Engine Problem on the 2003 TOYOTA HIGHLANDER
Car problem(s) with the 2003 TOYOTA HIGHLANDER.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Engine
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Mar 03, 2018 - Astoria, NY - Engine
HEAD BOLTS STRIPPED IN ENGINE , 66K MILES - COOLANT LOSS - ALL MECHANICS PREFER TO SWAP ENGINE - TOYOTA SERVICE SHOP BY ME QUOTED ME 5,000 FOR AN ENGINE AND 1 YEAR WARRANTY. THE CAR IS WORTH 8,000 TOPS. HEARTBROKEN BY THIS - WILL HAVE TO FIND A WAY TO MAKE REPAIRS ON MY OWN AND HOPE TO DRIVE AGAIN.
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Apr 25, 2016 - Los Angeles, CA - Engine
I HAVE BEEN THE OWNER OF MY 2003 TOYOTA HIGHLANDER, FOR ALMOST 8 YEARS. I GOT IT IN NOV.2008 AT AROUND THE 69,000 MARK. SINCE THEN, I HAVE MADE SURE THAT MY CAR/BABY HAS HAD THE WORKS IN CARE, TO KEEP THE QUALITY AND VALUE OF THE VEHICLE UP. THIS WOULD INCLUDE:OIL CHANGES, NEW BRAKES, NEW TIRES, REPAIRS OF BELTS/FILTERS ETC, HOSES, TUNE UPS, GREAT GAS AND CAR WASHES/BODY CARE. MOST OF THIS HAS BEEN DONE BY THE DEALERSHIP HERE IN CULVER CITY CA. I'VE DEPENDED ON THEM TO TELL ME WHAT WAS GOOD/BAD ABOUT MY CAR AND TRUSTED THEM IN DOING SO. I ALSO MADE SURE TO DO THE REPAIRS THEY SUGGESTED. SOMETIMES HOWEVER THEY SAID IT WAS FINE, BUT WOULD COME TO FIND OUT, I DID HAVE ISSUES. THIS MADE ME WONDER IF TOYOTA WAS TRUSTWORTHY/DOING THEIR JOBS RIGHT AND NOW I FEEL THE SAME LACK OF TRUST IN MY CARS PERFORMANCE /CURRENT STATE. I CAN SAY I HAVE ONLY PUT 50,000 MILES OR SO ON MY CAR IN THE LAST 8 YEARS, AND I KNOW TOYOTAS CAN/SHOULD LAST UNTIL 250,000 OR SO, WITHOUT MAJOR ISSUES. HOWEVER SINCE 2015 I HAVE DEALT, WITH ONE THING AFTER THE NEXT WITH THE CAR. MOST RECENTLY THIS PAST WEEKEND WHERE MY ENGINE COMPLETELY BLEW. HOW COULD A ENGINE BLOW OUT ON SUCH A WELL MAINTAINED CAR? WELL AFTER REVIEWING OTHER COMPLAINTS ONLINE, IT SEEMS THIS YEAR AND MODEL HAS THIS PROBLEM OFTEN, ONCE THEY REACH AROUND 110,000 MARK OR SO. WHY? IT SEEMS TO BE A FAULTY ENGINE /SOMETHING THAT SHOULD DEFINITELY BE RECALLED. WE AS CONSUMERS SHOULDN'T HAVE TO SPEND THOUSANDS ON A CAR, THOUSANDS TO KEEP IT IN GREAT CONDITION AND THEN THOUSANDS WHEN ARE ENGINES FAIL AND THIS HAS BEEN REPORTED. OTHER MAY SIMPLY THINK THERE IS NO HOPE AND DON'T BOTHER. BUT I AM BOTHERED, BECAUSE NOW I AM WITHOUT A CAR. I DON'T HAVE THE FUNDS FOR THIS REPAIR. I HAVE A YOUNG CHILD AND WHEN I BOUGHT THIS CAR, THOUGHT IT WOULD LAST. I ALSO HAVE HAD PROBLEMS WITH BRAKING/CARS PEDAL GOING INTO THE FLOOR! THIS IS UNACCEPTABLE!! HELP!!
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Aug 02, 2015 - Graham, WA - Engine
THE ENGINE OVERHEATED SUDDENLY, BLOWING HOT AIR FROM THE AC AND THE TEMPERATURE GAUGE WENT UP. WE MANAGED TO GET HOME AND GET TO THE TOYOTA DEALERSHIP THE NEXT DAY. THE DEALERSHIP MECHANIC TOLD US THE ENGINE BOLTS STRIPPED DUE TO THE BLOCK BEING SOFT, AND THAT HE HAD SEEN THIS PROBLEM BEFORE. THE ISSUE OF THE SOFT BLOCK WAS CONFIRMED IN A SUBSEQUENT SEARCH OF THE INTERNET. APPARENTLY TOYOTA IS AWARE OF THIS FLAW, BUT THERE IS NO WARRANTY REMEDY. THE 2003 INLINE 4-CYLINDER ENGINE IS THE MODEL WITH THE BOLT STRIPPING PROBLEM. NEITHER THE DEALERSHIP NOR ANOTHER JAPANESE AUTO REPAIR PLACE WOULD CONSIDER TRYING TO REPLACE THE BOLTS. THEY SAID THAT BECAUSE OF THE SOFT METAL IN THE BLOCK, A NEW SET OF LARGER BORED BOLTS WOULD BE UNLIKELY TO HOLD. THE COST TO PUT IN ANOTHER ENGINE IS APPROXIMATELY THE VALUE OF THE CAR, IF THERE WERE USED ENGINES AVAILABLE. A NEW ENGINE WOULD BE IN THE $15K RANGE, MUCH MORE THAN THE CAR IS WORTH. WE WILL LIKELY SELL THE CAR FOR SCRAP. WHEN WE BOUGHT THE CAR, WE FELT WE COULD REASONABLY EXPECT A 250K MILEAGE LIFE. THE ENGINE FAILED AT 128K. JUST HALF OF ITS USEFUL LIFE.
