Electrical System Problem on the 2004 JEEP GRAND CHEROKEE
Car problem(s) with the 2004 JEEP GRAND CHEROKEE.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Electrical System
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Mar 29, 2013 - Agusa, GA - Electrical System
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY, POLE, STARTER AND ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 151,695.
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Mar 18, 2013 - Cohoes, NY - Electrical System
I HAVE A 2004 JEEP GRAND CHEROKEE WERE I FIRST EXPERIENCED PROBLEMS IN OCT 2012 WITH THE HARNESS WIRES AND I TOOK IT TO THE DEALER AND THEY REPAIRED THE WIRES INSIDE THEN AGAIN 4 MONTHS LATER IT HAPPENED AGAIN AND I JUST HAD THEM REPLACE THEM A 3RD TIME 03/13 /13 AND AFTER 2 WEEKS OF HAVING IT HOME NOW MY JEEP WONT START I HAVE IT TOWED TO DEALER ONCE AGAIN THEY SAID I NEED A CRANK SHAFT SENSOR REPLACED I HAVE THEM REPLACE IT AND THEY TELL ME IT WASN'T THE PROBLEM THAT NOW I NEED TO CHANGE THE PCM SO I BOUGHT THE PART AND PUT IT IN 650 LATER CAR STILL NO START SO NOW I CHANGED THE CAM SHAFT SENSOR AND STILL TRIES TO START BUT JUST WONT I AM STRESSED I HAVE SMALL CHILDREN AND NO CAR NOW I CANT KEEP DISHING OUT MONEY TO THESE DEALERS FOR FIXES THAT AREN'T NECESSARY I REALLY NEED SOME HELP.
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Mar 08, 2013 - Brightwood, OR - Electrical System
ELECTRIC WINDOWS AND LOCKS STOPPED WORKING. FOUND BROKEN WIRE IN DRIVER SIDE DOOR HARNESS. REPAIRED THE WIRE AND THEN RF DOOR HARNESS WIRES BROKEN. REPAIRED THOSE WIRES AND NOW HARNESS CONTACT IN RF DOOR PANEL CONNECTION IS FAULTY. WINDOW AND LOCKS DO NOT WORK UNLESS YOU WRIGGLE CONNECTOR. RR DOOR DOES NOT LOCK. REPLACE WINDOW AND DOOR SWITCH BUT DID NOT SOLVE THE PROBLEM.
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Feb 18, 2013 - Ellington, CT - Electrical System
FIRST STARTED IN NOV 2009 DRIVER SIDE DOOR CONTROLS WON'T WORK, DOME LIGHTS GO ON WITH HEADLIGHTS, REPAIRED BROKEN WIRE. JUNE 2010, DRIVERS DOOR IS INOPERABLE WINDOW STUCK DOWN, CANNOT LOCK DOORS, REPAIRED WIRING HARNESS IN DOOR. DEC. 2011 WINDOWS AND DOOR LOCKS WERE INOPERABLE. - MADE WIRING REPAIR., JAN 2013 DOOR LOCKS AND WINDOWS INOPERABLE, DOME LIGHT STAYS ON WHILE DRIVING OR ELSE YOU LOOSE CONTROL PANEL LIGHTS.-REPAIRED DOOR HARNESS IN RR AND RF DOORS-WAS TOLD THIS IS LAST TIME THEY CAN REPAIR HARNESSES AND NEXT TIME THIS HAPPENS IT WILL COST $2,000 TO REPLACE ALL WIRING. THIS SEEMS RIDICULOUS AND THE DEALERSHIP MENTIONED THEY HAVE HAD THIS PROBLEM BEFORE WITH JEEPS. I DO NOT SEE HOW THIS SHOULD KEEP MALFUNCTIONING IF NO DAMAGE OR ABUSE HAS HAPPENED TO THE VEHICLE. I BELIEVE JEEP SHOULD STAND BEHIND THEIR VEHICLE AND REPAIR THE WIRING HARNESS AT NO CHARGE UNTIL THEY COME UP WITH A BETTER SYSTEM OF WIRING HARNESSES THROUGH THE DOORS.
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Nov 20, 2012 - Mount Arlington, NJ - Electrical System
I OWN A 2004 JEEP CHEROKEE WHICH HAS AN ELECTRICAL ISSUE WHERE THE POWER WINDOWS, DOOR LOCKS AND EVERYTHING ON THE DRIVERS SIDE DOOR CONTROL PANEL DO NOT WORK AS WELL AS THE INTERIOR LIGHTS DO NOT TURN OFF, ALL CAUSING A SAFETY ISSUE.I FOUND OUT THIS IS A KNOWN ISSUE WITH JEEP CHEROKEES DUE TO THE WIRING INSIDE THE FRONT DRIVERS SIDE DOOR. I HAD THIS ISSUE IN 2009 AFTER AT ABOUT 46,000 MILES. WHEN CALLING THE DEALERSHIP I WAS TOLD THAT THIS IS A KNOWN ISSUE AND THE DEALERSHIP GIVE ME AN EXACT PRICE OVER THE PHONE AS THEY KNEW OF THIS ISSUE. SINCE THE DEALERSHIP WAS VERY RUDE AND PRICE WAS VERY HIGH.I HAD THE REPAIRS DONE AT A HIGHLY REGARDED REPAIR SHOP WHICH SPECIALIZES IN ELECTRICAL WORK WHICH COST $201 BUT NOW (AT 80,000 MILES) THE EXACT SAME ISSUE HAS HAPPENED AGAIN DUE TO THE OPENING AND CLOSING OF THE FRONT DRIVERS SIDE DOOR. THE WIRING HARNESS IS LOCATED ON THE DRIVER'S SIDE DOOR, BUT THE HARNESS IS TOO SMALL TO SUSTAIN ALL OF THE WIRES. WHEN THE DOOR IS OPENED, THE WIRES COME OUT OF THE HARNESS AND BREAK, WHICH CAUSES EVERYTHING ON THE DRIVERS SIDE DOOR PANEL NOT TO WORK. THIS INCLUDES THE POWER WINDOWS, DOOR LOCKS, INTERIOR LIGHTS AND POWER MIRRORS ALL OF WHICH CAUSE A SAFETY HAZARD. I BELIEVE THAT THIS SHOULD BE A RECALL FOR JEEP THAT THEY SHOULD FIX FREE OF CHARGE ESPECIALLY SINCE THIS IS A KNOWN ISSUE. I FEEL THAT IT'S VERY RECKLESS OF JEEP TO NOT RECALL THIS KNOWN SAFETY ISSUE AND ALLOW THEIR CUSTOMERS TO DRIVE WITH WINDOWS AND DOOR LOCKS THAT TO NOT WORK OR INTERIOR LIGHTS THAT DO NOT TURN OFF. IN ORDER TO TURN OFF THE INTERIOR LIGHTS I HAD TO REMOVE THE FUSE WHICH CAN BE VERY DANGEROUS AT NIGHT AND MAKES IT VERY DIFFICULT SEE ANY OF THE INSTRUMENTS. THIS CAR IS USED BY MY HANDICAPPED WIFE AND DUE TO THIS ISSUE I WILL NOT LET HER DRIVE AT NIGHT AS I FEEL THIS CAR IS VERY UNSAFE IN IT'S CURRENT STATE.
