Suspension Problem on the 2003 FORD TAURUS
Car problem(s) with the 2003 FORD TAURUS.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Suspension
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Dec 29, 2018 - Towanda, KS - Suspension
A STRANGE GRINDING NOISE WAS COMING FROM THE PASSENGER FRONT TIRE AREA WHICH WAS VERY NOTICABLE TRYING TO BACK OUT OF DRIVEWAY, SO PULLED BACK IN AND LOOKED TO SEE WHAT MIGHT BE WRONG. I NOTICED A BURNING RUBBER SMELL AND THAT THE WHEEL CLEARANCE WAS SIGNIFICANTLY LESS ON PASSENGER VERSE DRIVER FRONT TIRE. DROVE UP ONTO RAMPS TO LOOK FROM BENEATH AND COULD CLEARLY SEE THE END OF THE COIL POKING INTO THE INSIDE EDGE OF THE TIRE WITH A WORN MARK ALL THE WAY AROUND WHERE IT WAS PUSHING INTO THE RUBBER. AFTER CAREFULLY BACKING OFF RAMPS, IT WAS JACKED UP AND PLACED ON JACK STANDS, AT WHICH TIME IT WAS CLEARLY VISIBLE THE COIL SPRING WAS SNAPPED IN TWO. IT IS A MIRACLE THIS WAS FOUND BEFORE MY SISTER DROVE 70MPH ON THE HIGHWAY SHE WAS ABOUT TO. THIS WOULD+VE CERTAINLY CAUSED A BLOWOUT AND POTENTIALLY A FIRE, AND AT THOSE SPEEDS COULD+VE CERTAINLY BEEN DEADLY.
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Jul 20, 2018 - Jackson, TN - Suspension
KEEP SHUTTING OFF RANDOMLY WHILE DURING IN THE CITY SITTING AT A TRAFFIC STOP. DOESN'T START ALL THE TIME. THERE'S RATTLING AND CLUNKING NOISE UNDER THE FRONT OF THE VEHICLE
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Feb 12, 2018 - Rochester, MN - Suspension
I REGRET TO REPORT THAT MY DAUGHTER-IN-LAW EXPERIENCED A CATASTROPHIC FAILURE OF 3 COIL SPRING ASSEMBLIES AND A SUBSEQUENT FRONT DRIVER SIDE TIRE FAILURE DUE TO A PUNCTURE A FEW MONTHS AGO WHILE WAS DRIVING AT A LOW RATE OF SPEED IN HER PARENTS+ NEIGHBORHOOD IN WINONA. FORTUNATELY NO ONE WAS INJURED AND SHE WAS ABLE TO PULL THE CAR INTO THE DRIVEWAY. WE ARE THANKFUL SHE WASN+T DRIVING AT HIGHWAY SPEEDS ON THE INTERSTATE. THE CORROSION OF THE COIL SPRINGS HAS BEEN A KNOWN DESIGN PROBLEM FOR YEARS. I HAVE DONE SOME RESEARCH AND FOUND THAT THE 2003 MODEL YEAR IS NOT ON A RECALL AT THIS TIME. HOWEVER EARLIER MODEL YEARS OF TAURUS HAVE BEEN RECALLED FOR THIS SAME ISSUE IN THE PAST, SO CORROSION OF THE COILS IS A KNOWN PROBLEM. THE CAR IS A 2003 FORD TAURUS, 73,663 ACTUAL MILES, WELL-MAINTAINED, NO VISIBLE EXTERNAL RUST, GARAGED NIGHTLY. THIS CAR WAS PURCHASED FROM THE FORD DEALERSHIP IN ROCHESTER, MINNESOTA.
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Jul 14, 2016 - Frisco, TX - Suspension
TAKATA RECALL: CAR STOPS NOT ACCURATELY AND MAKES SOUND WHENEVER APPLIED THE BRAKES, FEELING SOME SUSPENSION ISSUES AS WELL AS TRANSMISSION ISSUE, CAR IS FULLY MAINTAIN AND HAVE UNDER CAR FAX REPORT SYSTEM.
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May 18, 2016 - Indianapolis, IN - Suspension
AFTER THE DRIVING MY CAR ON APRIL 22 (A FRIDAY), I PARKED THE CAR FOR THE EVENING. ON APRIL 23, 2016 (A SATURDAY MORNING), I CAME OUTSIDE TO FIND MY 6-MO.-OLD LEFT FRONT TIRE FLAT AFTER SITTING OVERNIGHT. A FRIEND TOOK OFF THE TIRE AND IT WAS DISCOVERED THAT THE STRUT SPRING WAS BROKEN. I HAD THE CAR TOWED TO MY MECHANIC ON APRIL 25, WHERE IT WAS DETERMINED THAT THE STRUT SPRING WAS INDEED BROKEN, AND I HAD IT REPLACED. RESEARCH AND TALKING WITH OTHERS BROUGHT TO LIGHT A RECALL FOR THIS EXACT ISSUE ON VEHICLE YEARS 1998-2001, HOWEVER, OTHER DRIVERS WERE REPORTING THE SAME PROBLEM WITH NEWER MODELS OF THE SAME VEHICLES. THIS CLAIM IS FOR REIMBURSEMENT OF THE COST OF REPLACING ONLY THE BROKEN LEFT STRUT SPRING (A QUICK STRUT) AND THE TOW TO THE GARAGE.
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Mar 15, 2016 - Webster, NY - Suspension
WHEN BACKING UP FROM BEING PARKED, THE FRONT DRIVERS SIDE TIRE EXPLODED AND THE FRONT LEFT CORNER OF THE CAR DROPPED. THE CAUSE WAS A BROKEN COIL SPRING WHICH PUNCTURED MY NEW TIRE. 74K MILES. I AM UPSET THAT THE NHTSA HAS INVESTIGATED THIS PROBLEM THAT HAS BEEN OCCURRING FOR 15 YEARS WITH FORD TAURUS' VINTAGE 2000 THROUGH 2005 AND CONCLUDED ITS NOT A SAFETY ISSUE BECAUSE THERE HAVE BEEN "NO SERIOUS INJURIES OR DEATHS". PREVIOUSLY I HAD THREE SPRING FAILURES ON ANOTHER (2001) TAURUS. I HAD A FRONT SPRING BREAK AND HAD BOTH FRONT SPRINGS REPLACED. ONE OF THE REPLACEMENT SPRINGS BROKE TWO YEARS LATER. BOTH FAILURES CAUSED TIRE FAILURES. SHORTLY BEFORE GETTING RID OF THE 2001TAURUS, I NOTICED A REAR SPRING HAD FAILED, BUT DID NOT DAMAGE THE TIRE. I DO EXPECT A FEW "SERIOUS INJURIES OR DEATHS" TO OCCUR IN THE FUTURE BECAUSE OF THIS SERIOUS SAFETY ISSUE. IT'S TOO BAD SOME OF US WILL HAVE TO SACRIFICE OUR LIVES OR LIMBS FOR THE GOOD OF THE REST OF US. IF SUCH A DREADFUL THING HAPPENS, I FEEL NHTSA MAY BE EQUALLY LIABLE WITH FORD FOR WRONGFUL DEATH LAWSUITS FOR NOT REQUIRING FORD TO ADDRESS THIS SAFETY ISSUE. IN THEIR INVESTIGATION, NHTSA ALSO MENTIONS THE RELATIVELY SMALL NUMBER OF COMPLAINTS ON THIS TOPIC. THAT IS BECAUSE CONSUMERS DO NOT KNOW ABOUT FILING A COMPLAINT WITH THE NHTSA. I ADVISE THE NHTSA TO REQUEST THE NUMBER OF REPLACEMENT PARTS FROM FORD ALONG WITH PARTS SUPPLIERS SUCH AS ADVANCE AND AUTOZONE. I WOULD ESTIMATE MILLIONS OF SPRINGS HAVE BEEN REPLACED FOR JUST THE 2002 AND 2003 MODEL YEARS. I'D BET MY CRAFT BEER MONEY ON IT. BTW, THE TRUE CAUSE OF FAILURE IS THAT ROAD DIRT AND SALT CAUSES THE BALL BEARINGS IN THE MOUNT TO BIND WHICH IN TURN RESTRICTS THE SPRINGS FREE MOVEMENT. THE SPRING DOES NOT RUST, THE BINDING OF THE BALL BEARINGS AGAINST THE SPRING SURFACE CAUSES THE FAILURE. POOR DESIGN CAUSING A VERY DANGEROUS SITUATION IF DRIVING AT HIGHWAY SPEED.
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Jan 18, 2016 - Sun Prairie, WI - Suspension
ON ABOUT 15 JAN 2016, THE DRIVER'SIDE SIDE FRONT COIL SPRINGS BROKE. WHEN IT BROKE IT PUNCTURED THROUGH DRIVER'SIDE SIDE FRONT TIRE. LUCKILY THE CAR WAS SITTING IN THE DRIVEWAY AT THE TIME THE COIL SPRINGS BROKE AND NO FURTHER DAMAGE OR INJURIES WERE SUSTAINED, JUST THE BROKEN COIL SPRING AND PUNCTUREDRIVES TIRE. FROM MY RESEARCH THERE WAS A PREVIOUS RECALL FOR THE EXACT SAME ISSUE ON EARLIER MODEL YEARS OF THE FORD TAURUS BUT NOT FOR THE 2003 MODEL YEAR AND AFTER TALKING TO FORD CUSTOMER CARE THERE ARE NO EXISTING RECALLS FOR THIS SUSPENSION ISSUE.
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Jan 08, 2016 - Perrysburg, OH - Suspension
WE HAD SEVERAL CLOSE CALLS WHERE THE CAR WOULD NOT STOP,AND SLIDE ON DRY PAVEMENT,AND WET CONDITIONS . THE CAR HAD NEW BRAKES, ROTORS, TIRES, BUT STILL WOULD HAVE TROUBLE STOPPING, UNFORTUNATELY MY DAUGHTER WAS DRIVING THE CAR TODAY,AND HIT ANOTHER CAR. I JUST REPLACED THE TIRES AGAIN A FEW MONTHS GO, THINKING THE TIRES WERE THE PROBLEM. I HAD SEVERAL CLOSE CALLS MYSELF, AND I THINK THERE IS A BIG PROBLEM WITH THIS CAR STOPPING. THANK GOD NOBODY WAS HURT, BUT THIS COULD HAVE BEEN MUCH WORSE. MY DAUGHTER WAS GOING APPROXIMATELY 30 MILES AN HOUR, AND SHE WAS ON A CITY STREET, CONDITIONS WERE WET , BUT SHE HAD PLENTY OF TIME TO STOP.
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Aug 10, 2015 - Haddam, CT - Suspension
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE PARKED, THE COIL SPRING FRACTURED WITHOUT WARNING. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE STRUT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,479.
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Apr 11, 2015 - Coldwater, OH - Suspension
THE FRONT STRUT SPRING BROKE AND PUNCTURED THE FRONT TIRE CAUSING $462.55 WORTH OF DAMAGE, ALL OTHER YEARS OF THE SAME MAKE AND MODEL BUT A FEW, INCLUDING THIS ONE WERE COVERED BY A RECALL OR WARRANTY. A SERIOUS ACCIDENT OR FATALITY COULD HAVE OCCURRED IF THIS WERE TO HAPPEN AT HIGHWAY SPEED.
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Feb 18, 2015 - Marion, IN - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS. WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, A LOUD SOUND EMITTED FROM THE FRONT PASSENGER SIDE TIRE. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND PUNCTURED THE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
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Jan 05, 2015 - Tyrone, PA - Suspension
WHILE DRIVING MY 2003 FORD TAURUS AROUND A SHARP TURN THE PASSENGER FRONT TIRE EXPLODED . WHILE TRYING TO CHANGE TIRE TO SPARE IT WAS NOTICED THAT THE CAUSE OF THE EXPLOSION WAS A BROKEN SPRING STICKING IN THE SIDEWALL . I HAD IT REPLACED . A FEW MONTHS LATER I SAW A PIECE OF A SPRING IN MY DRIVEWAY , WHEN I LOOKED AT MY CAR I FOUND THE PIECE OF SPRING CAME FROM THE DRIVERS SIDE OF THE TAURUS . THEN LATER THAT YEAR AT STATE INSPECTION THE MECHANIC FOUND A REAR SPRING BROKE . I HAD BOTH REAR SPRINGS REPLACED . ALL FOUR SPRINGS REPLACED AT MY OWN COST.
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Jun 29, 2014 - Westlake, OH - Suspension
TRAVELING IN REVERSE AT APPROXIMATELY 5 MPH WHEN FRONT LEFT (DRIVER'S SIDE) SUSPENSION SPRING COIL BROKE AND PUNCTURED THE TIRE. REFERENCE: INVESTIGATION: #EA08018.
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Jun 14, 2014 - North Fond Du Lac, WI - Suspension
THE VEHICLE SUFFERED A BROKEN PASSENGER SIDE FRONT SUSPENSION SPRING. IT IMMEDIATELY CUT THROUGH AND DEFLATED THE FRONT TIRE. IT IS LUCK THAT THIS HAPPENED AT VERY SLOW SPEED, IF IT HAPPENED AT HIGHWAY SPEED, LOSS OF CONTROL WOULD HAVE BEEN LIKELY. THE BROKEN COIL SPRING "HOOKED" THE TIRE AND CUT THE TIRE ON THE INSIDE SIDEWALL A FULL 360 DEGREE SEPARATING THE INSIDE OF THE TIRE FROM THE TREAD SURFACE. IT WAS DIFFICULT TO MOVE THE VEHICLE IN A DESIRED DIRECTION. IT WAS EASIER TO PARK THE VEHICLE SAFELY BY BACKING UP TO THE CURB. I UNDERSTAND THAT EARLIER MODEL YEAR FORD TAURUS' WERE RECALLED FOR THE SAME TYPE OF SPRING FAILURE.
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Apr 02, 2014 - Milton, IN - Suspension
PUT CAR IN REVERSE TO MOVE THE STRUT ASSEMBLY BROKE THE SPRING WENT THRU THE TIRE MULTIPLE TIMES.A 90,000 MILE TIRE THAT ONLY HAD 1900 MILES ON THEM. I AM THE ONE OWNER OF THIS CAR WITH REG MAINTENANCE WITH NO WARNING OR PREVENTION OF THIS HAPPENING.
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Feb 24, 2014 - Vadnais Heights , MN - Suspension
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING FROM A GARAGE, A LOUD ABNORMAL NOISE WAS HEARD FROM UNDER THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER'S SIDE COIL SPRING WAS FRACTURED AND PUNCTURED THE FRONT PASSENGER'S SIDE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT ALL FOUR COIL SPRINGS WERE DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 144,000. UPDATED 04/02/14
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Feb 24, 2014 - Vadnais Heights , MN - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING FROM A GARAGE, A LOUD ABNORMAL NOISE WAS HEARD FROM UNDER THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER'S SIDE COIL SPRING WAS FRACTURED AND PUNCTURED THE FRONT PASSENGER'S SIDE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT ALL FOUR COIL SPRINGS WERE DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 144,000. UPDATED 04/02/14
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Dec 23, 2013 - Rosemount, MN - Suspension
SON WAS BACKING CAR DOWN DRIVEWAY AND HEARD A NOISE AND FELT FRONT END SAG. HE GOT OUT AND NOTICED THAT THE DRIVERS FRONT TIRE WAS FLAT. TIRE WAS A YEAR OLD AND CUT ON INSIDE OF SIDEWALL. TOOK TIRE OFF AND HAD IT REPLACED AT MY COST. WHEN TRYING TO PUT IT BACK ON THE CAR I NOTICED THE BROKEN SPRING. THIS IS WHAT CAUSED THE TIRE TO BLOW. VERY SHARP EDGE ON SPRING FACING TIRE. GLAD IT DID NOT HAPPEN AT HIGHWAY SPEEDS OR IN TIGHT AREA SO AS TO AVOID INJURY OR ACCIDENT. VERY INCONVENIENT AND AN OBVIOUS METAL FATIGUE ISSUE. RUST NOT NOTICEABLE. BOUGHT THIS CAR USED FROM A DEALER AND I WISH THEY HAD CORRECTED THIS ONGOING PROBLEM BEFORE SELLING THE CAR AGAIN. LOOKS LIKE I WILL HAVE TO LOOK AT OTHER MANUFACTURERS AS THIS IS THE SECOND MAJOR EXPENSE ON A FORD FOR PROBLEMS THEY KNEW ABOUT BUT DID NOTHING TO CORRECT OR TO HELP COMPENSATE CUSTOMERS FOR THEIR EXPENSE OR INCONVENIENCE..
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Dec 11, 2013 - South New Berlin, NY - Suspension
JUST BOUGHT THE CAR AND DOING SOME ROUTINE SERVICE , OIL CHANGE , BRAKE INSPECTION ETC. NOTICED THAT THE REAR BODY MOUNTS ON THE SUBFRAME HAD RUST ROT. AND LOOKING OVER THE REST OF THE SUBFRAME NOTICED THAT THE LOWER CONTROL ARMS ON THE FRONT MOUNT OF BOTH LEFT AND RIGHT SIDES WERE ROTTED OUT COMPLETELY. THE REPAIR WORK IS MORE THAN WHAT I PAID FOR THE CAR. I CAN'T EVEN PUT THE CAR ON THE ROAD. IT WILL NOT PASS INSPECTION. FOR A CAR THAT IS ONLY 10 YEARS OLD THE SUBFRAME SHOULDN'T BE ROTTED OUT LIKE THIS.FORD SHOULD GIVE SOME KIND OF ASSISTANCE WITH THIS PROBLEM.
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Jul 13, 2013 - Apopka, FL - Suspension
CALIPERS FRONT RIGHT F REB CALIPER REMOVE AND INSPECT AND OVERHAUL CALIPER FRONT ONE SIDE. BRAKES WERE GRINDING AGAIN WHICH REQUIRED THAT INSPECTION WHICH I FIND OUT THAT THE SAME AREA IN THE BRAKE SYSTEM NEEDS REPLACED. RECOMD, TIE ROD INNER REMOVE AND REPLACE TIE ROD END ONE SIDE INNER, BALL JOINTS LOWER FRONT LEFT REMOVE AND REPLACE F BALL JOINT ONE SIDE, 2 BRAKE HOSES FRONT. BRAKE ROTORS FRONT BOTH NEEDED REPLACED. SUGGESTED TIRES DUE TO MILEAGE ALSO RUBBER VALVE STEM. SYSTEM FAILURE- REQUIRED. RECD, BRAKE FLUID EXCHANGE WITH ABS, AND BLEED BRAKES. CERAMIC DISC BRAKE PADS PD598 BOTH FRONT. 03/02/2013 MIL 151213. 3RD REPAIR SHOP, REPLACED ALL FOUR TIRES WITH WARRANTY BRAKES AND PADS ALONG WITH DISCS NEEDED REPLACED FOR THE 4TH TIME. TRANSMISSION FLUSH DUE TO LEAKING FLUID. QT DEX 3 PROLINE. BRAKE DRUMS AND SHOES REPLACED. REPLACED BRAKE FLUID, TIE ROD END ONE SIDE INNER ALONG WITH REPLACE OF THE SHAFT SEAL REMOVE AND INSTALL F AXLE SHAFT ASSEMBLY ONE SIDE. TRAN'S SEAL CR. CV AXLE REPLACEMENT. BALL JOINT REPLACEMENT ALONG WITH WHEEL CYLINDER REAR BOTH, BRAKE SERVICE WITH REAR BRAKE DRUM. ENGINE LIGHT OFF/ RUNS POOR DIAGNOSTIC, REPLACEMENT OF PCV VALVE ASSEMBLY, REPLACED UPPER AND LOWER INTAKE MANIFOLD GASKET REMOVE AND REPLACED PCV VALVE ALONG WITH TUNE UP PACKAGE. RELEARN ENGINE IDLE, REAR BRAKES BASIC PC PKG, DORMAN REAR RIGHT WHEEL AND LEFT CYLINDERS. DURING THESE 3-4 REPAIR SHOPS CANNOT FIX THE CRUISE CONTROL TO GET THE CAR TO STOP DRIVING IT SELF WHEN ABOVE 30MPH ALONG WITH ACCELERATION, BACK TAIL LIGHT RIGHT SIDE SHORTS OUT CONTINUALLY. IT IS VERY DIFFICULT AND VERY UNSAFE TO CONTROL A VEHICLE THAT HAS HAD MORE THAN THREE OR FOUR REPAIR SHOPS TRY THEIR HARDEST TO FIX A PROBLEM THAT APPARENTLY HAS SOME OF THESE PROBLEMS. I AM WITH THE BELIEF THAT THE BRAKE SYSTEM ALONG THE ELECTRICAL SYSTEM WITHIN THE 2003 FORD TAURUS SES DOHC IS UNSAFE FOR STREET USE IN THE U.S. DUE TO OUR STANDARDS HERE OF MOTOR SAFETY. WHEN PUT INTO GEAR THE TRANSMISSION JUMPS LOUD.
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Jul 02, 2013 - Grandville, MI - Suspension
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN REVERSE, A LOUD BANG WAS HEARD AS THE VEHICLE BEGAN SHAKING VIOLENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE FRONT DRIVER'S SIDE SPRING WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
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Jul 01, 2013 - Krakow , WI - Suspension
COIL SPRINGS HAD SNAPPED AND RIPPED OPEN INSIDE OF A BRAND NEW TIRE ON THE DRIVERS SIDE.OUR DAUGHTER NOTICED A FLAT TIRE SO SHE WENT TO CHANGE IT AND TOOK TO A LOCAL GARAGE AND THEY SAID THEY NEVER SAW ANYTHING LIKE THIS. SO WE THOUGHT MAYBE THE TIRES WERE ON RECALL. I CHECKED ON THE WEB AND FOUND THAT A LOT OF '03 FORD TAURUS OWNERS ARE HAVING THE SAME ISSUES WITH THE COILS SNAPPING BUT THERE IS NO RECALL ON THE '03'S. BUT THERE WAS ON '01-'02 TAURUS,APPARENTLY SAME PROBLEM BUT FORD WILL NOT STAND BEHIND PRODUCT.YET TODAY I SEE A RECALL ON THE SPEED CONTROL CABLE FOR '03 TAURUS DUE TO DEADLY ACCIDENTS. ANOTHER ITEM I NEED TO GET FIXED.THOUGHT WE BOUGHT A RELIABLE VEHICLE FOR A COLLEGE KID THAT PUTS ON TONS OF MILES. SO DISAPPOINTED IN FORD BUT THANKFUL THIS WAS NOT A TRAGEDY.
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Jun 22, 2013 - Rochester, MN - Suspension
MINNESOTA: FRONT DRIVERS SIDE COIL SPRING BROKE AND PUNCTURED TIRE WHILE TRAVELING AT APPROX. 15 MPH. REPLACED BOTH FRONT COIL SPRING, STRUT ASSEMBLIES. COST: $1183.20 INCLUDED ALIGNMENT + NEW TIRE INSTALL + BALANCING. ABOUT 4 MONTHS LATER RIGHT REAR COIL SPRING BROKE. $COST NOT KNOWN AT THIS TIME.
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Jun 11, 2013 - Cedar Rapids, IA - Suspension
AS I WAS PULLING AWAY FROM THE CURB TO GO TO WORK MY CAR JUST SUDDENLY STOPPED AS IF I HAD SLAMMED ON BRAKES AND MADE A VERY LOUD NOISE. THEN THE FRONT DRIVERS SIDE TIRE WENT FLAT. I TRIED TO BACK UP BACK TO THE CURB BUT IT WOULDN'T MOVE. A NEIGHBOR CAME TO CHANGE THE TIRE BUT COULDN'T GET IT OFF. THEN A PIECE OF THE COIL SPRING FELL ONTO THE ROAD AND HE DISCOVERED THAT THE REST OF THE SPRING IS IN THE SIDE OF THE TIRE. THERE IS NO RUST ON THE SPRING. I HAVE OWNED THE CAR FOR 5 YEARS AND IT NEVER GAVE ME ANY INDICATION THAT THE SPRING WAS GOING TO BREAK SUCH AS BOUNCING, ETC. WHAT IF I HAD BEEN BARRELING DOWN THE INTERSTATE? NOW I'M SCARED TO DRIVE IT EVEN IF I MANAGE TO AFFORD TO GET IT FIXED! I'VE READ HUNDREDS OF COMPLAINTS FOR THIS SAME ISSUE. MAYBE THERE IS A PRODUCT PROBLEM??
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Jun 03, 2013 - West Bath, ME - Suspension
FRONT SPRING BROKE AND UNCOILED ,STABBING FRONT TIRE. VEHICLE WAS PARKED SO NO STRAIN ON SPRING. IF MOVING TIRE SIDEWALL WOULD HAVE RIPPED OPEN. NO CONTAINMENT AT ALL.
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May 12, 2013 - Prairie City, IA - Suspension
BACKING OUT OF DRIVEWAY HEARD LOUD NOISE LIKE SOMETHING HITTING METAL AND A POP. UPON REMOVING TIRE NOTICED JAGGED EDGE OF COIL STICKING DOWN AND BROKEN PIECE LAYING ON GROUND. ALSO LARGE GASH ON INSIDE OF TIRE WALL.
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Apr 25, 2013 - Rockford, IL - Suspension
WHILE DRIVING THE CAR NOTICED A CLUNKING FEELING IN FRONT END. AFTER APPROX ONE MILE SAW SMOKE AND SMELLED BURNING RUBBER. TURNED AROUND TO GET CAR HOME, AND WHILE SITTING AT STOP LIGHT, FRONT DRIVER SIDE TIRE EXPLODED LIKE A GUN SHOT. CAR WAS TOWED TO FORD DEALERSHIP AND FOUND "FRONT LEFT COIL SPRING BROKE CAUSING IT TO RUB ON TIRE CAUSING BURNING RUBBER SMELL, SMOKE AND TIRE TO BLOW OUT". REPAIR BILL IS APPROX $925. OWNER IS 83 YEAR OLD WOMAN, AND THIS IS A VERY COSTLY EXPENSE. RECALL 04V332000 DOES NOT EXTEND TO THIS VIN ALTHOUGH IT IS CLEARLY THE SAME ISSUE.
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Feb 12, 2013 - Spring Lake , MI - Suspension
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 3 MPH, SHE HEARD A LOUD GRINDING NOISE AND SMOKE EMITTED FROM THE WHEEL WELL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT STRUTS AND THE FRONT AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND CURRENT MILEAGE WAS 128,847.
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Feb 11, 2013 - Clayton, NY - Suspension
THE FRONT DRIVER'S SIDE COIL BROKE. WHEN IT BROKE, IT RUINED MY TIRE.
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Feb 08, 2013 - Hubbard, OH - Suspension
FRONT COIL SPRING BROKE AND PUNCTURED TIRE. FRONT OF CAR DROPPED. VERY DIFFICULT TO CONTROL AND PULL TO SIDE. I THOUGHT FORD HAD FIXED THIS PROBLEM AS THE PREVIOUS RECALL WAS FOR EARLIER YEARS.
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Jan 25, 2013 - Grand Rapids, MI - Suspension
JUST PULLED OUT OF MY DRIVEWAY, WHEN CAR FELT WEIRD DRIVING. GOT OUT AND NOTICED IT WAS A FLAT TIRE IN THE FRONT DRIVERS SIDE. LOOKED CLOSER AND REALIZED MY WHOLE SPRING BROKE FALLING DOWN THE SHAFT AND SLICED MY TIRE OPEN. I NOW HAVE TO GET IT TOWED AND FIXED, I GOT TO SCHOOL AND WORK FULL TIME AND NEED A CAR. I DID SOME RESEARCH AND THERE WAS A RECALL FOR THE EXACT SAME PROBLEM ON 98-01 TAURUS. IM GOING TO PURSUE FILING A COMPLAINT WITH FORD TO GET A RECALL ON MODELS AFTER 01 AS WELL. THIS COULD HAVE BEEN VERY DANGEROUS IF IT HAPPENED ON THE HIGHWAY.
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Jan 21, 2013 - Princeton, MN - Suspension
MY SON PROCEEDED TO BACK OUT OF DRIVEWAY AND THE STRUT COIL SPRING BROKE PUNCTURING THE TIRE.
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Jan 13, 2013 - Oak Ridge, NJ - Suspension
DROVE CAR OUT OF MY DRIVEWAY AT LOW SPEED (LESS THAN 5 MPH) WHEN DRIVER SIDE FRONT COIL SPRING OF MY 2003 FORD TAURUS BROKE AND MADE APPROX. 8 INCH TEAR IN THE TIRE. TIRE DEFLATED INSTANTLY, COULD HAVE BEEN A VERY DANGEROUS SITUATION IF IT HAPPENED ON THE HIGHWAY.
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Jan 02, 2013 - Beaver, WV - Suspension
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE REVERSING, THE FRONT DRIVER SIDE STRUT COIL SPRING FAILED AND PUNCTURED THE TIRE. THE SPARE TIRE WAS INSTALLED AND THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE STRUT AND COIL SPRING WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 152,000. THE VIN WAS NOT AVAILABLE.
