Auto Recalls for Consumers

DODGE DURANGO - 2004 DODGE DURANGO Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 1082 complaints filed for the 2004 DODGE DURANGO

Below is a list of complaints & problems filed against the 2004 DODGE DURANGO. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 DODGE DURANGO, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (137) Equipment (18) Latches Locks Linkages (2) Service Brakes Air (2) Traction Control System (1)
Child Seat (1) Equipment Adaptive (1) Other (3) Service Brakes Hydraulic (19) Unknown Or Other (14)
Communications (2) Exterior Lighting (22) Power Train (96) Steering (29) Vehicle Speed Control (47)
Electrical System (239) Fuel Propulsion System (16) Seat Belts (13) Structure (35) Visibility (18)
Electronic Stability Control (8) Fuel System Gasoline (11) Seats (4) Suspension (20) Visibility Wiper (3)
Engine (314) Fuel System Other (1) Service Brakes (8) Tires (11) Wheels (3)
Engine And Engine Cooling (255) Interior Lighting (12)

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ComplaintDescription

ENGINE

7/10/2019 - ARMUCHEE, GA
I HAVE EXPERIENCED THIS INCIDENT SEVERAL TIMES. WHEN IT RAINS REALLY HARD OR WHEN THE CAR IS TAKEN THROUGH THE CAR WASH, SOME HOW THE WATER REACHES THE MOTOR. IT WILL START ACTING UP (STALLING) AND HAVE TROUBLE "GOING." IT WILL THEN TRIGGER A CHECK ENGINE LIGHT AND THE MOTOR WILL DIE. I HAVE HAD THE CHECK ENGINE LIGHT CHECKED WHILE ON AND SPARK PLUGS REPLACED PER THE CHECK ENGINE LIGHT. IT IS VERY DIFFICULT TO PLAN ANY TYPE OF TRIP WITH THE THREAT OF RAIN WHILE DRIVING FOR FEAR OF BREAKING DOWN. THE CAR WASH WILL COMPLETELY KILL THE MOTOR AND TAKES SEVERAL TIMES TO RE CRANK. ONCE THE CAR IS DRY, IT RUNS PERFECTLY. I HAVE RED SEVERAL SIMILAR ISSUES ONLINE.

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STRUCTURE: BODY

6/25/2019 - INDEPENDENCE, MO
I WAS GETTING GAS AND AS I PULLED OUT OF THE GAS STATION I WAS GETTING A LOAD TICKING NOISE. TO FIND OUT LATER MY 5.7 HIMI LIFTER AND CAM SHAFTS NEEDS TO BE REPLACED. I GET A REGULAR OIL CHANGE AND FILTER CHANGE. I AM NOT SURE WHY THIS IS HAPPENING BUT I DID SEE THAT THIS IS NORMAL AND 5.7 HIMIS DODGE DURANGOS AND NOT UNDERSTANDING WHY IT HASN'T BEEN RECALLED. I'M A MOTHER OF 3 LITTLE ONES AND I'M TERRIFIED WE CAN GET STRANDED IF MY ENGINE DECIDES TO GO OUT DUE TO THIS ISSUE.

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ENGINE

6/25/2019 - INDEPENDENCE, MO
I WAS GETTING GAS AND AS I PULLED OUT OF THE GAS STATION I WAS GETTING A LOAD TICKING NOISE. TO FIND OUT LATER MY 5.7 HIMI LIFTER AND CAM SHAFTS NEEDS TO BE REPLACED. I GET A REGULAR OIL CHANGE AND FILTER CHANGE. I AM NOT SURE WHY THIS IS HAPPENING BUT I DID SEE THAT THIS IS NORMAL AND 5.7 HIMIS DODGE DURANGOS AND NOT UNDERSTANDING WHY IT HASN'T BEEN RECALLED. I'M A MOTHER OF 3 LITTLE ONES AND I'M TERRIFIED WE CAN GET STRANDED IF MY ENGINE DECIDES TO GO OUT DUE TO THIS ISSUE.

