Service Brakes Problem on the 2007 MERCURY MILAN
Car problem(s) with the 2007 MERCURY MILAN.
This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process.
You may file your own complaint by calling the NHTSA Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153. You can also file your complaint online.
Problem with Service Brakes
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Apr 30, 2019 - Philadelphia, PA - Service Brakes
BRAKES GO SOFT OR SPONGY RESULTING IN INCREASED BRAKE DISTANCE/LESS RESPONSIVE. WHILE DRIVING ON ON A MAJOR ROAD I HIT A BUMP AND LOST ALL OF THE PRESSURE. THEY WERE NEVER THE SAME AGAIN. I HAVE TO PUSH THE PEDAL TO THE FLOOR TO BRAKE.
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Apr 05, 2019 - Spring Hill, KS - Service Brakes
EXTENDED BRAKING. HAD MY ABS HYDRAULIC CONTROL UNIT REPLACED DUE TO THE COMMON BRAKING FAILURE WITH THIS MODEL YEAR. FORD DEALER REPLACED THE PART AND ABOUT 9MONTHS LATER THE PART FAILED AGAIN. BOTH TIMES I WAS TRAVELING AT HIGHWAY SPEEDS AND NARROWLY AVOID WRECKING. REPLACING THE PART DOES NOT FIX THE PROBLEM.
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Mar 27, 2019 - Rome, GA - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES WITHOUT WARNING WHEN IT WAS DEPRESSED. THE FAILURE CAUSED THE CONTACT TO HAVE TO CONSTANTLY PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THE BRAKE MASTER CYLINDER WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED SHORTLY AFTER THE REPAIR. THE PART WAS REPLACED AGAIN, BUT THE FAILURE CONTINUED. COURTESY FORD LINCOLN OF ROME (101 US-411, ROME, GA 30161, (706) 235-4453) AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
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Mar 19, 2019 - River View, FL - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED TO STOP AT A RED LIGHT AND THE BRAKES MALFUNCTIONED. THE CONTACT REAR ENDED ANOTHER VEHICLE AND CAUSED MINOR DAMAGE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AN INDEPENDENT MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE; HOWEVER, THE BRAKES AND HYDRAULIC CONTROL WERE REPLACED. THE MECHANIC DIAGNOSED THAT THE BRAKES COLLAPSED AND THERE MAY BE A LEAK IN THE ANTI-LOCK BRAKE SYSTEM. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
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Feb 28, 2019 - Holland, MI - Service Brakes
WHEN STOPPING ON AN ICY/SNOW COVERED CITY STREET AND THE ABS KICKS IN THE BRAKES EITHER STOP WORKING OR BECOME SOFT. IN THE WINTER OF 2018 THE BRAKES STOPPED WORKING ALTOGETHER, I HAD THEM SERVICED AND WAS TOLD THE ABS PUMP DID NOT FUNCTION PROPERLY. I HAD THEM SERVICED AGAIN TODAY 2/28/19 AND IT WAS THE SAME ISSUE, ABS PUMP DID NOT FUNCTION PROPERLY.
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Feb 26, 2019 - Cape Coral, FL - Service Brakes
WHEN THE ANTILOCK BRAKE SYSTEM ACTIVATES, THE BRAKE PEDAL GOES TO THE FLOOR CAUSING A LOSS OF BRAKING. THE ONLY WAY I'VE FOUND TO STOP THE VEHICLE IS TO PUMP THE BRAKE PEDAL UNTIL THE BRAKING RESUMES. HOWEVER, ONCE THE VEHICLE STOPS, THE BRAKE PEDAL WILL CONTINUE TO GO TO THE FLOOR VERY EASILY. I WOULD PULL OVER, PUT THE VEHICLE IN PARK, THEN PRESS THE PEDAL DOWN SEVERAL TIMES VERY FIRMLY, CONTINUING UNTIL THE ANTILOCK BRAKE SYSTEM BUILDS UP PRESSURE (OR COMES OUT OF A FAIL MODE). MY MECHANIC HAS WORKED ON OTHER MILAN'S HAVING THE SAME PROBLEM AND AFTER CHANGING MASTER CYLINDERS AND BRAKE BOOSTERS, HE SAID CUSTOMERS ARE REPORTING THE PROBLEM STILL EXISTS. APPARENTLY THERE IS A SERIOUS PROBLEM WITH THE ANTILOCK BRAKE SYSTEM ON THIS MODEL VEHICLE. THIS HAS HAPPENED SEVERAL TIMES SINCE APPROXIMATELY 2014 AND ONLY HAPPENS WHEN THE ANTILOCK BRAKE SYSTEM ACTIVATES. THE LAST TIME THIS HAPPENED WAS ON JANUARY 3, 2019.
