Auto Recalls for Consumers

FORD ESCAPE - 2007 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 213 complaints filed for the 2007 FORD ESCAPE

Below is a list of complaints & problems filed against the 2007 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2007 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (11) Equipment (2) Other (2) Service Brakes Electric (3) Unknown Or Other (9)
Communications (1) Exterior Lighting (1) Parking Brake (1) Service Brakes Hydraulic (13) Vehicle Speed Control (38)
Electrical System (21) Fuel Propulsion System (8) Power Train (36) Steering (13) Visibility (8)
Electronic Stability Control (6) Fuel System Gasoline (9) Seat Belts (7) Structure (7) Visibility Wiper (3)
Engine (22) Fuel System Other (3) Seats (1) Suspension (13) Wheels (6)
Engine And Engine Cooling (6) Latches Locks Linkages (3) Service Brakes (21) Tires (8)

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ComplaintDescription

UNKNOWN OR OTHER

7/10/2019 - CENTRALIA, IL
I PURCHASED THIS CAR FROM A 2ND HAND DEALER AND AFTER 2 MONTHS I NOTICED A STRANGE NOISE FROM THE REAR RIGHT SIDE. COME TO FIND OUT, THE RUST ON THE UNDER PENDING OF THIS CAR WAS HAZARDOUS. THE WHOLE BODY UNDERNEATH WAS CORRODED. ONE OF THE SHOCKS WAS BARELY HOLDING ON. IF IT HAS COMPLETELY SNAPPED, IT COULD HAVE CAUSE A SEVER ACCIDENT TO ME AND MY 2 YEAR GREAT NIECE, AND INJURED SOMEONE ELSE. FIRST NOTICE OF THIS, I TOOK TO THE DEALER. THEY TOOK PICTURES AND WAS GOING TO FIND A WELDER. A WEEK LATER IS WHEN THE PART CAME LOOSE MORE AND THE WELDER SAID IT WAS UNSAFE AND BEYOND PATCHING UP. A CALL WAS MADE TO THE DEALER TO INFORM THEM THAT THE CAR WAS UNSAFE AND NOT ONLY BECAUSE OF THE SHOCK BUT THE UNDER PENDING WAS RUSTED OUT. ANOTHER MECHANIC PRIOR NOTICED THE PARKING BRAKE HAD RUSTED OUT AND CRUMBLED ALONG WITH THE BRAKE DUST PLATE. IT CRUMBLED AND SOME OF THE PIECES ALONG WITH SCREWS WERE CAUGHT IN THE BRAKE DRUMS BEHIND ROTER. I COMPLAINED TO DEALER AND THEY GAVE ME ANOTHER VEHICLE TO TRADE, ONE I REALLY DIDN'T WANT. THEY GAVE ME NO CHOICE. THIS VEHICLE HAD NO AIR, THE WINDOWS DO NOT ROLL DOWN, AND THE WHEEL BEARING WAS BAD. I DIDN'T WANT TO BE WITHOUT A CAR DUE TO MULTIPLE UPCOMING DOCTOR APPOINTMENTS. THEY WERE AWARE OF A RARE CONDITION I HAVE THAT PREVENTS ME FROM BEING IN THE HEAT BUT THEY COULD NOT OFFER ME ANYTHING ELSE. IF SO I WOULD HAVE TO MAKE PAYMENTS. THE FORD ESCAPE WAS PAID IN CASH ALL UP FRONT. I FEEL CHEATED AND HAD THEIR BEEN AN ACCIDENT I AM SURE MORE MONEY WOULD HAVE BEEN COLLECTED FROM THIS DEALER FOR THE SUFFERING OF MY FAMILY HAD IT BEEN FATAL. VEHICLE WAS IN MOTION. ALSO AFTER CONTACTING THE DEALER TO INFORM THEM OF THE SHOCK ABOUT TO FALL OFF, THEY WANTED ME TO DRIVE IT TO THE WELDER. AFTER THE WELDER TOLD THEM HOW UNSAFE IT WAS, INSTEAD OF THEM HAVING IT TOWED, THEY HAD ME DRIVE IT AND HOUR AND A HALF TO THEM. I WAS SCARED.

