| Complaint | Description |
UNKNOWN OR OTHER | 5/8/2013 - ARLINGTON, VA
MY DODGE DURANGO SHUTT OFF WITH ANY WARNIG AND WAS VERY SCARY ..
View Details |
STRUCTURE: BODY | 3/7/2013 - WARREN, OH
THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, A LOUD TICKING NOISE WAS HEARD OUTSIDE OF THE VEHICLE AND SMOKE EMITTED FROM THE AIR VENTS. THE CONTACT INSPECTED UNDERNEATH THE HOOD AND DETECTED THAT THE TICKING NOISE ORIGINATED FROM THE ENGINE COMPARTMENT. IN ADDITION, THE EXTERIOR OF THE VEHICLE EXHIBITED SEVERE RUST SPOTS AND SUBSTANTIAL CRACKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
View Details |
ENGINE | 3/7/2013 - WARREN, OH
THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, A LOUD TICKING NOISE WAS HEARD OUTSIDE OF THE VEHICLE AND SMOKE EMITTED FROM THE AIR VENTS. THE CONTACT INSPECTED UNDERNEATH THE HOOD AND DETECTED THAT THE TICKING NOISE ORIGINATED FROM THE ENGINE COMPARTMENT. IN ADDITION, THE EXTERIOR OF THE VEHICLE EXHIBITED SEVERE RUST SPOTS AND SUBSTANTIAL CRACKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
View Details |
SERVICE BRAKES | 10/23/2012 - BOWIE, MD
THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH HE ATTEMPTED TO APPLY THE BRAKES BUT TO NO AVAIL. THE CONTACT THEN CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE BRAKE LINES HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE.
View Details |
STEERING | 10/21/2012 - WASHINGTON , DC
WHILE DRIVING VEHICLE INTO A PARKING SPOT I HEARD SOME VERY NOTICEABLE CLICKING WHILE MAKING A SLIGHT TURN THEN A LOUD NOISE KINDA LIKE METAL DROPPING ON TO THE STREET FROM FRONT END THEN I EXPERIENCE TOTAL LOSS OF STEERING OF MY DURANGO. THE VEHICLE CONTINUED TO RUN, I WAS UNABLE TO STEER AT ALL. I EXAMINED UNDER THE HOOD I DISCOVERED THE BELT DRIVE CAME OFF. I A RAN THE BELT BACK AROUND ALL OF THE COMPONENTS THE VEHICLE AGAIN STARTS BUT I CANT TURN THE WHEEL AT ALL.... NOT HAPPY!
View Details |
STEERING | 10/1/2012 - GURNEE, IL
ON MULTIPLE OCCASIONS, BEGINNING TWO MONTHS AFTER WE BOUGHT THE VEHICLE (USED), ENGINE WOULD DIE FOR NO REASON. LOSS OF POWER STEERING AND POWER BRAKES. WOULD TURN OVER, BUT NOT RESTART. AFTER WAITING BETWEEN 10-30 MINUTES, VEHICLE WOULD RESTART. HAPPENS AT SLOW SPEEDS, MEDIUM SPEEDS AND EXPRESSWAY SPEEDS. INCONVENIENT AT SLOW SPEEDS, VERY DANGEROUS AT HIGHWAY SPEEDS. SOUNDS SIMILAR TO OTHER COMPLAINTS REGARDING CPU/CPM OVERHEATING. DODGE NEEDS TO RECALL THIS BEFORE SOMEONE GETS KILLED!
View Details |
ENGINE | 10/1/2012 - GURNEE, IL
ON MULTIPLE OCCASIONS, BEGINNING TWO MONTHS AFTER WE BOUGHT THE VEHICLE (USED), ENGINE WOULD DIE FOR NO REASON. LOSS OF POWER STEERING AND POWER BRAKES. WOULD TURN OVER, BUT NOT RESTART. AFTER WAITING BETWEEN 10-30 MINUTES, VEHICLE WOULD RESTART. HAPPENS AT SLOW SPEEDS, MEDIUM SPEEDS AND EXPRESSWAY SPEEDS. INCONVENIENT AT SLOW SPEEDS, VERY DANGEROUS AT HIGHWAY SPEEDS. SOUNDS SIMILAR TO OTHER COMPLAINTS REGARDING CPU/CPM OVERHEATING. DODGE NEEDS TO RECALL THIS BEFORE SOMEONE GETS KILLED!
View Details |
SERVICE BRAKES | 10/1/2012 - GURNEE, IL
ON MULTIPLE OCCASIONS, BEGINNING TWO MONTHS AFTER WE BOUGHT THE VEHICLE (USED), ENGINE WOULD DIE FOR NO REASON. LOSS OF POWER STEERING AND POWER BRAKES. WOULD TURN OVER, BUT NOT RESTART. AFTER WAITING BETWEEN 10-30 MINUTES, VEHICLE WOULD RESTART. HAPPENS AT SLOW SPEEDS, MEDIUM SPEEDS AND EXPRESSWAY SPEEDS. INCONVENIENT AT SLOW SPEEDS, VERY DANGEROUS AT HIGHWAY SPEEDS. SOUNDS SIMILAR TO OTHER COMPLAINTS REGARDING CPU/CPM OVERHEATING. DODGE NEEDS TO RECALL THIS BEFORE SOMEONE GETS KILLED!
View Details |
ELECTRICAL SYSTEM | 9/12/2012 - MILLVILLE, NJ
THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE THIRTY MINUTES LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REPLACED THE IGNITION COIL. AFTER THE REPAIR THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 225,000.
View Details |
WHEELS | 9/8/2012 - BENSON, UT
THE FRONT TIRES WORE OUT VERY QUICKLY, WE REPLACED THE TIRES AND WITHIN A YEAR THEY WORE OUT AGAIN. ALIGNMENT HAS NOT HELPED. WE TOOK IT IN AND FOUND OUT THE BALL JOINTS ARE BAD. $1000 REPAIR.
View Details |