Air Bags Problem on the 2007 HYUNDAI SANTA FE
Car problem(s) with the 2007 HYUNDAI SANTA FE.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Air Bags
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Apr 28, 2019 - Collingswood, NJ - Air Bags
TAKATA RECALL I WAS JUST MADE AWARE OF THE AIRBAG RECALL. EVER SINCE I+VE HAD THIS VEHICLE, 7+ YEARS, THE AIRBAG WARNING LIGHT STAYS ON. FOR THE FIRST FEW YEARS I TOOK IT TO THE DEALER SERVICE JUST BEFORE INSPECTION BY THE STATE OF NJ SO IT COULD PASS INSPECTION BUT IT ALWAYS CAME BACK ON A WEEK OR SO LATER. IT HAS REMAINED ON FOR ALL THESE YEARS WHEN STATIONARY & MOVING BUT I PUT IN A DATE SEVERAL YEARS AGO APPROXIMATING WHEN IT FIRST HAPPENED. I+M SURE WHEN I TRADE IT IN THIS YEAR, IT WILL CAUSE THE TRADE-VALUE TO BE LOWER.
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Mar 12, 2019 - Roselle Park, NJ - Air Bags
TAKATA RECALL: AIR BAG LIGHT STAYS ILLUMINATED. SEVERAL YEARS OF SANTA FE HAVE BEEN RECALLED. WHEN CHECKING MY VIN, NO RECALL APPEARS. IT'S THE SAME PROBLEM AS THE OTHER YEARS.
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Jan 11, 2019 - Gageslake, IL - Air Bags
TAKATA RECALL : I WOULD LIKE TO KNOW WHY MY AIRBAGS DO NOT NEED TO BE REPLACED OR ARE NOT LISTED FOR RECALL. IN THE SUMMERTIME THIS VEHICLE SITS IN 90 TO 100 OF A TEMPERATURES WITH THE AIRBAG BEING EXPOSED TO THIS HIGH HEAT.. WHEN I DO A VIN SEARCH THE ONLY THING THAT COMES UP IS A RECALL FOR THE HARNESS HITCH WHICH HAS NOT BEEN PERFORMED TO MY VEHICLE BECAUSE IT DOES NOT HAVE A TOW HITCH ON IT.
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Oct 17, 2018 - Plainfield, IL - Air Bags
AIR BAG WARNING LIGHT STAYS ON
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May 03, 2017 - San Antonio, TX - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
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Jan 19, 2017 - West Haven, VT - Air Bags
AIR BAG LIGHT IS ALWAYS ON. DEALERSHIP FOUND CODE B1495. THERE WAS A RECALL FOR THIS PART , FOR THIS YEAR ON OTHER HYUNDAI MODELS. DEALERSHIP TOLD ME IT IS THE SAME "BELT TENSION SENSOR UNIT" ON ALL THESE MODELS. WHY IS NOT THE SANTE FE ALSO INCLUDED IN THE NHTSA RECALL NUMBER 09V-497? THANK YOU
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Dec 14, 2016 - Las Cruces, NM - Air Bags
TAKATA RECALL ABOUT MAY 2016 AIRBAG DASH LIGHT AND PASSENGER AIRBAG LIGHT MALFUNCTION, DASH LIGHT STAYS ON, PASSENGER AIRBAG LIGHT DOES NOT RECOGNIZE PASSENGER. TOOK VEHICLE TO DEALERSHIP ON 8/18/16, AND WAS DIAGNOSED THAT "PROBLEM DUE TO A MAKEUP BAG WEDGED UNDER PASSENGER SEAT CAUSING POOR CONTACT AT CONNECTORS." WITHIN 4 DAYS, AIRBAG DASH LIGHT AND PASSENGER LIGHT WERE MALFUNCTIONING AS INITIALLY DESCRIBED ABOVE. TOOK VEHICLE INTO DEALERSHIP ON 9/8/16 FOR SAME PROBLEM. DEALERSHIP DID A PODS RESET, A RECALIBRATION AS I UNDERSTAND IT. AIRBAG DASH LIGHT AND PASSENGER LIGHT WORKED FOR 24 HOURS BEFORE THEY MALFUNCTIONED AGAIN AS INITIALLY DESCRIBED ABOVE. FURTHER COMMUNICATION WITH DEALERSHIP HAS BEEN TO INFORM ME THAT THE "OCS MAT IS $2473.50 PLUS $312.50 FOR INSTALL. THAT'S THE WHOLE SEAT. HYUNDAI DOES NOT OFFER IT SEPARATE." THIS IS A KNOWN PROBLEM WITH THE AIRBAG SYSTEM. THIS IS NOT MY BILL TO FOOT, IT'S HYUNDAI'S. IN THE MEANTIME, I DON'T KNOW IF I HAVE AIRBAG PROTECTION.
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Apr 27, 2016 - Milton, MA - Air Bags
PLEASE NOTE THAT MY AIR BAG SENSOR LIGHT FOR THE PASSENGER FRONT SEAT IS ON AND I HAVE HAD THE LIGHT RESET MORE THAN SEVERAL TIMES. WHEN DRIVING THE LIGHT WILL GO ON AGAIN AND AGAIN. I HAVE THE DEALER LOOK AT THIS PROBLEM TWICE AND THEY HAVE RESET THE LIGHT AND THAT DID NOT WORK. ON 4.26.2016 THE DEALER TOOK THE SEAT OUT AND CLEANED ALL OF THE CONNECTIONS AND SEALED WITH CONNECTER SEALANT. THE DEALER STATED ON THE BILL THAT IF THE LIGHT COMES ON AGAIN THEN THEY WILL HAVE TO ORDER A FRONT SEAT ASSEMBLY. THE LIGHT CAME BACK ON 4.26.2016 THREE HOURS LATER. I DROVE TO WORK 4.27.2016 AND THE LIGHT REMAINED ON. MY CONCERN IS WHY THE CONSUMER HAS TO BEAR THE COST OF THIS SAFETY ISSUE AND THAT MY FAMILY IS IN DANGER BECAUSE OF THE SAFETY ISSUE IN REGARDS TO THE AIR BAG ISSUE I AM HAVING. I DO NOT THINK IT IS FAIR TO THE CONSUMER THAT THEY HAVE TO PAY OUT OF POCKET TO FIX SOMETHING THAT CANNOT BE FIXED AND THERE IS NOT ANY SORT OF SOLUTION TO FIX THIS ISSUE THE FIRST TIME WHEN I TRIED TO GET IT FIXED. THE DEALER TOLD ME THAT THE SENSOR WORKS FINE AND THEY SEEMED TO BE CONFUSED ON HOW TO ADDRESS THIS ISSUE THE FIRST OR SECOND TIME. THERE ARE A LOT OF FORUMS OUT ON THE WEBSITE LIKE EDMUNDS.COM WITH HYUNDAI HAVING THE AIR BAG SENSOR ISSUE. IS THIS A PLOY FOR HYUNDAI TO FORCE YOU TO BUY A NEW CAR THAT IS 8 YEARS OLD AND ONLY HAVING 85,080 MILES ON THE CAR. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY AND THE TIME AND MONEY THAT I HAVE PUT IN TO TRYING TO MAKE MY 2007 SANTA FE SAFE. I HOPE THAT THE GOVERNMENT STEPS IN TO HELP PRODUCT THE CONSUMERS BEFORE PASSENGERS GET SEVERELY INJURED OR KILLED BECAUSE OF THIS SAFETY ISSUE. IT APPEARS THAT THIS ISSUE FROM BRAND NEW CARS AND USED CARS.
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Nov 09, 2015 - Pardeeville, WI - Air Bags
I OWN A 2007 HYUNDAI SANTA FE. THE AIR BAG LIGHT, ENGINE CHECK LIGHT, THE ELECTRIC STABILITY CONTROL (ESC) LIGHT , ABS AND THE TRACTION CONTROL LIGHT ILLUMINATED STEADILY ON THE DASH, WHEN THE VEHICLE IS TURNED ON. THE GAS GAUGE SOMETIMES WORKS EVEN WHEN THE TANK WAS FULL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURES WERE NOT RECALL RELATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT RESTATED THE POSITION OF THE DEALER, OFFERING NO HELP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000
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Oct 28, 2015 - Conroe, TX - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG, ELECTRONIC STABILITY CONTROL (ESC), AND EGR WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE INDICATED EMPTY WHEN THE TANK WAS FULL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE FAILURE MILEAGE WAS 131,000.
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Aug 17, 2015 - New Albany, OH - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
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Jul 15, 2015 - Riverside, RI - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
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May 31, 2015 - Phoenix, AZ - Air Bags
I WAS STOPPED IN TRAFFIC ON A FREEWAY WHEN HIT FROM BEHIND. THE DRIVER CLAIMS HE WAS DRIVING AT APPROXIMATELY 35 MPH YET MY AIRBAGS DID NOT DEPLOY. HOW IS THAT POSSIBLE AND IS IT NORMAL?
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Apr 13, 2015 - Engelwood, CO - Air Bags
WHILE OUR VEHICLE WAS MAKING A SLOW TURN, ANOTHER VEHICLE TRAVELING AT APPROX. 50 MPH, CRASHED INTO THE PASSENGER SIDE, THEN OUR CAR WAS FLIPPED AND LANDED ON THE ROOF. NONE OF THE AIRBAGS DEPLOYED. ALL PASSENGERS WERE WEARING SEAT BELTS. WHEN THE CAR FLIPPED, THE REAR PASSENGER SEAT BELT RELEASED AND BECAME UNSECURED, TOSSING THE PASSENGER. SIGNIFICANT DAMAGE TO THE CABIN CAGE AND SIDE DOOR PANELS. ....UPDATED 04/23/15
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Nov 24, 2014 - Denver, CO - Air Bags
AIRBAG LIGHT IS ALWAYS ON, AS WELL AS MY CHECK ENGINE LIGHT. ALL DOORS DO NOT ALWAYS LOCK ON THEIR OWN, PUSHING LOCK BUTTON ON KEYCHAIN TWICE DOES NOT SOUND THE BEEP TO ENSURE DOORS LOCKED, CAR ALARM GOES OFF RANDOMLY, FUEL GAUGE DOES NOT WORK. ALL OF THESE HAVE BEEN RECALLED BY HYUNDAI BUT FOR SOME REASON, MY 2007 WITH LESS THAN 90,000 MILES IS NOT COVERED.