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Apr 22, 2015 - Bellerose, NY - Engine
NEEDED TO HAVE A TOTAL ENGINE REBUILD DUE TO FAULTY HEAD BOLTS THAT STRIPPED AND ALLOWED COOLANT TO ENTER THE ENGINE AND BURN. LUCKY-I GUESS-THAT I ACTED QUICKLY SO AS TO AVERT CATALYTIC CONVERTER ISSUES OR SENSORS GETTING DAMAGED BY BURNING COOLANT. I ALSO AVOIDED THE TOTAL LOSS OF ANTIFREEZE AND THE RESULTING DAMAGE &/OR INCONVENIENCE THAT THOUSANDS OF OTHERS HAD. STILL, A HUGE INCONVENIENCE AND HUGE $5425.82 COST DUE TO MANUFACTURER'S DEFECT: WEAK METAL THAT COULDN'T WITHSTAND THE TORQUE/PULL ON THEM... PERHAPS THE THREADING PLAYED A PART. I ONLY KNOW THAT 1000S UPON 1000S OF PEOPLE SUFFERED THE SAME ISSUE FROM TOYOTA ON THIS ENGINE IN SEVERAL YEARS/MODELS. THERE SHOULD BE A RECALL. THERE SHOULD BE COMPENSATION.
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Mar 03, 2015 - La Puente, CA - Engine
CHECK ENGINE LIGHT WENT ON THE MORNING OF FEBRUARY 23, 2015. WHITE SMOKE EMERGED FROM VEHICLE AS I WAS DRIVING. THEN, THE VEHICLE STARTED OVERHEATING. MECHANIC INDICATES HEAD GASKETS WERE BLOWN AND SHORT BLOCK SCREWS STRIPPED AND BENT, LEAKING COOLANT ON MY 4 CYLINDER 2003 HIGHLANDER. HE REPAIRED THE SAME MAKE, MODEL AND YEAR THE PRIOR YEAR WITH THE SAME ISSUE. $69,000 FOR A NEW ENGINE. $44,00 FOR A REBUILT ONE. I HAVE NEVER HAD ANY MECHANICAL ISSUES WITH THIS CAR SINCE I PURCHASED IT TWO YEARS OLD IN 2005. ALTHOUGH, I HAVE KEPT UP WITH THE SERVICING, THIS TYPE OF SUDDEN MALFUNCTION IS A SHOCKER.
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Aug 20, 2014 - Tampa, FL - Engine
NOTICED WHITE SMOKE COMING OUT OF THE TAILPIPE IN JUNE. THEN I NOTICED REDDISH/PINK FLUID ACCUMULATING ON GARAGE FLOOR IN JULY. TOOK IT IN ASSUMING EITHER A COOLANT OR TRANSMISSION FLUID LEAK. TOYOTA TOLD ME I NEEDED A NEW ENGINE BECAUSE THE BACK HEADBOLTS WERE STRIPPED AND THE HEAD GASKET WAS BLOWN. ALL THIS WAS DETERMINED WITHOUT REMOVING VALVE COVER AND CAMS, BUT INSTEAD BECAUSE IT'S A KNOWN ISSUE. MANY OWNERS REPORT THE SAME THING ON MESSAGE BOARDS.
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Apr 29, 2014 - Covina, CA - Engine
I'VE HAD MY TOYOTA HIGHLANDER FOR ABOUT 11 YEARS NOW. I GOT IT AS BRAND NEW CAR AND I AM THE SINGLE OWNER AND WELL MAINTAINED CAR. AT ABOUT 138,000 MILES THE TEMPERATURE GAUGE STARTED GOING UP , ALMOST TO RED. IT WOULD GO UP AND THEN DOWN TO NORMAL AND REPEAT. TURNED OUT I BLEW A HEAD GASKET. WHILE IT WAS AT THE SHOP BEING REPAIRED THEY FOUND THAT THE HEAD BOLTS WERE STRIPPED WHICH IS A KNOWN PROBLEM WITH THIS YEAR ,MAKE AND TYPE OF ENGINE MY HIGHLANDER HAS. NOW THEY CAN IT WILL COST ME $4500 TO REBUILD THE ENGINE. REAL TOYOTA DESIGN PROBLEM, NEED ACTION AND SUPPORT FROM TOYOTA
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Apr 19, 2014 - Wauwatosa, WI - Engine
HEAD GASKET BOLTS STRIPPED OUT CAUSING COOLANT TO LEAK AND LOSS OF CYLINDER COMPRESSION. THIS OCCURRED ON A TOYOTA 2.4 LITER ENGINE. THIS IS A COMMON FAILURE MODE ON THESE ENGINES DUE TO A DESIGN DEFECT. THE THREAD FATIGUES AT THE INTAKE SIDE OF THE ENGINE BECAUSE THE MANIFOLD IS PLASTIC AND THERE IS A RUBBER INSULATOR BETWEEN THE MANIFOLD AND BLOCK WHICH TRAPS THE HEAT IN THAT PART OF THE BLOCK AND FATIGUES THE ALUMINUM THREADS ON THE HEAD BOLTS. THIS HAPPENS ON MANY MODELS FROM 2001-2006 THAT UTILIZE THE TOYOTA 2.4 LITER ALUMINUM ENGINE. THIS IS A $2,500-$5,000 REPAIR. TOYOTA HAS ISSUED A SERVICE BULLETIN ON THIS. I BELIEVE THEY SHOULD HAVE SOME RESPONSIBILITY IN FIXING THIS DESIGN PROBLEM. ENGINES SHOULDN'T FAIL AT 100,000 MILES WITHOUT CAUSE SUCH AS OVERLOADING OR ABUSE. I DON'T HAVE A TOW PACKAGE AND HAVE GARAGED THIS VEHICLE. THERE WAS NO CAUSE AND EFFECT. THIS FAILURE I'VE COME TO LEARN IS COMMON FOR THIS ENGINE.
