Auto Recalls for Consumers

CHEVROLET SUBURBAN - 2013 CHEVROLET SUBURBAN Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 68 complaints filed for the 2013 CHEVROLET SUBURBAN

Below is a list of complaints & problems filed against the 2013 CHEVROLET SUBURBAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2013 CHEVROLET SUBURBAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (13) Exterior Lighting (2) Seat Belts (1) Structure (11) Vehicle Speed Control (3)
Electrical System (11) Fuel Propulsion System (4) Seats (1) Suspension (1) Visibility (1)
Electronic Stability Control (3) Latches Locks Linkages (1) Service Brakes (6) Unknown Or Other (27) Visibility Wiper (2)
Engine (7) Power Train (3) Steering (1)

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ComplaintDescription

UNKNOWN OR OTHER

9/8/2018 - SEGUIN, TX
THERE IS A CRACK IN MY DASHBOARD AROUND THE PASSENGER AIRBAG ON MY 2013 SUBURBAN LTZ. I AM CONCERNED THAT IF THE AIRBAD WAS TO DEPLOY, PIECES OF PLASTIC WOULD BECOME FLYING PROJECTILES. THE DASH MAKES AN AWFUL RATTLE AND IS DISTRACTING TO DRIVER SAFETY. THIS NEEDS TO BE RECALLED FOR REPAIR BY CHEVROLET.

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AIR BAGS

6/29/2018 - VALLEJO, CA
DASHBOARD ADJACENT TO PASSENGER AIRBAG CRACKED SPONTANEOUSLY WHILE PARKED AT MY HOUSE. INTEGRITY OF DASHBOARD, WERE THE AIRBAG TO DEPLOY, IS NOW QUESTIONABLE.

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UNKNOWN OR OTHER

6/29/2018 - VALLEJO, CA
DASHBOARD ADJACENT TO PASSENGER AIRBAG CRACKED SPONTANEOUSLY WHILE PARKED AT MY HOUSE. INTEGRITY OF DASHBOARD, WERE THE AIRBAG TO DEPLOY, IS NOW QUESTIONABLE.

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ELECTRICAL SYSTEM

5/25/2018 - EDGEWOOD, MD
TAKATA RECALL, REAR ACCESS HATCH KEEPS OPENING BY ITSELF. RELEASES WHEN PARKED OR ON START UP OF VEHICLE. AFTER CLOSING MANUALLY IT OPENS ON ITS OWN REPEATEDLY. KEY DOESNT HAVE TO BE IN IGNITION FOR THE HATCH TO OPEN ON ITS OWN

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POWER TRAIN

2/5/2018 - GREENSBURG, PA
WHILE TRAVELING ON THE INTERSTATE 200 MILES FROM HOME, THE TRANSMISSION CATASTROPHICALLY FAILED. WITHIN 25 MILES OF THE CHECK ENGINE LIGHT COMING ON, THE VEHICLE WOULD NOT MOVE. TOTALLY STRANDED IN PLACE IN MIDDLE OF HIGHWAY. NEEDED TO BE TOWED TO LOCAL DEALERSHIP. WAS DIAGNOSED AS FAILURE OF CLUTCH PLATES IN THE TRANSMISSION. THIS 2013 SUBURBAN ONLY HAD 90,456 MILES ON IT. DEALER CHARGED $4,260 TO REPAIR TRANSMISSION. GM CUSTOMER ASSISTANCE WOULD PROVIDE NO COST SHARE.

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UNKNOWN OR OTHER

1/5/2018 - CHARLOTTE, NC
CRACKED DASHBOARD, CONCERNED ABOUT SAFETY IF AIRBAG IS ACTIVATED.

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AIR BAGS

12/15/2017 - CUT OFF, LA
THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. WHILE IDLING ON THE HIGHWAY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, HEAD, AND MOUTH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO TRAPP CADILLAC CHEVROLET (200 S HOLLYWOOD RD, HOUMA, LA 70360 (985) 200-3937), BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,000.

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UNKNOWN OR OTHER

11/24/2017 - SAN ANTONIO, TX
THE CHEAP, WEAK, PLASTIC PARTS INSIDE OF THE HANDLES IN THE DRIVER SIDE AND PASSENGER SIDE ARMRESTS HAVE BROKEN AND ONLY THE FLIMSY RUBBERY HANDLE REMAINS BUT THE INSIDE STRUCTURES HAVE BROKEN TO BITS AND FALLEN OUT.

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AIR BAGS

11/24/2017 - SAN ANTONIO, TX
WITHOUT ANY IMPACT OR ANY OTHER STRESS WHATSOEVER, A CRACK HAS APPEARED AT THE FRONT LEFT CORNER OF THE PASSENGER AIRBAG AND EXTENDS DIAGONALLY TOWARD THE WINDSHIELD FOR SEVERAL INCHES.

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UNKNOWN OR OTHER

11/15/2017 - GORDON, TX
DASH CRACK IMMEDIATELY ADJACENT TO PASSENGER SIDE AIR BAG, COULD CAUSE PLASTIC PROJECTILES DURING AN ACCIDENT INVOLVING AIR BAG DEPLOYMENT.

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