| Complaint | Description |
SERVICE BRAKES, HYDRAULIC | 8/14/2007 - WOODWARD, OK
I WAS FINDING ANTIFREEZE IN MY OIL. TOOK TO THE SHOP AND HAD TO HAVE THE INTAKE GASKET AND THE MANIFOLD GASKET REPLACED. ALSO HAD TO HAVE A NEW THERMOSTAT AND PVC VALVE. IT COST ALMOST $900.00. THIS IS NOT THE ONLY PROBLEMS HAVE HAD TO HAVE THE FRONT WHEEL BEARINGS REPLACED 2 TIMES AND BRAKE SHOES 2 TIMES. ALSO HAD TO HAVE THE HEATER FIXED. NOW THE AC DOES NOT WORK. HAD TO HAVE THE WINDOW CONTROL UNIT REPLACED ON THE DRIVER SIDE. HAD TO HAVE COMPUTER COMPONENTS REPLACED BECAUSE THE BATTERY WENT BAD WITH NO NOTICE. AND NOW THE WINDSHIELD WIPERS DO NOT WORK. TO FIX THIS PROBLEM IS GOING TO COST ME $200 THAT IS JUST FOR THE WHOLE MOTOR AND CONNECTING RODS. BECAUSE IT IS A FACTORY ONLY PART. ALL TOGETHER I HAVE PAID ALMOST $2,000.00. THE AC IS THE CONDENSER WHICH IS ANOTHER $300.00. I HAVE HAD AND LOVED GM VEHICLES FOR AWHILE. BUT THIS KIND OF THING HAS NEVER BEEN A PROBLEM.....SOMETHING HAS GOT TO BE DONE.
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SUSPENSION: FRONT: WHEEL BEARING | 8/14/2007 - WOODWARD, OK
I WAS FINDING ANTIFREEZE IN MY OIL. TOOK TO THE SHOP AND HAD TO HAVE THE INTAKE GASKET AND THE MANIFOLD GASKET REPLACED. ALSO HAD TO HAVE A NEW THERMOSTAT AND PVC VALVE. IT COST ALMOST $900.00. THIS IS NOT THE ONLY PROBLEMS HAVE HAD TO HAVE THE FRONT WHEEL BEARINGS REPLACED 2 TIMES AND BRAKE SHOES 2 TIMES. ALSO HAD TO HAVE THE HEATER FIXED. NOW THE AC DOES NOT WORK. HAD TO HAVE THE WINDOW CONTROL UNIT REPLACED ON THE DRIVER SIDE. HAD TO HAVE COMPUTER COMPONENTS REPLACED BECAUSE THE BATTERY WENT BAD WITH NO NOTICE. AND NOW THE WINDSHIELD WIPERS DO NOT WORK. TO FIX THIS PROBLEM IS GOING TO COST ME $200 THAT IS JUST FOR THE WHOLE MOTOR AND CONNECTING RODS. BECAUSE IT IS A FACTORY ONLY PART. ALL TOGETHER I HAVE PAID ALMOST $2,000.00. THE AC IS THE CONDENSER WHICH IS ANOTHER $300.00. I HAVE HAD AND LOVED GM VEHICLES FOR AWHILE. BUT THIS KIND OF THING HAS NEVER BEEN A PROBLEM.....SOMETHING HAS GOT TO BE DONE.
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ENGINE AND ENGINE COOLING: EXHAUST SYSTEM: MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 8/14/2007 - WOODWARD, OK
I WAS FINDING ANTIFREEZE IN MY OIL. TOOK TO THE SHOP AND HAD TO HAVE THE INTAKE GASKET AND THE MANIFOLD GASKET REPLACED. ALSO HAD TO HAVE A NEW THERMOSTAT AND PVC VALVE. IT COST ALMOST $900.00. THIS IS NOT THE ONLY PROBLEMS HAVE HAD TO HAVE THE FRONT WHEEL BEARINGS REPLACED 2 TIMES AND BRAKE SHOES 2 TIMES. ALSO HAD TO HAVE THE HEATER FIXED. NOW THE AC DOES NOT WORK. HAD TO HAVE THE WINDOW CONTROL UNIT REPLACED ON THE DRIVER SIDE. HAD TO HAVE COMPUTER COMPONENTS REPLACED BECAUSE THE BATTERY WENT BAD WITH NO NOTICE. AND NOW THE WINDSHIELD WIPERS DO NOT WORK. TO FIX THIS PROBLEM IS GOING TO COST ME $200 THAT IS JUST FOR THE WHOLE MOTOR AND CONNECTING RODS. BECAUSE IT IS A FACTORY ONLY PART. ALL TOGETHER I HAVE PAID ALMOST $2,000.00. THE AC IS THE CONDENSER WHICH IS ANOTHER $300.00. I HAVE HAD AND LOVED GM VEHICLES FOR AWHILE. BUT THIS KIND OF THING HAS NEVER BEEN A PROBLEM.....SOMETHING HAS GOT TO BE DONE.