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Apr 09, 2014 - Waterford , CA - Engine
CYLINDER HEAD BOLTS SEPARATED FROM LOWER ENGINE BLOCK CAUSING A MAJOR COOLANT LEAK (ENG:2AZ-FE) HAD TO REPLACE ENGINE WITH A REMANUFACTURED ENGINE ONLY TO HAVE SAME PROBLEM AGAIN FORCING ME TO ONCE AGAIN REPLACE ENGINE WITH A REMANUFACTURED ENGINE AND THEIRS 22 COMPLAINTS ON CAR COMPLAINTS WEBSITE FOR SAME ISSUE, TOYOTA IS REFUSING RESPONSIBILITY.
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Dec 20, 2013 - Costa Mesa , CA - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE ENGINE RELEASED A PINK FLUID AS A GURGLING NOISE EMITTED FROM THE STEERING WHEEL COLUMN. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR INSPECTION, WHO FOUND THAT THE ENGINE CYLINDER, BOLT HEAD AND THE THREAD WERE STRIPPED FROM THE CYLINDER BLOCK DUE TO DEFECTIVE MATERIAL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 99,900 AND THE CURRENT MILEAGE WAS 111,500. UPDATED 6/17/14 THE ENGINE BLOCK AND VALVE WERE REPLACED. UPDATED 07/03/14
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Nov 01, 2013 - Gilbert , AZ - Engine
MY 4 CYLINDER ENGINE OVERHEATED VERY QUICK, VERY HIGH, CAUSING A GASKET TO BLOW. UPON REPAIRING THE CATALYTIC CONVERTER AND GASKET, THE MECHANIC RAN INTO ANOTHER ISSUE THAT I'VE BEEN READING ABOUT HAPPENING TO OTHERS, THE THREADS ARE STRIPPED WHERE THEY HOLD THE ENGINE BLOCK. SOMETHING NEEDS TO BE DONE. THERE ARE TOO MANY PEOPLE WRITING ABOUT HAVING THIS ISSUE FOR IT BE A RARE OCCURRENCE FOR THIS TYPE OF VEHICLE. THE COSTS ARE HIGH TO FIX AND TOYOTA NEEDS TO HELP RECTIFY THE PROBLEM.
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Oct 01, 2013 - Pikeville, KY - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE OVERHEATED. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE TECHNICIAN DIAGNOSED THAT THE MOTOR BOLTS WERE STRIPPED, CAUSING RADIATOR FLUID TO LEAK. AS A RESULT, THE MOTOR NEEDED TO BE REBUILT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,000. UPDATED 11/12/13
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Sep 11, 2013 - Galloway, NJ - Engine
THE ENGINE WAS POURING ANTI FREEZE ON THE ROAD FROM THE ENGINE. THE ENGINE'S HEAD BOLTS WERE STRIPED CAUSING THE HEAD GASKET TO LEAK. THIS WAS A MANUFACTURERS DEFECT AND EVEN SENT OUT A SERVICE BULLETIN BUT SHOULD HAVE BEEN A RECALL DUE TO THE SAFETY OF OTHER CARS ON THE ROADWAY. THE EPA SHOULD ALSO BE INVOLVED DUE TO THE HAZARDOUS MATERIAL BEING PLACED IN THE GROUND.
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Sep 09, 2013 - Hillsboro, OR - Engine
HEAD GASKET FAILED, HEAD BOLTS STRIPPED, COOLANT LEAK, A/C BLOWS HOT.
