Auto Recalls for Consumers

VOLVO S60 - 2002 VOLVO S60 Problems & Complaints

 
Auto Recalls For Consumers
by Volvo Car USA LLC

There are 181 complaints filed for the 2002 VOLVO S60

Below is a list of complaints & problems filed against the 2002 VOLVO S60. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2002 VOLVO S60, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (8) Engine And Engine Cooling (13) Fuel System Other (5) Steering (1) Unknown Or Other (9)
Child Seat (1) Equipment (2) Power Train (14) Structure (6) Vehicle Speed Control (19)
Electrical System (36) Exterior Lighting (5) Seat Belts (4) Suspension (7) Visibility (1)
Electronic Stability Control (3) Fuel Propulsion System (25) Seats (6) Tires (19) Visibility Wiper (1)
Engine (5) Fuel System Gasoline (44) Service Brakes (2) Traction Control System (2) Wheels (4)

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ComplaintDescription

ELECTRICAL SYSTEM

7/1/2012 - AUSTIN, TX
ELECTRICAL PANEL FAILS (GAS GAUGE SAYS EMPTY), PASSENGER AND REAR DOOR LOCKS, FUEL DOOR, AND TRUNK OPENING ALSO FAILS. INCREDIBLY DANGEROUS AS CANNOT OPEN THE DOORS UNLESS PULLING THE DOOR LOCK UP MANUALLY FROM INSIDE THE CAR SO THEREFORE CAN'T GET TO CHILDREN IN THE BACKSEAT WITHOUT CRAWLING THROUGH THE FRONT SEAT AND MANUALLY UNLOCKING THEIR DOOR. HAVE NO IDEA HOW MUCH GAS IS IN THE CAR BECAUSE GAS GAUGE FAILS AND CANNOT GET FUEL DOOR TO OPEN CONSITENTLY MAKING IT DIFFICULT TO REFUEL. CAR ALARM WENT OFF IN THE MIDDLE OF THE NIGHT AND COULD NOT OPEN THE CAR DOORS TO TURN IT OFF BECAUSE OF ELECTRICAL FAILURE AND THEREFORE BATTERY DRAINED. IT IS REALLY DANGEROUS TO NOT BE ABLE TO LOCK AND UNLOCK THE CAR DOORS. A CHILD COULD GET TRAPPED IN THE VEHICLE OR SOMEONE COULD GET INTO THE CAR FOR FEAR OF LOCKING DOORS AND NOT BEING ABLE TO GET THEM UNLOCKED. THIS PROBLEM IS ALL OVER THE INTERNET -REAR ELECTRICAL MODULE FAILURE AND VOLVO NEEDS TO ADDRESS AS IS A SAFETY HAZARD.

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FUEL SYSTEM, GASOLINE

2/27/2012 - LANHAM, MD
THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE SMELL OF FUEL WOULD ENTER THE VEHICLE WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE FAILURE MILEAGE WAS 132,000.

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FUEL SYSTEM, GASOLINE

2/27/2012 - LAS VEGAS, NV
THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS UNAVAILABLE.

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FUEL SYSTEM, GASOLINE

1/26/2012 - TECACHAPI, CA
THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FUEL PUMP WAS REPLACED, BUT THE PADDING FOR THE FUEL PUMP WAS NOT. THE FAILURE CONTINUED. THE CONTACT THEN BEGAN TO NOTICE A PUDDLE OF FUEL WOULD FORM UNDERNEATH THE VEHICLE WHEN IT WAS PARKED. THE VEHICLE WAS THEN TAKEN BACK TO A DEALER TO BE REPAIRED. A WEEK AFTER THE REPAIRS WERE PERFORMED, THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS AGAIN TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE GAS CAP. THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE AGAIN A FEW DAYS LATER. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSITANCE. THE FAILURE MILEAGE WAS 187,045.

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ENGINE AND ENGINE COOLING

1/23/2012 - RANCHOS PALOS VERDES, CA
THE CONTACT OWNS A 2002 VOLVO S60 2.4. THE CONTACT WAS DRIVING 70 MPH WHEN A LOUD EXPLOSION EMITTED FROM UNDER THE HOOD AND SMOKE ENTERED THE INTERIOR. THE VEHICLE THEN STALLED AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER STATED THAT OIL WAS NOT FLOWING INTO THE ENGINE AND THE BEARINGS WERE MELTED. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 49,000.

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FUEL SYSTEM, GASOLINE

11/14/2011 - EL PASO, TX
MY 2002 S60 WAS REPAIRED UNDER THE RECALL FOR FUEL FUMES IN THE CABIN RELATED TO THE FUEL PUMP FRACTURE. SINCE THE REPAIR, FUEL FUMES ARE VERY EVIDENT IN THE CABIN ON OCCASION. THE MILEAGE ALSO APPEARS TO LESSENED.

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FUEL SYSTEM, GASOLINE

10/28/2011 - JOLIET, IL
THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACT WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000 AND THE CURRENT MILEAGE WAS 169,000.

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EXTERIOR LIGHTING

10/14/2011 - NORTH CHARLESTON , SC
THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE TURN SIGNAL WOULD STOP WORKING SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.

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ELECTRICAL SYSTEM: INSTRUMENT PANEL

9/6/2011 - MONTGOMERY, AL
THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS STARTED, A RANDOM GAUGE WOULD FAIL ON THE INSTRUMENT PANEL, INCLUDING THE FUEL GAUGE, SPEEDOMETER AND ODOMETER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 152,000.

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UNKNOWN OR OTHER

8/27/2011 - COPPELL, TX
MY CLIMATE CONTROL MODULE COMPUTER TURNS OFF MY A/C FOR NO REASON WHEN I TURN ON THE A/C IT HAPPENS WHEN IT IS VERY HOT OUTSIDE. I HAVE HAD TO MAKE NUMEROUS TRIPS TO THE VOLVO DEALERSHIP TO HAVE SOFTWARE UPDATED WHICH DID NOT COST ANYTHING. WHEN THE CCM FIRST STARTED DOING THIS VOLVO THOUGHT IT WAS MY A/C COMPRESSOR AND I SPENT $1,200 ON A NEW A/C COMPRESSOR HOPING THAT WOULD FIX MY PROBLEM. IT DID NOT FIX THE PROBLEM AND THE RESULT IS I GET VERY HOT IN MY CAR WHEN IT TURNS OFF WHILE IM DRIVING AND I HAVE TO KEEP FIDDLING WITH IT WHILE DRIVING TO MAKE IT STAY ON.

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