JEEP Complaints
View complaints related to JEEP. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 JEEP WRANGLER- La Vista, NE
From September 2024 I have a problem with the engine system make a noise i always make oil change on time and also electric problems and seatbelts problems l know a 2 3 owner off jeep wrangler with the same problem
Source: NHTSA WEB SITE -
2022 JEEP GRAND WAGONEER- Chanhassen, MN
My 2022 Jeep Grand Wagoneer has been subject to an open safety recall involving the rear passenger-side window trim since I purchased the vehicle in 2025. I scheduled and attended numerous appointments with the authorized Jeep dealership seeking completion of the recall repair, but the defect was never remedied. On September 7, 2026, my husband was driving the Grand Wagoneer while I followed behind in another vehicle. My two toddlers were occupants of my vehicle. Before the incident, I observed the recalled rear passenger window trim flapping and becoming loose. The trim then detached completely from the Grand Wagoneer while both vehicles were traveling at approximately 75 mph on the highway. The detached trim entered or moved toward my vehicle’s path, forcing me to swerve suddenly to avoid striking it. This created an immediate risk of losing control, colliding with another vehicle, or leaving the roadway. The incident endangered the occupants of both vehicles, including my two young children, as well as other motorists. Fortunately, no collision or injuries occurred. The flapping trim was the only warning immediately before it detached. The dealership had prior notice of the unrepaired recall because I had brought the vehicle in approximately four times beginning in November 2025. Despite those appointments, the recalled component remained on the vehicle and ultimately failed in the manner the recall was intended to prevent. The vehicle and photographs of the affected area are available for inspection. The detached trim was recovered. Dealership service records and recall communications documenting the unsuccessful repair attempts are also available.
Source: NHTSA WEB SITE -
2019 JEEP WRANGLER- Detroit, MI
2019 Jeep Wrangler JLU experienced intermittent CAN-C communication failure. Vehicle has repeatedly experienced simultaneous loss of multiple electronic systems. On September 7th 2026, while driving, vehicle unexpectedly lost electric power steering, windshield wipers activated without command, ABS/TPMS/ESC warning lights illuminated, and vehicle subsequently would not shift into gear after stopping at a traffic light. Hazard lights would not activate. After shutting vehicle off, vehicle would not enter ACC or restart normally. Opening driver’s door unexpectedly caused vehicle to enter ACC. Manipulating the CAN-bus wiring/STAR connector behind the glove box has historically temporarily restored normal operation. Vehicle has previously required repair to this wiring/connector, and the failure has recurred. This has been occurring for at least 3 years and since 60,000 miles. This presents a significant safety hazard because steering assistance, shifting/propulsion, and signaling were simultaneously affected while driving. It is a known Chrysler issue (FCA STAR Case S2108000146) and should be recalled as there is a CLEAR and present danger with this ongoing issue.
Source: NHTSA WEB SITE -
2024 JEEP WRANGLER- Jackson, MO
On approximately 95% of my driving trips, my 2024 Jeep Wrangler 4xe suddenly and unpredictably loses acceleration or drive power. When I press the accelerator, the vehicle does not respond or accelerate normally. A warning then appears stating that electric mode is unavailable. After several seconds, the vehicle begins operating normally again. There is no apparent pattern, and this has occurred while traveling approximately 50 to 70 mph. The malfunction appears to involve the hybrid propulsion or power-control system. The vehicle is available for inspection. It is included in FCA Recall A7ululo:\/\/A nawe7Cl7C (NHTSA Campaign 25V-710), which concerns loss of drive power associated with an over-the-air software update. No remedy is currently available. This condition putssafety because I cannot rely on the Jeep to accelerate or maintain power when needed. At highway speeds, it could prevent me from responding to traffic, merging safely, or avoiding a hazard. I have stopped driving the Jeep on highways whenever possible and use back roads instead. The dealership has not yet reproduced or diagnosed this specific problem, although the symptoms are consistent with Recall A7C. The vehicle has received service for other recalls and is awaiting an engine replacement under a separate recall. It has not been inspected by police, insurance representatives, or an independent repair facility for this issue. There is generally no warning before the loss of acceleration. The “Electric Mode Unavailable” message appears after the malfunction begins, and normal performance returns several seconds later.
Source: NHTSA WEB SITE -
2026 JEEP GRAND CHEROKEE L- Lake Charles, LA
I purchased my vehicle on Monday, 8-17-2026. While I was driving my car on Friday, 8-21-2026, I heard a loud explosion, which later I discovered the sunroof had shattered! I was the only vehicle on the road at that time! This should not have happened to a new vehicle a week old! The dealership is NOT taking any responsibility at all! This is a factory defect! My insurance should not have to pay for this defective sunroof! I demand a RECALL!
