| Complaint | Description |
STEERING | 6/1/2018 - WICHITA, KS
IN 2004 FORD EXPLORER WITH V8, THE CRUISE CONTROL TURNS OFF ENGINE WHEN TRAVELING 35~45 MPH AND GOING DOWN A HILL OR DECLINE. THIS AFFECTS POWER STEERING AND BRAKES MAKING IT DIFFICULT TO CONTROL AND SLOW DOWN THE VEHICLE. THIS HAS HAPPENED REPEATEDLY FOR THE PAST 10 YEARS, SO I AM USED TO THIS DEFECT. MY WORKAROUND IS TO PUT THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE AND THEN CONTINUE.
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VEHICLE SPEED CONTROL | 6/1/2018 - WICHITA, KS
IN 2004 FORD EXPLORER WITH V8, THE CRUISE CONTROL TURNS OFF ENGINE WHEN TRAVELING 35~45 MPH AND GOING DOWN A HILL OR DECLINE. THIS AFFECTS POWER STEERING AND BRAKES MAKING IT DIFFICULT TO CONTROL AND SLOW DOWN THE VEHICLE. THIS HAS HAPPENED REPEATEDLY FOR THE PAST 10 YEARS, SO I AM USED TO THIS DEFECT. MY WORKAROUND IS TO PUT THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE AND THEN CONTINUE.
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ENGINE | 6/1/2018 - WICHITA, KS
IN 2004 FORD EXPLORER WITH V8, THE CRUISE CONTROL TURNS OFF ENGINE WHEN TRAVELING 35~45 MPH AND GOING DOWN A HILL OR DECLINE. THIS AFFECTS POWER STEERING AND BRAKES MAKING IT DIFFICULT TO CONTROL AND SLOW DOWN THE VEHICLE. THIS HAS HAPPENED REPEATEDLY FOR THE PAST 10 YEARS, SO I AM USED TO THIS DEFECT. MY WORKAROUND IS TO PUT THE VEHICLE IN NEUTRAL AND RESTART THE VEHICLE AND THEN CONTINUE.
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AIR BAGS | 3/26/2018 - FOUR OAKS, NC
TAKATA RECALL I HAD AN ACCIDENT ON HWY 701, I WENT OFF THE ROAD AND HIT A CEMENT CULVERT GOING 45MPH AND MY DRIVER SIDE AIRBAG DIDN'T DEPLOY I SUFFERED 2 SPINAL FRACTURES.
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POWER TRAIN | 12/28/2017 - WOODRUFF, SC
WELL WE JUST BOUGHT THIS EXPLORER AND JUST AS I HAVE READ FROM OTHERS ON THIS WEBSITE OUR EXPLORER IS DOING SIMILAR THINGS. SUCH AS SHIFTING IN REVERSE TAKES 3-7 SECONDS TO TAKE HOLD, GOING UP THE MOUNTAINS THE SUV HAD MAJOR KICKBACKS AND JERKS. I HAVE NOT TAKEN TO DEALERSHIP AS OF NOW. WILL MAKE AN APT. AND PUT RESULTS LATER.
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STEERING | 11/23/2017 - BLAIRSVILLE, PA
ALL FOUR SEALS WHERE LEAKING INCLUDING PINION SEALS. CLUNKING NOISE 40 TO 50MPH WHEN YOU LET GO OF THE GAS ,HOLDS BACK,HEATER GAUGE+MPH GAUGE DON'T WORK MOST.OF THE TIME.PAINT CHIPPING AWAY ALL OVER.REPLACED ALL SEALS 5 TIMES +YOKE CVHALF SHAFT. REPLACED FRONT DIFFERENTIAL STILL MAKING THE NOISE.POOR LIGHTING AT NIGHT.IT HAS A MISS FIRE GAVE IT A TUNEUP AND STILL IS DOING IT. RADIO VOLUME WON'T TURN DOWN IT GOES LOUDER WHEN TURNING DOWN.
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POWER TRAIN | 11/23/2017 - BLAIRSVILLE, PA
ALL FOUR SEALS WHERE LEAKING INCLUDING PINION SEALS. CLUNKING NOISE 40 TO 50MPH WHEN YOU LET GO OF THE GAS ,HOLDS BACK,HEATER GAUGE+MPH GAUGE DON'T WORK MOST.OF THE TIME.PAINT CHIPPING AWAY ALL OVER.REPLACED ALL SEALS 5 TIMES +YOKE CVHALF SHAFT. REPLACED FRONT DIFFERENTIAL STILL MAKING THE NOISE.POOR LIGHTING AT NIGHT.IT HAS A MISS FIRE GAVE IT A TUNEUP AND STILL IS DOING IT. RADIO VOLUME WON'T TURN DOWN IT GOES LOUDER WHEN TURNING DOWN.
