Auto Recalls for Consumers

DODGE RAM 3500 - 2007 DODGE RAM 3500 Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 134 complaints filed for the 2007 DODGE RAM 3500

Below is a list of complaints & problems filed against the 2007 DODGE RAM 3500. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2007 DODGE RAM 3500, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (6) Equipment (2) Latches Locks Linkages (1) Service Brakes Hydraulic (1) Unknown Or Other (1)
Communications (1) Equipment Adaptive (1) Power Train (12) Steering (61) Vehicle Speed Control (3)
Electrical System (14) Fuel Propulsion System (2) Seat Belts (2) Structure (4) Visibility (4)
Electronic Stability Control (2) Fuel System Diesel (5) Seats (1) Suspension (21) Visibility Wiper (1)
Engine (7) Interior Lighting (1) Service Brakes (1) Tires (6) Wheels (3)
Engine And Engine Cooling (17)

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ComplaintDescription

AIR BAGS

6/18/2015 - NORTH FORT MYERS, FL
THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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ELECTRICAL SYSTEM

5/6/2015 - FORT GRATIOT, MI
LOADED AT 18000 LBS GVW WHILE TOWING A TANDEM AXLE TRAILER THE VEHICLE DIED. UPON LOSING ALL ELECTRICAL POWER THE ENGINE DIED CAUSING THE LOSS OF POWER ASSISTED BRAKES AND POWER ASSISTED STEERING. FORTUNATELY THE SPEED OF THE VEHICLE WAS AROUND 5 MPH. I'M 6 FOOT TALL AND OVER 200 LBS AND I WAS UNABLE TO STEER THE VEHICLE TO THE SIDE OF THE PARKING AREA. UPON LEAVING THE VEHICLE I IMMEDIATELY SMELLED ELECTRONICS BURNING. I OPENED THE HOOD AND IMMEDIATELY DISCONNECTED THE POSITIVE POST OF THE TOTALLY INTEGRATED POWER MODULE (TIPM). I THEN REMOVED THE TIPM TO FIND A HOLE BURNT THROUGH THE SIDE AND THE CIRCUIT BOARD COVERED WITH BLACK SOOT. I HAD THE VEHICLE AND TRAILER TOWED TO CORBIN KY WHERE THERE WERE NO DODGE DEALERS WILLING TO WORK ON A VEHICLE OF THIS SIZE. NOR WOULD THEY STORE THE TRAILER FOR ME WHILE CONDUCTING THE REPAIR. I CHOOSE TO HAVE THE VEHICLE AND TRAILER TOWED OVER 600 MILES TO MY HOME IN MICHIGAN. I CALLED MY LOCAL DEALER WHOM TOOK THE VIN NUMBER TO ORDER AN NEW ONE. AFTER OVER 2 WEEKS WAITING ON THE TIPM (WHICH TURNED OUT TO BE REMANUFACTURED) THE TRUCK IS STILL NOT OPERABLE. IF I HAD BEEN TRAVELLING AT INTERSTATE SPEEDS WITH A LOADED VEHICLE I LIKELY WOULD NOT HAVE SURVIVED THIS INCIDENT. PRIOR TO THIS HAPPENING I HAD MANY ISSUES WITH THE LIGHTING ON THE TRUCK. THE LOW BEAM ON THE PASSENGER SIDE WOULD BE INOPERABLE WHILE THE DRIVERS HIGH BEAM IS THE ONLY ONE THAT WOULD WORK. ALSO, THE TAILLIGHTS WOULD STOP WORKING ON ONE SIDE AND THE TURN SIGNALS WOULD FLASH QUICKLY. NOT SEEING THIS AS A HUGE SAFETY ISSUE I SIMPLY TOOK IT THE DEALER TO REFLASH THE TIPM. AFTER GETTING IT BACK WITH HALF THE LIGHTS INOPERABLE, THE AC DIDN'T WORK ANYMORE. NOW THE VEHICLE IS WORTHLESS AND ALL SENSE OF SECURITY AND SAFETY IS GONE. I CAN NO LONGER CONFIDENTLY TAKE MY FAMILY ANYWHERE IN THIS VEHICLE.