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Jan 01, 2013 - Lapeer, MI - Suspension
FRONT DRIVERS SIDE SPRING BROKE & PUNCTURED TIRE. I AM A SINGLE MOTHER OF THREE BOYS (9,5 & 6MONTHS) AND HAD DROVE HOME ON THE HIGHWAY GOING 65MPH WITH ALL MY BOYS IN THE CAR. I PARKED MY CAR AT HOME & WENT OUT LATER TO RETRIEVE SOME PAPERWORK FROM MY VEHICLE ONLY TO FIND OUT I HAD A FLAT TIRE. WHEN THE TIRE WAS REMOVED TO SEE WHAT WAS WRONG WITH IT & HOPEFULLY JUST HAVING THE TIRE REPAIRED, THAT IS WHEN WE NOTICED THAT THE SPRING HAD BROKE WHILE THE CAR WAS PARKED & PUNCTURED THE TIRE. AS YOU CAN IMAGINE I WAS IN SHOCK, BUT WAS THANKFUL THAT IT HAD NOT HAPPENED WHILE DRIVING ON THE HIGHWAY AT 65MPH SHREDDING MY TIRE & POSSIBLY CAUSING A FATAL ACCIDENT. I HAVE SINCE RESEARCHED ON THE INTERNET ONLY TO FIND OUT THAT THIS HAS BEEN AN ONGOING PROBLEM WITH A NUMBER OF COMPLAINTS THAT HAS BEEN INVESTIGATED AND HAS STILL HAD NO RECALL ! IS IT A MATTER OF A CERTAIN NUMBER OF DEATHS TO OCCUR BEFORE SOMETHING IS DONE ? IT IS A BLESSING THAT THIS HAS NOT HAPPENED YET & YOU WOULD THINK THAT FORD WOULD WANT TO KEEP IN MIND THE SAFETY OF THE PEOPLE WHO BUY THEIR CARS, BY HAVING A RECALL ON THE DEFECTIVE SPRINGS BEFORE SOMEONE IS KILLED. THERE IS NO WARNING WHEN THIS HAPPENS & I FEEL THAT IT IS UNACCEPTABLE FOR FORD TO PLAY WITH THE LIVES OF THE PEOPLE WHO BUY THEIR VEHICLES. I CAN TELL YOU THAT THIS IS A GREAT FINANCIAL SET BACK FOR ME & MY 3 CHILDREN & WILL THINK TWICE BEFORE EVER BUYING A FORD VEHICLE AGAIN KNOWING THAT THE OUTCOME COULD HAVE BEEN UNFORGIVABLE. YOU CAN REPLACE A DEFECTIVE PART, BUT YOU CANNOT REPLACE A LIFE......!
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Jun 26, 2012 - Port St. Lucie, FL - Front, Springs, Coil Springs
ON OR ABOUT MAY 5TH OF 2012 THE FRONT PASSENGER COIL SPRING FRACTURED. WHICH THEN PUNCTURED A SIX MONTH OLD TIRE. THEN NOT MORE THAN 50 DAYS LATER, ON APROXIMATELY JUNE 20TH OF 2012 THE DRIVERS SIDE FRONT COIL SPRING FRACTURED AND PUNCTURED THE DRIVERS TIRE WHICH WAS APROXIMATELY SEVEN MONTHS OLD. IF THIS WERE TO HAPPEN ON THE ROAD ON EITHER OCCASION IT COULD HAVE EASILY LED TO ONE OR MORE FATALITY.
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May 09, 2012 - Maple Grove, MN - Suspension
ON JANUARY 5, 2011 MY ELDEST DAUGHTER WAS DRIVING OUR CAR IN A RESIDENTIAL AREA NEAR OUR HOME. AS SHE DROVE OVER A MANHOLE SHE HEARD A NOISE AND THE BOTTOM OF THE CAR SCRAPE THE PAVEMENT. SHE STOPPED TO INSPECT, BUT NOT NOTICING ANYTHING UNUSUAL SHE CONTINUED ON. A MILE LATER SHE GOT A FLAT TIRE ON THE FRONT LEFT SIDE. AFTER CALLING FOR HELP SHE PULLED INTO A PARKING LOT. I HELPED CHANGE THE TIRE, BUT I NOTICED THAT THE CAR WAS RIDING LOW. WHEN I WENT TO GET A NEW TIRE I WAS TOLD THAT THERE WAS A GREATER PROBLEM. A BROKEN SPRING! THAT IS WHAT HAD PUNCTURED THE TIRE. THE NEXT DAY(S) WE GOT THE FRONT END REPAIRED AND A NEW TIRE MOUNTED. I UNDERSTAND THAT THERE WAS A RECALL OF THIS PROBLEM ON EARLIER TAURUS MODELS. APPARENTLY THE PROBLEM STILL EXISTS FOR 2003 MODELS! ALTHOUGH YOU HAVE CLOSED YOUR INVESTIGATION (EA0818) PLEASE ADD THIS COMPLAINT TO YOUR FILE.
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Mar 28, 2012 - Mount Sterling, KY - Suspension
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE HEARD A LOUD POPPING NOISE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S TIRE WAS FLAT BECAUSE A FRACTURED COIL SPRING PIERCED THROUGH THE SIDEWALL. THE CONTACT REPLACED THE COIL SPRING AND NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING WAS ALSO FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
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Mar 21, 2012 - Concord,On, NY - Suspension
FROM A PARKED POSITION IN MY DRIVEWAY PUT THE CAR IN REVERSE. HEARD A LOUD HISS AND LEFT SIDE OF VEHICLE DROPPED DOWN. UPON FURTHER INVESTIGATION FOUND COIL SPRING HAD FAILED AND CUT SIDEWALL OF TIRE. IF THIS HAD HAPPENED AT HIGHWAY SPEED RESULTS COULD HAVE BEEN DISASTROUS HAVE HAD THIS HAPPEN ON 2 FORD VEHICLES WHY HASN'T FORD ISSUED A RECALL FOR THIS ISSUE VERY UNSAFE.
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Mar 09, 2012 - Elmira, NY - Suspension
WHEN DRIVING DOWN A PUBLIC ROAD THE FRONT DRIVER SPRING BROKE BEFORE I COULD SAFELY STOP THIS IN TURN CUT THE TIRE ,THIS IS A LONG STANDING PROBLEM WITH FORD TAURUS, PRIOR RECALLS, YET NOT CORRECTED IN LATTER MODEL YEARS THIS COULD HAVE RESULTED IN A FATAL ACCIDENT AT HIGHER SPEEDS.
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Mar 02, 2012 - Roselle, IL - Suspension
BROUGHT MY CAR IN FOR AN OIL CHANGE AND THE MECHANIC INFORMED ME THAT BOTH OF MY REAR COIL SPRINGS ARE BROKEN. NOT SURE WHEN THIS HAPPENED BUT NOTICE A COUPLE OF WEEKS EARLIER THAT THE BACK END OF THE CAR WAS SAGGING.
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Feb 20, 2012 - Kentwood, MI - Suspension
CAR SITTING IN DRIVEWAY AND WE NOTICED A FLAT TIRE. UPON FURTHER INSPECTION THE DRIVERS SIDE COIL SPRING BROKE AND WAS STUCK IN THE TIRE.
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Feb 14, 2012 - Milaca, MN - Front, Springs, Coil Springs
2003 FORD TAURUS STATION WAGON. CONSUMER STATES WHILE BACKING OUT OF THE GARAGE THE LEFT COIL SPRING BROKE SENDING A PIECE OF BROKEN COIL INTO THE TIRE CAUSING IT TO RUPTURE THE CONSUMER STATED THE ENTIRE COIL AND STRUT ASSEMBLY HAD TO BE REPLACED.
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Feb 10, 2012 - Sumico , WI - Suspension
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 10 MPH IN REVERSE, THE FRONT DRIVERS SIDE COIL SPRING BROKE AND DAMAGED THE TIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY DIAGNOSED THE FAILURE AND STATED THAT WAS A COMMON PROBLEM WITH THE COIL SPRINGS. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGE WAS 78,000.
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Feb 07, 2012 - Tomahawk, WI - Suspension
CAR BEGAN MAKING NOISE WHILE DRIVING. LOCAL GARAGE FOUND BROKEN REAR SPRING AND REPLACED BOTH REAR STRUTS AND REAR SPRINGS.
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Feb 07, 2012 - Tomahawk, WI - Suspension
FRONT SPRING BROKE WHILE IN GARAGE,PUNCTURING FRONT TIRE.LOCAL GARAGE REPLACED BOTH FRONT STRUTS,SPRINGS,AND TIRE {1]. CONTACTED LOCAL DEALER TO INQUIRE ABOUT RECALL OR WARRANTY.THEY WHERE NOT HELPFUL.
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Jan 27, 2012 - Quincy, MA - Suspension
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE OUT OF HIS DRIVEWAY HE HEARD A LOUD BANGING NOISE. AFTER INSPECTING HIS VEHICLE HE NOTICED THAT THE FRONT DRIVERS SIDE COIL SPRINGS FRACTURED AND PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE SHOCKS, STRUTS, THE STABILIZER LINKS FOR THE FRONT DRIVER AND PASSENGER SIDE HAD ALL BEEN DAMAGED AS WELL AND NEEDED TO BE REPLACED. THE COILS SPRINGS WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 109,800.
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Jan 15, 2012 - Westmont, IL - Suspension
LEFT FRONT SPRING CRACKED/BROKE, SHREDDED FRONT LEFT TIRE.
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Jan 14, 2012 - Sterling, MA - Suspension
WHILE BACKING UP IN MY 2003 FORD TAURUS SES, FRONT DRIVER SIDE COIL SNAPPED AND SLASHED TIRE.
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Jan 09, 2012 - Kane, PA - Suspension
COIL SPRING BUSTED, WENT INTO MY TIRE.
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Jan 04, 2012 - Saline, MI - Suspension
DRIVER'S SIDE COIL SPRING SNAPPED WHILE SITTING IN THE COLD. THINKING TIRE WAS FLAT MOVED CAR OVER A FEW FEET IN DRIVEWAY AND SHARD OF METAL FROM COIL SPRING SHREDDED INSIDE OF TIRE. THIS IS OUR THIRD TAURUS (ALSO HAVE AN '01 AND '02) THAT THE SAME THING HAS HAPPENED TO.
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Oct 08, 2011 - Fort Wayne, IN - Suspension
AT APPROXIMATELY 126000 MILES FIRST OF TWO COIL SPRINGS BROKE IN THE FRONT DRIVER'S SIDE OF THE CAR. HAD BOTH FRONT COIL SPRINGS REPLACED. THREE WEEKS LATER WAS BACKING OUT OF PARKING SPACE AT WORK ONLY TO HAVE THE TRANSMISSION PUMP FAIL. CAR ACTED EXACTLY AS DESCRIBED IN MANY OTHER COMPLAINTS HERE, SUDDEN LOSS OF POWER, HIGH ENGINE REV AND AN INABILITY OF THE CAR TO WORK IN ANY GEAR. HAD THE CAR TOWED TO MY MECHANIC AND WAS THEN TOLD THAT NOT ONLY DID THE TRANSMISSION NEED TO BE REBUILT BUT I ALSO HAD A REAR COIL SPRING THAT NOW WAS BROKEN. HAVE PURCHASED MANY FORD VEHICLES BUT THIS IS ENOUGH TO MAKE YOU LOOK AT A DIFFERENT MANUFACTURER.
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Sep 26, 2011 - Howell, MI - Suspension
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT WAS DRIVING 5 MPH, WHEN THE FRONT DRIVER SIDE TIRE BLEW. THE VEHICLE WAS STOPPED AND THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING WAS FRACTURED AND HAD PIERCED THE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE COIL SPRING WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 68,250.
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Sep 01, 2011 - Ridgeway , OH - Front
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE STOPPED A LOUD NOISE EMITTED NEAR THE DRIVERS SIDE FRONT TIRE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO CONFIRMED THAT THE COIL SPRING FRACTURED IN HALF. THE MECHANIC REPLACED THE COIL SPRING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING IN REVERSE. THIS FAILURE WAS DIAGNOSED BY A SECOND PRIVATE MECHANIC, WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THE TRANSMISSION WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 80,000.
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Aug 19, 2011 - Erie, PA - Front
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS OUT OF HIS DRIVEWAY, THE FRONT DRIVER AND PASSENGER TIRES BECAME FLAT. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE COIL SPRINGS FRACTURED CAUSING THE TIRES TO FLATTEN. THE VEHICLE WAS TOWED TO A DEALER WHO ADVISED HIM THAT THE COIL SPRINGS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FRONT DRIVER AND PASSENGER SIDE COIL SPRINGS AND STABILIZER LINKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,100. UPDATED 10/27/11 UPDATED 12/06/2011
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Aug 10, 2011 - University Heights, OH - Front
LEFT FRONT SPRING BROKE WHILE DRIVING 25 MPH. SPRING CONTACTED TIRE AND SHREDDED SIDEWALL. CONTROL AFFECTED BUT NO CRASH. MECHANIC ESTIMATES $525 FOR REPAIR/ REPLACEMENT OF BOTH FRONT SPRING/SHOCK UNITS AND ALIGNMENT.+
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Jul 31, 2011 - Kittery, ME - Front
NO EVENT(S) LEADING TO FAILURE, ONLY STANDARD DRIVING CONDITIONS. FRONT COIL SPRING BROKE WHILE CAR WAS PARKED. MOVING THE VEHICLE CAUSED THE SHARP END OF THE SPRING TO CUT THE INNER SIDEWALL OF THE TIRE 180¦ AROUND. DEALERSHIP REFUSED TO COVER REPAIR AND INDICATED 3-4 DAYS TO GET REPLACEMENT SPRINGS AND COMPLETE REPAIRS. HAD WORK DONE BY LOCAL MECHANIC IN ONE DAY FOR ~ $1200 TO REPLACE BOTH FRONT STRUTS AND SPRINGS WITH (BETTER) AFTERMARKET REPLACEMENTS.
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Jun 26, 2011 - Marshfield , MA - Suspension
I HEARD FROM AN ACQUAINTANCE THAT THERE WERE SEVERAL ISSUES POSTED ON THE NHTSA WEBSITE REGARDING THE FAILURE OF COIL SPRINGS ON THE FORD TAURUS. I TOO EXPERIENCED THE COMPLETE LOSS OF CONTROL OF MY 2003 TAURUS WHILE DRIVING IN HEAVY TRAFFIC DUE TO COIL SPRING FAILURE. WITH THE INITIAL JOLT AND SUBSEQUENT DRAGGING OF THE CAR TO BRING IT TO A SAFE AREA TO BRING THE CAR TO A STOP, I ACTUALLY THOUGHT I HAD HIT A PERSON OR LARGE OBJECT. WHEN I GOT OUT OF MY CAR I FOUND THE THE FRONT END OF THE CAR SITTING ON TOP OF MY TIRE. MY MECHANIC ACTUALLY TOOK PICTURES OF THE CAR AS HE COULD NOT BELIEVE THE AMOUNT OF DAMAGE THAT HAD OCCURRED. I HAD TO REPLACE THE STRUTS, SPRINGS, SWAY BAR LINKS, LOWER BALL JOINT AND AXLE SHAFT. ALL OF THIS AT 61K MILES!! FOR A COST OF $1300.00. IN CLOSING, MY 2003 FORD TAURUS HAS BEEN INVOLVED IN 2 SERIOUS MALFUNCTIONS POSTED TO THE NHTSA WEBSITE WHICH COULD HAVE EASILY RESULTED IN SERIOUS INJURY OR DEATH TO MYSELF OR FELLOW MOTORISTS IF I WAS NOT ABLE TO REACT QUICKLY AND CONTROL THE CAR WITH A COMPLETE COLLAPSE OF THE FRONT END OR COMPLETE LOSS OF POWER WITH THE TRANSMISSION FAILURE (REF #FBN24-10467). BOTH OF THESE ISSUES OCCURRED WITHIN 4 MONTHS (5K MILES) OF EACH OTHER (66K - 71K) AND COST IN EXCESS OF $4,000.0 TO REPAIR. GIVEN THE NUMBER OF COIL SPRING COMPLAINTS RECEIVED BY THE NHTSA AND THE OPEN INVESTIGATION (NHTSA ACTION NUMBER: EA08018) , I WOULD THINK EITHER FORD OR THE NATIONAL HIGHWAY TRANSPORTATION SAFETY ADMINISTRATION TAKE RESPONSIBILITY AND ISSUE A NOTIFICATION OF THESE SERIOUS ISSUES WITH THIS CAR (AND THE OTHER YEAR/MODELS LISTED IN NHSTA ACTION # EA08018)) AND THE STEPS TO REMEDIATE THOSE ISSUES BEFORE THE ISSUE CAUSES SERIOUS INJURY OR DEATH.
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Jun 15, 2011 - West Bloomfield, MI - Front
MY 2003 FORD TAURUS BROKE DOWN ON THE ROAD-UPON INVESTIGATING IT, THE FRONT SPRINGS BROKE AND GREASE SPREAD THROUGHOUT THE FRONT PART OF THE CAR. I CANNOT AFFORD TO HAVE IT FIXED, SO IT WAS TOWED TO MY HOME GARAGE.
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Jun 08, 2011 - Brighton, MI - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE CONTACT HAD THE VEHICLE TOWED TO THEIR MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE IS 112,000. UPDATED 08/31/11 UPDATED 09/09/11
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Jun 06, 2011 - South Lyon, MI - Suspension
FRONT DRIVERS SIDE COIL SPRING BROKE AND PUNCTURED THE FRONT DRIVERS SIDE TIRE.
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May 24, 2011 - Frankfort, NY - Front, Springs, Coil Springs
2003 FORD TAURUS. CONSUMER STATES COIL SPRING SNAPPED FROM THE STRUT ASSEMBLY WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. UPDATED 10/06/11. UPDATED 01/05/12. THE CONSUMER STATED THE STRUT WAS REPLACED AT A CONSIDERABLE COST. UPDATED 02/07/12.
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May 16, 2011 - North Brook, IL - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 1 MPH AND LEAVING HIS DRIVEWAY HE NOTICED HE HAD A FLAT TIRE. WHEN HE INSPECTED THE TIRE HE NOTICED THAT THE FRONT DRIVERS SIDE COIL SPRING HAD PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ARE WAITING FOR THE RESULTS OF THE DIAGNOSTIC TEST. THE MANUFACTURER ADVISED HIM THAT THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 59,845 UPDATED 6/8/11 UPDATED 06/23/11
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May 16, 2011 - Union Grove, WI - Front
DRIVING CAR, HEARD A LOAD CRASH FROM FRONT END LIKE SOMEONE HAD DROPPED A TRAY OF SOCKET WRENCHES. LOAD POPPING NOISE FOLLOWED. PULLED OVER TO INSPECT. FOUND A LARGE PORTION OF FRONT SPRING DRIVERS SIDE WRAPPED AROUND THE STRUT. THE PIECE WAS THE SHAPE OF A "C". I AM GLAD THAT THE SHARP END DID NOT PUNCTURE THROUGH THE TIRE AS IT WAS WITHIN 1/8" OF THE TIRE. I GUESS QUICK REACTIONS PREVENTED AN ACCIDENT. SPRING WILL HAVE TO BE REPLACED AND FRONT END INSPECTED FOR ADDITIONAL DAMAGE. OLD SPRING AND BROKEN OFF PART ARE AVAILABLE.
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May 13, 2011 - Bretz, WV - Rear
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE INSPECTED, THE CONTACT WAS ADVISED THAT BOTH REAR COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THAT THERE WERE NO RELATED RECALLS ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 133,000.
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May 11, 2011 - Naperville, IL - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE FRONT DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 95,000. UPDATED 09/15/14
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May 02, 2011 - Lewiston, NY - Front
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STARTED THE VEHICLE AND WHEN SHIFTING INTO REVERSE, A LOUD NOISE EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT NOTICED THE FRONT DRIVER'S SIDE TIRE EXPLODED DUE TO A SEVERE PUNCTURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT DRIVERS SIDE SHOCK AND STRUT MODULE ASSEMBLY WERE REPLACED. THE TIRE AND FRONT SWAY BARS WERE ALSO REPLACED. THE FAILURE MILEAGE WAS 45,708. UPDATED 06/01/11 UPDATED 07/01/11
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Apr 28, 2011 - Union Town, OH - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE ATTEMPTING TO DRIVE OUT OF A PARKING SPACE, THE CONTACT SMELLED RUBBER BURNING WHEN HE NOTICED THE FRONT DRIVERS SIDE COIL SPRING HAD FRACTURED THE SIDE WALL OF THE TIRE, CAUSING THE TIRE TO DEFLATE. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION FRONT SPRINGS:COIL SPRINGS). THE DEALER ADVISED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL. THE MANUFACTURER CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH HIS VIN AND OFFERED NO FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 74,900.
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Apr 28, 2011 - Pocono Summit, PA - Suspension
WAS TOLD BY FORD DEALER BOTH FRONT AND REAR COIL SPRINGS ON DRIVERS SIDE WERE BROKE ON MY 2003 FORD TAURUS. FOUND OUT THIS IS A ONGOING PROBLEM THAT FORD HAS WITH NO RECALL. BOUGHT THIS CAR NEW AND NOW I HAVE ONLY 71,000 MILES .PAID 1354.12 TO HAVE CAR REPAIRED AND IM VERY UNHAPPY WITH FORD OVER THIS. FORD SHOULD MAKE GOOD FOR THIS REPAIR.
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Apr 26, 2011 - Dracut, MA - Front
PUT MY 2003 FORD TAURUS IN REVERSE, BACKED UP ABOUT A FOOT , TIRE BLEW OUT AND THE FRONT DRIVERS SIDE SUSPENSION SPRING WAS BROKEN.
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Apr 25, 2011 - Clinton Township, MI - Rear
2003 TAURUS S/W LEFT FRONT AND RIGHT REAR COIL SPRINGS BROKEN AT 103,000 MILES. FOUND UNDER ROUTINE INSPECTION. NO TIRE DAMAGE, NO CRASH FORTUNATELY.
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Apr 25, 2011 - Clinton Township, MI - Front
2003 TAURUS S/W LEFT FRONT AND RIGHT REAR COIL SPRINGS BROKEN AT 103,000 MILES. FOUND UNDER ROUTINE INSPECTION. NO TIRE DAMAGE, NO CRASH FORTUNATELY.
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Apr 13, 2011 - Aurora, IL - Front
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT HEARD A LOUD NOISE AND DROVE THE VEHICLE ONTO THE EMERGENCY LANE. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND PIERCED THE TIRE. A SPARE TIRE WAS INSTALLED AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 133,050.
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Apr 05, 2011 - Oxford, NY - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE THE DRIVER WAS TRAVELING APPROXIMATELY 20 MPH, SHE HEARD A LOUD PING SOUND FOLLOWED BY A CLANKING SOUND AS IF METAL WAS BOUNCING ON THE GROUND. THE DRIVER STOPPED THE VEHICLE AND NOTICED A PIECE OF UNKNOWN METAL HAD FRACTURED FROM THE VEHICLE. THE VEHICLE WAS ABLE TO BE DRIVEN HOME AND WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING HAD BROKEN. THERE WAS AN OPEN INVESTIGATION FOR THE FAILURE NHTSA ACTION NUMBER: EA08018 (SUSPENSION: FRONT: SPRINGS: COIL SPRINGS). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
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Apr 03, 2011 - Gaithersburg, MD - Front
2ND BROKEN COIL , 1ST PASSENGER REAR, NOW FRONT DRIVER SPRINGS. ON EACH OCCURRENCE FRACTURED AND PUNCTURED TIRE - SIMILAR TO COMPLAINT EA08-018. 2003 FORD TAURUS - 102,864 MILES. DATE OF LATEST OCCURRENCE. JANUARY 2011.
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Mar 11, 2011 - Cassville, NY - Front
PULLED OUT OF GARAGE AND HEARD A LOUD POP. FRONT STRUT BROKE PUNCTURING TIRE ON DRIVERS SIDE. WE JUST PURCHASED THE VEHICLE 3 WKS AGO IT HAS A LITTLE OVER 90K ON IT. VEHICLE IS IN GOOD SHAPE OTHER WISE. PREVIOUS OWNER HAD ALREADY REPLACED PASSENGER SIDE STRUT A FEW WEEKS BEFORE WE PURCHASED IT. VERY DISAPPOINTING. WAS HOPING THAT THERE WAS A RECALL ON THIS PART. AND JUDGING BY THE NUMEROUS COMPLAINTS ABOUT THE SUSPENSION ISSUES, THERE CERTAINLY SHOULD BE.
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Mar 07, 2011 - Franconia, NH - Front
WHILE PARKED IN MY GARAGE THE FRONT END OF MY 1993 FORD TAURUS COLLAPSED. UPON INSPECTION THE TIRE WAS FULLY DEFLATED. I PUT THE SMALL SPARE ON THE VEHICLE AND DROVE IT TO A LOCAL REPAIR SERVICE. UPON INSPECTION IT WAS DETERMINED THE FRONT COIL SPRING FRACTURED CAUSING A SHARP SHARD TO PENETRATE THE TIRE. THE SPRING BROKE INTO TWO EXTREMELY SHARP PIECES. THE SAME EXACT THING HAPPENED WITH MY 1993 FORD TAURUS A NUMBER OF YEARS BACK. I ALSO FILED A COMPLAINT WITH THE NHTSA. I CAN ONLY THINK WHAT MIGHT HAVE HAPPENED IF I WAS DRIVING MY CAR ON THE HIGHWAY WHEN THE PIECE BROKE AND CUT THROUGH MY TIRE. I WAS AGAIN FORTUNATE THAT NOTHING HAPPENED WHEN I WAS DRIVING ON THE SMALL SPARE TO THE REPAIR SHIP. I CONTACTED FORD MOTOR COMPANY WHO RESPONDED WITH A GENERAL "BRUSH OFF" LETTER AND NOT RECOGNIZING ANY OF THE SAFETY CONCERNS I EXPRESSED!!! ON BOTH CARS!!!! I HAD THE CAR REPAIRED AT MY OWN EXPENSE INCLUDING A REPLACEMENT TIRE. I HAVE SAVED THE PART (SPRING/COIL) IF FURTHER INSPECTION IS REQUIRED BY NHTSA.
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Feb 24, 2011 - Anoka, MN - Front, Springs, Coil Springs
2003 FORD TAURUS. CONSUMER STATES DEFECTIVE FRONT COIL SPRING THE CONSUMER STATED THE COIL SPRINGS FAILED TWICE.
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Feb 22, 2011 - Turners Falls , MA - Front
THE CAR IS MY DAUGHTERS. I MAINTAIN AND SERVICE THE CAR. THE CAR IS A 2003 FORD TAURUS. A WEEK AGO BOTH FRONT SPRINGS FAILED AT ONCE, AND SUBSEQUENTLY CUT THE INSIDES OF BOTH FRONT TIRES CAUSING THEM TO BLOW OUT. FORTUNATELY THE TIRES FAILED IN THE DRIVEWAY AND NOT WHILE SHE WAS ON THE HIGHWAY COMMUTING TO OR FROM WORK. I CALLED THE FORD DEALER AND ASKED IF THERE WAS A RECALL ON THIS FAILURE. THE PERSON SAID THAT THE 'OASIS' SYSTEM DID NOT SHOW ANY RECALLS ON THE SPECIFIC VIN. I THEN ARRANGED FOR THE CAR TO BE TOWED TO MY LOCAL MECHANIC (WHO PREVIOUSLY WORKED AT THE LOCAL FORD DEALER FOR OVER 15 YEARS), SINCE THE FORD DEALER IS EXCESSIVELY EXPENSIVE. HE SAID THAT THE BROKEN SPRINGS (BOTH) TWISTED IN SUCH A WAY AS TO CUT BOTH THE FRONT TIRES ON THE INSIDE SIDE WALL. HE ALSO HAD TO REPLACE A SWAY BAR LINK (BROKEN IN THE SPRING FAILURE), AND BOTH FRONT STRUTS BLOWN OUT WHEN THE BROKEN SPRINGS ALLOWED ALL THE CARS WEIGHT TO BOTTOM OUT ON THE STRUTS. THE CAR IS CURRENTLY AT THE TIRE SHOP GETTING TWO REPLACEMENT TIRES (THE BLOWN OUT ONES HAD 70% TREAD REMAINING) AND A FRONT END ALIGNMENT. THIS FAILURE COULD HAVE BEEN CATASTROPHIC HAD IT HAPPENED AT HIGHER SPEED OR ON THE HIGHWAY. THIS IS AN EXTREME SAFETY HAZARD AND SHOULD BE INVESTIGATED BY THE NHTSA. I'M AWARE THAT THE FAILURE OF SPRINGS ON FORD'S TAURUS/SABLE, ESCORT/TRACER, AND OTHER FORD MODELS IS NOT UNCOMMON AND HAS BEEN A PROBLEM OVER THE YEARS. THIS SPECIFIC TYPE OF FAILURE, WHERE THE TIRES ARE CUT AND BLOWOUT IS EXTREMELY DANGEROUS AND SHOULD BE INVESTIGATED ASAP. I HAVE NOTIFIED FOMOCO AS WELL.
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Feb 14, 2011 - Dearborn Heights, MI - Suspension
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE IN REVERSE, THE LEFT FRONT STRUT SPRING BROKE AND PUNCTURED THE TIRE. A MONTH BEFORE, THE RIGHT FRONT STRUT SPRING HAD BROKEN AND PUNCTURED THE TIRE. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.
