OF THE HEATING UNIT. THIS HAS OCCURRED SEVERAL TIMES SINCE PURCHASING THIS VEHICLE. THE VEHICLE IS NOW AT THE DEALERS THEY WANT $900.00 JUST TO TAKE THE ENGINE APART. IF IT NEEDED A NEW ENGINE IT WOULD COST $8,000. SINCE WE STILL OWE $6000 THIS IS NOT A PRACTICAL SOLUTION. THIS VEHICLE ONLY HAS 77,000 MILES ON IT. I CALLED DAIMLER CHRYSLER THIS MORNING AND THEY SAID THERE IS NOTHING THEY CAN DO TO HELP ME. THEY STATED THE ENGINE IS ONLY WARRANTED UP TO 36,000 MILES.

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VISIBILITY: REAR WINDOW WIPER/WASHER: SWITCH/WIRING

3/14/2008 - ELMIRA, NY
TL CONTACT OWNS A 2002 DODGE INTREPID. WHEN PURCHASING THE VEHICLE, THE DEALER WOULD NOT ALLOW THE CONTACT TO INSPECT ITS UNDERCARRIAGE. AFTERWARDS, THE CONTACT HAD THE VEHICLE INSPECTED AND A MECHANIC INFORMED HIM THAT ALL OF THE MCPHERSON STRUTS, THE WINDSHIELD WIPER SWITCH, THE BRAKES, AND ALL FOUR ROTORS NEEDED TO BE REPLACED. HE FURTHER STATED THAT THERE WAS EXCESSIVE FLUID IN THE TRANSMISSION, WHICH CAUSED THE VEHICLE TO SHIFT HARD AND DRIVE ROUGHLY. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 73,000. UPDATED 03-27-08 THE BRAKE LIGHTS STAYED ON WHEN THE VEHICLE WAS SHUT OFF. THERE WAS A PROBLEM WITH THE WIRING FOR THE PARKING LIGHTS AND HEADLIGHTS. UPDATED

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EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCH

3/14/2008 - ELMIRA, NY
TL CONTACT OWNS A 2002 DODGE INTREPID. WHEN PURCHASING THE VEHICLE, THE DEALER WOULD NOT ALLOW THE CONTACT TO INSPECT ITS UNDERCARRIAGE. AFTERWARDS, THE CONTACT HAD THE VEHICLE INSPECTED AND A MECHANIC INFORMED HIM THAT ALL OF THE MCPHERSON STRUTS, THE WINDSHIELD WIPER SWITCH, THE BRAKES, AND ALL FOUR ROTORS NEEDED TO BE REPLACED. HE FURTHER STATED THAT THERE WAS EXCESSIVE FLUID IN THE TRANSMISSION, WHICH CAUSED THE VEHICLE TO SHIFT HARD AND DRIVE ROUGHLY. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 73,000. UPDATED 03-27-08 THE BRAKE LIGHTS STAYED ON WHEN THE VEHICLE WAS SHUT OFF. THERE WAS A PROBLEM WITH THE WIRING FOR THE PARKING LIGHTS AND HEADLIGHTS. UPDATED

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