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Nov 14, 2012 - Riverdale , GA - Electrical System
I KNOW OF AT LEAST 4 PEOPLE WHO HAVE JEEP VEHICLES AND WE ARE CONSTANTLY REPLACING THE TAIL LIGHT, BRAKE LIGHT AND OR HAVING ISSUES WITH ELECTRICAL FUNCTIONS. WITHIN 2YEARS I HAVE PERSONALLY REPLACED MY ENTIRE DRIVER TAIL LIGHT, BULBS 4 TIMES. I HAVE SEARCHED FOR ANY RECALLS AND I HAVE ONLY FOUND 1, BUT NOTHING IN REGARDS TO ELECTRICAL AND OR BRAKE LIGHT ISSUES.
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Sep 18, 2012 - Lowell , MA - Electrical System
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHENEVER THE CONTACT WOULD BRAKE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DETERMINED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE PART WAS REPLACED AND THE FAILURE WAS CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V112000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY). THE FAILURE MILEAGE WAS 125,000. THE CURRENT MILEAGE WAS 126,000. ..UPDATED 03/18/13 UPDATED 3/28/2013
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Jul 01, 2012 - New Caslte, DE - Electrical System
2004 JEEP GRAND CHEROKEE RAN THE DAY BEFORE, AFTER IT RAINED THAT NIGHT THE NEXT MORNING THE CAR WILL NOT START, REMOTE STARTED TO WORK NO SOUND, LIGHTS WOULD GO OFF & ON, AFTER LOCATING THE HARNESS BOOT BETWEEN THE DRIVERS DOOR NEGATIVE WIRING FATIGUES AND BREAKS, HEARD CLICKING SOUNDS WHEN BOOT WAS TOUCHED. NOW NOTHING WORKS. CAR HAS BEEN REPAIRED FOR OTHER MAJOR ISSUES, PCM, TPS, SENOIDS, BARRONS ETC. THIS IS A DEFECT & CHRYSLER NEEDS TO FACE UP TO CORRECTING THEIR FAULTY WIRING, AND NOT LEAVE IT UP TO THE CONSUMER TO FIX ON THERE OWN, WERE ARE NOT MECHANICS, FROM READING ALL THE COMPLAINTS ON THE WEB, IT MAKES ME WONDER WHY JEEP IS STILL IN BUSINESS, GREAT BODIES BUT NO PEEP INSIDE, ALL THE WIRING IN THE DRIVERS SIDE DOOR HARNESS IS RIDICULOUS & IS AN ACCIDENT WAITING TO HAPPEN FOR THE CONSUMER. THESE WIRES SHOULD NEVER BEEN BUNCHED TOGETHER WHICH IS ALLOWING FRICTION WHEN OPENING & CLOSING THE DOOR CAUSING BURN OUTS & SHORTS WITH THE WIRING "SHAME ON YOU CHRYSLER."
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Sep 12, 2011 - Monticello, IL - Electrical System
DRIVERS DOOR LOCK BUTTON WOULD NOT WORK, ROLLING LOCKS IN-OPERABLE NO WINDOWS WORK WITH DRIVERS DOOR OPEN WHILE IN PARK OR ANY DOOR OPEN DOME LIGHT WOULD NOT TIME OUT UNLESS VEHICLE RUNNING DRIVERS DOOR CLOSED AND EXIT PASSENGER DOOR AFTER SHUTTING THE VEHICLE OFF. TOOK TO DEALER AFTER WE HAD REPLACED THE SWITCH UNIT AND LATCH TO THE DRIVERS DOOR, DEALER FOUND A BROKEN WIRE IN DRIVERS DOOR JAM.
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Sep 09, 2011 - Metford, NJ - Electrical System
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCKS, INTERIOR LIGHTS AND THE WINDOW FAILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
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Sep 04, 2011 - Newton, MA - Electrical System
I WAS DRIVING ON THE MASS TURNPIKE AND ALL INSTRUMENT PANEL GAUGES STOPPED REGISTERING, ABS AND BRAKE LIGHTS STARTING BLINKING, CD PLAYER STOPPED WORKING, AND AC STOPPED. WE SHUT OFF THE AC, HEADLIGHTS AND RADIO WITHIN 10 MINUTES EVERYTHING SEEMED TO RESET BUT THIS IS A VERY DANGEROUS CONDITION AT HIGHWAY SPEEDS.
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Feb 16, 2011 - Oxford, PA - Electrical System
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). THE VEHICLE BEGAN TO EXHIBIT SEVERAL ELECTRICAL FAILURES WITHIN THE TURN SIGNALS, HAZARD LIGHTS AND THE HEATER FAN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE ELECTRICAL WINDOW MOTOR, TURN SIGNALS AND HAZARD LIGHT ELECTRICAL SENSORS WERE REPLACED. THE HEATER FAN WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 71,058.
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Feb 13, 2011 - Apex, NC - Electrical System
WIRING HARNESS LOCATED BETWEEN FRONT DOOR AND FRAME INSIDE RUBBER TUBING IS MADE OF INFERIOR MATERIALS AND CRACKS WITH TIME EXPOSING WIRING CAUSING A SAFETY ISSUE. SPECIFICALLY, THE BLACK NEUTRAL WIRE AND ORANGE WIRES HAVE BEEN CRACKING ON DOZENS, IF NOT THOUSANDS, OF JEEP GRAND CHEROKEES (AS SEEN HERE: HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/JEEP-GRAND_CHEROKEE/04_JEEP_GRAND_CHEROKEE_ELECTRICAL_PROBLEM). WHEN THIS OCCURS, THE WIRING BECOMES EXPOSED AND/OR BREAKS. IN MY CASE WHEN THIS OCCURRED, THE DRIVERS SIDE DOOR CONTROLS CEASED TO OPERATE CAUSING THE WINDOWS AND DOOR LOCKS TO BE UNRESPONSIVE. IN ADDITION THIS CAUSES THE INTERIOR LIGHTS TO TURN ON WHEN THE HEADLAMPS ARE ON CAUSING DIFFICULTY DRIVING IN NIGHT TIME CONDITIONS. FINALLY, THIS FAULT MAY BE THE CAUSE OF THE DRIVERS SIDE BRAKE LIGHT TO FAIL WHEN HEADLAMPS ARE ON. THIS ISSUE CAN BE TEMPORARILY CORRECTED BY SPLICING THE EXISTING WIRING HARNESS. HOWEVER, A MORE PERMANENT SOLUTION WOULD BE TO REPLACE THE ENTIRE WIRING HARNESS AS OTHER WIRES COULD DETERIORATE.
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Jan 31, 2011 - Alden, NY - Electrical System
NO POWER TO WINDOWS, LOCKS AND MIRRORS ON DOORS. THERE IS A WIRE ON THE INSIDE OF THE DRIVERS DOOR THAT SPLITS IN HALF FOR NO REASON PREVENTING ANYTHING ON THE DOORS TO WORK. I CANNOT OPEN ANY WINDOWS, UN/LOCK ANY DOORS, OR ADJUST MY MIRRORS. THIS HAS NOT BEEN RECALLED BUT IS A VERY COMMON PROBLEM WITH THIS VEHICLE. I FEEL THIS IS A SAFETY HAZARD.
