Auto Recalls for Consumers

FORD EXPLORER - 2002 FORD EXPLORER Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 3221 complaints filed for the 2002 FORD EXPLORER

Below is a list of complaints & problems filed against the 2002 FORD EXPLORER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2002 FORD EXPLORER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (153) Equipment Adaptive (1) Other (3) Service Brakes Air (8) Tires (36)
Communications (2) Exterior Lighting (15) Parking Brake (17) Service Brakes Electric (3) Unknown Or Other (38)
Electrical System (135) Fuel Propulsion System (15) Power Train (1571) Service Brakes Hydraulic (94) Vehicle Speed Control (152)
Electronic Stability Control (3) Fuel System Gasoline (44) Seat Belts (33) Steering (154) Visibility (130)
Engine (39) Fuel System Other (12) Seats (28) Structure (478) Visibility Wiper (8)
Engine And Engine Cooling (165) Interior Lighting (7) Service Brakes (12) Suspension (458) Wheels (76)
Equipment (27) Latches Locks Linkages (48)

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ComplaintDescription

VEHICLE SPEED CONTROL

12/1/2016 - LEXINGTON, KY
THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL SEIZED WITHOUT WARNING. THE VEHICLE'S SPEED INCREASED UP TO 90 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HEAD AND NECK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,514.

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VISIBILITY/WIPER

11/27/2016 - INDIANAPOLIS, IN
"EXPLODING REAR WINDOW" - MY TRUCK WAS PARKED IN FRONT OF MY HOUSE AND I WENT OUT TO GET SOMETHING OUT OF IT. I SIMPLY OPENED THE HATCH AND THE REAR WINDOW EXPLODED IN MY FACE.

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POWER TRAIN

11/17/2016 - LOUISVILLE, KY
TRANSMISSION FAILURE BEFORE 100000 MILES WHILE ON FREEWAY

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ELECTRICAL SYSTEM

11/14/2016 - WILSON, NC
THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED, WHICH CAUSED THE DOOR LOCKS TO CONSISTENTLY LOCK AND UNLOCK. THE FAILURE CAUSED THE BATTERY TO DRAIN AND THE SECURITY ALARM TO SOUND. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

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POWER TRAIN

11/3/2016 - FAIRFIELD, CA
"TAKATA RECALL" I HAVE HAD TO HAVE THE TRANSMISSION REBUILT IN MY 2002 FORD EXPLORER 3 TIMES. THE FIRST TIME IN 2008 WITH 107,262, SECOND TIME JUNE 2012 WITH 136671 MILES AND THE 3RD TIME IN SEPTEMBER 2015 WITH 184,086 MILES ON IT. I WOULD SAY THAT ANYTIME YOU HAVE TO REPLACE YOUR TRANSMISSION THAT MANY TIMES THERE IS DEFINITELY A DEFECT IN THE TRANSMISSION OF THE EXPLORER.

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STEERING

10/19/2016 - MILLVILLE, NJ
DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 DIFFERENT SETS OF TIRE PUT ON BACK WINDOW SHATTERED WHILE SITTING AT RED LIGHT.

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SERVICE BRAKES

10/19/2016 - MILLVILLE, NJ
DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 DIFFERENT SETS OF TIRE PUT ON BACK WINDOW SHATTERED WHILE SITTING AT RED LIGHT.

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SUSPENSION

10/19/2016 - MILLVILLE, NJ
DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 DIFFERENT SETS OF TIRE PUT ON BACK WINDOW SHATTERED WHILE SITTING AT RED LIGHT.

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VISIBILITY: GLASS, SIDE/REAR

10/19/2016 - MILLVILLE, NJ
DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 DIFFERENT SETS OF TIRE PUT ON BACK WINDOW SHATTERED WHILE SITTING AT RED LIGHT.

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TIRES

10/19/2016 - MILLVILLE, NJ
DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 DIFFERENT SETS OF TIRE PUT ON BACK WINDOW SHATTERED WHILE SITTING AT RED LIGHT.

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