Auto Recalls for Consumers

DODGE DURANGO - 2004 DODGE DURANGO Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler Group LLC

There are 781 complaints filed for the 2004 DODGE DURANGO

Below is a list of complaints & problems filed against the 2004 DODGE DURANGO. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 DODGE DURANGO, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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See complaints below ↓
View other component problems for this vehicle or view all problems
Air Bags (22) Equipment (17) Latches Locks Linkages (2) Service Brakes Air (2) Traction Control System (1)
Child Seat (1) Exterior Lighting (13) Other (3) Service Brakes Hydraulic (19) Unknown Or Other (4)
Communications (1) Fuel Propulsion System (5) Power Train (68) Steering (24) Vehicle Speed Control (37)
Electrical System (199) Fuel System Gasoline (9) Seat Belts (13) Structure (24) Visibility (16)
Electronic Stability Control (3) Fuel System Other (1) Seats (3) Suspension (17) Visibility Wiper (2)
Engine (192) Interior Lighting (11) Service Brakes (2) Tires (11) Wheels (2)
Engine And Engine Cooling (251)

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ComplaintDescription

ENGINE

7/21/2014 - AURORA, CO
I HAD LET MY DURANGO SIT FOR ABOUT 3 MONTHS STARTING IT ONCE A WEEK. ONE DAY I WENT OUT TO START IT WHEN I HEARD A LOUD KNOCKING SHUT IT OFF THEN TRY TO RESTART THE CAR THEN I HEARD A LOUD BANG WITH REALLY LOUD KNOCKING. IMMEDIATLY I KNEW IT WAS A ROD. I AM SO ANGRY WITH DODGE. I AM THE ORIGINAL OWNER I TOOK IN TO THE DEALERSHIP MULTIPLE TIMES FOR THE WATER ISSUE AND OF COURSE THEY DIDNT FIND A PROBLEM OR ONE THAT THEY WANTED TO SHARE WITH ME. NOW THE DURANGO SITS IN MY DRIVEWAY UNTIL I DECIDE TO GET IT FIXED NOT SURE I WANT TO IF ITS GOING TO HAPPEN AGAIN.THANK GOD I BOUGHT A KIA OPTIMA RIGHT BEFORE THIS HAPPENED OR I WOULD BE WITHOUT A CAR. PEOPLE WONDER WHY WE NO LONGER BUY AMERICAN CARS THE COST THEN THEY DONT STAND BY THE PRODUCT...THIS IS NOT A CHEAP FIX!!!* HUSBAND HAS A DODGE 1500 BUT WE WILL NEVER BY DODGE AGAIN!!!!!!

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SERVICE BRAKES

7/11/2014 - SPANISH FORK, UT
I HAVE HAD THE CAM POSITION SENSOR FAIL APPROX. 5 TIMES. WHEN THE SENSOR FAILS OR STARTS TO FAIL THE CHECK ENGINE LIGHT WILL COME ON INTERMITTENTLY AND OCCASIONALLY WHILE THE LIGHT IS ON THE ENGINE WILL SHUT OFF WHEN THE ENGINE SHUTS OFF THE BRAKES WILL NOT WORK. THE SAID SITUATION WHEN THE BRAKES WILL NOT WORK HAS OCCURRED 7 TIMES. AT TIMES THE CHECK ENGINE LIGHT WILL LIGHT UP AND BE NOT LIT WHEN THE TRUCK IS RESTARTED. ON ONE OCCASION MY WIFE WAS DRIVING THE TRUCK, THE LIGHT CAME ON FOR THE CAM SENSOR, THE ENGINE SHUT OFF, THE BRAKES WOULD NOT WORK AND SHE ROLLED THROUGH AN INTERSECTION UNABLE TO STOP THE VEHICLE.

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ELECTRICAL SYSTEM

7/11/2014 - BENTON HARBOR, MI
MY TRUCK ALL OF A SUDDEN STOP WORKING WITH NO WARNING. IT ONLY HAS 119,000 MILES ON IT AND IT WONT START. I WOULD LIKE TO KNOW IF ITS APART OF THE RECALL.