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Jan 04, 2011 - Berlin, MD - Electrical System
2004 GRAND CHEROKEE. CONSUMER STATES PULSE MODULE PROBLEM. THE CONSUMER STATED THE AIR CONDITIONING UNIT CEASED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM WAS DIAGNOSED AS A BAD PLUG CONNECTOR. THEY REPAIRED THE CONNECTOR BY CLEANING AND RE-INSTALLING THE PINS AT A COST OF $170.00. SHORTLY THEREAFTER, THE UNIT ONCE AGAIN CEASED TO FUNCTION. THE CONSUMER STATED HE HAD TO WIGGLE THE PLUG IN ORDER FOR IT TO WORK AND IT ONLY WORKED INTERMITTENTLY. THE CONSUMER WAS INFORMED A REPAIR KIT WAS AVAILABLE WITH REPLACEMENT PARTS. THE DEALER INFORMED THE CONSUMER THEY WOULD SHIP THE PARTS TO HIS HOMETOWN. IT TOOK APPROXIMATELY 2 1/2 MONTHS FOR THE PARTS TO ARRIVE ONLY AFTER NUMEROUS PHONE CALLS. UPON INSPECTING THE MALFUNCTIONING PARTS, THE CONSUMER FOUND THAT THEY WERE BADLY BURNED AND THE WIRES WERE MELTED.
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Jan 03, 2011 - Alpine, WY - Electrical System
THE WINDOWS AND INTERIOR LIGHTS STOPPED WORKING. WHEN WE PULLED INTO THE GARAGE WE NOTICED SPARKS NEAR THE DOOR HINGE. TWO FACTORY WIRES WERE BROKEN AND MAKING CONTACT, WHICH WAS CAUSING THE ARCING. A JEEP MECHANIC TOLD ME THAT NOTHING WAS BEING DONE ABOUT THIS DEFECT, AND THAT HE HAS SEEN AT LEAST 2 A MONTH WITH THIS DEFECT. IF ANY FUMES FROM THE FUEL WERE PRESENT YOU WOULD HAVE A FIRE.
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Dec 19, 2010 - Calumet City, IL - Electrical System
LIGHTS WENT HAYWIRE IN THE CAR AS WELL AS THE LOCKS ON THE WINDOWS AND DOORS I.E., ALL OF THE LOCKS DO NOT WORK ON WITH THE REMOTE, THE SIDE MIRRORS DON'T MOVE, AND THE WINDOWS DO NOT MOVE UP OR DOWN. AFTER THE HEADLIGHTS ARE ON, THE INTERIOR LIGHTS DIM TO WHERE THEY CANNOT BE SEEN. FROM AN INTERNET SEARCH, THIS IS A COMMON PROBLEM THAT COST $275 TO REPAIR. I TOOK MY CAR IN TODAY FOR SERVICE AND WAS TOLD $112 TO LOOK AT THE CAR THAT COULD BE USED TOWARDS THE COST OF THE REPAIR. ACCORDING TO THE INTERNET SEARCH THE PROBLEM WILL BE FROM A DAMAGED WIRE IN THE DOOR THAT WILL NEED TO BE REPAIRED/REPLACED.
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Oct 18, 2010 - Methuen, MA - Electrical System
2004 JEEP GRAND CHEROKEE LIMITED - PASSENGER SIDE FRONT POWER WINDOW STOPPED WORKING. ALSO BLOWER ON HEATING/AC UNIT WORKS INTERMITTENTLY.
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Sep 28, 2010 - East Stroudsburg, PA - Electrical System
2004 JEEP GRAND CHEROKEE SE 4.0L ALL GAUGES BOUNCE AND STOP WORKING AND THE TRUCK START SLOWING DOWN AT 60MPH HAD TO PULL OVER TO THE LEFT SHOULDER. THEN THE TRUCK WOULD NOT RESTART FOR 15MIN JUST AS A TOLL TRUCK WAS PULLING UP. CALLED THE DEALER AND THEY SAY IF THE TRUCK IS RUNNING NOW THERE IS NOTHING WE CAN DO UNLESS IT IS NOT RUNNING. NOW THE WINDOW AND DOOR LOCKS DOES NOT WORK. THE INTERIOR LIGHTS STAY ON. AFTER READING SOME OTHER POST ON THE WEB THIS IS A KNOWN ISSUE. IT SEEM LIKE THERE A PROBLEM WITH THE WIRING IN THE DRIVER SIDE DOOR HARNESS WHERE ONE OF THE WIRES BREAK AWAY FROM THE HARNESS. AFTER READING THE BELOW POST JEEP HAS DONE NOTHING TO FIX THE PROBLEM. THIS IS A KNOW PROBLEM FOR MANY YEARS. JUST READ THE BELOW POST. HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/JEEP-GRAND_CHEROKEE/04_JEEP_GRAND_CHEROKEE_ELECTRICAL_PROBLEM.
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Sep 27, 2010 - Canyon Lake, TX - Electrical System
INTERIOR LIGHTS STOPPED WORKING ON 2004 JEEP GRAND CHEROKEE LAREDO. RIVER OAKS JEEP REPLACED RIGHT FRONT DOOR HARNESS JUNE 13, 2006. SAME PROBLEM AGAIN AND WIRE IN FRONT DOOR POST HARNESS REPAIRED BY CHUCK NASH JEEP IN SAN MARCOS JANUARY 13, 2009. SAME PROBLEM AGAIN AND REPAIRED BY BLUEBONNET JEEP IN NEW BRAUNFELS AUGUST 20, 2010. THE WIRES IN THE HARNESS ARE TOO SHORT AND BREAK WITH THE ACTION OF THE DOOR. WAS TOLD BY BLUEBONNET THIS IS A COMMON FAILURE WITH THIS VEHICLE BUT CHRYSLER JEEP REFUSES TO RECALL THESE VEHICLES. THIS IS A SERIOUS FIRE HAZARD. I SPOKE WITH A CHRYSLER CUSTOMER SERVICE REPRESENTATIVE ABOUT THIS AND ANOTHER PROBLEM BUT SHE SEEMED UNCONCERNED. INTERNET RESEARCH SHOWED MANY COMPLAINTS ABOUT THIS PROBLEM.
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Aug 15, 2010 - Asheville, NC - Electrical System
2004 JEEP CHEROKEE, TWICE NOW THE FUSE TO THE FUEL INJECTOR HAS BLOWN WITHIN A MONTH RENDERING THE CAR UNDRIVABLE. GOING DOWN THE ROAD THE CAR CUTS OFF, YOU CANNOT STEER IT, AND THE BRAKES SEEM NOT TO WORK WELL AT ALL, YOU PRACTICALLY HAVE TO STAND ON THEM. THIS NEARLY GOT ME HIT TODAY GOING THROUGH A RED LIGHT. THE FIRST TIME IT HAPPENED, I WAS GOING DOWN A HILL AND BARELY GOT THE CAR STOPPED BEFORE HITTING A TREE. I HAD IT TOWED TO A MECHANIC, HE CHANGED THE FUSE AND THOUGHT THAT IT WAS OK, UNTIL TODAY. TWO YEARS AGO, THE WIRING TO THE WINDOWS AND DOOR LOCKS QUIT WORKING AND HAD TO PAY TO HAVE THAT REPLACED, THERE IS DEFINITELY SOMETHING NOT RIGHT WITH THESE VEHICLES. YEARS AGO, I HAD AN ACCELERATION PROBLEM, GOT STUCK, FINALLY GOT CONTROL OF IT, AND THE CHECK ENGINE LIGHT STAYED ON, TOOK IT TO THE DEALERSHIP, THEY SAID THEY COULDN'T FIND ANYTHING WRONG, NEVER COULD TELL ME WHY THE CHECK ENGINE LIGHT HAD COME ON AFTER THIS OCCURRING.
