| Complaint | Description |
FUEL/PROPULSION SYSTEM | 4/24/2013 - FAIRBURN, GA
AFTER RELOCATING TO GA, BEGAN EXPERIENCING STRONG ODOR OF GASOLINE. ODOR WAS STRONGEST AFTER TANK FILLED. SHORTLY THEREAFTER BEGAN FINDING WET STAINS ON GROUND ON LEFT SIDE OF VEHICLE. UPON FURTHER INSPECTION FOUND GASOLINE LEAKING FROM GAS TANK ON DRIVERS SIDE FROM A CRACK IN TANK IN VICINITY OF FORWARD GAS TANK STRAP.AFTER EXHAUSTIVE RESEARCH FOUND THERE WAS A RECALL ON THESE VEHICLES FOR THIS PROBLEM.VEHICLE WAS REGISTERED WITH FORD ON ITS WEB SITE AND SHOWS NO RECALLS BY VIN#. ALSO INFORMED BY ATHENS FORD THAT THERE WERE NO REPLACEMENT TANKS AVAILABLE ANYWHERE IN THE COUNTRY. HAVE BEEN TEMPORARILY SEALING LEAKS AND KEEPING VERY LITTLE FUEL IN THE TANK. ALSO FOUND NO AFTERMARKET TANKS AVAILABLE FOR THIS VEHICLE.HAVE NOT BEEN NOTIFIED BY FORD AS OF YET OF ANY PROBLEMS WITH THIS VEHICLE ALTHOUGH THEY HAVE SERVICED IT SINCE ITS PURCHASE IN PA, UNTIL IT ARRIVED IN GA.
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VEHICLE SPEED CONTROL | 3/25/2013 - ADAIRSVILLE, GA
WHILE DRIVING BACK FROM ROME GA TO CARTERSVILLE GA MY VAN MADE A FUNNY NOISE AND MY SPEED DROPPED FROM 60 TO 50 AND THEN MY BACK TIRES FELT FUNNY LIKE I HAD RUN OVER SOMETHING BUT I KNOW I HAD NOT HIT ANY THING SO AS I GOT CLOSER TO THE EXIT THEN MY ABS LIGHT CAME ON. AFTER I STOPPED AT A STATION I CHECKED MY BRAKE FLUID BUT IT WAS FULL, I CHECKED MY TIRES THEY WHERE GOOD BECAUSE THEY ARE NEW. WHEN I GOT HOME I HAD MY BREAKS & PLUGS CHECKED AND THEY ARE GOOD. I DON'T KNOW WHAT ELSE TO DO. THE ABS LIGHT IS STILL ON, WHILE DRIVING MY VAN STILL LOSE SPEED ON HILLS AND LEVEL GROUND. HELP ME PLEASE THIS IS MY ONLY WAY TO GET WHERE I NEED TO GO.
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SERVICE BRAKES | 3/25/2013 - ADAIRSVILLE, GA
WHILE DRIVING BACK FROM ROME GA TO CARTERSVILLE GA MY VAN MADE A FUNNY NOISE AND MY SPEED DROPPED FROM 60 TO 50 AND THEN MY BACK TIRES FELT FUNNY LIKE I HAD RUN OVER SOMETHING BUT I KNOW I HAD NOT HIT ANY THING SO AS I GOT CLOSER TO THE EXIT THEN MY ABS LIGHT CAME ON. AFTER I STOPPED AT A STATION I CHECKED MY BRAKE FLUID BUT IT WAS FULL, I CHECKED MY TIRES THEY WHERE GOOD BECAUSE THEY ARE NEW. WHEN I GOT HOME I HAD MY BREAKS & PLUGS CHECKED AND THEY ARE GOOD. I DON'T KNOW WHAT ELSE TO DO. THE ABS LIGHT IS STILL ON, WHILE DRIVING MY VAN STILL LOSE SPEED ON HILLS AND LEVEL GROUND. HELP ME PLEASE THIS IS MY ONLY WAY TO GET WHERE I NEED TO GO.