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STRUCTURE: BODY

7/10/2019 - CENTRALIA, IL
I PURCHASED THIS CAR FROM A 2ND HAND DEALER AND AFTER 2 MONTHS I NOTICED A STRANGE NOISE FROM THE REAR RIGHT SIDE. COME TO FIND OUT, THE RUST ON THE UNDER PENDING OF THIS CAR WAS HAZARDOUS. THE WHOLE BODY UNDERNEATH WAS CORRODED. ONE OF THE SHOCKS WAS BARELY HOLDING ON. IF IT HAS COMPLETELY SNAPPED, IT COULD HAVE CAUSE A SEVER ACCIDENT TO ME AND MY 2 YEAR GREAT NIECE, AND INJURED SOMEONE ELSE. FIRST NOTICE OF THIS, I TOOK TO THE DEALER. THEY TOOK PICTURES AND WAS GOING TO FIND A WELDER. A WEEK LATER IS WHEN THE PART CAME LOOSE MORE AND THE WELDER SAID IT WAS UNSAFE AND BEYOND PATCHING UP. A CALL WAS MADE TO THE DEALER TO INFORM THEM THAT THE CAR WAS UNSAFE AND NOT ONLY BECAUSE OF THE SHOCK BUT THE UNDER PENDING WAS RUSTED OUT. ANOTHER MECHANIC PRIOR NOTICED THE PARKING BRAKE HAD RUSTED OUT AND CRUMBLED ALONG WITH THE BRAKE DUST PLATE. IT CRUMBLED AND SOME OF THE PIECES ALONG WITH SCREWS WERE CAUGHT IN THE BRAKE DRUMS BEHIND ROTER. I COMPLAINED TO DEALER AND THEY GAVE ME ANOTHER VEHICLE TO TRADE, ONE I REALLY DIDN'T WANT. THEY GAVE ME NO CHOICE. THIS VEHICLE HAD NO AIR, THE WINDOWS DO NOT ROLL DOWN, AND THE WHEEL BEARING WAS BAD. I DIDN'T WANT TO BE WITHOUT A CAR DUE TO MULTIPLE UPCOMING DOCTOR APPOINTMENTS. THEY WERE AWARE OF A RARE CONDITION I HAVE THAT PREVENTS ME FROM BEING IN THE HEAT BUT THEY COULD NOT OFFER ME ANYTHING ELSE. IF SO I WOULD HAVE TO MAKE PAYMENTS. THE FORD ESCAPE WAS PAID IN CASH ALL UP FRONT. I FEEL CHEATED AND HAD THEIR BEEN AN ACCIDENT I AM SURE MORE MONEY WOULD HAVE BEEN COLLECTED FROM THIS DEALER FOR THE SUFFERING OF MY FAMILY HAD IT BEEN FATAL. VEHICLE WAS IN MOTION. ALSO AFTER CONTACTING THE DEALER TO INFORM THEM OF THE SHOCK ABOUT TO FALL OFF, THEY WANTED ME TO DRIVE IT TO THE WELDER. AFTER THE WELDER TOLD THEM HOW UNSAFE IT WAS, INSTEAD OF THEM HAVING IT TOWED, THEY HAD ME DRIVE IT AND HOUR AND A HALF TO THEM. I WAS SCARED.

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SUSPENSION

7/10/2019 - CENTRALIA, IL
I PURCHASED THIS CAR FROM A 2ND HAND DEALER AND AFTER 2 MONTHS I NOTICED A STRANGE NOISE FROM THE REAR RIGHT SIDE. COME TO FIND OUT, THE RUST ON THE UNDER PENDING OF THIS CAR WAS HAZARDOUS. THE WHOLE BODY UNDERNEATH WAS CORRODED. ONE OF THE SHOCKS WAS BARELY HOLDING ON. IF IT HAS COMPLETELY SNAPPED, IT COULD HAVE CAUSE A SEVER ACCIDENT TO ME AND MY 2 YEAR GREAT NIECE, AND INJURED SOMEONE ELSE. FIRST NOTICE OF THIS, I TOOK TO THE DEALER. THEY TOOK PICTURES AND WAS GOING TO FIND A WELDER. A WEEK LATER IS WHEN THE PART CAME LOOSE MORE AND THE WELDER SAID IT WAS UNSAFE AND BEYOND PATCHING UP. A CALL WAS MADE TO THE DEALER TO INFORM THEM THAT THE CAR WAS UNSAFE AND NOT ONLY BECAUSE OF THE SHOCK BUT THE UNDER PENDING WAS RUSTED OUT. ANOTHER MECHANIC PRIOR NOTICED THE PARKING BRAKE HAD RUSTED OUT AND CRUMBLED ALONG WITH THE BRAKE DUST PLATE. IT CRUMBLED AND SOME OF THE PIECES ALONG WITH SCREWS WERE CAUGHT IN THE BRAKE DRUMS BEHIND ROTER. I COMPLAINED TO DEALER AND THEY GAVE ME ANOTHER VEHICLE TO TRADE, ONE I REALLY DIDN'T WANT. THEY GAVE ME NO CHOICE. THIS VEHICLE HAD NO AIR, THE WINDOWS DO NOT ROLL DOWN, AND THE WHEEL BEARING WAS BAD. I DIDN'T WANT TO BE WITHOUT A CAR DUE TO MULTIPLE UPCOMING DOCTOR APPOINTMENTS. THEY WERE AWARE OF A RARE CONDITION I HAVE THAT PREVENTS ME FROM BEING IN THE HEAT BUT THEY COULD NOT OFFER ME ANYTHING ELSE. IF SO I WOULD HAVE TO MAKE PAYMENTS. THE FORD ESCAPE WAS PAID IN CASH ALL UP FRONT. I FEEL CHEATED AND HAD THEIR BEEN AN ACCIDENT I AM SURE MORE MONEY WOULD HAVE BEEN COLLECTED FROM THIS DEALER FOR THE SUFFERING OF MY FAMILY HAD IT BEEN FATAL. VEHICLE WAS IN MOTION. ALSO AFTER CONTACTING THE DEALER TO INFORM THEM OF THE SHOCK ABOUT TO FALL OFF, THEY WANTED ME TO DRIVE IT TO THE WELDER. AFTER THE WELDER TOLD THEM HOW UNSAFE IT WAS, INSTEAD OF THEM HAVING IT TOWED, THEY HAD ME DRIVE IT AND HOUR AND A HALF TO THEM. I WAS SCARED.

