Auto Recalls for Consumers

VOLKSWAGEN NEW BEETLE - 2004 VOLKSWAGEN NEW BEETLE Problems & Complaints

 
Auto Recalls For Consumers
by VOLKSWAGEN

There are 12 complaints filed for the 2004 VOLKSWAGEN NEW BEETLE

Below is a list of complaints & problems filed against the 2004 VOLKSWAGEN NEW BEETLE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2004 VOLKSWAGEN NEW BEETLE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (2) Exterior Lighting (2) Power Train (1) Seats (1) Vehicle Speed Control (1)
Engine And Engine Cooling (1) Latches Locks Linkages (1) Seat Belts (1) Structure (2) Visibility (6)

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ComplaintDescription

ENGINE AND ENGINE COOLING

12/8/2004 - GREENLEAF, WI
WHEN CHANGING THE OIL, A FRAME SUPPORT PAN FOUND ONLY ON CONVERTIBLE CATCHES THE MOTOR OIL. THIS SUPPORT PEN IS CONCAVED AND TRAPS A LARGE MOUNT OF OIL. IF NOT WIPED OUT WITH RAGS IT STAYS THERE CAUSING A POTENTIAL FIRE HAZARD FROM A SPARK.

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AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE

11/17/2004 - UNION CITY, CA
WHENEVER THE PASSENGER/DRIVER SEATS ARE MOVED WITHIN 10 SECONDS OF STARTING THE CAR AIRBAG LIGHT COMES ON IN THE CONSOLE AND DOES NOT TURN OFF UNTIL DONE SO MANUALLY BY A MECHANIC. THE "POD" DEVICE IS THEN DISABLED. IF LIGHT IS ON, THEN AIRBAG MIGHT NOT DEPLOY IN AN ACCIDENT, INJURIES OR DEATH MAY OCCUR. ON 2 SEPARATE OCCASIONS, ONE IN AUGUST AND ONE IN OCTOBER THE LIGHT WAS RESET BY A MECHANIC AND TOOK 3 DAYS EACH TIME. I HAVE BEEN ADVISED TO HAVE THE COMPUTER IN THE CAR REPROGRAMMED, BUT THE DEALERSHIP'S MECHANICS HAVE NOT DONE SO, ASSUMING THAT IS WHY THE LIGHT KEEPS APPEARING.

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SEATS

11/9/2004 - PITTSBURG, CA
WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART.

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AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE

11/9/2004 - PITTSBURG, CA
WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART.

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STRUCTURE

11/9/2004 - PITTSBURG, CA
WHILE DRIVING SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE AIR BAG SENSOR NEEDED TO BE RESET, AND RESET IT SIX TIMES. HOWEVER, THE PROBLEM RECURRED. THE SEAT LATCH WAS BROKEN AND THE REAR CONSOLE WAS FALLING APART.

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VISIBILITY: SUN ROOF ASSEMBLY

10/4/2004 - EPHRATA, WA
THE CONVERTIBLE TOP HAS BEEN A MAJOR FAILURE POINT. IT HAS BEEN "FIXED" SEVERAL TIMES NOW AND IS STILL FAILING.

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POWER TRAIN: AUTOMATIC TRANSMISSION

