| Complaint | Description |
FUEL SYSTEM, GASOLINE | 1/17/2012 - CHICAGO, IL
THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 55 MPH WHEN FUEL BEGIN TO LEAK ONTO THE ENGINE. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY A FAULTY O-RING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM) BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 204,000.
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VISIBILITY: REAR WINDOW WIPER/WASHER | 5/18/2011 - DES PLAINES, ID
TL CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. WHILE PARKED THE CONTACT ACTIVATED THE REAR WINDSHIELD WIPER; HOWEVER, FAILED TO FUNCTION. THE CONTACT ALSO NOTICED THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL CONSTANTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS CONTACTED AND STATED THERE WAS A RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 99V113000 (AIR BAGS) WHICH THE VEHICLE WAS INCLUDED IN AND HAD BEEN REPAIRED PRIOR TO THE FAILURE. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 189,000.
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AIR BAGS | 5/18/2011 - DES PLAINES, ID
TL CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. WHILE PARKED THE CONTACT ACTIVATED THE REAR WINDSHIELD WIPER; HOWEVER, FAILED TO FUNCTION. THE CONTACT ALSO NOTICED THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL CONSTANTLY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS CONTACTED AND STATED THERE WAS A RECALL NHTSA RECALL CAMPAIGN ID NUMBER: 99V113000 (AIR BAGS) WHICH THE VEHICLE WAS INCLUDED IN AND HAD BEEN REPAIRED PRIOR TO THE FAILURE. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 189,000.
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LATCHES/LOCKS/LINKAGES | 12/10/2008 - HAMPTON, VA
I HAVE HAD TWO PROBLEMS WITH THE DOOR LATCHES. THE FIRST PROBLEM WAS WITH THE DRIVERS SIDE DOOR. THE PLASTIC COATING WORE OFF THE LATCH AND CAUSED IT TO STICK IN THE OPEN POSITION, THEREFORE NOT ALLOWING THE DOOR TO CLOSE. OCCASIONALLY THE DOOR WOULD CLOSE AND THEN GET STUCK IN THE CLOSED POSITION. I FINALLY HAD TO HAVE THE LATCH REPLACED AND I HAVE HAD NO PROBLEMS WITH THAT LATCH SINCE. NOW, 8 MONTHS LATER, THE SIDE SLIDING DOOR HAS THE SAME EXACT PROBLEM. THE DOOR WILL APPEAR TO BE FULLY CLOSED AND THEN FLY OPEN WHILE DRIVING. OTHER TIMES IT WILL NOT OPEN. I WILL BE REPLACING THIS LATCH SOON AND I AM JUST WAITING FOR THE FRONT PASSENGER SIDE LATCH TO FAIL. I HAVE SPOKE TO NUMEROUS PEOPLE AND THIS SEEMS TO BE A PATTERN WITH THIS VEHICLE.
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POWER TRAIN: AUTOMATIC TRANSMISSION | 8/18/2008 - NEW ERA, MI
TRANSMISSION STARTED SHIFTING REALLY ROUGH AROUND 116,000. PREVIOUS OWNER REPLACED THE TRANSMISSION. WHEN THEY SOLD IT TO US AT AROUND 150,000, THE TRANSMISSION STARTED SHIFTING HARD AGAIN. NOW AT 169,000 IT SHIFTS BACK AND FORTH BETWEEN 2ND AND 3RD GEARS AND IS VERY ROUGH. WHEN SHIFTING INTO REVERSE, IT CLUNKS. THIS IS AFTER WE EVEN TOOK IT IN AND HAD TRANSMISSION FIXED. NO GOOD.
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EQUIPMENT | 8/7/2008 - JAMESTOWN, NY
TL CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
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STRUCTURE | 8/7/2008 - JAMESTOWN, NY
TL CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
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POWER TRAIN: AUTOMATIC TRANSMISSION | 8/7/2008 - JAMESTOWN, NY
TL CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
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SERVICE BRAKES, HYDRAULIC | 8/7/2008 - JAMESTOWN, NY
TL CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
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VISIBILITY | 8/7/2008 - JAMESTOWN, NY
TL CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
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