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UNKNOWN OR OTHER

5/31/2019 - PASO ROBLES, CA
SO MY CAR STARTED MAKING A MECHANICAL NOISE WHEN I WOULD SHUT IT OFF A FEW WEEKS AGO , IT SOUNDED KIND OF LIKE A CLANKING NOISE OR MORE LIKE A FLAP OPENING AND SHUTTING IT WOULD DO IT THEN STOP . THEN IT STARTED TO GET WORSE DOING IT ALOT MORE AND WHEN I WAS AT THE STOP LIGHTS IT STARTED DOING IT AGAIN AS IT WAS DOING THAT NOISE I NOTICED THE 4LO AND 4LOCK LIGHTS TURNING OFF AND ON. SO I FIGUED IT WAS THE 4X4 SWITCHING ON AND OFF .COMES ON WHILE I AM DRIVING . I CAN TELL WHEN IT IS SWITCHED ON BECAUSE MY CAR FEELS LIKE IT LOSES POWER AND IN FACT IT FEELS AS IF IT IS GOING TO TIP OVER IF IT SWITCHES ON WHILE I AM TURNING . I HAVE NO OTHER VEHICLE SO I

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ENGINE

4/2/2019 - CARSON CITY, NV
I WAS GOING 45 MILES AN HOUR WITH ALL MY 4 CHILDREN AND HUSBAND IN VEHICLE WHEN WITHOUT WARNING THE VEHICLE SHUT OFF. THERE IS NO CODE VEHICLE LOSES POWER STEERING AND BRAKE FUNCTION AND YOU HAVE TO SHUT VEHICLE DOWN AND RESTART TO GAIN CONTROL AGAIN. THIS HAS HAPPENED 7 TIMES! THERE IS NO CODE BEING GIVEN NO ONE CAN DIAGNOSE THIS ISSUE I HAVE BEEN EVERYWHERE AND BEEN TOLD THAT NO ONE CAN DO ANYTHING FOR ME THIS IS RIDICULOUS I HAVE SEEN THIS PROBLEM SPREAD ALL OVER DODGE FOR YOU AND I CANNOT BELIEVE THAT THIS IS NOT A RECALL A WHOLE FAMILY MY FAMILY ALMOST DIED MULTIPLE TIMES BECAUSE OF ITS END THIS IS NOT RIGHT THAT THERE IS NOT A RECALL ON THIS THIS IS SERIOUS THERE HAVE BEEN HUNDREDS OF NEAR-DEATH ACCIDENTS BECAUSE OF THIS ISSUE ALONE THIS NEEDS TO BE LOOKED INTO THIS NEEDS TO BE TAKEN SERIOUSLY AND DODGE NEEDS TO BE HELD ACCOUNTABLE IT HAS NOTHING TO DO WITH SPEED I WAS PARKED IN MY VEHICLE DIED THIS MORNING I'M FORTUNATE THAT I WAS PARKED AND NOT DRIVING THE LAST TWO TIMES I WAS PULLING OUT OF A PARKING LOT IN FRONT OF SOME CARS AND IT JUST DIED I HAD TO TURN ON MY FLASHERS AS QUICKLY AS POSSIBLE SO HOPEFULLY NO ONE WOULD HIT ME AS I WAS DEAD IN THE ROAD THE FACT THAT I CAN'T JUST TAKE THIS TO A SHOP BECAUSE THERE'S ABSOLUTELY NO INDICATION OF WHAT'S GOING ON THERE'S NO WARNING WHEN THIS HAPPENS THERE IS NO CODE AFTER THIS HAPPENS I DON'T FEEL SAFE HUNDREDS THOUSANDS OF OTHERS DO NOT FEEL SAFE AND NOTHING HAS BEEN DONE ABOUT THIS I AM TERRIFIED TO PUT MY FAMILY IN A FAMILY VEHICLE ARE ONLY FAMILY VEHICLE BECAUSE WE HAVE GOTTEN LUCKY UP UNTIL THIS POINT BUT I DON'T SEE THAT LOOK HOLDING OUT FOR MUCH LONGER SOMEBODY NEEDS TO LOOK INTO THIS AND SOMEBODY NEEDS TO HOLD DODGE ACCOUNTABLE.

