| Complaint | Description |
ELECTRICAL SYSTEM | 4/2/2013 - DETROIT, MI
THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE TAIL LIGHT WOULD NOT ILLUMINATE. SHE ALSO EXPERIENCED OTHER ELECTRICAL FAILURES ON THE PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE BULB WAS CHANGED BUT THE FAILURE RECURRED. THE MANUFACTURED WAS NOTIFIED BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 224,000.
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EXTERIOR LIGHTING: TAIL LIGHTS | 4/2/2013 - DETROIT, MI
THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE PASSENGER SIDE TAIL LIGHT WOULD NOT ILLUMINATE. SHE ALSO EXPERIENCED OTHER ELECTRICAL FAILURES ON THE PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE BULB WAS CHANGED BUT THE FAILURE RECURRED. THE MANUFACTURED WAS NOTIFIED BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 224,000.
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ELECTRICAL SYSTEM | 2/24/2013 - LANCASTER, OH
VERY HARD TO PUT KEY INTO OR REMOVE FROM IGNITION, HAVE NOT REMOVED KEY IN 8 YEARS.
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ELECTRICAL SYSTEM | 1/18/2013 - MACHESNEY PARK, IL
I WAS STARTING MY CAR, ON FIRST START DID NOT START WHEN RETRIED STARTING THERE WAS NOTHING TRIED AGAIN NOTHING OPENED HOOD AND SMOKE WAS COMING OUT FROM BATTERY COVER. REMOVED COVER AND BATTERY CABLES AND BATTERY WERE VERY HOT THE POSITIVE AND NEGATIVE CABLES STARTED MELTING. WHEN HAD COOLED ENOUGH TO TOUCH REMOVED POSITIVE CABLE AND WHEN TRIED REPLACING CABLE THERE WAS A LOT OF SPARKING, CALLED MY MECHANIC WHO PICKED THE CAR UP INSPECTED CABLES FOUND THEM TO BE DEFECTIVE CONTACTED FORD AND THE SAID THEY KNEW OF THIS PROBLEM BUT BECAUSE OF THE DATE AND MANUFACTURING PLACE OF THE CAR IT IS NOT COVERED UNDER THE RECALL FOR THIS PROBLEM.
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AIR BAGS | 12/13/2012 - OCALA, FL
WAITING AT A LIGHT, DRUNK DRIVER ESCAPING POLICE REAR ENDS FORD FOCUS. FORD FOCUS HITS FIRE TRUCK. AT NO TIME DID THE AIRBAGS DEPLOY.
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ELECTRICAL SYSTEM | 11/26/2012 - KNOXSVILLE, TN
THE CONTACT OWNS A 2000 FORD FOCUS. WHILE PARKED, THE CONTACT INSERTED THE KEY IN THE IGNITION BUT THE KEY COULD NOT BE TURNED. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING HOWEVER, THE MECHANIC ADVISED THAT THE VEHICLE WOULD HAVE TO BE TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 01/09/13
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ENGINE | 11/13/2012 - FORD CITY, PA
UPON STARTING MOTOR, NOISE AS ROCKS IN A BLENDER AND ENGINE WOULD NOT RUN. I HAVE LEARNED THIS A COMMON PROBLEM WITH THIS MOTOR. VALVE SEAT IS DEFECTIVE AND VALVE FALLS INTO PISTON, RUINING ENGINE. FORD KNOWS OF THIS DEFECT, BUT IGNORES IT.