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Aug 03, 2013 - Bay Village, OH - Engine
ON 7-11-13, GOING AT HIGHWAY SPEED ON ROUTE 52 IN NORTH CAROLINA, THE THROTTLE BECAME STUCK WIDE OPEN CAUSING MY CAR TO ACCELERATE BEYOND MY CONTROL. I SLOWED DOWN TO GET OFF ON THE SIDE OF THE HIGHWAY, BUT I COULD NOT STOP THE CAR, ONLY SLOW IT DOWN, TO APPROXIMATELY 10-15 MPH. GOT BACK ON THE ROAD AND TOOK THE NEXT EXIT. AGAIN I COULD NOT STOP THE CAR, AND THOUGH I SLOWED AGAIN TO ABOUT 10-15 MPH, I DRIFTED THROUGH THE INTERSECTION AT THE STOP SIGN, WITH TRAFFIC APPROACHING FROM BOTH LEFT AND RIGHT! I TURNED SHARPLY LEFT, GOT OFF TO THE SIDE OF THE ROAD, AND TURNED THE KEY OFF TO STOP THE CAR. GOD WAS WATCHING, BECAUSE NO COLLISION OCCURRED. WHEN I STARTED THE ENGINE AGAIN, IT ROARED LIKE I'VE NEVER HEARD IT BEFORE. SOMEHOW, I DON'T REMEMBER HOW, I GOT THE CAR ABOUT 100 YARDS DOWN THE ROAD TO A MARATHON GAS STATION, TO GET COMPLETELY OFF THE ROAD AND OUT OF THE WAY. A MAN STOPPED AND WALKED OVER TO ME, TELLING ME THAT MY THROTTLE WAS STUCK BECAUSE OF A FAULTY TPS (THROTTLE POSITION SENSOR). HE INTRODUCED HIMSELF AS A MECHANIC, WHO FORMERLY WORKED AT A TOYOTA DEALERSHIP, AND SAID THAT WAS A ?KNOWN? PROBLEM WITH TOYOTAS. HE TOWED ME TO HIS HOUSE, REPLACED THE TPS, AND WE TESTED THE CAR, TO THE SATISFACTION OF BOTH OF US. IT RAN JUST FINE, SO I FOLLOWED HIM TO THE PNC BANK TO GET MONEY TO PAY HIM. WHILE THERE, THE LADY HELPING ME, IN RESPONSE TO MY STORY, TOLD ME THAT HER TOYOTA PARKED OUTSIDE HAD THE VERY SAME PROBLEM! EXCEPT IT COST HER A LOT MORE THAN MY TOW & REPAIR DID. MY INCIDENT WAS MOST DEFINITELY A PART FAILURE, NOT AN OPERATOR ERROR, OR A PROBLEM DUE TO FLOOR MATS, AS IS ALLEGED IN THE PENDING UNINTENDED ACCELERATION? LITIGATION AGAINST TOYOTA, AND MY 2003 HIGHLANDER IS NOT SPECIFICALLY LISTED IN THAT LITIGATION INFORMATION ON-LINE. I AM SENDING A LETTER TO TOYOTA, THE NTSB AND OUR LOCAL DEALERSHIP WHERE WE PURCHASED THE CAR.
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Jul 29, 2013 - Overland Park , KS - Engine
I WAS BACKING MY CAR FROM ACROSS THE STREET. AFTER SHIFTING TO DRIVE, MY CAR JUMPED BACK IN REVERSED FULL SPEED CRASH IN TO MY GARAGE. I HAD MY FOOT ON THE BRAKE BUT WOULDN'T STOP TILL IT HIT MY GARAGE WALL.
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May 29, 2013 - Olathe, KS - Engine
LEAK AT REAR OF ENGINE, UNDER INTAKE MANIFOLD. HEAD GASKET, OR WARPED HEAD. CYLINDER HEAD BOLT THREADS DAMAGED . TOYOTA SAID SOME VEHICLES EQUIPPED WITH THE 2AZ-FE ENGINE MAY EXHIBIT DAMAGED CYLINDER HEAD BOLTS.
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May 21, 2013 - Pikeville, KY - Engine
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May 14, 2013 - Orlando, FL - Engine
I TOOK MY 2003 TOYOTA HIGHLANDER TO THE GARAGE AFTER I NOTICED THAT COOLANT WAS LEAKING FROM THE ENGINE BLOCK. IT HAD JUST GONE OVER 100,000 MILES AND WE BOUGHT IT NEW. I WAS TOLD THAT A HEAD GASKET WAS BLOWN WHICH WAS DUE TO A DEFECT SINCE THE ENGINE DIDN'T OVERHEAT. THERE WEREN'T ANY ISSUES OTHER THAN THE FLUID LEAKING. I DID SOME RESEARCH AND FOUND THAT MANY OTHER HIGHLANDER OWNERS HAVE HAD THE SAME ISSUE (HEAD GASKET BLOWN, LEAKING COOLANT, AND STRIPPED BOLTS ON THE BLOCK). I CALLED MY LOCAL TOYOTA DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO. THIS IS VERY FRUSTRATING THAT THEY ARE NOT TAKING ACCOUNTABILITY FOR A MANUFACTURING DEFECT.
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May 07, 2013 - Lake Zurich, IL - Engine
ENGINE STARTED TO LEAK COOLANT FROM THE HEAD GASKET, AND AFTER A COUPLE DAYS WAS LEAKING ABOUT A GALLON A DAY. AT THAT POINT I STOPPED DRIVING THE VEHICLE AND TOOK IT IN TO HAVE IT LOOKED AT. THEY SAID IT WAS LEAKING FROM THE HEAD GASKET BECAUSE THE HEAD BOLTS ARE STRIPED OUT. COST WOULD BE AROUND $5000 BECAUSE IT HAD TO BE STRIPED DOWN AND TAKEN TO A MACHINE SHOP TO BE FIXED. AND MORE THEN LIKELY IT WOULD NEED A NEW MOTOR BLOCK. I STILL HAVEN'T HAD THE CAR FIXED BECAUSE I CANT AFFORD TO SPEND THAT KIND OF MONEY RIGHT NOW. I HAVE DONE ALOT OF RESEARCH ON THIS AND SEEMS MANY PEOPLE ARE HAVING THE SAME ISSUE WITH THE 2003 HIGHLANDER. THIS FOR SURE IS A DESIGN DEFECT IN THE HIGHLANDER AND TOYOTA WILL NOT ACKNOWLEDGE IT AND HELP RESOLVE THE PROBLEM BECAUSE THERE HAS NOT BEEN A RECALL. I WROTE SEVERAL LETTERS TO TOYOTA AND THAT IS BASICALLY THE SAME ANSWER I GOT EVERY TIME.