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AIR BAGS

6/1/2019 - ALBANY, OR
CAR WAS MOVING ON COUNTY ROAD, OAKVIEW RD, ALBANY, OREGON. CAR WAS HIT "T-BONE" SIDE IMPACT ON PASSENGER SIDE DURING LEFT TURN. SIDE IMPACT BAGS DEPLOYED. CAR ENDED IN ROADSIDE DITCH. FRONT AIRBAG, STEERING WHEEL, DID NOT DEPLOY. FIRE CHIEF AND COUNTY SHERIFF DEPUTY WERE CONCERNED. CAR HAD NEVER BEEN IN A COLLISION PRIOR TO THIS. SINGLE OWNER, US, CAR. WE NEVER RECEIVED A RECALL FOR THIS DEVICE. ALL SERVICE WAS DONE BY FORD DEALER, ROBERSON FORD, ALBANY, OR. STATE FARM CLAIM: [XXX] DATE OF LOSS: 05/31/2019 [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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SUSPENSION

5/26/2019 - PLYMOUTH, MN
THE SUBFRAME IS RUSTED COMPLETELY OUT, THERE WAS A RECALL ON PRIOR YEARS WHERE THEY PLACED A PIECE OF METAL TO PREVENT THE WHEEL FROM COMING OFF. IN LATER YEARS THEY USED THE SAME PART, WHICH HAS THE SAME PROBLEMS. THEY SHOULD HAVE CHANGED THE PART OR AT LEAST REDESIGNED THE PART SO THAT THIS WOULDN'T HAPPEN AGAIN. CAR IS NOW PARKED UNTILL FIXED

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WHEELS

5/26/2019 - PLYMOUTH, MN
THE SUBFRAME IS RUSTED COMPLETELY OUT, THERE WAS A RECALL ON PRIOR YEARS WHERE THEY PLACED A PIECE OF METAL TO PREVENT THE WHEEL FROM COMING OFF. IN LATER YEARS THEY USED THE SAME PART, WHICH HAS THE SAME PROBLEMS. THEY SHOULD HAVE CHANGED THE PART OR AT LEAST REDESIGNED THE PART SO THAT THIS WOULDN'T HAPPEN AGAIN. CAR IS NOW PARKED UNTILL FIXED

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STEERING

5/26/2019 - PLYMOUTH, MN
THE SUBFRAME IS RUSTED COMPLETELY OUT, THERE WAS A RECALL ON PRIOR YEARS WHERE THEY PLACED A PIECE OF METAL TO PREVENT THE WHEEL FROM COMING OFF. IN LATER YEARS THEY USED THE SAME PART, WHICH HAS THE SAME PROBLEMS. THEY SHOULD HAVE CHANGED THE PART OR AT LEAST REDESIGNED THE PART SO THAT THIS WOULDN'T HAPPEN AGAIN. CAR IS NOW PARKED UNTILL FIXED

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LATCHES/LOCKS/LINKAGES: DOORS: LATCH

5/24/2019 - DAVENPORT, IA
THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S ALARM SOUNDED ON ITS OWN. THE VEHICLE WAS TAKEN TO COURTESY FORD (LOCATED AT 3921 W RIVER DR, DAVENPORT, IA 52802, (563) 326-4011) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE DOOR LATCH NEEDED TO BE REPLACED, BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

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STRUCTURE: BODY

4/25/2019 - SILVER LAKE, OH
FRAME NEAR SHOCK ABSORBER RUSTING THROUGH. NEW CHOCK CAN'T BE REPLACED WITHOUT FRAME WORK

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POWER TRAIN

4/23/2019 - NEW BOSTON, MI
THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION SHIFTED HARD BETWEEN GEARS. THE VEHICLE ALSO STARTED TO LOSE MOTIVE POWER. THE CONTACT ADDED TRANSMISSION FLUID AND THE VEHICLE BEGAN TO OPERATE AS INTENDED. THE CONTACT ALSO DETECTED AN ABNORMAL BURNING ODOR COMING FROM THE TRANSMISSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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