| Complaint | Description |
ENGINE | 4/24/2018 - OCEANVIEW, DE
THE CONTACT OWNS A 2002 TOYOTA CAMRY. WHILE DRIVING, SMOKE COULD BE SEEN COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE CONTACT WOULD BE RESPONSIBLE FOR THE COST OF THE REPAIR. THE FAILURE MILEAGE WAS 160,000.
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ENGINE | 4/18/2018 - SAFETY HARBOR, FL
I BOUGHT MY 2002 CAMRY NEW. I MAINTAINED IT PROPERLY EVERY STEP OF THE WAY. AT 107K MILES A GURGLING SOUND BEGAN IN THE ENGINE AND ROUGH IDLING, AND THE TEMPERATURE WENT STRAIGHT TO H, TOOK IMMEDIATELY TO MY EXPERIENCED AUTO MECHANIC, HE PUT IN A NEW RADIATOR. WITHIN DAYS THE GURGLING AND ROUGH IDLING BEGAN AGAIN. ONCE AGAIN I TOOK IT TO MY MECHANIC. AFTER THOROUGHLY CHECKING THE ENGINE (HE EVEN CALLED IN ANOTHER TOP MECHANIC FOR A SECOND OPINION) AND THEN TOLD ME THE BAD NEWS. 2002-06 TOYOTA CAMRY'S HAVE A FLAW IN THE BOLT DESIGN THAT CAUSES THE CYLINDER HEAD TO SEPARATE FROM THE ENGINE BLOCK RESULTING IN THE COOLANT LEAKING TO THE ENGINE. WHEN I BOUGHT THE CAR THE SALESMAN SAID CAMRY'S RUN FOR 300K MILES, WELL HE NEGLECTED TO TELL ME THAT AFTER ONLY 107K MILES BECAUSE OF THIS FLAW IN THE ENGINE YOU WILL HAVE A BLOWN HEAD GASKET AND STRIPPED HEAD BOLTS SO THE SEAL IS NOT TIGHT -- SO YOU NEED TO REPLACE THE ENGINE!!!! AFTER LOOKING ONLINE, I SEE THIS IS FAR FROM AN ISOLATED CASE!!! TOYOTA IS WELL AWARE OF THIS ENGINE FLAW. THEY NEED TO PAY FOR THESE VERY EXPENSIVE ENGINE REPLACEMENTS!!!! MY MECHANIC SAID TOYOTA USED STEEL HEAD BOLTS IN AN ALUMINUM ENGINE. VERY BAD! STEEL AND ALUMINUM EXPAND AND CONTRACT AT DIFFERENT RATES, WHICH CAUSES THE PROBLEM!
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ENGINE | 3/30/2018 - PORTLAND, CT
AT 145,000 MILES THE HEAD GASKET FAILED DUE TO 3 STRIPPED HEAD BOLT.
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ENGINE | 3/21/2018 - BASKING RIDGE, NJ
TWO SEPARATE EPISODES OF RAPID UNCONTROLLED ACCELERATION ON 27JAN2018 AND 09FEB2018 RESULTING IN VEHICLE MOVING FORWARD AND ENGINE RUNNING RAPIDLY. FIRST EPISODE OCCURRED WHILE MOVING INTO MY GARAGE CAUSING CAR TO KNOCK DOWN THREE CASES OF WATER AND HITTING STORAGE AREA; SECOND EPISODE OCCURRED WHILE PULLING OUT OF ATM AREA THE VEHICLE ACCELERATED, HAD TO SWEAR LEFT NOT TO HIT ANOTHER CAR, HITTING BANK STOP SIGN. HAD TO PLACE CAR IN NEUTRAL, BRAKES DID NOT SLOW VEHICLE. SECOND EPISODE WITNESSED BY PASSAGE IN FRONT SEAT. AFTER FIRST EPISODE DROVE CARE CAREFULLY LOCALLY AND IT DID NOT REOCCUR, UNTIL APPROXIMATELY TWO WEEKS LATER WHEN SECOND EPISODE OCCURRED AT ATM SITE. WHEN GETTING CAR HOME PLACED CAR IN NEUTRAL BEFORE STOPPING, MADE APPOINTMENT FOR DEALERSHIP SERVICE DEPARTMENT TO CHECK CARE ON 12FEB2018. ABLE TO DRIVE TO DEALERSHIP, SLOWLY AND USING NEUTRAL GEAR PRIOR TO BREAKING. DEALERSHIP, AFTER EXAMINING FOR APPROXIMATELY AN HOUR SAID CAR WAS FINE. NOT HAPPY WITH THIS RESULT SINCE THERE IS SOMETHING WRONG TO CREATE SUCH A FRIGHTENING ACCELERATION. AT DEALERSHIP CALLED TOYOTA CUSTOMER SERVICE TO START REVIEW PROCESS OF THESE EVENTS. IN PROGRESS NOW. TOYOTA HAS SAID CAR WAS INSPECTED (NO ROAD TEST) AND CAR IS SAFE TO DRIVE. I DO NOT FEEL CAR IS SAFE TO DRIVE. I AM COMPLETING THIS COMPLAINT TO MAKE SURE THE ISSUE IS ADDRESSED. I AM THE ONLY OWNER OF THIS CAR SINCE IT WAS NEW AND KNOW THERE IS SOMETHING WRONG THAT EITHER IS UNDISCOVERED OR UNREVEALED. THANK YOU FOR REVIEWING THIS FORM.