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Nov 20, 2014 - Lake Ann, MI - Air Bags
THIS VEHICLE WAS INVOLVED IN A RECALL, HYUNDAI STATES THERE IS NOTHING WRONG WITH AIRBAGS, AFTER SUCCESSFULLY PROVING THE PASSENGER SIDE AIRBAGS WERE FAULTY AS DEFINED BY THE BBB, I WAS OFFERED $800 FORT CAR THAT BLUE BOOKS AROUND 10-12K. SINCE THE LAW FIRM IN CHARGE OF THE CLASS ACTION ONLY PROVIDED FOR THEMSELVES, THERE WERE NO FURTHER STEPS I COULD TAKE. OCTOBER ACCIDENT CAR WAS HIT BY ANOTHER VEHICLE AT A HIGH RATE OF SPEED HEAD ON AND THE DRIVERS SIDE AIRBAGS DID NOT DEPLOY. THERE IS SOMETHING SERIOUSLY STRONG WITH THIS CAR.
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Nov 20, 2014 - Philadelphia, PA - Air Bags
AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. ALSO, YESTERDAY MY CHECK ENGINE LIGHT CAME ON AND THE FUEL GAUGE STOPPED READING MY FUEL LEVEL. I HAVE 90,100 MILES ON THE VEHICLE TODAY. SINCE I PURCHASED THE VEHICLE, MY HEADLIGHTS ARE VERY DIM. I AM NOT SURE IF THIS WAS EVER A CONCERN FOR OTHER MODELS.
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Oct 30, 2014 - Rotterdam Junction, NY - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/30/14 UPDATED 05/27/2015
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Jul 08, 2014 - Tampa, FL - Air Bags
THE VEHICLE SUDDENLY LOSES ALL POWER AND PRESSING THE ACCELERATOR DOESN'T REV THE ENGINE. THE "ESC OFF " & "CHECK ENGINE" LIGHT COMES. THIS HAS HAPPENED WHILE DRIVING ON THE FREEWAY. AFTER STOPPING AND SWITCHING OFF ENGINE AND RESTARTING IT IS OK. THE AIR BAG "RED LIGHT" IS ON.
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Jun 26, 2014 - Lynnwood, WA - Air Bags
THE AIRBAG LIGHT HAS COME ON MULTIPLE TIMES IN MY VEHICLE. THE CLOCKSPRING REPLACEMENT RECALL WAS PERFORMED ON MY VEHICLE. THE AIRBAG INDICATOR HAS CONTINUED TO COME ON INTERMITTENTLY SINCE THEN. FINALLY, ABOUT TWO MONTHS AGO, THE LIGHT CAME ON AND STAYED ON. I TOOK THE VEHICLE INTO THE HYUNDAI DEALERSHIP AND THEY STATED LOW VOLTAGE AND RESET THE LIGHT. THE LIGHT CAME BACK ON IMMEDIATELY WHEN I DROVE IT OFF THEIR LOT. I TOOK THE VEHICLE BACK IN AND THEY STATED IT WAS BECAUSE OF THE JUNCTION BOX AND THAT I NEEDED TO SPEND $895 TO REPLACE IT. I BELIEVE HYUNDAI SHOULD REPAIR THE AIRBAG ISSUE BECAUSE OF THE FAILURE OF THEIR AIRBAG SYSTEM THROUGHOUT THE ENTIRE TIME I HAVE OWNED THIS VEHICLE. I WILL NOT BUY A HYUNDAI AGAIN IF THIS IS NOT HONORED AND I HAVE PURCHASED TWO BRAND NEW VEHICLES FROM THEM.
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Jun 23, 2014 - Conneaut, OH - Air Bags
AIR BAG LIGHT ON DASH WOULD STAY ON,ANDWHEN LOCKING CAR WITH KEY FOB,LIGHTS WOULD FLASH WHEN PRESSING KEY FOB FIRST TIME,BUT ON SECOND PRESS HORN WOULD NOT BEEP,VEHICLE ALARM WOULD GO OFF INTERMITTENTLY REPLACED SENSOR UNDER SEAT AND IT FIXED PROBLEM FOR AWHILE.6-20-2007,SAME EXACT PROBLEM AGAIN.AFTER GOOGLING SYMPTOMS HAVE FOUND NUMEROUS COMPLAINTS OF ALMOST THE SAME PROBLEM OR SOME VARIATION THERE OF!MY QUESTION TO THE SAFETY BOARD IS,WHY HAVEN'T YOU FORCED A RECALL ON HYUNDAI ON THIS ISSUE?LIVES ARE BEING PLACED IN JEOPARDY BY YOUR INACTION.IS SOMEONE ON HYUNDAIS PAYROLL THERE ,OR WHAT?IF SO THEY SHOULD HAVE BECOME A SENATOR OR CONGRESSMAN,THATS WHERE THE BIG PAYOFFS ARE.
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May 16, 2014 - Washington, DC - Air Bags
5/14/14 31,509MI AIR BAG LIGHT REMAINED ON AFTER MULTIPLE IGNITION OFF-ON CYCLES. DEALER FOLLOWED DIRECTIONS IN BUL.07-090-003. CODE B1332 WAS SHOWN BUT "NOT DEFINITIVE". CODE WAS ERASED AND AIRBAG LIGHT HAS REMAINED OFF FOR 2 DAYS. AT THE OUTSET, DEALER REP SAID THERE WOULD BE A 119$ CHARGE FOR DIAGNOSTICS (OUT OF WARRANTY). I OBJECTED STRENUOUSLY BECAUSE OF THE LOW MILEAGE, AIRBAG SAFETY IMPORTANCE, AND 2 PREVIOUS UNEXPLAINED AIRBAG-RELATED INCIDENTS (REPORTED BELOW). HE ALSO SAID THAT IF THE LIGHT CAME ON AGAIN THERE WOULD BE A $900 COST FOR REPLACING THE JUNCTION BOX (WITHOUT MENTIONING ERASING THE CODE AGAIN AS AN OPTION). PREVIOUS AIR BAG ISSUES: 4/22/13, 28,289MI, PERFORMED RECALL 105 UPDATE PASSENGER AIRBAG SOFTWARE; 3/26/12 25,606MI 103CLOCKSPRINGREPLACEMENT TSB#11-01-053 COMPLETE CAMPAIGN DOES NOT APPLY(?) EVENTUALLY THE 119$ WAS WAIVED AFTER I STRONGLY OBJECTED TO ANY CHARGES FOR SAFETY RELATED ITEMS, AND PARTICULARLY FOR THOSE THAT HAVE A DEMONSTRATED TRACK RECORD OF PROBLEMS. I STRONGLY BELIEVE THAT HYUNDAI AND ANY MANUFACTURER SHOULD STAND AIRBAG SAFETY AS A SEPARATE NON-WARRANTY ISSUE. ON THE 2007 SANTA FE, WHICH HAS HAD NUMEROUS COMPLAINTS RE AIRBAGS, I WOULD EXPECT HYUNDAI TO FIX THE PROBLEM ONCE AND FOR ALL AND AT NO CHARGE. AS AN ELECTRICAL ENGINEER, THIS SOUNDS LIKE A CLASSIC CASE OF "BUGGY" SOFTWARE AND/OR HARDWARE. THEY HAVE SIMPLY DODGED THE ISSUE AND CONTINUE TO DO SO, AND THEIR PERFORMANCE SUGGESTS THEY DON'T CARE FOR CUSTOMERS' SAFETY OR FEDERAL OVERSIGHT OF SAME.
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Jan 29, 2014 - Silver Spring, MD - Air Bags
DRIVER SIDE AIR BAG FAILED TO DEPLOY DESPITE EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE ON THE DRIVER'S SIDE. THE INITIAL INSURANCE COMPANY REPORT PUTS VISIBLE DAMAGE AT 65% OF VALUE AND ANTICIPATES ADDITIONAL, UNSEEN DAMAGE WILL PUSH COST ABOVE 75% AND RESULT IN THE VEHICLE BEING TOTALED.
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Aug 01, 2013 - North Babylon , NY - Air Bags
ON FEBRUARY 23RD OF 2012 I RECEIVED A CLOCK SPRING REPLACEMENT THAT WAS UNDER CAMPAIGN 103-CLOCK SPRING REPLACEMENT TSB# 11-01-052 FOR 2007-2008 SANTA FE MODELS OR 2007-2008 VERACRUZ MODELS. MY HYUNDAI SANTA FE HAD 42,229 MILES ON IT AT THIS TIME. THE CAMPAIGN WAS PERFORMED REPLACING THE CLOCK SPRING WITH PART # 93490-2B300 AND PAID FOR UNDER WARRANTY AMOUNTING IN $0.00. HOWEVER, ON AUGUST 1ST OF 2013 THE AIR BAG LIGHT ILLUMINATED AND THE SAME REPLACEMENT WAS PERFORMED ON MY VEHICLE. THE VEHICLE NOW HAS 56,985 MILES ON IT AND WAS SCANNED FOR CODES AND ACCORDING TO PAPERWORK, B1481 AND B1332 WERE FOUND, INDICATING THE FAILURE OF THE CLOCK SPRING. THE CLOCK SPRING PART # 93490-2B300 WAS THEREFORE REPLACED AGAIN AMOUNTING TO $282.92 FOR PARTS AND LABOR. MY OWN EXTENDED WARRANTY COMPANY NOW HAD TO PAY FOR THIS PART THAT IN MY EYES IS A VEHICLE SAFETY ISSUE AND SHOULD BE PROCEEDED WITH MUCH CONCERN. IN ONE YEAR A VERY IMPORTANT PART CONTINUED TO FAIL WHICH, IF NOT WORKING PROPERLY AT THE TIME OF AN ACCIDENT CAN CAUSE EXTREME HARM TO THE DRIVER. THIS PART SHOULDN'T BE FAILING IN MY EYES UNLESS THE AIR BAG HAS BEEN DEPLOYED. I DON'T SEE HOW THIS PART IS SAFE IF IT HAS FAILED A LITTLE OVER A YEAR AFTER BEING REPLACED DUE TO A CAMPAIGN THAT WAS ISSUED BY THE HYUNDAI MANUFACTURER. THIS IS A PART THAT SHOULD WITHSTAND THE LIFETIME OF THE CAR!