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SUSPENSION | 11/2/2012 - ORLANDO, FL
GOT MY DAUGHTER HER FIRST USED CAR FROM A DEALER, WHICH I SHOULD HAD GONE WITH HER TO CHECK IT OUT FIRST SINCE AN 18 YEAR OLD WOULD MOST LIKELY NOT KNOW ANYTHING MUCH OF A CAR BESIDES DRIVING IT. YOU WOULD THINK BUYING FROM A USED DEALER IS SAFER THAN BUYING OUT IN THE STREET. SO WHEN WE TOOK IT OUT OF THE LOT NOTICED ENGINE TREMBLE AND SUSPENSION NOISE, (TOO BAD NO LEMON LAW ON USED DEALER SELLING THIS TYPE OF CARS). AFTER DIAGNOSE THE ENGINE PRODUCED A CATALYTIC CONVERT MALFUNCTION CODE. ALSO AFTER INSPECTION THE FOCUS NEEDS ALL FOUR SUSPENSION STRUTS. A MONTH LATER THAT OTHER SUSPENSION NOISE RESULTING ALMOST IN A ACCIDENT FROM A BACK WHEEL SHAKING WHICH CAME FROM A BACK WHEEL BEARING WHICH HUB NUT WAS JUST ABOUT OFF, WHICH WOULD HAD CAUSED THE WHEEL TO COME OFF. I DID A SEARCH AND THIS ARE ALL COMMON PROBLEMS WITH THE FOCUS AND I BELIEVE THERE WAS A RECALL FOR A BACK WHEEL ISSUE. THE BAD NEWS IS THAT AFTER A WHILE OF THE RECALL BEING ISSUED IT IS VOIDED OR ONLY SPECIFIC VIN NUMBERS ARE CONSIDERED EFFECTED ????. THE LATEST ENCOUNTER IS THE STEERING COLUMN LOCKING AND THE KEY NOT BEING ABLE TO UNLOCK IT. THE WORST PART IS THAT THE IGNITION CYLINDER WOULD HAVE TO BE DRILLED OUT TO BE REPLACED (VERY INTERESTING SINCE IS THE FIRST TIME I SEEN THAT). I'M NOTICING FROM MY EXPERIENCE WITH FORD VEHICLES THAT ALTHOUGH IN MY OPINION THERE ENGINE AND TRANSMISSION ARE A BIT BETTER THAN MOST VEHICLE, IS THE LITTLE PARTS THAT ONE HAVE ISSUES WITH THAT ENDS UP COSTING THE MOST, JUST SAYING. SO WHY IS IT THAT WITH MANY COMPLAINTS AND KNOWN ISSUES FROM PREVIEWS MODEL YEARS FORD HAS NOT ATTEMPT TO RESOLVE THE ISSUES. I BET THERE WOULD BE MANY OTHER PEOPLE OUT THERE COMPLAINING IF ONLY THEY NEW THEY CAN COMPLAINT, THE QUESTION IS, IS ANYONE GOING TO DO SOMETHING ABOUT IT!!!
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ENGINE | 11/2/2012 - ORLANDO, FL
GOT MY DAUGHTER HER FIRST USED CAR FROM A DEALER, WHICH I SHOULD HAD GONE WITH HER TO CHECK IT OUT FIRST SINCE AN 18 YEAR OLD WOULD MOST LIKELY NOT KNOW ANYTHING MUCH OF A CAR BESIDES DRIVING IT. YOU WOULD THINK BUYING FROM A USED DEALER IS SAFER THAN BUYING OUT IN THE STREET. SO WHEN WE TOOK IT OUT OF THE LOT NOTICED ENGINE TREMBLE AND SUSPENSION NOISE, (TOO BAD NO LEMON LAW ON USED DEALER SELLING THIS TYPE OF CARS). AFTER DIAGNOSE THE ENGINE PRODUCED A CATALYTIC CONVERT MALFUNCTION CODE. ALSO AFTER INSPECTION THE FOCUS NEEDS ALL FOUR SUSPENSION STRUTS. A MONTH LATER THAT OTHER SUSPENSION NOISE RESULTING ALMOST IN A ACCIDENT FROM A BACK WHEEL SHAKING WHICH CAME FROM A BACK WHEEL BEARING WHICH HUB NUT WAS JUST ABOUT OFF, WHICH WOULD HAD CAUSED THE WHEEL TO COME OFF. I DID A SEARCH AND THIS ARE ALL COMMON PROBLEMS WITH THE FOCUS AND I BELIEVE THERE WAS A RECALL FOR A BACK WHEEL ISSUE. THE BAD NEWS IS THAT AFTER A WHILE OF THE RECALL BEING ISSUED IT IS VOIDED OR ONLY SPECIFIC VIN NUMBERS ARE CONSIDERED EFFECTED ????. THE LATEST ENCOUNTER IS THE STEERING COLUMN LOCKING AND THE KEY NOT BEING ABLE TO UNLOCK IT. THE WORST PART IS THAT THE IGNITION CYLINDER WOULD HAVE TO BE DRILLED OUT TO BE REPLACED (VERY INTERESTING SINCE IS THE FIRST TIME I SEEN THAT). I'M NOTICING FROM MY EXPERIENCE WITH FORD VEHICLES THAT ALTHOUGH IN MY OPINION THERE ENGINE AND TRANSMISSION ARE A BIT BETTER THAN MOST VEHICLE, IS THE LITTLE PARTS THAT ONE HAVE ISSUES WITH THAT ENDS UP COSTING THE MOST, JUST SAYING. SO WHY IS IT THAT WITH MANY COMPLAINTS AND KNOWN ISSUES FROM PREVIEWS MODEL YEARS FORD HAS NOT ATTEMPT TO RESOLVE THE ISSUES. I BET THERE WOULD BE MANY OTHER PEOPLE OUT THERE COMPLAINING IF ONLY THEY NEW THEY CAN COMPLAINT, THE QUESTION IS, IS ANYONE GOING TO DO SOMETHING ABOUT IT!!!
