| Complaint | Description |
STRUCTURE: BODY | 3/31/2013 - PAXTONVILLE, PA
AFTER CHECKING MY VEHICLE OVER I NOTICED THAT THE FRAME IN THE BACK PASSENGER SIDE IS RUSTED THRU. I RESEARCHED ONLINE AND FOUND OUT THIS IS A CONDITION COMMON WITH THIS YEAR OF TRUCK AND STYLE. IS THERE GOING TO BE A RECALL SINCE THERE ARE SO MANY VEHICLES THIS YEAR WITH THE SAME PROBLEM? I HAVE DRIVEN FORDS FOR YEARS AND HAVE NEVER EXPERIENCED THIS EXTEND OF RUST IN ANY OF MY OTHER VEHICLES.
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POWER TRAIN | 3/29/2013 - MCKEESPORT, PA
THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND TURNED OFF WHEN IT ROLLED AWAY DOWN A HILL AND CRASHED INTO A NEIGHBOR'S HOME. THE EMERGENCY BRAKE WAS ENGAGED AT THE TIME OF THE FAILURE. THE POLICE ARRIVED ON THE SCENE AND FILED A REPORT OF THE INCIDENT. THE CONTACT'S INSURANCE COMPANY INSPECTED THE VEHICLE AND ADVISED THAT THERE WAS AN ISSUE WITH THE STEERING COLUMN. THE VEHICLE HAD NOT BEEN INSPECTED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,076.
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SERVICE BRAKES | 2/19/2013 - MANHATTAN , KS
THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, IT WAS FOUND THAT THE GAS TANK REAR STRAP CORRODED AND SEPARATED FROM THE GAS TANK. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE REAR BRAKE LINE ALSO FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 197,000.
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FUEL/PROPULSION SYSTEM | 2/19/2013 - MANHATTAN , KS
THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, IT WAS FOUND THAT THE GAS TANK REAR STRAP CORRODED AND SEPARATED FROM THE GAS TANK. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE REAR BRAKE LINE ALSO FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 197,000.
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POWER TRAIN: AUTOMATIC TRANSMISSION | 1/29/2013 - PHILADELPHIA, PA
THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE GEAR LEVER WOULD NOT SHIFT INTO PARK. TO PREVENT THE VEHICLE FROM ROLLING AWAY, THE PARKING BRAKE WAS ENGAGED IN COMBINATION WITH A WHEEL BLOCK BEING PLACED IN THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE HAD BEEN REPAIRED TWICE BY A SPECIALIZED TRANSMISSION CENTER AT THE OWNER'S EXPENSE. ON JANUARY 21, 2012, THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 97V171000 (POWER TRAIN) HOWEVER, THE RECALL CAMPAIGN EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. ... UPDATED 02/28/13
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ENGINE | 12/20/2012 - AUKAGANIL , IL
THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE OIL PRESSURE WARNING GAUGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE OIL PRESSURE SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS REPAIRED THREE TIMES. THE VEHICLE WAS TAKEN TO A FOURTH DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN ADVISED THAT THERE WERE NO FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000 AND THE CURRENT MILEAGE WAS 107,600.
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EQUIPMENT: AIR CONDITIONER | 11/27/2012 - LAS VEGAS, NV
1997 FORD F-150. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIRED WITH DEFECTIVE PARTS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE OF AN A/C PROBLEM. THE A/C CLUTCH ASSEMBLY WAS MAKING NOISE WHEN THE AIR CONDITIONING WAS TURNED OFF. AS THE DEALER WAS PREPARING TO INSTALL A NEW A/C CLUTCH ASSEMBLY, THE COMPRESSOR FELL APART WHEN THEY REMOVED THE CLUTCH. SO, THE VEHICLE NEEDED A NEW COMPRESSOR AS WELL. THE CONSUMER GAVE APPROVAL FOR THE REPAIRS, THINKING THE DEALER WAS GOING TO USE NEW PARTS. ON JUNE 25, 2011, AS THE CONSUMER WAS DRIVING 65 MPH, THE A/C COMPRESSOR SUDDENLY SEIZED AND BROKE THE SERPENTINE DRIVE BELT, WHICH TOOK OUT THE POWER STEERING. THE VEHICLE PULLED HARD TO THE LEFT AND IT ALMOST TOOK HIM HALF WAY INTO THE LANE OF ON-COMING TRAFFIC. THE NEXT THE DAY, THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY REPLACED THE COMPRESSOR AND DRIVE BELT FREE OF CHARGE. THAT IS WHEN THE CONSUMER DISCOVERED RE-MANUFACTURED PARTS HAD BEEN USED. ON JUNE 114, 2012, THE COMPRESSOR WAS REPLACED AGAIN AT NO CHARGE. ON OCTOBER 16, 2012, THE COMPRESSOR WAS REPLACED AGAIN, BECAUSE IT WAS MAKING A LOUD NOISE.
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ELECTRICAL SYSTEM | 10/23/2012 - SAN LORENZO, CA
THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH THE AIR BAG WARNING LIGHT ILLUMINATED. WITHIN A COUPLE OF WEEKS THE CRUISE CONTROL WAS NOT OPERATING WHILE DRIVING AT APPROXIMATELY 65 MPH. THE DEALER WAS CONTACT WHO STATED THAT THE VEHICLE WAS NOT UNDER A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 122,000. UPDATED 12/5/12 THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE.
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VEHICLE SPEED CONTROL: CRUISE CONTROL | 10/23/2012 - SAN LORENZO, CA
THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH THE AIR BAG WARNING LIGHT ILLUMINATED. WITHIN A COUPLE OF WEEKS THE CRUISE CONTROL WAS NOT OPERATING WHILE DRIVING AT APPROXIMATELY 65 MPH. THE DEALER WAS CONTACT WHO STATED THAT THE VEHICLE WAS NOT UNDER A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 122,000. UPDATED 12/5/12 THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE.
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SEAT BELTS: FRONT: WARNING LIGHT/DEVICES | 10/23/2012 - SAN LORENZO, CA
THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH THE AIR BAG WARNING LIGHT ILLUMINATED. WITHIN A COUPLE OF WEEKS THE CRUISE CONTROL WAS NOT OPERATING WHILE DRIVING AT APPROXIMATELY 65 MPH. THE DEALER WAS CONTACT WHO STATED THAT THE VEHICLE WAS NOT UNDER A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 122,000. UPDATED 12/5/12 THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE.
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