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UNKNOWN OR OTHER | 3/14/2018 - CHULA VISTA, CA
DRIVING ON THE FREEWAY, CHECK ENGINE LIGHT CAME ON, SMOKE COMING OUT OF THE HOOD, BRAKES AND EMERGENCY BRAKE FAILED, VEHICLE ACCELERATED ON ITS OWN (NO PEDALS WERE WORKING), CAR CRASHED AND FIRE ENGULFED THE VEHICLE
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SERVICE BRAKES | 3/14/2018 - CHULA VISTA, CA
DRIVING ON THE FREEWAY, CHECK ENGINE LIGHT CAME ON, SMOKE COMING OUT OF THE HOOD, BRAKES AND EMERGENCY BRAKE FAILED, VEHICLE ACCELERATED ON ITS OWN (NO PEDALS WERE WORKING), CAR CRASHED AND FIRE ENGULFED THE VEHICLE
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VEHICLE SPEED CONTROL | 3/14/2018 - CHULA VISTA, CA
DRIVING ON THE FREEWAY, CHECK ENGINE LIGHT CAME ON, SMOKE COMING OUT OF THE HOOD, BRAKES AND EMERGENCY BRAKE FAILED, VEHICLE ACCELERATED ON ITS OWN (NO PEDALS WERE WORKING), CAR CRASHED AND FIRE ENGULFED THE VEHICLE
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SERVICE BRAKES | 2/14/2018 - ESCONDIDO, CA
THE BRAKE SYSTEM IN THIS KIND OF VEHICLE ARE DEFECTIVE. I ALMOST CRASHED ANOTHER CARS BY REAR ENDING THEM WHEN THE BRAKES DID NOT RESPONDED AND WENT ALL THE WAY WITHOUT THE CAR STOPPING. I TOOK THE CAR TO A MECHANIC AND HE REPLACED THE MASTER CYLINDER AND PURGED THE LINES BUT THE PROBLEM PERSISTS; BY THE WAY THE PADS ARE IN MORE THAN 60% LIFE. TOYOTA NEEDS TO DO SOMETHING TO FIX THIS PROBLEM ONCE AND FOR ALL. IT HAS BEEN TOO MUCH LENIENCY FOR THIS MANUFACTURER AND LOTS OF ACCIDENTS DUE TO THIS MANUFACTURER'S DEFECT.
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ENGINE | 1/9/2018 - MURFREESBORO, TN
THE ENGINE WILL BEGIN TO JERK AND THEN IT WILL NOT IDLE. I HAVE TO TURN IT OFF FOR AT LEAST 15 MINUTES BEFORE IT WILL RESTART THEN IT RUNS WELL FOR A MONTH OR SO BEFORE IT HAPPENS AGAIN. I HAVE HAD IT TO THE DEALER WHO CLEANED THE THROTTLE BODY. THAT DID NOT HELP. THE CAR HAS 151000 MILES ON IT HAS PRESENTS THIS PROBLEM ABOUT EVERY 3000 MILES ALWAYS WHEN THE ENGINE IS AT OPERATING TEMPERATURE. WHEN THIS HAPPENS ON THE INTERSTATE, IT IS VERY DANGEROUS TO TRY TO MOVE OUT OF THE WAY OF OTHER TRAFFIC.
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SEAT BELTS | 12/28/2017 - STATESVILLE, NC
THE CONTACT OWNED A 2002 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE TIRE STRUCK AN OBJECT AND BURST. THE VEHICLE DROVE INTO A DITCH AND CRASHED INTO A TREE. THE CONTACT STATED THAT THERE WAS APPROXIMATELY AN INCH OF SNOW ON THE GROUND. THE FRONT AIR BAGS DEPLOYED. THE FRONT PASSENGER SEAT BELT UNLATCHED AND FRACTURED INTO PIECES. THE REAR DRIVER'S SIDE SEAT BELT UNLATCHED. THE FRONT DRIVER'S SEAT BELT DID NOT UNLATCH AND WAS CUT OFF TO FREE THE DRIVER. A POLICE REPORT WAS FILED. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED AWAY BY THE INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
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