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EQUIPMENT: AIR CONDITIONER | 8/7/2007 - OAK PARK , MI
TL CONTACT OWNS A 2001 PONTIAC AZTEC. SHE STATED THAT THE CONDENSER WOULD NOT BLOW COLD AIR WHEN ENGAGED. THE DEALER STATED THAT THERE WAS A HOLE IN THE CONDENSER. THE CONDENSER HAS BEEN REPLACED ON FOUR OCCASIONS. THE MANUFACTURER OFFERED HER A VOUCHER FOR A NEW VEHICLE. AS OF AUGUST 7, 2007, THE FAILURE HAS NOT BEEN RECTIFIED. THE FAILURE MILEAGE WAS 13,745 AND THE CURRENT MILEAGE WAS 92,000. THE CONSUMER WAS TOLD THAT BRACKETS WERE PUNCHING HOLES IN THE CONDENSER. AFTER THE LAST CONDENSER REPLACEMENT, THE CONSUMER SMELLED SOMETHING BURNING AND NOTICED ANTI-FREEZE LEAKING ONLY WHEN THE AIR CONDITIONER WAS ON. THE CONSUMER RETURNED TO THE DEALERSHIP AND WAS INFORMED THAT A NEW RADIATOR WAS NEEDED AND THERE WAS A PROBLEM WITH THE INTAKE. THE CONSUMER WAS THEN TOLD THE INTAKE WAS OK, BUT A RADIATOR WAS STILL NEEDED. UPDATED 09/11/07. THE BLOWER MOTOR WAS ALSO REPLACED. UPDATED 09/11/07.
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ENGINE AND ENGINE COOLING: COOLING SYSTEM: RADIATOR ASSEMBLY | 8/7/2007 - OAK PARK , MI
TL CONTACT OWNS A 2001 PONTIAC AZTEC. SHE STATED THAT THE CONDENSER WOULD NOT BLOW COLD AIR WHEN ENGAGED. THE DEALER STATED THAT THERE WAS A HOLE IN THE CONDENSER. THE CONDENSER HAS BEEN REPLACED ON FOUR OCCASIONS. THE MANUFACTURER OFFERED HER A VOUCHER FOR A NEW VEHICLE. AS OF AUGUST 7, 2007, THE FAILURE HAS NOT BEEN RECTIFIED. THE FAILURE MILEAGE WAS 13,745 AND THE CURRENT MILEAGE WAS 92,000. THE CONSUMER WAS TOLD THAT BRACKETS WERE PUNCHING HOLES IN THE CONDENSER. AFTER THE LAST CONDENSER REPLACEMENT, THE CONSUMER SMELLED SOMETHING BURNING AND NOTICED ANTI-FREEZE LEAKING ONLY WHEN THE AIR CONDITIONER WAS ON. THE CONSUMER RETURNED TO THE DEALERSHIP AND WAS INFORMED THAT A NEW RADIATOR WAS NEEDED AND THERE WAS A PROBLEM WITH THE INTAKE. THE CONSUMER WAS THEN TOLD THE INTAKE WAS OK, BUT A RADIATOR WAS STILL NEEDED. UPDATED 09/11/07. THE BLOWER MOTOR WAS ALSO REPLACED. UPDATED 09/11/07.
