Auto Recalls for Consumers

CHEVROLET SUBURBAN - 2000 CHEVROLET SUBURBAN Problems & Complaints

 
Auto Recalls For Consumers
by General Motors LLC

There are 291 complaints filed for the 2000 CHEVROLET SUBURBAN

Below is a list of complaints & problems filed against the 2000 CHEVROLET SUBURBAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2000 CHEVROLET SUBURBAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (9) Exterior Lighting (7) Parking Brake (29) Service Brakes Hydraulic (57) Trailer Hitches (1)
Electrical System (14) Fuel Propulsion System (2) Power Train (14) Steering (21) Unknown Or Other (1)
Electronic Stability Control (1) Fuel System Gasoline (34) Seat Belts (14) Structure (16) Vehicle Speed Control (7)
Engine (1) Fuel System Other (6) Seats (12) Suspension (10) Visibility (24)
Engine And Engine Cooling (13) Latches Locks Linkages (4) Service Brakes (19) Tires (41) Wheels (4)
Equipment (6) Other (5) Service Brakes Air (4)

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ComplaintDescription

SERVICE BRAKES, HYDRAULIC: ANTILOCK

4/4/2008 - KERRVILLE, TX
TL CONTACT OWNS A 2000 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS IN WET OR SLIPPERY CONDITIONS, THE BRAKES LOCKED. WHILE DRIVING AROUND A CURVE, ALL FOUR WHEELS LOCKED AND THE VEHICLE SLID FOR 20 OR 30 YARDS. THE SURFACE WAS WET AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE STRUCK A CURB, WHICH STOPPED THE VEHICLE. THE REAR DRIVER+S SIDE RIM WAS CRACKED. THE WHEELS UNLOCKED AFTER THREE TO FIVE SECONDS. THE CONTACT NOTICED THAT THE WHEELS USUALLY LOCK WHEN THE PAVEMENT IS WET. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES: HYDRAULIC, ANTILOCK). THE REPAIR WOULD COST $900. THE CURRENT MILEAGE WAS 134,000 AND FAILURE MILEAGE WAS 117,000. UPDATED 04/23/08.

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PARKING BRAKE

8/21/2007 - KRUM, TX
EMERGENCY BRAKE FAILURE,WENT TO HAVE SUBURBAN INSPECTED ,HAD NO BRAKES ,HAD BRAKE PADS AND BOTH DRUMS REPLACED,NEVER EVEN USED EMERGENCY BRAKE ONCE SINCE I OWNED THE VEHICLE SINCE 2001.

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POWER TRAIN: DRIVELINE: DRIVESHAFT

5/29/2007 - WEBSTER, NY
WHILE MAKING A LOW SPEED SHARP LEFT TURN, MY POWER STEERING SUDDENLY STOPPED WORKING. I WAS ABLE TO AVOID HITTING ANYTHING. DIAGNOSIS AT THE DEALER WAS THAT THE SHAFT ON THE POWER STEERING PUMP HAD SNAPPED. WHILE LOOKING AROUND ON THE INTERNET TO SEE IF OTHERS HAD THIS PROBLEM, I DISCOVERED NHTSA CAMPAIGN ID 05V005000 ISSUED IN JANUARY 2005 WHICH APPEARS TO DESCRIBE MY EXACT PROBLEM. I HAD BEEN INFORMED OF SEVERAL RECALLS BY CHEVROLET FOR OTHER PROBLEMS BUT HAD NOT RECEIVED ANY NOTICE OF THIS PARTICULAR ISSUE AND WAS UNAWARE OF THE POTENTIAL DANGER. THE DEALER INDICATED THAT THE VIN NUMBER OF MY SUBURBAN WAS NOT ON THE LIST OF AFFECTED VEHICLES. I CONTACTED GENERAL MOTORS CUSTOMER CARE (CASE #71-523372221) AND THEY VERIFIED THAT MY VIN NUMBER WAS NOT PART OF THE POPULATION OF SUBURBAN COVERED BY THIS ACTION. THIS IS A DANGEROUS MATTER. IF MY WIFE HAD BEEN DRIVING OR IF I HAD BEEN TRYING TO AVOID SOMETHING IN THE ROAD AT HIGH SPEED, THERE WOULD HAVE BEEN AN ACCIDENT. I DO NOT KNOW IF I JUST HAPPENED TO RECEIVE AN ISOLATED DEFECTIVE PUMP OR IF THE POPULATION OF DEFECTIVE SUBURBAN IS LARGER THAN CHEVROLET CURRENTLY ACKNOWLEDGES. THE PUMP WAS REPLACED.

