Auto Recalls for Consumers

FORD EXPLORER - 2002 FORD EXPLORER Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 3230 complaints filed for the 2002 FORD EXPLORER

Below is a list of complaints & problems filed against the 2002 FORD EXPLORER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2002 FORD EXPLORER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (154) Equipment Adaptive (1) Other (3) Service Brakes Air (8) Tires (36)
Communications (2) Exterior Lighting (16) Parking Brake (17) Service Brakes Electric (3) Unknown Or Other (38)
Electrical System (139) Fuel Propulsion System (15) Power Train (1571) Service Brakes Hydraulic (94) Vehicle Speed Control (152)
Electronic Stability Control (3) Fuel System Gasoline (44) Seat Belts (35) Steering (154) Visibility (130)
Engine (40) Fuel System Other (12) Seats (29) Structure (481) Visibility Wiper (9)
Engine And Engine Cooling (165) Interior Lighting (7) Service Brakes (13) Suspension (458) Wheels (76)
Equipment (27) Latches Locks Linkages (48)

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ComplaintDescription

SEATS

3/21/2017 - BROWNSVILLE, PA
THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT.

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ELECTRICAL SYSTEM

3/21/2017 - BROWNSVILLE, PA
THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT.

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EXTERIOR LIGHTING

3/21/2017 - BROWNSVILLE, PA
THE DOOR LOCKS LOCK AND UNLOCK ALL BY THEMSELVES DOZENS OF TIMES IN A ROW WHILE I AM DRIVING. WITH THIS THE DOME LIGHT FLASHES OFF AND ON AND THE DOOR AJAR LIGHT FLASHES AND THE INTERIOR CHIME GOES OFF CONSTANTLY. ALL OF THIS HAPPENS AT THE SAME TIME. THIS IS A HUGE AND COMMON ISSUE WITH THOUSANDS OF FORUM POSTS BY OTHER OWNERS WHO HAVE SPEND COUNTLESS $$ AT MECHANIC'S TO NO AVAIL. THIS CAN CAUSE WRECKS AT NIGHT IT IS VERY DISTRACTING. ESPECIALLY THE DOME LIGHT.

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VISIBILITY/WIPER

3/20/2017 - BRISTOL, CT
THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE REAR WINDSHIELD SHATTERED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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STRUCTURE: BODY

3/14/2017 - TRACY, CA
LIFTGATE GLASS HINGE AND BALL BRACKET IS BROKEN/DISENGAGED. IT IS NO LONGER WORKING PROPERLY. IT CAN FALL, BRAKE AND/OR CAUSE INJURY. THIS PART HAS BEEN REPLACED DURING A RECALL. IT DID NOT FIX THE PROBLEM.

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STRUCTURE: BODY

3/14/2017 - TRACY, CA
LIFTGATE GLASS HINGE AND BALL STUD BRACKET IS COMING APART. THE BRACKET HAS DISENGAGED. GLASS IS POTENTIALLY GOING TO FALL, BRAKE AND/OR CAUSE INJURY. IT IS NO LONGER WORKING PROPERLY. THIS PART HAS BEEN REPLACED DURING A RECALL BUT DID NOT FIX THE ISSUE.

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ELECTRICAL SYSTEM

2/24/2017 - ALLEN PARK, MI
THE FUEL GAGE IS NOT WORKING PROPERLY EVEN THOUGH I HAVE FULL TANK OF GAS

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STRUCTURE: BODY

2/11/2017 - MISHAWAKA, IN
THE REAR LIFTGATE MOUNT BROKE OFF AND WINDOW FELL ON MY DAUGHTERS HEAD AND BENT THE OTHER MOUNT AND BROKE LEFT STRUT OFF. CAN'T LINE IT UP TO GET IT TO CLOSE AND LATCH SHUT. CAN'T DRIVE THE CAR OR LIFTGATE WILL FALL OFF. GOING TO GET SOME ROPE AND TRY TO TIE IT ON. IT WAS IN FRONT OF HOUSE WITH THE WHOLE HATCH OPEN TO GET GROCERIES OUT

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AIR BAGS

2/10/2017 - MADERA, CA
THE ABS DASH LIGHT COMES ON WHEN YOU START THE VEHICLE AND STAYS ON . THE AIRBAG LIGHT BLINKS 33 THEN STAYS ON. THERE WAS A SHORT IN THE TRAILER BRAKE AND ALARM WHICH CAUSED THE ENTIRE CAR TO SHUT DOWN WOULD NOT START UNTIL BATTERY CABLES WERE REMOVED FOR A FEW MINUTES THEN VEHICAL STARTED BUT EVERY TIME YOU CLOSE A DOOR OR ANY VIBRATION THE ALARM GOES OFF.

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SERVICE BRAKES

2/10/2017 - MADERA, CA
THE ABS DASH LIGHT COMES ON WHEN YOU START THE VEHICLE AND STAYS ON . THE AIRBAG LIGHT BLINKS 33 THEN STAYS ON. THERE WAS A SHORT IN THE TRAILER BRAKE AND ALARM WHICH CAUSED THE ENTIRE CAR TO SHUT DOWN WOULD NOT START UNTIL BATTERY CABLES WERE REMOVED FOR A FEW MINUTES THEN VEHICAL STARTED BUT EVERY TIME YOU CLOSE A DOOR OR ANY VIBRATION THE ALARM GOES OFF.

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