Auto Recalls for Consumers

VOLVO S60 - 2002 VOLVO S60 Problems & Complaints

 
Auto Recalls For Consumers
by Volvo Car USA LLC

There are 181 complaints filed for the 2002 VOLVO S60

Below is a list of complaints & problems filed against the 2002 VOLVO S60. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2002 VOLVO S60, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (8) Engine And Engine Cooling (13) Fuel System Other (5) Steering (1) Unknown Or Other (9)
Child Seat (1) Equipment (2) Power Train (14) Structure (6) Vehicle Speed Control (19)
Electrical System (36) Exterior Lighting (5) Seat Belts (4) Suspension (7) Visibility (1)
Electronic Stability Control (3) Fuel Propulsion System (25) Seats (6) Tires (19) Visibility Wiper (1)
Engine (5) Fuel System Gasoline (44) Service Brakes (2) Traction Control System (2) Wheels (4)

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ComplaintDescription

ELECTRICAL SYSTEM

1/9/2013 - EAST GREENWICH, RI
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAMS). THIS SCENARIO IS A COMMON SAFETY ISSUE ASSOCIATED WITH MANY OTHER SIMILAR VOLVO YEARS AND MODELS. I HAD TO STOP THE CAR IMMEDIATELY TO AVOID CRASHING AND CALL SOMEONE TO PICK ME UP. ALL SYMPTOMS FROM THIS "BLACKOUT" DID NOT AND HAVE NOT DISAPPEARED SINCE IT HAPPENED, MAKING THE CAR UNDRIVABLE. THESE SYMPTOMS ARE SUSPECT TO BE THE RESULT OF A CEM FAILURE, WHICH ALSO CONTROLS EMISSIONS. AS STATED PREVIOUSLY, THIS EXACT SCENARIO HAS CAUSED THOUSANDS OF SIMILAR VOLVO YEARS AND MODELS TO BE RECALLED/REPAIRED ON VOLVO'S BEHALF. UNFORTUNATELY, MY VEHICLE MODEL HAS NOT BEEN PLACED UNDER RECALL FOR THIS EXTREMELY, DANGEROUS SAFETY DEFECT. I WOULD LIKE TO SEE ACTION TAKEN AGAINST VOLVO AND REPAIR COSTS COVERED ON THEIR BEHALF. SYMPTOMS: BRAKE FAILURE STOP SAFELY WARNING MESSAGE ENGINE SYSTEM SERVICE REQUIRED WARNING MESSAGE SRS AIRBAG SERVICE URGENT WARNING MESSAGE LOW BEAM HEADLIGHTS NOT WORKING HIGH BEAMS HEADLIGHTS NOT WORKING CHECK ENGINE LIGHT ON ABS LIGHT ON TRACTION CONTROL LIGHT ON ODOMETER NOT WORKING RADIO NOT WORKING POWER SEATS & HEATED SEATS NOT WORKING 12V SOCKETS (FRONT & REAR) NOT WORKING TRIP ODOMETER NOT WORKING CLOCK RESET.

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EXTERIOR LIGHTING

1/9/2013 - EAST GREENWICH, RI
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAMS). THIS SCENARIO IS A COMMON SAFETY ISSUE ASSOCIATED WITH MANY OTHER SIMILAR VOLVO YEARS AND MODELS. I HAD TO STOP THE CAR IMMEDIATELY TO AVOID CRASHING AND CALL SOMEONE TO PICK ME UP. ALL SYMPTOMS FROM THIS "BLACKOUT" DID NOT AND HAVE NOT DISAPPEARED SINCE IT HAPPENED, MAKING THE CAR UNDRIVABLE. THESE SYMPTOMS ARE SUSPECT TO BE THE RESULT OF A CEM FAILURE, WHICH ALSO CONTROLS EMISSIONS. AS STATED PREVIOUSLY, THIS EXACT SCENARIO HAS CAUSED THOUSANDS OF SIMILAR VOLVO YEARS AND MODELS TO BE RECALLED/REPAIRED ON VOLVO'S BEHALF. UNFORTUNATELY, MY VEHICLE MODEL HAS NOT BEEN PLACED UNDER RECALL FOR THIS EXTREMELY, DANGEROUS SAFETY DEFECT. I WOULD LIKE TO SEE ACTION TAKEN AGAINST VOLVO AND REPAIR COSTS COVERED ON THEIR BEHALF. SYMPTOMS: BRAKE FAILURE STOP SAFELY WARNING MESSAGE ENGINE SYSTEM SERVICE REQUIRED WARNING MESSAGE SRS AIRBAG SERVICE URGENT WARNING MESSAGE LOW BEAM HEADLIGHTS NOT WORKING HIGH BEAMS HEADLIGHTS NOT WORKING CHECK ENGINE LIGHT ON ABS LIGHT ON TRACTION CONTROL LIGHT ON ODOMETER NOT WORKING RADIO NOT WORKING POWER SEATS & HEATED SEATS NOT WORKING 12V SOCKETS (FRONT & REAR) NOT WORKING TRIP ODOMETER NOT WORKING CLOCK RESET.