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Nov 26, 2018 - Crest Hill, IL - Service Brakes
WHEN I APPLY MY BRAKES AND MY ABS KICKS IN I LOSE BRAKE PRESSURE AND IT TAKES LONGER TO STOP THE VEHICLE. THE VEHICLE IS IN MOTION IN SNOWY OR RAINY CONDITIONS, THIS HAPPENS ONLY WHEN ABS IS ENGAGED. THIS ALSO HAPPENED LAST YEAR, 2017, I SHOULD HAVE REPORTED THIS LAST YEAR AS WELL.
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Nov 26, 2018 - Rochester, MI - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. ON SEVERAL OCCASIONS, WHILE DRIVING IN INCLEMENT WEATHER, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO LINCOLN OF TROY (LOCATED AT 1950 W MAPLE RD, TROY, MI 48084, (833) 895-1682) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS TEST AND BRAKE TEST SHOWED NO ABNORMALITY. ADDITIONALLY, NO DIAGNOSTIC TROUBLE CODES WERE RETRIEVED. THE CONTACT STATED THAT THE BRAKE ROTORS AND BRAKE PADS WERE REPLACED; HOWEVER, THE BRAKE PEDAL WAS SOFT AND SPONGY. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-16448413. THE APPROXIMATE FAILURE MILEAGE WAS 61,220. THE CONSUMER STATED THE WORK WAS DONE AFTER 11/16/2018 INCIDENT DATE.
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Nov 15, 2018 - Mars, PA - Service Brakes
I WAS BRAKING ON A SLIPPERY ROAD AND THE ABS ACTIVATED. THE BRAKE PEDAL THEN BECAME VERY SOFT. IF I PUMP THE BRAKES THE PEDAL THEN FEELS NORMAL UNITL ANY SUBSEQUENT ACTIVATION OF THE ABS BRAKES AND THE PEDAL GOES TO THE FLOOR AND THE CAR IS DIFFICULT TO STOP. THE BRAKE FLUID LEVEL IS FINE AND NO BRAKE LIGHTS COME ON - HOWEVER IN A PANIC STOP THIS COULD LEAD TO THE VEHICLE NOT BEING ABLE TO STOP.
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Oct 28, 2018 - Palm Beach Gardens, FL - Service Brakes
LAST MONTH, IN SEPTEMBER 2018 I WAS PARKING MY CAR, AND BRAKING TO DO SO. I WENT OVER A SMALL POT HOLE IN THE ROAD. LATER WHEN I WENT TO DRIVE IT THE BRAKES WERE SQUISHY AND WENT TO THE FLOOR TO STOP. THIS PROBLEM SEEMED TO GET BETTER, BUT THEN LAST WEEK I HAD ANOTHER DRIVER PULL IN FRONT OF ME AND HAD TO DRIVE OFF THE ROAD TO AVOID A COLLISION AS THE BRAKES DID NOT ENGAGE PROPERLY. NOW THEY GO ALL THE WAY TO THE FLOOR TO BRAKE. I BOUGHT THIS CAR USED BACK IN JUNE, ASKED THE DEALER REPRESENTATIVE ABOUT THE BRAKE ISSUES WHEN MY AIRBAG WAS FIXED, AND HE SAID HE KNEW NOTHING ABOUT IT. THE VEHICLE HAS 33,000 MILES ON IT AS THE PREVIOUS OWNER WAS AN ELDERLY WOMAN. I KNOW THIS IS AN ABS ISSUE. MY MECHANIC TOLD ME THERE IS AN INVESTIGATION BUT RIGHT NOW THIS WOULD COST LIKE 1000$. - AND FROM WHAT I AM READING IT COULD JUST HAPPEN AGAIN. PLEASE DO SOMETHING. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Oct 22, 2018 - Phoenixville, PA - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF PHOENIXVILLE (730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460, (610) 917-8200) WHERE IT WAS DIAGNOSED AND THE HYDRAULIC CONTROL UNIT WAS REPLACED. THE VEHICLE WAS NOT INCLUDED, BUT EXPERIENCED THE SAME FAILURES AS LISTED IN NHTSA ACTION NUMBER: EA18002 (SERVICE BRAKES, AIR). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,489.
