Auto Recalls for Consumers

FORD EXPLORER - 2002 FORD EXPLORER Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 3243 complaints filed for the 2002 FORD EXPLORER

Below is a list of complaints & problems filed against the 2002 FORD EXPLORER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2002 FORD EXPLORER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (156) Equipment Adaptive (1) Other (3) Service Brakes Air (8) Tires (36)
Communications (2) Exterior Lighting (16) Parking Brake (17) Service Brakes Electric (3) Unknown Or Other (38)
Electrical System (140) Fuel Propulsion System (16) Power Train (1577) Service Brakes Hydraulic (94) Vehicle Speed Control (154)
Electronic Stability Control (3) Fuel System Gasoline (44) Seat Belts (35) Steering (154) Visibility (130)
Engine (43) Fuel System Other (12) Seats (29) Structure (481) Visibility Wiper (9)
Engine And Engine Cooling (165) Interior Lighting (7) Service Brakes (13) Suspension (459) Wheels (77)
Equipment (27) Latches Locks Linkages (48)

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ComplaintDescription

ENGINE

9/12/2017 - FORT WASHINGTON, MD
THE TIMING BELTS BROKE AND DAMAGE THE ENGINE. TRUCK HAS LESS THAN 100,000 MILES.

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POWER TRAIN

8/30/2017 - REDWOOD CITY, CA
TRANSMISSION FAILED ON A MAJOR HIGHWAY

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POWER TRAIN

8/21/2017 - CYPRESS INN, TN
TRANSMISSIONS GOING OUT IT STARTED ALL OF A SUDDEN WITH A VIBRATION IN TRANSMISSION AFTER DRIVING IT FOR A AWHILE IN THE HIGHER GEARS THE OD LIGHT CAME ON AN FLASHED FOR AWHILE CAN U HELP ME

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AIR BAGS

7/17/2017 - GALENA, KS
THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE CRASHED INTO A MEDIAN, SPUN AROUND, AND LANDED IN A RAVINE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GARNERS TOWING IN MIAMI, OK. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.

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POWER TRAIN

7/6/2017 - GAUTIER, MS
THE REAR STABILIZER LINKS JUST BROKE OUT OF NOWHERE NOT EVEN TO LATEST LATER THE FRONT STABILIZER LINKS JUST BROKE OUT OF NOWHERE AND I HAVE NO STEERING A WHOLE LOT OF LOOSE CONTROL

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WHEELS

7/6/2017 - GAUTIER, MS
THE REAR STABILIZER LINKS JUST BROKE OUT OF NOWHERE NOT EVEN TO LATEST LATER THE FRONT STABILIZER LINKS JUST BROKE OUT OF NOWHERE AND I HAVE NO STEERING A WHOLE LOT OF LOOSE CONTROL

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SUSPENSION

7/6/2017 - GAUTIER, MS
THE REAR STABILIZER LINKS JUST BROKE OUT OF NOWHERE NOT EVEN TO LATEST LATER THE FRONT STABILIZER LINKS JUST BROKE OUT OF NOWHERE AND I HAVE NO STEERING A WHOLE LOT OF LOOSE CONTROL

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VEHICLE SPEED CONTROL

7/6/2017 - LAONA, WI
THE CONTACT OWNS A 2002 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, THE 4WD AUTO HIGH OR LOW FAILED TO OPERATE. WHILE ACCELERATING, THE CONTACT ATTEMPTED TO USE THE CRUISE CONTROL AND, ALTHOUGH THE GREEN CRUISE CONTROL INDICATOR ILLUMINATED, THE VEHICLE FAILED TO ENGAGE. A DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,742.

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POWER TRAIN

6/26/2017 - PALM HARBOR, FL
TRANSMISSION NEEDS TO BE REBUILT WITH ONLY 88000 MILES ON ENGINE.

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FUEL/PROPULSION SYSTEM

6/15/2017 - HILLSBOROUGH, NJ
I DO NOT KNOW WHEN THE PROBLEM ORIGINATED BUT I BOUGHT THIS VEHICLE IN APRIL 2016 AND GAS COULD NOT FLOW INTO THE TANK FREELY WITHOUT STOPPING. IT HAD TO TRICKLE IN SLOWLY. ALSO, THE CHECK FUEL CAP CAME ON DURING THIS ISSUE BUT WHEN TESTED, PASSED AS IF NOTHING WAS WRONG. TOO MANY OTHER OWNERS REPORT THE SAME ISSUE ON EXPLORER FORUMS FOR THIS TO BE AN ISOLATED OCCURRENCE. IT SEEMS THIS IS FAULTY DESIGN OR WORKMANSHIP AND OWNERS SHOULD BE INFORMED AND THE VEHICLES RECALLED.

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