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Feb 14, 2011 - Wellington, OH - Front
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A POPPING SOUND COMING FROM THE DRIVER SIDE FRONT TIRE. THE CONTACT STOPPED THE VEHICLE AND NOTICED FRONT DRIVER SIDE TIRE WAS FLAT. THE CONTACT STATED THE COIL SPRING HAD BROKEN. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE DEALER WAS CONTACTED AND STATED IN ORDER TO DIAGNOSE THE FAILURE, THE VEHICLE NEEDED TO BE TOWED TO THE DEALER. THERE WAS AN OPEN INVESTIGATION NHTSA ACTION NUMBER: EA08018 (SUSPENSION: FRONT: SPRINGS: COIL SPRINGS). THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
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Feb 12, 2011 - Kenmore, NY - Front
HAVE A 2003 FORD TAURUS. I WENT TO PULL OUT OF MY DRIVEWAY, WHEN I HEARD A POP. AND MY LEFT FRONT TIRE FLAT. MY COIL SPRING BROKE WHICH PROCEEDED TO TEAR MY TIRE AND BROKE MY SWAY BAR IN THE PROCESS. THIS COULD OF CAUSED A SERIOUS ACCIDENT IF I WAS ON THE ROAD DRIVING. I HAVE TO REPLACE ALL PARTS FOR BOTH SIDES AND TIRES. I HAVE READ SOME OF THE OTHER REPORTS ON THE SAME SUBJECT. AND THERE ARE HUNDREDS. I ALSO IN JANUARY HAD TO REPLACE THE REAR END SUSPENSION TOO. THE COIL SPRINGS WERE BROKEN TOO.
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Feb 08, 2011 - Elk Grove Village, IL - Front
WHILE WAITING AT STOPLIGHT, HEARD A POPPING NOISE AND FRONT DRIVERS SIDE OF CAR WENT DOWN. WAS ABLE TO PULL INTO GAS STATION PARKING LOT ABOUT 50 FEET AWAY. UPON INSPECTION COULD SEE INSIDE SIDEWALL WAS TORN UP. CALLED FOR TOW. A SERIES OF BAD EVENTS HAD TAKEN PLACE, COULD HAVE BEEN FATAL AT HIGH SPEED. SPRING HAD BROKEN AND TWISTED OUT TO SIDE SHREDDING TIRE. TORE OPEN PVC BOOT. SPRING ALSO DAMAGED AXLE. ALSO DESTROYED ANOTHER LARGE PLASTIC PART. ALL THESE PARTS HAD TO BE REPLACE AT GREAT EXPENSE. ALSO REPLACED SPRING AND STRUT ON PASSENGER SIDE FOR SAFETY S SAKE. FORD HAS RECALLED AND REPLACED OTHER MODEL YEAR SPRINGS, BUT NOT 2002 OR 2003. THIS SHOULD NEVER HAVE HAPPENED, ESPECIALLY WITH FORDS PAST ACKNOWLEDGMENT OF THIS PROBLEM.
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Feb 04, 2011 - Sanford, ME - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT THE FRONT DRIVERS SIDE COIL SPRING PUNCTURED A HOLE IN THE TIRE, CAUSING IT TO DEFLATE SIMILAR TO NHTSA CAMPAIGN NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 98,000. UPDATED 4/4/11 UPDATED 04/28/11
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Feb 04, 2011 - Shrewsbury, MA - Front
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT NOTICED THAT THE FRONT COIL SPRING FRACTURED AND RUPTURED THE TIRE, CAUSING IT TO DEFLATE. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID 04V332000 SUSPENSION FRONT:SPRINGS:COIL SPRINGS. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE PREVIOUS RECALL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 110,000.
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Feb 03, 2011 - Akron, OH - Front
DRIVING ABOUT 35 MPH CAR STARTED SHAKING THEN LOUD BANG, PULLED OVER AND FOUND DRIVERS SIDE FRONT TIRE FLAT HAD CAR TOWED TO SERVICE CENTER AND WAS TOLD THAT THE COIL SPRING BROKE AND FLATTENED THE TIRE.
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Jan 27, 2011 - Pine Island, MN - Front
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, HE HEARD A LOUD NOISE AND THE VEHICLE SUDDENLY LOST CONTROL. HE COASTED TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE HAD EXPLODED. THE VEHICLE WAS INSPECTED BY A INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE COIL SPRINGS HAD PUNCTURED THE TIRE CAUSING IT TO BLOW OUT. THE VEHICLE HAS BEEN REPAIRED FOR THE FRONT PASSENGER COIL SPRINGS AND TIRE. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS FOR THE COIL SPRINGS AND THEY COULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 03/17/11 UPDATED 12/20/11
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Jan 24, 2011 - South Bend, IN - Front
BACKING OUT OF GARAGE AND HEARD A LOUD NOISE AND LEFT FRONT TIRE WENT FLAT. FOUND LEFT FRONT COIL SPRING HAD BROKEN AND PUNCHED A HOLE IN A NEW TIRE (LESS THAN A WEEK OLD). COULD NOT GET THE FLAT OFF BECAUSE THE SPRING WAS INSIDE THE TIRE SO COULD NOT PUT ON THE SPACESAVER SPARE HAD TO TOW. THIS IS A 2003 FORD TAURUS WITH LESS THAN 80,000 MILES. NOT COVERED UNDER ANY WARRANTY OR POLICY.
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Jan 17, 2011 - Ma, MA - Front
WAS DRIVING MY 2003 TAURUS WHEN I GOT A FLAT TIRE DRIVERS SIDE..CALLED AAA THEY PUT MY SPARE ON. I TOOK CAR TO MY MECHANIC WHO TOLD ME A COIL BROKE AND RUPTURED THE TIRE..IT IS GOING TO COST $950..I WAS TOLD HOW LUCKY I WAS NOT TO HAVE HAD A MAJOR ACCIDENT!!! ONLY HAVE 49,000 MILES ON MY TAURUS.
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Jan 12, 2011 - South Elgin, IL - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING IN REVERSE 2 MPH, THE FRONT COIL SPRING BROKE AND PUNCTURED THE DRIVER SIDE FRONT TIRE. THE CONTACT EXCHANGED THE TIRE WITH THE SPARE. THE VEHICLE WAS TAKEN TO A DISCOUNT TIRE COMPANY TO REPLACE THE TIRE WHERE THE CONTACT WAS INFORMED THAT THE COIL SPRING BROKE AND ADVISED HIM TO HAVE IT REPLACED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE TWO FRONT COIL SPRINGS AND THE STRUT ASSEMBLY WERE REPLACED. THE FAILURE MILEAGE WAS 112,300 AND THE CURRENT MILEAGEIAS 112,310. UPDATED 04/15/11 UPDATED 10/12/11
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Jan 10, 2011 - Masontown, WV - Front
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT WAS EXITING A DRIVEWAY WHEN THE VEHICLE EXHIBITED AN ABNORMAL POP. THE CONTACT THEN NOTICED THAT THE COIL SPRING ON THE DRIVER SIDE WAS FRACTURED AND HAD PUNCTURED AND DEFLATED THE TIRE. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER OF THE FAILURE. A PRIVATE MECHANIC REPAIRED THE TIRE AS WELL AS THE FRONT COIL SPRING. THE CURRENT MILEAGE WAS APPROXIMATELY 79,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
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Jan 10, 2011 - Wrentham, MA - Front
I'M ADDING MY COMPLAINT TO AN OPEN INVESTIGATION #EA08018. MY 2003 TAURUS SUFFERED A BROKEN COIL SPRING TODAY WHICH PUNCTURED MY PASSENGER SIDE TIRE AND APPARENTLY DAMAGED UPPER AND LOWER MOUNTS IN THE PROCESS. ESTIMATED COST OF REPAIR (INCLUDING ADDRESSING THE YET TO BE BROKEN OPPOSITE SIDE), IS 1800 DOLLARS. THERE WAS NO ACCIDENT AS I WAS TRAVELING A SLOW RATE OF SPEED.
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Jan 07, 2011 - Bretz, WV - Front
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE THE VEHICLE WAS PARKED THE RIGHT FRONT COIL SPRING BROKE AND PUNCTURED THE PASSENGER SIDE FRONT TIRE. THE CONTACT STATED THAT HE CUT A SECTION OF THE COIL SPRING OUT IN ORDER TO CHANGE THE TIRE. THE VEHICLE WAS TAKEN A LOCAL MECHANIC WHO STATED THAT THE LEFT FRONT COIL SPRING ALSO BROKE AND PUNCTURED THE DRIVERS SIDE FRONT TIRE. THE DEALER REPLACED THE TWO FRONT COIL SPRINGS AND BOTH FRONT TIRES. THE FAILURE AND CURRENT MILEAGES WERE 130,632.
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Jan 07, 2011 - Franksville, WI - Front
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT NOTICED ONE OF THE TIRES WAS FLAT. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THE FRONT DRIVERS SIDE TIRE WAS PIERCED BY A FRACTURED COIL SPRING. THE FRACTURED PORTION OF THE COIL SPRING WAS CUT OFF AND A NEW TIRE WAS INSTALLED. THE VEHICLE WAS DRIVEN HOME WHERE THE CONTACT INSTALLED NEW COIL SPRINGS. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 100,203.
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Jan 07, 2011 - Noblesville, IN - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVE WAY THE DRIVERS SIDE FRONT TIRE BECAME FLAT AND THE FRONT END OF THE VEHICLE FELL DOWN. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY THE DRIVERS SIDE FRONT COIL SPRING WHICH ALSO DAMAGED THE TIRE. THE DEALER REPLACED THE DRIVER AND PASSENGERS FRONT COIL SPRINGS, STRUTS, AND THE FRONT TIRE. THE FAILURE MILEAGE WAS 225,000 AND THE CURRENT MILEAGE WAS 230,000. UPDATED 2/28/11 UPDATED 05/19/11
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Jan 05, 2011 - Toledo, OH - Front
FRONT SUSPENSION SPRING BROKE SUDDENLY, CAUSING FRONT CORNER OF VEHICLE TO DROP, VEHICLE PULLED ABRUPTLY TO THE LEFT, AND BROKEN SPRING PIERCED TIRE ON 2003 FORD TAURUS. LUCKILY NOBODY WAS KILLED, POTENTIALLY VERY DEADLY QUALITY DEFECT WITH THESE VEHICLES. FORD ACKNOWLEDGES PROBLEM WITH 1999-2001 TAURUS COIL SPRINGS, BUT WILL NOT REPAIR LATER MODELS, EVEN THOUGH THEY APPARENTLY HAVEN'T FIXED THE PROBLEM.
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Jan 05, 2011 - Webberville, MI - Front
FRONT SPRINGS BREAKING ON 2003 TAURUS. LOUD BOOM IN FRONT OF CAR. RESULT IS A BROKEN SPRING DAMAGING FRONT TIRE ALSO. CAR WAS BACKING OUT OF GARAGE WHEN IT HAPPENED. HAD TO TOW VEHICLE AS IT COULD NOT BE MOVED WITHOUT FURTHER DAMAGE TO VEHICLE.
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Jan 04, 2011 - Peabody, MA - Suspension
WHILE EXITING MY DRIVEWAY THE LEFT FRONT SPRING COIL LET GO PUNCTURING THE TIRE AND RENDERING THE VEHICLE INOPERABLE. HAD TO HAVE VEHICLE TOWED TO REPAIR FACILITY FOR REPLACEMENT. FORD MOTOR COMPANY HAD A RECALL ON THIS COMPONENT ON SOME OTHER OF ITS VEHICLES, BUT I WAS INFORMED MY VEHICLE WAS NOT IN THE RECALL. IT SEEMS TO BE AN ONGOING PROBLEM. WHEN ARE THEY GOING TO ADMIT THE PROBLEM AND FIX IT, WHEN SOMEONE HAS A SERIOUS CRASH OR DIES?
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Jan 04, 2011 - Falmouth, MA - Front
TL CONTACT OWNS A 2003 FORD TAURUS SES (NA). WHILE DRIVING APPROXIMATELY 15 MPH, THE DRIVER SIDE FRONT COIL SPRING BROKE AND PUNCTURED THE DRIVER SIDE FRONT TIRE. THE CONTACT LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO AVOID A CRASH BY APPLYING THE BRAKES. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE MECHANIC STATED THAT THE FRONT COIL SPRING BROKE AND THE ENTIRE STRUT ASSEMBLY AND THE TIRE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 84,523.
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Jan 03, 2011 - Brockton, MA - Front
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE FRONT COIL SPRING FRACTURED CAUSING THE VEHICLE TO MOUNT THE SIDEWALK. THE COIL SPRING CAUSED THE FRONT DRIVER SIDE TIRE TO BURST AS WELL. THE CONTACT HAD THE VEHICLE TOWED TO HIS PLACE OF RESIDENCE AND CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THERE WERE NO RECALLS FOR THE VEHICLE AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT STATED THE FRONT COIL SPRING MALFUNCTIONING COULD HAVE CAUSED A SERIOUS CRASH. THE FAILURE MILEAGE WAS 101,000.
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Jan 01, 2011 - Camden, NY - Front
2003 FORD TAURUS, PULLING OUT OF PARKING SPACE, FRONT RIGHT COIL SPRING BROKE AND DAMAGED TIRE.
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Dec 29, 2010 - South Bend, IN - Front, Springs, Coil Springs
TUE 28DEC2010 OUTSIDE TEMP = 21F I ENTERED DRIVER'S SEAT & IMMEDIATELY HEARD LOUD "BONG!" SOUND OF LF COIL SPRING BREAKING. I AM FAMILIAR W/ FORD RECALL# 04V332000 (NHTSA REFERENCE #04V332000) AND HAVE BEEN WAITING SIMILAR RECALL FOR NEWER MODELS DURING NHTSA ACTION NUMBER: EA08018, ONGOING FOR OVER TWO YEARS NOW. I TRIED TO DRIVE OFF SLOWLY TO AVOID TIRE DAMAGE BUT COULD NOT, AS WITHIN THE FIRST TIRE ROTATION THE BROKEN SPRING SLASHED THE ENTIRE INSIDE SIDEWALL OF THE LF TIRE. REPAIRS WILL COST $300 FOR STRUT/SPRING REPLACEMENT + $60 TOW + $150 FOR TIRE, TOTAL = $510, AND I EXPECT RF TO BREAK IDENTICALLY AT ANY MOMENT. IT IS OUTRAGEOUS THAT THE INVESTIGATION OF A SAFETY HAZARD IDENTICAL TO VEHICLES TWO YEARS OLDER HAS TAKEN TWO YEARS!
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Dec 29, 2010 - South Bend, IN - Front
TUE 28DEC2010 OUTSIDE TEMP = 21F I ENTERED DRIVER'S SEAT & IMMEDIATELY HEARD LOUD "BONG!" SOUND OF LF COIL SPRING BREAKING. I AM FAMILIAR W/ FORD RECALL# 04V332000 (NHTSA REFERENCE #04V332000) AND HAVE BEEN WAITING SIMILAR RECALL FOR NEWER MODELS DURING NHTSA ACTION NUMBER: EA08018, ONGOING FOR OVER TWO YEARS NOW. I TRIED TO DRIVE OFF SLOWLY TO AVOID TIRE DAMAGE BUT COULD NOT, AS WITHIN THE FIRST TIRE ROTATION THE BROKEN SPRING SLASHED THE ENTIRE INSIDE SIDEWALL OF THE LF TIRE. REPAIRS WILL COST $300 FOR STRUT/SPRING REPLACEMENT + $60 TOW + $150 FOR TIRE, TOTAL = $510, AND I EXPECT RF TO BREAK IDENTICALLY AT ANY MOMENT. IT IS OUTRAGEOUS THAT THE INVESTIGATION OF A SAFETY HAZARD IDENTICAL TO VEHICLES TWO YEARS OLDER HAS TAKEN TWO YEARS!
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Dec 25, 2010 - Erie, PA - Rear
ABOUT 4 MONTHS AGO AS I WAS BACKING MY CAR OUT OF THE GARAGE, THE FRONT LEFT COIL SPRING BROKE WHICH PREVENTED ME FROM DRIVING THE VEHICLE. I HAD TO REPLACE BOTH OF THE FRONT STRUTS AND COIL SPRINGS WHICH COST ME SEVERAL HUNDRED DOLLARS. TODAY, AS I WAS BACKING OUT OF MY GARAGE ONCE AGAIN, THE LEFT REAR COIL SPRING BROKE. AGAIN, I WILL NEED TO SPEND SEVERAL HUNDRED DOLLARS, THIS TIME TO REPLACE THE REAR STRUTS AND COIL SPRINGS IN ORDER TO ASSURE MY VEHICLE IS SAFE TO DRIVE. MY VEHICLE IS ONLY USED TO DRIVE A FEW MILES EVERY DAY ON SMOOTH, PAVED ROADS SO THERE SHOULD BE NO REASON WHY I AM HAVING TO REPLACE THESE PARTS DUE TO THEIR BREAKING. I FEEL FORTUNATE THAT THE PARTS BROKE AS I WAS EXITING MY GARAGE, AND NOT DRIVING DOWN THE ROAD AT 50 MPH. I BELIEVE THIS ONGOING ISSUE IS A SAFETY CONCERN AND SHOULD BE ADDRESSED. I HOPE SOME TYPE OF FINANCIAL COMPENSATION CAN BE AGREED UPON TO COVER THE COSTS ASSOCIATED WITH THIS ONGOING SAFETY ISSUE.
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Dec 25, 2010 - Erie, PA - Front
ABOUT 4 MONTHS AGO AS I WAS BACKING MY CAR OUT OF THE GARAGE, THE FRONT LEFT COIL SPRING BROKE WHICH PREVENTED ME FROM DRIVING THE VEHICLE. I HAD TO REPLACE BOTH OF THE FRONT STRUTS AND COIL SPRINGS WHICH COST ME SEVERAL HUNDRED DOLLARS. TODAY, AS I WAS BACKING OUT OF MY GARAGE ONCE AGAIN, THE LEFT REAR COIL SPRING BROKE. AGAIN, I WILL NEED TO SPEND SEVERAL HUNDRED DOLLARS, THIS TIME TO REPLACE THE REAR STRUTS AND COIL SPRINGS IN ORDER TO ASSURE MY VEHICLE IS SAFE TO DRIVE. MY VEHICLE IS ONLY USED TO DRIVE A FEW MILES EVERY DAY ON SMOOTH, PAVED ROADS SO THERE SHOULD BE NO REASON WHY I AM HAVING TO REPLACE THESE PARTS DUE TO THEIR BREAKING. I FEEL FORTUNATE THAT THE PARTS BROKE AS I WAS EXITING MY GARAGE, AND NOT DRIVING DOWN THE ROAD AT 50 MPH. I BELIEVE THIS ONGOING ISSUE IS A SAFETY CONCERN AND SHOULD BE ADDRESSED. I HOPE SOME TYPE OF FINANCIAL COMPENSATION CAN BE AGREED UPON TO COVER THE COSTS ASSOCIATED WITH THIS ONGOING SAFETY ISSUE.
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Dec 22, 2010 - Deloit, WI - Front
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN REVERSE WHEN THE VEHICLE EXHIBITED A LOUD NOISE FROM THE FRONT END OF THE VEHICLE. SUDDENLY, THE FRONT DRIVER SIDE OF THE VEHICLE COLLAPSED TO THE GROUND CAUSING THE TIRE TO FLATTEN. THE DAMAGED TIRE WAS REPLACED WITH A SPARE TIRE AND THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FAILURE COULD POSSIBLY BE RELATED TO THE COIL SPRING. THE MECHANIC ADVISED THAT THE VEHICLE BE REPAIRED AT ANOTHER REPAIR SHOP BECAUSE THEY WERE UNABLE TO PROVIDE ANY TYPE OF SUSPENSION REPAIRS. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED BY A SECOND MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 277,000.
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Dec 21, 2010 - Des Moines, IA - Front
WAS BACKING OUT OF THE DRIVEWAY AND HEARD A LOUD THUMP AND THEN MY TIRE DEFLATED LIKE A BALLOON. HAD A TIRE GUY COME TO FIX IT AND HE SAID IT WAS DUE TO A BROKEN STRUT/SPRING. IT HAD BROKEN AND SLASHED THE TIRE. I AM JUST THANKFUL THIS DID NOT HAPPEN ON THE INTERSTATE DRIVING AT A HIGH RATE OF SPEED. COULD HAVE BEEN DEADLY.
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Dec 21, 2010 - Farmington Hills, MI - Front
MY 2003 FORD TAURUS WAS SIMPLY SITTING IN MY DRIVEWAY AND ALL OF A SUDDEN THERE WAS A HUGE POP. WE LOOKED TO SEE THE TIRE HAD GONE FLAT! WHEN I TOOK THE TIRE WE DISCOVERED THE FLAT WAS A RESULT FROM THE COIL SPRING BREAKING AND PUNCTURING THE TIRE. SO NOW NOT ONLY DO I HAVE TO PAY TO FIX THE SPRING, BUT ALSO A NEW TIRE. OBVIOUSLY FORD HAS NOT RESOLVED THE ISSUE WITH THE 2001 CUT OFF MODEL ON A RECALL AND THEY NEED TO MAKE RIGHT WITH THEIR CUSTOMERS. I HAVE BEEN A LOYAL FORD OWNER. THEY SHOULD BE AS LOYAL TO THEIR CUSTOMERS!!!
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Dec 20, 2010 - Rockford, IL - Front
ON 12/20/2010 LEFT FRONT COIL SPRING BROKE AND PUNCTURED TIRE WHILE DRIVING ON STATE HIGHWAY. INCIDENT OCCURRED JUST 2 MILES AFTER DEPARTURE FROM HOME. THOUGHT IT WAS JUST A FLAT TIRE. THE SHOULDER WAS NARROW AND THE ROAD WAS SNOW COVERED. WHEN PULLING OFF THE ROAD THE CAR GOT STUCK IN THE SNOW. UPON RETRIEVAL FROM THE DITCH AND SUBSEQUENT TOW TO THE TIRE STORE WE DISCOVERED THE BROKEN SPRING ISSUE. WE HAVE NOT YET REPAIRED THE SPRING/STRUT PROBLEM AS THE TIRE STORE DOES NOT PERFORM THAT TYPE OF REPAIR. WE ARE PLANNING TO REPLACE BOTH FRONT SPRINGS AND STRUTS AS WELL AS REAR SPRINGS TO HAVE SOME PEACE OF MIND. WE PURCHASED FOUR NEW TIRES AND WILL HAVE IT TOWED TO THE FULL-SERVICE REPAIR SHOP ON 12/21/2010. THE TIRE STORE COULD NOT MOUNT THE NEW TIRE ON THE LEFT FRONT BECAUSE OF THE BROKEN SPRING. THE TIRE STORE MOUNTED THE "MINI" SPARE THAT COULD CLEAR THE BROKEN SPRING. WE FEEL FORD SHOULD REIMBURSE US FOR THE COST OF REPAIRS. WE ARE FORTUNATE THAT THERE WERE NO INJURIES!
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Dec 20, 2010 - Rochester, MN - Front
ON MY 2003 FORD TAURUS, THE DRIVERS SIDE FRONT COIL SPRING ASSEMBLY BROKE. THIS SLICED MY TIRE SIDEWALL AND CAUSED MY CAR FRONT END TO DROP TO THE GROUND. LUCKILY THIS HAPPENED WHEN PARKED IN MY GARAGE. THE BAD THING IS THAT IT IS MINNESOTA AND WINTER. I THANK GOD I WAS NOT DRIVING DOWN THE ROAD. THIS WOULD HAVE BEEN VERY, VERY BAD.
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Dec 17, 2010 - Fort Loramie, OH - Suspension
DRIVERS SIDE FRONT COIL SPRING IN THE STRUT BROKE AND SLASHED THE ADJACENT TIRE. THIS WAS NOTICED WHEN THE CAR WAS BEGINNING TO BE BACKED OUT OF A PARKING SPOT. WE HAD TO REPLACE BOTH STRUT ASSEMBLIES FOR SAFETY SAKE, REPLACE THE DAMAGED TIRE AS WELL. WE OPTED TO REPLACE THE OTHER THREE TIRES DUE TO WEAR. ALSO, THE GARAGE RECOMMENDED WE REPLACE THE BALL JOINTS AND LH SIDE TIE ROD END. THE FRONT END WAS ALIGNED AS WELL. TOTAL COST $1871. I AM OUTRAGED THAT THERE IS A RECALL FOR 1999 THRU 2001 TAURUS CARS BUT NOTHING COVERING UP TO AND INCLUDING 2003'S. I ALSO THINK IT IS RIDICULOUS THAT THE CUTOFF TO REPAIR THIS PROBLEM OCCURS WHEN A CAR EXCEEDS 100000 MILES. THIS IS A KNOWN DESIGN DEFECT AND ALL FORD TAURUS CARS SHOULD HAVE BEEN RECALLED AND REPAIRED. MY DAUGHTER WAS LUCKY THIS FAILURE OCCURRED IN A PARKING LOT AND NOT WHEN GOING 65MPH! SEVERE INJURY AND DEATH COULD HAVE BEEN THE RESULT AND OTHER PEOPLE MAY HAVE BEEN INVOLVED! I IMPLORE NHTSA TO FORCE FORD TO ENGAGE IN A RETROACTIVE RECALL FOR ALL AFFECTED TAURUS CARS. IT IS INEXCUSABLE TO HAVE A DESIGN DEFECT OF THIS MAGNITUDE ON THE PUBLIC HIGHWAYS. I CAN UNDERSTAND A BROKEN SPRING CAN OCCUR, BUT THE COMPLAINTS CLEARLY SHOW THAT THE SPRING THEN SLASHES THE TIRE, CAUSING AN IMMEDIATE BLOWOUT AND POTENTIAL LOSS OF CONTROL OF THE VEHICLE.
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Dec 17, 2010 - Mecosta, MI - Front
I PULLED OUT OF MY DRIVEWAY AND REALIZED I HAD A VERY FLAT TIRE. I CALLED THE SERVICE STATION UP THE STREET. HE TOLD ME TO DRIVE IT DOWN SLOWLY & HE'D PUT THE DONUT ON IT AND ORDER ME A NEW TIRE. WHEN HE LOOKED AT MY CAR AT HIS SHOP, HE SAID THE DRIVER'S SIDE, FRONT COIL SPRING HAD SNAPPED AND SLICED THROUGH MY TIRE. HE SAID I WAS LUCKY IT DIDN'T HAPPEN ON THE FREEWAY OR I COULD HAVE HAD A BAD ACCIDENT. HE SAID I WAS ALSO LUCKY I HADN'T JUST PUT THE DONUT ON IT MYSELF AND DRIVEN IT OVER THE WEEKEND, BECAUSE IT WOULD HAVE SNAPPED THE DONUT WHILE I WAS ON THE ROAD. I LOOKED UP THE PROBLEM ONLINE AND REALIZED MANY, MANY 2003 FORD TAURUSES HAVE HAD THIS PROBLEM. FORD HAS HAD TO RECALL SEVERAL MAKES & YEARS, BUT THE 2003 FORD TAURUS HAS NOT SO FAR BEEN INCLUDED. I HAD TAKEN MY CAR OUT 2 DAYS EARLIER WITH NO PROBLEMS. IT MUST HAVE SNAPPED WHILE SITTING IN MY DRIVEWAY.
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Dec 17, 2010 - Haverton, OH - Suspension
TL CONTACT OWNS A 2003 FORD TAURUS SE (NA). THE CONTACT STATED THAT THE FRONT COIL SPRINGS BROKE WHILE THE VEHICLE WAS BEING REVERSED AT 5 MPH AND PUNCTURED THE TIRES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE COIL SPRINGS AND TIRE WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 132,000.
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Dec 16, 2010 - Slippery Rock, PA - Suspension
THE SUSPENSION COIL SPRING FRACTURED AND PUNCTURED THE TIRE NEXT TO IT, CAUSING THE TIRE TO EXPLODE.
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Dec 08, 2010 - Springwater , NY - Front
FRONT LEFT COIL SPRING BROKE WHILE DRIVING 20 MPH ON A SMOOTH PAVED VILLAGE HIGHWAY CAUSING A PUNCTURE AND RESULTING IN A BLOW OUT OF THAT TIRE.
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Dec 03, 2010 - Pittsburgh, PA - Suspension
TL CONTACT OWNS A 2003 FORD TAURUS. THE DRIVER SIDE COIL SPRING BROKE AND PUNCTURED THE DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP WHO REPLACED TWO STRUTS ASSEMBLY AND A TIRE AT THE CONTACT'S EXPENSE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 113,000.
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Dec 01, 2010 - Plymouth, MN - Front
CAME BACK FROM VACATION (WAS NOT DRIVING THE CAR ON VACATION), BACKED UP CAR IN DRIVEWAY AND HEARD A LOUD SNAP. LOOKED AND THE TIRE WAS FLAT. CALLED A TOW TRUCK AND WHEN TOW TRUCK OPERATOR REMOVED THE TIRE TO REPLACE IT, HE FOUND A BROKEN FRONT LEFT COIL SPRING, WHEN WE LOOKED AT THE BACK SIDE OF THE TIRE, IT HAD NUMEROUS TEARS AND PUNCTURES. WE WILL NEED TO REPLACE THE COIL AND THE TIRE.
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Nov 22, 2010 - Brunswick, OH - Front
THE FRONT DRIVER SIDE SPRING BROKE ON MY 2003 FORD TAURUS AND BLEW OUT THE TIRE. MAKING THE CAR UNDRIVEABLE.