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Aug 29, 2018 - Buffalo, NY - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. IMMEDIATELY, THE CONTACT PLACED THE VEHICLE INTO NEUTRAL AND COASTED TO A NEARBY PARKING LOT. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE BRAKE PEDAL SEVERAL TIMES IN AN ATTEMPT TO CORRECT THE RECURRING FAILURE. TOWNE FORD (3535 SOUTHWESTERN BLVD, ORCHARD PARK, NEW YORK 14127, (716) 662-6500) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
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Aug 25, 2018 - Bayshore, NY - Service Brakes
WHILE DRIVING THE CAR AND APPLYING THE BRAKES CAR HITS A BUMP IN THE ROAD, BRAKE PEDAL IMMEDIATELY DROPS TO FLOOR LOSING BRAKE PRESSURE BRAKE PRESSURE DOES NOT COME BACK UNTIL THE CAR IS PUT IN PARK AND BRAKE PEDAL PUMPED REPEATEDLY. THE BRAKE DOES WORK DURING BUT EXCESSIVE FORCE NEEDED TO STOP VEHICLE IT HAS HAPPENED AT LEAST 10 TIMES
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Jun 20, 2018 - Stayton, OR - Service Brakes
I WAS DRIVING IN TOWN AT AROUND 30MPH. MY ABS WARNING LIGHT CAME ON. THE CAR STARTED MAKING A STRANGE NOISE. THEN WHEN BREAKING THE BACK BREAKS SEEMED TO BE TRYING TO LOCK UP. THEN THE PASSENGER AIRBAG WARNING LIGHT CAME ON. AFTER THIS HAPPENED ALL MY GAUGES INCLUDING MY SPEEDOMETER, BLINKERS, HEADLIGHTS, RPM, ETC. BECAME INOPERABLE. I AM NOT ABLE TO DRIVE THE CAR AT ALL DUE TO THIS ISSUE.
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Jun 18, 2018 - Detroit, MI - Service Brakes
BRAKE PEDAL GOES TO THE FLOOR WHEN ABS UNIT IS ACTIVATED THIS HAPPENS WITH THE CAR IN MOTION
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May 11, 2018 - Flowery Branch, GA - Service Brakes
BRAKE PEDAL GOES TO FLOOR MOST OF THE TIME. HAVE HAD BRAKES INSPECTED. REPLACED LEAKING MASTER CYLINDER. DID NOT CORRECT PROBLEM. WAS TOLD ABS HYDRAULIC CONTROL PROBLEM. $1300 TO $1600 TO REPAIR. CAN NOT AFFORD TO PAY. CAR ONLY HAS 77450 MILES. HAVE BEEN TOLD NOT TO DRIVE VEHICLE. FORD NEEDS TO STAND BY THERE PRODUCT. THIS IS A VERY BAD SAFETY ISSUE. PLEASE HELP IN ANY WAY. YOU CAN CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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May 04, 2018 - Pittsburgh, PA - Service Brakes
I DON'T RECALL EXACTLY WHEN THIS ISSUES STARTED BUT IT WAS AT LEAST 2015 POSSIBLY 2014. WHEN AN ABS EVENT OCCURS, THE BRAKE PEDAL GOES SOFT, TO THE FLOOR, AND TAKES LONGER TO BRAKE. THE PEDAL CONTINUES TO BE SOFT FOR ABOUT A DAY INITIALLY BEFORE RETURNING TO NORMAL. NOW IT OCCURS FOR EXTENDED PERIODS OF TIME. THIS REQUIRES TO START BRAKING EARLIER AND LEAVE LOTS OF SPACE BETWEEN MY CAR AND THE CAR IN FRONT OF ME WHICH ISN'T ALWAYS POSSIBLE IN TRAFFIC. THE TIRES TEND TO SLIDE ON WET ROAD CONDITIONS NORMALLY BUT THE BRAKING ISSUE MAKES IT WORSE. VERY SCARY. I HAVE BEEN OVERLY CAUTIOUS AND HAVE HAD MANY CLOSE CALLS BUT NOT HAD AN ACCIDENT BY SOME MIRACLE. REMOVING THE TWO ABS FUSES (8 & 10) WHICH HAS HELPED BUT THIS RESULTED IN THE ABS AND BRAKE LIGHT TO BE ON PERMANENTLY. WITH THE BRAKE LIGHT ON, CAR WILL NOT PASS INSPECTION. BUT WITH THE FUSE IN, IF MY PEDAL IS SOFT AND GOES TO THE FLOOR BEFORE BRAKING, IT WILL NOT PASS INSPECTION EITHER. A GOOGLE SEARCH RESULTED IN THE FOLLOWING VIDEOS: 1) HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 2) HTTPS://WWW.YOUTUBE.COM/WATCH?V=VWFLKCXXZTY GOOGLE IT AND NUMEROUS OTHER VIDEOS WILL BE EASILY FOUND. NOTE: DATE, MILEAGE, AND SPEED IN FOLLOWING QUESTIONS WERE ESTIMATED. I KNOW APPROXIMATELY WHEN IT STARTED. REPORTING A SAFETY ISSUE IN THIS MANNER WAS NOT AN OPTION THAT I WAS AWARE OF.