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FUEL SYSTEM, GASOLINE

5/22/2007 - KANSAS CITY, MO
WHILE MY CARWAS JUST SITTING AT A LIGHT AND THE MOMENT I TRIED TO PULL OFF THE CAR STALLED AS IF IT WAS NOT RECEIVING ANY GAS. IT PUTTED AND THEN IT STOP IN THE MIDDLE OF THE STREET. WHILE THE CAR BEHIND ME WAS CLEARLY NOT PAYING ANY ATTENTION I WAS REAR-ENDED. THE DEALERSHIP STATED IT WAS DUE TO MY FUEL PUMP. I JUST PURCHASED MY 2000 CHEVY SUBURBAN IN OCT. 2006. MY QUESTION TO IS HOW LONG DOES THE RECALL LAST?

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STRUCTURE: BODY: HATCHBACK/LIFTGATE: HINGE AND ATTACHMENTS

4/22/2007 - BATON ROUGE, LA
MY WIFE WAS DRIVING OUR 2000 SUBURBAN ON THE INTERSTATE WHEN SHE HEARD A LOUD SOUND WHICH SOUNDED LIKE SOMETHING HIT THE VEHICLE. UPON INVESTIGATION, WE SAW THAT THE TOP OF THE REAR WINDOW HAD AN INDENTING LIKE SOMETHING HAD HIT IT AND DAMAGED THE REAR GLASS. SO WE FILED A COMPLAINT WITH STATE FARM AND TOOK IT TO A BODY SHOP. THE BODY SHOP LOOKED AT IT AND SAID THAT THE DAMAGE WAS CAUSED BY THE RIGHT HINGE BREAKING WHICH HOLDS THE REAR GLASS TO THE BODY. THE HINGE JUST BROKE ON ITS OWN. AFTER FURTHER INVESTIGATION, I HAVE FOUND OTHER PEOPLE WHO HAVE HAD A SIMILAR EXPERIENCE. IT WILL COST ABOUT $1000 TO REPAIR THIS AS THERE IS NO FORMAL RECALL AT THIS POINT IN TIME.

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VISIBILITY: GLASS, SIDE/REAR

4/22/2007 - BATON ROUGE, LA
MY WIFE WAS DRIVING OUR 2000 SUBURBAN ON THE INTERSTATE WHEN SHE HEARD A LOUD SOUND WHICH SOUNDED LIKE SOMETHING HIT THE VEHICLE. UPON INVESTIGATION, WE SAW THAT THE TOP OF THE REAR WINDOW HAD AN INDENTING LIKE SOMETHING HAD HIT IT AND DAMAGED THE REAR GLASS. SO WE FILED A COMPLAINT WITH STATE FARM AND TOOK IT TO A BODY SHOP. THE BODY SHOP LOOKED AT IT AND SAID THAT THE DAMAGE WAS CAUSED BY THE RIGHT HINGE BREAKING WHICH HOLDS THE REAR GLASS TO THE BODY. THE HINGE JUST BROKE ON ITS OWN. AFTER FURTHER INVESTIGATION, I HAVE FOUND OTHER PEOPLE WHO HAVE HAD A SIMILAR EXPERIENCE. IT WILL COST ABOUT $1000 TO REPAIR THIS AS THERE IS NO FORMAL RECALL AT THIS POINT IN TIME.

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VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