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Apr 22, 2013 - Whiteville, NC - Engine
MY 2003 TOYOTA HIGHLANDER ( 2.4L 4-CYLINDER) DEVELOPED A COOLANT LEAK ON THE BACK SIDE OF THE ENGINE. MY MECHANIC INFORMED ME IT HAD A BLOWN HEAD GASKET AND THAT THE BACK THREE HEAD BOLTS ARE COMPLETELY STRIPPED,ALLOWING COOLANT TO LEAK ONTO THE ENGINE. AFTER SOME RESEARCH ON THE COMPUTER I FIND THIS IS A VERY COMMON PROBLEM. WHAT WILL IT TAKE TO GET TOYOTA TO STEP UP AND TAKE CARE OF THEIR PROBLEM?
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Apr 17, 2013 - Austin, TX - Engine
DRIVING IN TOWN TRAFFIC, CAR OVERHEATED FOR THE FIRST TIME EVER HAVING THIS CAR. THOUGHT IT WAS PROBABLY A THERMOSTAT SO TOOK TO FIRESTONE, THEY CALLED AND SAID I HAVE A BLOWN HEAD GASKET! AT ONLY 95000 MILES. I HAVE BABIED AND HAD EVERY SINGLE REGULAR SERVICE DONE TO THIS VEHICLE SINCE IT WAS THE FIRST NEW CAR I EVER BOUGHT. I THOUGHT TOYOTAS WERE LONG LASTING VEHICLES. APPARENTLY NOT. I'M GOING TO HAVE TO COME UP WITH OVER $2000 DOLLARS TO HAVE IT REPAIRED. I'VE TAKEN THE VEHICLE TO THE TOYOTA DEALERSHIP IN TOWN THAT I BOUGHT IT FROM AND THEY ARE GOING TO CALL ME TO LET ME KNOW IF THEY AGREE WITH FIRESTONE'S ASSESSMENT. I UNDERSTAND THAT THE HEAD BOLTS ARE ALSO STRIPPED IN THIS YEAR MODEL. I'M VERY UPSET THAT I COULDN'T PAY WHAT I PAID FOR THIS SUV (EXPENSIVE) AND HAVE IT EVEN MAKE IT TO 100,000 MILES. MY AMERICAN MADE CAR WENT TO 130,000 AND THAT'S SUPPOSED TO BE THE OPPOSITE. TOYOTA NEEDS TO PAY FOR MY REPAIRS TO THIS VEHICLE!! I AM THE ONLY OWNER AND I'M NOT BUYING TOYOTA AGAIN...I'M VERY SAD.
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Mar 22, 2013 - Pikeville, KY - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE TEMPERATURE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE ENGINE BLOCK BOLTS HAD STRIPPED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
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Mar 22, 2013 - Burlington, NJ - Engine
ORIGINAL OWNER OF A 2003 TOYOTA HIGHLANDER 2.4L 4-CYLINDER ENGINE, SERVICED BY TOYOTA DEALER AND LOCAL REPAIR SHOP. MY WIFE WAS DRIVING THE CARE WHEN THE ENGINE TEMP SHOT UP. PULLED OVER AND TOOK CAR TO SHOP FOR DIAGNOSIS. --- MY REPAIR SHOP SERVICEMAN TOLD ME THE RADIATOR WAS ALMOST EMPTY, AND IT LIKELY HAD A BLOWN HEAD GASKET - A $2500 REPAIR BY MY LOCAL REPAIR SHOP. BUT WHEN HE WENT TO TAKE OFF THE HEAD, THE BOLT CYLINDERS CAME OUT TOO, ALMOST ALL WERE LOOSE AND APPARENTLY CAUSED THE LEAKAGE OVER TIME. HE DIDN'T HAVE THE TOOLING TO FIX THE BOLT SLEEVE ISSUE, AND I'D NEED A WATER PUMP, TOO. THERE ARE NUMEROUS REPORTS ONLINE OF THIS HAPPENING WITH THIS ENGINE. TOYOTA SHOULD RECALL THIS TO RESTORE CONSUMER CONFIDENCE.