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Sep 21, 2010 - Ball, LA - Front
WHILE BACKING OUT OF DRIVEWAY, HEARD A POP SOUND. VEHICLE WAS IMMEDIATELY STOPPED AND THE RIGHT FRONT COIL SPRING HAD SNAPPED INTO SEVERAL PIECES. SOME DAMAGE TO OTHER COMPONENTS, TIRE APPEARS TO BE UNDAMAGED. REPAIRS ARE PENDING. VEHICLE WAS ORIGINALLY FROM THE WESTERN NEW YORK STATE AREA.
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Sep 10, 2010 - Livonia, MI - Rear
REAR SPRINGS WERE FOUND BROKEN WHEN HAVING THE OIL CHANGED. BROKEN SPRING COULD PUNCTURE REAR TIRES, CAUSING LOSS OF CONTROL OF VEHICLE. HAD TO REPLACE BROKEN REAR SPRINGS, OLD PARTS ARE AVAILABLE.
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Aug 30, 2010 - Eagan, MN - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE VEHICLE WAS IN THE DRIVEWAY WHERE THE LEFT FRONT SPRING BROKE AND PUNCTURED THE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE WHO REPLACED BOTH FRONT SPRINGS AND FOUR NEW TIRES AT HER EXPENSE FOR $1405. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS A RECALL BUT IT DID NOT INCLUDE HER YEAR, MAKE OR MODEL VEHICLE. THE FAILURE MILEAGE WAS 159,280.
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Aug 07, 2010 - Urbana, IL - Rear
BOTH REAR SPRINGS ON VEHICLE BROKE AND CAUSED SPRINGS TO SLIP OFF OF LOWER SPRING PERCH. SHARP BROKEN END OF LEFT REAR SPRING CAME WITHIN 0.25 INCHES OF CONTACTING TIRE. SHARP END OF SPRING CAME VERY CLOSE TO PUNCTURING TIRE. NO PARTICULAR EVENT CAUSED THIS FAILURE. DON'T KNOW EXACTLY WHEN IT HAPPENED. I JUST NOTICED THE REAR END OF THE CAR WAS SITTING LOWER THAN USUAL. CAR STILL DROVE FINE. TOOK CAR TO LOCAL FORD DEALER. THEY REPLACED BOTH REAR SPRINGS AND STRUTS AT MY COST OF APPROXIMATELY $700. OLD PARTS KEPT BY FORD DEALER.
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Aug 03, 2010 - Dowagiak, MI - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE DRIVER SIDE COIL SPRING FRACTURED AND CAUSED THE VEHICLE SUSPENSION TO DROP. THE TIRE AND AXLE WERE DAMAGED AS A RESULT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE CONTACT ALSO STATED THAT PRIOR TO THE FAILURE, HE NOTICED THE REAR SPRING EXHIBITED SIGNS OF RUST. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000.
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Jul 29, 2010 - Westerville, OH - Rear, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS SE. THE CONTACT STATED THE VEHICLE WAS HAVING A ROUTINE OIL CHANGE PERFORMED WHEN HE WAS ADVISED BY THE MECHANIC THAT THE REAR COIL SPRING HAD FRACTURED. THE COIL SPRING WAS REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 21,000.
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Jul 19, 2010 - Rochester, NY - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING APPROXIMATELY 4 MPH AND MAKING A TURN, THE CONTACT HEARD A LOUD GRINDING AND POPPING NOISE. THE FRONT END OF THE VEHICLE DROPPED DOWN AND THE CONTACT OBSERVED THAT THE FRONT DRIVERS SIDE TIRE BLEW OUT BECAUSE THE COIL SPRING PIERCED IT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FRONT COIL SPRINGS WERE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 71,300.
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Jul 13, 2010 - Des Moines, IA - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS. WHILE REVERSING FROM A PARKING SPACE AT 2 MPH, HE HEARD A LOUD POP AND THE FRONT DRIVER TIRE WENT FLAT. HE ATTEMPTED TO CHANGE THE TIRE AND NOTICED THE COIL SPRING WAS FRACTURED IN THREE PARTS. THE COIL SPRING PUNCTURED THE TIRE AND CAUSED IT TO BECOME FLAT. THERE WAS NOT A RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,156.
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Jul 12, 2010 - Mason, OH - Rear
2003 FORD TAURUS FRONT AND BACK COIL SPRINGS BROKE AND THE FRONT PUNCTURED THE TIRES WHICH ALSO HAD TO BE REPLACED. THE FRONT SUSPENSION COIL PROBLEMS HAPPENED ON MARCH 1, 2010 COSTING $1149.01 WHICH INCLUDED THE TWO NEW TIRES WE HAD TO BUY THAT GOT PUNCTURED BY THE COILS. THE BACK SUSPENSION PROBLEMS HAPPENED ON MAY 10, 2010 COSTING $142.75. I HAVE READ MANY TIMES THAT THIS IS A PROBLEM AND FEEL THAT FORD SHOULD BE HELD RESPONSIBLE FOR THE COSTS OF THESE REPAIRS AND IT SHOULD BE RECALLED.
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Jul 12, 2010 - Mason, OH - Front
2003 FORD TAURUS FRONT AND BACK COIL SPRINGS BROKE AND THE FRONT PUNCTURED THE TIRES WHICH ALSO HAD TO BE REPLACED. THE FRONT SUSPENSION COIL PROBLEMS HAPPENED ON MARCH 1, 2010 COSTING $1149.01 WHICH INCLUDED THE TWO NEW TIRES WE HAD TO BUY THAT GOT PUNCTURED BY THE COILS. THE BACK SUSPENSION PROBLEMS HAPPENED ON MAY 10, 2010 COSTING $142.75. I HAVE READ MANY TIMES THAT THIS IS A PROBLEM AND FEEL THAT FORD SHOULD BE HELD RESPONSIBLE FOR THE COSTS OF THESE REPAIRS AND IT SHOULD BE RECALLED.
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Jul 09, 2010 - Livonia, MI - Rear
FRONT AND REAR SPRINGS ON 2003 FORD TAURUS FRACTURED. THE FRONT SPRING FRACTURED WHILE SITTING IN THE DRIVEWAY AND WRAPPED ITSELF AROUND THE BRAKE LINES AND HIT THE TIRE. HAD THIS HAPPENED WHILE DRIVING, THE RESULT WOULD HAVE BEEN A CATASTROPHIC ACCIDENT CAUSED BY TOTAL LOSS OF CONTROL AND BRAKING. BOTH REAR SPRINGS FRACTURED ON AN UNKNOWN DATE BUT FRACTURED AT THE BOTTOM WITHOUT TOTAL FAILURE.
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Jul 09, 2010 - Livonia, MI - Front
FRONT AND REAR SPRINGS ON 2003 FORD TAURUS FRACTURED. THE FRONT SPRING FRACTURED WHILE SITTING IN THE DRIVEWAY AND WRAPPED ITSELF AROUND THE BRAKE LINES AND HIT THE TIRE. HAD THIS HAPPENED WHILE DRIVING, THE RESULT WOULD HAVE BEEN A CATASTROPHIC ACCIDENT CAUSED BY TOTAL LOSS OF CONTROL AND BRAKING. BOTH REAR SPRINGS FRACTURED ON AN UNKNOWN DATE BUT FRACTURED AT THE BOTTOM WITHOUT TOTAL FAILURE.
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Jul 06, 2010 - Florence, WI - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING IN REVERSE AT A VERY LOW SPEED THERE WAS A LOUD NOISE NEAR THE FRONT DRIVER SIDE TIRE. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING BROKE AND PIERCED THE TIRE. THE COIL SPRING WAS REPLACED BY AN INDEPENDENT MECHANIC. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT STATED THAT HE DROVE APPROXIMATELY 2 MILES WHEN THE FRONT PASSENGER SIDE COIL SPRING BROKE AND PIERCED THE TIRE. THE VEHICLE WAS NOT REPAIRED FOR THE SECOND FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 64,000.
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Jul 02, 2010 - Hannah City, IL - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE FRONT DRIVER SIDE COIL SPRING BROKE. THE CONTACT REPLACED THE FRONT COIL SPRING AND NOTICED THAT THE PASSENGER SIDE FRONT COIL SPRING WAS CORRODED. THE CONTACT HAD NOT CALLED THE MANUFACTURER REGARDING THE FRONT COIL SPRING. THE CONTACT STATED THAT THE COIL SPRING COULD HAVE CAUSED A MAJOR CRASH IF THE VEHICLE WAS TRAVELING AT A HIGH RATE OF SPEED. THE FAILURE MILEAGE WAS 142,000.
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Jun 29, 2010 - Quinnesec, MI - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD.THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAM SENSOR WAS REPLACED. APPROXIMATELY 5 MONTHS LATER THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE THE CAM SENSOR WAS AGAIN REPLACED. THE FAILURE RECURRED AGAIN AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CAM SENSOR WAS RESET. THE FAILURE HAS NOT RECURRED. APPROXIMATELY 1 YEAR LATER WHILE DRIVING AT APPROXIMATELY 20 MPH THE FRONT PASSENGER SIDE TIRE BLEW OUT. UPON EXAMINING THE VEHICLE THE CONTACT NOTICED THE COIL SPRING WAS BROKEN AND PIERCED THE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER SIDE COIL SPRING WAS REPLACED. THE CONTACT ALSO STATED THAT APPROXIMATELY 2 MONTHS LATER WHILE ATTEMPTING TO OPERATE THE VEHICLE IT WOULD NOT SHIFT INTO GEAR AND WOULD NOT MOVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF BEING DIAGNOSED. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 90,600.
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Jun 25, 2010 - Sidney, ME - Rear, Springs
FORD TAURUS 2003 REAR COIL SPRING BROKEN. CAUSED RUBBING ON TIRE ON SAME SIDE WHICH WORE A DEEP GROOVE IN THE SIDE WALL. ALSO CAUSED TIRE ON OPPOSITE SIDE TO WEAR UNEVENLY. HAD TO REPLACE BOTH TIRES AS WELL AS REPLACE COIL SPRINGS BOTH SIDES. LIVE IN MAINE (SALT- BELT STATE). BOUGHT AS USED VEHICLE. DON'T KNOW IF FRONT SPRINGS WERE REPLACED. DATE OF INCIDENT WAS WHEN THE DEFECT WAS FOUND ON REGULAR INSPECTION.
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Jun 20, 2010 - Camden, NY - Front
WHEN BACKING A 2003 FORD TAURUS FROM ITS WINTER STORAGE PLACE IN APRIL OF THIS YEAR, A STRANGE NOISE WAS HEARD COMING FROM THE LEFT FRONT OF THE VEHICLE AND IT TOOK MORE POWER THAN IT SHOULD HAVE TO BACK OUT. UPON STOPPING THE CAR AFTER A FEW FEET TO SEE IF SOMETHING WAS UNDER THE CAR, IT WAS NOTICED THE LEFT FRONT TIRE WAS COMPLETELY FLAT. AFTER COMPLETELY BACKING OUT OF THE CLOSE QUARTERED GARAGE AND A BETTER INSPECTION OF THE TIRE AND ITS REMOVAL, IT WAS DISCOVERED THE WHOLE INSIDE SIDEWALL OF THE TIRE WAS TORN AND THE TIRE WAS IN TWO PIECES. IT WAS LATER DISCOVERED THE LEFT FRONT COIL SPRING WAS BROKEN AND THE BROKEN PORTION'S POINT WAS RESPONSIBLE FOR RIPPING THE TIRE. INQUIRIES TO THE LOCAL FORD DEALER CONFIRMED FORD WOULDN'T DO ANY SORT OF COMPENSATION FOR FIXING THIS PROBLEM BUT DID SAY HE THOUGHT THERE WAS A RECALL SOME TIME AGO BUT GIVEN THE VIN THIS VEHICLE HE SAID IT WAS NOT COVERED. AFTER A $700+ FIX AT AN INDEPENDENT GARAGE THE CAR WAS ON THE ROAD FOR APPROXIMATELY SIX WEEKS WHEN THE RIGHTSIDE COIL SPRING BROKE AND DID THE SAME THING ONLY THIS TIME IT WAS BEING DRIVEN BY IT'S 79 YEAR OLD OWNER WHO FORTUNATELY WAS ALL MOST STOPPED TO MAKE LEFT TURN WHEN IT BROKE AND SHE WAS ABLE TO GET OFF ON THE SHOULDER OF THE ROAD AND CALLED ASSISTANCE. THIS VEHICLE HAS NOT YET BEEN FIXED A SECOND TIME AND THE PARTS ARE AVAILABLE. THE FORD MOTOR CO. HAS NOT BEEN CALLED YET FOR ANY KIND OF FINANCIAL HELP OR SERVICE ON THIS SECOND INCIDENT YET. I WOULD LIKE TO FIND OUT A LITTLE MORE ABOUT THEIR RESPONSIBILITY, IF ANY, BEFORE CALLING TO THEM OR NY STATE LEVEL CONSUMER PROTECTION AGENCIES. IT IS MY BELIEF THIS IS AN OLD AND KNOWN PROBLEM TO FORD AS MANY MECHANICS I HAVE TALKED TO KNOW OF MANY SUCH IDENTICAL INCIDENTS AND IT IS NOT SO UNCOMMON THAT. THERE SHOULD BE A PERMANENT RECALL FOR SOMETHING LIKE THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Jun 12, 2010 - Niskayuna, NY - Front
RIGHT FRONT SPRING BROKE AND BLEW OUT RIGHT FRONT TIRE. LUCKILY, MY WIFE WAS NOT AT HIGHWAY SPEED WHEN IT HAPPENED. WE HAD TO REPLACE THE TIRE,AND THE FRONT RIGHT SPRING AND STRUT ASSEMBLY.
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Jun 09, 2010 - Aliquippa, PA - Rear, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING AT 10 MPH, THE CONTACT NOTICED A RUBBER BURNING SMELL. HE THEN NOTICED THAT REAR LEFT TIRE HAD BECOME FLAT AND THAT THE CAUSE OF THE FLAT WAS A COIL SPRING THAT BROKE. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT IT WOULD BE EASY IF THE CONTACT PURCHASED THE PART HIMSELF AND REPAIR IT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 26,837.
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May 24, 2010 - Howell, MI - Front
BACKING OUT OF DRIVEWAY IN AM, THE DRIVER'S SIDE COIL SPRING BROKE AND RUPTURED THE TIRE. VEHICLE LOWERED UNTIL FRAME WAS ONE INCH FROM GROUND. HAD TO BE TOWED TO LOCAL SERVICE STATION FOR REPAIR.
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May 23, 2010 - Brookfield, WI - Front
1) THE EVENTS LEADING UP TO THE FAILURE, NONE, CAR WAS RIDING SMOOTH, NO NOISES, BOUNCING, ETC... 2) THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES. THE DRIVERS SIDE FRONT STRUT SPRING BROKE, PUNCTURING THROUGH THE TIRE. THIS IS A HUGE KNOWN PROBLEM WITH THESE CARS. LUCKILY I WAS DRIVING AT A SLOW SPEED (30 MPH) WHEN THE SPRING LET GO. HOWEVER, I DO TAKE THE EXPRESS WAY TO AND FROM WORK AND TRAVEL OFTEN. HAD THIS HAPPENED ON THE EXPRESSWAY I MOST DEFINITELY WOULD HAVE LOST CONTROL WHEN THE SPRING PUNCTURED THROUGH THE TIRE. 3) WHAT WAS DONE TO CORRECT THE FAILURE? STRUTS, SPRINGS, AND TWO FRONT TIRES WERE REPLACED. LUCKILY MY DAD, A FORMER MECHANIC, WAS ABLE TO DO THE STRUTS AND SPRINGS FOR ME. TOTAL COST ENDED UP BEING $600.
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May 20, 2010 - Sanbornville, NH - Suspension
2003 FORD TAURUS. CONSUMER STATES PROBLEMS WITH COIL SPRINGS THE CONSUMER QUESTIONED THE LACK OF A RECALL FOR AN OBVIOUS SAFETY PROBLEM AND PERHAPS DEFECTIVE MATERIAL. THE FRONT AND REAR COIL SPRINGS RUPTURED ON THE CONSUMERS VEHICLE. THE BALL JOINTS, FRONT STABILIZER AND SERPENTINE BELT ALL HAD TO BE REPLACED ON DIFFERENT OCCASIONS. THE CALIPER FROZE, AND THE ROTORS WERE WARPED. UPDATED CONSUMER LETTER 10/27/10.
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May 20, 2010 - Sanbornville, NH - Front, Springs, Coil Springs
2003 FORD TAURUS. CONSUMER STATES PROBLEMS WITH COIL SPRINGS THE CONSUMER QUESTIONED THE LACK OF A RECALL FOR AN OBVIOUS SAFETY PROBLEM AND PERHAPS DEFECTIVE MATERIAL. THE FRONT AND REAR COIL SPRINGS RUPTURED ON THE CONSUMERS VEHICLE. THE BALL JOINTS, FRONT STABILIZER AND SERPENTINE BELT ALL HAD TO BE REPLACED ON DIFFERENT OCCASIONS. THE CALIPER FROZE, AND THE ROTORS WERE WARPED. UPDATED CONSUMER LETTER 10/27/10.
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May 20, 2010 - Sanbornville, NH - Rear, Springs, Coil Springs
2003 FORD TAURUS. CONSUMER STATES PROBLEMS WITH COIL SPRINGS THE CONSUMER QUESTIONED THE LACK OF A RECALL FOR AN OBVIOUS SAFETY PROBLEM AND PERHAPS DEFECTIVE MATERIAL. THE FRONT AND REAR COIL SPRINGS RUPTURED ON THE CONSUMERS VEHICLE. THE BALL JOINTS, FRONT STABILIZER AND SERPENTINE BELT ALL HAD TO BE REPLACED ON DIFFERENT OCCASIONS. THE CALIPER FROZE, AND THE ROTORS WERE WARPED. UPDATED CONSUMER LETTER 10/27/10.
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May 16, 2010 - Rochester, MN - Front
WHILE BACKING MY 2003 FORD TAURUS OUT OF THE GARAGE, THE FRONT DRIVER SIDE TIRE BLEW UP. IT WAS A LOUD NOISE. MY HUSBAND WAS STANDING IN FRONT OF THE CAR AND THOUGHT I RAN OVER SOMETHING THAT MADE THE TIRE BLOW. WHEN HE TOOK THE TIRE OFF HE FOUND THAT THE SPRING HAD SNAPPED AND PUNCTURED THE TIRE AND IT CANNOT BE REPAIRED. WE FEEL SO LUCKY NO ONE WAS DRIVING THE CAR AT THE TIME. IT VERY EASILY WOULD HAVE LOST CONTROL AND COULD HAVE INJURED OR KILLED SOMEONE. WE HAVE PROPERLY MAINTAINED THE CAR AND NOW I SEE MANY OTHER FORD TAURUS DRIVERS HAVE THE SAME PROBLEM. FORD HAD A RECALL FOR 1999-2001 CARS WITH THE SAME PROBLEM.
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May 13, 2010 - New Hartford, CT - Front, Springs, Coil Springs
I OWN A 2003 FORD TAURUS STATION WAGON. I HAD JUST COMPLETED A VACATION 1000+ MILE TRIP AT HIGHWAY SPEEDS. SEVERAL DAYS LATER, WHILE IN A PARKING LOT DRIVING AT A SLOW SPEED THERE OCCURRED A LOUD METALLIC GRINDING SOUND, FOLLOWING IMMEDIATELY BY A HISS NOISE WITH AN INSTANT COLLAPSE OF MY LEFT FRONT TIRE. I HAD THE CAR TOWED INTO A LOCAL FORD DEALER, AND THE DIAGNOSIS WAS THE LEFT FRONT SPRING HAD BROKEN, SLASHING THE INSIDE OF THE LEFT FRONT TIRE. NEEDLESS TO SAY IF THIS HAD OCCURRED AT HIGHWAY SPEEDS, THE LIKELIHOOD IS THAT I WOULD NOT BE AROUND TO BE ENTERING THIS COMPLAINT. MY REPAIR COST WAS $1456.80, NOT COVERED BY WARRANTY. THIS RAISES A QUESTION: WHY NOT? AN INTERNET CHECK SHOWED THIS FORD COIL SPRING PROBLEM TO BE HAPPENING FOR YEARS, DESPITE IT'S OBVIOUS THREAT TO LIVES! UPDATED IVOQ 12/29/10
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Apr 29, 2010 - Haddam, CT - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED HE STARTED THE ENGINE AND ACCELERATED APPROXIMATELY ONE FOOT BEFORE HEARING AN UNUSUALLY LOUD BANG. WHEN EXITING THE VEHICLE HE FOUND BOTH THE DRIVER AND PASSENGERS SIDE FRONT TIRES WERE FLAT. UPON FURTHER INSPECTION, HE FOUND THAT THE FRONT COIL SPRINGS HAD FRACTURED AND PUNCTURED THE TIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 51,228.
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Apr 26, 2010 - Jackson, MI - Front
2003 FORD TAURUS WAS BACKING OUT OF DRIVEWAY WHEN FRONT DRIVERSIDE SPRING SNAP AND PUNCTURED THE TIRE.
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Apr 24, 2010 - Brighton, MI - Front
MY WIFE BACKED OUT OF THE DRIVEWAY IN OUR 2003 FORD TAURUS, THE LEFT FRONT SPRING BROKE AND PUNCTURED THE TIRE. I REPLACED THE STRUT, SPRING AND TIRE. I CHECKED WITH FORD TO SEE IF THERE WAS A RECALL. THE SPRING RECALL ONLY COVERED 2002 TAURUS. I STILL HAVE THE SPRING, STRUT AND MAYBE THE TIRE. I REPORTED THIS WITH FORD, EVEN GAVE THEM THE SERIAL # OFF THE SPRING AND STRUT.
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Apr 22, 2010 - Boothbay Harbor, ME - Front
DRIVER SIDE FRONT COIL SPRING BROKE, BROKEN SPRING RIPPED THE SIDE OF THE TIRE. STABILIZER BAR ALSO BROKEN.
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Apr 19, 2010 - Barrie, 00 - Front, Control Arm, Lower Ball Joint
THE FRONT DRIVER SIDE SPRING COIL BROKE CAUSING A LARGE GASH IN THE TIRE AND INSTANT DEFLATION. HAD BEEN PARKED IN THE DRIVEWAY AND SHIFTED INTO REVERSE. PRESSED THE GAS PEDAL AND THE TIRE SEEMED TO EXPLODE WITH A LOUD SOUND AND DEBRIS. I UNDERSTAND THAT EARLIER MODELS OF THE FORD TAURUS HAVE BEEN RECALLED (BREAKING COIL SPRINGS RECALL NO. 04V332000) AND FIXED BUT THE RECALL HAS NOT BEEN EXTENDED TO NEWER MODELS. THE PROBLEM STILL EXISTS, THE DANGER STILL EXISTS AND THE COST TO FIX THE PROBLEM STILL EXISTS.
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Apr 19, 2010 - Barrie, 00 - Front
THE FRONT DRIVER SIDE SPRING COIL BROKE CAUSING A LARGE GASH IN THE TIRE AND INSTANT DEFLATION. HAD BEEN PARKED IN THE DRIVEWAY AND SHIFTED INTO REVERSE. PRESSED THE GAS PEDAL AND THE TIRE SEEMED TO EXPLODE WITH A LOUD SOUND AND DEBRIS. I UNDERSTAND THAT EARLIER MODELS OF THE FORD TAURUS HAVE BEEN RECALLED (BREAKING COIL SPRINGS RECALL NO. 04V332000) AND FIXED BUT THE RECALL HAS NOT BEEN EXTENDED TO NEWER MODELS. THE PROBLEM STILL EXISTS, THE DANGER STILL EXISTS AND THE COST TO FIX THE PROBLEM STILL EXISTS.
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Apr 12, 2010 - Bloomfield Hills, MI - Front
VEHICLE: 2003 FORD TAURUS WAGON, 95,000 MILES, ALL IN MICHIGAN BY ORIGINAL OWNER. FRIDAY MORNING (FROST WARNING), APRIL 9, 2010. MOVED THE CAR 6 INCHES, WHEN THE FRONT DRIVER SIDE TIRE BLEW OUT, CORNER OF CAR DROPPED. FOLLOWING DAY, TOOK TIRE (16,000 MILES) TO PLACE OF PURCHASE, WHERE THEY HOISTED THE CAR AND DISCOVERED RUPTURED COIL SPRING HAD PUNCTURED TIRE. HAD IT RUPTURED TEN MILES LATER, I WOULD HAVE BEEN ON INTERSTATE 696 GOING 70 MPH IN RUSH HOUR, PUTTING ME, MY PASSENGER AND ADJACENT VEHICLES AT RISK OF DEADLY CRASH. 20 MILES AFTER REPAIR OF SUSPENSION, MY TEENAGE SON, BRAND NEW DRIVER, WAS DRIVING ON ANOTHER INTERSTATE; IT COULD HAVE BEEN HIM (AND ME) INJURED. I'M FURIOUS AT FORD AND AT NHTSA, AS NEITHER HAVE TAKEN ACTION TO REMEDY WELL ESTABLISHED, KNOW DEFECT. HOW MANY DEATHS WILL IT TAKE? DO SOMETHING NOW!! TOTAL COST OF TWO NEW SPRINGS WITH STRUTS, AND NEW TIRE: $850.00. PROPERTY DAMAGE: PUNCTURED TIRE, BROKEN SPRING.
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Mar 30, 2010 - Woburn, MA - Front
COIL SPRING BROKE WHILE BACKING OUT OF MY GARAGE - WHICH BLEW OUT MY FRONT TIRE. I HAD TO PURCHASE A NEW TIRE AND THEN HAVE MY CAR TOWED TO MY MECHANIC. HE REPLACED COIL SPRINGS ON BOTH SIDES AND AS A RESULT OF BROKEN COIL SPRING IT BROKE ANOTHER PART WHICH COST AN ADDITIONA $69.00.
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Mar 21, 2010 - Rockford, MI - Front
WE WERE AT A SCHOOL EVENT AND AT THE END OF THE DAY GOT IN OUR 2003 FORD TAURUS AND PUT IN GEAR TO LEAVE THE PARKING LOT HEARD A LOUD BANG. GOT OUT AND NOTICED FRONT RIGHT TIRE WAS COMPLETELY FLAT. GOT THE JACK AND SPARE TIRE OUT OF TRUNK, LIFTED CAR, LOOSENED LUGS AND TRIED TO PULL OFF TIRE - WOULDN'T COME OFF. REACHED BEHIND TIRE AND FOUNT THE SUSPENSION SPRING WAS STICKING IN THE BACK OF THE TIRE. REACHED IN FURTHER AND PULLED OUT A SECTION OF THE SPRING THAT WAS COMPLETELY BROKEN OFF AND TOSSED IT ON THE GROUND. PUT TIRE BACK ON AND HAD A FLAT BED TRUCK COME TO TOW TO THEIR REPAIR SHOP. I AM NOT LOOKING FORWARD TO GETTING THIS REPAIR BILL.
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Mar 17, 2010 - Nenacooin, PA - Front, Springs, Coil Springs
TL * THE CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE MADE AN UNUSUALLY LOUD NOISE. THE WEATHER WAS NOT A FACTOR. UPON FURTHER INVESTIGATION, THE CONTACT FOUND THE FRONT COIL SPRING HAD FRACTURED AND PUNCTURED THE TIRE. THE STABILIZER BAR WAS ALSO FRACTURED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
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Mar 17, 2010 - Nenacooin, PA - Front, Stabilizer Bar
TL * THE CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE MADE AN UNUSUALLY LOUD NOISE. THE WEATHER WAS NOT A FACTOR. UPON FURTHER INVESTIGATION, THE CONTACT FOUND THE FRONT COIL SPRING HAD FRACTURED AND PUNCTURED THE TIRE. THE STABILIZER BAR WAS ALSO FRACTURED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 66,000.
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Mar 17, 2010 - Dracut, MA - Front
FRONT COIL SPRING SNAPPED AND PUNCTURED THE PASSENGER TIRE.