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SERVICE BRAKES

1/9/2013 - EAST GREENWICH, RI
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAMS). THIS SCENARIO IS A COMMON SAFETY ISSUE ASSOCIATED WITH MANY OTHER SIMILAR VOLVO YEARS AND MODELS. I HAD TO STOP THE CAR IMMEDIATELY TO AVOID CRASHING AND CALL SOMEONE TO PICK ME UP. ALL SYMPTOMS FROM THIS "BLACKOUT" DID NOT AND HAVE NOT DISAPPEARED SINCE IT HAPPENED, MAKING THE CAR UNDRIVABLE. THESE SYMPTOMS ARE SUSPECT TO BE THE RESULT OF A CEM FAILURE, WHICH ALSO CONTROLS EMISSIONS. AS STATED PREVIOUSLY, THIS EXACT SCENARIO HAS CAUSED THOUSANDS OF SIMILAR VOLVO YEARS AND MODELS TO BE RECALLED/REPAIRED ON VOLVO'S BEHALF. UNFORTUNATELY, MY VEHICLE MODEL HAS NOT BEEN PLACED UNDER RECALL FOR THIS EXTREMELY, DANGEROUS SAFETY DEFECT. I WOULD LIKE TO SEE ACTION TAKEN AGAINST VOLVO AND REPAIR COSTS COVERED ON THEIR BEHALF. SYMPTOMS: BRAKE FAILURE STOP SAFELY WARNING MESSAGE ENGINE SYSTEM SERVICE REQUIRED WARNING MESSAGE SRS AIRBAG SERVICE URGENT WARNING MESSAGE LOW BEAM HEADLIGHTS NOT WORKING HIGH BEAMS HEADLIGHTS NOT WORKING CHECK ENGINE LIGHT ON ABS LIGHT ON TRACTION CONTROL LIGHT ON ODOMETER NOT WORKING RADIO NOT WORKING POWER SEATS & HEATED SEATS NOT WORKING 12V SOCKETS (FRONT & REAR) NOT WORKING TRIP ODOMETER NOT WORKING CLOCK RESET.

