Auto Recalls for Consumers

DODGE DURANGO - 2004 DODGE DURANGO Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 979 complaints filed for the 2004 DODGE DURANGO

Below is a list of complaints & problems filed against the 2004 DODGE DURANGO. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 DODGE DURANGO, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (96) Equipment (18) Latches Locks Linkages (2) Service Brakes Air (2) Traction Control System (1)
Child Seat (1) Equipment Adaptive (1) Other (3) Service Brakes Hydraulic (19) Unknown Or Other (8)
Communications (2) Exterior Lighting (16) Power Train (80) Steering (27) Vehicle Speed Control (42)
Electrical System (220) Fuel Propulsion System (10) Seat Belts (13) Structure (30) Visibility (17)
Electronic Stability Control (3) Fuel System Gasoline (11) Seats (3) Suspension (18) Visibility Wiper (3)
Engine (285) Fuel System Other (1) Service Brakes (6) Tires (11) Wheels (3)
Engine And Engine Cooling (254) Interior Lighting (11)

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ComplaintDescription

UNKNOWN OR OTHER

6/23/2016 - RACINE, WI
WHEN RAINING CAR STARTS SHAKING THEN SHUTS OFF MAKING IT HARD TO TURN WHEELS. WHEN MAKING SHARP RIGHT TURNS OR REVERSING FEELS AS IF IT IS STALLING OR SOMETHING IS LOCKING UP. AT ANY GIVEN TIME IT MAKES A SWISHING SOUND BUT MOSTLY WHEN LOCKING OR UNLOCKING DOORS. I HAVE TAKEN IT TO THE SHOP SEVERAL TIMES TO THIS LOOKED AT AND THE SHOP OWNER COULD FIND NOTHING WRONG WITH IT.

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AIR BAGS

6/23/2016 - SCHENECTADY, NY
TAKATA RECALL. I BROUGHT MY DURANGO IN TO THE DEALER FOR THE TAKATA RECALL. THEY TOLD ME THE WORK WAS DONE. THEY MAILED ME A RECEIPT. UNFORTUNATELY, IT APPEARS THAT THEY TRANSPOSED THE LAST TWO DIGETS OF THE VIN. THEREFORE, MY VEHICAL SHOWS THE RECALL NOT DONE AND PROBABLY SOME OTHER DURANGO BEING DONE. I HAVE CONTACTED BOTH THE DEALER AND DODGE CORPERATE. AS OF NOW, I DON'T KNOW IF MY VEHICLE WAS FIXED! CONTACTED DODGE CORPERATE 5/27/2016. THEIR REFERENCE DATA IS: REFERENCE NUMBER: 29362417 EMAIL CASE NUMBER: 3341077.

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AIR BAGS

6/15/2016 - RAYNE, LA
THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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AIR BAGS

6/14/2016 - ATTALLA, AL
THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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VISIBILITY: REARVIEW MIRRORS/DEVICES: EXTERIOR

6/13/2016 - LATHROP, CA
THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 65 MPH, THE EXTERIOR REARVIEW MIRRORS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

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ENGINE

6/6/2016 - STARKVILLE, MS
THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. ALSO, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

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AIR BAGS

6/6/2016 - STARKVILLE, MS
THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. ALSO, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

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ENGINE

5/24/2016 - RICHMOND, VA
THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PUSH ROD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

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ELECTRICAL SYSTEM

5/24/2016 - RICHMOND, VA
THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PUSH ROD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

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AIR BAGS

5/10/2016 - WASHINGTON, DC
THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING LIGHT MAY HAVE FAILED DUE TO ANOTHER ISSUE, NOT DIRECTLY ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) FOR WHICH THE CONTACT HAD PREVIOUSLY HAD THE VEHICLE REPAIRED FOR. THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE VEHICLE AND THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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