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May 18, 2013 - Glenside, NC - Air Bags
MY SANTA FE'S AIRBAG LIGHT CAME ON. WHEN I SENT IT TO THE DEALERS THEY SAID IT WAS THE "CLOCK SPRING" THAT NEEDS REPLACING. THERE HAS BEEN A RECALL ISSUED BY HYUNDAI (NHTSA ID 11V472000) FOR THIS EXACT REASON IN THE UNITED STATES. PROBLEM IS I LIVE IN SOUTH AFRICA AND OUR LEGAL SYSTEM IS NOT AS EFFICIENT AS YOURS IS SO MANUFACTURERS GET AWAY WITH NOT ISSUING RECALLS THAT ORIGINATE IN THE STATES. DO YOU HAVE A PART NUMBER FOR THE COIL SPRING THAT I CAN TRACK FROM HYUNDAI? ACCORDING TO HYUNDAI SOUTH AFRICA THEY CANNOT SAY IF THE DEFECTIVE PARTS THAT WHERE PUT IN USA VEHICLES ARE THE SAME AS THE ONES PUT INTO SOUTH AFRICAN VEHICLES! I WOULD LIKE TO DO MY OWN INVESTIGATING TO FIND OUT. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Jan 07, 2013 - Washington, DC - Air Bags
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS OF AIRBAG RECALL. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY RECTIFIED THE RECALL ISSUE. THE AIR BAG LIGHT IS STILL ON, THE DEALER STATES I WILL NEED A NEW SEAT TO RECTIFY THE PROBLEM.
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Dec 12, 2012 - Lincoln, CA - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE MALFUNCTION RECURRED THE FOLLOWING DAY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER WAS 11V472000 (AIR BAGS:FRONTAL). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REMEDY REPAIR. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
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Nov 05, 2012 - Rancho Cordova, CA - Frontal, Sensor/Control Module
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS OF AIRBAG RECALL. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY RECTIFIED THE RECALL ISSUE, BUT THEY MENTIONED THAT ALTHOUGH THEY RESET THE AIR BAG LIGHT/SENSOR, THE PROBLEM IDENTIFIED FOR THE FRONT SENSOR SHORT, TO THE BATTERY,WAS TRACKED TO THE UNDER HOOD JUNCTION BOX, WHICH WAS DIFFERENT THAN WHAT THE RECALL WAS FOR.
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Nov 05, 2012 - Rancho Cordova, CA - Frontal
2007 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS OF AIRBAG RECALL. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. THE DEALER STATED THEY RECTIFIED THE RECALL ISSUE, BUT THEY MENTIONED THAT ALTHOUGH THEY RESET THE AIR BAG LIGHT/SENSOR, THE PROBLEM IDENTIFIED FOR THE FRONT SENSOR SHORT, TO THE BATTERY,WAS TRACKED TO THE UNDER HOOD JUNCTION BOX, WHICH WAS DIFFERENT THAN WHAT THE RECALL WAS FOR.
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Sep 27, 2012 - Madison, WI - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKED THE AIR BAG LIGHT AND THE ESC LIGHT ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE SUDDENLY STALLED AND THE CONTACT SMELLED A BURNING ODOR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
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Sep 12, 2012 - Quinlan, TX - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT HE WAS INVOLVED IN A ROLLOVER CRASH IN WHICH THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AS A RESULT AND THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 65,241. UPDATED 9/26/12
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Sep 04, 2012 - Keymar , MD - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, WHEN THE VEHICLE CRASHED INTO THE BACK OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND TWO PEOPLE SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO A TOW AREA. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000.
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Aug 27, 2012 - Centennial, CO - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WOULD NOT TURN ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 12V354000 (AIR BAGS). THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE 36,500. UPDATED 09/26/12
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Aug 06, 2012 - Colorado Springs, CO - Air Bags
WE HAVE A 2007 HYUNDAI SANTA FE AND HAVE HAD A PROBLEM WITH THE PASSENGER-SIDE AIR BAG SINCE THE CAR WAS NEW, BUT THE DEALER WAS NEVER ABLE TO FIX IT. OUR DEALER (PHIL LONG HYUNDAI, COLORADO SPRINGS) NOW SAYS THAT THE VIN FOR OUR CAR IS NOT INCLUDED IN THE PASSENGER AIR BAG RECALL. IS THERE ANY WAY TO EXPAND THE CARS AFFECTED SO OURS CAN BE FIXED - OR "ENCOURAGE" THEM TO FIX OUR CAR?
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Jun 29, 2012 - Fort Mccoy, FL - Frontal
2007 HYUNDAI SANTE FE. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAGS THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE AIR BAG. HOWEVER, WHEN EVER HE CALLED THE DEALER, HE WAS ALWAYS TOLD THE PARTS WERE NOT AVAILABLE. ON MAY 7, 2012 THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOTALED.
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Jun 23, 2012 - Lexington Park, MD - Air Bags
MY LOCAL VEHICLE SERVICE DEPARTMENT IN MARYLAND WILL NOT FIX THE CURRENT AIR BAG RECALL (NHTSA CAMPAIGN ID NUMBER: 11V472000), BECAUSE THE VEHICLE WAS BOUGHT IN GUAM. THEY CLAIMED THAT US RECALLS DON'T APPLY TO CARS BOUGHT IN GUAM, EVEN THOUGH THEY RESEARCHED THE ISSUE AND FOUND THAT THE REASON MY AIR BAG LIGHT IS ILLUMINATED IS BECAUSE OF A FAULTY CLOCK SPRING, THE SAME AS THE RECALL. I NOW HAVE A VEHICLE WITH A SAFETY RECALL IN THE UNITED STATES AND THE MANUFACTURER REFUSES TO FIX IT, WHICH MEANS MY AIR BAG WILL NOT WORK.
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Jun 18, 2012 - Deerfield Beach, FL - Air Bags
THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER CAME ON AND NOW STAYS ON WHILE THE CAR IS BEING OPERATED. THIS IS THE FOURTH TIME IN LESS THAN A YEAR THAT THIS HAS HAPPENED. I'M TOLD THAT WHEN THIS LIGHT IS ON THE AIRBAG SYSTEM IS NOT OPERATING AND WILL NOT FUNCTION WHEN NEEDED. THE PRIOR THREE TIMES THIS HAPPENED, THE INCIDENT WAS ADDRESSED BY MY HYUNDAI DEALER, KING HYUNDAI IN DEERFIELD BEACH, FL. IN ONE CASE, THERE WAS A RECALL BY HYUNDAI FOR A "CLOCK SPRING" REPLACEMENT WHICH KING HYUNDAI CLAIMS THEY HAVE COMPLETED, YET THE LIGHT KEEPS COMING ON, USUALLY WITHIN ONE MONTH OF HAVING IT REPAIRED AT THE DEALER. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ALL OVER THE INTERNET YET THERE ARE NO PERMANENT SOLUTIONS FROM HYUNDAI WHILE THERE IS A SIGNIFICANT RISK UNDERTAKEN BY DRIVERS OF THIS VEHICLE WHEN THE GOVERNMENT MANDATED AIRBAG SYSTEM IS DISENGAGED, THUS I IMPLORE YOU TO FORCE HYUNDAI TO ONCE AGAIN RECALL ALL AFFECTED VEHICLES THAT SEEM TO COMMONLY HAVE THIS PROBLEM AND PERMANENTLY FIX THEM.
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Mar 12, 2012 - Los Olivos, CA - Air Bags
THE CLOCK SPRING CONTACT ASSEMBLY, INSTALLED BEHIND THE STEERING WHEEL, THAT PROVIDES ELECTRICAL CONNECTION BETWEEN DRIVER'S AIR BAG AND AIR BAG CONTROL MODULE FAILED IN JUNE, 2010. THIS SAFETY HAZARD HAD TO BE REPAIRED ON JUNE 24, 2010 AND I HAD TO PAY FOR THE DEDUCTIBLE OF $100 ON THE EXTENDED WARRANTY. HYUNDAI RECENTLY ANNOUNCED A VEHICLE RECALL ON THIS SAFETY HAZARD (CAMPAIGN 103)--BUT REFUSES TO ACCEPT MY CLAIM FOR REPAIR REIMBURSEMENT OF THE REPAIR DEDUCTIBLE "BECAUSE I HAD THE CAR REPAIRED PRIOR TO THE DATES THEY ALLOWED FOR THIS CONDITION". I'VE OWNED SEVERAL HYUNDAI'S AND THIS IS ABSURD. MY REPAIR WAS JUNE 24, 2010 AND THEY WON'T ALLOW CLAIMS FOR ANY REPAIR PRIOR TO SEPTEMBER 8, 2010 (A MERE 10.5 WEEKS DIFFERENCE)! CLAIM [XXX]. IT'S THE SAME PROBLEM THAT WAS REPAIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Feb 20, 2012 - Houston, TX - Air Bags
PASSENGER AIR BAG DEACTIVATES DUE TO MISCLASSIFICATION OF OCCUPANT (125 POUND WIFE).
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Feb 07, 2012 - Birmingham , AL - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDIA SANTA FE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THE TROUBLE CODE DETECTED THAT THE PODS ECU WAS FAULTY. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SEAT WOULD NEED TO BE REPLACED IN ORDER TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
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Jan 26, 2012 - Saginaw, MI - Air Bags
TL* THE CONTACT OWNED A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO HER PASSENGER. THE CONTACT+S VEHICLE ROLLED OVER TWICE, BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE TO TREAT A SHOULDER INJURY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO TOW YARD. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 03/14/12 UPDATED 03/16/12
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Dec 23, 2011 - White Plains`, NY - Air Bags
HI, I TOOK MY CAR TODAY TO HYUNDAI OF WHITE PLAINS FOR "AIR BAG" WARNING CAMPAIGN "CAMP 103". THE DEALERSHIP CHARGED ME 119 USD FOR THIS. I AM TRIED TO CONTACT HYUNDAI AS I DID NOT GETS SATISFACTORY ANSWER WHEN I CALLED HYUNDAI CUSTOMER CONNECT. I AM WRITING MY CONCERN TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BY THIS COMPLAINT. ACCORDING TO THE RECALL LETTER THIS CHECK/REPAIR SHOULD BE FREE OF CHARGE AND THIS IS MISS LEADING PART ON HYUNDAI MOTORS, USA. PLEASE LOOK IN TO THIS MATTER AND HELP ME AS A CUSTOMER OF VEHICLE WITH RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Nov 24, 2011 - Crystal, MN - Air Bags
I RECEIVED A RECALL LETTER FROM HYUNDAI CONCERNING THE AIRBAGS IN THE VEHICLE. I REALIZED THAT MY AIRBAG LIGHT ON MY DASH HAD BEEN ON FOR A LONG TIME, PERHAPS A YEAR OR TWO, BUT I THOUGHT THAT WAS NORMAL AND DIDN'T REALIZE IT MEANT IT DIDN'T WORK. I BROUGHT MY VEHICLE TO THE DEALER AND THEY PERFORMED THE REPAIR RELATED TO THE RECALL. THE DEALER STATED THAT THE REPAIR DID NOT FIX THE PROBLEM AS THE AIRBAG LIGHT WAS STILL ON. I AGREED TO PAY THE DIAGNOSTIC CHARGE SO THE DEALER COULD FIND THE PROBLEM. THE DEALER SAYS THERE IS A SHORT IN THE WIRING HARNESS THAT IS THE CAUSE OF THE PROBLEM WHICH WOULD COST $1500 TO FIX. THEY SAID THE SRS COMPUTER AND AIRBAG SENSOR MAY ALSO NEED TO BE REPLACED FOR A COST OF $600 AND $400 RESPECTIVELY.