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ENGINE

7/11/2014 - BENTON HARBOR, MI
MY TRUCK ALL OF A SUDDEN STOP WORKING WITH NO WARNING. IT ONLY HAS 119,000 MILES ON IT AND IT WONT START. I WOULD LIKE TO KNOW IF ITS APART OF THE RECALL.

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UNKNOWN OR OTHER

7/11/2014 - BENTON HARBOR, MI
MY TRUCK ALL OF A SUDDEN STOP WORKING WITH NO WARNING. IT ONLY HAS 119,000 MILES ON IT AND IT WONT START. I WOULD LIKE TO KNOW IF ITS APART OF THE RECALL.

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ENGINE

7/10/2014 - ST. CLAIR, MI
HEMI 5.7 ENGINE FAILURE DROVE VEHICLE ON MONDAY 7/7/2014), PARK VEHICLE OVERNIGHT, WENT TO START THE VEHICLE ON TUESDAY (7/8/2014) VEHICLE WOULD NOT START. WILL NOT TURN OVER, MECHANIC INDICATES THE VEHICLE WILL REQUIRE A NEW ENGINE, APPROXIMATE REPLACEMENT COST IS $4,500 - $4,600.

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ENGINE

7/8/2014 - NORTH LITTLE ROCK, AR
I CHANGED THE OIL IN MY DURANGO ON MAY 3 2014. THE SUV THEN SAT IN THE DRIVEWAY FOR TWO WEEKS, DURING WHICH IT RAINED ALMOST EVERY DAY. I WENT TO START THE SUV IT STARTED FINE THEN I HEARD A KNOCK THEN A LOUD TAPPING. THE ENGINE HAS SINCED LOCKED UP AND IS A PAPER WEIGHT NOW. THIS SUV WAS A DAILY DRIVER AND THE TWO WEEKS WAS THE LONGEST THAT IT HAS EVER SAT WITHOUT BEING DRIVEN. UNTIL THIS ISSUE I'VE HAD NO PROBLEM WITH THIS SUV. I'VE SINCE READ HUNDREDS OF SIMILAR CASES ON THIS MODEL SUV. WHAT RECOURSE DO WE HAVE BECAUSE I'M STILL MAKING CAR PAYMENTS.

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ENGINE

7/7/2014 - BARRINGTON, NH
DRIVING TO A VACATION DESTINATION, ON THE HIGHWAY AT AROUND 65MPH. ENGINE STARTED TO SHAKE VERY BADLY AND MAKE A CLACKING NOISE. I THOUGHT AT FIRST IT MAY BE A FLAT, BUT THE VEHICLE DID NOT LOSE CONTROL. I MADE IT TO THE SIDE OF THE ROAD. I WAS ABLE TO GET TOWED BACK TO MY LOCAL SHOP WHO ADVISED THE ENGINE WAS NOT REPAIRABLE. I SEARCHED FOR THIS ISSUE AND FOUND HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML IT SEEMS THIS IS A KNOWN ISSUE AND DODGE HAS FAILED TO CORRECT IT.

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ENGINE

7/2/2014 - NORTH READING, MA
EXITED FROM FREEWAY, CAR STATED TO SHAKE. TOOK IT TO A LOCAL DODGE DEALERSHIP IN BRIDGTON MAINE. THEY HAVE INFORMED ME THERE IS A HOLE IN THE ENGINE BLOCK AND CANNOT BE REPAIRED. HAVE CHECKED THE WEB FOR ANY SIMILAR ISSUES. FOUND 100 OF COMPLAINTS FOR LOW MILEAGE 2004 DODGE DURANGOS WITH THE SAME ISSUE. APPARENTLY WATER ENTERS THE ENGINE FROM THE OUTSIDE AND RUSTS A HOLE IN THE IRON BLOCK, THUS LEAKING OIL. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2004/ENGINE/ENGINE_FAILURE.SHTML WHEN THESE ENGINES SEIZE ON A HIGHWAY RESULT WILL BE DEADLY. THEY SHOULD BE RECALLED.

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POWER TRAIN

6/28/2014 - PARISH, NY
WHEN TURNING AT LOW SPEED THE WHEELS LOCKED UP AND COULD NOT MOVE.

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