| Complaint | Description |
FUEL/PROPULSION SYSTEM | 7/8/2019 - MANTUA, NJ
WHILE DRIVING I STARTED TO SMELL FUEL IN THE PASSENGER COMPARTMENT. UPON INSPECTION OF THE FUEL PUMP, I DISCOVERED THAT THE PLASTIC ON TOP OF THE FUEL PUMP HAD CRACKED FILLING UP THE TOP OF THE FUEL TANK COVER WITH RAW FUEL. SOME OF THE FUEL HAD MADE ITS WAY INTO THE PASSENGER COMPARTMENT WHILE THE REST LEAKED UNDER THE CAR ON TO THE GROUND. MY FEAR IS IF THIS GOES UNDETECTED, THE LEAKING FUEL COULD MAKE CONTACT WITH EXHAUST COMPONENTS AND CAUSE A FIRE. WHILE THE FUEL WAS LEAKING, THERE WERE NO DRIVABILITY ISSUES OTHER THAN THE SMELL OF FUEL.
View Details |
STEERING | 6/23/2015 - SACREMENTO, CA
THE CONTACT OWNS A 2002 ACURA RSX. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. AFTER TURNING THE ENGINE OFF AND RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
View Details |
ENGINE | 11/21/2013 - LYNNWOOD, WA
WHILE DRIVING APPROX 60 MPH FREEWAY, MY CAR SUDDENLY AND WITHOUT WARNING STARTED RUNNING VERY ROUGH AND NOISILY AND SHUDDERED, A VERY FRIGHTENING EXPERIENCE. MY VEHICLE HAS BEEN PERFECTLY MAINTAINED SINCE PURCHASE AND HAD ONLY A FEW WEEKS EARLIER UNDERGONE A 75,000 MILE TUNE-UP. MY MECHANIC DIAGNOSED AND CONFIRMED THE PROBLEM IS A DAMAGED/LOOSENED TIMING CHAIN DUE TO A DEFECTIVE AUTO TENSIONER. THIS IS MY ONLY MEANS OF TRANSPORTATION. NHTSA RECORDS DISCLOSES SERVICE BULLETIN #090105 CLEARLY IDENTIFYING A "DEFECTIVE AUTO TENSIONER". THESE REPAIRS WILL COST NEARLY $2,000! WHY IS THIS NOT A RECALL INSTEAD OF A SIMPLE SERVICE BULLETIN WHEN YOUR RECORDS INDICATE NUMEROUS CARS ARE AFFECTED? THIS IS A SAFETY ISSUE IN ADDITION TO BEING A FACTORY DEFECT AS THE TENSIONER CAN SEIZE THE ENGINE UPON FAILURE AND CAUSE THE CAR TO LOSE CONTROL, ENDANGERING NOT ONLY MYSELF AND MY PASSENGERS BUT OTHER DRIVERS WHO MAY BE AROUND ME. ACURA OF LYNNWOOD SERVICE MANAGER [XXX] HAS BEEN HOSTILE AND UNCOOPERATIVE AND REFUSED TO MEET WITH ME AFTER I SCHEDULED AN APPOINTMENT WITH HIM, AND WILL NOT AUTHORIZE THE REPAIRS AND THE MANUFACTURER HAS NOT AUTHORIZED REPAIRS. I WAS VICTIMIZED ONCE BEFORE BY LYNNWOOD ACURA WHEN THE CAR ENGINE ON MY FIRST RSX BLEW UP (AT 5000 MILES!) DUE TO ERROR OF MECHANICS (DOUBLE-GASKETED OIL FILTER) AND NOW THE REPLACEMENT VEHICLE IS DEFECTIVE. I'VE BEEN TRYING TO GET THIS RESOLVED SINCE SEPTEMBER 2013. PLEASE HELP!
View Details |
ENGINE AND ENGINE COOLING | 9/12/2012 - WASHINGTON, DC
2002 ACURA RSX. CONSUMER STATES PROBLEM WITH VALVE ASSEMBLY THE CONSUMER STATED THE VEHICLE WAS DIAGNOSED WITH A DRC CODE OF 91077. THE DEALER FOLLOWED THE REPAIR STEP IN ORDER TO CORRECT THE PROBLEM. THEY INSTALLED 17120-PPA-A01 VALVE ASSEMBLY. HOWEVER, WHEN SHE WENT TO PICK THE VEHICLE UP, THE LIGHT CAME BACK ON AND THE DEALER ORDERED ANOTHER VALVE ASSEMBLY. THE CONSUMER WAS INFORMED THAT THE LIGHT MAY STILL COME ON AND THEY WOULD HAVE TO FOLLOW CERTAIN DIAGNOSTIC STEPS IN ORDER TO GET THE ENGINE LIGHT TO GO OUT.
