| Complaint | Description |
VISIBILITY: SUN ROOF ASSEMBLY | 4/11/2013 - YOAKUM, TX
THE SUN ROOF LEAKS, TAIL GATE DOES NOT WORK PROPERLY, AND RUNNING BOARD DON'T WORK PROPERLY AS WELL AND THE MY LOCAL FOR CANNOT FIND A PROBLEM:(
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STRUCTURE | 4/11/2013 - YOAKUM, TX
THE SUN ROOF LEAKS, TAIL GATE DOES NOT WORK PROPERLY, AND RUNNING BOARD DON'T WORK PROPERLY AS WELL AND THE MY LOCAL FOR CANNOT FIND A PROBLEM:(
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ELECTRICAL SYSTEM | 4/6/2013 - BURTONSVILLE, MD
REAR WINDOW WIPER POWER DOOR LOCKS GEAR SHIFTER ALL WENT OUT.
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SEAT BELTS | 7/27/2012 - CAMDEN, AR
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIRECTLY IN FRONT OF ME AT AN ANGLE. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND STAY IN MY LANE OF THE TWO-LANE HIGHWAY AND SLOWED DOWN. AFTER SHORTLY REALIZING WHAT HAPPENED, I LOOKED FOR A PLACE TO PULL OVER, DID SO, AND TOOK MY POCKET KNIFE AND CUT AWAY THE SIDE CURTAIN AIRBAGS TO BE ABLE TO SEE OUT OF THE SIDE WINDOWS AND CONTINUE OUR TRIP NORTH. I FOUND THE DRIVER'S VISOR VANITY MIRROR HAD SHATTERED IN PIECES IN MY LAP AND ON THE FLOOR, ALONG WITH OTHER PARTS FROM THE VISOR WHICH NOW HUNG DOWN AT A STEEP ANGLE. BOTH THE DRIVER'S SIDE AND PASSENGER SIDE FRONT SEAT BELTS WERE DAMAGED, AND THE DRIVER'S SEAT BELT UPPER ANCHOR WOULD NO LONGER STAY LOCKED IN POSITION, SAGGING TO ITS LOWEST POSITION BY GRAVITY. LATER THAT DAY I DISCOVERED THAT THE MAP LIGHTS AND PASSENGER SIDE VISOR VANITY MIRROR LIGHT NO LONGER WORKED. I TOOK THE CAR TO THE LOCAL FORD DEALER NEAR WHERE I WAS STAYING, WHO TOLD ME THAT IT (AIR BAG SYSTEM) WAS NO LONGER COVERED BY WARRANTY. I THEN MADE AN APPOINTMENT WITH MY HOMETOWN DEALER TO FURTHER RESOLVE THE ISSUE, AND ALSO INSTIGATED A CASE WITH THE LINCOLN CUSTOMER RELATIONSHIP CENTER TO SEE IF THEY WOULD HELP.
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AIR BAGS | 7/27/2012 - CAMDEN, AR
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIRECTLY IN FRONT OF ME AT AN ANGLE. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND STAY IN MY LANE OF THE TWO-LANE HIGHWAY AND SLOWED DOWN. AFTER SHORTLY REALIZING WHAT HAPPENED, I LOOKED FOR A PLACE TO PULL OVER, DID SO, AND TOOK MY POCKET KNIFE AND CUT AWAY THE SIDE CURTAIN AIRBAGS TO BE ABLE TO SEE OUT OF THE SIDE WINDOWS AND CONTINUE OUR TRIP NORTH. I FOUND THE DRIVER'S VISOR VANITY MIRROR HAD SHATTERED IN PIECES IN MY LAP AND ON THE FLOOR, ALONG WITH OTHER PARTS FROM THE VISOR WHICH NOW HUNG DOWN AT A STEEP ANGLE. BOTH THE DRIVER'S SIDE AND PASSENGER SIDE FRONT SEAT BELTS WERE DAMAGED, AND THE DRIVER'S SEAT BELT UPPER ANCHOR WOULD NO LONGER STAY LOCKED IN POSITION, SAGGING TO ITS LOWEST POSITION BY GRAVITY. LATER THAT DAY I DISCOVERED THAT THE MAP LIGHTS AND PASSENGER SIDE VISOR VANITY MIRROR LIGHT NO LONGER WORKED. I TOOK THE CAR TO THE LOCAL FORD DEALER NEAR WHERE I WAS STAYING, WHO TOLD ME THAT IT (AIR BAG SYSTEM) WAS NO LONGER COVERED BY WARRANTY. I THEN MADE AN APPOINTMENT WITH MY HOMETOWN DEALER TO FURTHER RESOLVE THE ISSUE, AND ALSO INSTIGATED A CASE WITH THE LINCOLN CUSTOMER RELATIONSHIP CENTER TO SEE IF THEY WOULD HELP.