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May 25, 2010 - Plymouth, MA - Starter Assembly
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER PERFORMED A DIAGNOSTIC AND DISCOVERED THAT THE CRANKSHAFT POSITION SENSOR HAD FAILED DUE TO EXCESSIVE MOISTURE. THE CONTACT WAS ABLE TO LOCATE NHTSA RECALL CAMPAIGN ID NUMBER 04V112000 (ELECTRICAL SYSTEM: STARTER ASSEMBLY) AND INQUIRED WITH THE MANUFACTURER WHO ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS LEFT IN POSSESSION OF THE DEALER WHO WAS REPLACING THE CRANKSHAFT POSITION SENSOR AT THE OWNER+S EXPENSE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 123,000.
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Apr 23, 2010 - Indio, CA - Electrical System
THE ELECTRICAL SYSTEM IS NOT WORKING ON MY 2004 JEEP GRAND CHEROKEE. THE GAUGES FOR THE SEATBELT AND AIR BAG STAY ON. THE POWER WINDOWS AND BREAK LIGHTS WORK SPORADICALLY. I HAVE TAKEN MY VEHICLE TO VARIOUS SERVICE PROVIDERS TO CHECK IT AND I KEEP GETTING THE SAME RESULTS. THE SYMPTOMS ARE FIXED TEMPORARILY. I HAVE CONTACTED JEEP WITHOUT SUCCESS AND THEY HAVE NO RECORD OF ANY RECALLS ON THIS TYPE PROBLEM.
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Jan 14, 2010 - Eau Claire , WI - Electrical System
2004 JEEP GRAND CHEROKEE WITH 46,636 MILES OUT, NO POWER IN DRIVER DOOR TO THE DOOR LOCKS, EXTRA MIRRORS OR DOME LIGHTS. BROKEN WIRE WAS FOUND IN WIRE BOOT BETWEEN DOOR AND AUTO BODY. WIRE FAILED DUE TO METAL FATIGUE OF FAULTY WIRE THAT SHOULD HAVE NEVER BEEN USED IN THIS LOCATION.
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Jan 04, 2010 - Siler City, NC - Electrical System
CAR KEEPS CUTTING OFF WHILE DRIVING. HAS DONE IT SEVERAL TIMES ON HIGHWAY, RURAL ROADS AND MAIN ROADS. IT HAS CAUSED ME TO ALMOST HAVE SEVERAL WRECKS. WHEN THE CAR CUTS OFF, I LOSE ALL POWER. I HAVE BEEN STRANDED SEVERAL TIMES WITH MY AUTISTIC SON. I HAVE HAD TO WALK BACK HOME OR GET SOMEONE TO COME GET ME IF IT WAS FURTHER AWAY. I HAVE HAD TO USE SOMEONE CAR BECAUSE I AM AFRAID IT WILL DO IT AND I WILL WRECK. AFTER A WHILE IT WILL START AGAIN, BUT DOES THE SAME THING OVER AND OVER AGAIN. IT STARTED OFF ABOUT 1 MONTH AGO WHEN I WOULD JUST CRANK THE CAR AND THE FIRST TIME IT WOULD NOT CRANK BUT THE 2ND TIME IT WOULD. IN THE LAST 2 WEEKS I HAVE BEEN STRANDED OR BE DRIVING AND HAVE TO PUT IT IN NEUTRAL TO SEE IF IT WILL CRANK. IT DOES AND THEN I PUT IN DRIVE. IT CUTS OFF AGAIN. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD NO MATTER WHERE YOU ARE AND SOMETIMES IF YOU ARE GOING ON THE HIGHWAY AT THE SPEED AND YOUR CAR CUTS OFF, YOU LOSE POWER AND COULD EASY WRECK. IF I WAS TO PULL OUT AND IT CUT OFF, I COULD BE HIT AND KILLED OR A FAMILY MEMBER IN THE CAR WITH ME. I WAS STRANDED ACROSS THE STREET ABOUT 2 WEEKS AGO AND I WAS ACROSS THE STREET FROM A JEEP DEALERSHIP. A GENTLEMAN CAME OVER AND BROUGHT SOME EQUIPMENT WHEN I TOLD HIM WHAT HAD HAPPENED AND HE TOLD ME THAT THE CRANK SHAFT SENSOR WENT OUT. THERE IS A RECALL ON THAT PART BUT NOT ON MINE. I HAVE TALKED TO THE DAIMLER CHRYSLER ON DECEMBER 29, 2009 AND TOLD THEM OF THE INCIDENT AND WAS GIVEN A CASE NUMBER AND WAS TOLD SOMEONE WOULD CALL ME BACK. A GENTLEMAN DID CALL BACK AND LEFT ME A MESSAGE THAT THEY HAD MADE A DECISION. I WAS NOT AT THE PHONE AT THE TIME HE LEFT THE MESSAGE. HE LEFT HIS NAME AND NUMBER AND I HAVE CALLED BACK. HE WAS SUPPOSE TO CALL ME BACK THE FOLLOWING DAY AND HE DID NOT.
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Jan 01, 2010 - Largo, FL - Electrical System
THIS IS MY 2ND BRAND NEW JEEP GRAND CHEROKEE I HAD A 1994 AND NOW HAVE 2004 IN BOTH VEHICLES AFTER A WHILE IT SEEMS FROM OPENING THE DOORS WIRES GET PINCHED AND THE ELECTRIC WINDOWS START TO NOT WORK PROPERLY DOOR LOCKS DON'T WORK PROPERLY AND I THINK IT IS NO COINCIDENCE IT HAS HAPPENS TO BOTH VEHICLES INABILITY TO LOCK DOORS OR ROLL THE ELECTRIC WINDOWS UP OR DOWN IS A REAL SAFETY ISSUE ESPECIALLY IN INCLEMENT WEATHER OR INABILITY TO LOCK DOORS AT TIMES WITH THE CRIME ELEMENT PLEASE REPLY TO MY MESSAGE ASAP I HAVE HAD IT FIXED 1 TIME AND IT DIDN'T LAST LONG I THIS ISSUE NEEDS TO BE ADDRESSED I HAVE 2 OF THESE VEHICLES AND IT HAS HAPPENED TO BOTH OF THEM A COINCIDENCE I DON'T THINK SO.
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Nov 18, 2009 - Lords Valley, PA - Electrical System
DURING WINTER MONTHS, HEAT SHUTS OFF AND TURNS COLD. THIS HAPPENED DURING A SNOWSTORM AND I COULD NOT DEFROST THE WINDSHIELD. I CONSIDER THIS A SERIOUS SAFETY ISSUE. I HAD TO STOP ENGINE, WAIT 5 MINUTES AND START ENGINE AGAIN. THIS HAS HAPPENED EVERY TIME THE CAR IS DRIVEN. IN THE SUMMER MONTHS, THE REVERSE HAPPENS. SUDDENLY, THE AIR CONDITIONER SUDDENLY THROWS OUT HOT AIR.