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Mar 17, 2010 - Utica, NY - Suspension
2003 FORD TAURUS - STARTED CAR MORNING OF 2 18 10 HEARD A LOUD NOISE CAR SAGGED TO THE LEFT GOT OUT OF CAR AND SAW THAT LEFT FRONT TIRE WAS COMPLETELY FLAT THERE WAS A BLOW OUT AND THERE WAS A BIG PIECE OF COIL SPRING THAT WAS BROKEN LYING NEXT TO IT ON THE GARAGE FLOOR. THE MILEAGE ON THE CAR WAS 89,700 MILES. CAR WAS TOWED TO DEALER. MECHANIC PUT IN WHOLE NEW SUSPENSION SYSTEM ON THE LEFT AND RIGHT SIDE FRONT. THE COST WAS $856.00. I WOULD LIKE TO SEE A RECALL FOR THE 2003 FORD TAURUS TO REPLACE ALL 4 SPRINGS FRONT AND REAR. I WOULD ALSO LIKE TO HAVE MY $856.00 REFUNDED TO ME SINCE I UNDERSTAND THIS SAME TYPE OF OCCURRENCE HAS OCCURRED TO HUNDREDS OF 2003 FORD TAURUS OWNERS. MY VEHICLE IDENTIFICATION # IS [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Mar 16, 2010 - Green Bay, WI - Front
2003 FORD TAURUS FRONT SUSPENSION COIL FRACTURE, RESULTING IN A ADJACENT TIRE RAPIDLY LOSING AIR.
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Mar 15, 2010 - North Royalton, OH - Front
MY WIFE AND I GOT IN THE CAR TO GO HOME, I STARTED THE CAR AND WENT TO LEAVE WHEN WE HEARD A LOUD BANG AND CAR DROPPED SEVERAL INCHES. THE RIGHT FRONT SPRING HAD BROKEN AND ONE OF THE PIECES PUNCTURED THE TIRE CAUSING IT TO DEFLATE IMMEDIATELY. WE WOULD HAVE BEEN ON THE HIGHWAY IN A MATTER OF MINUTES, HAD IT HAPPENED THEN IT COULD HAVE BEEN CATASTROPHIC. I SPOKE WITH THE DEALER AND ALSO CONTACTED THE MANUFACTURER VIA E-MAIL AND BOTH BASICALLY SAID SORRY FOR YOUR LUCK. I KNOW THIS IS A COMMON PROBLEM ON THESE VEHICLES AND I ACTUALLY KNOW SOMEONE PERSONALLY THAT HAD THE SAME THING OCCUR WITH HIS 2002 FORD TAURUS. I AM IN THE PROCESS OF HAVING REPAIRED NOW, I AM REPLACING BOTH FRONT SPRINGS AS A SAFETY PRECAUTION AND WILL TRY TO KEEP THE BROKEN SPRING BUT THERE MAY BE A CORE DEPOSIT INVOLVED. THIS DEFECT IN MY OPINION IS POTENTIALLY VERY SERIOUS AND WIDESPREAD AND SHOULD BE ADDRESSED BY SOMEONE. UNFORTUNATELY UNTIL AN ENTIRE FAMILY GETS KILLED ON THE HIGHWAY PROBABLY NOTHING WILL BE DONE.
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Mar 10, 2010 - Ann Arbor , MI - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STARTED THE IGNITION AND THE GEAR SHIFTER WAS PLACED IN THE "REVERSE" POSITION. IMMEDIATELY, THERE WAS A LOUD EXPLOSION OUTSIDE OF THE VEHICLE. THE DRIVER INSPECTED THE VEHICLE AND OBSERVED THE FRONT DRIVER SIDE TIRE WAS COMPLETELY FLATTENED TO THE RIM SURFACE AND THAT THE COIL SPRING WAS BROKEN. THE FAILURE MILEAGE WAS 62,000. UPDATED 9/13/10 UPDATED 09/15/10
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Mar 09, 2010 - Delano, MN - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT WAS DRIVING 45 MPH WHEN THE TIRE BECAME FLAT. THE VEHICLE WAS TOWED TO A LOCAL DEALER. THE DEALER INFORMED HER THAT IT WAS A FAULTY COIL SPRING. THE DEALER STATED THAT THE CONTACT WAS LUCKY AND THAT IT WAS VERY DANGEROUS TO DRIVE THE VEHICLE WITH A FAULTY COIL SPRING. THE DEALER ALSO STATED THAT THIS COULD HAVE CAUSED SUSPENSION FAILURE AND THAT THE COIL SPRING DAMAGED THE TIRE. THE CONTACT ASKED HAS THE DEALER IF HE HAD SEEN THIS TYPE OF FAILURE BEFORE AND HE STATED THAT HE HAD JUST NOT TO A VEHICLE THAT WAS SO YOUNG. THE MANUFACTURER STATED THAT THE VIN WAS NOT ON THE RECALL LIST. THE CONTACT FEELS THAT HER DEFECTS ARE IDENTICAL TO THE RECALL. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THERE HAVE NOT BEEN ANY ADDITIONAL FAILURES AT THIS TIME. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 100,000.
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Feb 28, 2010 - Franklin, WI - Front
FRONT COIL SPRING EXPLODED, 2003 FORD TAURUS. CAR WAS STOPPED IN TRAFFIC LANE. FRONT TIRE RUBBED ON WHEEL WELL. INABILITY TO STEER THE VEHICLE. VERY DANGEROUS. $900 TO REPAIR. I READ OF ISSUES WITH 2003 AND 2001 MODELS. FORD RECALLED 2001 MODELS AND APPARENTLY FORD DIDN'T FIX THIS PROBLEM IN TIME. WHERE IS THE 2003 RECALL?
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Feb 26, 2010 - Brighton, MI - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE COIL SPRING SNAPPED WHILE THE CONTACT WAS BACKING OUT OF A PARKING SPACE AT 3 MPH. THE CONTACT CALLED THE DEALER AND HAD THE VEHICLE REPAIRED. THE CONTACT DID CALL THE MANUFACTURER AND THEY INFORMED HIM THAT HE COULD FILE A COMPLAINT THROUGH NHTSA. THE MANUFACTURER THEN OFFERED THE CONTACT COUPONS VIA EMAIL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 72000 AND THE CURRENT MILEAGE WAS 72,025. UPDATED 3/30/2010 UPDATED 06/01/10.
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Feb 23, 2010 - Gallitzin, PA - Front
2003 FORD TAURUS STATION WAGON WITH 25000 MILES. THE FRONT COIL SPRING SNAPPED. IT HAPPENED IN THE DRIVEWAY. THE FRONT TIRE WAS RUINED AND A STABILIZER ARM WAS ALSO RUINED. MY DAUGHTER AND SON-IN-LAW EXPERIENCED THE SAME EXACT PROBLEM WITH A 2001 MERCURY SABLE.
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Feb 18, 2010 - Brighton, MI - Front
WITH THE CAR PARKED IN MY DRIVEWAY, STARTED THE CAR, PLACED IT IN REVERSE, THE FRONT LEFT STRUT COIL SPRING BROKE AND PUNCTURED THE TIRE. COMPLETE STRUT ASSEMBLY AND TIRE NEED TO BE REPLACED. POTENTIALLY DEADLY CRASH IF IT HAPPENED ON A FREEWAY. GOOGLE SEARCH (2003 FORD TAURUS FRONT SUSPENSION COMPLAINTS) REVEALS MANY HAVE HAD A SIMILAR INCIDENT AND THERE WAS A RECALL FOR THIS SAME ISSUE FOR PRIOR YEAR VEHICLES. MAKES YOU WONDER IF FORD EVER FIXED THE PROBLEM BEFORE THE 2003 MODEL YEAR, OR LIKE MANY OTHER RECALLS THE RECALL WILL BE EXTENDED TO COVER THROUGH THE 2003 MODEL YEAR. RESEARCH SHOWS THE MANUFACTURER'S TRY TO ACHIEVE THIS TO MINIMIZE THE COST OF THE REPAIRS AS FEWER CARS WILL BE IN SERVICE WHEN THE RECALL IS EXTENDED. IT APPEARS THE PROBLEM IS CURRENTLY BEING INVESTIGATED BY NHTSA: NHTSA ACTION NUMBER : EA08018 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE / MODELS : MODEL/BUILD YEARS: FORD / TAURUS 2002-2003 MERCURY / SABLE 2002-2003 MANUFACTURER : FORD MOTOR COMPANY COMPONENT : SUSPENSION:FRONT:SPRINGS:COIL SPRINGS DATE INVESTIGATION OPENED : AUGUST 28, 2008 DATE INVESTIGATION CLOSED : OPEN WHY DO MORE PEOPLE HAVE TO DIE BEFORE ACTION IS TAKEN?
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Feb 18, 2010 - Brighton, MI - Front, Springs, Coil Springs
WITH THE CAR PARKED IN MY DRIVEWAY, STARTED THE CAR, PLACED IT IN REVERSE, THE FRONT LEFT STRUT COIL SPRING BROKE AND PUNCTURED THE TIRE. COMPLETE STRUT ASSEMBLY AND TIRE NEED TO BE REPLACED. POTENTIALLY DEADLY CRASH IF IT HAPPENED ON A FREEWAY. GOOGLE SEARCH (2003 FORD TAURUS FRONT SUSPENSION COMPLAINTS) REVEALS MANY HAVE HAD A SIMILAR INCIDENT AND THERE WAS A RECALL FOR THIS SAME ISSUE FOR PRIOR YEAR VEHICLES. MAKES YOU WONDER IF FORD EVER FIXED THE PROBLEM BEFORE THE 2003 MODEL YEAR, OR LIKE MANY OTHER RECALLS THE RECALL WILL BE EXTENDED TO COVER THROUGH THE 2003 MODEL YEAR. RESEARCH SHOWS THE MANUFACTURER'S TRY TO ACHIEVE THIS TO MINIMIZE THE COST OF THE REPAIRS AS FEWER CARS WILL BE IN SERVICE WHEN THE RECALL IS EXTENDED. IT APPEARS THE PROBLEM IS CURRENTLY BEING INVESTIGATED BY NHTSA: NHTSA ACTION NUMBER : EA08018 NHTSA RECALL CAMPAIGN NUMBER : N/A MAKE / MODELS : MODEL/BUILD YEARS: FORD / TAURUS 2002-2003 MERCURY / SABLE 2002-2003 MANUFACTURER : FORD MOTOR COMPANY COMPONENT : SUSPENSION:FRONT:SPRINGS:COIL SPRINGS DATE INVESTIGATION OPENED : AUGUST 28, 2008 DATE INVESTIGATION CLOSED : OPEN WHY DO MORE PEOPLE HAVE TO DIE BEFORE ACTION IS TAKEN?
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Feb 17, 2010 - Clearfield, PA - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT WHEN PULLING OUT THE DRIVEWAY AT 5 MPH, HE HEARD A CRUNCHING NOISE. HE PULLED OVER AND NOTICED THAT THE NOISE HEIGHTENED. HE SAW THAT THE LEFT FRONT TIRE WAS COMPLETELY FLAT. THE COIL SPRING HAD BROKEN AND THERE WAS A SHARP EDGE THAT PUNCTURED THE TIRE WHICH CAUSED IT TO BECOME FLAT. HE TOOK THE VEHICLE TO THE DEALERSHIP BUT THE DEALER DID NOT HAVE PARTS FOR THE REPAIR. HE HAD THE VEHICLE REPAIRED AT A LOCAL REPAIR SHOP. HE CALLED THE MANUFACTURER AND WAS TOLD THAT THERE WAS NO RECALL AND THEY COULD NOT ASSIST HIM. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
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Feb 17, 2010 - Greensburg, PA - Front
ON MY WIFE'S 2003 FORD TAURUS, THE FRONT SPRING BROKE AND CAUSED MULTIPLE DAMAGES TO THE VEHICLE. FIRST OF ALL THE TIRE WAS COMPLETELY BLOWN OUT DUE TO THE SPRING BREAKING AND SECONDLY, A SWAY LINK WAS DAMAGED TO THE POINT OF REPAIR ALONG WITH ANOTHER PART THAT I NEED TO ASK THE MECHANIC THE NAME OF. THIS SAME MODEL CAR HAD A RECALL IN THE YEARS OF 1999 AND 2001 FOR JUST THIS REASON. THE MECHANIC SEES THIS CONSTANTLY FROM THIS MODEL CAR. THE RECALL WAS FOR A "BOOT" TO BE APPLIED TO THE VEHICLE IN ORDER TO PREVENT THE SPRING FROM PENETRATING THE TIRE WHILE DRIVING. FORTUNATELY, I WAS DRIVING THE CAR OUT OF MY DRIVEWAY AND DOWN THE ALLEY, THEREFORE NO ACCIDENT HAPPENED. I HAVE CONTACTED FORD DIRECTLY AND THEY SAY THAT THERE IS NO RECALL ON MY VEHICLE FOR THIS AND REFERRED ME TO YOU. THE CAR HAS 43,473 MILES ON IT. OF COURSE IT IS OUT OF WARRANTY BUT THIS IS UNCALLED FOR. I CAN UNDERSTAND THE SPRING BREAKING ON AN AUTOMOBILE, BUT TO COMPLETELY SHRED THE TIRE AND CAUSE ALL OF THIS IS THEIR RESPONSIBILITY FOR NOT ADDRESSING A CONCERN THAT HAD OCCURRED ON AN EARLIER MODEL AND CORRECTING IT. THEY NEED TO BE HELD RESPONSIBLE FOR THE DAMAGE THAT HAS BEEN CAUSED TO MY VEHICLE AND THEY SHOULD BE HAPPY THAT THIS DID NOT CAUSE AN ACCIDENT. FORD MOTOR COMPANY NEEDS TO ADDRESS THIS ISSUE ON THIS CAR. I SINCERELY THANK YOU FOR YOUR TIME AND CONCERN.
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Feb 09, 2010 - Ambridge, PA - Front
WHILE PULLING OUT OF A PARKING SPACE IN FRONT OF MY HOME, THE FRONT LEFT STRUT COIL SPRING BROKE AND PUNCTURED THE TIRE. COMPLETE STRUT ASSEMBLY AND TIRE HAD TO BE REPLACED.
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Feb 08, 2010 - Fall River, MA - Rear
SPRING FRACTURE 2003 FORD TAURUS
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Feb 05, 2010 - North Royalton, OH - Front
2003 TAURUS 25K MILES. AS THE CAR WAS BEING BACKED OUT OF GARAGE A POPPING SOUND CAME FROM THE LEFT FRONT TIRE. DURING THE REMOVAL OF THE FLAT LEFT FRONT TIRE WE FOUND THAT THE COIL SPRING HAD BROKEN AT THE BOTTOM FIRST COIL AND ROTATED INTO THE TIRE SIDEWALL DESTROYING THE TIRE. LOOKING AT THE BROKEN SPRING IT LOOKS LIKE THE CRACK STARTED AT A RUSTED AREA AND FRACTURED ACROSS THE COIL. IT APPEARS TO BE THE SAME AS FORD SAFETY RECALL 04S17. I CALLED FORD TO SEE IF THIS APPLIED TO THIS CAR AND THEY SAID NO. IN ORDER TO FIX THIS THE STRUT, SPRING, SWAY BAR LINK, AND TIRE NEED TO BE REPLACED. THE RIGHT SIDE SPRING NEEDS TO BE REPLACED BEFORE IT BRAKES AND CAUSES AN ACCIDENT.
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Feb 02, 2010 - Portersville, PA - Front, Springs, Coil Springs
FRONT COIL SPRING BROKE CAUSING THE SPRING TO CUT A HOLE IN THE TIRE MAKING THE TIRE FLAT AND THE CAR TO DROP DOWN MAKING IT EXTREMELY HARD TO HANDLE AND RENDERS IT NO LONGER DRIVABLE AND MUST BE TOWED IF IT DOESN'T CREATE A CRASH FIRST.
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Jan 25, 2010 - Staten Island, NY - Front
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS THERE WAS A LOUD CLANKING NOISE AND A STRONG RUBBER BURNING ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURES WERE CONTRIBUTED TO A BROKEN STRUT ON THE FRONT DRIVER SIDE. THE FRONT PASSENGER SIDE STRUT WAS ALSO SEVERELY DAMAGED. THE TECHNICIAN REPLACED BOTH FRONT STRUTS. THE FAILURE MILEAGE WAS 76,300. UPDATED 02/18/10.
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Jan 17, 2010 - Whippany, NJ - Rear
I HEARD A RUBBING NOISE IN THE REAR OF THE CAR THINKING IT WAS MY BRAKES, WHEN CHECKING THE BRAKES WHICH WAS NOT THE PROBLEM. I DISCOVERED THAT THE NOISE WAS COMING FROM THE LEFT REAR COIL SPRING WHICH BROKE. THANKS GOODNESS THAT I SEEN THIS PROBLEM AND THE SPRING DID NOT PUNCTURE THE TIRE IT IS ABOUT A 1/4 OF AN INCH FROM PUNCTURING THE TIRE. THE CAR HAS A 78,000 MILES ON IT 2003 FORD TAURUS.
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Jan 16, 2010 - Merrimack, NH - Front
2003 FORD TAURUS FRONT SPRING FAILURE RESULTING IN DESTRUCTION OF FRONT TIRE. LEFT FRONT SPRING CATASTROPHICALLY FAILED IN DRIVEWAY WHILE DRIVER WAS ENTERING CAR, SPRING PUNCTURED LEFT FRONT TIRE RESULTING IN INSTANT DEFLATION. TEMPERATURE AT TIME OF FAILURE WAS APPROXIMATELY 25F. WITH 116,688 MILES, LAST PASSED NH STATE SAFETY INSPECTION IN JUNE 2009 WHICH INCLUDED CLOSE INSPECTION OF FRONT END DUE TO TIE ROD REPLACEMENT & SUBSEQUENT WHEEL ALIGNMENT. CAR OWNED AND OPERATED IN THE SALT BELT STATES OF RI, MA AND NH. CARFAX REPORT IN 2007 SHOWED GOOD MAINTENANCE HISTORY AND NO HISTORY OF ANY DAMAGE TO THE VEHICLE. COST TO REPAIR WAS $750 INCLUDING SPRING REPLACEMENT, FRONT STABILIZER LINK REPLACEMENT, FRONT END ALIGNMENT, AND TIRE REPLACEMENT. PARTS ARE NOT AVAILABLE, BUT CONTACT INFO TO REPAIRING SERVICE PERSON IS AVAILABLE UPON REQUEST.
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Jan 14, 2010 - Ann Arbor, MI - Front
I SAT IN THE DRIVER'S SEAT OF MY 2003 FORD TAURUS AND THE DRIVER'S SIDE FRONT SPRING SHEARED AND SLASHED MY TIRE. I HAD TO TOW THE CAR AND REPLACE BOTH FRONT STRUTS, SPRINGS AND THE RUINED TIRE. I SAW THIS WAS COMMON IN 2001-2003 TAURUSES IN NORTHERN STATES BUT A RECALL HAS ONLY BEEN ISSUED ON THE 2001 MODELS. I COULD HAVE BEEN KILLED IF THIS HAPPENED WHILE I WAS DRIVING.
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Jan 14, 2010 - Indianapolis, IN - Front
MID DECEMBER I NOTICED MY ALIGNMENT WAS TURNING TOWARDS THE RIGHT, ABOUT A WEEK MAYBE LESS, LATER I NOTICED MY CAR WAS STARTING TO WOBBLE. I TOOK IT TO FIRESTONE AND THEY SAID MY BALL JOINTS WERE SERIOUSLY WORN AND BECAUSE OF THE WOBBLE THE INSIDE OF MY TIRES WERE WORN OUT. BALL JOINTS AND TIRES NOW NEED REPLACED.
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Jan 13, 2010 - Muskegon, MI - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING 5 MPH IN REVERSE HE HEARD A LOUD NOISE AND HE FOUND THAT THE DRIVER SIDE FRONT TIRE LOST AIR. HE ATTEMPTED TO REPLACE THE TIRE WITH THE SPARE, BUT WAS NOT ABLE TO GET THE TIRE OFF OF THE VEHICLE SINCE THE COIL SPRING WAS STUCK IN THE TIRE. HE TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED THE COIL SPRING, BEARING PLATE, STRUT, AND THE TIRE. THE TOTAL REPAIR COST WAS $300. HE CONTACTED THE DEALER; HOWEVER, A REPORT WAS NOT TAKEN FOR THE FAILURE. THE DEALER ADVISED HIM THAT THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 73,200 AND THE CURRENT MILEAGE IS 73,250. UPDATED 02/02/10 UPDATED 02/05/10.
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Jan 11, 2010 - Ludington, MI - Front
WAS MAKING A TURN ONTO A STREET WHEN I NOTICED LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE AND SMELL OF BURNING RUBBER. STOPPED AND NOTICED FRONT LEFT TIRE WAS FLAT. AFTER REMOVAL OF TIRE, NOTICED THAT INSIDE OF TIRED HAD BEEN RIPPED OPEN AS A RESULT OF THE BREAKING OF THE FRONT LEFT SPRING THAT ENCOMPASSES THE SHOCK.
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Jan 09, 2010 - Wadsworth, OH - Front
OWNER WAS PULLING OUT OF DRIVEWAY (IN REVERSE) WHEN LOUD NOISE OCCURRED AND LEFT FRONT PORTION OF CAR DROPPED DOWN TOWARDS PAVEMENT. ALL TIRES WERE FULLY INFLATED PRIOR TO OPERATING VEHICLE. DRIVER EXITED VEHICLE TO FIND TIRE PUNCTURED/SHREDDED AND A RING OF THE SPRING COIL ON THE GROUND. VEHICLE WAS PUT ON JACKS AT WHICH TIME IT WAS DETECTED THAT TIRE HAD BEEN SHREDDED BY BROKEN SPRING COIL WITH POSSIBLE DAMAGE TO STRUT. VEHICLE IS TO BE TOWED TO FORD AUTHORIZED SERVICE CENTER FOR EVALUATION AND REPLACEMENT OF TIRE, COIL SPRING AND POSSIBLY STRUT DEPENDING ON DAMAGES TO BE DETECTED.
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Jan 09, 2010 - Westmont, IL - Front
WHILE BACKING MY 2003 FORD TAURUS OUT OF MY GARAGE, THE DRIVERS SIDE FRONT COIL SPRING BROKE AND PUNCTURED THE FRONT TIRE CAUSING SEVERE DAMAGE AND DESTROYING THE TIRE.
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Jan 04, 2010 - Lewis Center, OH - Suspension
REAR COIL SPRING FAILED ON 2003 FORD TAURUS OCTOBER 2009 - BOTH REAR TIRES AND COIL SPRINGS HAD TO BE REPLACED DUE TO FAILURE.. FRONT COIL SPRING FAILED ON SAME VEHICLE JAN 4 2003, PUNCTURED RIGHT FRONT TIRE WHICH THEN BLEW OUT.
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Jan 04, 2010 - Wexford, PA - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS SE. WHILE DRIVING APPROXIMATELY 5 MPH OUT OF A PARKING SPACE THE FRONT DRIVER'S SIDE TIRE BLEW OUT. ROADSIDE ASSISTANCE CHANGED THE TIRE WHICH MADE IT POSSIBLE FOR HIM TO DRIVE TO HIS RESIDENCE. WHEN THE CONTACT WAS REPLACING THE SPARE WITH A NEW TIRE, HE NOTICED THAT THE FRONT LEFT COIL SPRING WAS FRACTURED. THE COIL SPRING ALSO PUNCTURED THE SPARE TIRE AND CAUSED TREAD WEAR. THERE WERE NO RECALLS FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 51,348.
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Jan 03, 2010 - Rush, NY - Front
1. NORMAL DRIVING CONDITION. 2. FRONT LEFT COIL SPRING FAILURE RESULTING IN A PUNCTURED TIRE, BROKEN SWAY BAR END LINK AND POSSIBLY RUPTURED BRAKE HOSE. 3. VEHICLE NOT DRIVABLE, TOWED TO REPAIR FACILITY. WILL NEED TO REPLACE SPRING, STRUT, SWAY BAR END LINK, POSSIBLY BRAKE LINE. FAILED COIL SPRING IS AVAILABLE.
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Dec 31, 2009 - Riverview, MI - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS PURCHASED IN 2003. WHEN ATTEMPTING TO PUT THE VEHICLE IN REVERSE HE HEARD A LOUD BANG COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE FRONT DRIVER'S SIDE TIRE BECAME FLAT. HER ROADSIDE ASSISTANCE ATTEMPTED TO CHANGE THE FLAT TIRE, BUT NOTICED THAT THE FRONT COIL SPRINGS HAD BROKEN AND PUNCTURED THE FRONT TIRE THROUGH THE SIDEWALL. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS AWAITING REPAIRS TO DATE. THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 43,000.
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Dec 31, 2009 - Lansing, MI - Front
2003 FORD TAURUS LEFT FRONT COIL SPRING BROKE AND SEVERED TIRE.
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Dec 29, 2009 - Pierceton, IN - Front
THE LEFT FRONT COIL SPRING ON MY MOTHERS 2003 FORD TAURUS BROKE AS SHE WAS NEARING HOME. IT DESTROYED THE TIRE. I CALLED FORD & THEY SAID THERE WAS A RECALL, BUT ONLY FOR TAURUSES UP TO 2001. MY MOTHER DRIVES ON A LOT OF HIGHWAYS & I FEEL THIS COULD BE VERY UNSAFE. A LOCAL AUTO SHOP REPLACED IT & TOLD HER THE SPRINGS BREAK AS EASILY ON THE '03'S AS THE OLDER TAURUSES.
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Dec 29, 2009 - West Concord, MN - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING APPROXIMATELY 15 MPH ON A ROAD SURFACE COVERED WITH GRAVEL ICE SHE HEARD A NOISE OUTSIDE OF THE VEHICLE. NEXT, THE FRONT END OF THE VEHICLE BEGAN TO SHIMMY. SHE PULLED TO THE SIDE OF THE ROAD, AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS DEFLATED. SHE EXCHANGED THE TIRE WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AND THE COIL SPRING WAS IN THE PROCESS OF BEING REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 153,000 UPDATED 2/1/10 THE FRONT COIL SPRING BROKE IN HALF. UPDATED 02/02/10.
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Dec 29, 2009 - Carthage, NY - Front
ON DEC 26, 2009 MY WIFE WAS BACKING OUT OF THE DRIVEWAY TO HEAD TO WORK, AND THE PASS FRONT TIRE BLEW OUT DUE TO THE COIL SPRING RUPTURING. THE CAR HAS ABOUT 80,000 MILES ON IT. RESEARCHING THIS, THERE ARE THOUSANDS OF CASES WHERE THIS HAS OCCURRED, A SMALL SAMPLING CAN BE FOUND HERE: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPRINGS.HTML IT IS A WIDELY DOCUMENTED ISSUE, WITH NO RECALL ACTION BY FORD MOTOR COMPANY. I AM CURRENTLY DEPLOYED, SERVING OUR COUNTRY... WHY HAS THERE BEEN NO ACTION TO FORCE FORD TO FIX THIS ISSUE BEFORE SOMEBODY GETS SERIOUSLY HURT OR KILLED? THE PROPERTY DAMAGED BY THIS FAILURE WAS MY CAR, WHICH INVOLVES THE SPRING, STRUT AND TIRE (JUST PURCHASED EARLIER THIS YEAR). MY WIFE LOST A DAY OF WORK BECAUSE OF THIS ISSUE. HOW LONG DOES IT REALLY TAKE FOR AN INVESTIGATION OF FAULTY MANUFACTURING, WITH THE POTENTIAL OF ENDING LIVES, HAVE TO TAKE WITH THE THOUSANDS OF CASES THAT ARE ALREADY DOCUMENTED, AND OCCURRING CONTINUOUSLY?
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Dec 28, 2009 - Broad Channel, NY - Front
2003 FORD TAURUS, NOISE FROM LEFT FRONT, HARD TO STEER, FOUND LEFT FRONT TIRE FLAT, AFTER SWAPPING TIRE WITH SPARE FOUND NOISE STILL PRESENT AND HARD TO STEER, TOWED TO REPAIR SHOP FOUND LEFT FRONT COIL SPRING BROKEN, REPLACED BOTH FRONT SPRINGS, STRUTS AND BALL JOINT HAD PLAY IN THEM.
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Dec 28, 2009 - Carthage, NY - Front
AS I BEGAN TO DRIVE MY 2003 FORD TAURUS, I HEARD AND FELT A LOUD NOISE IN THE FRONT END. THE FRONT END OF THE CAR DROPPED SUDDENLY. I PUT THE CAR IN PARK, TURNED ON THE HAZARD LIGHTS, AND GOT OUT TO INSPECT IT. I FOUND THE PASSENGER-SIDE FRONT TIRE NOT ONLY FLAT, BUT NEARLY DRAGGED OFF THE RIM. IT HAD BEEN SPEARED BY THE COIL SPRING, WHICH WAS BROKEN AND HAD RUN THROUGH THE (ALMOST NEW) TIRE LIKE A HOOK. TWO-THIRDS OF THE TIRE SIDEWALL IS TORN OPEN. LUCKILY I WAS NOT DRIVING AT ANY GREAT SPEED WHEN THIS OCCURRED. WHEN I INQUIRED ABOUT ANY RECALL OR TSB THAT MAY APPLY AT MY LOCAL FORD DEALER, THE WOMAN AT THE DESK TOLD ME THIS TYPE OF FAILURE "TENDS TO HAPPEN", AND DID NOT SEEM AT ALL CONCERNED, OR EVEN SURPRISED, AT THE PROBLEM. I WAS QUOTED ROUGHLY $400 TO REPLACE BOTH FRONT SPRINGS AND HAVE THE CAR ALIGNED. THIS IS A VEHICLE THAT HAS ONLY BEEN BACK FROM MY USUAL REPAIR SHOP FOR LESS THAN 3 WEEKS, DUE TO THE REPAIR OF OTHER EQUIPMENT FAILURES.
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Dec 24, 2009 - Milwaukee, WI - Front, Springs, Coil Springs
TL* THE CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING SHE HEARD A CLINGING NOISE FROM THE FRONT END OF THE VEHICLE. UPON FURTHER INSPECTION HE NOTICED THAT THE COIL SPRING ON THE DRIVER-SIDE FRONT OF THE VEHICLE FRACTURED, AND THEN PUNCTURED A HOLE INSIDE OF THE TIRE. A TECHNICIAN FROM THE DEALER STATED THAT NEW SPRINGS AND A TIRE NEEDED TO BE INSTALLED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED, AND HE WAS NOT PROVIDED WITH ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 83,000.