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Mar 09, 2013 - Alameda, CA - Engine
ORIGINAL OWNER OF A 2003 TOYOTA HIGHLANDER 2.4L 4-CYLINDER ENGINE, SERVICED BY TOYOTA DEALER AND LOCAL REPAIR SHOP. 4 MONTHS AGO IT WAS MAKING A FLUTTERING NOISE AND I HAD IT SERVICED, IT NEEDED AN OIL PAN GASKET, GOT A FULL OIL CHANGE, TOO. BUT APPARENTLY IT ALSO HAD A BAD WATER PUMP, AND HAD DEVELOPED A COOLANT LEAK, AND WAS BURNING OIL. -- WE NEVER NOTICED ANY WHITE SMOKE COMING OUT THE BACK, AND NO COOLANT TEMPERATURE VARIANCE, ALWAYS IN THE MIDDLE AFTER WARMING UP. WE NEVER GOT A LOW OIL LIGHT WARNING, NO CHECK ENGINE LIGHT WHILE DRIVING. --- THE SUV SHUT DOWN ON IT'S OWN JUST COMING OFF A HIGHWAY EXIT RAMP. I STARTED IT UP AGAIN TO PULL OVER A BLOCK AWAY AND THEN SHUT IT OFF. IT STEAMED UP, OVERHEATED. THE TOW SERVICE GUY COULDN'T RESTART IT. --- MY REPAIR SHOP SERVICEMAN TOLD ME THE RADIATOR WAS ALMOST EMPTY, AND IT LIKELY HAD A BLOWN HEAD GASKET - A $2500 REPAIR BY MY LOCAL REPAIR SHOP. BUT WHEN HE WENT TO TAKE OFF THE HEAD, THE BOLT CYLINDERS CAME OUT TOO, ALMOST ALL WERE LOOSE AND APPARENTLY CAUSED THE LEAKAGE OVER TIME. HE DIDN'T HAVE THE TOOLING TO FIX THE BOLT SLEEVE ISSUE, AND I'D NEED A WATER PUMP, TOO. SO FOR LESS THAN THE COST OF ALL THE REPAIRS, KNOWN AND POSSIBLE FUTURE PROBLEMS, LIKE RUST OR OTHER WORN INTERNAL PARTS, HE RECOMMENDED A REBUILT ENGINE, WITH HIGHER QUALITY STEEL BOLT SLEEVES, (THE WAY THE ORIGINAL ENGINE SHOULD HAVE BEEN MADE). HE INVESTIGATED AND ALERTED ME TO THE COMPLAINTS ONLINE, AND REMINDED ME TO KEEP THE REPAIR RECEIPTS. --- I AM DEVASTATED, AND HAD TO BORROW MONEY FROM RETIREMENT TO PAY FOR THIS, SINCE THE KELLY BLUE BOOK VALUE WAS STILL A FEW THOUSAND HIGHER THAN THE REPAIR COST. I BOUGHT THIS CAR NEW AND SERVICED IT WITH THE ANTICIPATION OF DRIVING IT FOR AT LEAST ANOTHER 50K MILES. IT NEVER HAD A SINGLE OVERHEAT PROBLEM, RAN LIKE A TOP, DRIVING ME BACK AND FORTH TO WORK 45 MIN AWAY.
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Feb 19, 2013 - Pikeville, KY - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE OVERHEATED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 140,000. UPDATED 4/24/13 THE CONSUMER STATED A MECHANIC ADVISED THAT 3 BOLTS WERE STRIPPED OUT OF THE BLOCK. IT COULDN'T BE REBUILT. THE MECHANIC ALSO ADVISED THIS WAS DUE TO A MANUFACTURER PROBLEM. REPLACING THE MOTOR IS NOT A GUARANTEE THE FAILURE WOULDN'T RECUR. UPDATED 05/21/2013
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Feb 06, 2013 - Pikeville, KY - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TEMPERATURE GAUGE FLUCTUATED THEN INCREASED TO MAX. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ENGINE HAD TO BE REPLACED BECAUSE THE BOLTS WERE STRIPPED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
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Jan 09, 2013 - Lake Zurich, IL - Engine
2003 TOYOTA HIGHLANDER 2.4 L 4-CYLINDER ENGINE, 108,000 MILES, PERFECT SERVICE, UNTIL IT DEVELOPED COOLANT LEAK ON THE BACK SIDE OF THE TOP OF THE ENGINE, ADJACENT TO AN INSULATOR PAD AT THE BACK OF THE ENGINE BLOCK. THE BACK 3 HEAD BOLTS ARE COMPLETELY STRIPPED, ALLOWING COOLANT TO LEAK ONTO THE ENGINE.
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Dec 28, 2012 - Pikeville, KY - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO OVERHEAT. THE TEMPERATURE GAUGE INCREASED HOWEVER, THE CONTACT DID NOT SEE ANY SMOKE OR STEAM COMING FROM UNDER THE HOOD. THE CONTACT ALLOWED THE VEHICLE TO COOL BEFORE RESUMING OPERATION. THE VEHICLE WAS TOWED TO A MECHANIC FOR INSPECTION WHERE THEY ADVISED THAT THE ENGINE BOLTS WERE STRIPPED. THE CONTACT WAS ADVISED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT PROVIDED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 145,000.
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Oct 23, 2012 - Detroit , MI - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THERE WAS COOLANT WAS LEAKING FROM THE FIRE WALL. THE CONTACT ATTEMPTED TO CONTACT THE DEALER TO SCHEDULE A DIAGNOSTIC TEST BUT THE CONTACT COULD NOT GET A RESPONSE. THE CONTACT THEN CALLED THE MANUFACTURER REGARDING THE FAILURE AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.
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Oct 05, 2012 - Lithonia, GA - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO OVERHEAT AND COOLANT ABNORMALLY LEAKED FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE WOULD NEED REPLACING DUE TO THE HEAD GASKET NOT BEING ABLE TO BE REMOVED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000.
