Auto Recalls for Consumers

VOLKSWAGEN JETTA - 2012 VOLKSWAGEN JETTA Problems & Complaints

 
Auto Recalls For Consumers
by VOLKSWAGEN

There are 235 complaints filed for the 2012 VOLKSWAGEN JETTA

Below is a list of complaints & problems filed against the 2012 VOLKSWAGEN JETTA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 VOLKSWAGEN JETTA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (9) Engine And Engine Cooling (6) Fuel System Gasoline (9) Service Brakes Hydraulic (2) Unknown Or Other (27)
Communications (4) Equipment Adaptive (2) Power Train (24) Steering (15) Vehicle Speed Control (9)
Electrical System (62) Exterior Lighting (6) Seat Belts (8) Structure (4) Visibility (4)
Electronic Stability Control (1) Fuel Propulsion System (34) Seats (1) Suspension (6) Visibility Wiper (9)
Engine (42) Fuel System Diesel (22) Service Brakes (13) Tires (8) Wheels (7)

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ComplaintDescription

UNKNOWN OR OTHER

9/2/2016 - LONGWOOD, FL
WHEN TURNING OFF THE IGNITION, THE KEY REMAINS IN THE ON POSITION, NOT ALLOWING ME TO TURN OFF THE ENGINE AND REMOVE THE KEY. THE KEY IS STUCK IN THE IGNITION. THIS HAS HAPPENED OVER 100 TIMES, THE LOCAL DEALER SAYS IT IS NOT THEIR ISSUE AND WILL COST ME $550 TO REPLACE.

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ELECTRICAL SYSTEM

8/25/2016 - BURKBURNETT, TX
KEY GOT STUCK IN THE IGNITION WITH MOTOR RUNNING. COULD NOT TURN TO "OFF" POSITION. ALTHOUGH I COULD KILL THE MOTOR BY RELEASING THE CLUTCH (MANUAL TRANSMISSION), I STILL COULD NOT TURN THE KEY OFF AND, THEREFORE, WOULD HAVE TO JUST LET THE BATTERY DIE AFTER MANY HOURS OF SITTING THERE WITH THE KEY ON. I COULD NOT LEAVE THE VEHICLE UNATTENDED AS ANYONE COULD HAVE GOTTEN IN, STARTED IT RIGHT UP, AND LEFT WITH IT. DID A GOOGLE SEARCH AND FOUND THAT OPINION PLACED THE BLAME ON A FAULTY IGNITION SWITCH. ALSO DISCOVERED MANY OTHERS WITH THIS EXACT SAME PROBLEM WHO HAD TO HAVE THEIR IGNITION SWITCHES REPLACED, SO THIS IS A KNOWN PROBLEM WITH VOLKSWAGEN.

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UNKNOWN OR OTHER

8/18/2016 - BEAVERCREEK, OH
THE KEY IS STUCK IN THE "ON" POSITION IN THE IGNITION WITH THE CAR RUNNING. THE KEY WILL NOT PHYSICALLY MOVE FROM THE "ON" TO "OFF" POSITION TO TURN THE CAR OFF. AFTER LOOKING THIS UP IT IS A COMMON PROBLEM WITH THIS TYPE OF VW. THE CAR IS ABLE TO SHIFT BETWEEN PARK, DRIVE, AND NEUTRAL. WHEN PUTTING THE CAR IN PARK TO TURN THE VEHICLE OFF THE KEY DOESN'T BUDGE

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ELECTRICAL SYSTEM

8/18/2016 - ALLEN, TX
LIKE THE RECALL ON 2011 JETTA HORN THE 2012 JETTA HORN HAVE THE SAME ISSUE. WHILE DRIVING THROUGH A PARKING LOT WAS HIT BY A DRIVER BACKING UP AND VOULD NOT WARN THE DRIVER DUE TO AHORN THAT DOES NOT WORK. TODAY I WAS ALMOST SANDWICHED BETWEEN A SEMI-TRUCK AND A CAR MOVING INTO MY LANE. LUCKILY FOR ME AND THEKID THE DRIVER IN THE CAR GOT BACK IN THEIR OWN LANE. IT APPEARS THE TRUNK LIGHT DOES NOT WORK EITHER. THIS IS THE SECOND TIME THE HORN AND TRUNK LIGHT STOPPED WORKING, LAST TIME IT FIXED IT'S SELF THIS TIME IT SEEMS TO NEED HELP TO RESOLVE THE PROBLEM. HORN CLICKS NO SOUND, NO ALARM WARNING SOUNDS.

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ELECTRICAL SYSTEM

8/14/2016 - SUSSEX, WI
THE IGNITION SWITCH IS BECOMING INCREASINGLY DIFFICULT TO TURN OFF AND REMOVE THE KEY FROM. I'VE DONE MY RESEARCH AND HAVE FOUND A COMMUNITY OF OTHER VW OWNERS EXPERIENCING SIMILAR ISSUES WITH THE VW MODELS (MANY JETTAS LIKE MINE). THE VEHICLE IS SAFELY PARKED, ETC, AND THE KEY MUST BE TURNED SO HARD THAT IT FEELS LIKE ONE COULD BREAK/DAMAGE THE KEY IN THE IGNITION SWITCH BEFORE IT RELEASES.

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ELECTRICAL SYSTEM

8/14/2016 - FAIRFAX, VA
KEY STUCK ON THE ON POSITION AND NOT ABLE TO TURN KEY, TO TURN CAR OFF.

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ENGINE

8/14/2016 - FAIRFAX, VA
KEY STUCK ON THE ON POSITION AND NOT ABLE TO TURN KEY, TO TURN CAR OFF.

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UNKNOWN OR OTHER

8/14/2016 - FAIRFAX, VA
KEY STUCK ON THE ON POSITION AND NOT ABLE TO TURN KEY, TO TURN CAR OFF.

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SERVICE BRAKES

7/27/2016 - ORLANDO, FL
THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHEN STARTING THE VEHICLE, THE EPC WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WHEN ATTEMPTED TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE CODE WAS CLEARED FOR THE ABS FUSE. IN ADDITION, WHILE DRIVING 60 MPH, THE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH AND BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

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ELECTRICAL SYSTEM

7/27/2016 - ORLANDO, FL
THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHEN STARTING THE VEHICLE, THE EPC WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WHEN ATTEMPTED TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE CODE WAS CLEARED FOR THE ABS FUSE. IN ADDITION, WHILE DRIVING 60 MPH, THE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH AND BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

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