Auto Recalls for Consumers

TOYOTA PRIUS - 2012 TOYOTA PRIUS Problems & Complaints

 
Auto Recalls For Consumers
by Toyota Motor Corporation

There are 145 complaints filed for the 2012 TOYOTA PRIUS

Below is a list of complaints & problems filed against the 2012 TOYOTA PRIUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 TOYOTA PRIUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

Search Complaints - Search Recalls

See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (23) Equipment (1) Hybrid Propulsion System (1) Service Brakes Hydraulic (3) Vehicle Speed Control (9)
Electrical System (21) Equipment Adaptive (3) Power Train (9) Steering (7) Visibility (2)
Electronic Stability Control (1) Exterior Lighting (14) Seat Belts (9) Structure (17) Visibility Wiper (24)
Engine (9) Fuel Propulsion System (4) Seats (6) Suspension (5) Wheels (2)
Engine And Engine Cooling (1) Fuel System Other (4) Service Brakes (25) Unknown Or Other (3)

Pages:  1  
2  3  4  5  6  7  8  9  10  >>  ... 17
 
ComplaintDescription

ELECTRICAL SYSTEM

3/9/2017 - DAVENPORT, FL
THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE PARKED, THERE WERE RODENTS ENTERING THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH WAS ALLOWING THE RODENTS TO ENTER THROUGH A HOLE IN THE CABIN AIR FILTER THEN INTO THE GLOVE COMPARTMENT CONSOLE AND INTO THE INTERIOR OF THE VEHICLE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WIRES WERE SOY BASED CAUSING THE ATTRACTION OF RODENTS TO THE HOOD OF THE VEHICLE HOWEVER THE VEHICLE WAS NOT TAKEN FOR AN INSPECTION. AN INDEPENDENT MECHANIC WAS ALSO CONTACTED WHO CONFIRMED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH RESULTED IN THE RODENTS ENTERING THROUGH A HOLE INTO THE CABIN AIR FILTER THEN ENTERING INTO THE GLOVE COMPARTMENT CONSOLE ACCESSING THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A MECHANIC WHERE A HARDWARE CLOTH GRILL WAS INSTALLED ON THE CABIN AIR FILTER. THE VEHICLE WAS REPAIRED AND RODENTS WERE NO LONGER ENTERING THE VEHICLE. IN ADDITION, THE CONTACT WAS REQUIRED TO CLEAN THE FECES REMAINING IN THE INTERIOR OF THE VEHICLE UTILIZING A MASK, GLOVES, AND DISINFECTANT AND IN ORDER TO AVOID CONTACT WITH A VIRUS FROM THE FECES, THE CONTACT WAS ADVISED NOT TO VACUUM LET THE VIRUS BECOME AIRBORNE. THE CONTACT WAS CONCERNED THAT THE RAT FECES IN THE VEHICLE COULD RESULT IN A FATAL DISEASE IN THE EVENT A CHILD WOULD RIDE IN THE VEHICLE AND ACCIDENTALLY EAT THE FECES. THE CONTACT WAS CONCERNED THAT IF RODENTS ENTERED THOUGH THE AIR CONDITIONING UNIT AND DEFECATED INSIDE, ACTIVATING THE AIR CONDITION UNIT IF THERE WAS FECES, A VIRUS COULD BECOME AIRBORNE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THEN INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY AND THAT THE FAILURE WAS AN OUTSIDE INFLUENCE WHICH WAS NOT THEIR RESPONSIBILITY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