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Mar 23, 2018 - Tigard, OR - Service Brakes
THE ABS SYSTEM ISN'T WORKING PROPERLY, AND THE BRAKES ARE VERY SPONGY, MAKING IT UNSAFE TO DRIVE THE CAR. THIS STARTED WHEN I WAS BRAKING AT 40 MPH AND HIT A MILD BUMP IN THE ROAD TRIGGERING THE ABS TO ACTIVATE BRIEFLY. THE BRAKES HAVE BEEN INCONSISTENTLY SPONGY EVER SINCE, AND NOT CONSISTENTLY SPONGY RENDERING THE BRAKES UNPREDICTABLE AS WELL AS INTERMITTENTLY UNRESPONSIVE. THE BRAKE FLUID IS FINE, THE MASTER CYLINDER IS NOT LEAKING, AND THE BRAKE PADS AND CALIPERS ARE FUNCTIONING PROPERLY. THIS APPEARS TO BE AN ABS PUMP/ACTUATOR ISSUE.
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Mar 05, 2018 - San Antonio, TX - Service Brakes
I WAS DRIVING HOME FROM WORK WHEN I BEGAN HEARING A NOISE FROM MY PASSENGER SIDE TIRE WHEN I WOULD BRAKE. I PULLED OVER TO SEE IF THERE WAS A FLAT, BUT DIDN'T NOTICE ANYTHING OUT OF THE ORDINARY. I CONTINUED ON THE HIGHWAY HOME AND KEPT HEARING NOISES WHEN I WOULD BRAKE. I TOOK THE EXIT FOR MY NEIGHBORHOOD; WHILE I WAS ON THE ACCESS ROAD SLOWING DOWN TO THE SPEED LIMIT, THE PASSENGER REAR BRAKE LOCKED ON ME. I MADE IT TO A COMPLETE STOP ABOUT 100 FEET FROM THE LIGHT AT THE INTERSECTION. AFTER TURNING ON THE HAZARD LIGHTS, I TRIED TO ACCELERATE, BUT THE CAR DID NOT WANT TO MOVE. I ENDED UP BEING ABLE TO MOVE THE CAR AT A SLOW RATE TO THE STRIP MALL ABOUT A QUARTER OF A MILE AWAY. I CALLED FOR A TOW, BUT ALL THE ONES I REACHED OUT TO HAD AN APPROX. WAIT TIME OF 2 HOURS AND THE DEALERSHIP CLOSED IN 1 HOUR. WHILE DECIDING WHAT TO DO WITH THE CAR, I NOTICED THE ABS LIGHT WAS ON. I WAS ABOUT 5 MINUTES FROM HOME AND DECIDED TO DRIVE THE CAR ONWARD. I TOOK THE CAR AT A SLOW RATE TO TRY AND ENSURE NOTHING HAPPEN. WHEN I TURNED ONTO MY STREET, THE PASSENGER TIRE BLEW OUT AND THE ABS LIGHT TURNED OFF. I DROVE THE LAST FEW FEET HOME AND CALLED A TOW THE FOLLOWING MORNING. THE CAR IS CURRENTLY AT THE DEALERSHIP IN QUEUE TO BE WORKED ON.