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STRUCTURE: BODY | 11/2/2012 - ORLANDO, FL
GOT MY DAUGHTER HER FIRST USED CAR FROM A DEALER, WHICH I SHOULD HAD GONE WITH HER TO CHECK IT OUT FIRST SINCE AN 18 YEAR OLD WOULD MOST LIKELY NOT KNOW ANYTHING MUCH OF A CAR BESIDES DRIVING IT. YOU WOULD THINK BUYING FROM A USED DEALER IS SAFER THAN BUYING OUT IN THE STREET. SO WHEN WE TOOK IT OUT OF THE LOT NOTICED ENGINE TREMBLE AND SUSPENSION NOISE, (TOO BAD NO LEMON LAW ON USED DEALER SELLING THIS TYPE OF CARS). AFTER DIAGNOSE THE ENGINE PRODUCED A CATALYTIC CONVERT MALFUNCTION CODE. ALSO AFTER INSPECTION THE FOCUS NEEDS ALL FOUR SUSPENSION STRUTS. A MONTH LATER THAT OTHER SUSPENSION NOISE RESULTING ALMOST IN A ACCIDENT FROM A BACK WHEEL SHAKING WHICH CAME FROM A BACK WHEEL BEARING WHICH HUB NUT WAS JUST ABOUT OFF, WHICH WOULD HAD CAUSED THE WHEEL TO COME OFF. I DID A SEARCH AND THIS ARE ALL COMMON PROBLEMS WITH THE FOCUS AND I BELIEVE THERE WAS A RECALL FOR A BACK WHEEL ISSUE. THE BAD NEWS IS THAT AFTER A WHILE OF THE RECALL BEING ISSUED IT IS VOIDED OR ONLY SPECIFIC VIN NUMBERS ARE CONSIDERED EFFECTED ????. THE LATEST ENCOUNTER IS THE STEERING COLUMN LOCKING AND THE KEY NOT BEING ABLE TO UNLOCK IT. THE WORST PART IS THAT THE IGNITION CYLINDER WOULD HAVE TO BE DRILLED OUT TO BE REPLACED (VERY INTERESTING SINCE IS THE FIRST TIME I SEEN THAT). I'M NOTICING FROM MY EXPERIENCE WITH FORD VEHICLES THAT ALTHOUGH IN MY OPINION THERE ENGINE AND TRANSMISSION ARE A BIT BETTER THAN MOST VEHICLE, IS THE LITTLE PARTS THAT ONE HAVE ISSUES WITH THAT ENDS UP COSTING THE MOST, JUST SAYING. SO WHY IS IT THAT WITH MANY COMPLAINTS AND KNOWN ISSUES FROM PREVIEWS MODEL YEARS FORD HAS NOT ATTEMPT TO RESOLVE THE ISSUES. I BET THERE WOULD BE MANY OTHER PEOPLE OUT THERE COMPLAINING IF ONLY THEY NEW THEY CAN COMPLAINT, THE QUESTION IS, IS ANYONE GOING TO DO SOMETHING ABOUT IT!!!
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