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Nov 04, 2011 - Shavertown, PA - Air Bags
AFTER THE (AIRBAG) LIGHT CAME ON IN TRANSIT TO A DEATH IN THE FAMILY TWO HOURS AWAY! I FELT THE TRUCK WAS UNSAFE TO DRIVE AN SET UP AN APPOINTMENT TO HAVE CHECKED OUT AT A HYUNDAI DEALER OUT OF TOWN. THE DEALER CHARGED ME $48 TO TELL ME THAT A PART IN THE STEERING WHEEL FAILED AND WOULD HAVE TO BE REPLACED (CLOCK SPRING) AT A COST TO ME FOR $1300 FOR THE PART. I SAID I COULDN'T AFFORD THAT RIGHT NOW. NOW I'M DRIVING A UNSAFE VEHICLE AND THE DEALER DOESN'T SEEM TO CARE. AFTER READING MANY COMPLAINTS ABOUT AIRBAGS NOT GOING OFF WHILE IN ACCIDENTS I FEEL DEALERS ARE IGNORING PROBLEMS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Oct 31, 2011 - Virginia Beach, VA - Air Bags
I HAVE MOVED SINCE THE RECALL HAS COME OUT ON THE 2007 SANTA FE. I DO NOT KNOW IF HE LETTER CAME. I WAS INFORMED IF I DID NOT HAVE A LETTER THEY WILL NOT FIX THE RECALL. WHAT CAN I DO? IT HALL HYUNDAI ON JEFFERSON AVE, NORFOLK, VA.
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Oct 13, 2011 - Rockaway Twsp, NJ - Air Bags
AT 61,179 MILES THE AIR BAGS LIGHT ON THE DASHBOARD APPEARED LITE. DEALERSHIP TROUBLESHOOT TO A FAULTY AIR BAG COMPUTER. COMPUTER NOT COVERED UNDER EXTENDED WARRANTY. NOTICED ON NHTSA WEBSITE A FEW HIGHER MILEAGE VEHICLES ARE EXPERIENCING THIS PROBLEM. REQUESTING AN INVESTIGATION INTO HYUNDAI'S QUALITY PRACTICES RELATING TO POTENTIAL SAFETY ISSUES. IF THE AIR BAG COMPUTER IS MALFUNCTIONING WILL AIRBAGS STILL DEPLOY IN AN ACCIDENT? NHTSA- QUESTION - IF NOT IS THIS A RE-CALLABLE EVENT. PLEASE ADVISE ALL HYUNDAI SANTA FE OWNERS WHETHER THIS A SAFETY HAZARD AND WHAT PREVENTABLE MEASURES CAN BE TAKEN.?
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Oct 12, 2011 - Mechanicsville, VA - Air Bags
WIFE'S CAR-DRIVING ONE DAY AND NOTICED AIRBAG WARNING LIGHT ON. TOOK TO DEALER. DEALER SAID IT WAS SAFE TO DRIVE WHILE PART WAS ORDERED, WOULD NOT OFFER LOANER. CAME BACK AND HAD PART INSTALLED A WEEK-1/2 LATER, AFTER FINALLY GOT PART NOTICE IN MAIL. PART REPLACED-NO LIGHT ANYMORE. PROBLEM IS BACK AGAIN. CALLED CUSTOMER SERVICE, BUT THEY DON'T SEEM TO BE TOO CONCERNED.
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Oct 03, 2011 - Kingwood, TX - Air Bags
MY ESC LIGHT COMES ON AND GOES OFF INTERMITTENTLY WHILE DRIVING, THIS HAS BEEN HAPPENING FOR PROBABLY THE PAST YEAR. I HAVE NEVER NOTICED ANY EFFECT ON THE PERFORMANCE OF THE VEHICLE AND SINCE I DIDN'T KNOW WHAT ESC WAS I DID NOT PAY IT A GREAT DEAL OF ATTENTION TO IT. MY PASSENGER AIR BAG LIGHT ALSO DOES THIS "COMING ON AND GOING OFF THING" SO I ASSUMED IT WAS A WEIRD DASH LIGHT GLITCH. ABOUT 4 MONTHS AGO VEHICLE STARTED HAVING ELECTRICAL PROBLEMS (POWER DOOR LOCKS SOMETIMES STOP WORKING). FINALLY TODAY I NOTICED MY REAR BRAKE LIGHTS WERE NOT COMING ON... OBVIOUSLY I WAS VERY CONCERNED AND CALLED HYUNDAI TO FIND OUT IF THERE WERE ANY RECALLS. HYUNDAI GAVE ME A CASE # BUT SAID MY VEHICLE IS NOT COVERED UNDER CURRENT RECALL, SO I AM NOT SURE IF ANYTHING IS WRONG?
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Aug 20, 2011 - Bristol, TN - Air Bags
THE AIR BAG WARNING LIGHT IN THE MAIN DASH CONSOLE STAYS ILLUMINATED AFTER STARTING THE VEHICLE. I HAVE CONTACTED HYUNDAIUSA.COM CUSTOMER SERVICE & THEY JUST REFERRED ME TO THE DEALER WHERE I PURCHASED THE VEHICLE "CERTIFIED USED" AND THEY SAID THAT THE ORIGINAL WARRANTY DID NOT TRANSFER WHEN BOUGHT USED (5 YRS/60,000 MILES). JUST TO GET THE PROBLEM DIAGNOSED WOULD BE $95. SO I RESEARCHED ON THE INTERNET NHSTA WEBSITE AND I FOUND ALL OF THE SAME COMPLAINTS ABOUT THIS YEAR, MAKE & MODEL. ACCIDENTS HAVE BEEN REPORTED WHERE THE AIRBAG MALFUNCTIONS, SENSOR WARNING DOES NOT WORK PROPERLY, ETC. SO MY QUESTION TO THE NHSTA IS WHY HASN'T THIS VEHICLE BEEN RECALLED FOR AIRBAG WARNING LIGHT MALFUNCTION WITH ALL OF THE COMPLAINTS YOU HAVE RECEIVED? THIS IS A DANGEROUS SAFETY ISSUE ESPECIALLY IF IT PREVENTS AIRBAGS FROM DEPLOYING IN AN ACCIDENT. PLEASE INVESTIGATE WITH HYUNDAI & HOPEFULLY THIS CAN BE CORRECTED WITH A RECALL. THANK YOU
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Jul 22, 2011 - Oakdale, MN - Air Bags
JUST BOUGHT USED FROM LUTHER HYUNDAI BLOOMINGTON MN,WITH ADULT PASSENGER IN SEAT ,WEIGHT 110 LBS, THE AIR BAG WILL NOT TURN ON AIR BAG LIGHT SAYS AIR BAG OFF, DO NOT BUY A HYUNDAI IF YOU MAY HAVE A PASSENGER WHO WEIGHS LESS THAN 130 HYUNDAI SAYS ADULT PASSENGER HAS TO RIDE IN BACK SEAT .MANY ASIAN PEOPLE ARE NOT HEAVY ENOUGH TO MAKE AIR BAG WORK SUPPOSED TO BE THE SAFEST CAR , TO BAD REALLY NICE CAR WILL HAVE TO BRING BACK AND BUY A TOYOTA HIGHLANDER
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Jun 05, 2011 - Chillicothe, OH - Air Bags
2007 HYUNDAI SANTA FE AIR BAG SENSOR LIGHT STAYS ON ALL OF THE TIME.
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Jan 03, 2011 - Annapolis, MD - Air Bags
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY INFORMED THE CONTACT THAT THERE WAS A WIRING MALFUNCTION WITHIN THE STEERING COLUMN. THE TECHNICIAN ALSO ADVISED THAT IN THE EVENT OF A CRASH, THE AIR BAGS COULD POSSIBLY NOT DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 03/16/11 THE CONSUMER ALSO STATED THE HEADLIGHTS WENT OUT AND HAVE BEEN REPLACED 10 TIMES OR MORE SINCE THE VEHICLE WAS PURCHASED. ALSO, THE PASSENGER FRONT DOOR WAS NOT LOCKING/UNLOCKING PERIODICALLY. THE CONSUMER BELIEVED THE VEHICLE HAD AN ELECTRICAL PROBLEM. UPDATED 06/03/11
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Dec 18, 2010 - Hatboro, PA - Air Bags
THIS COMPLAINT REFERS TO THE SRS AIRBAG SYSTEM IN THE SANTA FE. WHILE THE AIRBAG SYSTEM IS INTACT I HAVE BEEN TOLD BY A CERTIFIED HYUNDAI REPAIR CENTER THAT THE CLOCK SPRING AND THE JUNCTION BOX HAVE FAILED. GIVEN THE PREMATURE NATURE OF THIS FAILURE I BELIEVE THAT THIS SYSTEM IS FLAWED AND REPRESENTS A WIDESPREAD HAZARD TO THE AMERICAN PUBLIC. IN ADDITION, ALL FOUR BRAKE ROTORS AND THE SWAY BAR NEEDED TO BE REPLACED WITH LESS THAN 70,000 MILES DUE TO EXCESSIVE WEAR WHICH RENDERED THEM UNSAFE (ACCORDING TO THE AFOREMENTIONED CENTER).
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Sep 27, 2010 - Scquim, WA - Frontal
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTE FE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING LIGHT CONTINUED TO ILLUMINATE. THE DEALER ADVISED THAT THE OCCUPANT OF THE PASSENGER SEAT MUST WEIGH 110 POUNDS OR MORE IN ORDER FOR THE AIR BAG TO ENGAGE. THE CONTACT WAS CONCERNED BECAUSE FOR A SMALL STATURED PERSON, THE AIR BAG WOULD NOT ENGAGE IF NEEDED. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO MAKE REPAIRS TO ADJUST TO A PERSON'S WEIGHT. IN ADDITION, THE CONTACT STATED IF ON A SLIGHT INCLINE, THE EMERGENCY BRAKE WOULD NOT ENGAGE. THE DEALER ADVISED THE CONTACT THAT THE FAILURE WAS NORMAL IN HIS SPECIFIC YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT REPAIRED FOR EITHER FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105 AND THE CURRENT MILEAGE WAS 34,688.