9/18/2006 - RED LODGE, MT
IN JULY 2006 MY REAR PASSENGER WINDOW STARTED TO NOT WORK ALL THE TIME. THE WINDOW WOULD STICK PART WAY UP, OR DOWN. THE DOOR HINGES ALSO STARTED TO SQUEAK REALLY BAD. ON ONE DAY WHILE TRAVELING WITH 4 YOUNG CHILDREN IN THE BACK A CHILD HAD OPENED THE WINDOW ABOUT THREE INCHES, IT THEN STUCK. WHEN WE PARKED HE TRIED TO OPEN THE BACK DOOR, THE DOOR STUCK AT ABOUT SIX INCHES OPEN. AN ADULT PASSENGER PULLED THE DOOR OPEN. THE WINDOW EXPLODED IN ALL DIRECTIONS SPRAYING GLASS ON ALL THE CHILDREN AND THE ADULT. THE CHILD HAD DOZENS OF SMALL CUTS ON HIS LEGS AND ARMS. I HAD THE WINDOW REPAIRED , BUT THE MOTOR WORKED JUST FINE AT THE BODY SHOP. ON SEPTEMBER 10TH THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS MY 12 YEAR OLD SON WHO OPENED THE STICKY DOOR. (THE WINDOW WAS UP THIS TIME) THE WINDOW EXPLODED AGAIN. HE WAS CUT ALL OVER HIS ARMS AND THE FLYING GLASS TOOK PAINT OFF THE DOOR. I HAVE THE CAR AT THE BODY SHOP AGAIN AND THEY WILL TRY AND FIND THE PROBLEM. THE NEAREST CHEVROLET DEALER IS 45 MILES AWAY, WHEN I CONTACTED THEM THEY WERE UNAWARE OF ANY PROBLEMS WITH WINDOWS OR DOOR HINGES ON THE SUBURBAN. SINCE THE CAR HAS NOT BEEN IN A WRECK AND HAS HAD MEDIUM USAGE THIS PROBLEM IS VERY SCARY. THESE CARS ARE THOUGHT OF AS RELIABLE AND SAFE FAMILY CARS, BUILT "CHEVY TOUGH". DOORS AND WINDOWS SHOULD OUT LAST EVERYTHING ON THE CAR!!!. PLEASE DON'T LET ANY MORE CHILDREN GET HURT!!!

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STRUCTURE: BODY: DOOR: HINGE AND ATTACHMENTS

9/18/2006 - RED LODGE, MT
IN JULY 2006 MY REAR PASSENGER WINDOW STARTED TO NOT WORK ALL THE TIME. THE WINDOW WOULD STICK PART WAY UP, OR DOWN. THE DOOR HINGES ALSO STARTED TO SQUEAK REALLY BAD. ON ONE DAY WHILE TRAVELING WITH 4 YOUNG CHILDREN IN THE BACK A CHILD HAD OPENED THE WINDOW ABOUT THREE INCHES, IT THEN STUCK. WHEN WE PARKED HE TRIED TO OPEN THE BACK DOOR, THE DOOR STUCK AT ABOUT SIX INCHES OPEN. AN ADULT PASSENGER PULLED THE DOOR OPEN. THE WINDOW EXPLODED IN ALL DIRECTIONS SPRAYING GLASS ON ALL THE CHILDREN AND THE ADULT. THE CHILD HAD DOZENS OF SMALL CUTS ON HIS LEGS AND ARMS. I HAD THE WINDOW REPAIRED , BUT THE MOTOR WORKED JUST FINE AT THE BODY SHOP. ON SEPTEMBER 10TH THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS MY 12 YEAR OLD SON WHO OPENED THE STICKY DOOR. (THE WINDOW WAS UP THIS TIME) THE WINDOW EXPLODED AGAIN. HE WAS CUT ALL OVER HIS ARMS AND THE FLYING GLASS TOOK PAINT OFF THE DOOR. I HAVE THE CAR AT THE BODY SHOP AGAIN AND THEY WILL TRY AND FIND THE PROBLEM. THE NEAREST CHEVROLET DEALER IS 45 MILES AWAY, WHEN I CONTACTED THEM THEY WERE UNAWARE OF ANY PROBLEMS WITH WINDOWS OR DOOR HINGES ON THE SUBURBAN. SINCE THE CAR HAS NOT BEEN IN A WRECK AND HAS HAD MEDIUM USAGE THIS PROBLEM IS VERY SCARY. THESE CARS ARE THOUGHT OF AS RELIABLE AND SAFE FAMILY CARS, BUILT "CHEVY TOUGH". DOORS AND WINDOWS SHOULD OUT LAST EVERYTHING ON THE CAR!!!. PLEASE DON'T LET ANY MORE CHILDREN GET HURT!!!