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Dec 21, 2009 - Albert Lea, MN - Front
FRONT LEFT COIL SPRING FRACTURED ON MY 2003 FORD TAURUS, PUNCTURING THE ADJACENT TIRE. THIS HAPPENED IN MY DRIVEWAY AS MY WIFE WAS LEAVING FOR WORK AND THE TIRE INSTANTLY WENT FLAT.
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Dec 21, 2009 - Garfield Hts, OH - Front
BACKING UP 2003 FORD TAURUS FRONT DRIVER SIDE COIL SNAPPED AND PUNCTURED TIRE. THE WHOLE ASSEMBLY FOR BOTH SIDES HAD TO BE REPLACED.
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Dec 17, 2009 - Elmhurst, IL - Front
WENT TO BACK OUT OF DRIVEWAY IN MY 2003 FORD TAURUS AND A LOUD GUSH OF AIR WAS HEARD AND THE FRONT LEFT TIRE WENT FLAT. REMOVED TIRE AND FOUND FRONT SPRING WAS BROKEN AND HAD PUNCTURED TIRE. HAVE GOTTEN THE VEHICLE TO REPAIR SHOP AND AM AWAITING REPAIR ESTIMATE.
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Dec 16, 2009 - Liverpool, NY - Front
DRIVING @ APPROX 30MPH AND HEARD LOUD POP...IMMEDIATELY PULLED OVER TO DISCOVER FRONT END DRIVER SIDE LOWER THAN REST OF CAR. ENDED UP FRONT SPRING CRACKED. BOTH FRONT SPRINGS/STRUT ASSEMBLIES REPLACED.
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Nov 18, 2009 - Rossville, IN - Front
2003 FORD TAURUS HAS HAD 3 COIL SPRING FAILURES IN THE LAST 2 MONTHS, RESULTING IN 2 TIRE PUNCTURES. NO ACCIDENTS, NO INJURIES. THIS VEHICLE IS DRIVEN DAILY BY A 71 YEAR OLD MAN.
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Nov 18, 2009 - Rossville, IN - Rear
2003 FORD TAURUS HAS HAD 3 COIL SPRING FAILURES IN THE LAST 2 MONTHS, RESULTING IN 2 TIRE PUNCTURES. NO ACCIDENTS, NO INJURIES. THIS VEHICLE IS DRIVEN DAILY BY A 71 YEAR OLD MAN.
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Nov 17, 2009 - Milton, VT - Suspension
FRONT COIL SPRING BROKE CAUSING BLOW-OUT. CAR REPAIRED AT HERITAGE FORD BURLINGTON VT. S/O 454663 AT A COST TO ME OF $660.27.THE PART IS THE EXACT PART THAT WAS RECALLED BEFORE. THE EXACT PART WAS AGAIN PUT ON.
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Aug 31, 2009 - Palmyra, NY - Front
COIL SPRING SNAPPED OFF WENT THROUGH TIRE AND POPPED TIRE - FORTUNATELY HAPPENED IN DRIVEWAY BACKING OUT - IF THIS HAPPENED ON THE ROAD SOMEONE COULD HAVE BEEN KILLED.
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Aug 31, 2009 - Palmyra, NY - Front, Springs, Coil Springs
COIL SPRING SNAPPED OFF WENT THROUGH TIRE AND POPPED TIRE - FORTUNATELY HAPPENED IN DRIVEWAY BACKING OUT - IF THIS HAPPENED ON THE ROAD SOMEONE COULD HAVE BEEN KILLED.
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Aug 21, 2009 - Montgomery, PA - Front
2003 FORD TAURUS- BROKEN LEFT FRONT SPRING. TURNING AROUND IN MY DRIVEWAY, THE LEFT FRONT SPRING BROKE, PUNCTURING THE TIRE, AND CAUSING THE CAR TO COLLAPSE NEARLY TO THE GROUND. MY CAR HAS ABOUT 78,000 MILES OF NORMAL ROAD DRIVING. THE FORD DEALER SAID THAT THERE WAS A RECALL FOR THIS BUT IT ENDED WITH 2001 VEHICLES. MY RESEARCH INDICATES THAT THE PROBLEM DID NOT END WITH THE 2001 VEHICLES AND CERTAINLY WAS NOT CORRECTED THROUGH AT LEAST 2003, PERHAPS LONGER. THE REPAIR EXPENSE SHOULD BE ON FORD. IT IS OBVIOUSLY A DEFECTIVE DESIGN AND NOT MY FAULT OR BECAUSE OF WEAR. MORE IMPORTANTLY, WHAT IF I HAD BEEN DOING 55 MPH OR 65 MPH. THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT, PERHAPS EVEN DEATH. WHEN WILL THE OTHER SIDE BREAK? RESEARCH INDICATES THAT IT MAY VERY WELL HAPPEN AGAIN. I'M VERY, VERY CONCERNED AND CONSTANTLY WORRIED WHEN I DRIVE.
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Aug 11, 2009 - Livonia, MI - Front
LEFT FRONT COIL SPRING FAILURE. MAKING LEFT HAND TURN WHEN COIL SPRING BROKE CAUSING MOMENTARY LOSS OF STEERING CONTROL. REPLACED BOTH FRONT COIL SPRINGS. FRONT LEFT COIL SPRING IS AVAILABLE FOR INSPECTION / RESEARCH.
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Aug 10, 2009 - Sylvania, OH - Front
IN MY 2003 FORD TAURUS SEL (24V DOHC 3.0L) I EXPERIENCED A FAILURE OF THE DRIVER SIDE COIL SPRING ON THE FRONT ASSEMBLY. AT THE TIME THE VEHICLE WAS NOT IN MOTION. I STILL HAVE THE OLD SPRING (IT HAS BEEN CUT INTO SEVERAL PIECES TO FACILITATE REMOVING IT FROM THE VEHICLE). IN ADDITION TO THE COIL SPRING DESTROYED WAS A GOODYEAR EAGLE GT P215/60R16 95V. THIS TIRE HAS BEEN REPLACE BY MY TIRE DEALER AT NO COST TO ME.
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Aug 07, 2009 - Ambler, PA - Front
I HAD MY 2003 FORD TAURUS INSPECTED BY A LOCAL GARAGE ON FRIDAY, JULY 31ST. 2009 IN AMBLER, PA. I WAS INFORMED THAT I NEEDED TO HAVE MY SWAY BARS REPLACED TO PASS INSPECTION. THE WORK WAS PERFORMED AND MY CAR PASSED ITS STATE INSPECTION. ON WEDNESDAY AUGUST 5TH, 2009 AS MY WIFE BACKED OUT OF OUR DRIVEWAY WITH MY 1-YEAR OLD AND 2-YEAR OLD DAUGHTERS IN THE CAR, THE FRONT, DRIVERSIDE TIRE SUDDENLY, AND WITHOUT WARNING FAILED. THINKING IT WAS JUST A FLAT, I PREPARED TO PUT THE SPARE TIRE ON THE CAR. UPON REMOVING THE LUGNUTS, I REALIZED THE PROBLEM WAS MUCH MORE SERIOUS. THE COIL SPRING HAD SNAPPED AND PUNCTURED THE TIRE, RENDERING IT USELESS. (THE TIRES WERE BRAND NEW, I HAD JUST PURCHASED THEM IN ORDER TO PASS MY STATE INSPECTION.) I WAS FORCED TO HAVE MY CAR TOWED BACK TO THE GARAGE THAT PERFORMED THE INSPECTION. THIS WAS THE FIRST TIME THIS HAPPENED. MY LOCAL REPAIR SHOP FIXED THE PROBLEM, BUT I WAS FORCED TO PAY OUT OF POCKET.
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Aug 03, 2009 - Westford, MA - Front, Springs, Coil Springs
MY 2003 FORD TAURUS SES WAS PARKED IN MY DRIVEWAY, WHEN I NOTICED MY FRONT DRIVER SIDE TIRE HAD GONE FLAT. BEHIND THE TIRE, I NOTICED THE COIL SPRING WAS BROKEN AND THE BROKEN END OF IT WAS FULLY GOUGED INTO THE SIDE OF MY TIRE. WITH THE COIL BROKEN, THE VEHICLE WAS NOT DRIVABLE AND I HAD TO HAVE IT TOWED TO A REPAIR SHOP, AND WILL HAVE TO GET BOTH COILS REPLACED (CAN'T REPLACE JUST ONE) AS WELL AS THE PLASTIC ARMS/ STRUTS, AND THE TIRE (APPROX $700 REPAIR). THE TIRE WAS ALMOST NEW AND THE CAR IS IN GOOD CONDITION WITH LESS THAN 120,000 MILES AND A CLEAN HISTORY, WITH REGULAR, SCHEDULED MAINTENANCE.
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Jul 25, 2009 - Worcester, MA - Suspension
I WAS STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I BEGAN TO PROCEED INTO THE INTERSECTION (APPROX. 5 MPH) WHEN I HEARD A LOUD EXPLOSION. LUCKILY BECAUSE I HAD JUST BEGUN TO ACCELERATE (THANKFULLY I WASN'T ON THE HIGHWAY), I WAS ABLE TO SOMEWHAT MANEUVER THE VEHICLE INTO A PARKING LOT. THE FRONT PASSENGER SIDE TIRE WAS COMPLETELY FLAT FROM BEING SLICED OPEN BY A BROKEN COIL SPRING.
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Jul 25, 2009 - Portage, PA - Front
WAS MOVING CAR INTO GARAGE AND COIL SPRING SNAPPED AND PUNCTURED TIRE ON DRIVERS SIDE FRONT.
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Jul 24, 2009 - Dayton, OH - Front
MY 2003 FORD TAURUS HAD BEEN PARKED IN MY DRIVEWAY WHEN I HEARD A VERY LOUD BANG AND THEN AIR LEAKING. I DISCOVERED THAT THE LEFT FRONT SPRING HAD BROKEN CAUSING DAMAGE TO THE SPRING, STABILIZER LINK, STRUT AND TIRE. WE HAD TO REPLACE BOTH SPRINGS, BOTH STABILIZER LINKS, BOTH STRUTS AND THE LEFT FRONT TIRE.
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Jul 05, 2009 - Greenville, MI - Front
IN REGARDS TO COMPLAINT # EA08018, I EXPERIENCED THE SAME PROBLEM WITH MY 2003 FORD TAURUS. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE FRONT DRIVERS SIDE TIRE BLEW. AFTER REMOVING THE TIRE IT WAS DISCOVERED THE FRONT SUSPENSION COIL SPRING WAS THE UNDERLYING ISSUE. THE FRACTURED COIL SPRING PUNCTURED THE ADJACENT FRONT TIRE. I AM AWARE THAT THIS IS A RECURRING PROBLEM WITH TAURUSES, PARTICULARLY IN THE SALT BELT STATES-- I RESIDE IN MICHIGAN. GIVEN THE HOLIDAY WEEKEND I HAVE NOT BEEN ABLE TO GET IT REPAIRED, I WILL BE CONTACTING MY LOCAL FORD DEALER MONDAY JULY 6TH TO SEE WHAT HE CAN DO FOR ME.
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Jun 29, 2009 - East Haddam, CT - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE BACKING THE VEHICLE OUT OF THE GARAGE AT 5 MPH, THE CONTACT HEARD A LOUD SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE NOISE WAS FOLLOWED BY ANOTHER LOUD BANGING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. HE STOPPED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE WAS COMPLETELY FLAT. THE COIL SPRING WAS WRAPPED INSIDE THE TIRE. THROUGH RESEARCH, HE FOUND AN OPEN INVESTIGATION (EA08018 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS)). THE CONTACT LIVES IN A STATE THAT IS HIGH IN SALT, BUT HE FOUND NO CORROSION UNDERNEATH THE VEHICLE. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPAIRED. THE MANUFACTURER WOULD NOT ASSIST BECAUSE THERE WERE NO RECALLS. THE CURRENT AND FAILURE MILEAGES WERE 99,000. UPDATED 07/24/09.
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Jun 26, 2009 - Ann Arbor, MI - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT NOTICED THAT SHE HAD A FLAT TIRE AND PULLED THE VEHICLE INTO A SERVICE STATION. WHILE THE TIRE WAS BEING REPLACED, THE MECHANIC NOTICED THAT THE COIL SPRING PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE SPRING AND STRUTS WERE REPLACED AT THE COST OF $600 ON APRIL 12, 2008. IN ADDITION, THE CONTACT WAS INVOLVED IN A REAR END CRASH DUE TO A STABILIZER FAILURE. THERE WERE NO INJURIES. ON JUNE 25, 2009, THE RADIATOR HOSE CORRODED AND CAUSED COOLANT TO LEAK. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THERE WAS NO RECALL; THEREFORE, THEY WOULD NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE WAS 104,000 AND CURRENT MILEAGE WAS 105,424. UPDATED 9/1/09 UPDATED 09/02/09.
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Jun 23, 2009 - Mckees Rocks, PA - Front
AS I WAS BACKING MY 2003 FORD TAURUS (55,000 MILES) OUT OF MY DRIVEWAY I HEARD A LOUD BANG, I STOPPED THE CAR. I FOUND MY LEFT FRONT TIRE HAD BLOWN. I CALLED AAA TO CHANGE THE TIRE THAT IS WHEN I FOUND OUT THE SPRING BROKE PUNCTURING THE TIRE. I WAS VERY FORTUNATE TO BE IN MY DRIVEWAY. THE MECHANIC I TOOK THE CAR TO WAS NOT SURPRISED. THIS IS VERY DANGEROUS. LIVES COULD BE LOST . PLEASE LOOK INTO THIS.
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Jun 23, 2009 - Hannibal, NY - Front
I OWN A 2003 FORD TAURUS WITH DEFECTIVE FRONT COIL SPRINGS. ON 6/22/09, THE SPRING ON THE FRONT DRIVER'S SIDE BROKE WHILE SITTING IN MY GARAGE AND PUNCTURED THE TIRE. ACCORDING TO FORD, AND MY MECHANIC, THESE SPRINGS WERE RECALLED, BUT ONLY UP TO THE 2001 TAURUS. THE SPRING SHOWED NO SIGNS OF RUST OR CORROSION, AND BASICALLY JUST CRACKED AND BROKE. IF THE BREAK HAD OCCURRED WHILE THE CAR WAS BEING DRIVEN IT WOULD HAVE HAD THE POTENTIAL OF SERIOUS INJURY/DEATH. AS THE SPRINGS APPEAR TO BE THE SAME AS IN THE 2001 MODEL, I AM CURIOUS WHY THE 2003 SPRINGS WERE ALSO NOT RECALLED. I NOW HAVE TO PAY TO HAVE BOTH SPRINGS REPLACED, AS WELL AS THE TIRE, WHICH WAS NEARLY NEW.
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Jun 17, 2009 - Millersport, OH - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE BACKING OUT OF THE GARAGE, THE FRONT COIL SPRING FAILED AND PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 99,432.
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Jun 09, 2009 - Pottsville, PA - Front, Springs, Coil Springs
WHILE PARKED IN MY DRIVEWAY, MY 2003 FORD TAURUS SNAPPED LEFT FRONT COIL SPRING AND STABBED THE TIRE. WHILE BREAKING, IT ALSO BROKE THE STRUT AND TORSION BAR. TOTAL COST WAS $810.00. I WENT TO THE FORD DEALER WHERE I BOUGHT THE CAR AND THE SERVICE MANAGER SAID " WATER GOT UP IN THERE AND ROTTED IT."
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Jun 09, 2009 - Pottsville, PA - Front
WHILE PARKED IN MY DRIVEWAY, MY 2003 FORD TAURUS SNAPPED LEFT FRONT COIL SPRING AND STABBED THE TIRE. WHILE BREAKING, IT ALSO BROKE THE STRUT AND TORSION BAR. TOTAL COST WAS $810.00. I WENT TO THE FORD DEALER WHERE I BOUGHT THE CAR AND THE SERVICE MANAGER SAID " WATER GOT UP IN THERE AND ROTTED IT."
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Jun 08, 2009 - Streetsvoro, OH - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING 5 MPH, THE CONTACT HEARD A LOUD EXPLOSION. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE TIRE WAS REMOVED AND SHE NOTICED THAT THE COIL SPRING WAS FRACTURED, WHICH PUNCTURED THE TIRE. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR REPAIR. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
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Jun 01, 2009 - Cincinnati, OH - Rear
THE REAR SPRING ON OUR 2003 FORD TAURUS BROKE OVERNIGHT. AS WE TRIED TO DRIVE IT IN THE MORNING WE HEARD A GRINDING NOISE COMING OUT OF THE WHEEL WELL AND PULLED THE CAR INTO THE DRIVEWAY. WE REMOVED THE TIRE AND DISCOVERED THE SPRING HAD SNAPPED AND THE JAGGED TIP WAS GROOVING THE INSIDE SIDEWALL OF THE TIRE. HAD THIS HAPPENED ON THE HIGHWAY, IT WOULD SURELY HAVE BLOWN THE TIRE. REPLACING BOTH REAR SPRINGS COST $590.07, AND REPLACING THE TIRE UNDER A ROAD HAZARD WARRANTY COST ANOTHER $86.78. THE CAR HAS ONLY 76,200 MILES ON IT. IN RESEARCHING THE PROBLEM ON THE INTERNET WE DISCOVERED THIS IS A VERY COMMON PROBLEM WITH FRONT AND REAR SPRINGS ON THE FORD TAURUS, ALL THE WAY UP THROUGH THE 2004 MODELS. FOR RECENT COMPLAINTS, SEE: HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPRINGS.HTML DOES IT TAKE SOMEONE TO DIE BEFORE SOMETHING IS DONE ABOUT THIS? THESE SPRING BREAKS OFTEN DESTROY THE TIRES. MY FORD MECHANIC TELLS ME THEY SEE THESE FAILURES QUITE OFTEN, AND ADMITTED FORD HAS A PROBLEM WITH THEIR SPRINGS. WHY IS NHTSA ALLOWING THIS TO CONTINUE? IT WOULD BE A SIMPLE MATTER TO ASK ALL FORD SERVICE DEPARTMENTS HOW MAY OF THESE FAILURES THEY HAVE SEEN. THE WEBSITE I GAVE YOU ABOVE SHOULD GIVE YOU A SENSE OF HOW BAD THIS PROBLEM HAS BECOME.
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May 26, 2009 - Cuyahoga Falls, OH - Front
FRONT DRIVERS SIDE COIL SPRING FRACTURED AND PUNCTURED BRAND NEW TIRE WHILE REVERSING OUT OF A PARKING SPACE, INSTANTLY DEFLATING TIRE. WAS ON A ROAD TRIP OUT OF STATE AT THE TIME AND HAD IT HAPPENED ON ANY OF THE 65 MPH HIGHWAYS WE TRAVELED, IT WOULD'VE CAUSED A SERIOUS CRASH. HAD TO HAVE THE VEHICLE TOWED 90 MILES BACK HOME AND AM BEING TOLD I WILL NEED TO REPLACE BOTH FRONT COIL SPRINGS AND STRUTS AS WELL AS REPLACE THE BRAND NEW TIRE THAT WAS DAMAGED.
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May 15, 2009 - Noblesville, IN - Rear
2003 FORD TAURUS - REAR SPRING BROKE AND SLASHED TIRE. VEHICLE WAS SITTING STILL WHEN THIS HAPPENED BUT IF MOVING COULD HAVE CAUSED A SERIOUS ACCIDENT. HAD TO REPLACE REAR STRUTS AND SPRINGS AND NEW TIRE. $582.
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Apr 22, 2009 - Buffalo, NY - Front
TL CONTACT OWNS A 2003 FORD TAURUS. THE DRIVER SIDE FRONT COIL SPRING BROKE AND CUT THE TIRE IN HALF. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THERE WAS A RECALL RELATED TO THE COIL SPRING. THE FRONT AND REAR COIL SPRINGS WERE REPAIRED AT THE OWNERS EXPENSE. THE CONTACT WAS ADVISED THAT YOU CANNOT REPAIR ONE COIL SPRING WITHOUT REPAIRING THE OTHER. THE FORD DEALER STATED THAT THERE WAS NOTHING THEY COULD DO FOR HIM. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
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Apr 21, 2009 - Caledonia, NY - Suspension
LEFT FRONT COIL SPRING BROKE WHILE PULLING OUT OF PARKING SPOT, PUNCTURING THE SIDE WALL OF TIRE( 30K MI LEFT ON TIRE) NOW HAVE TO REPLACE BOTH COIL SPRING(ONLY COME IN PAIRS, BY NEW TIRE. DAM LUCKY I WASN'T ON EXPRESS WAY DOING 65. MY CAR IS A 2003 FORD TAURUS 98K MI.
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Apr 21, 2009 - Caledonia, NY - Front
LEFT FRONT COIL SPRING BROKE WHILE PULLING OUT OF PARKING SPOT, PUNCTURING THE SIDE WALL OF TIRE( 30K MI LEFT ON TIRE) NOW HAVE TO REPLACE BOTH COIL SPRING(ONLY COME IN PAIRS, BY NEW TIRE. DAM LUCKY I WASN'T ON EXPRESS WAY DOING 65. MY CAR IS A 2003 FORD TAURUS 98K MI.
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Apr 21, 2009 - Lowell, MI - Front
2003 TAURUS WAGON - FRONT LEFT COIL SPRING BROKE AND PUNCTURED/ DESTROYED TIRE. STARTED CAR IN AM, PLACED INTO REVERSE AND HEARD NOISE/ AIR PRESSURE WHOOSH AND LF SANK. LEARNED COILS SPRING HAD FAILED WHEN REMOVED TIRE TO PUT ON SPARE. TOLD BY BOTH DEALER SERVICE MANAGER AND TOW TRUCK OPERATOR THIS IS A COMMON PROBLEM. CHECKED ON-LINE AND IT DOES SEEM TO BE A PROBLEM ADDRESSED FOR 99-01 BUT NOT 02-03 YET. NHTSA INVESTIGATION OPEN. ALTHOUGH FORD ARGUES FAILURE SUCH AS THIS NOT LIFE THREATENING, I FEEL IF ROADS ARE SLICK WITH SNOW/ ICE, LOSS OF CONTROL COULD BE VERY DANGEROUS. IN ANY EVENT, IT APPEARS THERE IS A HISTORY OF THIS PROBLEM WITH 02 - 03 MODEL YEARS THAT SOUNDS EXACTLY LIKE THE 99-01'S BASED ON MY SEARCH OF THE NET.
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Apr 18, 2009 - Eagles Mere, PA - Front
RIGHT FRONT STRUT/SPRING MOUNT BROKE LOOKS LIKE FROM CORROSION THESE MODELS WERE RECALLED ON EARLIER MODELS FOR THIS SAME THING SEEMS LIKE ITS NOT ON YOUR SITE FOR THE 2003'S.
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Apr 17, 2009 - Grosse Pointe, MI - Front
2003 TAURUS, FRONT DRIVERS SIDE COIL SPRING FAILED, PUNCTURED TIRE. 50,000 MILES ON VEHICLE.
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Apr 17, 2009 - Williams, MN - Front
MY 2003 FORD TAURUS SES BROKE A FRONT LH SIDE STRUT COIL SPRING WHEN I WAS BACKING OUT OF MY GARAGE. I ONLY MOVED THE CAR ABOUT A FOOT, THE SPRING BROKE AND PUNCTURED THE TIRE. THE TIRE WILL NEED TO BE REPLACED ALSO BECAUSE THERE IS A LARGE HOLE IN THE SIDE WALL. I HAVE NOT HAD THE CAR FIXED YET. I AM TRYING TO DECIDE WHAT ALL I SHOULD REPLACE INCLUDING THE OTHER SIDE SPRING. FORD SAID THEY WOULD NOT DO ANYTHING AND THERE IS NO RECALL ON THIS CAR.
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Apr 10, 2009 - Hamlin, NY - Front
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRING SNAPS. WITHOUT THE RETAINER, THE SPRINGS DROPPED AND PUNCTURED THE TIRES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 140,000.
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Apr 07, 2009 - Alvordton, OH - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE REVERSING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE TIRE FLATTENED. THE CONTACT NOTICED THAT THE SPRINGS FAILED AND PUNCTURED THE TIRE. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THE MECHANIC FOUND THAT THE STABILIZER BARS WERE MADE OF PLASTIC. BOTH STABILIZERS WERE REPLACED WITH METAL STABILIZERS AND BOTH SPRINGS WERE ALSO REPLACED. THE MANUFACTURER INFORMED HIM TO TAKE HIS RECEIPT TO THE FORD DEALER FOR A REIMBURSEMENT OF $500. CURRENTLY, THE MANUFACTURER IS DENYING REIMBURSEMENT BECAUSE THE REPAIR WAS NOT PERFORMED BY AN AUTHORIZED FORD DEALER. THE FAILURE MILEAGE WAS 64,000 AND CURRENT MILEAGE WAS 66,000. UPDATED 05/27/09 UPDATED 05/29/09.
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Apr 02, 2009 - Concord, NH - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING 45 MPH, THE CONTACT HEARD A CLANKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. INSTANTLY, THE TIRES BLEW OUT AND SHE NOTICED A FOOT LONG GASH IN HER TIRES. SHE BEGAN LOSING CONTROL OF HER VEHICLE WHILE PULLING OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE FRONT COIL SPRING FAILED. THE DEALER REPLACED BOTH COIL SPRINGS AND INSTALLED COIL SPRING SHIELDS.. THERE ARE RECALLS ON THE 1999-2001 VEHICLES, BUT NOT FOR HER YEAR AND MODEL VEHICLE. FORD STATED THAT THEY WOULD NOT COVER THE REPAIR EXPENSES ON HER VEHICLE. THE FAILURE MILEAGE WAS 148,000. UPDATED 4/23/09 THE CONSUMER WAS INFORMED HIS VEHICLE WAS NOT A PART OF THE RECALL. UPDATED 04/27/09.
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Mar 31, 2009 - Dundee, MI - Front
I WAS DRIVING MY 2003 FORD TAURUS AT 30 MPH, SUDDENLY, THERE WAS A LOUD SERIES OF CRACKING NOISES,FOLLOWED BY A BANG AS THE NOSE OF THE CAR DROPPED AND IT VEERED TO THE RIGHT. I BROUGHT THE CAR UNDER CONTROL, AND HAD IT TOWED TO A REPAIR SHOP. THE DRIVER'S SIDE FRONT COIL SPRING HAD SHATTERED - PIECES OF IT TORE THE CV JOINT BOOT, BROKE THE PLASTIC SWAY BAR AND THE STRUT ITSELF WAS DAMAGED. THE SIDEWALL OF THE TIRE WAS CUT, BUT IT DID NOT LOSE AIR PRESSURE. THE CV JOINT, STRUT, SPRING AND SWAY BAR NEEDED TO BE REPLACED, AND I FELT IT PRUDENT TO TAKE THE SHOP'S ADVICE AND HAVE THE PASSENGER SIDE DONE ALSO (THEY TOLD ME THAT THEY HAVE SEEN A NUMBER OF THESE FAILURES) TOTAL COST WAS $1380. MY FORD DEALER TOLD ME THAT THERE IS NOT A RECALL FOR THIS PROBLEM ON THE 2003 MODEL YEARS (YET). HE ALSO TOLD ME THAT FORD WAS NOT RESPONSIBLE BECAUSE THEY DIDN'T MAKE THE SPRING! YES, BUT THEY PUT IT IN THEIR CARS THAT THEY MADE! I WAS TOLD BY THE REPAIR SHOP THAT MY REAR SPRINGS NEED REPLACING AS WELL, BUT I WILL GET A SECOND OPINION ON THAT. THE CAR HAS 140,000 MILES ON IT, BUT I STILL DON'T FEEL THAT THESE SPRINGS SHOULD BREAK LIKE THIS. THANKS,
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Mar 10, 2009 - Wind Lake, WI - Front
THE VEHICLE WAS STATIONARY AND UNOCCUPIED IN OUR ATTACHED GARAGE WHEN A LOUD NOISE WAS HEARD FROM WITHIN THE HOUSE. WE DID NOT FIND THE CAUSE OF THE NOISE AT THAT TIME. A SHORT WHILE LATER WHEN ATTEMPTING TO DRIVE THE CAR OUT OF THE GARAGE, THERE WAS A RUBBING NOISE AND IT WAS NOTICED THAT THE FRONT END OF THE CAR WAS SITTING LOWER. THE FINDING WAS THAT THE LEFT FRONT COIL SPRING HAD FRACTURED. THE BROKEN SPRING DID NOT DAMAGE THE LEFT FRONT TIRE. THE VEHICLE WAS TOWED TO THE LOCAL FORD DEALER FOR REPAIR. BOTH FRONT SPRINGS WERE REPLACED. FORTUNATELY, THE SPRING DID NOT BREAK WHILE SOMEONE WAS DRIVING THE CAR.
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Mar 10, 2009 - Painesville, OH - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD HEAVY METAL SOUND. SHE NOTICED THAT THE RIGHT SIDE OF HER VEHICLE WAS VERY LOW TO THE GROUND. THE VEHICLE WAS TOWED TO A DEALER AND THEY CONFIRMED THE COIL SPRING FAILURE. THE VEHICLE IS CURRENTLY IN THE SHOP BEING REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 82,000. UPDATED 04-14-09 UPDATED 04/16/09.