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Aug 26, 2010 - Russell Springs, KY - Air Bags
TL CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 5 MPH THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED TO RECUR. THE FAILURE AND CURRENT MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.
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Aug 04, 2010 - Littleton, CO - Frontal
AIR BAG SYSTEM FOR A 2007 HYUNDAI SANTA FE DISARM WHILE DRIVING OR WILL NOT ARM AFTER STARTING. MY WIFE WEIGHS 105 LBS. QUITE OFTEN TO ARM THE SYSTEM SHE HAS TO BEND OVER AND GET WEIGHT ON FRONT OF SEAT SYSTEM WILL ARM . AFTER TRAVELING SOME DISTANCE SITTING IN THE RIGHT POSITION THE AIR BAG LIGHT WILL COME ON AND STAY ON UNTIL MY WIFE BENDS FORWARD TO REAR SYSTEM THIS HAS BEEN OCCURRING SINCE THE CAR WAS NEW.
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Jul 29, 2010 - Norristown, PA - Frontal
OUR 2007 HYUNDAI SANTA FE HAS BEEN TAKEN TO CONICELLI HYUNDAI NUMEROUS TIMES AND COMPLAINED THAT THE PASSENGER AIRBAG IS NOT DETECTING MY WIFE SITTING IN THE PASSENGER SEAT WHO WEIGHS APPROXIMATELY 110 LBS. EACH TIME, THEY'VE TOLD US THAT THE WEIGHT REQUIREMENT IS SOMETHING DIFFERENT, YET ALWAYS ABOVE MY WIFE'S WEIGHT. I'VE RESEARCHED THIS AND HAVE FOUND MANY OF THE SAME COMPLAINTS (SOME WHERE PEOPLE HAVE BEEN SERIOUSLY INJURED IN AN ACCIDENT DUE TO THE AIRBAG NOT DEPLOYING). THE MECHANICS HAVE SUGGESTED THAT MY WIFE SIT IN THE BACK SEAT!!! THIS IS NOT FIXING THE PROBLEM!
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Jul 23, 2010 - Cabazon, CA - Frontal, Sensor/Control Module
TL CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR BOX NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND WAS OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 82,689. THE FAILURE MILEAGE WAS APPROXIMATELY 82,670.
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Apr 23, 2010 - Conroe, TX - Air Bags
I OWN A 2007 SANTA FE WITH 30,000 MILES. WHEN I AM SEATED ON THE PASSENGER SIDE THE AIR BAG SENSOR WILL STATE THAT IT IS INOPERATIVE, NOT RECOGNIZING ME AS A PASSENGER. I WEIGH 134 LBS WHICH SHOULD BE MORE THAN ENOUGH FOR THE AIR BAG SENSOR AND I AM REALLY CONCERNED SINCE THE FRONT AIRBAG WILL NOT WORK IN THE EVENT OF A CRASH. THAT COULD RESULT IN AN INJURY TO ME OR SOMEONE OF SIMILAR SIZE. I HAVE TALKED WITH TWO DEALERSHIPS ABOUT THIS ISSUE. BOTH RECOGNIZED THE ISSUE AS A COMMON PROBLEM. THE FIRST DEALERSHIP TOLD ME THAT NOTHING COULD BE DONE UNLESS HYUNDAI ISSUES A RECALL LIKE THEY DID FOR THE SONATAS (SEE CAMPAIGN ID 08V161000). THE SECOND DEALER OFFERED TO REPLACE THE SEAT (WHICH THEY DID BACK IN 2009), HOWEVER THAT HAS DID NOT SOLVED THE PROBLEM AT ALL. PLEASE CONSIDER RESEARCHING THIS ISSUE AS HYUNDAI HAS RECOGNIZED THIS PROBLEM WITH THE SONATAS ALREADY AND IT IS THE SAME ISSUE IN THE SANTA FE MODELS.
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Apr 23, 2010 - Tucson, AZ - Side/Window
WHEN MY WIFE IS SEATED IN THE PASSENGER SEAT THE AIR BAG SENSOR WILL NOT RECOGNIZE THAT A PERSON IS OCCUPYING THE PASSENGER SEAT. MY WIFE WEIGHS APPROXIMATELY 140 LBS. THIS HAS BEEN A REGULAR PROBLEM FOR THE LAST FEW YEARS AND HAS NOT GONE AWAY. IT IS THE SAME PROBLEM AS THE CURRENT NHTSA CAMPAIGN (08V161000) FOR 2006-2008 HYUNDAI SONATAS FOR WHICH HYUNDAI HAS ISSUED A RECALL. WE HAVE VISITED MULTIPLE DEALERSHIPS AND THEY HAVE ALL TOLD US THIS IS A COMMON PROBLEM WITH THE SANTA FE, HOWEVER SINCE HYUNDAI HAS NOT ISSUED A RECALL THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS BOTH THE FRONT AND SIDE PASSENGER AIR BAGS WILL NOT DEPLOY IN AN ACCIDENT WHICH COULD RESULT IN SERIOUS INJURY OR DEATH TO A PASSENGER. WE CURRENTLY OWN A 2007 HYUNDAI SANTA FE WITH 37,000 MILES.
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Apr 23, 2010 - Tucson, AZ - Air Bags
WHEN MY WIFE IS SEATED IN THE PASSENGER SEAT THE AIR BAG SENSOR WILL NOT RECOGNIZE THAT A PERSON IS OCCUPYING THE PASSENGER SEAT. MY WIFE WEIGHS APPROXIMATELY 140 LBS. THIS HAS BEEN A REGULAR PROBLEM FOR THE LAST FEW YEARS AND HAS NOT GONE AWAY. IT IS THE SAME PROBLEM AS THE CURRENT NHTSA CAMPAIGN (08V161000) FOR 2006-2008 HYUNDAI SONATAS FOR WHICH HYUNDAI HAS ISSUED A RECALL. WE HAVE VISITED MULTIPLE DEALERSHIPS AND THEY HAVE ALL TOLD US THIS IS A COMMON PROBLEM WITH THE SANTA FE, HOWEVER SINCE HYUNDAI HAS NOT ISSUED A RECALL THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS BOTH THE FRONT AND SIDE PASSENGER AIR BAGS WILL NOT DEPLOY IN AN ACCIDENT WHICH COULD RESULT IN SERIOUS INJURY OR DEATH TO A PASSENGER. WE CURRENTLY OWN A 2007 HYUNDAI SANTA FE WITH 37,000 MILES.
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Aug 25, 2009 - Brooklyn, NY - Frontal
WHEN MY PARTNER SITS ON PASSENGER SIDE, THE AIR BAG LIGHT INDICATOR REMAINS ON, INDICATING THAT AIR BAG IS OFF. SHE IS 54 YRS OLD, 5'2, 113 LBS. WHEN PREVIOUSLY BROUGHT TO DEALER, THEY STATE THAT THERE IS NO PROBLEM WITH THE SENSOR & THE AIR BAG. THEY CALLED HYUNDAI, AND THEN TOLD ME THAT IT IS SET FOR 125-130 LBS BUT COULD NOT GIVE ME THAT IN WRITING. PLEASE, I'M AFRAID FOR HER SAFETY. HYUNDAI SHOULD REWIRE & PUT IN A SWITCH TO TURN AIR BAG OFF. NOT THE OTHER WAY AROUND, THE WAY IT IS NOW. I DON'T HAVE ANY CHILDREN SO TURNING OFF THE AIRBAG MANUALLY IS NOT A PROBLEM. TRAVELING IN THE CAR IS NOT ONLY NOT SAFE, BUT NOT ENJOYABLE. UNTIL YOU CAN FORCE HYUNDAI TO FIX THE PROBLEM, SHE WILL HAVE TO SIT IN THE BACK. IT IS NOT RIGHT. WHAT IS GOING TO TAKE TO CORRECT THE PROBLEM, SOMEONE'S DEATH. PLEASE, I HOPE IT IS CORRECTED BEFORE THAT HAPPENS. I HAVE BEEN ON NUMEROUS FORUMS THAT INDICATE MANY PEOPLE ACROSS THE COUNTRY ARE HAVING THE SAME PROBLEM & HYUNDAI WON'T FIX IT LIKE THEY DID WITH THE SONATA. PLEASE DO SOMETHING. THANK YOU IN ADVANCE.
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Aug 17, 2009 - Sarasota, FL - Air Bags
2007 HYUNDAI SANTAFE - PASSENGER SIDE AIR BAG INDICATOR LIGHT SHOWS THAT THE AIR BAGS ARE SOMETIMES TURNED OFF WHEN AN ADULT WEIGHING 125 LBS IS IN THE SEAT. PROBLEM ALSO OCCURS PERIODICALLY WHEN A 150 LB ADULT IS IN THE PASSENGER SEAT. WE HAVE REQUESTED THAT HYUNDAI REPAIR THIS DEFECT, BUT THEIR DEALER JUST RUNS A TEST AND TELLS US THAT IT "OPERATES AS DESIGNED". THE PROBLEM DOES NOT OCCUR WHEN THE SAME PASSENGER SITS IN A 2009 SANTAFE (AT THE SAME DEALER, WITH THE MAINTENANCE MANAGER WITNESSING FROM THE DRIVERS SEAT).
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Jul 28, 2009 - Gilbert, AZ - Frontal
AIRBAG SYSTEM (PASSENGER SIDE) DOESN'T ALWAYS "SENSE" THE OCCUPANT ACCURATELY, IN A 2007 HYUNDAI SANTA FE. THE VEHICLE'S FRONT-PASSENGER "AIRBAG OFF" WARNING LIGHT CAME ON WHENEVER A SMALL ADULT WAS IN THE SEAT, OR WOULD INTERMITTENTLY TURN OFF DEPENDING ON THE PERSON'S SITTING POSITION. THIS AFFECTS MY 125 POUND WIFE WHO BY HYUNDAI'S TEST IS CONSIDERED A PERSON OF "SMALLER STATURE." I WAS TOLD 130 LBS IS THE MINIMUM WEIGHT TO ENABLE THE AIRBAG BUT AGAIN DEPENDING ON HER SITTING POSITION, THE LIGHT WILL GO ON AND OFF. THE SAME SYSTEM WORKS FINE IN A 2009 HYUNDAI SONATA IN WHICH SHE WOULD BE PROTECTED. WHY IS THERE A DIFFERENCE?