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STRUCTURE: BODY: DOOR

9/18/2006 - RED LODGE, MT
IN JULY 2006 MY REAR PASSENGER WINDOW STARTED TO NOT WORK ALL THE TIME. THE WINDOW WOULD STICK PART WAY UP, OR DOWN. THE DOOR HINGES ALSO STARTED TO SQUEAK REALLY BAD. ON ONE DAY WHILE TRAVELING WITH 4 YOUNG CHILDREN IN THE BACK A CHILD HAD OPENED THE WINDOW ABOUT THREE INCHES, IT THEN STUCK. WHEN WE PARKED HE TRIED TO OPEN THE BACK DOOR, THE DOOR STUCK AT ABOUT SIX INCHES OPEN. AN ADULT PASSENGER PULLED THE DOOR OPEN. THE WINDOW EXPLODED IN ALL DIRECTIONS SPRAYING GLASS ON ALL THE CHILDREN AND THE ADULT. THE CHILD HAD DOZENS OF SMALL CUTS ON HIS LEGS AND ARMS. I HAD THE WINDOW REPAIRED , BUT THE MOTOR WORKED JUST FINE AT THE BODY SHOP. ON SEPTEMBER 10TH THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS MY 12 YEAR OLD SON WHO OPENED THE STICKY DOOR. (THE WINDOW WAS UP THIS TIME) THE WINDOW EXPLODED AGAIN. HE WAS CUT ALL OVER HIS ARMS AND THE FLYING GLASS TOOK PAINT OFF THE DOOR. I HAVE THE CAR AT THE BODY SHOP AGAIN AND THEY WILL TRY AND FIND THE PROBLEM. THE NEAREST CHEVROLET DEALER IS 45 MILES AWAY, WHEN I CONTACTED THEM THEY WERE UNAWARE OF ANY PROBLEMS WITH WINDOWS OR DOOR HINGES ON THE SUBURBAN. SINCE THE CAR HAS NOT BEEN IN A WRECK AND HAS HAD MEDIUM USAGE THIS PROBLEM IS VERY SCARY. THESE CARS ARE THOUGHT OF AS RELIABLE AND SAFE FAMILY CARS, BUILT "CHEVY TOUGH". DOORS AND WINDOWS SHOULD OUT LAST EVERYTHING ON THE CAR!!!. PLEASE DON'T LET ANY MORE CHILDREN GET HURT!!!

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VISIBILITY: GLASS, SIDE/REAR

9/18/2006 - RED LODGE, MT
IN JULY 2006 MY REAR PASSENGER WINDOW STARTED TO NOT WORK ALL THE TIME. THE WINDOW WOULD STICK PART WAY UP, OR DOWN. THE DOOR HINGES ALSO STARTED TO SQUEAK REALLY BAD. ON ONE DAY WHILE TRAVELING WITH 4 YOUNG CHILDREN IN THE BACK A CHILD HAD OPENED THE WINDOW ABOUT THREE INCHES, IT THEN STUCK. WHEN WE PARKED HE TRIED TO OPEN THE BACK DOOR, THE DOOR STUCK AT ABOUT SIX INCHES OPEN. AN ADULT PASSENGER PULLED THE DOOR OPEN. THE WINDOW EXPLODED IN ALL DIRECTIONS SPRAYING GLASS ON ALL THE CHILDREN AND THE ADULT. THE CHILD HAD DOZENS OF SMALL CUTS ON HIS LEGS AND ARMS. I HAD THE WINDOW REPAIRED , BUT THE MOTOR WORKED JUST FINE AT THE BODY SHOP. ON SEPTEMBER 10TH THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS MY 12 YEAR OLD SON WHO OPENED THE STICKY DOOR. (THE WINDOW WAS UP THIS TIME) THE WINDOW EXPLODED AGAIN. HE WAS CUT ALL OVER HIS ARMS AND THE FLYING GLASS TOOK PAINT OFF THE DOOR. I HAVE THE CAR AT THE BODY SHOP AGAIN AND THEY WILL TRY AND FIND THE PROBLEM. THE NEAREST CHEVROLET DEALER IS 45 MILES AWAY, WHEN I CONTACTED THEM THEY WERE UNAWARE OF ANY PROBLEMS WITH WINDOWS OR DOOR HINGES ON THE SUBURBAN. SINCE THE CAR HAS NOT BEEN IN A WRECK AND HAS HAD MEDIUM USAGE THIS PROBLEM IS VERY SCARY. THESE CARS ARE THOUGHT OF AS RELIABLE AND SAFE FAMILY CARS, BUILT "CHEVY TOUGH". DOORS AND WINDOWS SHOULD OUT LAST EVERYTHING ON THE CAR!!!. PLEASE DON'T LET ANY MORE CHILDREN GET HURT!!!

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