Source: NHTSA WEB SITE -
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2025 JEEP COMPASS- URSA, IL
The problem is reoccurance in short periods of time. I had an alignment done at 14,000 miles, then at about 20,000 miles when the tires were replace. Now, the car has 34,000 miles and requires another alignment due to excessive tire wear on the inner portion of the tire. The car has only been driving under normal driving conditions for the area; 95% highway driving. There haven't been any impacts to anything which could cause the alignment to fail this horribly so frequently. This is the only car I have ever owned that has ever needed an alignment three times in a one year timeframe. Independent service centers reproduced the first two times. The first time the mechanic informed me that it was mechanically impossible to get the car within Jeep's aligment specifications without aftermarket parts. Aftermarket parts were installed to get the vehicle within Jeep's aligment specifications due to the tires being replaced. I can personally visually inspect the tires and confirm excessive wear on 80,000 mile tires that I bought in April of 2026. The car will be taken into a dealership this time. This issue can cause the car to walk across the lane, harder than normal steering/controll, and loss of traction easier than normal on wet or slick surfaces. I can provide receipts
Source: NHTSA WEB SITE -
2011 JEEP PATRIOT- Greenville, NC
I purchased my 2011 Jeep Patriot as a new vehicle on [XXX] in Fort Collins, Colorado. The vehicle has been appropriately maintained with the only one major repair (throttle body) to date. On [XXX], the ABS, traction control, and brake light on the dash board lit up upon cranking the vehicle and backing out of my driveway. I dropped the vehicle off the next morning for diagnostics at a local Meineke location. The vehicle eventually threw a C2220 code, which indicates the ABS module had an internal failure. Unfortunately for me, I’ve learned that Stellantis is no longer manufacturing the part. This has resulted in an increased cost to repair since new parts are hard to find and very expensive, third-party parts are also hard to find, and companies that could repair and refurbish the part were no longer doing so due to challenges in getting the right parts for refurbishment. (I called UpFix on 8/28/26 to confirm their inability to repair the part.) My particular case is not an isolated event. Apparently this is a known issue and one that has not triggered a recall or any legal action against Jeep and their parent companies for failure to address a known defect and manufacture/reengineer known failures in their vehicles. If I was to take my vehicle back without the repair, I would be endangering myself, my young child, and the public as a result since the ABS and several other safety features are disabled due to the internal failure. Unfortunately, the repair will be costly and by no means guarantees a long-term fix (was told maybe I’d get 1-2 years before the part fails again). I received two quotes - one is for a used parts and the other is the exact same but new. The cost difference is substantial and seems like straight price gouging as a result of Stellantis’ decision to NOT continue the manufacturing of parts to fix the problem on my vehicle and many other of their brands. I have also filed a complaint with the NCDOJ. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2026 JEEP GRAND CHEROKEE L- Rockvale, TN
The turbo lag in this vehicle creates an unsafe condition when trying to turn onto a busy road, street or highway. It’s inconsistent and in the heavy 3 row SUV completely unpredictable. Today my wife narrowly avoided an accident.
Source: NHTSA WEB SITE -
2023 JEEP WAGONEER- Roseville, IL
Vehicle began to randomly shut off at low speed while moving, while stopped and also in park. Has not yet happened at high speeds. All occasions are at speeds of less than 5 mph, no MIL. Took to the dealership, diag of faulted aux battery. Battery replaced. Still very randomly will die in gear, at low to no speed, and also in park on occasion. Dealership update software of the BCM, PCM, and DCM. Returned to us with the same ongoing dying issue, returned to dealership, they did a wheel alignment, obviously didn't fix the dying issue. This vehicle carries my family, this will cause an accident as other traffic avoiding the vehicle has been the only factor in avoiding accident. No codes present. Vehicle is being refused to drive due to the uncertainty of when and where the vehicle will die randomly. This has happened numerous times over the last month, we will not accept the return of this vehicle until this problem is solved. This has so far ONLY HAPPENED AT LOW SPEED. Dealership has put many highway miles on it without replicating issue. It can be easily replicated by merely driving it from one parking spot to another or around a parking lot stopping and starting and traveling at speeds 5mph or less. This will happen at low to no throttle input. Vehicle will immediately start and run after being placed into park and hitting the start button, this is not the auto -start-stop feature working correctly. Dealership states this has only happened while pulling into a working bay at the dealership, unable to replicate results on the highway. It is currently the low speed dying that is the issue, this has been brought to the attention of the service dept on numerous occasions.
Source: NHTSA WEB SITE -
2021 JEEP COMPASS- San Antonio, TX
I am filing a safety complaint regarding my 2021 Jeep Compass Limited due to repeated coolant loss, overheating/high-temperature warnings, and eventual engine failure. The vehicle began losing coolant and required frequent refilling. The problem progressively worsened until coolant would immediately leak out underneath the vehicle when added. I paid approximately $1,400 to have the radiator replaced, but the same problem returned approximately two weeks later. The vehicle subsequently developed additional problems including shaking, a check-engine light, Cylinder 1 misfire, and diagnostic code P0117 related to the coolant temperature sensor/circuit. The vehicle also displayed a warning that the oil temperature was too high and the engine needed to cool down. The vehicle eventually became undrivable, and I believe the engine may have locked up. The progression from severe coolant loss and overheating to misfire, high-temperature warnings, and possible catastrophic engine failure is concerning. This vehicle is used to transport my children, including daily school transportation. I am concerned that a sudden loss of coolant, overheating, loss of power, or engine failure while driving could create a serious safety hazard. The radiator replacement did not resolve the underlying problem, which makes me concerned there may be a larger defect involving the cooling system, temperature control, or related engine components. I am requesting that NHTSA investigate whether similar coolant-loss, overheating, temperature-warning, and engine-failure problems are occurring in 2021 Jeep Compass vehicles and whether a safety defect may exist.
Source: NHTSA WEB SITE