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Mar 09, 2009 - Muncy, PA - Front
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE REVERSING OUT OF THE DRIVEWAY AT LESS THAN 5 MPH, THE VEHICLE SUDDENLY STOPPED AND THE CONTACT HEARD THE TIRE FLATTEN. SHE ATTEMPTED TO MOVE THE VEHICLE BACK INTO THE PARKING SPACE, BUT IT WOULD NOT MOVE. AFTER JACKING THE VEHICLE, SHE REALIZED THAT THE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE MECHANIC CAME TO THE SITE AND REPLACED THE FRONT PASSENGER SIDE COIL SPRINGS, STRUTS, AND TIRE. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIR SINCE HER VEHICLE YEAR WAS NOT INCLUDED IN THE NHTSA CAMPAIGN FOR THE 2001 TAURUS (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE CONTACT BELIEVES THAT HER VEHICLE SHOULD HAVE BEEN INCLUDED SINCE THE FAILURES WERE IDENTICAL. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
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Mar 04, 2009 - Gettysburg, PA - Front
FORD TAURUS 2003 FAILURE FRONT COIL SPRING FRACTURED AND PUNCTURED TIRE RESULTING IN A FLAT TIRE. FRONT SUSPENSION NEEDS COIL SPRING STRUTS AND WHEEL SPEED SENSOR AND SWAY BARS. FORD REFUSES TO HELP EVEN THOUGH THERE IS A RECALL NHTSA ACTION NUMBER ' EA08018' RECALL # 04V-332.
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Mar 01, 2009 - Washington Court House, OH - Rear
NO EVENTS, THE REAR COIL SPRING ON MY 2003 TAURUS 4 DOOR SEDAN SIMPLY BROKE. I HEAR FROM THE FORD DEALER MECHANICS AND THE TIRE STORE PEOPLE THAT BROKEN COIL SPRINGS ON A TAURUS AND SABLE ARE AS COMMON AS FLAT TIRES.
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Feb 27, 2009 - Minersville, PA - Front
WENT OUT TO CAR IN THE MORNING, THOUGHT I HAD A FLAT TIRE WHEN IN FACT THE COIL SPRING WAS BROKEN & PUNCTURED THE TIRE. THE TOW COMPANY DRIVER HAD MENTIONED THAT IT WAS A COMMON OCCURRENCE FOR THAT TYPE OF VEHICLE. CONTACTED LOCAL FORD DEALER WHO REGULARLY WORKS ON THE VEHICLE AND SAID THE RECALL DID NOT INCLUDE 2003 FORD TAURUS.
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Feb 20, 2009 - Lakeville, MA - Front
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE CONTACT HEARD AN EXTREMELY LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE. SHE STOPPED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE EXPLODED WITHOUT WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. IN ADDITION, THE TIRE EXHIBITED UNEVEN WEAR. THE FRONT SUSPENSION AND COIL SPRING WERE DAMAGED, WHICH COULD HAVE POSSIBLY CAUSED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 129,959.
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Feb 17, 2009 - Milton, VT - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING 10 MPH, THE CONTACT HEARD A LOUD BANGING NOISE AND PULLED THE VEHICLE OFF THE ROAD. HE NOTICED THAT THE FRONT COIL SPRING PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO A FORD DEALER AND WILL BE REPAIRED AT THE OWNER'S EXPENSE. THE DEALER ALSO STATED THAT THERE WAS NO OPEN RECALL FOR THAT COMPONENT; THEREFORE, THEY WILL NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 57,000. 4/01/09 UPDATED 04/07/09.
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Feb 11, 2009 - Newton, NJ - Rear
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY, THE CONTACT HEARD A GRINDING SOUND COMING FROM THE REAR OF THE VEHICLE. HE DROVE TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE REAR DRIVER'S SIDE COIL SPRING WAS CRACKED AND PUNCTURING THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS NOT REPAIRED AND THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 35,896.
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Feb 10, 2009 - Celina, OH - Front
I WENT OUT TO TAKE MY DAUGHTER TO SCHOOL AND NOTICED I HAD A FLAT TIRE. I TRIED ADDING AIR BUT NO GO, SO I GOT THE SPARE OUT AND TRIED TO CHANGE IT AND COULD NOT GET THE TIRE OFF IT WAS STUCK HERE THE DAM COIL SPRING BROKE AND WAS STUCK THOROUGH THE TIRE I HAD TO REPLACE THE SPRING AND ALL PARTS ATTACHED AND A BRAND NEW TIRE . AND THE TIRES I JUST PURCHASED A FEW MONTHS BEFORE. FORD NEEDS TO ISSUE A RECALL ON THIS RIGHT AWAY .WHAT IF MY DAUGHTER AND I IF THE HAD BEEN MOVING, IT COULD HAVE PULLED US INTO THE DITCH, A TREE , ON-COMING TRAFFIC, WHO KNOWS HURTING OR KILLING US OR SOMEONE ELSE . BUT I GUESS FORD DOESN'T CARE ABOUT OUR SAFETY LOOKED IT UP ONLINE FOUND A PLACE WHERE 355 PEOPLE HAD THE SAME COMPLAINT .FORD WANTS $400.00 DOLLARS TO REPAIR . THIS CAR ONLY HAS A LITTLE OVER 47,000 MILES ON IT, I'VE HAD IT WITH FORDS 3RD FORD CAR 4TH PROBLEM ALL WITH LOW MILES JUST OUT SIDE WARRANTY RANGE. BUT WHEN MY CHILDREN'S SAFETY COME IN TO PLAY SORRY CHEVY HERE I COME.......
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Feb 10, 2009 - Cherry Valley, IL - Front
I HAVE A 2003 FORD TAURUS. WAS LEAVING MY PARKING LOT THE OTHER DAY WHEN SUDDENLY I HEARD A LOUD CLUNK AND FELT THE CAR LOWER IN THE FRONT DRIVER'S SIDE. LUCKILY, I WAS ONLY ABOUT A BLOCK FROM HOME SO I IMMEDIATELY TURNED AROUND AND PARKED IT. UPON INSPECTION, I NOTICED THE SPRING HAD COMPLETELY SNAPPED OFF THE STRUT AND TOOK OFF A GOOD CHUNK OF MY TIRE. I'M GOING TO ATTEMPT TO CHANGE IT BUT SHOULD I TAKE PICTURES JUST IN CASE? I'VE HAD SPRINGS CRACK BEFORE ON OTHER CARS BUT NEVER ANYTHING LIKE THIS. LAST TIME I PURCHASE A FORD.
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Feb 07, 2009 - Sandy Lake, PA - Front
FRONT, DRIVER-SIDE SUSPENSION COIL SPRING FRACTURED ENTIRELY, RESULTING IN TIRE GOUGING AND DEFLATION.
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Feb 04, 2009 - Morristown, IN - Front
THE LEFT FRONT SPRING BROKE ON MY 2003 FORD TAURUS WHILE SITTING IN THE GARAGE. WHEN MY WIFE STARTED TO BACK OUT THE TIRE BLEW BECAUSE THE SPRING WAS RUBBING IT.
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Feb 02, 2009 - Rochester.Rr.Com, NY - Suspension
SEARCHED RECALLS FOR FORD TAURUS. SAW SAME PROBLEM WITH RECALL ON 2001-2002 TAURUS. CAR WAS PARKED AT SCHOOL, COLD WEATHER, LEFT FRONT SPRING SNAPS TAKING OUT TIRE, STABILIZER PIN, AND THE INNER SHAFT BOOT. MINE IS A 2003 WITH THE SAME PROBLEM FORD SAID SORRY. FATHER REPAIRED VEHICLE HIMSELF COST ~ $400.00.
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Jan 30, 2009 - Warwick, RI - Front
2003 FORD TAURUS WAGON DRIVERSIDE FORNT COIL SPRING SNAPPED AND PUNCHURED TIRE LUCKLY IT WAS IN MY GARAGE OVERNIGHT, I HOEARD A BOOM AND CHECKED TIRE WAS FLAT, TOOK TIRE OF AND THERE WAS THE BROKEN COIL. LUCKY I WASNT ON THE ROAD GOING HIGHWAY SPEEDS. IM LEERY OF GETTING ANOTHER TAURUS, AFTER HAVING 3 OF THEM.
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Jan 25, 2009 - Quincy, MI - Front, Springs, Coil Springs
STARTED TO LEAVE WORK. WHEN I PUT MY CAR IN DRIVE THERE WAS A LOUD BAG FROM THE FRONT DRIVERS SIDE. PULLED TIRE OFF AND FOUND BROKEN FRONT COIL SPRING.
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Jan 25, 2009 - Quincy, MI - Front
STARTED TO LEAVE WORK. WHEN I PUT MY CAR IN DRIVE THERE WAS A LOUD BAG FROM THE FRONT DRIVERS SIDE. PULLED TIRE OFF AND FOUND BROKEN FRONT COIL SPRING.
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Jan 23, 2009 - Irvine, PA - Front
THE LEFT FRONT STRUT ON MY 2003 FORD TAURUS FAILED IN THAT THE SPRING BROKE AND PUNCTURED THE TIRE CAUSING THE TIRE TO GO FLAT AND NEARLY CAUSED A VERY SERIOUS ACCIDENT. WE REPORTED THIS TO OUR LOCAL FORD GARAGE AND WERE INFORMED THAT FORD MODELS OF 2002 AND BEFORE WERE RECALLED BUT THAT NO RECALL HAD BEEN ISSUED FOR 2003. IT IS MY FIRM BELIEF THAT THE FAILURE WAS DUE TO DEFECTS IN MANUFACTURE BECAUSE MY VEHICLE HAS NEVER BEEN SUBJECT TO MISUSE OR ABUSE.
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Jan 18, 2009 - Rochester, NY - Suspension
RIGHT FRONT COIL SPRING FAILURE WHILE CAR WAS PARKED. SHREDDED TIRE UPON MOVEMENT.
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Jan 18, 2009 - Rochester, NY - Front
RIGHT FRONT COIL SPRING FAILURE WHILE CAR WAS PARKED. SHREDDED TIRE UPON MOVEMENT.
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Jan 17, 2009 - Lorain, OH - Front
WHILE BACKING OUT OF MY PARKING SPOT I NOTICED THAT MY RIGHT FRONT TIRE DIDN'T SEEM RIGHT. IT APPEARED TO BE A SIMPLE FLAT BUT AFTER IT WAS REMOVED AND INSPECTED BY THE MECHANICS THEY NOTICED THAT THE FRONT RIGHT SUSPENSION COIL SPRING FRACTURED. THE BROKEN COIL SPRING PUNCTURED THE ADJACENT TIRE AND SLICED IT NEARLY COMPLETELY OFF. THE FRACTURED SPRING ALSO CUT THE WIRING OF THE ABS RENDERING IT INOPERATIVE. THE COIL SPRING WAS FRACTURED IN 2 PLACES. THE MECHANICS MENTIONED THAT IT WAS LUCKY THAT I HAD AS MUCH LEFT ON AS I DID OR IT WOULD HAVE BEEN A SERIOUS ACCIDENT HAD IT GONE OUT WHILE I WAS ON THE ROAD. 43,000 MILES ON THE CAR.
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Jan 14, 2009 - Nova, OH - Front
IN PARKING LOT BACKING UP AND FRONT COIL SPRING BROKE AND RIPPED 10INCH GASH IN THE FRONT PASSENGER TIRE. GETTING IT FIXED FOR $600 INCLUDING TIRE BY REPAIR SHOP BECAUSE FORD DEALER SAID IT WASN'T ON THE RECALL LIST.
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Jan 13, 2009 - Fowlerville, MI - Front
UPON ATTEMPT TO BACK OUT OF GARAGE, FRONT DRIVER'S SIDE SPRING BROKE AND PUNCTURED BRAND NEW TIRE BEYOND REPAIR. COIL SPRING AND TIRE NEED TO BE REPLACED.
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Jan 11, 2009 - Mercer, PA - Front
LOADING CAR FOR VACATION LF COIL SPRING BROKE IN DRIVEWAY DAMAGED L/F TIRE THIS BEING THE ONLY INCIDENT WHICH MADE THE CAR INOPERABLE. VEHICLE TOWED TO GARAGE AND IS NOW BEING REPAIRED . PARTS ARE AVAILABLE.
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Jan 09, 2009 - Marshfield, WI - Front
MY SON DROVE 3 1/2 HRS TO GO BACK TO COLLEGE, THE NEXT TIME HE USED THE CAR WHEN HE TOOK OFF THE COIL SPRING BROKE AND PUNCTURED THE TIRE, IF THIS WOULD OF HAPPENED ON HIS TRAVEL BACK IT COULD OF RESULTED IN DEATH. HE IS IN THE PROCESS OF TRYING TO GET THE CAR FIXED AT A HEFTY PRICE, THEY ARE SUGGESTING THAT ALL NEED TO BE REPLACED BECAUSE THIS WILL HAPPEN AGAIN. THIS IS A DANGEROUS SITUATION.
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Jan 05, 2009 - Stillwater, NY - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE DRIVER'S SIDE COIL SPRING ON THE STRUT FAILED. THE FAILURE CAUSED AN 8-10 INCH CUT THROUGH THE FRONT DRIVER'S SIDE TIRE. THROUGH RESEARCH, THE CONTACT FOUND AN OPEN INVESTIGATION (NHTSA ACTION NUMBER EA08018 (SUSPENSION:FRONT:SPRINGS:COIL SPRING) DATE INVESTIGATION OPENED: AUGUST 28, 2008 DATE INVESTIGATION CLOSED: OPEN) FOR THE SAME FAILURE. HE HAS NOT YET CALLED THE DEALER, BUT BELIEVES A RECALL SHOULD BE ISSUED FROM THIS OPEN INVESTIGATION. THE CURRENT AND FAILURE MILEAGES WERE 106,000. UPDATED 02-18-09 UPDATED 02/18/09.
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Jan 04, 2009 - Chippewa Lake, OH - Front
WHILE BACKING OUT OF MY DRIVEWAY, I HEARD A LOUD NOISE. I GOT OUT TO INVESTIGATE AND FOUND I HAD A FLAT TIRE ON THE DRIVER'S SIDE. UPON FURTHER INVESTIGATION I DISCOVERED THAT THE SPRING HAD BROKEN AND RIPPED MY TIRE. THIS IS THE SAME EXACT THING THAT HAPPENED TO MY WIFE'S CAR TWICE. LUCKILY I HAD ENOUGH SPACE TO PUT THE SPARE TIRE ON AND PULL IT BACK INTO THE DRIVEWAY. I AM GOING TO CALL THE DEALER TOMORROW AND WORK ON GETTING IT FIXED. I DON'T THINK THAT THERE IS A RECALL YET ON THIS YEAR, ALTHOUGH THERE DEFINITELY SHOULD BE. I'M JUST THANKFUL WE CHOSE NOT TO TAKE IT ON OUR FLORIDA TRIP, WHO KNOWS WHERE WE WOULD'VE BEEN STRANDED OR IF WE WOULD'VE GOTTEN INTO A TERRIBLE ACCIDENT ON THE HIGHWAY.
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Jan 04, 2009 - Chippewa Lake, OH - Front
THIS WAS THE SECOND TIME MY FORD TAURUS FRONT SPRING FAILED, THE FIRST TIME WAS ONE YEAR EARLIER. I WAS SLOWING DOWN TO PULL INTO THE DRIVEWAY WHEN I HEARD A LOUD NOISE, STOPPED, LOOKED TO SEE IF I COULD FIND ANYTHING WRONG, I COULDN'T TELL, SO I DROVE INTO THE DRIVEWAY AND PARKED IT. THIS ONE WAS THE DRIVER SIDE. LUCKILY THIS TIME IT WAS ONLY THE SPRING AND STRUT AND NOT THE TIRE ALSO. THE FIRST TIME I WAS BACKING OUT OF A PARKING SPOT AND I HEARD A LOUD NOISE, THAT ONE RIPPED UP THE TIRE ALSO. IN BOTH SITUATIONS, I HAD IT TOWED AND REPAIRED. WHEN I CALLED FORD I WAS TOLD THAT YEAR WASN'T COVERED UNDER THE RECALL, EVEN THOUGH I ARGUED THAT IT WAS THE SAME PROBLEM AS THE RECALLED ONES. THEY WOULDN'T COVER THE REPAIRS, SO I HAD TO PAY FOR IT MYSELF. IT MAKES NO SENSE THAT IT'S THE SAME EXACT PROBLEM AS THE RECALLED VEHICLES, YET THEY REFUSE TO ADD A RECALL FOR THIS MODEL YEAR.
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Jan 04, 2009 - Goshen, IN - Front
MY 2003 FORD TAURUS SEL EXPERIENCED A FAILURE (FRACTURE) OF THE FRONT SUSPENSION COIL SPRING ON THE DRIVERS SIDE (LEFT) WHICH CAUSED A PUNCTURE IN THE ADJACENT TIRE. THE VEHICLE WAS BEING PARKED AT THE TIME THE TIRE WAS PUNCTURED BY THE PROTRUDING FRACTURED SPRING AND DEFLATED. THE VEHICLE WILL BE REPAIRED SOON; HOWEVER, I WILL RETAIN PHOTOS OF THE BROKEN PART ON THE VEHICLE AND THE OLD PART. MY EXPERIENCE IS THE SAME AS THOSE DESCRIBED IN NHTSA ACTION NO. EA08018.
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Dec 30, 2008 - Greensburg, PA - Front
FRONT LEFT COIL SPRING BROKE WHILE THE VEHICLE WAS PARKED IN MY GARAGE.á THE SPRING PUNCTURED THE TIRE AND ALSO I HAD TO REPLACE THE SWAY BAR LINK.á THIS WAS DAMAGED WHEN THE SPRING BROKE.á THE MECHANIC RECOMMENDED REPLACING THE ENTIRE STRUT ASSEMBLY ON BOTH SIDES.
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Dec 30, 2008 - Somerset, PA - Front
COIL SPRING BROKE AND TOOK OUT BRAND NEW TIRE ON A 2003 FORD TAURUS. NO SIGNS OF WEAR AND TEAR, LET GO WHEN STILL IN DRIVEWAY, PULLED CAR INTO REVERSE AND THE SPRING BROKE AND WENT THROUGH THE TIRE.
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Dec 23, 2008 - Copley, OH - Front
I TOOK THE CAR INTO A FORD DEALER ON 2 OCCASIONS IN THE LAST 6 MONTHS COMPLAINING OF A BOUNCY RIDE. ASKED FOR THE STRUTS TO BE LOOKED AT. DEALER SAYS THEY FOUND NOTHING WRONG. LESS THAN 3000 MILES AFTER LAST VISIT, LEFT FRONT STRUT SELF DESTRUCTED. I WENT OUT TO THE CAR, STARTED IT UP, PUT IT IN GEAR AND HEARD A LOUD CRASHING NOISE SIMILAR TO A GLASS GALLON JUG BEING THROWN TO THE GROUND. THE CAR WAS NOT MOVED FORWARD EVEN AN INCH AS THE BRAKE WAS APPLIED WHILE PUTTING IT IN FORWARD GEAR. THEN ANOTHER LOUD BAM AND THE FRONT OF THE CAR CAME DOWN. VISUAL INSPECTION FOUND THAT THE LEFT FRONT STRUT SPRING EXPLODED AND BLEW OUT THE TIRE. ALL 4 STRUTS WERE REPLACED WITH AFTERMARKET PARTS AS FORD IS STILL SELLING THE SAME VERSION OF THE STRUT AND SPRING. PARTS WERE DISPOSED OF.
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Dec 21, 2008 - Elbridge, NY - Front
DRIVER SIDE FRONT COIL SPRING BROKE ON 12/20/2008 PUNCTURING TIRE. PART OF BROKEN COIL SPRING HAS RUST LINE ALL THE WAY THROUGH. HAVE NOT HAD REPAIRED YET.
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Dec 15, 2008 - Syracuse, NY - Front
WHEN BACKING OUT OF MY GARAGE TO LEAVE FOR WORK IN THE MORNING I HEARD A LOUD POPPING AND SCREECH COMING FROM THE LEFT FRONT WHEEL. I STOPPED AND GOT OUT OF THE CAR AND FOUND MY TIRE FLAT. UPON INSPECTION BY MY MECHANIC IT WAS DISCOVERED THAT THE LEFT FRONT COIL SPRING JUST SNAPPED WITHOUT WARNING CAUSING A LARGE TEAR IN THE TIRE. IT WAS VERY FORTUNATE THAT THIS HAPPENED WHEN I WAS IN MY DRIVEWAY AND NOT ON THE HIGHWAY AT HIGH SPEED. THIS COULD HAVE CAUSED A VERY BAD ACCIDENT. MY MECHANIC SAID THAT IT WILL NEED A NEW SPRING AND A NEW TIRE. SINCE MY FRONT TIRES ARE WINTER TIRES I WILL PROBABLY HAVE TO PURCHASE TWO TO MATCH.
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Dec 15, 2008 - Colchester, VT - Front
MY 2003 FORD TAURUS EXPERIENCED COIL SPRING FAILURE. I PUT MY CAR INTO REVERSE AND THE COIL SPRING BROKE PUTTING A 4 INCH GASH IN MY NOKIAN WINTER TIRES. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP, THE CAPITAL LINCOLN MERCURY ON 100 PEARL STREET IN ESSEX JUNCTION, VT 05452. I AM REPLACING THE STRUTS AND COIL SPRINGS ALONG WITH THE STABILIZER LINK ON THE DRIVER SIDE AND ALSO REPLACING THE STRUTS AND COIL SPRING ON THE DRIVER SIDE. I ALSO HAD TO REPLACE THE WINTER TIRES ON THE FRONT SINCE THE LEFT FRONT TIRE WAS RUPTURED AND ALTHOUGH THE PASSENGER TIRE WAS STILL GOOD TO BALANCE OUT PLACING A NEW WINTER ON JUST ONE SIDE WOULD HAVE MADE THE BALANCE OFF. THE TOTAL PRICE WAS APPROXIMATELY $900.00. IN DOING RESEARCH I SEE THAT FORD HAS HAD MULTIPLE PROBLEMS WITH THEIR COIL SPRINGS AND THERE HAVE BEEN RECALLS BEFORE ON THIS DEFECTIVE PRODUCT. THE 2003 FORD TAURUS HAS NOT YET BEEN RECALLED ALTHOUGH THIS PROBLEM HAS OCCURRED ON THE 2003 FORD TAURUS.
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Dec 14, 2008 - Appleton, WI - Rear
REAR PASSENGER COIL SPRING BROKE AND DESTROYED THE TIRE WHILE DRIVING 15 MPH. WILL NOT KNOW WHAT ADDITIONAL DAMAGE WAS DONE UNTIL I TALK TO MY MECHANIC.
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Dec 14, 2008 - Chagrin Falls, OH - Front
I WENT TO BACK MY 2003 FORD TAURUS OUT OF THE GARAGE AND HEARD A LOUD NOISE FOLLOWED BY AIR COMING FROM MY LEFT FRONT TIRE. WHILE JACKING THE CAR UP, I NOTICED THAT THE COIL SPRING WAS AGAINST THE TIRE AND THEN REALIZED THAT PART OF THE SPRING HAD PUNCTURED THE TIRE. THE SPRING HAD BROKEN INTO TWO PIECES. THE PLASTIC STABILIZER LINK WAS ALSO BROKEN.
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Dec 14, 2008 - Hanover, MI - Suspension
LEFT FRONT SPRING FAILURE AT 70MPH ON US HWY 127. THERE WAS A LOUD BAND, SMELL OF BURNING RUBBER AS THE FRONT CORNER OF THE VEHICLE DROPPED DOWN. WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. UPON CLOSER INSPECTION, THE SPRING HAD BROKEN, AND WAS LODGED AGAINST THE TIRE/WHEEL. SAVED A SMALL PIECE OF THE SPRING. IT WAS CLEAN AND FREE OF RUST AT THE BREAKPOINT. VEHICLE WAS TOWED TO LOCAL FORD DEALER. WILL CONTACT THEM ON MONDAY.
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Dec 11, 2008 - Homer Glen, IL - Front
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. HE NOTICED THAT THE TIRE WAS COMPLETELY FLAT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS RELATED TO THE COIL SPRING. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
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Dec 02, 2008 - Brownstown Twp, MI - Front
SUDDEN BLOW OUT OF LEFT (DRIVERS)T FRONT TIRE WHILE BACK UP. TIRE WAS REMOVED AND STUCK ON FRONT SPRING. INSPECTION OF FRONT SPRING REVEALS THE SPRING BROKE INTO TWO PEICES. THE LOWER RUNG OF THE SPRING WAS FOUND UNDER THE VEHICLE. NOT REPAIRES AT THIS TIME WAITING FOR FORD SERVICE TO CONTACT IF FORD WILL COVER REPAIR.
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Dec 01, 2008 - Romulus, MI - Suspension
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE PREPARING TO PLACE FUEL IN THE VEHICLE, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE. THE COIL SPRING AROUND THE STRUTS FAILED AND PUNCTURED THE TIRE, WHICH CAUSED A FLAT. THE VEHICLE IS CURRENTLY UNABLE TO BE DRIVEN. THE MANUFACTURER STATED THAT THE ISSUE HAS NOT BEEN INCLUDED IN ANY RECALL; THEREFORE, NO COMPENSATION WAS OFFERED. THE FAILURE MILEAGE WAS 65,000.
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Nov 27, 2008 - Rittman, OH - Front
TODAY IS THANKSGIVING. I DROVE HOME ON TUESDAY NIGHT (TWO NIGHTS AGO), A TRIP OF APPROXIMATELY 500 MILES FROM COLLEGE TO SEE MY FAMILY. LAST NIGHT, AS I PUT MY 2003 FORD TAURUS INTO DRIVE IN MY CHURCH PARKING LOT, I BEGAN TO GO FORWARD AND HEARD A GIGANTIC "BOOM." I STOPPED THE VEHICLE, AND NOTICED THAT MY FRONT RIGHT TIRE WAS FLAT (A NEW, AND EXPENSIVE TIRE). AFTER ATTEMPTING TO TAKE THE TIRE OFF, I DISCOVERED THAT MY COIL SPRING ON MY STRUT SNAPPED AND CAME THROUGH MY TIRE. I HAVE LEARNED THAT THIS PROBLEM IS NOT RECALLED, AND I THINK, WITH IT BEING SO COMMON AND THE PART BEING JUNK, IT SHOULD BE RECALLED. I AM GOING TO THE DEALER TOMORROW TO TRY TO RESOLVE THE PROBLEM.
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Nov 22, 2008 - Upper St. Clair, PA - Front
I HAVE A 2003 FORD TAURUS WITH 58,000 MILES ON IT. I WAS IN MY GARAGE AND JUST STARTED TO BACK OUT WHEN I HEARD A LOUD BANG. THE FRONT LEFT TIRE BLEW OUT. AFTER PULLING OFF THE TIRE I DISCOVERED THAT THE SPRING BROKE AND PUNCTURED THE TIRE. IF I HAD BIN GOING DOWN THE HIGHWAY MY 9 YEAR OLD SON AND I COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. I WENT ONLINE AND SAW THAT HUNDREDS OF OTHER FORD TAURUS OWNERS HAD THE EXACT SAME PROBLEM WITH THE SPRINGS SNAPPING. THIS IS A HUGE SAFETY ISSUE ON A NATIONAL SCALE. EVERYONE ON THE WEBSITES ARE SAYING THAT FORD HAD A RECALL UNTIL THE 2001 MODEL YEAR. I PUT MY VIN # INTO THE FORD MOTOR COMPANY'S WEBSITE AND SEARCHED FOR A RECALL BUT NOTHING CAME UP. IT LOOKS LIKE THEY SOLD A DEFECTIVE PRODUCT AND ARE NOT STEPPING UP TO MAKE THEIR CUSTOMER'S WHOLE.
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Oct 27, 2008 - Cincinnati, OH - Rear
RECENTLY PURCHASED A 2003 FORD TAURUS SEDAN SE WITH 45,000 MILES ON IT. I HAVE PUT VERY FEW MILES ON IT MYSELF (ABOUT 3,000). TODAY I DISCOVERED THAT THE REAR COIL SPRINGS ARE BOTH BROKEN. I HAD A FLAT TIRE IN THE LEFT REAR AND FOUND THAT THE COIL SPRING HAS BROKEN AND CUT THE TIRE. THE RIGHT COIL SPRING MUST HAVE BEEN BROKEN PREVIOUSLY BUT DID NOT CAUSE ANY TIRE DAMAGE (THAT I KNOW OF). LUCKILY THE FLAT HAPPENED AS I WAS EXITING ON AN OFFRAMP FROM THE HIGHWAY. THE COIL SPRINGS WILL HAVE TO BE REPLACED TODAY TO AVOID CONTINUED PROBLEMS (TOTAL COST $840 INCLUDING NEW TIRE).
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Sep 13, 2008 - Wurtsboro, NY - Front
FOUND FLAT TIRE RESULTING FROM BROKEN FRONT LEFT COIL SPRING PIERCING SIDE WALL OF TIRE.
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Sep 01, 2008 - Albany, OH - Front
HAVE A 2003 FORD TAURUS THAT BROKE THE FRONT SPRING THAT SHREDDED THE TIRE THERE WAS A RECALL ON OLDER MODELS THIS PROBLEM MUST NOT OF BEEN FIXED. THIS BROKE AS SOON AS WIFE TURNED OFF THE HIGHWAY IF THIS WOULD OF HAPPENED AT HIGH SPEED IT COULD OF BEEN BAD.
