Auto Recalls for Consumers

VOLKSWAGEN BEETLE - 2012 VOLKSWAGEN BEETLE Problems & Complaints

 
Auto Recalls For Consumers
by VOLKSWAGEN

There are 45 complaints filed for the 2012 VOLKSWAGEN BEETLE

Below is a list of complaints & problems filed against the 2012 VOLKSWAGEN BEETLE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 VOLKSWAGEN BEETLE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (3) Equipment (1) Power Train (1) Structure (3) Vehicle Speed Control (1)
Electrical System (11) Fuel Propulsion System (3) Seats (1) Suspension (2) Visibility (15)
Electronic Stability Control (1) Fuel System Gasoline (1) Steering (5) Unknown Or Other (4) Visibility Wiper (10)
Engine (4)

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ComplaintDescription

UNKNOWN OR OTHER

5/28/2019 - GASTONIA, NC
THE TIMING TENSIONER BROKE CAUSING DAMAGE TO THE ENGINE. VOLKSWAGEN PAID FOR TIMING AND 60% OF ENGINE WORK. SHORTLY AFTER I NOTICED I NEEDED TO ADD OIL AND RIGHT AFTER AN OIL CHANGE THE OIL WOULD BE LOW. MEANWHILE THE OIL LIGHT NEVER CAME ON. NOW VOLKSWAGEN DEALERSHIP SAYS THE PVC IS BAD AND WHEN QUESTIONED ABOUT IT THEY CLAIM THEY NEVER TOUCHED THE PVC. I FIND THAT HARD TO BELIEVE SINCE THEY REPLACED THE UPPER PART OF MY ENGINE. THE ENGINE WAS FIXED DECEMBER OF 2018. I JUST TOOK IT TO THE DEALERSHIP TODAY. MAY 28, 2019.

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AIR BAGS

12/4/2018 - FORT LAUDERDALE, FL
THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE INDEPENDENT DEALER WHO SOLD HER THE VEHICLE WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V540000 (AIR BAGS). THE DEALER DID NOT PROVIDE THE RECALL HISTORY AND THE CONTACT HAD NOT CALLED A VOLKSWAGEN DEALER. THE CONTACT WAS CONCERNED ABOUT THE AIR BAGS WORKING PROPERLY. ON NOVEMBER 2, 2018, WHILE THE CONTACT WAS DRIVING 20 MPH, ANOTHER VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. THE CONTACT APPLIED THE BRAKE PEDAL, BUT REAR ENDED THE OTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND BACK PAIN AND WAS TRANSPORTED BY AMBULANCE FOR MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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STRUCTURE: BODY

4/25/2018 - PUNTA GORDA, FL
SUNROOF'S PLASTIC FRAME COVER DEVELOPED CRACK WIDE ENOUGH FOR CALLING CARD TO FIT INSIDE AN ALLOW WATER IN TO LEAK INOT HEADLINER ETC., PLUS SEVERAL HAIRLINE CRACKS HAVE FORMED. THE CLEARCOAT HAS WORN OFF THE SAME SURFACE AFTER 5.5 YEARS ON THIS SAME NON-METAL FRAME THAT SURROUNDS THE SUNROOF ABOUT A FINGER'S WIDTH WIDE AROUND MOST OF THE FRAME.