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Oct 31, 2009 - Fremont, CA - Ignition
1) FIRST, THE CAR CRANKS (IGNITION) SLOWLY AND THEN STOPPED CRANKING. 2) AFTER IGNITION IS TURNED OFF OR CAR STALLED, CAR DOESN'T START ANY MORE. NEED TO WAIT FOR ABOUT 15 TO 30 MIN. BEFORE CAR STARTS AGAIN. FIRST INTERMITTENT, NOW ALMOST EVERY TIME. THE CONSEQUENCE IS THAT WE BLOCKED RAILWAY CROSSINGS, DRIVEWAYS, INTERSECTIONS AND SO ON. THIS IS A SERIOUS SAFETY CONCERN ! 3) - ON 8/14/09, THE BATTERY WAS DIAGNOSED TO BE BAD. REPLACED, DIDN'T FIX THE PROBLEM. ($200) - ON 8/18/09, THE CAR WAS IN THE SHOP AGAIN, BUT MAINTENANCE GUY COULDN'T FIND ANYTHING SINCE IT WAS INTERMITTENT. ($0) - ON 9/1/09, THE CAR WAS IN THE SHOP AGAIN. THIS TIME SOME WARNING LIGHTS CAME ON. (TRANS TEMP, CHECK GAUGES) THIS TIME THEY FOUND THAT (POSSIBLE) TRANSMISSION TEMPERATURE RANGE SENSOR WOULD NOT ALLOW STARTUP. TRANSMISSION SERVICE WAS RECOMMENDED AND PERFORMED BUT DIDN'T FIX THE PROBLEM. ($385) - LATER IN OCTOBER, THE CAR WAS IN THE SHOP AGAIN. FOR 2 WEEKS WITHOUT SUCCESS. DEALER MENTIONED THAT HE WAS ONLY ABLE TO RECONSTRUCT THE FAILURE ONCE. DAILY TESTING DIDN'T SHOW THE PROBLEM ANY MORE. CAR WAS PICKED UP ON 10/26/09. SINCE THAT TIME, THE CAR IS HAVING THE PROBLEM MORE THAN 50% OF THE TIME. SEEMS THAT THE CAR NEED TO BE DRIVEN AT LEAST SEVERAL MILES UNTIL THE PROBLEM SHOWS UP. - ON 10/31/09, CAR WILL GO TO SHOP AGAIN.
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Sep 17, 2009 - Chesterfield, MI - Electrical System
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE IT EXHIBITED A NO-START CONDITION. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE TECHNICIAN CONCLUDED THAT THE CAUSE OF THE FAILURE WAS THE CRANK SHAFT SENSOR. HE THEN ADDED THAT HIS VIN NUMBER WAS EXCLUDED FROM RECALL # 04V112000 (ELECTRICAL SYSTEM: STARTER ASSEMBLY), SO THE COMPONENT WOULD HAVE TO BE REPLACED UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 71,000.
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Jul 21, 2009 - Alpena, MI - Wiring
TL CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WIRING HARNESS IS LOCATED ON THE DRIVER'S SIDE DOOR, BUT THE HARNESS IS TOO SMALL TO SUSTAIN ALL THE WIRES. WHEN THE DOOR IS OPENED, THE WIRES COME OUT OF THE HARNESS AND BREAK, WHICH CAUSES THE LOCKS AND INTERIOR LIGHTING TO FAIL. THE INTERIOR LIGHTING REMAINS ILLUMINATED. IF THE CONTACT TURNS OFF THE INTERIOR LIGHTING WHILE DRIVING AT NIGHT, SHE IS UNABLE TO SEE THE INSTRUMENTAL PANEL. THE REPAIR WOULD COST $400. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WILL NOT CHARGE HER THE TOTAL COST FOR THE REPAIR. THE DEALER WILL REPLACE THE WIRES AND HARNESS AT THE COST OF $100. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 55,000.
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Apr 06, 2009 - Bradford, RI - Electrical System
I GOT A 2004 JEEP GRAND CHEROKEE LAREDO 6CYL AND HAVING A FEW ISSUES ONE IS THE #6 KEEPS SAYING BAD INJECTOR CAR SKIPS AND STALLS BEEN IN THE SHOP 4 TIMES IN LAST MONTH REPLACES #6 FUEL INJECTOR AND THE THROTTLE POSITIONS SWITCH AND ALL SPARKPLUGS AND NOW GOING BACK TO SHOP CHECK ENGINE LIGHT ON SAME CODE AGAIN GETTING COSTLY THEN THE WIRES ON WINDOW HAS TO BE FIXED 2 TIMES AND COST FROM MY POCKET AGAIN.
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Mar 20, 2009 - Glenwood, IN - Electrical System
TL CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHEN THE CONTACT STARTED THE VEHICLE, SHE NOTICED THAT ALL OF THE INTERIOR LIGHTING ILLUMINATED. WHEN SHE TURNED OFF THE LIGHTS, ALL OF THE ILLUMINATED EQUIPMENT FAILED, INCLUDING THE POWER WINDOWS AND LOCKS. THE FAILURE PREVENTS THE CONTACT FROM VIEWING THE INSTRUMENT PANEL, WHICH MAKES IT IMPOSSIBLE TO VIEW THE SPEEDOMETER AND FUEL GAUGE WHILE DRIVING AT NIGHT. THE VEHICLE HAS NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE OFFERED BECAUSE THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 92,000 AND CURRENT MILEAGE WAS 100,000.
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Mar 06, 2009 - Mystic, CT - Electrical System
2004 JEEP GRAND CHEROKEE WAS DAMAGED BY A FIRE DUE TO THE SAFETY RECALL F17. THE CONSUMER STATED THE DAY HE PICKED THE VEHICLE UP, THE SEATS WERE STILL NOT FUNCTIONING PROPERLY DUE TO THE FIRE DAMAGE TO THE WIRING AND MODULE. THE DRIVERS SEAT WAS NOT REASSEMBLED CORRECTLY AND THE LUMBAR SUPPORT HIT THE CONSUMER IN THE CENTER OF HIS BACK. AFTER A CLOSE EXAMINATION AT A LOCAL REPAIR SHOP, THE CONSUMER WAS TOLD THERE WAS NO EVIDENCE THE PASSENGER SEAT RECALL WAS EVER ADDRESSED. THE FOLLOWING MORNING, THE BATTERY WAS DEAD, THE PARKING AND SIGNAL LIGHTS CONTINUED TO BURN OUT AND PERIODICALLY THE DASH LIGHTS AND POWER WINDOWS DID NOT WORK. IT WAS DETERMINED THAT BOTH SEATS HAD ADDITIONAL FIRES AND INTERNAL HEAT DAMAGE.
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Feb 17, 2009 - Roanoke, WA - Electrical System
DRIVERS' DOOR CONTROLS FOR WINDOWS, LOCKS, QUIT. COURTESY LIGHTS DID NOT TURN OFF. TOOK TO DEALERSHIP. FOUND WIRES BROKEN, IN BOOT, COMING FROM FRAME TO DOOR. HAD TO PAY FOR REPAIRS.
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Feb 08, 2009 - Cerritos, CA - Electrical System
2004 JEEP GR CHEROKEE STALLS BRIEFLY, INITIALLY ABOVE 60 MPH BUT BECOMING MORE FREQUENT AND NOW FROM 40 MPH. DEALER (MOOTHART JEEP/CERRITOS DODGE) HAS INSPECTED BUT FINDS NO "FAULT CODES" AND AS A RESULT TAKES NO ACTION. THEY AND CHRYSLER 800 LINE'S ANSWER IS 'WAIT FOR IT TO QUIT COMPLETELY AND TOW IT IN". GOING ON FOR FOUR PLUS MONTHS WITH NO ANSWER IN SIGHT.