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VISIBILITY: DEFROSTER/DEFOGGER SYSTEM: WINDSHIELD: BLOWER | 8/7/2007 - OAK PARK , MI
TL CONTACT OWNS A 2001 PONTIAC AZTEC. SHE STATED THAT THE CONDENSER WOULD NOT BLOW COLD AIR WHEN ENGAGED. THE DEALER STATED THAT THERE WAS A HOLE IN THE CONDENSER. THE CONDENSER HAS BEEN REPLACED ON FOUR OCCASIONS. THE MANUFACTURER OFFERED HER A VOUCHER FOR A NEW VEHICLE. AS OF AUGUST 7, 2007, THE FAILURE HAS NOT BEEN RECTIFIED. THE FAILURE MILEAGE WAS 13,745 AND THE CURRENT MILEAGE WAS 92,000. THE CONSUMER WAS TOLD THAT BRACKETS WERE PUNCHING HOLES IN THE CONDENSER. AFTER THE LAST CONDENSER REPLACEMENT, THE CONSUMER SMELLED SOMETHING BURNING AND NOTICED ANTI-FREEZE LEAKING ONLY WHEN THE AIR CONDITIONER WAS ON. THE CONSUMER RETURNED TO THE DEALERSHIP AND WAS INFORMED THAT A NEW RADIATOR WAS NEEDED AND THERE WAS A PROBLEM WITH THE INTAKE. THE CONSUMER WAS THEN TOLD THE INTAKE WAS OK, BUT A RADIATOR WAS STILL NEEDED. UPDATED 09/11/07. THE BLOWER MOTOR WAS ALSO REPLACED. UPDATED 09/11/07.
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VEHICLE SPEED CONTROL | 7/24/2007 - LORAIN, OH
TL CONTACT OWNS A 2001 PONTIAC AZTEC. WHILE DRIVING 25 MPH OR GREATER, THE VEHICLE WOULD ACCELERATE APPROXIMATELY 10-15 MPH. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED BEFORE ACCELERATION. THE DEALER STATED THAT THE VEHICLE NEEDED A MAP SENSOR. THE MAP SENSOR WAS REPLACED AND THE AIR VENTS WERE DISCONNECTED, HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CURRENT AND FAILURE MILEAGES WERE 84,000.
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FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY | 7/24/2007 - TUCSON, AZ
THE GAS FILLER INLET PIPE CONNECTS TO THE SIDE OF MY PONTIAC AZTEK FUEL TANK. THE TANK IS PLASTIC AND THE FLANGE ON THE SIDE OF THE TANK IS MOLDED TO THE TANK. I HAVE A CRACK ON THE UNDERSIDE AREA OF THE FLANGE. ALL BUT ABOUT 3 GALLONS OF GAS LEAKED OUT IN MY DRIVEWAY. I ASKED THE SERVICE MANAGER AT THE LOCAL PONTIAC DEALER IF THERE WAS A RECALL ON THIS, HE SAID NO, BUT THIS WAS A COMMON PROBLEM. I WAS QUOTED $1000.00 TO REPLACE THE TANK.
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FUEL SYSTEM, GASOLINE: STORAGE | 7/17/2007 - NORTH LAS VEGAS , NV
TL CONTACT OWNS A 2001 PONTIAC AZTEC. THE CONTACT NOTICED FUEL LEAKING FROM THE REAR OF THE VEHICLE AFTER SHE FILLED THE FUEL TANK. THE DEALER FOUND NO VISIBLE HOLE IN THE TANK, BUT THEY REPLACED THE TANK. APPROXIMATELY THREE WEEKS LATER, THE FAILURE RECURRED AND THE DEALER REPLACED THE FUEL TANK FOR THE SECOND TIME. ONE WEEK LATER, THE FAILURE RECURRED FOR THE THIRD TIME. THE DEALER STATED THAT HER VIN WAS INCLUDED IN RECALL # 07E021000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES), HOWEVER, THE MANUFACTURER OF THE PART STATED THAT HER VEHICLE WAS EXCLUDED. THE ENGINE SIZE AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE IS 69,000 AND FAILURE MILEAGE WAS 60,000.
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ENGINE AND ENGINE COOLING | 7/16/2007 - JACKSON, NJ
TL CONTACT OWNS A 2001 PONTIAC AZTEK. THE CONTACT STATED THAT THE AIR CONDITIONER WAS NOT WORKING. THE VEHICLE ALSO BEGAN EMITTING SMOKE, BUT THE FAILURE WAS REPAIRED. THE DEALER DIAGNOSED THE CAUSE OF FAILURE AS ELECTRICAL. THE PURCHASE DATE AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE IS 72,000. UPDATED 08/14/07.
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