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ELECTRICAL SYSTEM

4/2/2019 - CARSON CITY, NV
I WAS GOING 45 MILES AN HOUR WITH ALL MY 4 CHILDREN AND HUSBAND IN VEHICLE WHEN WITHOUT WARNING THE VEHICLE SHUT OFF. THERE IS NO CODE VEHICLE LOSES POWER STEERING AND BRAKE FUNCTION AND YOU HAVE TO SHUT VEHICLE DOWN AND RESTART TO GAIN CONTROL AGAIN. THIS HAS HAPPENED 7 TIMES! THERE IS NO CODE BEING GIVEN NO ONE CAN DIAGNOSE THIS ISSUE I HAVE BEEN EVERYWHERE AND BEEN TOLD THAT NO ONE CAN DO ANYTHING FOR ME THIS IS RIDICULOUS I HAVE SEEN THIS PROBLEM SPREAD ALL OVER DODGE FOR YOU AND I CANNOT BELIEVE THAT THIS IS NOT A RECALL A WHOLE FAMILY MY FAMILY ALMOST DIED MULTIPLE TIMES BECAUSE OF ITS END THIS IS NOT RIGHT THAT THERE IS NOT A RECALL ON THIS THIS IS SERIOUS THERE HAVE BEEN HUNDREDS OF NEAR-DEATH ACCIDENTS BECAUSE OF THIS ISSUE ALONE THIS NEEDS TO BE LOOKED INTO THIS NEEDS TO BE TAKEN SERIOUSLY AND DODGE NEEDS TO BE HELD ACCOUNTABLE IT HAS NOTHING TO DO WITH SPEED I WAS PARKED IN MY VEHICLE DIED THIS MORNING I'M FORTUNATE THAT I WAS PARKED AND NOT DRIVING THE LAST TWO TIMES I WAS PULLING OUT OF A PARKING LOT IN FRONT OF SOME CARS AND IT JUST DIED I HAD TO TURN ON MY FLASHERS AS QUICKLY AS POSSIBLE SO HOPEFULLY NO ONE WOULD HIT ME AS I WAS DEAD IN THE ROAD THE FACT THAT I CAN'T JUST TAKE THIS TO A SHOP BECAUSE THERE'S ABSOLUTELY NO INDICATION OF WHAT'S GOING ON THERE'S NO WARNING WHEN THIS HAPPENS THERE IS NO CODE AFTER THIS HAPPENS I DON'T FEEL SAFE HUNDREDS THOUSANDS OF OTHERS DO NOT FEEL SAFE AND NOTHING HAS BEEN DONE ABOUT THIS I AM TERRIFIED TO PUT MY FAMILY IN A FAMILY VEHICLE ARE ONLY FAMILY VEHICLE BECAUSE WE HAVE GOTTEN LUCKY UP UNTIL THIS POINT BUT I DON'T SEE THAT LOOK HOLDING OUT FOR MUCH LONGER SOMEBODY NEEDS TO LOOK INTO THIS AND SOMEBODY NEEDS TO HOLD DODGE ACCOUNTABLE.

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UNKNOWN OR OTHER

4/2/2019 - CARSON CITY, NV
I WAS GOING 45 MILES AN HOUR WITH ALL MY 4 CHILDREN AND HUSBAND IN VEHICLE WHEN WITHOUT WARNING THE VEHICLE SHUT OFF. THERE IS NO CODE VEHICLE LOSES POWER STEERING AND BRAKE FUNCTION AND YOU HAVE TO SHUT VEHICLE DOWN AND RESTART TO GAIN CONTROL AGAIN. THIS HAS HAPPENED 7 TIMES! THERE IS NO CODE BEING GIVEN NO ONE CAN DIAGNOSE THIS ISSUE I HAVE BEEN EVERYWHERE AND BEEN TOLD THAT NO ONE CAN DO ANYTHING FOR ME THIS IS RIDICULOUS I HAVE SEEN THIS PROBLEM SPREAD ALL OVER DODGE FOR YOU AND I CANNOT BELIEVE THAT THIS IS NOT A RECALL A WHOLE FAMILY MY FAMILY ALMOST DIED MULTIPLE TIMES BECAUSE OF ITS END THIS IS NOT RIGHT THAT THERE IS NOT A RECALL ON THIS THIS IS SERIOUS THERE HAVE BEEN HUNDREDS OF NEAR-DEATH ACCIDENTS BECAUSE OF THIS ISSUE ALONE THIS NEEDS TO BE LOOKED INTO THIS NEEDS TO BE TAKEN SERIOUSLY AND DODGE NEEDS TO BE HELD ACCOUNTABLE IT HAS NOTHING TO DO WITH SPEED I WAS PARKED IN MY VEHICLE DIED THIS MORNING I'M FORTUNATE THAT I WAS PARKED AND NOT DRIVING THE LAST TWO TIMES I WAS PULLING OUT OF A PARKING LOT IN FRONT OF SOME CARS AND IT JUST DIED I HAD TO TURN ON MY FLASHERS AS QUICKLY AS POSSIBLE SO HOPEFULLY NO ONE WOULD HIT ME AS I WAS DEAD IN THE ROAD THE FACT THAT I CAN'T JUST TAKE THIS TO A SHOP BECAUSE THERE'S ABSOLUTELY NO INDICATION OF WHAT'S GOING ON THERE'S NO WARNING WHEN THIS HAPPENS THERE IS NO CODE AFTER THIS HAPPENS I DON'T FEEL SAFE HUNDREDS THOUSANDS OF OTHERS DO NOT FEEL SAFE AND NOTHING HAS BEEN DONE ABOUT THIS I AM TERRIFIED TO PUT MY FAMILY IN A FAMILY VEHICLE ARE ONLY FAMILY VEHICLE BECAUSE WE HAVE GOTTEN LUCKY UP UNTIL THIS POINT BUT I DON'T SEE THAT LOOK HOLDING OUT FOR MUCH LONGER SOMEBODY NEEDS TO LOOK INTO THIS AND SOMEBODY NEEDS TO HOLD DODGE ACCOUNTABLE.