View Details |
POWER TRAIN | 3/9/2012 - ROCKFORD, IL
THE CONTACT OWNS A 2002 ACURA RSX TYPE S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-60 MPH, THE THIRD GEAR SHIFTED OUT OF GEAR. IN ADDITION, THERE WAS A VERY LOUD GRINDING NOISE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
View Details |
POWER TRAIN | 9/20/2011 - GOWEN, MI
2002 FORD EXPLORER XLT 4.0 LITER JERKS WHEN ENGAGING INTO REVERSE. VEHICLE JERKS HARD ENOUGH THAT THE BRAKES ARE NOT ENOUGH TO STOP IT FROM MOVING. NO OTHER GEAR IS LIKE THIS. UPON FURTHER STUDY FROM ONLINE JOURNALS AND DISCUSSIONS PAGES AS WELL AS SPEAKING WITH TRANSMISSION TECHNICIAN, THIS IS A VERY COMMON PROBLEM IN THESE.
View Details |
AIR BAGS | 5/24/2010 - BALLSTON SPA, NY
TL CONTACT OWNS A 2002 ACURA RSX. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE SRS SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE FRONT DRIVER SIDE SEAT BELT WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE SEAT BELT WAS REPLACED. THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THE SEAT BELT WOULD NOT FUNCTION IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED FOR THE SRS SERVICE LIGHT FAILURE. THE FAILURE MILEAGE WAS 91,136 AND THE CURRENT MILEAGE WAS 92,862.
View Details |
SEAT BELTS | 5/24/2010 - BALLSTON SPA, NY
TL CONTACT OWNS A 2002 ACURA RSX. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE SRS SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE FRONT DRIVER SIDE SEAT BELT WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE SEAT BELT WAS REPLACED. THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THE SEAT BELT WOULD NOT FUNCTION IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED FOR THE SRS SERVICE LIGHT FAILURE. THE FAILURE MILEAGE WAS 91,136 AND THE CURRENT MILEAGE WAS 92,862.
View Details |
POWER TRAIN: MANUAL TRANSMISSION | 2/25/2009 - ROCKLEDGE, FL
TL CONTACT OWNS A 2002 ACURA RSX. WHEN SWITCHING FROM SECOND TO THIRD GEAR, THE SHIFTER WOULD POP OUT OF GEAR AND MAKE A GRINDING NOISE. THE MANUFACTURER COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,500.
View Details |
POWER TRAIN: MANUAL TRANSMISSION | 1/6/2009 - SAN DIEGO, CA
I'VE HAD TRANSMISSION PROBLEMS EVER SINCE I PURCHASED THE NEW RSX IN 02... THIS PROBLEM HAS BEEN WIDELY REPORTED ON THE INTERNET... HOWEVER ACURA HAS FAILED TO ADDRESS THIS ISSUE... THE PROBLEM ONLY GOT WORSE OVER TIME AND FINALLY THE ENGINE BLEW OUT COMPLETELY AND STARTING SMOKING WHILE DRIVING ON THE FREEWAY... WAS VERY FORTUNATE THAT NO CRASH OCCURRED BUT INJURIES/FATALITIES COULD HAVE EASILY RESULTED. ACURA HAS FAILED TO OWN-UP TO THIS ENGINE/TRANSMISSION FAILURE ISSUE, EVEN IN CASES WHERE THE WARRANTY IS STILL VALID... I FEEL VERY MUCH MISLEAD AS I HAVE COMPLAINED TO MY DEALER SINCE PURCHASE AND THEY ALWAYS REFUSED TO ACKNOWLEDGE THAT THERE IS A PROBLEM... I THINK THE FACT THAT ACURA HAS STOPPED MAKING THE RSX IS AN INDICATION OF THE SEVERITY OF THESE "HIDDEN" ISSUES.
View Details |