Auto Recalls for Consumers

FORD EXPLORER - 2002 FORD EXPLORER Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 3246 complaints filed for the 2002 FORD EXPLORER

Below is a list of complaints & problems filed against the 2002 FORD EXPLORER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2002 FORD EXPLORER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (156) Equipment Adaptive (1) Other (3) Service Brakes Air (8) Tires (36)
Communications (2) Exterior Lighting (16) Parking Brake (17) Service Brakes Electric (3) Unknown Or Other (39)
Electrical System (140) Fuel Propulsion System (16) Power Train (1578) Service Brakes Hydraulic (94) Vehicle Speed Control (154)
Electronic Stability Control (3) Fuel System Gasoline (44) Seat Belts (35) Steering (155) Visibility (131)
Engine (43) Fuel System Other (12) Seats (29) Structure (481) Visibility Wiper (9)
Engine And Engine Cooling (165) Interior Lighting (7) Service Brakes (13) Suspension (459) Wheels (77)
Equipment (27) Latches Locks Linkages (48)

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ComplaintDescription

UNKNOWN OR OTHER

1/2/2018 - WILLIAMSBURG, VA
AFTER JUMPING THE VEHICLE DUE TO DEAD BATTERY GEAR SHIFTER SNAPPED WHEN SHIFTING CAR INTO DRIVE. VEHICLE STUCK IN REVERSE ALSO NEED A NEW TRANSMISSION. FORM CARS ARE WORTHLESS! DON+T BUY A FORD!!

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POWER TRAIN

11/15/2017 - EDINA, MN
THE SHIFT LEVER LITERALLY SNAPPED OFF AT THE STEERING COLUMN WHILE PUTTING THE CAR INTO DRIVE. CAR COULDN'T BE SHIFTED INTO PARK, STILL RUNNING. KEYS COULDN'T EVEN BE REMOVED TO TURN THE CAR OFF. VERY DANGEROUS. SEEMS LIKE A FAIRLY COMMON PROBLEM AMONG 2002 FORD EXPLORER OWNERS. MANY COMPLAINTS FILED HERE: HTTPS://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/ACCESSORIES-INTERIOR/GEAR_SHIFT_LEVER_FELL_OFF-2.SHTML

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STEERING

11/15/2017 - EDINA, MN
THE SHIFT LEVER LITERALLY SNAPPED OFF AT THE STEERING COLUMN WHILE PUTTING THE CAR INTO DRIVE. CAR COULDN'T BE SHIFTED INTO PARK, STILL RUNNING. KEYS COULDN'T EVEN BE REMOVED TO TURN THE CAR OFF. VERY DANGEROUS. SEEMS LIKE A FAIRLY COMMON PROBLEM AMONG 2002 FORD EXPLORER OWNERS. MANY COMPLAINTS FILED HERE: HTTPS://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/ACCESSORIES-INTERIOR/GEAR_SHIFT_LEVER_FELL_OFF-2.SHTML

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VISIBILITY: SUN ROOF ASSEMBLY

10/27/2017 - JAMES TOWN, CA
THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE AND NOTICED THAT THE SUN ROOF WAS DETACHED. THE VEHICLE WAS TAKEN TO AN UNKNOWN INDEPENDENT MECHANIC WHO STATED THAT THE MANUFACTURER DISCONTINUED THE PART. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE SUN ROOFS WERE DISCONTINUED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

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ENGINE

9/12/2017 - FORT WASHINGTON, MD
THE TIMING BELTS BROKE AND DAMAGE THE ENGINE. TRUCK HAS LESS THAN 100,000 MILES.

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POWER TRAIN

8/30/2017 - REDWOOD CITY, CA
TRANSMISSION FAILED ON A MAJOR HIGHWAY

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POWER TRAIN

8/21/2017 - CYPRESS INN, TN
TRANSMISSIONS GOING OUT IT STARTED ALL OF A SUDDEN WITH A VIBRATION IN TRANSMISSION AFTER DRIVING IT FOR A AWHILE IN THE HIGHER GEARS THE OD LIGHT CAME ON AN FLASHED FOR AWHILE CAN U HELP ME

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AIR BAGS

7/17/2017 - GALENA, KS
THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE CRASHED INTO A MEDIAN, SPUN AROUND, AND LANDED IN A RAVINE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GARNERS TOWING IN MIAMI, OK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

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WHEELS

7/6/2017 - GAUTIER, MS
THE REAR STABILIZER LINKS JUST BROKE OUT OF NOWHERE NOT EVEN TO LATEST LATER THE FRONT STABILIZER LINKS JUST BROKE OUT OF NOWHERE AND I HAVE NO STEERING A WHOLE LOT OF LOOSE CONTROL

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POWER TRAIN

7/6/2017 - GAUTIER, MS
THE REAR STABILIZER LINKS JUST BROKE OUT OF NOWHERE NOT EVEN TO LATEST LATER THE FRONT STABILIZER LINKS JUST BROKE OUT OF NOWHERE AND I HAVE NO STEERING A WHOLE LOT OF LOOSE CONTROL

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