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Jun 07, 2009 - Mount Juliet, TN - Air Bags
PASSENGER AIR BAG RANDOMLY DISABLES AND ENABLES WHILE PASSENGERS ARE SITTING IN THE SEAT. THIS INDICATES THAT THE PASSENGER AIR BAG IS NOT WORKING PROPERLY AND IS A SIGNIFICANT SAFETY HAZARD.
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Jan 21, 2009 - Cutchogue , NY - Air Bags
AIR BAG WARNING LIGHT CAME ON AND REMAINED ON. FIRST INCIDENT, MAY 2008. I HAVE BROUGHT THE CAR TO THE DEALER THREE TIMES FOR REPAIR OPERATIONS,AND A FEW MORE TIMES FOR DIAGNOSTIC CHECKS,BUT THE PROBLEM PERSISTS. ATTEMPTS AT REPAIR HAVE INCLUDED REPLACEMENT OF THE FRONT PASSENGER SEAT AND THE AIR BAG SYSTEM CONTROL MODULE. SOME OF THOSE REPAIR OPERATIONS SEEMED TO WORK FOR A WHILE,BUT THE PROBLEM KEEPS RETURNING.
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Jan 08, 2009 - Knoxville, TN - Air Bags
MY 2007 HYUNDAI SANTA FE WAS IN A ROLLOVER CRASH ON 12/23. NONE OF THE AIR BAGS OPENED. THE CAR IS A TOTAL LOSS.
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Nov 25, 2008 - Port Moody, 00 - Air Bags
2007 SANTA FE TAKEN IN FOR THE 2ND TIME TODAY AS THE AIRBAG INDICATOR LIGHT IS PERMANENTLY ON. THE 1ST TIME THIS HAPPENED (FEW MONTHS AGO) THEY REPLACED THE SENSOR, BUT IT HAS HAPPENED AGAIN. AT THE SAME TIME, THE 'BEEP' WHEN LOCKING THE CAR DISAPPEARS. AM CONCERNED THAT THE AIRBAG WILL NOT DEPLOY CORRECTLY.
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Oct 26, 2008 - Tampa, FM - Air Bags
AIR BAG LIGHT IS ON FOR THE THIRD TIME IN TWO YEARS OF OWNERSHIP, DEALER CLAIMS TO HAVE REPLACED A SENSOR ON THE SECOND VISIT. I AM CONCERNED IN THE UNLIKELY EVENT OF A FRONTAL CRASH THE AIR BAGS WILL NOT DEPLOY. IT ALSO CAUSES THE ALARM TO GO OFF 15 SECONDS AFTER LOCKING DOORS.
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Sep 30, 2008 - Lansdale, PA - Side/Window
THE PASSENGER FRONT AIR BAG SENSOR LOCATED IN THE SEAT DOES NOT CORRECTLY CLASSIFY MY WIFE (130 LBS.) AS AN ADULT. AS A RESULT, THE PASSENGER FRONT AIR BAG AND PASSENGER SIDE IMPACT AIR BAGS ARE NOT CONSISTENTLY ACTIVATED. THE "PASSENGER AIR BAG OFF" INDICATOR LIGHT LOCATED ON THE DASH IS ON AT LEAST 30% OR MORE OF THE TIME OF TRAVEL. THIS SYSTEM IS NOT DEPENDABLE IN THE EVENT OF A FRONT OR SIDE IMPACT. THERE IS NO WAY TO KNOW WHEN THE SYSTEM WILL BE ACTIVATED AND PROTECTING MY WIFE. SHE WEIGHS 130 POUNDS IN BODY WEIGHT. I BELIEVE THE SENSOR IN THE SEAT IS POORLY DESIGNED AND ULTIMATELY UNRELIABLE AND UNSAFE.
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Sep 30, 2008 - Lansdale, PA - Frontal
THE PASSENGER FRONT AIR BAG SENSOR LOCATED IN THE SEAT DOES NOT CORRECTLY CLASSIFY MY WIFE (130 LBS.) AS AN ADULT. AS A RESULT, THE PASSENGER FRONT AIR BAG AND PASSENGER SIDE IMPACT AIR BAGS ARE NOT CONSISTENTLY ACTIVATED. THE "PASSENGER AIR BAG OFF" INDICATOR LIGHT LOCATED ON THE DASH IS ON AT LEAST 30% OR MORE OF THE TIME OF TRAVEL. THIS SYSTEM IS NOT DEPENDABLE IN THE EVENT OF A FRONT OR SIDE IMPACT. THERE IS NO WAY TO KNOW WHEN THE SYSTEM WILL BE ACTIVATED AND PROTECTING MY WIFE. SHE WEIGHS 130 POUNDS IN BODY WEIGHT. I BELIEVE THE SENSOR IN THE SEAT IS POORLY DESIGNED AND ULTIMATELY UNRELIABLE AND UNSAFE.
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Sep 14, 2008 - Colorado Springs, CO - Frontal
HYUNDAI SANTA FE PASSENGER SIDE AIR BAG DOES NOT RECOGNIZE SMALL ADULT (WEIGHT 100 - 125).
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Sep 06, 2008 - Bridgeville, DE - Frontal
WE HAVE A 2007 HYUNDAI SANTA FE AND THE FRONT PASSENGER SEAT AIR BAG INDICATOR IS MALFUNCTIONING. MY WIFE (THE PASSENGER) IS 5' 3' AND 115 POUNDS. SHE SITS IN THE SEAT PROPERLY AS STATED IN THE MANUAL, HOWEVER SOMETIMES THE AIR BAG LIGHT IS ILLUMINATED "OFF" INDICATING THAT THE SYSTEM IS NOT ACTIVE (AIR BAG SYSTEM WILL NOT ENGAGE IN CASE OF A FRONTAL CRASH), OTHER TIMES (30%) IT WORKS PROPERLY. I'VE TAKEN IT TO THE DEALER 3 TIMES, 4379, 5767 AND 11,421 MILES. THEY REPLACED THE SEAT BUT IT DIDN'T CHANGE ANYTHING. THEY SAID THEY COULD DO NOTHING ELSE AND MY WIFE SHOULD SIT IN THE BACK SEAT. WHEN WE TEST DROVE THIS VEHICLE EVERYTHING WORKED FINE, THREE WEEKS LATER THE PROBLEM STARTED. MY WIFE AND I HAVE BECOME RELUCTANT TO DRIVE THIS VEHICLE IN ITS CURRENT CONDITION. IF HYUNDAI MOTOR AMERICA CANNOT FIX THIS PROBLEM AS THEY HAVE STATED, THEY SHOULD REPLACE OR BUY THIS (THESE) VEHICLES BACK. I CAN'T UNDERSTAND HOW THIS VEHICLE RECEIVED A 5 STAR CRASH RATING WITH SO MANY SIMILAR COMPLAINS ABOUT THE SAME PROBLEM.
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Aug 21, 2008 - Califonria, MD - Frontal
TL CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN A 150 LBS. OCCUPANT IS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG SENSOR STATES THAT THE AIR BAG IS INOPERATIVE. IN THE EVENT OF A CRASH, THE AIR BAG WILL NOT PROPERLY DEPLOY. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE THE FIRST TIME. DURING THE SECOND VISIT TO THE DEALER, THE FAILURE WAS DUPLICATED; HOWEVER, THEY COULD NOT PROVIDE A REMEDY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 25,000.
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Aug 20, 2008 - Highland Heights, OH - Air Bags
TL CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE FRONT PASSENGER SIDE OCCUPANT SYSTEM LIGHT ILLUMINATED WHEN A 120 LBS. ADULT WAS SEATED IN THE PASSENGER SEAT. THE DEALER STATED THAT THE SYSTEM WAS OPERATING PROPERLY AND THERE WAS NO FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS). THE CURRENT MILEAGE WAS 7,800 AND FAILURE MILEAGE WAS 100.
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Aug 19, 2008 - The Woodlands, TX - Frontal
PASSENGER AIRBAG ON/OFF INDICATOR LIGHT READS OFF, ALTHOUGH A 5'3", 125LB ADULT IS SEATED IN PASSENGER. BROUGHT TO DEALER SERVICE DEPT ATTENTION, TOLD I NEEDED TO WIGGLE IN THE SEAT TO GET ALL FOUR SENSORS TO ACTIVATE. OCCASIONALLY THIS TECHNIQUE WILL GET THE LIGHT TO NO LONGER ILLUMINATE, BUT IF YOU MOVE YOUR POSITION SLIGHTLY - THE LIGHT READ OFF ONCE AGAIN.
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Aug 17, 2008 - Mount Pleasant, PA - Frontal
AIR BAG OFF LIGHT STAY ON EVEN WHEN A SMALLER ADULT OF 120LBS IS SITTING IN THE FRONT PASSENGER SEAT. VERY SERIOUS SAFETY ISSUE.
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Aug 13, 2008 - Centereach, NY - Frontal
AIR BAG LIGHT COMES ON AND PANIC ALARM GOES OFF BY ITSELF. AFTER EACH EVENT, ALARM WILL NOT FULLY RESET.
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Jul 12, 2008 - Hamburg, NY - Frontal
PASSENGER AIR BAG GOES ON AND OFF WHEN PASSENGER IS IN SEAT. OFF MORE THAN ON. IT OCCURS EVERYTIME PASSENGER IS IN SEAT. PASSENGER WEIGHS APPROX 115 LBS. DEALER SAYS THAT AIR BAG SENOR IS SENSITIVE TO WEIGHT OF PASSENGER. DEALER DID NOT FIX. I BELIEVE THIS IS A SAFETY ISSUE.