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Sep 19, 2012 - Byram, MS - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT SHE NOTICED RED FLUID LEAKING FROM THE BOTTOM OF THE VEHICLE. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE HEAD BOLT ON THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 105,000. THE VIN WAS NOT AVAILABLE.
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Jul 24, 2012 - Los Angeles, CA - Engine
I WAS TAKING A SHORT DRIVE ON THE FREEWAY AND FIRST MY A/C STARTED BLOWING HOT AIR AND THEN THE ENGINE OVERHEATED. MY TODDLER WAS IN THE CAR AND I HAD TO GET OVER TO THE SIDE OF THE ROAD QUICKLY AND WAS STRANDED. IT WAS DANGEROUS AND SCARY. THE MECHANIC SAID THE HEAD GASKET BLEW AND THAT I HAVE TO GET A NEW ENGINE BECAUSE THERE IS A DEFECT IN THE MATERIALS IN 2003 TOYOTAS THAT MEANS THE SCREWS WON'T STAY IN THE BLOCK. MY CAR WAS CAREFULLY MAINTAINED, SERVICED AND OIL CHANGES EVERY 3,000 MILES. THIS WAS A TOYOTA!, AND I WAS JUST GETTING BACK ON MY FEET WITH NEW JOB AFTER LOSING MY JOB, AND NOW I CAN'T DRIVE TO MY DIFFERENT JOB SITES -- AND BUSES CAN'T COVER WHAT I NEED. I BOUGHT THIS CAR NEW WHEN I WAS DOING BETTER FINANCIALLY AND THOUGHT THAT AS LONG AS I KEPT IT MAINTAINED, I'D HAVE 6 YEARS OR MORE LEFT OF A RUNNING VEHICLE. I AM JUST SHOCKED THAT TOYOTA WON'T TAKE RESPONSIBILITY FOR THIS DEFECT, NOR WILL THE SERVICE MANAGER WHERE I BOUGHT THE CAR NEW EVEN OFFER ME A DISCOUNT ON THE REPLACEMENT ENGINE OR LABOR. HE SAYS THERE MUST BE A RECALL ORDERED FIRST. I'M A SINGLE MOM HOPING THAT TOYOTA IS MADE TO TAKE RESPONSIBILITY FOR THEIR ERROR, AND THAT I'M NOT LEFT WITHOUT A CAR UNTIL I CAN SAVE TO BUY A CHEAP USED ONE.
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Jul 23, 2012 - Granbury, TX - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT WAS TRAVELING BETWEEN 65 AND 70 MPH WHEN THE AIR CONDITIONER STOPPED EMITTING COOL AIR AND STARTED EMITTING HOT AIR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE REPAIR SHOP STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 115,000. UPDATED 08/16/12 THE CONSUMER WOULD LIKE TO HAVE THE COMPLAINT DELETED. UPDATED 08/21/12
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Jul 17, 2012 - Glenside, PA - Engine
WHILE DRIVING ON THE HIGHWAY, THE TEMPERATURE GAUGE WENT ABOVE THE HALF WAY MARK AND WITHIN 15 MINUTES OF STOPPING AND STARTING IT APPROACHED THE RED BUT NEVER ACTUALLY WENT INTO THE RED ZONE. NO DASHBOARD LIGHTS EVER WENT ON TO ALERT ME TO AN ENGINE PROBLEM. WHEN STOPPED, IT WENT ABOVE THE HALF WAY MARK AND WHEN DRIVING IT WENT DOWN TO THE HALFWAY MARK. I GOT HOME ( 20 MINUTES LATER), I PARKED THE CAR AND DROVE IT THE NEXT DAY TO THE TOYOTA DEALER ( 8 MINUTES AWAY FROM MY HOUSE). IT DID NOT GO ABOVE THE HALFWAY MARK AT THIS TIME.FYI, ALL MAINTENANCE AND CHECK UPS HAVE ALWAYS BEEN ON TIME AND DONE AT THIS DEALER. THE DEALER CALLED LATER THAT DAY AND INFORMED ME THAT THE HEAD GASKET WAS BAD AND IN ORDER TO SEE WHAT ELSE MAY BE DAMAGED, IT WOULD COST $550. JUST TO INVESTIGATE INTO TO HEAD CYLINDER AND THE ENGINE. THE $550.WOULD BE APPLIED TO ANY REPAIRS. THE NEXT BUSINESS DAY, THE DEALER CALLED TO TELL ME THAT THE BOLTS OF THE HEAD CYLINDER WERE STRIPPED AND THE THREADS WERE IN THE BLOCK. I WOULD NEED A NEW SHORT BLOCK AT THE COST OF $6,375.00 PLUS TAX. ALL DUE TO THE OVERHEATING INCIDENT, WHICH HAD NEVER HAPPENED BEFORE.