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Feb 27, 2018 - St Petersburg, FL - Service Brakes
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE PEDAL HAD TO BE PUMPED BECAUSE THE BRAKE SYSTEM FAILED TO ENGAGE TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE SLID FORWARD AND THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE RECALLS OR NHTSA ACTION NUMBER: PE16017 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
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Feb 20, 2018 - Las Vegas, NV - Service Brakes
THE BRAKE WENT TO THE FLOOR WHEN DRIVING THRU WET SURFACE. ABS PROBLEM, CANNOT STOP THE CAR IN TIME.
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Feb 10, 2018 - Chattanooga, TN - Service Brakes
TWO INCIDENTS, BOTH LIGHT RAIN DAYS, TRAVELING SPEED LIMIT, ON A CITY STREET - WHILE DRIVING I CAME UPON A SITUATION WHERE I WAS REQUIRED TO QUICKLY APPLY MY BRAKES. ONCE BRAKES WERE APPLIED, THE CAR DID NOT STOP AS SOON AS IT SHOULD HAVE AND HIT THE OTHER CAR. AFTERWARDS, ANYTIME I HAD TO TRY TO STOP, THE BRAKE PEDAL HAD TO BE ALMOST TO THE FLOOR BEFORE IT WOULD STOP. THE FIRST TIME, I TOOK IT TO BE LOOKED AT AND WAS TOLD THAT THE BRAKES WERE FINE. THE SECOND TIME, I WAS COMING UPON A LIGHT THAT WAS ABOUT TO TURN RED. I PUT ON MY BRAKE AND THE CAR ONCE AGAIN DID NOT STOP IN THE TIME THAT IT SHOULD HAVE.I WAS ALMOST IN THE MIDDLE OF THE INTERSECTION BEFORE THE CAR STOPPED. I HAD ALREADY HAD MY BRAKES AND ROTORS LOOKED AT SO I KNEW THAT IT WAS NEITHER OF THOSE. FOR THE REMAINDER OF MY DRIVE, I HAD TO PRESS THE BRAKE ALMOST TO THE FLOOR BEFORE IT WOULD STOP. WHEN I DROVE IT AGAIN AFTER WORK, 8 HRS LATER, THE BRAKES WERE BACK TO NORMAL.
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Jan 06, 2018 - Dahlonega, GA - Service Brakes
SPONGY BRAKES AFTER DRIVING OVER ROUGH ROAD. WAS MAKE A RIGHT TURN IN TO GAS STATION WHERE TERRAIN AND ROAD UNEVEN. SCARED ME BECAUSE MY CAR WOULDN+T STOP AS I PUSHED DOWN ON BRAKE. BRAKE WAS PUSHED TO THE GROUND COMPLETELY
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Dec 18, 2017 - Stanley, NY - Service Brakes
I WAS DRIVING ON COUNTRY ROADS WITH SNOWY CONDITIONS, AND WHEN I STARTED BRAKING TO MAKE A TURN,ABS ENGAGED BECAUSE OF SLIPPERY ROADS, IMMEDIATELY THEREAFTER I EXPERIENCED A LACK OF BRAKING POWER /A SOFT SINKING BRAKE PEDAL WITH LITTLE TO NO BRAKING POWER. THIS IS A TRAFFIC SAFETY HAZARD, UPON DOING SOME ONLINE RESEARCH I DISCOVERED THAT THIS IS A COMMON PROBLEM , THE ABS CONTROL MODULE, OR THE HYDRAULIC CONTROL ASSEMBLY HAS A STICKING VALVE IN THE ABS SYSTEM, ROUTING THE BRAKE FLUID THROUGH THE ABS SYSTEM INSTEAD OF TO THE BRAKES, WHERE IT SHOULD GO. FORD MOTOR COMPANY SHOULD BE ISSUING A RECALL FOR THE SAFETY OF THE VEHICLE OWNERS, AND FOR THE INTEGRITY OF THEIR OWN COMPANY THE ABS CONTROL MODULE NEEDS TO BE UPDATED AND REPLACED
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Dec 11, 2017 - Wixom, MI - Service Brakes
WHILE BACKING THE VEHICLE DOWN A SNOWY DRIVEWAY THE ABS ENGAGED BRIEFLY. MOMENTS LATER, I HAD TO BRAKE TO ALLOW AN ONCOMING CAR TO PASS, AND THE BRAKES WERE SUDDENLY VERY SOFT, PEDAL WENT ALMOST TO THE FLOOR AND I HAD TO TAKE EVASIVE MANEUVERS ONTO A CURB TO AVOID COLLISION. THE BRAKES REMAINED VERY SOFT AND SPONGY, THOUGH THEY IMPROVED A BIT WITH PUMPING.