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SEATS

1/9/2013 - EAST GREENWICH, RI
WHILE DRIVING IN THE DARK, POWER TO THE ELECTRONICS LISTED BELOW WERE LOST INEVITABLY AND MANY WARNING LIGHTS/MESSAGES APPEARED ON THE DASH (ALSO LISTED BELOW UNDER SYMPTOMS). THERE WERE NO WARNING SIGNS THAT THIS WAS ABOUT TO HAPPEN NOR IS THERE ANY EXPLANATION FOR WHY IT HAPPENED. I WAS DRIVING ON A DARK ROAD AND I LOST COMPLETE VISION OF THE ROAD DUE TO HEADLIGHT FAILURE (BOTH LOW AND HIGH BEAMS). THIS SCENARIO IS A COMMON SAFETY ISSUE ASSOCIATED WITH MANY OTHER SIMILAR VOLVO YEARS AND MODELS. I HAD TO STOP THE CAR IMMEDIATELY TO AVOID CRASHING AND CALL SOMEONE TO PICK ME UP. ALL SYMPTOMS FROM THIS "BLACKOUT" DID NOT AND HAVE NOT DISAPPEARED SINCE IT HAPPENED, MAKING THE CAR UNDRIVABLE. THESE SYMPTOMS ARE SUSPECT TO BE THE RESULT OF A CEM FAILURE, WHICH ALSO CONTROLS EMISSIONS. AS STATED PREVIOUSLY, THIS EXACT SCENARIO HAS CAUSED THOUSANDS OF SIMILAR VOLVO YEARS AND MODELS TO BE RECALLED/REPAIRED ON VOLVO'S BEHALF. UNFORTUNATELY, MY VEHICLE MODEL HAS NOT BEEN PLACED UNDER RECALL FOR THIS EXTREMELY, DANGEROUS SAFETY DEFECT. I WOULD LIKE TO SEE ACTION TAKEN AGAINST VOLVO AND REPAIR COSTS COVERED ON THEIR BEHALF. SYMPTOMS: BRAKE FAILURE STOP SAFELY WARNING MESSAGE ENGINE SYSTEM SERVICE REQUIRED WARNING MESSAGE SRS AIRBAG SERVICE URGENT WARNING MESSAGE LOW BEAM HEADLIGHTS NOT WORKING HIGH BEAMS HEADLIGHTS NOT WORKING CHECK ENGINE LIGHT ON ABS LIGHT ON TRACTION CONTROL LIGHT ON ODOMETER NOT WORKING RADIO NOT WORKING POWER SEATS & HEATED SEATS NOT WORKING 12V SOCKETS (FRONT & REAR) NOT WORKING TRIP ODOMETER NOT WORKING CLOCK RESET.

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POWER TRAIN

10/16/2012 - LODI, CA
FROM AROUND OCT. OF 2011 I HAVE BEEN EXPERIENCING TROUBLE WITH MY THROTTLE BODY OR AS VOLVO CALLS IT 'ELECTRONIC THROTTLE MODULE'. THESE PROBLEMS INCLUDE BUT ARE NOT LIMITED TO, STALLING AT FREEWAY SPEEDS, ROUGH STARTING/ NOT STARTING AT ALL, REDUCED ENGINE PERFORMANCE NOT ALLOWING FOR SAFE SPEED TO BE MAINTAINED, COSTLY REPAIR WORK WITH NO IMPROVEMENT, AND BOUTS OF SELF ACCELERATING AT STOPS WITH PARKING BRAKE AND FOOT BRAKE ENGAGED. I HAVE RESEARCH A VOLVO RECALL/ WARRANTY EXTENSION FOR A DEFECTIVE THROTTLE BODY, CONTACTED VOLVO CUSTOMER SERVICE ONLY TO GET THE RUN-AROUND. VARIOUS WEB FORUMS ENCOURAGE OWNER EXPERIENCING THESE PROBLEMS TO FILE COMPLAINT WITH NHTSA TO HELP COME TO A RESOLUTION.

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FUEL/PROPULSION SYSTEM

10/16/2012 - LODI, CA
FROM AROUND OCT. OF 2011 I HAVE BEEN EXPERIENCING TROUBLE WITH MY THROTTLE BODY OR AS VOLVO CALLS IT 'ELECTRONIC THROTTLE MODULE'. THESE PROBLEMS INCLUDE BUT ARE NOT LIMITED TO, STALLING AT FREEWAY SPEEDS, ROUGH STARTING/ NOT STARTING AT ALL, REDUCED ENGINE PERFORMANCE NOT ALLOWING FOR SAFE SPEED TO BE MAINTAINED, COSTLY REPAIR WORK WITH NO IMPROVEMENT, AND BOUTS OF SELF ACCELERATING AT STOPS WITH PARKING BRAKE AND FOOT BRAKE ENGAGED. I HAVE RESEARCH A VOLVO RECALL/ WARRANTY EXTENSION FOR A DEFECTIVE THROTTLE BODY, CONTACTED VOLVO CUSTOMER SERVICE ONLY TO GET THE RUN-AROUND. VARIOUS WEB FORUMS ENCOURAGE OWNER EXPERIENCING THESE PROBLEMS TO FILE COMPLAINT WITH NHTSA TO HELP COME TO A RESOLUTION.