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WHEELS | 3/25/2013 - ADAIRSVILLE, GA
WHILE DRIVING BACK FROM ROME GA TO CARTERSVILLE GA MY VAN MADE A FUNNY NOISE AND MY SPEED DROPPED FROM 60 TO 50 AND THEN MY BACK TIRES FELT FUNNY LIKE I HAD RUN OVER SOMETHING BUT I KNOW I HAD NOT HIT ANY THING SO AS I GOT CLOSER TO THE EXIT THEN MY ABS LIGHT CAME ON. AFTER I STOPPED AT A STATION I CHECKED MY BRAKE FLUID BUT IT WAS FULL, I CHECKED MY TIRES THEY WHERE GOOD BECAUSE THEY ARE NEW. WHEN I GOT HOME I HAD MY BREAKS & PLUGS CHECKED AND THEY ARE GOOD. I DON'T KNOW WHAT ELSE TO DO. THE ABS LIGHT IS STILL ON, WHILE DRIVING MY VAN STILL LOSE SPEED ON HILLS AND LEVEL GROUND. HELP ME PLEASE THIS IS MY ONLY WAY TO GET WHERE I NEED TO GO.
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ENGINE | 12/5/2012 - BENTON HARBOR, MI
THE CONTACT OWNS A 1995 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING AND RESTARTED. IN ADDITION, THERE WAS A WHINING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TWO TIMES AND EACH TIME THE ENGINE BELT AND TENSIONER PULLEY ASSEMBLY WERE REPLACED. THREE DAYS AFTER THE SECOND REPAIR WAS PERFORMED THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
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FUEL SYSTEM, GASOLINE | 10/17/2012 - BALTIMORE, MD
AFTER FILLING THE VEHICLE FUEL TANK AT THE FULLERTON MD BJ'S WAREHOUSE STORE, GASOLINE BEGAN SPILLING FROM THE UNDERSIDE OF THE VEHICLE ONTO THE PAVEMENT. THE BALTIMORE COUNTY FIRE DEPARTMENT (BCFD) WAS CALLED TO THE SCENE AND RESPONDED WITH THREE PIECES OF EQUIPMENT. BCFD APPLIED ABSORBENT TO THE SPILLED FUEL AND CONTAINED IT UNTIL THEY COULD TRANSFER THE FUEL (APPROX. 25 GALS) FROM MY VEHICLE'S TANK INTO A SAFE STORAGE CONTAINER. AFTER THEY COMPLETED THAT SERVICE, THE VEHICLE WAS TOWED TO THE LOCAL FORD DEALERSHIP, BOB DAVIDSON FORD, FOR DIAGNOSIS AND REPAIR. THE VEHICLE TANK HAD DEVELOPED A STRUCTURAL CRACK IN ITS WALL APPROX. 3 INCHES LONG ("HAIRLINE") IN THE SAME LOCATION ALREADY DESIGNATED THE DOCUMENTATION DESCRIBED BY NHTSA RECALL NUMBER 99V309 / FORD RECALL NO. 99S33, IMMEDIATELY ABOVE THE CENTER LEFT TANK SUPPORT STRAP. I CAN PRODUCE CLEAR PHOTOS OF THE CRACK. I REQUIRE ASSISTANCE FROM THE NHTSA IN RECOVERING THE $1,660.01 I PAID THE FORD DEALER ON 10/9/12 FOR THE REPAIR OF THE TANK (THEY COULD ONLY FIND A USED TANK TO INSTALL) FOR WHAT IS OBVIOUSLY A MANUFACTURER'S DEFECT. AS OF THIS DATE, 8 DAYS LATER, THE USED "NEW" TANK HAS ALSO BEGUN TO LEAK. MANY THANKS.
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FUEL/PROPULSION SYSTEM | 7/26/2012 - KANSAS CITY , MO
THE CONTACT OWNS A 1995 FORD WINDSTAR. THE CONTACT STATED THAT THE STRAPS THAT HELD THE FUEL TANK FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE STRAPS AND THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 99V309000 ( FUEL SYSTEM). THE FAILURE AND THE CURRENT MILEAGE WAS 184,000.
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SERVICE BRAKES, HYDRAULIC | 3/2/2012 - SAN CLEMENTE, CA
THE CONTACT OWNS A 1995 FORD WINDSTAR. THE CONTACT STATED THAT BRAKE FLUID WAS LEAKING FROM THE VEHICLE AND THE BRAKE AND ABS WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 02V101000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 37,000.
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SERVICE BRAKES, HYDRAULIC | 10/26/2011 - FEDERAL WAY, WA
ABS BRAKE WARNING LIGHT (YELLOW) COMES ON WHILE DRIVING AND WON'T GO OFF.
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ELECTRICAL SYSTEM | 10/26/2011 - FEDERAL WAY, WA
ABS BRAKE WARNING LIGHT (YELLOW) COMES ON WHILE DRIVING AND WON'T GO OFF.
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