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Jan 30, 2009 - St.Mary's, PA - Electrical System
TL CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE CONTACT SMELLED SOMETHING BURNING AND ROLLED DOWN THE WINDOW. HE NOTICED THAT THE ODOR WAS NOT COMING FROM OUTSIDE OF HIS VEHICLE, SO HE CONTINUED TO DRIVE. APPROXIMATELY 30 SECONDS LATER, HE FELT A BURNING SENSATION ON HIS LOWER BACK. HE PULLED INTO A PARKING LOT AND OBSERVED A HOLE IN THE DRIVER'S SEAT SURROUNDED BY AN ORANGE RING. THERE WAS A CHARRED MARK ON HIS LEATHER BELT AND THE SEAT WAS SMOKING. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 66,800. UPDATED 04-17-09 UPDATED 04/20/09.
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Nov 19, 2008 - Wheaton, IL - Electrical System
TL CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATER BLOWS COLD AIR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CHARGED $97 FOR A DIAGNOSTIC, BUT COULD NOT LOCATE A FAILURE CODE. SHE TOOK THE VEHICLE TO AAMCO AND THEY CHANGED A HOSE AND CLEANED THE VENTS; HOWEVER, THE FAILURE PERSISTED. SHE TOOK THE VEHICLE TO A PRIVATE MECHANIC, WHO REPLACED THE THERMOSTAT AND STATED THAT THE INSTRUMENT PANEL MAIN CIRCUIT BOARD FAILED. A REPORT WAS FILED WITH THE MANUFACTURER AND ASSIGNED REFERENCE NUMBER 18091070. THE MANUFACTURER STATED THAT THE MILEAGE EXCEEDED THE WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 83,000. UPDATED 12/22/08. THE CONSUMER STATED THE HEAT DIDN'T WORK, BUT THE THERMOSTAT WOULD GET WARM. THE DEALER INFORMED THE CONSUMER THAT THE BLENDER AND CIRCULATION BOARD NEEDED TO BE REPLACED. UPDATED 12/23/08.
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Sep 08, 2008 - Reynoldsburg, OH - Electrical System
TL CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHEN BRINGING THE VEHICLE TO A STOP, THE RPM'S DROPPED BELOW 5 MPH. THE VEHICLE ALSO BEGAN SHAKING AND SHUT OFF. THE VEHICLE IMMEDIATELY RESTARTS, BUT IF THE CONTACT DOES NOT IMMEDIATELY ACCELERATE, IT WILL STALL AGAIN. THE VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS AND THEY HAVE BEEN UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 50,200. UPDATED 10/14/08. THE DEALER STATED IDLE AIR CONTROL MOTOR WAS BAD, HOWEVER THE CONSUMER CONTINUED TO EXPERIENCE STALLING PROBLEMS. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 10/15/08.
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Jan 17, 2008 - Tampa, FL - Wiring
I OWN A 2004 JEEP GRAND CHEROKEE LIMITED......I TOOK MY CAR IN FOR THE SEAT HEATER RECALL AND SINCE THEN I HAVE TERRIBLE PROBLEMS WITH THE SUDDEN ACCELERATION OF THE CAR....(700RPMS TO 1800) I CONSTANTLY HAVE TO PUSH THE BRAKE DOWN AND BE VERY CONSCIOUS OF KEEPING MY FOOT ON THE BRAKE. THE CHECK ENGINE LIGHT THEN CAME ON WITH A P0505 CODE. AIR INTAKE SENSOR. WELL A NEW ONE WAS PUT IN AND THE PROBLEM WAS NOT RESOLVED. THE MECHANIC COULD NOT CONTROL THE IDLE EVEN WITH THE DIAGNOSTIC COMPUTER ATTACHED TO IT. IT WAS FOUND THAT TWO WIRES ON THE WIRING HARNESS WERE SHORTING OUT AND MELTING......THEN AFTER DRIVING APPROX 1200 MILES THE IDLE STARTS JUMPING AGAIN.....THE CHECK ENGINE LIGHT COME ON ABOUT TWO DAYS LATER......THEN WITHIN THE SAME DAY THE IDLE CALMS DOWN AND THE CHECK ENGINE LIGHT GOES OFF. I HAVE PAID LOTS OF MONEY TO HAVE THIS REPAIRED.....I BELIEVE THAT THERE IS A SHORT SOMEWHERE FROM THE SEAT HEATER RECALL SINCE THE CAR DID NOT DO THIS PRIOR TO HAVING THE DEALERSHIP FIX THE SEAT HEATER WITH THE RECALL. I REALLY LIKE MY CAR WHEN THE IDLE IS RIGHT ........I AM NOT COMFORTABLE HAVING ANYONE ELSE DRIVE IT DUE TO THIS ISSUE AND DO NOT ALWAYS FEEL SAFE WHEN THE ACCELERATION GOES WILD.....PLEASE HELP.....THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED QUICKLY BEFORE OTHER PEOPLE GET HURT OR KILLED.
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Nov 15, 2007 - Western Springs , IL - Wiring, Interior/Under Dash
AIR CONDITIONER BLOWER MOTOR FAILED TO OPERATE DUE TO MELTING OF CONNECTION OF WIRING HARNESS TO BLOWER MOTOR RESISTOR. POSSIBILITY OF FIRE WITH TOXIC FUMES. PART WAS REPLACED BY DEALER AND IS AVAILABLE.
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Aug 23, 2007 - St. Clair Shores , MI - Software
2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED VEHICLE JERKS SOMETIMES WORSE THAN OTHERS AT THE SAME TIME SPEEDOMETER AND RPM GAUGE DROP AND COME BACK ON ENGINE LIGHT BLINKS AND GOES OFF. TAKEN IT TO DEALER MANY TIMES THEY TOLD ME NOTHING IS WRONG AFTER THREE TIMES THEY REPLACED COMPUTER AND SENT ME ON MY WAY BUT IT DID NOT SOLVE THE PROBLEM AND A YEAR LATER REPLACED COMPUTER AGAIN AS WELL AS THROTTLE POSITION SENSOR AND STILL DID NOT FIX PROBLEM. THIS IS MY ONLY VEHICLE AND I NEED TO HAVE THE PROBLEM RESOLVED.
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Dec 11, 2006 - Cheney, WA - Electrical System
THE BLEND DOORS ON THE HVAC SYSTEM DO NOT ALWAYS FUNCTION AND WILL BLOW COLD AIR IN THE WINTER AND HOT AIR IN THE SUMMER. THIS HAPPENS WHEN THE "AUTO" MODE IS ACTIVATED. 1999-2004 LONG HISTORY OF FAILURE AND AFRAID THAT IF I CONTINUE TO USE MINE WILL ALSO FAIL AND WILL EITHER HAVE TO REPAIR MYSELF WITH APPROX 8 HOURS OF LABOR AND OF COURSE THE PRICE OF THE REPAIR UNIT OR HAVE TO PAY EVEN HIGHER PRICE TO JEEP (CHRYSLER) TO HAVE A KNOWN DEFECT REPAIRED AT MY COST.
