| Complaint | Description |
STEERING | 7/21/2009 - CROSS PLAINS, TN
TL CONTACT OWNS A 2004 DODGE DAKOTA. THE CONTACT STATED THAT THE STEERING LOCKS WHILE DRIVING. HE TOOK THE VEHICLE TO THE DEALER THREE DIFFERENT TIMES AND THEY REPLACED THE POWER STEERING PUMP, WHICH DID NOT CORRECT THE FAILURE. HE THEN TOOK THE VEHICLE TO AN AUTHORIZED AUTOMOTIVE ENGINEER AND WAS INFORMED THAT THE UNIVERSAL JOINT THAT GOES INTO THE YOKE WAS BENT WHEN IT SHOULD BE STRAIGHT. THE DEALER FINALLY REPAIRED THE VEHICLE, BUT THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 34,000 AND CURRENT MILEAGE WAS 47,017. UPDATED 8/27/09 UPDATED 09/09/09
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POWER TRAIN: DRIVELINE: UNIVERSAL JOINT | 7/21/2009 - CROSS PLAINS, TN
TL CONTACT OWNS A 2004 DODGE DAKOTA. THE CONTACT STATED THAT THE STEERING LOCKS WHILE DRIVING. HE TOOK THE VEHICLE TO THE DEALER THREE DIFFERENT TIMES AND THEY REPLACED THE POWER STEERING PUMP, WHICH DID NOT CORRECT THE FAILURE. HE THEN TOOK THE VEHICLE TO AN AUTHORIZED AUTOMOTIVE ENGINEER AND WAS INFORMED THAT THE UNIVERSAL JOINT THAT GOES INTO THE YOKE WAS BENT WHEN IT SHOULD BE STRAIGHT. THE DEALER FINALLY REPAIRED THE VEHICLE, BUT THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 34,000 AND CURRENT MILEAGE WAS 47,017. UPDATED 8/27/09 UPDATED 09/09/09
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STEERING | 7/8/2009 - KANSAS, MO
TL CONTACT OWNS A 2004 DODGE DAKOTA. WHILE DRIVING 55 MPH, THE STEERING BECAME VERY STIFF WHEN MAKING VARIOUS TURNS. IT FELT AS IF THE POWER STEERING WAS FAILING. THE FAILURE LASTED FOR A WEEK BEFORE THE CONTACT FINALLY WENT TO A MECHANIC. HE WAS INFORMED THAT THE INTERMEDIATE STEERING SHAFT FAILED. THE DEALER HAS NOT YET BEEN NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED BECAUSE THE NECESSARY PART IS ON BACKORDER. THE REPAIR WILL BE MADE AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 94,000 AND CURRENT MILEAGE WAS 94,550.
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STEERING | 6/23/2009 - CENTREVILLE, VA
1. NORMAL DRIVING (4 YEARS 95,000 MILES) 2. THE STEERING IS UNPREDICTABLE AND VERY STIFF. I HAVE A VERY HARD TIME TURNING THE VEHICLE WITH TWO HANDS ON THE WHEEL. THE STIFFNESS IS SPORADIC AND CHOPPY. IT MAKES THE TRUCK MUCH MORE DIFFICULT TO CONTROL AND IS A SERIOUS SAFETY ISSUE. 3. GREASING THE TWO U-JOINTS ON THE INTERMEDIATE SHAFT SOLVED THE PROBLEM. A GREASE TIP ON BOTH JOINTS WOULD PERMANENTLY SOLVE THE PROBLEM.
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STEERING | 5/1/2009 - PERKASIE, PA
WHILE DRIVING NORMALLY I NOTICED A KNOCK IN THE FRONT END WHILE I JUST WENT DOWN THE STREET, THOUGHT IT MIGHT BE A BALL JOINT OR TIE ROD. THEN ONE DAY WHILE DRIVING DOWN THE HIGHWAY THE STEERING BECAME CLOSE TO IMPOSSIBLE. VERY JERKY AND IT FELT GUMMY. I HAD THE RACK REPLACED AS SUGGESTED BY THE "5-STAR DEALER" AND THAT ONLY FIXED THE NOISE, NOT THE STEERING ISSUE. READ ONLINE ABOUT IT BEING THE INTERMEDIATE STEERING SHAFT AND U-JOINTS, SO I SPRAYED THEM WITH LUBRICANT AND AM GOING TO SEE HOW THE TRUCK RUNS LATER. SOME OF THOSE ENGINEERS REALLY NEED TO DESIGN GREASED FITTINGS INTO THE VEHICLE.
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SUSPENSION: FRONT | 1/12/2009 - OZONE PARK, NY
STEERING BEGAN TO FEEL LOOSE AND HEARD A CLUNK INFRONT END. BALL JOINTS WERE BAD AND HAD TO BE REPLACED. AFTER WORK WAS COMPLETED STILL HAD STEERING ISSUES. DEALER SAID THAT IT WAS NORMAL, LOCAL MECHANIC FOUND THAT THE INTERMEDIATE STEERING SHAFT WAS FAILING. WHEN IT WAS REMOVED TO BE REPLACED THE LOWER U-JOINT CAME APART. IMAGINE THAT HAPPENING AT 55 MPH.
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STEERING | 1/12/2009 - OZONE PARK, NY
STEERING BEGAN TO FEEL LOOSE AND HEARD A CLUNK INFRONT END. BALL JOINTS WERE BAD AND HAD TO BE REPLACED. AFTER WORK WAS COMPLETED STILL HAD STEERING ISSUES. DEALER SAID THAT IT WAS NORMAL, LOCAL MECHANIC FOUND THAT THE INTERMEDIATE STEERING SHAFT WAS FAILING. WHEN IT WAS REMOVED TO BE REPLACED THE LOWER U-JOINT CAME APART. IMAGINE THAT HAPPENING AT 55 MPH.
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SUSPENSION | 1/8/2009 - JOHNSTOWN, CO
GROANING OCCURS WHENEVER THE VEHICLE MOVES IN REVERSE AND THE WHEEL IS TURNED ONE ROTATION LEFT. ALSO RECENTLY, A LOUD SQUEAL HAS OCCURRED ON FORWARD VEHICLE MOVEMENT. I AM CONCERNED WITH SIMILAR COMPLAINTS OF BALL JOINT FAILURE AND VEHICLE SAFETY.
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STEERING | 1/8/2009 - JOHNSTOWN, CO
GROANING OCCURS WHENEVER THE VEHICLE MOVES IN REVERSE AND THE WHEEL IS TURNED ONE ROTATION LEFT. ALSO RECENTLY, A LOUD SQUEAL HAS OCCURRED ON FORWARD VEHICLE MOVEMENT. I AM CONCERNED WITH SIMILAR COMPLAINTS OF BALL JOINT FAILURE AND VEHICLE SAFETY.
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WHEELS | 1/8/2009 - JOHNSTOWN, CO
GROANING OCCURS WHENEVER THE VEHICLE MOVES IN REVERSE AND THE WHEEL IS TURNED ONE ROTATION LEFT. ALSO RECENTLY, A LOUD SQUEAL HAS OCCURRED ON FORWARD VEHICLE MOVEMENT. I AM CONCERNED WITH SIMILAR COMPLAINTS OF BALL JOINT FAILURE AND VEHICLE SAFETY.
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