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FUEL SYSTEM, GASOLINE

10/3/2012 - KALAMAZOO, MI
THE CAR JUST BEGAN TO EMIT A FUEL SMELL WHILE PARKED. THE SMELL IS NEAR THE GAS TANK AND TENDS TO LINGER IN THE AIR DISSIPATE AND THEN RESURFACE. SOME TIMES ITS STRONG OTHER TIMES IT IS FAINT. IT ALSO TENDS TO COMES INTO THE INTERIOR COMPARTMENT AND CAN AT TIME BECOME OVER WHELMING CAUSING MY CHILDREN AND I TO GET HEADACHES AND NAUSEOUS. I COULD NOT FIND ANY PRESENCE OF A LEAK UNDERNEATH THE VEHICLE NEAR THE AREA OF CONCERN. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND IS GARAGED MOST OF THE TIME.

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FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP

9/24/2012 - AUSTIN, TX
I AM A RESIDENT OF TEXAS. I JUST BOUGHT A 2002 VOLVO S60 ABOUT THREE MONTHS AGO, AND I'VE NOTICED A STRONG FUEL SMELL IN AND AROUND CAR. THERE IS A LEAK IN THE FUEL PUMP AND WHEN CAR IS PARKED, FUEL FORMS A PUDDLE UNDER CAR. IT IS EXTREMELY DANGEROUS TO DRIVE A CAR IN THIS CONDITION, BOTH FOR MYSELF BUT ALSO FOR THE GENERAL PUBLIC. I SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND THE FOLLOWING RECALL INFORMATION FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE: MAKE: VOLVO MODEL: S60 MODEL YEAR: 2002 MANUFACTURER: VOLVO CARS OF N.A. LLC. MFR'S REPORT DATE: DEC 17, 2009 NHTSA CAMPAIGN ID NUMBER: 09V483000 NHTSA ACTION NUMBER: PE09039 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP RECALL STATES THAT AS REMEDY FOR THIS ISSUE: "DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. " HOWEVER, WHEN I CONTACTED ROGER BEASLEY VOLVO OF AUSTIN, TX, I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIR TO THE TUNE OF $720.

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FUEL/PROPULSION SYSTEM

9/24/2012 - AUSTIN, TX
I AM A RESIDENT OF TEXAS. I JUST BOUGHT A 2002 VOLVO S60 ABOUT THREE MONTHS AGO, AND I'VE NOTICED A STRONG FUEL SMELL IN AND AROUND CAR. THERE IS A LEAK IN THE FUEL PUMP AND WHEN CAR IS PARKED, FUEL FORMS A PUDDLE UNDER CAR. IT IS EXTREMELY DANGEROUS TO DRIVE A CAR IN THIS CONDITION, BOTH FOR MYSELF BUT ALSO FOR THE GENERAL PUBLIC. I SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND THE FOLLOWING RECALL INFORMATION FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE: MAKE: VOLVO MODEL: S60 MODEL YEAR: 2002 MANUFACTURER: VOLVO CARS OF N.A. LLC. MFR'S REPORT DATE: DEC 17, 2009 NHTSA CAMPAIGN ID NUMBER: 09V483000 NHTSA ACTION NUMBER: PE09039 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP RECALL STATES THAT AS REMEDY FOR THIS ISSUE: "DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. " HOWEVER, WHEN I CONTACTED ROGER BEASLEY VOLVO OF AUSTIN, TX, I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIR TO THE TUNE OF $720.

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FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP

9/18/2012 - CHEHALIS, WA
THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO FUEL SEEN LEAKING ON THE GROUND. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER THE CONTACT'S VIN WAS INELIGIBLE FRO REPAIRS UNDER THE RECALL CAMPAIGN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND INFORMED THE OWNER THAT HE WAS RESPONSIBLE FOR THE REPAIR EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. UPDATED 10/10/12 UPDATED 10/17/12

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