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Dec 10, 2006 - Festus, MO - Electrical System
LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN YOU TURN ON YOUR VENTILATION. THERE CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. THERE STRANGE NUMBERS POPPING-UP ON YOUR CLIMATE CONTROL DISPLAY. COLD BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN THE HEAT IS TURNED ON.
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Oct 20, 2006 - Indianapolis, IN - Electrical System
DT*: THE CONTACT STATED WHILE PARKED AND RUNNING WITH THE SEAT BELT UNBUCKLED, THE HEATER WAS TURNED ON FOR THE PASSENGER SEAT AND WITHIN 10 TO 15 SECONDS, THE SEAT CAUGHT ON FIRE. THE HEATER WAS TURNED OFF, AND BOTH OCCUPANTS SUSTAINED MINOR INJURIES. THE SERVICE DEALER WAS CONTACTED, BUT COULD NOT IDENTIFY THE PROBLEM.
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Jul 10, 2006 - Manchester, CT - Wiring
2004 JEEP GRAND CHEROKEE LOST ALL ELECTRICAL POWER INSIDE VEHICLE ON MULTIPLE OCCASIONS. THE CONSUMER WAS TOLD THE PROBLEM WAS A FAULTY BCM. HOWEVER, THE SAME PROBLEM RECURRED ONE MONTH LATER. IN OCT 2005, THE CONSUMER EXPERIENCED UNWANTED ACCELERATION WHILE HE WAS PULLING INTO THE GARAGE AND HIT ANOTHER VEHICLE. THE CONSUMER STATED THE CHECK ENGINE LIGHT WOULD OCCASIONALLY COME ON AND THEN GO OF. THEN THE REAR HATCH LIGHT WOULD COME ON, THE TIRE PRESSURE LIGHT AND THE SECURITY SYSTEM STOPPED WORKING. THE DEALER THEN FOUND A BROKEN GROUND WIRE IN THE ENGINE HARNESS. THE WINDOWS WERE INOPERATIVE.
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Jun 22, 2006 - St Martinville, LA - Wiring
THE WIRING HARNESS CONNECTION GOING TO THE RESISTOR PACK FOR THE BLOWER MOTOR CAN MELT AND DEFORM THE RESISTOR PACK AND WIRING CAUSING THE BLOWER MOTOR FOR THE A/C TO STOP WORKING.
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May 30, 2006 - Manchester, CT - Wiring
2004 GRAND CHEROKEE ELECTRICAL UNITS STOPPED WORKING. WHILE DRIVING ON A HOT DAY THE VEHICLE ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT HE PROBLEM WAS WITH THE BCM. THE BCM WAS REPLACED. A WEEK LATER, ON ANOTHER HOT DAY, THE ELECTRICAL SYSTEM SHUT DOWN AGAIN BUT THE ENGINE CONTINUED TO RUN. AS A RESULT THE A/C DID NOT WORK AND THE POWER WINDOWS COULD NOT BE ROLLED DOWN. THE VEHICLE ACCELERATED SUDDENLY WHILE PULLING INTO A GARAGE STRIKING ANOTHER VEHICLE. AFTER REPEATED ATTEMPTS TO GE THE VEHICLE FIXED THE DEALER FOUND A BROKEN GROUND WIRE IN THE ENGINE WIRING HARNESS. AFTER NINE MONTHS THE PROBLEMS HAVE NOT RECURRED. THE CONSUMER BELIEVES THE BROKEN GROUND WIRE WAS THE CAUSE OF THE ELECTRICAL SHUT DOWN AND SUDDEN ACCELERATION.
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May 11, 2006 - Jamaica, NY - Starter Assembly
SUBMISSION IN REGARDS TO PROBLEMS EXPERIENCED WITH 2004 JEEP GRAND CHEROKEE AFTER A SAFETY RECALL SERVICE AT THE BAYSIDE CHRYSLER JEEP DODGE DEALERSHIP CERTIFIED MAIL.
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Apr 26, 2006 - Yerington, NV - Electrical System
DT*: THE CONTACT STATED THE HEATING UNIT ON THE PASSENGER SEAT CAUGHT FIRE. THE VEHICLE WAS PARKED WHEN THE CONTACT HEARD FIRE TRUCKS. THE VEHICLE WAS FULL OF SMOKE. THERE WERE FLAMES COMING FROM THE PASSENGER SEAT. A REPRESENTATIVE FROM DAIMLER/CHRYSLER CAME OUT TO INSPECT THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED AND DETERMINED THE FIRE WAS OF AN ELECTRICAL NATURE. THE CONTACT REPORTS HAVING NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT.
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Apr 13, 2006 - Middleville, MI - Wiring
I LEASE A 2004 JEEP GRAND CHEROKEE WITH HEATED LEATHER SEATS. EARLIER THIS YEAR THE DRIVER SIDE HEATER WENT OUT THEN I NOTICED THAT JUST THE LOWER BACK HEATER CAME ON. ONE DAY IN FEBRUARY AFTER DRIVING FOR ABOUT AN HOUR AND 1/2 I GOT HOME AND TRIED TO TAKE OFF MY SWEATSHIRT BUT COULD NOT AS IT WAS MELTED TO MY CELL PHONE CASE. AT FIRST I DID NOT KNOW WHAT HAD HAPPENED THEN UPON LATER INVESTIGATION I NOTICED A BURN WHOLE IN MY CAR SEAT THAT RAN UP WHAT WAS APPARENTLY THE HEATER WIRE. I AM A PARAPLEGIC AND IF IT WAS NOT FOR THE CELL PHONE CASE I COULD HAVE BEEN BURNED. MY CONCERN IS FOR OTHERS LIKE ME AND DUE TO THE SEVERITY OF THE HEAT WHICH COULD MELT A SWEAT SHIRT AND A PHONE CASE THAT IT POTENTIALLY COULD IGNITE CLOTHING.
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Feb 23, 2005 - Washington, DC - Wiring, Front Underhood
VEHICLE NOT WORKING.
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Jan 26, 2005 - Laurel, MD - Electrical System
CONSUMER CONCERNED ABOUT DESIGN PROBLEM WITH POTENTIAL WIRE HARNESS FAILURE AND POSSIBLE FIRE, 2004 JEEP GRAND CHEROKEE. THE PROBLEMS INVOLVED MISLEADING /INCORRECT MARKING ON THE 12 VOLT ACCESSORY POWER OUTLETS. THE OUTLETS WERE MARKED AS BEING ABLE TO HANDLE 20 AMPS. AFTER PLUGGING IN A RADIO WHICH NORMALLY DREW 7 AMPS, THE CONSUMER NOTICED THE RADIO WOULD NOT FUNCTION IN THE TRANSMIT MODE. WHEN TRYING TO TRANSMIT, THE VOLTAGE AT THE REAR VEHICLE'S REAR POWER OUTLET, IT DROPPED DOWN TO ABOUT 8 VOLTS. THE CONSUMER STATED IF AN OWNER OF THIS VEHICLE WAS TO PLUG ANYTHING INTO THE VEHICLE POWER OUTLETS THAT DREW MORE THAT 5 AMPS OF CURRENT THERE WAS A GOOD CHANCE THAT OVERHEATING AND BURNING THE WIRES WOULD OCCUR.
