| Complaint | Description |
EXTERIOR LIGHTING | 9/20/2015 - HAZELWOOD, MO
THERE ARE NO INCIDENTS AT THIS TIME OF FOR THIS COMPLAINT, GENERAL MOTORS SHOULD ALSO BE HELD FINANCIALLY RESPONSIBLE FOR THE REPLACEMENT OF HIGH-BEAM BULBS AS THEY WILL BURN OUT AS A RESULT TO NOT HAVING A REMEDY AS OF YET TO REPAIR/REPLACE THE HDM FOR MY VEHICLE AS WELL AS THE OTHER GM OWNERS. I WORK AT NIGHT AND NEED MY HEADLIGHTS TO BE IN PROPER OPERATING ORDER. PLEASE MAKE GM ALSO RESPONSIBLE FOR THE REPLACEMENT OF THE HIGH-BEAM BULBS ON ALL THE VEHICLES THAT PERTAIN TO THIS "RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" AN IS UNACCEPTABLE TO THE CONSUMER OF THE AFFECTED 2005 -++ 2009 MODEL YEAR BUICK LACROSSE VEHICLES; CERTAIN 2006 -++ 2008 SAAB 9-7X AND ISUZU ASCENDER VEHICLES; CERTAIN 2006 -++ 2007 BUICK RAINIER, CHEVROLET TRAILBLAZER AND GMC ENVOY VEHICLES; CERTAIN 2007 PONTIAC GRAND PRIX VEHICLES; AND CERTAIN 2006 CHEVROLET TRAILBLAZER EXT AND GMC ENVOY XL VEHICLE OWNERS.
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VISIBILITY/WIPER | 9/20/2015 - HAZELWOOD, MO
THERE ARE NO INCIDENTS AT THIS TIME OF FOR THIS COMPLAINT, GENERAL MOTORS SHOULD ALSO BE HELD FINANCIALLY RESPONSIBLE FOR THE REPLACEMENT OF HIGH-BEAM BULBS AS THEY WILL BURN OUT AS A RESULT TO NOT HAVING A REMEDY AS OF YET TO REPAIR/REPLACE THE HDM FOR MY VEHICLE AS WELL AS THE OTHER GM OWNERS. I WORK AT NIGHT AND NEED MY HEADLIGHTS TO BE IN PROPER OPERATING ORDER. PLEASE MAKE GM ALSO RESPONSIBLE FOR THE REPLACEMENT OF THE HIGH-BEAM BULBS ON ALL THE VEHICLES THAT PERTAIN TO THIS "RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" AN IS UNACCEPTABLE TO THE CONSUMER OF THE AFFECTED 2005 -++ 2009 MODEL YEAR BUICK LACROSSE VEHICLES; CERTAIN 2006 -++ 2008 SAAB 9-7X AND ISUZU ASCENDER VEHICLES; CERTAIN 2006 -++ 2007 BUICK RAINIER, CHEVROLET TRAILBLAZER AND GMC ENVOY VEHICLES; CERTAIN 2007 PONTIAC GRAND PRIX VEHICLES; AND CERTAIN 2006 CHEVROLET TRAILBLAZER EXT AND GMC ENVOY XL VEHICLE OWNERS.
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EXTERIOR LIGHTING | 9/17/2015 - WILLOWBROOK, IL
THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 45 MPH AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE SUFFICIENT LIGHTING IN ORDER TO VIEW THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
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EXTERIOR LIGHTING | 9/14/2015 - CLERMONT , FL
THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 40 MPH, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 11/19/15
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STEERING | 9/9/2015 - CHARLES CITY, IA
THE POWER STEERING WAS VERY TIGHT AND REQUIRED A LOT OF EFFORT TO TURN THE WHEEL. THE MECHANIC SAID THE CAR NEEDS A NEW RACK AND PINION, HOSE AND ALIGNMENT. VERY COSTLY. ...UPDATED 11/04/15
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POWER TRAIN | 9/9/2015 - MOUNTAIN VIEW, CA
S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT FENDER. ON ONE OCCASION, WHEN THE CONSUMER STARTED THE VEHICLE, HE HEARD A STRANGE NOISE AND THE STEERING WHEEL WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DETERMINED, THE POWER STEERING PUMP, TRANSMISSION, WATER PUMP AND ENGINE WERE ALL LEAKING FLUIDS. ALSO, THE WHEEL BEARING NEEDED TO BE REPLACED. UPDATED 12/17/15
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SUSPENSION | 9/9/2015 - MOUNTAIN VIEW, CA
S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT FENDER. ON ONE OCCASION, WHEN THE CONSUMER STARTED THE VEHICLE, HE HEARD A STRANGE NOISE AND THE STEERING WHEEL WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DETERMINED, THE POWER STEERING PUMP, TRANSMISSION, WATER PUMP AND ENGINE WERE ALL LEAKING FLUIDS. ALSO, THE WHEEL BEARING NEEDED TO BE REPLACED. UPDATED 12/17/15
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AIR BAGS | 9/9/2015 - MOUNTAIN VIEW, CA
S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT FENDER. ON ONE OCCASION, WHEN THE CONSUMER STARTED THE VEHICLE, HE HEARD A STRANGE NOISE AND THE STEERING WHEEL WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DETERMINED, THE POWER STEERING PUMP, TRANSMISSION, WATER PUMP AND ENGINE WERE ALL LEAKING FLUIDS. ALSO, THE WHEEL BEARING NEEDED TO BE REPLACED. UPDATED 12/17/15
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ELECTRICAL SYSTEM | 9/9/2015 - MOUNTAIN VIEW, CA
S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT FENDER. ON ONE OCCASION, WHEN THE CONSUMER STARTED THE VEHICLE, HE HEARD A STRANGE NOISE AND THE STEERING WHEEL WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DETERMINED, THE POWER STEERING PUMP, TRANSMISSION, WATER PUMP AND ENGINE WERE ALL LEAKING FLUIDS. ALSO, THE WHEEL BEARING NEEDED TO BE REPLACED. UPDATED 12/17/15
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ENGINE AND ENGINE COOLING | 9/9/2015 - MOUNTAIN VIEW, CA
S10- DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REGARDING ASSISTANCE WITH A SAFETY RECALL OF A 2005 BUICK LACROSSE. THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON AND THEN GO OFF. THE DEALER STATED IT WOULD COST $150 TO REPLACE THE AIR BAG MODULE FOR THE DRIVER AND PASSENGER SIDE. ALSO, THE VEHICLE STALLED SLIGHTLY WHEN DRIVING UP A SHORT HILL. THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER CONCLUDED THE FENDER WAS RUBBING ON THE TIRE WHEN TURNING LEFT AND THEY SIMPLY RE-POSITIONED THE RIGHT FRONT FENDER. ON ONE OCCASION, WHEN THE CONSUMER STARTED THE VEHICLE, HE HEARD A STRANGE NOISE AND THE STEERING WHEEL WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DETERMINED, THE POWER STEERING PUMP, TRANSMISSION, WATER PUMP AND ENGINE WERE ALL LEAKING FLUIDS. ALSO, THE WHEEL BEARING NEEDED TO BE REPLACED. UPDATED 12/17/15
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