Auto Recalls for Consumers

TOYOTA PRIUS - 2012 TOYOTA PRIUS Problems & Complaints

 
Auto Recalls For Consumers
by Toyota Motor Corporation

There are 101 complaints filed for the 2012 TOYOTA PRIUS

Below is a list of complaints & problems filed against the 2012 TOYOTA PRIUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 TOYOTA PRIUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (14) Equipment (1) Power Train (4) Steering (3) Vehicle Speed Control (8)
Electrical System (15) Equipment Adaptive (2) Seat Belts (4) Structure (13) Visibility (2)
Electronic Stability Control (2) Exterior Lighting (7) Seats (3) Suspension (4) Visibility Wiper (23)
Engine (6) Fuel Propulsion System (2) Service Brakes (17) Unknown Or Other (2) Wheels (2)
Engine And Engine Cooling (1) Fuel System Other (4) Service Brakes Hydraulic (3)

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ComplaintDescription

ELECTRONIC STABILITY CONTROL

10/28/2014 - HOLIDAY, FL
I WENT TO START MY PRIUS V. AFTER IT WAS STARTED, A NUMBER OF THE WARNING LIGHTS CAME ON INCLUDING THE ABS AND STABILITY CONTROL. I WAS STUNNED SINCE I HAD MY 30000 MILE CHECK UP IN MAY WITH NO PROBLEMS. WHEN I TOOK IT TO THE DEALER FOR REPAIR, THE DEALER DETERMINED THAT RODENTS HAD EATEN THROUGH A NUMBER OF THE ELECTRICAL SYSTEMS BECAUSE OF THE SOY BASED WIRING. (I UNDERSTAND NOW THAT IT'S "BIOGRADABLE SOY BASED WIRING INSULATION.) I GENERALLY PARK MY CAR AT ONLY TWO LOCATIONS - MY HOME AND MY WORK. I HAD NEVER SEEN ANY RODENTS OF ANY TYPE! I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF ONE OF THE WIRES TO THE ENGINE, OR AIRBAGS, OR ANY SYSTEM FOR THAT MATTER SEPARATED WHILE I WAS DRIVING. APPARENTLY, TOYOTA IS AWARE OF THIS PROBLEM BUT IS TRYING TO DOWNPLAY IT! I WAS TOLD IT'S NOT A WARRANTY ITEM. MY CAR REQUIRES TWO NEW WIRING HARNESSES, THE ALARM WIRING, AND THE AIRBAG HARNESS PLUS OTHER REPAIRS.

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ELECTRICAL SYSTEM

10/28/2014 - HOLIDAY, FL
I WENT TO START MY PRIUS V. AFTER IT WAS STARTED, A NUMBER OF THE WARNING LIGHTS CAME ON INCLUDING THE ABS AND STABILITY CONTROL. I WAS STUNNED SINCE I HAD MY 30000 MILE CHECK UP IN MAY WITH NO PROBLEMS. WHEN I TOOK IT TO THE DEALER FOR REPAIR, THE DEALER DETERMINED THAT RODENTS HAD EATEN THROUGH A NUMBER OF THE ELECTRICAL SYSTEMS BECAUSE OF THE SOY BASED WIRING. (I UNDERSTAND NOW THAT IT'S "BIOGRADABLE SOY BASED WIRING INSULATION.) I GENERALLY PARK MY CAR AT ONLY TWO LOCATIONS - MY HOME AND MY WORK. I HAD NEVER SEEN ANY RODENTS OF ANY TYPE! I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF ONE OF THE WIRES TO THE ENGINE, OR AIRBAGS, OR ANY SYSTEM FOR THAT MATTER SEPARATED WHILE I WAS DRIVING. APPARENTLY, TOYOTA IS AWARE OF THIS PROBLEM BUT IS TRYING TO DOWNPLAY IT! I WAS TOLD IT'S NOT A WARRANTY ITEM. MY CAR REQUIRES TWO NEW WIRING HARNESSES, THE ALARM WIRING, AND THE AIRBAG HARNESS PLUS OTHER REPAIRS.

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SERVICE BRAKES

10/28/2014 - HOLIDAY, FL
I WENT TO START MY PRIUS V. AFTER IT WAS STARTED, A NUMBER OF THE WARNING LIGHTS CAME ON INCLUDING THE ABS AND STABILITY CONTROL. I WAS STUNNED SINCE I HAD MY 30000 MILE CHECK UP IN MAY WITH NO PROBLEMS. WHEN I TOOK IT TO THE DEALER FOR REPAIR, THE DEALER DETERMINED THAT RODENTS HAD EATEN THROUGH A NUMBER OF THE ELECTRICAL SYSTEMS BECAUSE OF THE SOY BASED WIRING. (I UNDERSTAND NOW THAT IT'S "BIOGRADABLE SOY BASED WIRING INSULATION.) I GENERALLY PARK MY CAR AT ONLY TWO LOCATIONS - MY HOME AND MY WORK. I HAD NEVER SEEN ANY RODENTS OF ANY TYPE! I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF ONE OF THE WIRES TO THE ENGINE, OR AIRBAGS, OR ANY SYSTEM FOR THAT MATTER SEPARATED WHILE I WAS DRIVING. APPARENTLY, TOYOTA IS AWARE OF THIS PROBLEM BUT IS TRYING TO DOWNPLAY IT! I WAS TOLD IT'S NOT A WARRANTY ITEM. MY CAR REQUIRES TWO NEW WIRING HARNESSES, THE ALARM WIRING, AND THE AIRBAG HARNESS PLUS OTHER REPAIRS.