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Dec 05, 2017 - Minneapolis, MN - Service Brakes
AFTER THE ABS ACTIVATES, THE BRAKES GO SOFT ALL THE WAY TO THE FLOOR AND BRAKING IS DIFFICULT. IT HAS HAPPENED ON ICE PATCHES AS WELL AS HITTING A ROUGH PATCH OF ROAD. THE MALFUNCTION MAKES DRIVING INCREDIBLY SCARY AS I DO NOT KNOW HOW LONG IT WILL TAKE TO STOP.
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Oct 19, 2017 - Louisville, KY - Service Brakes
SOFT BRAKE PEDAL, PEDAL GOES MOST OF THE WAY TO FLOOR TO STOP. REPLACED MASTER CYLINDER AND PADS. INFORMED THAT HYDRAULIC CONTROL UNIT WAS BAD AS WELL(COST OF AN ADDITIONAL $1300.00). CONCERNED ABOUT THE COST OF REPAIR AND STORIES OF OTHERS THAT HAD REPEATED FAILURES OF THE HCU. FORD SHOULD REPLACE UNIT FOR FREE AFTER THE FIRST OCCURRENCE. I WILL PAY FOR THE REPAIR ONCE, BUT DON'T WANT TO BE BLEED REPEATEDLY.
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Oct 02, 2017 - Jeannette, PA - Service Brakes
MULTIPLE TIMES WHILE TRYING TO BRAKE IT TAKES LONGER THAN IT SHOULD. IF BRAKING OVER MAN HOLE COVERS, IT WILL FEEL LIKE THE BRAKES ARE SKIDDING. TWO TIMES I HAVE BEEN IN ACCIDENTS WHERE I HAD PLENTY OF BRAKING SPACE AND HAD THE BRAKE TO THE FLOOR BUT STILL DID NOT HAVE TIME TO STOP. BOTH TIMES WERE ON HIGHWAYS
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Sep 26, 2017 - Oak Park, IL - Service Brakes
BRAKE PEDAL LOOSES PRESSURE AND GOES "SOFT" WHEN TRYING TO BRAKE. MOST TIMES HAVE TO PRESS BRAKES TO THE FLOOR TO COME TO COMPLETE STOP.
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Aug 26, 2017 - Crofton, MD - Service Brakes
WHEN DEPRESSING THE BRAKES AND ENGAGING THE ABS THE PEDAL BECOMES SPONGY AND GOES TO THE FLOOR. SOMETIMES PUMPING THE BRAKE BRINGS UP THE PRESSURE AGAIN BUT NOT ALWAYS. I'VE HEARD IT COULD BE THE ABS MODULE GONE BAD.
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Aug 10, 2017 - Abbottstown, PA - Service Brakes
WHEN I APPLY MY BRAKE, THE PEDAL GOES TO THE FLOOR AND IS HARD TO STOP, AFTER STOPPING I WILL PUMP THEM AND GET PRESSURE BACK, BUT AS SOON AS I BRAKE AGAIN THE PEDAL GOES TO FLOOR AND IS HARD TO GET TO STOP.
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Aug 01, 2017 - South Charleston, WV - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE TOOK AN EXCESSIVE AMOUNT OF TIME TO SLOW DOWN. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ... .UPDATED 11/16/17 THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE ABS PUMP WAS REPLACED. UPDATED 12/18/2017
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Jun 26, 2017 - Dothan, AL - Service Brakes
JUST PURCHASED THIS CAR USED. 91, K MILES. BRAKES FAILED ON ME. I TURNED AROUND IN A PARKING LOT MAKING A SHARP LEFT TURN AND PULLED BACK OUT ONTO THE ROAD. I WAS ONLY ABOUT 20 YARDS FROM A STOP SIGN. WHEN I APPROACHED THE STOP SIGN, MY BREAKS WENT TO THE FLOOR AND WE WENT STRAIGHT THROUGH THE INTERSECTION, UNABLE TO STOP. I PUMPED THEM LIKE CRAZY AND WE SLOWED TO A STOP ABOUT 4 CAR LENGTHS FROM THE STOP SIGN.
