Auto Recalls for Consumers

VOLKSWAGEN JETTA - 2012 VOLKSWAGEN JETTA Problems & Complaints

 
Auto Recalls For Consumers
by VOLKSWAGEN

There are 249 complaints filed for the 2012 VOLKSWAGEN JETTA

Below is a list of complaints & problems filed against the 2012 VOLKSWAGEN JETTA. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2012 VOLKSWAGEN JETTA, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (10) Engine And Engine Cooling (6) Fuel System Gasoline (9) Service Brakes Hydraulic (2) Unknown Or Other (31)
Communications (6) Equipment Adaptive (2) Power Train (24) Steering (17) Vehicle Speed Control (9)
Electrical System (67) Exterior Lighting (8) Seat Belts (8) Structure (4) Visibility (4)
Electronic Stability Control (1) Fuel Propulsion System (34) Seats (1) Suspension (6) Visibility Wiper (9)
Engine (46) Fuel System Diesel (22) Service Brakes (14) Tires (8) Wheels (7)

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ComplaintDescription

ELECTRICAL SYSTEM

10/14/2016 - SAN LEANDRO, CA
KEY BINDS IN IGNITION WHEN TURNING VEHICLE OFF. THIS HAD BEEN AN ONGOING ISSUE. KEY NEEDS TO BE JIGGLED TO TURN IGNITION SWITCH BACK TO GET KEY OUT. AT TIMES IT TAKES A FEW SECONDS TO REMOVE KEY, WHICH IS NOT GOOD IN CASE CAR NEEDS TO BE TURNED OFF AND EXITED QUICKLY.

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STEERING

10/13/2016 - BUFFALO, NY
NO WARNING OR DRIPS IN THE DRIVEWAY. STEERING RACK NEEDED TO BE REPLACED. WHILE DRIVING, STARTED MAKING NOISE WHEN TURNING. TOOK TO THE DEALER THAT NIGHT. REQUIRED STEERING RACK REPLACEMENT. NO POWER STEERING FLUID WAS FOUND. SEE ATTACHED.

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STEERING

10/6/2016 - CHARLESTON, WV
THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED FORWARD IN A JERKING MOTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED PER A RECALL RELATED TO THE FAILURE; HOWEVER, THE FAILURE RECURRED. ALSO, A HOWLING SOUND EMITTED FROM THE ENGINE AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER SEAT INDEPENDENTLY READJUSTED AND THE STEERING WHEEL SHOOK VIOLENTLY WHEN THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 66,000.

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POWER TRAIN

10/6/2016 - CHARLESTON, WV
THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED FORWARD IN A JERKING MOTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED PER A RECALL RELATED TO THE FAILURE; HOWEVER, THE FAILURE RECURRED. ALSO, A HOWLING SOUND EMITTED FROM THE ENGINE AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER SEAT INDEPENDENTLY READJUSTED AND THE STEERING WHEEL SHOOK VIOLENTLY WHEN THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 66,000.

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ENGINE

10/6/2016 - CHARLESTON, WV
THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED FORWARD IN A JERKING MOTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED PER A RECALL RELATED TO THE FAILURE; HOWEVER, THE FAILURE RECURRED. ALSO, A HOWLING SOUND EMITTED FROM THE ENGINE AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER SEAT INDEPENDENTLY READJUSTED AND THE STEERING WHEEL SHOOK VIOLENTLY WHEN THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 66,000.

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ELECTRICAL SYSTEM

10/6/2016 - CHARLESTON, WV
THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED FORWARD IN A JERKING MOTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED PER A RECALL RELATED TO THE FAILURE; HOWEVER, THE FAILURE RECURRED. ALSO, A HOWLING SOUND EMITTED FROM THE ENGINE AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER SEAT INDEPENDENTLY READJUSTED AND THE STEERING WHEEL SHOOK VIOLENTLY WHEN THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 66,000.

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ELECTRICAL SYSTEM

10/6/2016 - OREGON, WI
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WILL NOT GO INTO THE BACK (OFF) POSITION, SO THE CAR REMAINS RUNNING. THIS IS APPARENTLY A KNOWN PROBLEM ACCORDING TO THE DEALERSHIP, SO IT SHOULD BE A COVERED REPAIR UNDER A RECALL. THIS IS NOT AN INEXPENSIVE FIX.

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AIR BAGS

9/21/2016 - CHARLESTON, SC
THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT, LEFT KNEE, AND LEFT ARM. THE PASSENGER SUSTAINED INJURIES TO THE CHEST, ARMS, AND LEFT LEG THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

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AIR BAGS

9/20/2016 - TRAVERSE CITY, MI
I WAS TURNING A BLIND 90 DEGREE CORNER ON MY PRIVATE ROAD GOING APPROX. 10-15 MILES PER HOUR WHEN I COLLIDED WITH MY ROOMMATE WHO WAS RETURNING HOME. UNFORTUNATELY WE WERE AT THE SAME PLACE AT THE SAME TIME AND COULDN'T SEE EACH OTHER. MY AIRBAGS DEPLOYED AND WHEN THEY DID, THE DRIVER'S AIRBAG COVER (WHERE THE VW LOGO IS) ON THE CENTER STEERING COLUMN, FLAPPED OPEN AND OVER ONTO MY LEFT FOREARM LIKE A SUPER HOT BRANDING IRON. THE VW LOGO BOTH SEARED INTO AND CUT INTO MY ARM. I WILL MOST LIKELY BE SCARRED FOR LIFE. I FEEL THAT THIS METAL VW LOGO IN THE CENTER OF THE STEERING WHEEL IS A DANGEROUS SITUATION WAITING TO HAPPEN.

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ELECTRICAL SYSTEM

9/20/2016 - SUNDERLAND, MD
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. (CAR IN PARK, STATIONARY.) MUST TURN KEY BACK AND FORTH SEVERAL TIMES TO REMOVE. ONGOING SINCE EARLY AUGUST.

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