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UNKNOWN OR OTHER

10/24/2014 - PHOENIX, AZ
WHEN GOING FROM PARK TO DRIVE FORWARD, THE CAR SLIPS INTO REVERSE!!! I'VE TAKEN IT TO TOYOTA MULTIPLE TIMES AND THEY SAY THEY FIND NOTHING WRONG! I HAVE TO BE VERY CAREFUL TO BE SURE THE CAR IS ACTUALLY IN DRIVE BEFORE MOVING IT OR I COULD BACK INTO SOMETHING OR SOMEONE BY MISTAKE.

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EQUIPMENT ADAPTIVE

10/24/2014 - PHOENIX, AZ
WHEN GOING FROM PARK TO DRIVE FORWARD, THE CAR SLIPS INTO REVERSE!!! I'VE TAKEN IT TO TOYOTA MULTIPLE TIMES AND THEY SAY THEY FIND NOTHING WRONG! I HAVE TO BE VERY CAREFUL TO BE SURE THE CAR IS ACTUALLY IN DRIVE BEFORE MOVING IT OR I COULD BACK INTO SOMETHING OR SOMEONE BY MISTAKE.

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WHEELS

10/7/2014 - PORT ORANGE, FL
TURNING RIGHT FROM A STOP SIGN STOP, THE CAR TOOK OFF IN AN UNINTENDED ACCELERATION AND COULD NOT BE STOPPED UNTIL IT HIT A CURB. THE FORCE BROKE THE BALL JOINT OF THE DRIVER'S SIDE WHEEL CAUSING THE WHEEL TO TURN APPROX 45 DEGREES. THE CAR THEN SKIDDED ABOUT 20 YARDS AND CAME TO A STOP WITH THE MOTOR RACING. IT WAS A SINGLE CAR CRASH WITH NO BODILY INJURY.

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STRUCTURE: BODY

10/7/2014 - PORT ORANGE, FL
TURNING RIGHT FROM A STOP SIGN STOP, THE CAR TOOK OFF IN AN UNINTENDED ACCELERATION AND COULD NOT BE STOPPED UNTIL IT HIT A CURB. THE FORCE BROKE THE BALL JOINT OF THE DRIVER'S SIDE WHEEL CAUSING THE WHEEL TO TURN APPROX 45 DEGREES. THE CAR THEN SKIDDED ABOUT 20 YARDS AND CAME TO A STOP WITH THE MOTOR RACING. IT WAS A SINGLE CAR CRASH WITH NO BODILY INJURY.

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SUSPENSION

10/7/2014 - PORT ORANGE, FL
TURNING RIGHT FROM A STOP SIGN STOP, THE CAR TOOK OFF IN AN UNINTENDED ACCELERATION AND COULD NOT BE STOPPED UNTIL IT HIT A CURB. THE FORCE BROKE THE BALL JOINT OF THE DRIVER'S SIDE WHEEL CAUSING THE WHEEL TO TURN APPROX 45 DEGREES. THE CAR THEN SKIDDED ABOUT 20 YARDS AND CAME TO A STOP WITH THE MOTOR RACING. IT WAS A SINGLE CAR CRASH WITH NO BODILY INJURY.

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ELECTRONIC STABILITY CONTROL

10/1/2014 - BLAIRSVILLE, PA
THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO DRIVE IN A STRAIGHT LINE AND DRIFTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO CONSTANTLY ADJUST THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 10.

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AIR BAGS

9/12/2014 - GOLD CANYON, AZ
I WAS REAR ENDED WHILE STOPPED, BY A VEHICLE REPORTED TO BE DOING 40 MPH. MY VEHICLE SUSTAINED REAR BUMPER DAMAGE FROM THE CAR HITTING MINE AND FRONT BUMPER / ENGINE COMPARTMENT DAMAGE FROM THE CAR I SUBSEQUENTLY HIT. TOTAL DAMAGE IN EXCESS OF $11,000. THE AIR BAG DID NOT DEPLOY, BUT I DIDN'T KNOW IF THE IMPACT WAS SEVERE ENOUGH TO ACTIVATE IT. HOWEVER, WHEN REVIEWING THE REPAIR INVOICE, I NOTICED THE AIR BAG SENSOR WAS REPLACED. APPARENTLY IT SHOULD HAVE ACTIVATED THE SYSTEM BUT DIDN'T.

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