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Jun 01, 2017 - Ypsilanti, MI - Service Brakes
ANTI-LOCK BRAKE ISSUE IN FIVE MONTHS I HAVE HAD TO REPLACE TWO ABS MODULES/UNITS. I FIRST NOTICED MY BRAKES GETTING SPONGY IN LATE 2016, THAT'S WHEN THE FIRST ABS WAS REPLACED. ALTHOUGH THIS FIXED THE ISSUE FOR A COUPLE WEEKS, I THEN STARTED TO NOTICE THAT MY BRAKES WERE LOCKING, WHEN NOT APPLYING THE BRAKES. I RETURNED TO THE REPAIR SHOP WHICH LEAD TO NEW COMPONENTS ON MY BRAKES(PADS FRONT AND REAR, CALIPERS ROTORS.ETC.) BECAUSE OF THE WEAR. ALL WERE REPLACED. THEN THE SITUATION HAPPENED AGAIN WHEN MY TEENAGE SON WAS DRIVING. UNDER ACCELERATION, THE BRAKES STARTED APPLYING PRESSURE, WHICH THE ENGINE HAD TO COMPENSATE FOR. AFTER TAKING IT IN TO BE REPAIRED AGAIN, THAT IS WHEN THE SECOND ABS UNIT WAS REPLACED. THIS WAS AFTER THREE DAYS OF TROUBLE-SHOOTING. I FEEL THIS IS A SAFETY ISSUES, AND I HAVE SPENT AN EXHAUSTIVE AMOUNT OF MONEY ON THIS ONE ISSUE. I CAN ONLY ASSUME ALSO, THAT BECAUSE OF BRAKING, WHILE I WAS ACCELERATING, THERE WILL BE MORE ISSUES DOWN THE ROAD. PLEASE ADVISE. THANK YOU.
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Apr 06, 2017 - Hampton, VA - Service Brakes
WHILE DRIVING ON APRIL 29, 2016 THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WHEN ATTEMPTING TO BRAKE ON A CITY STREET. CAR WOULD STILL STOP , BUT NOT VERY SAFELY. TOOK CAR TO MECHANIC. MECHANIC BLED AND ADJUSTED BRAKES, CHARGING $35.00. ON 4/7/17 THE SAME THING HAPPENED. WILL TAKE BACK TO MECHANIC ALONG WITH ARTICLE FROM 12/27/16.
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Mar 13, 2017 - Harrison City, PA - Service Brakes
BRAKES CONTINUE TO BE AN ISSUE TO THE POINT I AM NOT ABLE TO DRIVE THE CAR IN BAD WEATHER OR ON ROUGH ROAD. I HAVE BORROWED A CAR TO DRIVE DURING SNOW ETC. BRAKES GO TO THE FLOOR AND DO NOT WORK DEFINITELY ONCE ABS SYSTEM IS ACTIVATED. BRAKES ON A DAILY BASIS CONTINUALLY GO TO THE FLOOR AND DO NOT GRAB ONCE APPLIED. BRAKES ARE WORKING DAY TO DAY DRIVING ON DRY SMOOTH ROADS, BUT TYPICALLY THEY GO TO THE FLOOR AND YOU CAN FINALLY STOP WITH AMPLE SPACE ALLOWED. WHEN BRAKE IS APPLIED, YOU FEEL AN INITIAL GRAB, THEN LET GO, PROPELLED FORWARD, AND THEN THE FINAL GRAB ONCE PETAL IS AT THE FLOOR. THIS IS UNPREDICTABLE AND UNCOMFORTABLE TO BE USING BRAKES IN BUMPER TO BUMPER TRAFFIC LET ALONE DAY TO DAY DRIVING STOPPING BEHIND ANOTHER CAR. MUST ALWAYS LEAVE LOTS OF STOPPING DISTANCE IN FRONT OF THE CAR FOR ENOUGH SPACE TO STOP. BRAKES AT TIMES HAVE TO BE PUMPED TO GET ANY PRESSURE. ALL INSPECTIONS ARE UP TO DATE, AND BRAKE PARTS ARE NEW (PADS, ROTORS, MASTER CYLINDER) AND REPEATEDLY CHECKED OVER LAST FEW YEARS. IT HAS COME TO THE POINT I CANNOT DRIVE THE CAR IN THE WINTER. I CANNOT AFFORD A CAR PAYMENT. MINE CAR IS PAID FOR. AND MY CAR IS KEPT IMPECCABLE AND MAINTAINED CONSTANTLY. I WANT MY CAR FIXED. I LOVE MY CAR. THIS HAS BEEN ONGOING FOR SOME TIME NOW AND EVERY GARAGE ASSURES ME MY BRAKES ARE SOFT BUT NOTHING WRONG THAT THEY CAN FIND AFTER HOURS AND HOURS AT DIFFERENT REPAIR SHOPS. WHAT IS BEING DONE TO REMEDY THIS? I DO NOT HAVE SCANNING ABILITIES FOR REPAIR RECEIPTS TO BE UPLOADED. I DO NOT HAVE ALL THE RECEIPTS FOR EVERY TIME I HAD A BRAKE INSPECTION WORRIED ABOUT MY BRAKES. I DO HAVE MOST RECENT RECEIPTS FOR SAFETY CHECK 5/3/16, MASTER CYLINDER REPLACED 8/8/16 (PROBABLY NOT NEEDED), BRAKE CHECK 12/14/16, AND BRAKE CHECK 1/17/17. RECEIPTS ARE FROM DIFFERENT GARAGES. THIS CAR IS FOR SURE NOT SAFE TO DRIVE IN SNOW.