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Aug 25, 2008 - Almont, MI - Rear
BOTH REAR SPRINGS BROKEN ON A 2003 TAURUS.
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Aug 20, 2008 - St. Louis Park, MN - Front
MY WIFE STARTED TO DRIVE THE CAR AND HEARD A SCRAPING NOISE. THEN THE RIGHT FRONT TIRE BLEW OUT. THE RIGHT FRONT SPRING HAD BROKEN WHILE THE VEHICLE WAS PARKED AND PUNCTURED THE TIRE WHEN SHE ATTEMPTED TO DRIVE THE CAR.
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Aug 08, 2008 - Speedwell, VA - Rear
I HAVE A 2003 FORD TAURUS AND ON 8-7-08 I WAS BACKING OUT OF MY MOTHER'S DRIVEWAY AND HEARD A LOUD POP. AFTER INSPECTING EVERYTHING UNDER THE CAR, I FOUND THE REAR COIL SPRING BROKEN AND STICKING INTO MY LEFT REAR TIRE. I HAD TO PURCHASE A LEFT REAR COIL SPRING FOR $98.00 AND I HAVEN'T RECEIVED THE REPAIR BILL YET.
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Aug 07, 2008 - Rome, PA - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. AFTER STARTING THE VEHICLE AND MOVING IT FORWARD A FEW INCHES, THE CONTACT HEARD AND FELT A LOUD EXPLOSION. SHE EXITED THE VEHICLE AND NOTICED FRONT END FAILURE. THE VEHICLE WAS TOWED TO A LOCAL GARAGE AND THEY PERFORMED THE NECESSARY REPAIRS, WHICH INCLUDED BOTH FRONT COIL SPRINGS, BOTH TIE RODS, BOTH STRUTS, AND ONE BEARING PLATE. AN ALIGNMENT WAS ALSO PERFORMED. BOTH THE DEALER AND THE MANUFACTURER STATED THAT HER VEHICLE WAS OUT OF WARRANTY AND NOT INCLUDED IN A RECALL; THEREFORE, NOTHING COULD BE DONE. ALL THE REPAIRS WERE MADE WITHIN FOUR DAYS AT A LOCAL GARAGE AT THE COST OF $998.77. THE FAILURE MILEAGE WAS 36,957 AND CURRENT MILEAGE WAS 37,000. UPDATED 09/09/08 THE FAILURE OF THE COIL SPRINGS, CAUSED DAMAGED TO OTHER COMPONENTS. UPDATED 09/09/08.
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Aug 05, 2008 - Dowagiac, MI - Rear
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE PROCEEDING THROUGH A STOP SIGN AT AN UNKNOWN SPEED, THE CONTACT HEARD A SNAPPING SOUND. HE CONTINUED HOME AND NOTICED THAT THE REAR DRIVER'S SIDE QUARTER PANEL WAS LOWER THAN THE PASSENGER SIDE. THE DEALER STATED THAT THE REAR COIL SPRING CAUSED THE FAILURE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON HIS VEHICLE RELATED TO THIS FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 60,066.
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Jul 15, 2008 - Columbia Station, OH - Suspension
APPLICATION OF BRAKES CAUSES CAR TO SHAKE AND SHIMMY. ROTORS, PADS AND CALIPERS REPLACED TWICE. REPLACED RIGHT FRONT BEARING, BALL JOINT, SWAY BAR LINK AND HALF SHAFT THE SECOND TIME, DO TO BEARING WEAR AND SQUEAK. NONE OF THE ABOVE HAS FIXED THIS PROBLEM. IT IS ESPECIALLY BAD WHEN THE BRAKES ARE BEING APPLIED WHILE GOING AROUND A CORNER.
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Jul 09, 2008 - Limington, ME - Front
FRONT COIL SPRING BROKE , PUNCTURED MY TIRE AND BROKE THE STABILIZER ARM. HAD JUST PARKED MY CAR WHEN THIS HAPPENED. THANK GOD WE WEREN'T HURT.
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Jul 08, 2008 - Winona, MN - Rear
HEARD A CLUNKING IN THE REAR OF THE VEHICLE. FOUND THAT THE RIGHT REAR SPRING HAD BROKEN.
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Jul 02, 2008 - Elkview, WV - Front
DRIVERS SIDE COIL SPRING FRACTURED, CAUSING DAMAGE TO STRUT, SWAY BAR LINKAGE AND TIRE. THIS FAILURE OCCURRED DURING NORMAL DRIVING CONDITIONS IN A RIGHT HAND TURN AT APPROXIMATELY 25 MPH.
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Jul 01, 2008 - North Branch, MN - Suspension
CAR SHIMMIES AND SHAKES ON BRAKING EVEN WITH NEW ROTORS AND BRAKE PADS. CAR HAS DONE THIS SINCE ABOUT 20,000 MILES. NO ACCIDENTS AND JUST NORMAL USE OF CAR. HAVE HAD TO HAVE BRAKES AND ROTORS REPLACED TWICE ALREADY. UPON CHECKING FOR OTHERS WITH ISSUES, I DISCOVERED SEVERAL OTHERS AT EPINIONS.COM AND DECIDED TO CONTACT FORD DIRECTLY, THEY SAID THEY DON'T HAVE A RECALL ON THIS. I THEN DECIDED IT WAS TIME TO CONTACT THE NHTSA.
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Jun 21, 2008 - Indianapolis, IN - Rear
THE PASSENGER SPRING BROKE ON MY '03 FORD TAURUS. I DISCOVERED THIS WHEN I HEARD WHAT I THOUGHT WAS A BRAKE GRINDING. THE BRAKES WERE FINE, BUT THE REPAIRMAN NOTICED THE DAMAGE. LUCKILY, I AM HAVING THIS REPAIRED, BEFORE I GOT ON THE ROAD FOR A 200 MILE TRIP. THE TIRE WAS BEING DAMAGED AND WOULD HAVE BLOWN.
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Jun 19, 2008 - Rouses Point, NY - Front
THERE WAS NO WARNING. FRONT SPRING BROKE AND PUNCTURED THE FRONT TIRE WHEN DRIVING TO WORK. VEHICLE WAS TOWED TO PLATTSBURGHFORD AND REPAIRED. DEALER ADVISED THIS IS COMMON PROBLEM WITH TAURUS. THAT THE 2003 NEVER HAD A RECALL BUT OTHER YEAR TAURUS DID.
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Jun 16, 2008 - Carthage, NY - Front
JUST PULLED INTO MY WORKPLACE IN MY 2003 FORD TAURUS AND ALL OF A SUDDEN A LOUD BANG AND THE DRIVERS SIDE FRONT END FELL RIGHT ON MY TIRE. NO PRIOR WARNING WHATSOEVER. THE FRONT DRIVERS SIDE SPRING HAD BROKEN. I DID HAVE EXTENDED COVERAGE BUT WHAT A HASSLE WITH THE INSURANCE COMPANY TO GET THEM TO PAY WHICH THEY FINALLY DID MINUS A $100.00 DEDUCTIBLE. TOOK 1 1/2 WEEKS TO GET IT FIXED AND NOW SOMETHING IS WRONG WITH THE BRAKES.
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Jun 05, 2008 - Anne Harbor, MI - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN UNUSUAL NOISE AND FELT THE VEHICLE JERK. WHEN HE ARRIVED HOME, HE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRINGS HAD FRACTURED, WHICH DAMAGED THE BRAKE HOSE AND TIRES. THE VEHICLE HAS NOT YET BEEN DIAGNOSED BY A DEALER OR MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 46,931. UPDATED 06/30/08 THE DEALER CONFIRMED THE LEFT FRONT COIL SPRING WAS FRACTURED. UPDATED 06/27/08
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Jun 03, 2008 - Holloway, MN - Front
I WAS BACKING OUT OF MY GARAGE, HEARD A LOUD CRUNCHING NOISE AND A HUGE BANG! MY CAR WAS UNABLE TO GO INTO REVERSE WITHOUT PRESSURE ON THE TIRE...I GOT OUT AND THE TIRE WAS BLOW OUT! I CALLED THE TOW COMPANY AND THE TECHNICIAN FELT UNDER THE CAR AND SAID MY COIL SPRING HAS BROKEN! HE SAID IT WAS A GOOD THING IT HAPPENED IN MY GARAGE AND NOT WHEN I WAS GOING DOWN THE ROAD!!! FORD HAD A RECALL ON 1999 - 2002 FORD TAURUS CARS BUT OBVIOUSLY THE PROBLEM NEVER GOT RESOLVED ON THE 2003 CARS! VERY FRUSTRATING AND COULD HAVE BEEN VERY DANGEROUS! FORD AND THE DEALERSHIP HAS DONE NOTHING TO HELP!
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Jun 02, 2008 - Glens Falls, NY - Front
BROKEN FRONT COIL SPRINGS ON 2003 TAURUS W/ ABOUT 49K MILES.
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May 19, 2008 - Novi, MI - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE BACKING OUT OF THE GARAGE AT APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD BOOM FROM UNDERNEATH THE FRONT END OF THE VEHICLE. SHE WAS UNCERTAIN OF WHAT CAUSED THE NOISE. THREE MONTHS LATER, SHE TOOK HER VEHICLE TO A TIRE SHOP FOR SERVICE. THE MECHANIC STATED THAT THERE WAS SERIOUS FAILURE WITH THE FRONT COIL SPRING. IF THE SPRING WERE TO UNCOIL, IT COULD SLIP THROUGH AND CAUSE GREAT DANGER WHILE DRIVING. AT THAT TIME, THE TIRE WAS REPLACED, BUT THE FRONT COIL SPRING WAS NOT REPAIRED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE FAILED COIL SPRING MUST BE REPLACED. SIX INCHES OF STEEL WAS DAMAGED DUE TO THE COIL SPRING. THE FRONT PASSENGER TIRE WAS REPLACED ALONG WITH THE FRONT COIL SPRING. SHE ELECTED TO PURCHASE THE QUICK STRUT PART, WHICH IS THE STRUT AND COIL SPRING COMBINATION MANUFACTURED BY MONROE. THE TOTAL COST OF THE REPAIR SERVICE WAS $376. THE FAILURE MILEAGE WAS 32,100 AND CURRENT MILEAGE WAS 32,546. UPDATED 06/02/08
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May 18, 2008 - Green Bay, WI - Front
I WAS BACKING OUT OF A PARKING SPACE (GOT MAYBE AN INCH) AND THE CAR JOLTED SLIGHTLY. I HEARD A LOUD POPPING NOISE FOLLOWED BY A PUFF OF WHAT SEEMED SMOKE. I GOT OUT OF THE CAR AND SAW MY TIRE WAS FLAT. REMOVED TIRE TO FIND FRONT DRIVERS SIDE COIL SPRING HAD SNAPPED IN HALF AND RIPPED A LONG DEEP LINE IN TIRE.
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Apr 11, 2008 - Cottage Grove, MN - Front, Springs, Coil Springs
VEHICLE WAS PARKED IN HOME GARAGE, FRONT SPRING BROKE, PIERCING FRONT TIRE CAUSING IT TO EXPLODE. VEHICLE WAS TOWED, HAD TO REPLACE TIRE, FRONT SPRINGS AND STRUTS TO CORRECT DAMAGE. $986.
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Mar 13, 2008 - Parma Heights, OH - Front, Springs, Coil Springs
2003 FORD TAURUS WITH BROKEN FRONT COIL SPRING. CONSUMER STATES THAT THE RIGHT FRONT COIL SPRING BROKE WHICH PUNCTURED THE TIRE AND CAUSED IT TO GO FLAT. FORD TOLD HIM THEY WOULD PAY 50% OF THE REPAIR COST.
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Feb 27, 2008 - Lincoln Park, MI - Rear, Springs
REAR SPRING FAILURE AT HIGHWAY SPEED.
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Feb 18, 2008 - State College, PA - Front, Springs, Coil Springs
MY WIFE AND I WERE SITTING IN MY CAR GETTING READY TO BACK OUT OF MY DRIVEWAY. I PUT THE CAR IN REVERSE AND INSTANTLY HEARD A LOUD BANG-TYPE NOISE. IMMEDIATELY THE FRONT OF MY CAR LEANED DOWN ON THE FRONT DRIVER'S SIDE. I CALLED AAA AND THE PERSON FOUND OUT THE FRONT COIL SPRING WAS BROKEN AND COME IN CONTACT WITH THE TIRE CAUSING A BLOWOUT.
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Jan 18, 2008 - Akron, OH - Front, Springs, Coil Springs
RIGHT-FRONT SPRING (IN STRUT ASSEMBLY) BROKE AND SHREDDED THE TIRE WHILE DRIVING.
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Jan 08, 2008 - Glencoe, MN - Front, Springs, Coil Springs
FRONT COIL SPRING BROKE, DESTROYED THE STRUT, AND SHREDDED THE FRONT TIRE.
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Jan 08, 2008 - Glencoe, MN - Front, Macpherson Strut
FRONT COIL SPRING BROKE, DESTROYED THE STRUT, AND SHREDDED THE FRONT TIRE.
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Dec 14, 2007 - Kalamazoo, MI - Front, Springs, Coil Springs
I EXPERIENCED A TIRE BLOWOUT (FRONT LEFT) WHILE BACKING OUT OF MY DRIVEWAY. UPON ATTEMPTING TO REMOVE THE TIRE, IT WAS DISCOVERED THAT THE COIL SPRING OVER THAT WHEEL HAD BROKEN AND PUNCTURED THE TIRE. MY LOCAL FORD DEALERSHIP REPLACED THE SPRING (UNDER WARRANTY) BUT WOULD NOT REPLACE THE FRONT RIGHT SPRING BECAUSE THERE WAS NO RECALL.
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Nov 27, 2007 - Rome, OH - Front, Springs, Coil Springs
2003 FORD TAURUS SE WAGON. WAS PULLING OUT OF OUR DRIVEWAY AND NOTICED THAT CAR WAS DRIVING ODD. GOT OUT AND NOTICED THAT DRIVER'S FRONT TIRE WAS FLAT. I DID NOT NOTICE THE TIRE BEING FLAT BEFORE I MOVED THE CAR. UPON REMOVING THE TIRE IT WAS DETERMINED THAT THE DRIVER'S SIDE FRONT COIL SPRING WAS BROKEN, THE TIRE SIDEWALL WAS TORN ABOUT HALF WAY AROUND. UPON FURTHER INVESTIGATION IT WAS FOUND THAT OTHER RELATED PARTS ARE DAMAGED. CONTACTED FORD AND THEY SAID THAT THEY WOULD DO NOTHING TO COVER THE COST OF REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED YET.
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Aug 21, 2007 - Kane, PA - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT HEARD A RATTLING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A REPAIR FACILITY FOR INSPECTION AND WAS INFORMED THAT THE FRONT PASSENGER SIDE COIL SPRING FAILED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE IS 46,129 AND FAILURE MILEAGE WAS 38,000. UPDATED 02/01/08.
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Aug 03, 2007 - Deansboro, NY - Front, Springs, Coil Springs
2003 FORD TAURUS COIL SPRINGS REPAIR RECALL CUSTOMER WANTS FORD TO PAY FOR SOME OR ALL HER EXPENSES* THE CONSUMER STATED HE IS WRITING ON BEHALF OF CUSTOMER WHO HAS TROUBLE COMMUNICATING. THE CONSUMER FOUND HER LEFT FRONT TIRE FLAT IN THE DRIVEWAY. THE CONSUMER HAD RECENTLY PURCHASED FOUR BRAND NEW TIRES. THE CONSUMER WENT BACK TO THE DEALER TO SEE WHAT THE PROBLEM WAS AND FOUND THAT THE FRONT COIL SPRING WAS BROKEN AND PUNCTURED THE TIRE. THE DEALER REPLACED THE TIRES AND COIL SPRINGS AT THE CONSUMERS EXPENSE. THERE WAS A RECALL ON THE FORD TAURUS, BUT NOT FOR THIS SPECIFIC YEAR.
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Aug 02, 2007 - Friedens, PA - Front, Springs, Coil Springs
TL CONTACT OWNS A 2003 FORD TAURUS. WHILE DRIVING 35 MPH THE FRONT COIL SPRINGS BROKE WHICH CAUSED A FLAT TIRE, DAMAGE TO THE AIR BAG SENSORS, A BREAK IN THE MOUNTING BRACKET, AND FAILURE OF THE SHOCKS. THE MANUFACTURER STATED THAT THERE WERE NOT ENOUGH COMPLAINTS SUBMITTED TO WARRANT A RECALL. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 02-01-08 UPDATED 02/01/08
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Jul 20, 2007 - Clarklake, MI - Front, Springs, Coil Springs
I WAS PULLING OUT OF A PARKING SPACE. THE FRONT RIGHT COIL SPRING BROKE AND PUNCTURED THE TIRE. IT WAS AN IMMEDIATE FAILURE WITH A LOUD EXPLOSION NOISE. THE ONLY THING THAT SAVED ME FROM A MAJOR ACCIDENT WAS THAT I WAS JUST STARTING UP. AT HIGHWAY SPEEDS, THIS WOULD HAVE BEEN A SERIOUS ACCIDENT. FORD HAS REFUSED TO REPAIR THIS PROBLEM. THE CAR IS A 2003 FORD TAURUS.
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Jun 21, 2007 - Bantam, CT - Front, Springs, Coil Springs
FRONT DRIVER SIDE COIL SPRING BROKE AND BLEW OUT TIRE AND STABILIZER BAR
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May 22, 2007 - East Aurora, NY - Front, Springs, Coil Springs
2003 FORD TAURUS. FRONT COIL SPRING BROKE, PUNCTURED TIRE AND DAMAGED OTHER RELATED PARTS. FORTUNATELY THE CAR WAS PARKED AT THE TIME. CAR WAS TAKEN TO DEALERSHIP FOR RPAIR AND REPLACEMENT.
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Feb 26, 2007 - Beecher, IL - Front, Springs, Coil Springs
WHILE BACKING OUT OF DRIVE WAY LOUD POP LEFT FRONT TIRE WENT FLAT REMOVED TIRE AND NOTICED COIL SPRING BROKEN IT PUNCTURED TIRE. IF IT WOULD HAVE HAPPENED ON THE ROAD COULD HAVE CAUSED SERIOUS INJURY. THERE IS A RECALL BUT ONLY TO 2001 AND THIS IS A 2003 DON'T SEEM TO BE GETTING ANYWHERE WITH FORD ON THIS. DO WE NEED A SERIOUS INJURY BEFORE THEY START A RE CALL ON LATER MODELS.
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Feb 26, 2007 - Beecher, IL - Front, Springs, Coil Springs
TL*- THE CONTACT STATED THAT WHILE BACKING UP THE 2003 FORD TAURUS WITH 72000 FAILURE MILEAGE A COUPLE OF FEET HE HEARD A POPPING SOUND. THE CONTACT GOT OUT OF THE VEHICLE AND RAISED IT TO DISCOVER THAT THE DRIVER'S FRONT LEFT TIRE H SPLIT AND COIL SPRING SHEARED. THE VEHICLE HAS NOT BEEN REPAIRED.
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Feb 23, 2007 - Litchfield, CT - Front, Springs, Coil Springs
AS I BACKED OUT OF MY PAVED DRIVEWAY IN MY FORD TAURUS (2003) SES I HEARD A POP AND A HISS - APPARENTLY THE FRONT SPRING BROKE AND DAMAGED THE TIRE. I KNOW THE 2000 - 2002 HAD A RECALL ON THIS. I DON'T THINK THE PROBLEM WAS SOLVED ON THE 2003.
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Jan 28, 2007 - Portage, MI - Front, Springs, Coil Springs
I OWN A SILVER, 2003 FORD TAURUS WITH 81,000 MILES. AS MY WIFE WAS PULLING OUT OF THE DRIVEWAY SHE HEARD A LOUD POP AND THE CAR CAME TO A SCREECHING HALT. SHE IMMEDIATELY CALLED ME ON MY CELL PHONE TO TELL ME THAT SHE HAD A FLAT TIRE ON THE DRIVERS SIDE OF THE VEHICLE. I CAME HOME AND REMOVED THE FLAT TIRE TO FIND OUT THAT THE TIRE WAS COMPLETELY PUNCTURED AND RIPPED HALF WAY AROUND THE INSIDE OF THE TIRE. I THEN PLACED THE SPARE TIRE ON THE VEHICLE AND DROVE IT TO DISCOUNT TIRE COMPANY DOWN THE STREET WHO TOOK ONE LOOK AT IT AND SAID THAT THE SPRING WAS BROKEN AND THAT THERE WAS A RECALL FROM FORD ON THIS PROBLEM. WHEN MY WIFE FOUND OUT THAT THIS COULD OF CAUSE SERIOUS DAMAGE TO OUR FAMILY SHE WAS EXTREMELY UPSET. I DID SOME RESEARCH ON THE WEB AND FOUND OUT THAT THERE IS ONLY A RECALL ON 2001 VEHICLES AND NOT 2003 VEHICLES. NOTHING HAS BEEN DONE TO THE CAR YET. IT IS STILL IN THE DRIVEWAY WAITING TO BE FIXED. MY WIFE AND SON ARE NERVOUS DRIVING A CAR WITH THESE KIND OF PROBLEMS IN THE CITY OR HIGHWAY.
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Jan 07, 2007 - Marcellus, MI - Front, Springs, Coil Springs
FRONT DRIVERS SIDE COIL SPRING SNAPPED CAUSING CAR TO FALL ON TIRE. PUNCTURED TIRE, RUINED STRUT AND BRAKE LINE. THIS HAPPENED WHILE BACKING OUT OF DRIVE WAY, HAD THIS TAKEN PLACE WHILE TRAVELING DOWN THE ROAD IT WOULD HAVE EASILY KILLED OR INJURED EVERYONE IN THE CAR. THERE WAS NO INDICATION LEADING UP TO THIS THAT THIS WOULD HAPPEN. AFTER SEARCHING THE INTERNET I AM FINDING THAT THIS IS A COMMON ISSUE WITH THE FORD TAURUS, SOMETHING NEEDS TO BE DONE.
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Dec 18, 2006 - Camden, NY - Front, Springs, Coil Springs
I OWN A 2003 FORD TAURUS. LAST WEEK THE RIGHT FRONT SPRING BROKE AND RIPPED THE TIRE. FORD HAS A RECALL ON THIS PROBLEM FOR 2001 AND EARLIER MODELS. THIS COULD HAVE CAUSED AN ACCIDENT.
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Nov 05, 2006 - Lagrange, KY - Suspension
BEGAN NOTICING VIBRATION IN STEERING WHEEL OF 2003 FORD TAURUS LX. TOOK CAR TO ORIGINAL FORD DEALER 3-4 TIMES AND THE TIRES WERE BALANCED, BUT THE VIBRATION PERSISTED. ON THE LAST VISIT TO THIS DEALER, I WAS TOLD THAT I NEEDED NEW TIRES. SPENT $400 ON NEW TIRES AT AN INDEPENDENT TIRE DEALER, BUT THE VIBRATION IS STILL THERE. WENT TO DIFFERENT FORD DEALER AND THEY TOLD ME THAT THE NEW TIRES WERE "OUT OF ROUND". THEY BALANCED AND ROTATED TIRES, BUT THE VIBRATION STILL PERSISTS.
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Oct 20, 2006 - Roscommon, MI - Front, Springs, Coil Springs
DT*: THE CONTACT STATED WHILE BACKING OUT OF THE DRIVEWAY, THERE WAS A NOISE AND THE DRIVER SIDE FRONT END OF THE VEHICLE DROPPED DOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHO DETERMINED THE COIL SPRING HAD FRACTURED, PUNCTURING THE TIRE, AND FRACTURING THE SWAY BAR LINK. THE COIL SPRING, TIRE, SWAY BAR LINK AND STRUT WERE REPLACED.
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Sep 20, 2006 - Zearing, TX - Suspension
BLOWER MOTOR SWITCH WENT OUT, PLUS WATER LEAK ON PASSENGER FRONT SIDE.
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Feb 27, 2006 - North East, PA - Front, Springs, Coil Springs
DT*: THE CONTACT STATED THE FRONT DRIVER'S SIDE TIRE BLEW WHILE IN A PARKING LOT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED TO BE A BROKEN COIL SPRING. THERE IS A NHTSA RECALL, # 04V332000, REGARDING THE FRONT COIL SPRINGS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE YEAR OF THE VEHICLE. THE DEALER REPLACED THE FRONT COIL SPRINGS. UPDATED 3/17/2006 -
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Dec 14, 2005 - Limington, ME - Suspension
THE HEATER IN MY CAR FAILED. WE CALLED THE FORD PARTS DEPARTMENT AND THEY TOLD ME IT WAS A KNOWN PROBLEM THAT THE COWL, RELAY AND BLOWER FAILED DUE TO WATER LEAKAGE. WE TOOK THE CAR IN THEY SAID THE COST WOULD BE 400.00 WHICH I COULD NOT AFFORD AT THAT TIME. NOW I HAVE NO CHOICE WINTER IS HERE AND I NEED MY HEATER WORKING. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS PROBLEM ITS TIME FORD FIXES THE PROBLEM AT THEIR COST NOT OURS! I'VE ALSO BEEN TOLD THAT I NEED FRONT BALL JOINTS MY CAR FAILED INSPECTION. THIS CAR IS ONLY TWO YEARS OLD I SHOUDN'T BE HAVING THESE MAJOR PROBLEMS. I CAN'T REMEMBER THE EXACT MONTH OR DAY I TOOK THE CAR INTO WESTBROOK FORD DEALER BUT COST US 40.00 TO TELL ME WHAT I ALREADY KNEW THE THE BLOWER DIDN'T WORK BECAUSE OF WATER LEAKAGE.
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Sep 29, 2005 - Minonk, IL - Front, Control Arm, Lower Ball Joint
DT THE BALL JOINTS BECAME DEFECTIVE ON THE FRONT END OF THE VEHICLE AT ABOUT 40,000 MILES HAD THEM REPLACED AUGUST 17, 2005. TOOK VEHICLE TO A LOCAL MECHANIC TO DO THE WORK AND HAVE SEEN OTHER VEHICLES WITH THIS SAME PROBLEM. CONTACTED FORD, AND FILED COMPLAINT. THERE WERE NO RECALLS S AT THIS TIME.
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Jul 25, 2005 - Carthage, MS - Rear
DT: 2003 FORD TAURUS. THE REAR SUSPENSION COLLAPSED WHILE THE CONSUMER WAS DRIVING APPROXIMATELY 25 MPH. THE PIECE THAT BROKE WAS TAKEN TO THE DEALERSHIP AND SHE WAS TOLD IT WAS A DEFECT FROM THE BEGINNING. THE CONSUMER'S DAUGHTER WAS DRIVING THE VEHICLE AND IT WAS TOTALED. THERE WAS A POLICE REPORT FILED. HER DAUGHTER HAS A CUT BEHIND HER NECK AND A HEMATOMA ON HER KNEE. SHE IS STILL HAVING PROBELMS WITH HER LEG. THE DRIVER'S SIDE REAR TIRE FELL OVER.
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Feb 11, 2005 - Methuen, MA - Front
THE VEHICLE SHIMMIED/VIBRATED IN THE STEERING WHEEL AND CAUSED THE VEHICLE TO WANDER ACROSS THE ROAD, WHENEVER THE VEHICLE WAS DRIVEN AT HIGHWAY SPEED OF 55 MPH OR MORE. THE VEHICLE HAS BEEN TO THE DEALER ON FIVE SEPARATE OCCASIONS. THE DEALER ROTATED THE TIRES AND BALANCED EACH WHEELS, BUT THE PROBLEM CONTINUED.
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Sep 27, 2004 - North Highlands, CA - Suspension
WHEN COMING TO A STOP VEHICLE BOTTOMED OUT. THIS CAUSED THE CHASSIS TO BECOME SEVERELY DAMAGED. ALSO, CAUSED A GRINDING NOISE WHICH HAPPENED NUMEROUS TIMES. TOOK VEHICLE TO DEALERSHIP TO BE CHECKED, AND WAS INFORMED THAT NOTHING WAS WRONG. CONSUMER FELT VEHICLE WAS UNSAFE TO DRIVE.
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Jun 22, 2004 - Harrison, MI - Front, Control Arm, Upper Ball Joint
MY20 03' FORD TAURUS SE HAS FAULTY UPPER BALL JOINTS, AS WELL AS OTHER MECHANICAL PROBLEMS DEALING W/ THE FRONT END. AUTO WAS SUPPOSEDLY INSPECTED PRIOR TO WARRANTY ENDING AND NO PROBLEMS WERE MENTIONED TO ME, NOW LESS THAN 60 DAYS LATER I'M TOLD THERE ARE NUMEROUS PROBLEMS WITH VARIOUS FRONT END PARTS ON THIS AUTOMOBILE.
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Jul 24, 2003 - Mt. Vernon, OH - Front, Stabilizer Bar
BOLT ON STABILIZER TO RIGHT REAR TIRE DISLODGED, NO NUT, ALLOWING BOLT TO LOOSEN AND WHEEL TO DISLOCATE TO ALMOST COMPLETELY OFF CAR WHILE DRIVING DOWN THE ROAD.
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