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Jun 25, 2008 - Adelphi, MD - Air Bags
I HAVE ALSO HAD THIS PROBLEM ON MY 2007 SANTA FE LIMITED (THE AIRBAG INDICATOR AND THE ALARM SOUNDING FOR NO REASON AT THE SAME TIME). THEY BOTH STARTED HAPPENING AT THE SAME TIME. I HAVE THE AIRBAG INDICATOR ILLUMINATED IN THE LOWER RIGHT HAND CORNER OF THE DASHBOARD CONTROL PANEL. I TOOK IT TO THE DEALERSHIP ON THIS PAST MONDAY (23 JUNE 2008) AND THEY WERE ABLE TO SEE THE ERROR CODE. BUT COULD NOT DETERMINE WHAT THE ACTUAL PROBLEM IS. SO THEY CLEARED THE ERROR CODE, CHANGED THE OIL, AND WASHED IT. THE DEALERSHIP TOLD ME TO COME BACK IF IT HAPPENS AGAIN. THE FUNNY THING ABOUT THIS PROBLEM IS THAT IT COMES AND GOES. AS I WAS DRIVING TO THE DEALERSHIP, THE INDICATOR WENT OFF. BUT ONCE I GOT TO THE DEALERSHIP AND THEY WENT TO CHECK IT, IT CAME BACK ON AND STAYED ON. WELL, IT HAPPENED AGAIN THE VERY NEXT DAY. I CALLED THE DEALERSHIP AND THEY HAVE INSTRUCTED ME TO BRING IT IN BECAUSE THIS SHOULD NOT BE HAPPENING. THEY HAVE OFFERED TO PUT ME IN A LOANER CAR WHILE THEY INVESTIGATE WHAT IS GOING ON WITH MY TRUCK. OH I FORGOT TO TELL YOU WHAT HAPPENED AFTER THEY CLEARED THE CODE. AFTER THEY CLEARED THE CODE ON THE 23RD, THE ALARM DOES NOT SOUND WHEN YOU PRESS THE CONTROL BUTTON TWICE. THEY DISARMED SOMETHING ON THE OTHER DAY. I+M THINKING THAT THEY SHOULD DO A WHOLE SYSTEM RESET OR SOMETHING. I WILL KEEP YOU POSTED ON WHAT THEY FIND DURING MY VISIT THIS EVENING OR WHENEVER MY TRUCK IS RETURNED TO ME. HERE+S THE TRICK TO THE SOUNDING ALARM PROBLEM THAT I FIGURED OUT. 1. ARM THE ALARM. 2. WAIT FOR THE 30 SEC+S FOR IT TO SOUND. 3. DISARM THE ALARM. 4. ARM THE ALARM. 5. ALL IS WELL AT THIS POINT WITH THE ALARM. I HAVE FOUND THIS TO WORK FOR ME. BUT IT IS A PAIN IF YOU ASK ME. HOWEVER, UNTIL THERE IS A FIX FOR IT, THIS IS A SOLUTION THAT WORKS.
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Jun 02, 2008 - Waco, TX - Frontal
TL CONTACT OWNS A 2007 HYUNDAI SANTA FE. FROM THE DATE OF PURCHASE, THE CONTACT HAS EXPERIENCED AIR BAG LIGHT FAILURE WITH THE VEHICLE. THE DEALER WAS ABLE TO REPAIR THE FAILURE ON THE DRIVER'S SIDE, BUT NOT THE PASSENGER SIDE. THE AIR BAG LIGHT INTERMITTENTLY ILLUMINATES WITH OR WITHOUT AN OCCUPANT IN THE PASSENGER SEAT. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY PERFORMED A DIAGNOSTIC ON THE SEAT. THEY REPLACED THE SEAT WITH A NEW ONE, BUT THE FAILURE WAS STILL PRESENT. THE DEALER THEN REINSTALLED THE OLD SEAT, BUT REPLACED THE SEAT MODULE. THIS ALSO DID NOT CORRECT THE FAILURE. THE MECHANIC COULD NOT IDENTIFY THE CAUSE OF THE FAILURE AND NO FURTHER REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 33,000. UPDATED 08/01/08
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Mar 07, 2008 - Las Vegas, NV - Frontal, Sensor/Control Module
TL CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE AIR BAG LIGHT WAS ILLUMINATED WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES FOR SERVICING, BUT THEY COULD NOT REPAIR THE FAILURE. THE CURRENT MILEAGE WAS 6,169 AND FAILURE MILEAGE WAS 15. UPDATED 4/11/08 UPDATED 04/11/08
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Feb 07, 2008 - Lewisville, TX - Frontal, Sensor/Control Module
WHEN I SIT IN THE PASSENGER SEAT, THE AIRBAG LIGHT INDICATES "OFF". I WEIGH 130 LBS AND I HAVE READ THE OWNERS MANUAL ON THIS TOPIC. IT DOES NOT MATTER HOW I AM POSITIONED IN THE SEAT, THIS FUNCTION DOES NOT WORK CORRECTLY. I HAVE VISITED MY SERVICE DEPARTMENT AND CALLED HYUNDAI CONSUMER AFFAIRS. THEY STATE THAT THE UNIT IS WORKING AS DESIGNED, BUT CANNOT DESCRIBE HOW IT IS DESIGNED TO WORK, IE, WHAT WEIGHT LIMIT SETS THE AIRBAG TO "ON" POSITION. AS A NORMAL SIZED ADULT, I FEEL THAT MY AIRBAG SHOULD BE OPERATIONAL. I DO NOT FEEL SAFE IN THIS VEHICLE. PLEASE ADVISE HMA TO REPAIR THIS PROBLEM.
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Feb 04, 2008 - Woodbridge, VA - Frontal
2007 HYUNDAI SANTA FE. WHEN MY WIFE (5'4", 115LBS) SITS IN THE FRONT PASSENGER SEAT, THE AIRBAG TURNS OFF. THE VEHICLE DOES NOT RECOGNIZE HER AS AN ADULT AND AUTOMATICALLY SHUTS THE AIRBAG OFF.
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Feb 02, 2008 - Fulton, KY - Frontal, Sensor/Control Module
I AM A 120# 5'6" FEMALE 30 YEARS OLD. WHEN SITTING IN THE PASSENGER FRONT SEAT OF MY HYUNDAI SANTA FE 2007 MODEL, IF I MOVE TO EVEN SHIFT WEIGHT RIGHT OR LEFT, THE AIRBAG LIGHT GOES ON AND OFF. I DO NOT MOVE FORWARD OR BACK, MY SEAT BACK IS IN THE UPRIGHT POSITION. HYUNDAI SAYS THAT THIS IS DUE TO FEDERAL GUIDELINES AND THAT THERE IS NOTHING THEY CAN DO. IT IS BECAUSE I AM BETWEEN 110 AND 120#. IS THIS TRUE?
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Oct 31, 2007 - Phoenix, AZ - Frontal, Sensor/Control Module
TL CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE THE AIR BAG LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ORDERED A FUSE BOX, BUT THAT DID NOT CORRECT THE FAILURE. THEY ORDERED THE SAME PART AGAIN, BUT THE LIGHT REMAINS ILLUMINATED. HE FILED A COMPLAINT WITH HYUNDAI CONSUMER AFFAIRS. THE AIR BAG HAS NOT YET DEPLOYED UNEXPECTEDLY. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 6,000. UPDATED 11/14/07
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Oct 27, 2007 - Richmond, VA - Frontal, Sensor/Control Module
I BOUGHT A 2007 HYUNDAI SANTA FE LIMITED 3 WEEKS AGO. WE HAVE NOTICED THAT REPEATEDLY AND UNPREDICTABLY THAT THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATES, INDICATING THAT THE AIR BAG HAS TURNED OFF, WHILE MY WIFE IS RIDING IN THE FRONT SEAT. SHE IS AVERAGE SIZE FOR AN ADULT FEMALE, AND THERE IS ABSOLUTELY NO REASON THAT THIS SHOULD OCCUR. I FIND THIS TO BE COMPLETELY UNACCEPTABLE AND VERY, VERY DANGEROUS. THIS VEHICLE NEEDS TO BE RECALLED AND THIS FEATURE ABSOLUTELY HAS TO BE CORRECTED. 12,000 OF THE 2005 SANTA FE'S WERE RECALLED AND A CLASS ACTION SUIT WAS FILED FOR AN AIRBAG SENSOR PROBLEM AND THE 2007 VERSION OF THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY.!! THIS IS EXTREMELY DANGEROUS!!! UNNECESSARY DEATH(S) ARE IMMINENT IF THIS IS NOT CORRECTED.
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Oct 26, 2007 - Richmond, VA - Frontal
I BOUGHT A 2007 HYUNDAI SANTA FE LIMITED 3 WEEKS AGO. WE HAVE NOTICED THAT REPEATEDLY AND UNPREDICTABLY THAT THE PASSENGER SIDE AIR BAG SENSOR ILLUMINATES, INDICATING THAT THE AIR BAG HAS TURNED OFF, WHILE MY WIFE IS RIDING IN THE FRONT SEAT. SHE IS AVERAGE SIZE FOR AN ADULT FEMALE, AND THERE IS ABSOLUTELY NO REASON THAT THIS SHOULD OCCUR. I FIND THIS TO BE COMPLETELY UNACCEPTABLE AND VERY, VERY DANGEROUS. THIS VEHICLE NEEDS TO BE RECALLED AND THIS FEATURE ABSOLUTELY HAS TO BE CORRECTED. 12,000 OF THE 2005 SANTA FE'S WERE RECALLED AND A CLASS ACTION SUIT WAS FILED FOR AN AIRBAG SENSOR PROBLEM AND THE 2007 VERSION OF THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY.!! THIS IS EXTREMELY DANGEROUS!!! UNNECESSARY DEATH(S) ARE IMMINENT IF THIS IS NOT CORRECTED.
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Oct 16, 2007 - Mount Ulla, NC - Frontal, Sensor/Control Module
MAJOR SAFETY ISSUE. THE PASSENGER SIDE AIR BAG LIGHT COMES ON AND GOES OFF ALL WHILE RIDING DOWN THE ROAD WITH A PASSENGER OVER 80 LBS RIDING IN THE SEAT. ON AN AVERAGE TRIP OF 30 MINS THE LIGHT WILL SOMETIMES COME ON AND STAY ON OR WILL COME AND GO INDICATING THAT THE AIRBAG WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT. WE ALSO HAVE A 2007 ACCENT THAT IS DOING THE SAME THING JUST NOT AS OFTEN. THE DEALERSHIP HAS PROVIDED ME WITH A LOANER CAR FOR FOUR WEEKS NOW BECAUSE THEY HAVE TOLD ME THEY DON'T KNOW HOW TO FIX THE PROBLEM. MY LOANER HAS THE SAME PROBLEM AS WELL. AFTER RESEARCHING THE PROBLEM ON THE INTERNET I HAVE FOUND THAT THERE ARE SEVERAL CASES OF THIS HAPPENING OUT THERE AND HYUNDAI DOESN'T SEEM TO BE FIXING THE PROBLEM. THEY TOLD ME THAT WHEN THAT LIGHT IS ON THAT THE AIR BAG WILL NOT IN FACT DEPLOY. THIS PROBLEM HAPPENS EVERYTIME WE GET IN THE CAR TO GO SOMEWHERE SO THERE ARE TOO MANY FAILURES TO LIST. I FEEL IT TO BE VERY UNSAFE TO PLACE ANYONE IN THE FRONT SEAT DUE TO THE POSSIBILITY OF SERIOUS INJURIES OR DEATH IN THE CASE OF AN ACCIDENT.