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Jul 17, 2012 - Itasca, IL - Engine
THE INCIDENT OCCURRED ON A FAMILY ROAD TRIP FROM CHICAGO, IL TO HAMILTON, ON, CANADA. AFTER DRIVING ABOUT 7 HOURS INTO THE 8.5 HOUR TRIP, I NOTICED THE CHECK ENGINE LIGHT APPEAR AND THE TEMPERATURE GAUGE RISE TO THE VERY TOP. I IMMEDIATELY PULLED OVER AND ASSUMED THAT THERE WAS NOT ENOUGH COOLANT TO KEEP THE ENGINE COOL, AS IT WAS A HOT DAY. AFTER SEVERAL MINUTES, I RESTARTED THE CAR AND NOTICED THE TEMPERATURE GAUGE HAD RETURNED TO ITS NORMAL POSITION. I RE-ENTERED THE HIGHWAY AND WAS ONLY ABLE TO DRIVE FOR ABOUT 10 MINUTES BEFORE I NOTICED THE TEMPERATURE GAUGE BEGIN TO RISE ONCE AGAIN. I EXITED THE HIGHWAY AND FOUND A CANADIAN TIRE STORE IN LONDON, ON, CANADA WHERE A MECHANIC LOOKED AT THE VEHICLE AND CONCLUDED THAT THERE WAS SOME SORT OF LEAK IN THE ENGINE. I WAS TOLD THAT IT COULD BE ONE OF TWO VERY UNCOMMON PROBLEMS THAT WOULD BOTH COST A GREAT AMOUNT OF MONEY TO FIX AND WOULD MOST LIKELY EXTEND MY FAMILY'S STAY IN CANADA. WE WERE TOLD THAT WE COULD STAY IN LONDON AND HAVE A MECHANIC BEGIN WORKING ON THE VEHICLE THE NEXT DAY OR CONTINUE ON TO HAMILTON BY STOPPING EVERY FEW MILES TO REFILL THE COOLANT, AS WE WERE ONLY ABOUT AN HOUR AWAY. WE DECIDED TO CONTINUE ON TO HAMILTON AND STOPPED AROUND 5 TIMES TO REFILL THE COOLANT LEVEL. UPON REACHING HAMILTON, ON, CANADA WE FOUND A LOCAL MECHANIC WHO TOOK A CLOSER LOOK AT THE VEHICLE AND ITS ENGINE. WE TOOK THE VEHICLE TO HIM ON FRIDAY, JULY 6, 2012 AND HE TOLD US THAT IT LOOKED LIKE AN INTAKE MANIFOLD GASKET LEAK. ON SATURDAY, JULY 7, 2012 THE MECHANIC INFORMED US THAT THE LEAK WAS IN FACT COMING FROM ONE OF THE 4 CYLINDER HEADS AS THE BOLTS ON THE ENGINE WERE STRIPPED. OUR ONLY OPTION WAS TO COMPLETELY REPLACE THE ENGINE. THE MECHANIC WAS ABLE TO FIND A MATCHING ENGINE NEARBY AND COMPLETED THE REPLACEMENT BY TUESDAY, JULY 10, 2012. WE RETURNED HOME TO CHICAGO THE VERY SAME DAY WITHOUT ANY PROBLEMS ALONG THE WAY.
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Jun 23, 2012 - Laguna Niguel, CA - Engine
I SAW A SMALL POOL OF A RED-BROWN LIQUID ON THE GARAGE FLOOR, UNDER THE ENGINE. I DROVE IT TO MY MECHANIC AND HE THOUGHT IT WAS A HEAD GASKET PROBLEM. THE MECHANIC CALLED THE NEXT DAY TO SAY THE HEAD BOLTS IN THE ENGINE BLOCK WERE STRIPPED AND THE CAR WAS UNDRIVEABLE. THIS REQUIRED AN ENGINE REPLACEMENT. MY MECHANIC STATED THAT THIS NEVER SHOULD HAVE HAPPENED. THE MECHANIC HAD CHECKED ONLINE AND CALLED HIS ENGINE FRIENDS AND IT APPEARS TO BE A DEFECT WITH THIS YEAR AND MODEL. WWW.CARCOMPLAINT.COM DETAILS THIS PROBLEM WHICH IS EXACTLY WHAT HAPPENED TO MY CAR. MY 2003 TOYOTA HIGHLANDER HAS BEEN VERY RELIABLE UP TO THIS POINT. WHEN I REPORTED IT TO TOYOTA, THEY STATED THAT THEY WILL NOT OFFER ANY FINANCIAL ASSISTANCE BECAUSE THE CAR IS OUT OF WARRANTY, AND THEY WILL LET ME KNOW IF THERE ARE ANY RECALLS. I UNDERSTAND THE CAR IS OLDER AND IS OUT OF WARRANTY AND AM LETTING YOU KNOW BECAUSE THIS APPEARS TO BE A "DEFECT", RATHER THAN NORMAL WEAR AND TEAR ON A VEHICLE. THE TOTAL BILL FOR THE ENGINE REPLACEMENT, WITH GETTING A FEW OTHER PARTS REPLACED WAS $6,272.86.
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Jun 04, 2012 - Baltimore, MD - Engine
2003 HIGHLANDER , 2.4 ENGINE STARTED LEAKING ANTIFREEZE ON DRIVEWAY. PRESSURE TESTED OK. HEAD GASKET LEAKING DUE TO STRIPPED HEAD BOLTS. MECHANIC STATED THIS IS A COMMON PROBLEM WITH THE 2.4 ENGINE. USUALLY BETWEEN 80,000 & 120,000 MILES. REPAIR ESTIMATED AT $2000.
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May 14, 2012 - Orlando, FL - Engine
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE TRAVELING 55 MPH, THE CONTACT NOTICED THAT THE VEHICLE HAD BEGAN TO OVERHEAT. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE RADIATOR WAS LEAKING FROM THE BOTTOM OF THE LOWER BLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 115,000.
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