View Details

STRUCTURE: BODY

3/9/2017 - DAVENPORT, FL
THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE PARKED, THERE WERE RODENTS ENTERING THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH WAS ALLOWING THE RODENTS TO ENTER THROUGH A HOLE IN THE CABIN AIR FILTER THEN INTO THE GLOVE COMPARTMENT CONSOLE AND INTO THE INTERIOR OF THE VEHICLE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WIRES WERE SOY BASED CAUSING THE ATTRACTION OF RODENTS TO THE HOOD OF THE VEHICLE HOWEVER THE VEHICLE WAS NOT TAKEN FOR AN INSPECTION. AN INDEPENDENT MECHANIC WAS ALSO CONTACTED WHO CONFIRMED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH RESULTED IN THE RODENTS ENTERING THROUGH A HOLE INTO THE CABIN AIR FILTER THEN ENTERING INTO THE GLOVE COMPARTMENT CONSOLE ACCESSING THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A MECHANIC WHERE A HARDWARE CLOTH GRILL WAS INSTALLED ON THE CABIN AIR FILTER. THE VEHICLE WAS REPAIRED AND RODENTS WERE NO LONGER ENTERING THE VEHICLE. IN ADDITION, THE CONTACT WAS REQUIRED TO CLEAN THE FECES REMAINING IN THE INTERIOR OF THE VEHICLE UTILIZING A MASK, GLOVES, AND DISINFECTANT AND IN ORDER TO AVOID CONTACT WITH A VIRUS FROM THE FECES, THE CONTACT WAS ADVISED NOT TO VACUUM LET THE VIRUS BECOME AIRBORNE. THE CONTACT WAS CONCERNED THAT THE RAT FECES IN THE VEHICLE COULD RESULT IN A FATAL DISEASE IN THE EVENT A CHILD WOULD RIDE IN THE VEHICLE AND ACCIDENTALLY EAT THE FECES. THE CONTACT WAS CONCERNED THAT IF RODENTS ENTERED THOUGH THE AIR CONDITIONING UNIT AND DEFECATED INSIDE, ACTIVATING THE AIR CONDITION UNIT IF THERE WAS FECES, A VIRUS COULD BECOME AIRBORNE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THEN INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY AND THAT THE FAILURE WAS AN OUTSIDE INFLUENCE WHICH WAS NOT THEIR RESPONSIBILITY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

View Details

UNKNOWN OR OTHER

3/4/2017 - FORT GRATIOT, MI
THE DESIGN OF BOTH HONDA ACCORD AND TOYATO PRIUS, AND LIKELY OTHERNEW MODEL CARS, MAKES IT VERY DIFFICULT TO SEE WHEN BACKING UP. THE BACK UP CAMERA IS PLACED SUCH THAT IT IS EASILY COVERED WITH ROAD DEBRI (DIRT AND SNOW) SO IT OFTEN USELESS. THE DEISGN OF WINDOWS, SEAT AND CAMERA DO NOT SUFFICIENTLY ALLOW ONE TO SEE OVER ONES LEFT SHOULDER. PERHAPS THIS IS MORE BECAUSE I AM BARELY 5'1:" AND THE CAR'S SAFETY FORBIDS USING A SEAT CUSHION TO RAISE ME HIGHER. BACKING UP IS FRIGHTENING BUT MANY CAR LOTS REQUIRE YOU TO PULL IN FRONT FORWARD SO PULLING OUT WHEN PEDESTRIANS MIGHT BE BEHIND OR OTHER CARS BACKING UP IS A SERIOUS PROBLEM. I DID NOT HAVE THIS PROBLEM WHEN I DROVE A 2007 FORD RANGER OR A 1995 LE BARON CONVERTIBLE. SO FAR I HAVE MANAGED TO NOT HAVE AN ACCIDENT BUT THINK CARS' DESIGNS DO NOT CONSIDER THIS SITUATION SUFFICIENTLY FOR SAFE DRIVING..

View Details

SERVICE BRAKES

1/23/2017 - SHINGLE SPRINGS, CA
PIVOT BOLT INSIDE STEERING WHEEL CAME LOOSE, WAS WARNED IT HAD DROPPED TO WHERE IT COULD INTERFERE WITH BRAKE LINKAGES. FILED COMPLAINT WITH TOYOTA AND NEVER HEARD BACK SO FILING THIS COMPLAINT. (1) A LARGE BOLT INSIDE A SEALED AREA SHOULD NOT BE ABLE TO COME LOOSE IF INSTALLED CORRECTLY (MANUFACTURING ERROR - SINGLE INSTANCE OR SYSTEMATIC?) AND (2) A LOOSE BOLT SHOULD NOT BE A RISK FOR A POSSIBLE CATASTROPHIC OUTCOME - LOSS OF BRAKES (DESIGN FLAW, LINKAGES SHOULD NOT BE SUSCEPTIBLE TO BEING JAMMED - THAT'S WHAT THEY WARNED ME ABOUT WHEN THEY ASKED FOR THE $330 TO FIX IT). THIS WAS DISCOVERED WHEN I TOOK THE VEHICLE IN FOR REGULAR SERVICING, THEY TOLD ME THE STEERING FELT FUNNY.