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EXTERIOR LIGHTING | 7/27/2012 - CAMDEN, AR
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIRECTLY IN FRONT OF ME AT AN ANGLE. I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND STAY IN MY LANE OF THE TWO-LANE HIGHWAY AND SLOWED DOWN. AFTER SHORTLY REALIZING WHAT HAPPENED, I LOOKED FOR A PLACE TO PULL OVER, DID SO, AND TOOK MY POCKET KNIFE AND CUT AWAY THE SIDE CURTAIN AIRBAGS TO BE ABLE TO SEE OUT OF THE SIDE WINDOWS AND CONTINUE OUR TRIP NORTH. I FOUND THE DRIVER'S VISOR VANITY MIRROR HAD SHATTERED IN PIECES IN MY LAP AND ON THE FLOOR, ALONG WITH OTHER PARTS FROM THE VISOR WHICH NOW HUNG DOWN AT A STEEP ANGLE. BOTH THE DRIVER'S SIDE AND PASSENGER SIDE FRONT SEAT BELTS WERE DAMAGED, AND THE DRIVER'S SEAT BELT UPPER ANCHOR WOULD NO LONGER STAY LOCKED IN POSITION, SAGGING TO ITS LOWEST POSITION BY GRAVITY. LATER THAT DAY I DISCOVERED THAT THE MAP LIGHTS AND PASSENGER SIDE VISOR VANITY MIRROR LIGHT NO LONGER WORKED. I TOOK THE CAR TO THE LOCAL FORD DEALER NEAR WHERE I WAS STAYING, WHO TOLD ME THAT IT (AIR BAG SYSTEM) WAS NO LONGER COVERED BY WARRANTY. I THEN MADE AN APPOINTMENT WITH MY HOMETOWN DEALER TO FURTHER RESOLVE THE ISSUE, AND ALSO INSTIGATED A CASE WITH THE LINCOLN CUSTOMER RELATIONSHIP CENTER TO SEE IF THEY WOULD HELP.
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ENGINE | 5/23/2012 - PLEASANTON, CA
THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING 65 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CONFIRMED THERE WAS AN ENGINE MISFIRE. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 75,000.
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STRUCTURE | 12/13/2011 - WARSAW, OH
SHIFTER ASSEMBLY BREAKS AND MAKES IT IMPOSSIBLE TO REMOVE THE KEY FROM THE VEHICLE WHICH COULD RESULT IN THEFT. POWER LIFTGATE WILL NOT WORK CORRECTLY WHICH COULD CAUSE IT TO CLOSE ON TOP IF YOU. DRIVERS SIDE POWER RUNNING BOARDS ARE FAULTY AND BECOME A TRIP HAZARD.
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ELECTRICAL SYSTEM | 12/13/2011 - WARSAW, OH
SHIFTER ASSEMBLY BREAKS AND MAKES IT IMPOSSIBLE TO REMOVE THE KEY FROM THE VEHICLE WHICH COULD RESULT IN THEFT. POWER LIFTGATE WILL NOT WORK CORRECTLY WHICH COULD CAUSE IT TO CLOSE ON TOP IF YOU. DRIVERS SIDE POWER RUNNING BOARDS ARE FAULTY AND BECOME A TRIP HAZARD.
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POWER TRAIN | 12/13/2011 - WARSAW, OH
SHIFTER ASSEMBLY BREAKS AND MAKES IT IMPOSSIBLE TO REMOVE THE KEY FROM THE VEHICLE WHICH COULD RESULT IN THEFT. POWER LIFTGATE WILL NOT WORK CORRECTLY WHICH COULD CAUSE IT TO CLOSE ON TOP IF YOU. DRIVERS SIDE POWER RUNNING BOARDS ARE FAULTY AND BECOME A TRIP HAZARD.
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