9/29/2004 - COLORADO SPRINGS, CO
2004 VW BEETLE BUY 8-19-04. RANSMISSION FAILURE 4 SINCE 9-8, LETTER 9-18 SENT CERTIFIED TECH HOTLINE GAVE NO CASE # SERVICE MGR GAVE CUSTOMER TWO 800#S & CUSTOMER SPOKE W/3 MEN BUT NO CASE #S & SAID THEY WOULD CALL BACK IN 10-15 DAYS. A/O 9-29, NO RETURN CALL & CAR BACK IN SHOP FOR 4TH TIME SAME THING. DEALER WANTS CUSTOMER TO DRIVE AROUND, LEAVE SERVICE TICKET OPEN IN CASE HAPPENS AGAIN. CUSTOMER REQUESTED FULL REFUND UNDER LEMON LAW, BUT NO RESPONSES TO REQUEST. INCIDENTS: 1. 9-8 TRIED DIFFERENT GEARS AND MOVED INTO FIRST GEAR ONLY, CHECK ENGINE LIGHT ON AND GEAR SHIFT INDICATOR LIGHT WOULD NOT LIGHT UP. SALESMAN ADVISED TO DRIVE TO SERVICE DEPARTMENT, WHICH TOOK OVER 45 MINUTES AT A TOP SPEED OF 10 MPH. WORK ORDER #87669 INDICATES POSSIBLE ELECTRICAL CONTACT AND READS: HOOK-UP VAS 5051 CODES PO1626 DATA-BUS POWER-TRAIN MISSING MESSAGE FROM TCM, CODES 01315 AND 01315 INST CLUSTER AND DATA BUS GEARBOX CONTROL UNIT NO COMMUNICATION. PERFORMED ALL TEST WITH VAS 5051 AND PER TECH HOTLINE, NO FAULTS FOUND ADVISE TO CLEAR CODES AND TEST DRIVE. IF NO FURTHER PROBLEM OR CODES, RETURN VEHICLE TO CUSTOMER. VW TECH HELP CONTACT NO CASE #. FURTHER OVERNITE ROAD TEST-ALL OK ON TEST. DISCREPANCY-MILEAGE WO #87669 READS 143 MILES IN, BUT MILEAGE CHANGED TO 561 IN AND 602 OUT WHEN CAR PICKED UP. 2. 9-16 SEPTEMBER 16 SAME HAPPENED AROUND LUNCH, DROVE TO DEALER SALESMAN SAID IT WAS FINE 3. 9-16 EVE OUT OF GEAR-TOWED, SERVICE ORDERED CLUSTER TO INSTALL 4. 9-27 VEHICLE WOULDN'T ENGAGE. STILL AT SHOP. THEY SAY THEY REPLACED MORE STUFF, CUSTOMER DOESN'T TRUST AFRAID OF SAFETY-SELF, FAMILY, OTHERS ON THE ROAD.

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VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

8/21/2004 - OCEANSIDE, CA
DRIVER DOOR POWER WINDOW:NEW BEETLE CONV. WHEN CLOSING,WILL ROLL BACK DOWN BY ITSELF AND CLUNKS WHEN HITS BOTTOM. HAPPENS ALMOST EVERY TIME WINDOW IS OPENED THEN CLOSED. REPORTED AND TAKEN TO DEALER APRIL 20 2004, THEY FOUND WINDOW GLASS ALMOST FALLING OFF CLIP. REINSTALLED. RELEASED BACK TO ME. BEFORE I LEFT THE SERVICE AREA, WINDOW FAILURE HAPPENED AGAIN. DEALER THEN REPLACED MOTOR 2 TIMES. STILL SAME PROBLEM. DEALER CONTACTED VW. AND WAS TOLD SOFTWARE UPDATE NEEDED AND SHORTER CABLES. AS OF TODAY AUGUST 21,2004 WINDOW STILL HAS PROBLEM AND STILL WAITING ON SOFTWARE UP. I HAVE REPORTED THE CASE TO VW. NO RESOLUTION AS OF YET.

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VISIBILITY

8/13/2004 - MANCHESTER, NH
WHEN OPENING AND CLOSING THE DOOR WINDOW CATCHES ON THE CONVERTIBLE TOP. AS A RESULT, DRIVER HAS TO CLOSE THE DOOR THREE TO SIX TIMES BEFORE IT IS COMPLETELY CLOSED. THIS PROBLEM CAUSED WEAR TO THE SOFT TOP. THE ARMREST WOULD NOT SECURE AND THE WINDOW WOULD INTERMITTENTLY ROLL DOWN BY ITSELF.

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LATCHES/LOCKS/LINKAGES: DOORS: LATCH

8/13/2004 - MANCHESTER, NH
WHEN OPENING AND CLOSING THE DOOR WINDOW CATCHES ON THE CONVERTIBLE TOP. AS A RESULT, DRIVER HAS TO CLOSE THE DOOR THREE TO SIX TIMES BEFORE IT IS COMPLETELY CLOSED. THIS PROBLEM CAUSED WEAR TO THE SOFT TOP. THE ARMREST WOULD NOT SECURE AND THE WINDOW WOULD INTERMITTENTLY ROLL DOWN BY ITSELF.

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