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ENGINE

3/21/2018 - OGDEN /LAYTON, UT
PURCHASED THE 2012 VW TURBO BEETLE FROM CUTRUBUS OF LAYTON UTAH 801-544-5878 WITH $3,200 OF OWN MONEY..GOLDEN WEST CREDIT UNION LOAN $10,500.. CUTRUBUS HAS MAINTENANCE DEPARTMENT THAT INSPECTED AND EMESSIONED THE VEHICLE.. TOOK THE 2012 VEHICLE OFF THE LOT AND CAR STALED AND ENGINE LIGHT WENT ON.. TOOK IT TO MY PARENTS HOME WHICH AGING VETERAN PARENTS LIVE.. 2012 BEETLE ENGINE FAILED AND CAR WOULDN'T START OIL LEAKED ON DRIVE WAY AND PARENTS THREATENED HOUSING..TOWED CAR TO CUTRUBUS WITH A 24 HOUR TIME PERIOD AND ALEX CARE DEALER REFUSED TO PAY FOR TOWING..CALLED CUTRUBUS MAINTENANCE ASKED ABOUT 2012 BEETLED YELLED AT .GOLDEN WEST CREDIT UNION LOAN OFFICER STATED COULD CANCEL CHECK AND CALLED CUTRUBUS FINANCING AND WAS YELLED AT STATED HE WOULD CASH THE CHECK BECAUSE THE CONTRACT WAS SIGNED.. 2012 BEETLE TURBO IS ON CUTRUBUS LOT 03/01 24 HOURS AFTER PURCHASED CAR HAD BROKEN VACUM PUMP CERAMIC SEAL AND TUBING THAT HAD COME LOOSE AND OIL WAS LEAKING ENGINE LIGHT ON WHICH ALEX STATED WAS MINOR REPAIRS.. CHRISTINE IS NOT INSURED FOR 2012 BEETLE..AFTER ALL THIS THE FIANCE DEPARTMENT PURCHASED STATE TAXES AND LICENSING EVEN THOUGHT THE CAR DOES NOT BELONG TO CHRISTINE 20 12 VW BEETLE REMAINS ON CUTRUBUS OF LAYTON AUTO LOT.. MOTOR VEHICLE ENFORCEMENT DIVISION ACCEPTED TAX AND LICENCING MONEY EVEN THOUGHT 2012 VW REMAINS ON CUTRUBUS CAR LOT.. STATE TAX WAS FILED 03/18/2018.. CHRISTINE IS NOT PAYING CAR LOAN.. CUTRUBUS FINANCE DEPARTMENT IS REFUSING TO REFUND THE PAPER CASHIERS LOAN CHECK.. CUTRUBUS IS REFUSING TO SEND DOCUMENTED REPAIRS VIA EMAIL WWW.MVED.UTAH.GOV

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AIR BAGS

12/15/2017 - FORSYTH, MO
THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE PARKED, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 15 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.

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FUEL/PROPULSION SYSTEM

11/9/2016 - HOUSTON, TX
THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE THE VEHICLE WAS STATIONARY, FUEL LEAKED ONTO THE GROUND. THE VEHICLE WAS DIAGNOSED AS HAVING A LEAKY DETECTION PUMP. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.

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AIR BAGS

10/4/2016 - PORT CHARLOTTE, FL
THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE AIR BAG SENSOR WAS REPAIRED; HOWEVER, EVERY FEW THOUSAND MILES, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 20,000.

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ENGINE

7/13/2016 - COOK, MN
THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER DUE TO THE CHECK ENGINE LIGHT ILLUMINATING. THE MECHANIC WAS ABLE TO RETRIEVE A FAULT CODE ON THE VEHICLE FOR THE EXHAUST CAMSHAFT. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EXHAUST CAMSHAFT FRACTURED AND CAUSED A BLOCKAGE OF THE EXHAUST FUEL LEAVING THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE CONTACT STATED THAT THE VEHICLE WAS UNDER WARRANTY WHEN THE CHECK ENGINE LIGHT WARNING ILLUMINATED; HOWEVER, THE DEALER FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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UNKNOWN OR OTHER

7/7/2016 - QUEEN CREEK, AZ
VEHICLE DIES WHILE DRIVING. HAS HAPPENED ON COUNTLESS OCCASIONS WHILE DRIVING STRAIGHT, TURNING, STOPPED AT LIGHT, ETC. NO WARNING. ENGINE COMPLETELY SHUTS OFF. MAJOR SAFETY HAZARD AS THIS HAS HAPPENED WHILE TURNING LEFT INTO ONCOMING TRAFFIC AND WHILE TRAVELING DOWN A ROAD AT 50 MPH WITH OTHER VEHICLES DOING THE SAME SPEED BEHIND ME. STARTED ABOUT 1 YEAR AGO AND HAVE BEEN TO THE DEALERSHIP MULTIPLE TIMES TRYING TO FIX. SO FAR THEY HAVE TRIED A COMPUTER RESET AND REPLACING THE CRANKSHAFT SENSOR, NEITHER HAVE WORKED. CAR IS CURRENTLY BACK IN THE DEALERSHIP FOR THE SECOND TIME IN A WEEK FOR THE SAME PROBLEM.

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STEERING: RACK AND PINION: RACK

3/7/2016 - BLUE POINT, NY
THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 26,399. UPDATED 04/29/16

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