View Details

STEERING

1/23/2017 - SHINGLE SPRINGS, CA
PIVOT BOLT INSIDE STEERING WHEEL CAME LOOSE, WAS WARNED IT HAD DROPPED TO WHERE IT COULD INTERFERE WITH BRAKE LINKAGES. FILED COMPLAINT WITH TOYOTA AND NEVER HEARD BACK SO FILING THIS COMPLAINT. (1) A LARGE BOLT INSIDE A SEALED AREA SHOULD NOT BE ABLE TO COME LOOSE IF INSTALLED CORRECTLY (MANUFACTURING ERROR - SINGLE INSTANCE OR SYSTEMATIC?) AND (2) A LOOSE BOLT SHOULD NOT BE A RISK FOR A POSSIBLE CATASTROPHIC OUTCOME - LOSS OF BRAKES (DESIGN FLAW, LINKAGES SHOULD NOT BE SUSCEPTIBLE TO BEING JAMMED - THAT'S WHAT THEY WARNED ME ABOUT WHEN THEY ASKED FOR THE $330 TO FIX IT). THIS WAS DISCOVERED WHEN I TOOK THE VEHICLE IN FOR REGULAR SERVICING, THEY TOLD ME THE STEERING FELT FUNNY.

View Details

EXTERIOR LIGHTING

1/13/2017 - MINNEAPOLIS, MN
THE HEADLIGHTS TURN OFF INTERMITTENTLY. SOMETIMES THEY DO NOT ILLUMINATE WHEN THE CAR IS FIRST STARTED, OTHER TIMES THEY GO OFF AFTER HAVING BEEN ILLUMINATED.

View Details

EXTERIOR LIGHTING

11/23/2016 - THREE FORKS, MT
SINCE 2014 I HAVE HAD TO REPLACE THE DRIVERS SIDE BRIGHT AND DIM HEADLIGHTS ABOUT EVERY 4-6 MONTHS AND ON THE PASSENGER SIDE ABOUT EVERY 8 - 10 MONTHS. IS THERE A RECALL WITH A PROBLEM WITH THE HEADLIGHTS? I GOT A WARNING TICKET THIS MORNING AND DRIVE TO WORK IN THE DARK AND HOME IN THE DARK. MY ROUND TRIP IS 140/MILES DAILY. THE VEHICLE HAS BEEN IN MOTION EACH TIME THEY HAVE GONE OUT. I HAD THE CASING CHECKED TO MAKE SURE IT WASN'T A PROBLEM WITH VIBRATION AND THAT WAS FINE. I NO LONGER GO TO THE TOYOTA DEALERSHIPS BECAUSE THEY ARE SO EXPENSIVE, BUT HAVE A SMALL SHOP CHANGE. I AM PICKING UP HEADLIGHTS FROM HELENA FORD/TOYOTA ON MY WAY HOME SO THEY CAN POP THEM IN WHEN I GET TO THREE FORKS, MT.

View Details

SERVICE BRAKES

10/5/2016 - SWANSBORO, NC
THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED PRIOR TO ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

View Details

AIR BAGS

8/18/2016 - SAN LEANDRO, CA
THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING 21 MPH, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT ALSO FAILED TO HOLD THE DRIVER IN PLACE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A FRACTURED STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,569.

View Details

SEAT BELTS

8/18/2016 - SAN LEANDRO, CA
THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING 21 MPH, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT ALSO FAILED TO HOLD THE DRIVER IN PLACE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A FRACTURED STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,569.

View Details
Pages:  1  2  3  4  5  6  7  8  9  10  >>  ... 17
Home  •  Car Recalls  •  Tires  •  Motorcycles  •  RVs  •  Commercial Vehicles  •  Car Seats  •  Complaints  •  Sitemap  •  Privacy Policy

Edmunds  •  Kelley Blue Book  •  SaferCar.gov  •  Consumer Recalls  •  Government Recalls
Follow arfc_recalls on TwitterRSS Feeds