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SERVICE BRAKES

5/6/2015 - FORT GRATIOT, MI
LOADED AT 18000 LBS GVW WHILE TOWING A TANDEM AXLE TRAILER THE VEHICLE DIED. UPON LOSING ALL ELECTRICAL POWER THE ENGINE DIED CAUSING THE LOSS OF POWER ASSISTED BRAKES AND POWER ASSISTED STEERING. FORTUNATELY THE SPEED OF THE VEHICLE WAS AROUND 5 MPH. I'M 6 FOOT TALL AND OVER 200 LBS AND I WAS UNABLE TO STEER THE VEHICLE TO THE SIDE OF THE PARKING AREA. UPON LEAVING THE VEHICLE I IMMEDIATELY SMELLED ELECTRONICS BURNING. I OPENED THE HOOD AND IMMEDIATELY DISCONNECTED THE POSITIVE POST OF THE TOTALLY INTEGRATED POWER MODULE (TIPM). I THEN REMOVED THE TIPM TO FIND A HOLE BURNT THROUGH THE SIDE AND THE CIRCUIT BOARD COVERED WITH BLACK SOOT. I HAD THE VEHICLE AND TRAILER TOWED TO CORBIN KY WHERE THERE WERE NO DODGE DEALERS WILLING TO WORK ON A VEHICLE OF THIS SIZE. NOR WOULD THEY STORE THE TRAILER FOR ME WHILE CONDUCTING THE REPAIR. I CHOOSE TO HAVE THE VEHICLE AND TRAILER TOWED OVER 600 MILES TO MY HOME IN MICHIGAN. I CALLED MY LOCAL DEALER WHOM TOOK THE VIN NUMBER TO ORDER AN NEW ONE. AFTER OVER 2 WEEKS WAITING ON THE TIPM (WHICH TURNED OUT TO BE REMANUFACTURED) THE TRUCK IS STILL NOT OPERABLE. IF I HAD BEEN TRAVELLING AT INTERSTATE SPEEDS WITH A LOADED VEHICLE I LIKELY WOULD NOT HAVE SURVIVED THIS INCIDENT. PRIOR TO THIS HAPPENING I HAD MANY ISSUES WITH THE LIGHTING ON THE TRUCK. THE LOW BEAM ON THE PASSENGER SIDE WOULD BE INOPERABLE WHILE THE DRIVERS HIGH BEAM IS THE ONLY ONE THAT WOULD WORK. ALSO, THE TAILLIGHTS WOULD STOP WORKING ON ONE SIDE AND THE TURN SIGNALS WOULD FLASH QUICKLY. NOT SEEING THIS AS A HUGE SAFETY ISSUE I SIMPLY TOOK IT THE DEALER TO REFLASH THE TIPM. AFTER GETTING IT BACK WITH HALF THE LIGHTS INOPERABLE, THE AC DIDN'T WORK ANYMORE. NOW THE VEHICLE IS WORTHLESS AND ALL SENSE OF SECURITY AND SAFETY IS GONE. I CAN NO LONGER CONFIDENTLY TAKE MY FAMILY ANYWHERE IN THIS VEHICLE.

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STEERING

5/6/2015 - FORT GRATIOT, MI
LOADED AT 18000 LBS GVW WHILE TOWING A TANDEM AXLE TRAILER THE VEHICLE DIED. UPON LOSING ALL ELECTRICAL POWER THE ENGINE DIED CAUSING THE LOSS OF POWER ASSISTED BRAKES AND POWER ASSISTED STEERING. FORTUNATELY THE SPEED OF THE VEHICLE WAS AROUND 5 MPH. I'M 6 FOOT TALL AND OVER 200 LBS AND I WAS UNABLE TO STEER THE VEHICLE TO THE SIDE OF THE PARKING AREA. UPON LEAVING THE VEHICLE I IMMEDIATELY SMELLED ELECTRONICS BURNING. I OPENED THE HOOD AND IMMEDIATELY DISCONNECTED THE POSITIVE POST OF THE TOTALLY INTEGRATED POWER MODULE (TIPM). I THEN REMOVED THE TIPM TO FIND A HOLE BURNT THROUGH THE SIDE AND THE CIRCUIT BOARD COVERED WITH BLACK SOOT. I HAD THE VEHICLE AND TRAILER TOWED TO CORBIN KY WHERE THERE WERE NO DODGE DEALERS WILLING TO WORK ON A VEHICLE OF THIS SIZE. NOR WOULD THEY STORE THE TRAILER FOR ME WHILE CONDUCTING THE REPAIR. I CHOOSE TO HAVE THE VEHICLE AND TRAILER TOWED OVER 600 MILES TO MY HOME IN MICHIGAN. I CALLED MY LOCAL DEALER WHOM TOOK THE VIN NUMBER TO ORDER AN NEW ONE. AFTER OVER 2 WEEKS WAITING ON THE TIPM (WHICH TURNED OUT TO BE REMANUFACTURED) THE TRUCK IS STILL NOT OPERABLE. IF I HAD BEEN TRAVELLING AT INTERSTATE SPEEDS WITH A LOADED VEHICLE I LIKELY WOULD NOT HAVE SURVIVED THIS INCIDENT. PRIOR TO THIS HAPPENING I HAD MANY ISSUES WITH THE LIGHTING ON THE TRUCK. THE LOW BEAM ON THE PASSENGER SIDE WOULD BE INOPERABLE WHILE THE DRIVERS HIGH BEAM IS THE ONLY ONE THAT WOULD WORK. ALSO, THE TAILLIGHTS WOULD STOP WORKING ON ONE SIDE AND THE TURN SIGNALS WOULD FLASH QUICKLY. NOT SEEING THIS AS A HUGE SAFETY ISSUE I SIMPLY TOOK IT THE DEALER TO REFLASH THE TIPM. AFTER GETTING IT BACK WITH HALF THE LIGHTS INOPERABLE, THE AC DIDN'T WORK ANYMORE. NOW THE VEHICLE IS WORTHLESS AND ALL SENSE OF SECURITY AND SAFETY IS GONE. I CAN NO LONGER CONFIDENTLY TAKE MY FAMILY ANYWHERE IN THIS VEHICLE.