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Dec 30, 2004 - Goose Creek, SC - Wiring
WE PURCHASED A 2004 JEEP GRAND CHEROKEE THE END OF JUNE 2004. THE CAR HAD APPROXIMATELY 30-40 MILES AT PURCHASE. THREE DAYS AFTER PURCHASE THE CAR CUT OFF ON MY HUSBAND AND WAS DIFFICULT TO START. THE DEALERSHIP TOLD US THEY COULD NOT LOOK AT THE CAR BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON. WHILE ON VACATION 1 1/2 WEEKS AFTER PURCHASE OUR CAR SHUT OFF WHILE TRAVELING 60 MPH ON A HIGHWAY. THE CAR WOULD NOT START AND WAS TOWED TO A JEEP DEALERSHIP IN MARYLAND. THAT DEALERSHIP REPLACED THE COMPUTER IN THE CAR. NO INCIDENTS OCCURRED FOR 1 1/2 WEEKS. THEN UPON OUR RETURN TO SOUTH CAROLINA THE RPM OF OUR CAR WOULD SUDDENLY DROP TO 500 WHILE IDLING AT TRAFFIC LIGHTS OR AT A STOP. THE RPM'S WOULD ALSO SUDDENLY DROP TO 0 AND THE CAR WOULD CUT OFF WHILE IDLING. FROM THE MIDDLE OF JULY UNTIL THE END OF AUGUST THE CAR WAS LOOKED AT APPROXIMATELY 6 TIMES. THE SKIM MODULE AND WIRING HARNESS WERE BOTH REPLACED IN THE CAR. AFTER THE WIRING HARNESS WAS REPLACED THE CAR CEASED TO HAVE PROBLEMS FOR 3000 MILES. THEN ON DECEMBER 4TH THE CAR CUT OFF WHILE WAITING AT A TRAFFIC LIGHT. THE RPM'S HAVE NOW STARTED TO ONCE AGAIN DROP DOWN TO BELOW 500 AND OCCASIONALLY THEY GO UP AND DOWN WHEN THE CAR IS NOT EVEN MOVING. A CO-PILOT SYSTEM WAS INSTALLED TO RECORD ANY ERRORS IN THE CAR AND NO CODES OR MISFIRES WERE CAPTURED FROM THE CAR. THE DEALERSHIP HAS BEEN UNABLE TO FIX THE CAR AND CHRYSLER INFORMED US THAT THEY WERE NOT WILLING TO REPLACE OUR CAR EVEN THOUGH THEY ARE UNABLE TO FIX THE PROBLEM.
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Nov 10, 2004 - Klamath Falls, OR - Electrical System
ON OR ABOUT FEBRUARY 20, 2004, MATTHEW BELLER SUFFERED SEVERE BURNS FROM A SEAT HEATER IN THE DRIVER'S SEAT OF A 2004 JEEP GRAND CHEROKEE LIMITED. HE IS A PARAPELGIC AND DID NOT FEEL THE BURN OCCURING. THE SEAT HEATER DID NOT TURN OFF AFTER REACHING NORMAL TEMPERATURES. A PRODUCT LIABILITY ACTION IS BEING BOUGHT IN THE UNITED STATES DISTRICT COURT OF OREGON.
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Jul 06, 2004 - Nepaug, CT - Electrical System
THE IDLING WAS SET TOO HIGH. WHEN RELEASING THE BRAKE PEDAL VEHICLE COULD MOTION BY ITSELF UP TO 10 MPH IN EITHER DRIVE OR IN REVERSE. DEALER WAS NOTIFIED. THEY INFORMED THE CONSUMER THAT WAS THE CHARACTERISTIC OF THE VEHICLE DUE TO THE COMPUTER SETTING.
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Jun 23, 2004 - Clinton Township, MI - Electrical System
I PURCHASED MY 2004 GRAND JEEP CHEROKE ON MAY 1, 2004 AND I FIND OUT TODAY THAT THERE WAS A RECALL PUT ON THE VEHICLE ON MARCH 24 AND THE COMPANY SOLD ME THE VEHICLE THAT WAS DEFECTED AND THEY KNEW IT. I ONLY FOUND OUT ABOUT THIS DEFECT BECAUSE OF A PROBLEM WITH THE WINDSHIELD.
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Mar 19, 2004 - Lagrange, GA - Ignition
MY 2004 JEEP GRAND CHEROKEE HAS A DEFECT IN THE ECM THAT CHRYSLER IS AWARE OF BUT WILL DO NOTHING TO FIX THIS PROBLEM CURRENTLY. THE VEHICLE'S ENGINE HAS DIED AT STOP LIGHTS, IT HAS STUMBLED, AND/OR HESITATED UPON ACCELERATING FROM STOP, AND RUNS SO POORLY AT AN IDLE WHILE SETTING IT SHAKES THE WHOLE VEHICLE. CHRYSLER IS AWARE OF THE PROBLEM BUT IS DOING NOTHING TO FIX THIS PROBLEM ON THE 2004 GRAND CHEROKEE'S. I WAS BASICALLY TOLD BY CHRYSLER THAT I WOULD HAVE TO LIVE WITH THIS PROBLEM RUNNING THE RISK OF MY VEHICLE'S ENGINE STOPPING UNEXPECTEDLY WHEN IT COULD RESULT IN AN ACCIDENT. MY 2004 JEEP GRAND CHEROKEE IS BASICALLY AN ACCIDENT WAITING TO HAPPEN IF THE ENGINE SHOULD UNEXPECTEDLY DIE AT THE WRONG MOMENT WHEN ACCELERATING.
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Nov 02, 2003 - Laurel, MD - Wiring
MY 2004 JEEP GRAND CHEROKEE HAS A COUPLE POWER OUTLETS; THEY LOOK ALMOST LIKE CIGARETTE LIGHTER RECEPTACLES. THE OUTLETS ARE MARKED "20A" INDICATING A 20 AMP CURRENT CAPABILITY. THE JEEP BOOK ALSO INDICATES THESE POWER OUTLETS ARE ABLE TO CARRY 20 AMPS, AND THE JEEP SHOP MANUAL CALLS THESE 20 AMP CIRCUITS. WHEN I DISASSEMBLED SOME TRIM TO INSTALL A 2-METER HAM RADIO, I SAW 2 VERY SMALL WIRES CONNECTED TO THE REAR POWER OUTLET. THE JEEP SHOP MANUAL SAYS THESE ARE 16 GAUGE WIRES. HERE IS THE PROBLEM: 16 GAUGE WIRES WILL NOT COME NEAR THE ABILITY TO HANDLE 20 AMPS OF CURRENT. IN FACT, 16 GAUGE WIRE CURRENT CAPACITY IN A CABLE BUNDLE IS AROUND THE 5 OR 6 AMP AREA. MY HAM RADIO DRAWS 8 AMPS WHEN TRANSMITTING, AND WHEN PLUGGED IN THE JEEP POWER OUTLET, THE VOLTAGE DROP WAS THREE VOLTS. WHAT THIS MEANS IS THAT THE WIRES CAN SEVERELY OVERHEAT AND BECOME A FIRE HAZARD IF THE CONSUMER BELIEVES THE ADVERTISED 20 AMP CAPABILITY. I HAVE NO IDEA HOW CHRYSLER/JEEP GETS AWAY WITH THIS. THERE IS A 20 AMP FUSE IN THIS CIRCUIT, SO ANYONE USING AN INVERTER OR OTHER ACCESSORY THAT ACTUALLY DRAWS 20 AMPS IS GOING TO SERIOUSLY OVERHEAT OR MELT THE WIRING BEFORE THE FUSE BLOWS.
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