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ELECTRICAL SYSTEM | 11/23/2017 - BLAIRSVILLE, PA
ALL FOUR SEALS WHERE LEAKING INCLUDING PINION SEALS. CLUNKING NOISE 40 TO 50MPH WHEN YOU LET GO OF THE GAS ,HOLDS BACK,HEATER GAUGE+MPH GAUGE DON'T WORK MOST.OF THE TIME.PAINT CHIPPING AWAY ALL OVER.REPLACED ALL SEALS 5 TIMES +YOKE CVHALF SHAFT. REPLACED FRONT DIFFERENTIAL STILL MAKING THE NOISE.POOR LIGHTING AT NIGHT.IT HAS A MISS FIRE GAVE IT A TUNEUP AND STILL IS DOING IT. RADIO VOLUME WON'T TURN DOWN IT GOES LOUDER WHEN TURNING DOWN.
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ELECTRICAL SYSTEM | 11/16/2017 - SIOUX FALLS, SD
BRAKE LIGHTS CAME ON BY THEMSELVES, BOTH WHILE DRIVING AND AT A STANDSTILL. I COULD PULL THE ON THE BRAKE PEDDLE BUT WHEN I SHUT THE DOOR THE BRAKE LIGHTS WOULD COME ON. WHEN DRIVING IT MUST HAVE BEEN CONFUSING TO PEOPLE BEHIND ME THINKING I KEPT APPLYING THE BRAKES. I TOOK IT TO A SHOP TO HAVE THE BRAKE LIGHT SWITCH REPLACE AND FOUND THAT THERE WASN'T A REPLACEMENT SWITCH AVAILABLE AND A DIFFERENT ONE HD TO BE WIRED IN AT THE COST OF OVER $180.00.
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STRUCTURE: BODY | 8/9/2017 - FENTON, MO
WHEN THE EXPLORER WAS BOUGHT USED IN 2015 THE CRACKS THAT ARE COMMON IN THE GLASS LIFT GATE COVER PANEL DID NOT EXIST. WE PURPOSELY DID NOT OPEN THE GLASS PART OF THE LIFT GATE TO AVOID CRACKING IT. EVENTUALLY IT CRACKED ON ITS OWN JUST FROM OPENING THE FULL TAILGATE. THEN RECENTLY THE LIFT GATE LATCH KEEPER BOLTS/STUDS RUSTED TO THE POINT OF FAILURE BEHIND THE CRACKED PANEL AND THE GLASS LIFT GATE RELEASED ON ITS OWN. LUCKILY THE EXPLORER WAS PARKED. HOWEVER, THE INTERIOR LIGHTS CAME ON AS A RESULT. THIS DRAINED MY BATTERY IN THIS SUMMER'S HEAT. I HAD TO PURCHASE A NEW BATTERY. TO AVOID THIS BATTERY ISSUE FROM HAPPENING AGAIN, I RIGGED THE LIFT GATE LATCH WITH ZIP TIES THROUGH THE HOLES TO TEMPORARILY HOLD THE LIFT GATE SHUT. IT WON'T HOLD LONG LIKE THIS SO I NEED TO FIX THE ATTACHMENT PARTS THAT RUSTED BEHIND THE GLASS AND THEN THE COLORED COVER PANEL THAT IS NOW BADLY CRACKED, THE CRACKING OF THIS VERY POORLY DESIGNED AND POOR CHOICE OF MATERIAL BODY PART LET WATER GET BEHIND IT AND HOLD THERE AFTER IT CRACKED LIKE VIRTUALLY ALL THOSE ON OTHER EXPLORERS. THIS TRAPPED WATER CAUSED RUST OF THE LATCH ATTACHMENT STUDS BEHIND IT. FORD'S ISSUANCE OF VSB'S ABOUT THIS ISSUE ARE PROOF THEY WERE FULLY AWARE OF THERE BAD MATERIAL CHOICE FOR THIS PANEL AND I FEEL THEY SHOULD STILL BE ON THE HOOK TO REPAIR AND REPLACE PARTS DESPITE FAILURE OCCURRING AFTER THE VEHICLES WARRANTY EXPIRATION, BASED ON SUCH A POORLY DESIGNED AND WIDESPREAD TAILGATE ISSUE THAT IS LATER IN THE VEHICLE'S LIFE A SAFETY ISSUE, SINCE THE GLASS LIFT GATE CAN OPEN UPON LATCH ATTACHMENT BOLT FAILURE, DUE TO RUST.
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