Auto Recalls for Consumers

DODGE DURANGO - 2004 DODGE DURANGO Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 1002 complaints filed for the 2004 DODGE DURANGO

Below is a list of complaints & problems filed against the 2004 DODGE DURANGO. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 DODGE DURANGO, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (110) Equipment (18) Latches Locks Linkages (2) Service Brakes Air (2) Traction Control System (1)
Child Seat (1) Equipment Adaptive (1) Other (3) Service Brakes Hydraulic (19) Unknown Or Other (8)
Communications (2) Exterior Lighting (16) Power Train (84) Steering (27) Vehicle Speed Control (42)
Electrical System (223) Fuel Propulsion System (10) Seat Belts (13) Structure (30) Visibility (17)
Electronic Stability Control (4) Fuel System Gasoline (11) Seats (3) Suspension (18) Visibility Wiper (3)
Engine (288) Fuel System Other (1) Service Brakes (6) Tires (11) Wheels (3)
Engine And Engine Cooling (254) Interior Lighting (12)

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ComplaintDescription

AIR BAGS

9/23/2016 - LEBANON, MO
TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ENGINE

9/20/2016 - WILLIAMSTON, NC
THE RH SIDE OF THE EXHAUST MANIFOLD CONTINUOUSLY HAS AN EXHAUST LEAK!

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POWER TRAIN

9/20/2016 - TURNER, ME
AWD TRUCK PUTS ITSELF INTO 4 WD FOR NO REASON. CAUSES VEHICLE TO BECOME HARD TO DRIVE. THIS IS REDICULOUS. TONS OF COMPLAINTS OF THE EXACT SAME ISSUE ON FORUMS. DOES IT WHILE JUST IDLING IN PARK AND WHILE DRIVING DOWN THE ROAD. VERY DANGEROUS, ESPECIALLY WITH MY 4 KIDS IN THE CAR!

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ELECTRICAL SYSTEM

9/20/2016 - WILLIAMSTON, NC
THE BLACK BOX ON THE INSIDE OF THE DASH GOT SO HOT THAT IT MELTED OFF THE ACTUATOR FOR THE BLEND DOOR. I CURRENTLY HAVE NO CONTROL OF MY AIR PLACEMENT. I WAS SITTING IDLE WITH THE HEAT ON THEN NOTICED A PLASTIC BURNING SMELL COMING FROM THE DASH AREA.

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ELECTRONIC STABILITY CONTROL

9/20/2016 - WILLIAMSTON, NC
THE BLACK BOX ON THE INSIDE OF THE DASH GOT SO HOT THAT IT MELTED OFF THE ACTUATOR FOR THE BLEND DOOR. I CURRENTLY HAVE NO CONTROL OF MY AIR PLACEMENT. I WAS SITTING IDLE WITH THE HEAT ON THEN NOTICED A PLASTIC BURNING SMELL COMING FROM THE DASH AREA.

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AIR BAGS

9/13/2016 - HAMPTON, SC
TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), BUT THE AIR BAG WARNING INDICATOR ILLUMINATED THREE MONTHS AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

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POWER TRAIN

9/9/2016 - LOBELVILLE, TN
THE TRANSFER CASE WILL SHIFT INTO 4 WHEEL DRIVE ON IT'S ON. THIS HAPPENS WHEN THE VEHICLE IS OFF AND I UNLOCK OR LOCK THE DOORS WITH THE KEY FOB. IT ALSO HAPPENS WHEN THE VEHICLE IS IN MOTION. IT IS UNPREDICTABLE AND HAPPENS VERY FREQUENTLY. THIS IS NOT VERY SAFE AND CAN ALSO CAUSE VERY EXPENSIVE DAMAGE TO THE POWERTRAIN.

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ENGINE

9/7/2016 - LANTANA, FL
RECENTLY WHEN RAIN FALLS HEAVILY THE ENGINE STARTS SPUTTING & CUTS OFF THEN ENGINE LIGHT COMES ON. TOOK IT TO MECHANIC & THEY PUT THE MACHINE ON IT. IT SHOWS NOTHING IS WRONG. PUT KEEPS DOING IT ONLY WHEN HEAVY RAINS FALLS. FINALLY WENT ONLINE TO ALL THE OTHER COMPLAINTS TO DODGE & FOUND OUT ITS THE COWLING. CHANGED THE COWLING BUT ITS STILL DOING IT. ITS A DODGE PROBLEM BUT THEY WILL NOT FIX THEIR PROBLEM & ITS COSTING ME A LOT OF MONEY. DODGE NEEDS TO DO SOMETHING ABOUT THIS IMMEDIATELY

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ELECTRICAL SYSTEM

9/6/2016 - WEDGEFIELD, SC
THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE INTERIOR LIGHTING SYSTEM FAILED TO ILLUMINATE WHEN THE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,800.

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INTERIOR LIGHTING

9/6/2016 - WEDGEFIELD, SC
THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE INTERIOR LIGHTING SYSTEM FAILED TO ILLUMINATE WHEN THE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,800.

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