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STEERING

3/25/2015 - RED LION, PA
THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V528000(STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

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STRUCTURE: BODY

3/15/2015 - OKLAHOMA CITY, OK
DURING TRAVEL ON INTERSTATE 40 AT EXIT 56, DRIVERS SIDE FRONT TIRE SEPARATED CAUSING DAMAGE TO INNER FENDER, WINDSHIELD WASHER ELECTRICAL COMPONENTS, AND FENDER AND NEARLY CAUSING CATASTROPHIC LOSS OF VEHICLE CONTROL AND LOSS OF LIFE OF AN ENTIRE FAMILY. ALL TIRES WERE AT THE PROPER INFLATION AND TEMPERATURE RANGE AT THE TIME OF THE INCIDENT. WITH ONLY 20,000 MILES ON THE TIRE, THIS SEEMS TO BE MANUFACTURED DEFECT FROM THE GENERAL TIRE COMPANY. I NO LONGER CONSIDER GENERAL TIRES TO BE A RELIABLE PRODUCT AND WILL RESEARCH AND SEEK REPLACEMENTS FROM OTHER REPUTABLE TIRE COMPANIES. I DO RECOMMEND PRODUCT RECALL OF THE AMERITRAC LT235/80R17 TIRE LINE AS WELL AS PRODUCT SAFETY COMPLIANCE INSPECTIONS OF THE GENERAL TIRE COMPANY.

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WHEELS

3/15/2015 - OKLAHOMA CITY, OK
DURING TRAVEL ON INTERSTATE 40 AT EXIT 56, DRIVERS SIDE FRONT TIRE SEPARATED CAUSING DAMAGE TO INNER FENDER, WINDSHIELD WASHER ELECTRICAL COMPONENTS, AND FENDER AND NEARLY CAUSING CATASTROPHIC LOSS OF VEHICLE CONTROL AND LOSS OF LIFE OF AN ENTIRE FAMILY. ALL TIRES WERE AT THE PROPER INFLATION AND TEMPERATURE RANGE AT THE TIME OF THE INCIDENT. WITH ONLY 20,000 MILES ON THE TIRE, THIS SEEMS TO BE MANUFACTURED DEFECT FROM THE GENERAL TIRE COMPANY. I NO LONGER CONSIDER GENERAL TIRES TO BE A RELIABLE PRODUCT AND WILL RESEARCH AND SEEK REPLACEMENTS FROM OTHER REPUTABLE TIRE COMPANIES. I DO RECOMMEND PRODUCT RECALL OF THE AMERITRAC LT235/80R17 TIRE LINE AS WELL AS PRODUCT SAFETY COMPLIANCE INSPECTIONS OF THE GENERAL TIRE COMPANY.

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STEERING

2/23/2015 - SEELEY LAKE , MT
TL CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE STEERING WHEEL STARTED TO SHAKE VIOLENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE FRONT END AND THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

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AIR BAGS

2/13/2015 - ROY , WA
THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING) AND 14V817000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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STEERING

2/13/2015 - ROY , WA
THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 13V528000 (STEERING) AND 14V817000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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