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Sep 19, 2007 - Pittsburg, KS - Frontal
TL CONTACT OWNS A 2007 HYUNDAI SANTA FE. WHILE DRIVING BETWEEN 5 AND 60 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS ILLUMINATING INTERMITTENTLY. THE DEALER INSPECTED THE VEHICLE APPROXIMATELY FIVE TIMES AND IS UNABLE TO DETERMINE THE CAUSE OF FAILURE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 21,000 AND FAILURE MILEAGE WAS 1,000. THE CONSUMER STATED THE PASSENGER SEAT WAS REPLACED IN JULY 2007, HOWEVER THERE WAS STILL NO CHANGE IN OPERATION. UPDATED 10/24/07.
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Aug 23, 2007 - Sherwood Park, Alberta, Canada, 00 - Frontal
PURCHASED A 2007 HYUNDAI SANTA FE IN FEB/07. THE PASSENGER SIDE AIRBAG LIGHT INTERMITTENTLY TURNS ON (AIRBAG IS INACTIVATED) AND OFF (NO LIGHT MEANS AIRBAG ACTIVATED) WHEN MY 5'6" 120LBS WIFE SITS IN THE SEAT. ALL POSITIONAL SUGGESTIONS IN THE MANUAL (SITTING STRAIGHT UP, FEET FLAT ON THE FLOOR, ETC) HAVE BEEN ADHERED TO WITH THE SAME INTERMITTENT RESULT. I WOULD HAZARD A GUESS AND SAY THAT THE PASSENGER AIRBAG IS OFF 75% OF THE TIME WHEN SHE SITS IN THE SEAT. THE ONLY SUGGESTION WE HAVE RECEIVED FROM THE DEALERSHIP IS TO SIT IN THE BACK SEAT.
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Aug 03, 2007 - Reynoldburg , OH - Frontal, Sensor/Control Module
TL CONTACT OWNS A 2007 HYUNDAI SANTA FE. HE STATED THAT THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED THREE TIMES. THE DEALER CLEARED THE CODES FOR THE AIR BAG AND REPLACED THE PASSENGER SIDE FRONT SEAT TWICE. THE AIR BAG MODULE WAS ALSO REPLACED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 7,750.
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Jun 05, 2007 - Boca Raton, FL - Frontal
PASSENGER OCCUPANT CLASSIFICATION SYSTEM (OCS) IMPROPERLY CLASSIFIES ADULTS AS CHILDREN AND DISABLES AIR BAG WHEN IT SHOULD BE ENABLED.
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May 16, 2007 - Drexel Hill, PA - Air Bags
1/26/07-TOOK CAR IN FOR 3,000 MILE SERVICE ACTUAL MILEAGE WAS 3,154. 4/4/07- TOOK CAR IN FOR AIR BAG WARNING LIGHT ON DASH. TECHNICIAN CLEARED ALL FAILED CODES- RECHECKED CODES TO FIND ALL OKAY. MILEAGE WAS 6,138. -+4/6/07- AIRBAG WARNING LIGHT ON DASH IS COMING ON AGAIN. -+4/12/07- TAKE CAR BACK TO DEALER TO CORRECT AIRBAG WARNING LIGHT. CAR WAS AT THE DEALER FOR 3 DAYS WHILE THEY ORDERED AND REPLACE THE MODULE ASSY-AIR B. I AGAIN INDICTAED MY CONERN ON SAFETY OF BAGS DEPLOYING IN AN ACCIDENT. MILEAGE WAS 6,391. -+5/12/07 -++ AIR BAG WARNING LIGHT IS ON AGAIN. -+5/14/07 -++ CONTACT DEALER TO SCHEDULE APPOINTMENT FOR SERVICE ON AIRBAG SYSTEM. -+5/16/07- TAKE CAR IN FOR SERVICE AT 8:00AM. DEALER IS ORDERING A DRIVER SIDE AIRBAG UNIT. THEY INDICATE THAT THIS WILL BE IN THE WEEK ON 5/21/07. I SPOKE WITH THE SERVICE MANAGER (STEVE MOUNTES) ABOUT MY DISPLEASURE ON THIS ISSUE AND MY SAFETY CONCERNS. STEVE DID INDICATE THAT WITH THIS WARNING LIGHT ILLUMINATED ON THE DASH, THE AIR BAGS WOULD NOT DEPLOY. I AGAIN STRESSED MY CONCERN ON THE SAFETY OF THE VEHICLE. I ALSO DISCUSSED MY DISPLEASURE THAT THEY WOULD NOT PROVIDE A LOANER CAR FOR TODAY-++S SERVICE. STEVE INDICATED THAT A LOANER WOULD BE PROVIDED WHEN I BRING THE CAR IN FOR THE DRIVER SIDE AIR BAG REPLACED SCHEDULED FOR THE WEEK OF 5/21/07. SERVICE TIME WAS ONE HOUR. -+5/16/07- FILED AN ELECTRONIC COMPLAINT WITH THE NHTSA.
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Mar 24, 2007 - Miami, FL - Air Bags
I OWN A 07 HYUNDAI SANTA FE. EVER SINCE I BOUGH THE CAR IN OCTOBER I HAVE HAD TROUBLE WITH THE PASSENGER SIDE AIR BAG SENSOR. WHEN I SIT IN THE PASSENGER SIDE THE AIR BAG SENSOR EITHER DOES NOT SENSE MY WEIGHT AND TURNS THE AIR BAG OFF OR IT ACTUALLY TURNS THE AIR BAG ON, BUT IT FLUCTUATES BETWEEN ON AND OFF. I HAVE READ THE MANUAL, AND I AM SITTING PROPERLY ACCORDING TO HYUNDAI INSTRUCTIONS. I HAVE TAKEN THE CAR TO THE HYUNDAI DEALER, AND THE BEST THEY COULD TELL ME WAS SIT IN THE BACK MAM. HOWEVER I DO NOT THINK THIS IS A REASONABLE RESPONSE. I HAVE READ MANY OTHER COMPLAINTS ABOUT THE SAME PROBLEM, AND I FEE THE AIR BAG OR SENSOR IS NOT WORKING PROPERLY , AND THIS IS UNSAFE. ONE OF THE REASONS I BOUGH THIS CAR WAS THE SAFETY FEATURES, AND IT IS DISAPOINTING THAT THOSE FEATURES DO NOT WORK PROPERLY, AND YET HYUNDAI WILL NOT FIX IT. I FEAR THAT I OR SOMEONE ELSE MAY BE SERIOUSLY INJURED DUE TO THIS PROBLEMA DN I I DO NOT FEEL IT IS REASONABLE TO SAY "WELL SIT IN THE BACK" SOEMETHING NEEDS TO BE DONE ABOUT THIS. PLEASE TAKE MY COMPLAINT INTO CONSIDERATION. I STRONGLY FEEL THERE IS A PROBLEM AND HYUNDAI IS OVERLOOKING THIS. FOR MY SAFETY AND THE SAFETY OF OTHERS WE ALL NEED HELP TO GET THIS PROBLED CORRECTED.
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Dec 11, 2006 - Sun City West, AZ - Frontal, Sensor/Control Module
I OWN A 2007 HYUNDAI SONATA. THE PROBLEM IS THE PASSENGER AIR BAG DOES NOT ALWAYS ENABLE WHEN MY USUAL 115 POUND PASSENGER SITS ON THE PASSENGER SEAT. THERE IS NO PROBLEM WHEN A HEAVIER PERSON SITS ON THE SEAT, BUT WHEN MY USUAL PASSENGER (WHO IS MY 75 YEAR OLD WIFE) SITS ON THE SEAT THE AIR BAG SEAT SENSORS DO NOT ALWAYS ACTIVATE. THE SERVICE DEPARTMENT AT A HYUNDAI DEALERSHIP REFERRED ME TO THE MANUAL WHICH DESCRIBES THE PROPER SEATING POSITION. WHEN MY PASSENGER SITS IN EXACTLY IN THAT MANNER, ABOUT 60% OF THE TIME THE SEAT SENSOR ACTIVATES THE PASSENGER AIR BAG. APPARENTLY THE SENSORS ARE SET TO TRIGGER AT OR NEAR 115 POUNDS. AND WHAT CLOTHING SHE WEARS DETERMINES IF SHE IS PROTECTED BY THE AIR BAG OR NOT. I ALSO OWN A 2005 HYUNDAI TUCSON, A COMPACT SUV. THERE IS ABSOLUTELY NO PROBLEM ACTIVATING THE PASSENGER AIR BAG WHEN MY PASSENGER SITS ON THAT SEAT. I BELIEVE THERE IS A SAFETY PROBLEM BECAUSE A MATURE ADULT DOES NOT ACTIVATE A PASSENGER AIR BAG. I AM SURE OTHERS HAVE THE SAME PROBLEM. HYUNDAI SHOULD PROVIDE A METHOD FOR CHANGING THE TRIGGER WEIGHT OF THEIR SENSORS.
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Nov 27, 2006 - Boca Raton, FL - Frontal, Sensor/Control Module
FRONT PASSENGER OCCUPANT CLASSIFICATION SENSOR IS NOT CLASSIFYING MY WIFE CORRECTLY AND DISABLING THE FRONT PASSENGER AIRBAG WHEN SHE SITS IN THE SEAT. CONTACTED MY LOCAL HYUNDAI DEALER AND THEY SAID THIS IS THE WAY IT WORKS AND THERE IS NOTHING THEY CAN DO. (THEY DID CONTACT SOMEONE AT HYUNDAI WHO TOLD THEM THIS)
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Oct 26, 2006 - Arlington, VA - Frontal, Sensor/Control Module
WHEN MY WIFE SITS IN THE PASSENGER SEAT OF OUR 2007 HYUNDAI SONATA, SOMETIMES THE LIGHT ON THE DASH IS LIT, INDICATING THE CAR DOES NOT SENSE A PASSENGER IS SITTING THERE. IN THE EVENT OF A CRASH, THE AIRBAG WOULD NOT DEPLOY. THE DEALER REPLACED THE JELL PACK UNDER THE SEAT BUT THE PROBLEM IS CONTINUING. MY WIFE IS 5"7" AND WEIGHS 126 LBS. THE DEALER SAID TO BE CAREFUL ABOUT POSTURE. WE DROVE THE CAR TO PENNSYLVANIA AND BACK WITHOUT A PROBLEM.
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