| Complaint | Description |
EXTERIOR LIGHTING | 2/9/2017 - MARYSVILLE, OH
MY HEADLIGHTS WOULD NOT COME ON OR WOULD GO OFF INTERMITTENTLY WHILE DRIVING . I HAD TO DRIVE WITH THE HIGH BEAMS ON. A PRELIMINARY RECALL NOTICE CAME TO ME TELLING ME TO DRIVE WITH THE HIGH BEAMS ON, UNTIL THEY FIGURED OUT THE ISSUE. AFTER ABOUT 6 TO 9 MONTHS THEY ISSUED A RECALL. THEY INDICATED IT WAS A "MODULE", I TOOK THE CAR IN TO HAVE THE MODULE REPLACED. IT DID NOT FIX THE PROBLEM. I TOOK IT BACK IN AND TALKED TO THE SERVICE MANAGER. HE INVESTIGATED THE ISSUE AND SAID THAT THE MODULE WAS NOT MAKING CONTACT WITH CONNECTIONS INSIDE THE MODULE / FUSE BOX. HE SAID IT WAS A BOX ISSUE AND WANTED TO CHARGE ME $500 FOR A NEW BOX. PLEASE NOTE, NO DAMAGE OR TAMPERING HAS EVER DONE ON SAID BOX. THIS DID NOT MAKE SENSE TO ME. HE SAID HE WAS SORRY AND TRIED TO GIVE ME A "BREAK" ON THE PRICE. I DID NOT DESIGN THE BOX, I JUST OWN THE CAR WITH THE LIGHTS THAT DO NOT WORK UNLESS YOU PUT ON THE HIGH BEAMS. SEEMS LIKE A SAFETY ISSUE TO ME.
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ELECTRICAL SYSTEM: INSTRUMENT PANEL | 4/7/2016 - COLLIERVILLE, TN
THE CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED THAT THE ODOMETER AND SPEEDOMETER FAILED TO WORK. THE DEALER INDICATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
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ELECTRICAL SYSTEM | 2/8/2016 - COVINGTON, LA
THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TOWED TWICE TO THE DEALER WHERE THE ELECTRONIC IGNITION MODULE WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,771.
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AIR BAGS | 12/30/2015 - WAXHAW, NC
AIR BAG LIGHT IS ILLUMINATED IN THE DASH BOARD INSTRUMENT CLUSTER. WOULD LIKE TO KNOW IF THIS IS MAKING THE SRS SYSTEM INOPERABLE AND MOST OF ALL A SAFETY ISSUE. PLEASE ADVISE ASAP THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). UPDATED 1/28/16
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ELECTRICAL SYSTEM | 3/10/2015 - GARDEN CITY, ID
TL CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY EXPLODED WITHOUT WARNING. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE OF FAILURE. THE FAILURE MILEAGE WAS 119,000.
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ELECTRICAL SYSTEM | 2/9/2015 - HOLIDAY, FL
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT RE 2005 BUICK LESABRE DEFECTS (ATTN: DAVID HUFF). THE CONSUMER STATED THE IGNITION SWITCH BROKE, AND WHEN HE EXITED THE VEHICLE THE INSTRUMENT PANEL STATED THE KEY WAS STILL IN THE IGNITION. ALSO, THE AIR BAG WAS PROTRUDING OUT OF THE DASHBOARD. THE CONSUMER WAS INFORMED THE RECALLS DID NOT APPLY TO HIS VEHICLE.
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STRUCTURE | 2/9/2015 - HOLIDAY, FL
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT RE 2005 BUICK LESABRE DEFECTS (ATTN: DAVID HUFF). THE CONSUMER STATED THE IGNITION SWITCH BROKE, AND WHEN HE EXITED THE VEHICLE THE INSTRUMENT PANEL STATED THE KEY WAS STILL IN THE IGNITION. ALSO, THE AIR BAG WAS PROTRUDING OUT OF THE DASHBOARD. THE CONSUMER WAS INFORMED THE RECALLS DID NOT APPLY TO HIS VEHICLE.
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AIR BAGS | 2/9/2015 - HOLIDAY, FL
LETTER FROM SENATOR RUBIO ON BEHALF OF CONSTITUENT RE 2005 BUICK LESABRE DEFECTS (ATTN: DAVID HUFF). THE CONSUMER STATED THE IGNITION SWITCH BROKE, AND WHEN HE EXITED THE VEHICLE THE INSTRUMENT PANEL STATED THE KEY WAS STILL IN THE IGNITION. ALSO, THE AIR BAG WAS PROTRUDING OUT OF THE DASHBOARD. THE CONSUMER WAS INFORMED THE RECALLS DID NOT APPLY TO HIS VEHICLE.
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TIRES | 12/9/2014 - VERO BEACH, FL
BRIDGESTONE INSIGNIA SE200/P215/70R/15 ORIGINALLY BOUGHT 4 OF THESE AT FIRESTONE HAVE HAD 2 REPLACED AND YESTERDAY 2 MORE AND FIRESTONE SAID THEY DON'T MAKE INSIGNIAS ANYMORE.....?? WONDER WHY BECAUSE THEY ARE DEFECTIVE!!!!!! HAD 7/32 TREAD LEFT ON THEM AND WORST WAS 6/32 AND HAD 30,000 MILES ON THEM AND ROTATED EVERY OTHER OIL CHANGE AS SCHEDULED!WARRANTY MADE ME PAY 165.00 FOR 2 NEW AFFINITY TOURING TIRES......NO DEAL THAT'S FOR SURE!!!!MECHANIC FOUND A BULGE IN TIRE SIDEWALL. NOW HAVE TO GO BACK TOMORROW AS ALL 4 TIRES ARE SHAKING UNCONTROLLABLY EVEN THE NEW ONES!! BELTS WERE SEPARATED TOO ON INSIGNIAS SHAME ON B'STONE FOR ALL THE TREAD LEFT TO HAVE MANUF. SUCH A POOR TIRE!!!!!!! 2005 BUICK LESABRE DOT#WBM3E201711 . 183,000 MILES ON CAR NOW BUT ALL HIGHWAY MILEAGE.
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ELECTRICAL SYSTEM | 8/21/2014 - COVINGTON, LA
THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING 3 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 47,800.
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