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ELECTRICAL SYSTEM

3/19/2019 - MERIDIAN, ID
ABOUT A WEEK AGO MY ALTERNATOR AND BATTERY HAD TO BE REPLACED, A DAY OR TWO AFTER I HAD THEM REPLACED I WAS PULLING OUT ONTO A STATE ROAD AND I HEARD SOMETHING GOT CRUNCHED, SO I STOPPED AND GOT OUT ANS LOOKED AND NOTHING. GOT BACK IN RHE CAR AND PUT IT IN DRIVE AND I LOOKED DOWN AT MY DASH AND HEART SOMETHING TRYING TO ENGAGE AND ON MH DASH MY SVC 4WD LIGHT STARTED FLASHING.. IM NOT SURE HOW RO FIX IT OR WHAT TO DO, IT DOES IT QUITE FREQUENTLY. I OPENED THE TRUNK AND HEARD IT TRYING TO ENGAGE. STOPPED AT A STOP LIGHT, I CAN HEAR IT TRYING TO ENGAGE TO 4 WD. I HAVE BEEN LOOKING INTO THIA AND I SEE SEVERAL CONSUMERS HAVE HAD THE SAME ISSUES. IT SEEMS DODGE SHOULD BEABLE TO COME UP WITH A PERMANENT FIX, BUT NO RECALLS YET... MY MAIN CONCERN IS, WHAT HAPPENS IF IM DOING 80 MPS ON THE FREEWAY AND IT TRIES TO ENGAGE INTO 4LOW?? THANK YOU FOR YOUR TIME!!

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POWER TRAIN

3/19/2019 - MERIDIAN, ID
ABOUT A WEEK AGO MY ALTERNATOR AND BATTERY HAD TO BE REPLACED, A DAY OR TWO AFTER I HAD THEM REPLACED I WAS PULLING OUT ONTO A STATE ROAD AND I HEARD SOMETHING GOT CRUNCHED, SO I STOPPED AND GOT OUT ANS LOOKED AND NOTHING. GOT BACK IN RHE CAR AND PUT IT IN DRIVE AND I LOOKED DOWN AT MY DASH AND HEART SOMETHING TRYING TO ENGAGE AND ON MH DASH MY SVC 4WD LIGHT STARTED FLASHING.. IM NOT SURE HOW RO FIX IT OR WHAT TO DO, IT DOES IT QUITE FREQUENTLY. I OPENED THE TRUNK AND HEARD IT TRYING TO ENGAGE. STOPPED AT A STOP LIGHT, I CAN HEAR IT TRYING TO ENGAGE TO 4 WD. I HAVE BEEN LOOKING INTO THIA AND I SEE SEVERAL CONSUMERS HAVE HAD THE SAME ISSUES. IT SEEMS DODGE SHOULD BEABLE TO COME UP WITH A PERMANENT FIX, BUT NO RECALLS YET... MY MAIN CONCERN IS, WHAT HAPPENS IF IM DOING 80 MPS ON THE FREEWAY AND IT TRIES TO ENGAGE INTO 4LOW?? THANK YOU FOR YOUR TIME!!

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ENGINE

3/11/2019 - UVALDE, TX
TAKARA RECALL I PUT OIL ON THE ENGINE CONSTANTLY AS I DONT KNOW WHERES IS GOING THROUGH. NO SMOKE OR LEAK.

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