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Mar 13, 2017 - Kalamazoo, MI - Service Brakes
THE ANTI LOCK BRAKES CAME ON WHEN I WAS SLIDING IN SNOW . THEN MY BRAKES WENT SOFT . I HAD TO STOP AND PUT MY CAR IN PARK AND PUMP THE BRAKE PEDDLE TO GET THEM TO COME BACK UP. VERY SCARY THIS IS THE SECOND TIME IT HAS HAPPENED!
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Mar 04, 2017 - Kalamazoo, MI - Service Brakes
EXTENDED BRAKING DISTANCE THIS IS NOW THE SECOND TIME THIS HAS HAPPENED TO MY CAR, THE FIRST TIME WAS LAST WINTER. IT WAS A LITTLE SLIPPERY ON THE ROADS SO I WAS NOT AT ALL GOING FAST, COMING TO A STOP SIGN IN MY NEIGHBORHOOD BRAKING, THE ANTILOCK BRAKES KICKED IN, MADE A LITTLE NOISE, I STOPPED AND THEN WENT ON MY WAY. THE NEXT TIME I CAME TO STOP AFTER THAT I COULD BARELY STOP AND HAD TO PRESS MY FOOT TO THE FLOOR TO DO SO. IT WAS LIKE IT WANTED TO STOP AT THE NORMAL TIME BUT THEN RELEASED A LITTLE TO HAVE MY FOOT GO ALL THE WAY DOWN TO THEN STOP. I TOOK IT TO THE LOCAL NEIGHBORHOOD AUTO PLACE, AND THEY DIDN'T KNOW WHAT IT COULD BE BUT THEY BLEED THE BRAKES AND DID SOMETHING ELSE THAT ACTUALLY FIXED IT. FAST FORWARD TO THIS YEAR DECEMBER, SAME THING, TURNING INTO A STORE PARKING LOT, SO AGAIN GOING SLOW, SLIPPERY OUT, ANTI LOCK BRAKES KICK IN. I DIDN'T THINK ANYTHING OF IT BECAUSE THE CAR HAD BEEN FIXED LAST YEAR. HOWEVER, WHEN I WENT TO PARK I ALMOST CRASHED RIGHT INTO THE FRONT OF THE STORE BECAUSE I WAS NOT PREPARED TO NOT STOP ON TIME. I WAS ABLE TO STOP FINALLY, SCARED TO DEATH. TOOK IT BACK TO THE SAME PLACE THEY STILL CAN'T FIGURE IT OUT AND TRIED WHAT THEY DID LAST TIME BUT IT DIDN'T WORK. AROUND THIS SAME TIME I CAME ACROSS THE ARTICLE ABOUT THE INVESTIGATIVE RECALL ABOUT THIS VERY ISSUE, FORWARDED IT TO THE LINCOLN MERCURY DEALERSHIP I GOT MY CAR FROM AND WAS TOLD YES THEY KNOW WHAT IT IS AND HAVE HAD TO REPAIR SEVERAL ALREADY THIS WINTER BUT SINCE IT IS NOT AN ACTUAL RECALL I WOULD HAVE TO PAY TO GET IT FIXED. IT INVOLVES THE HCI (HYDROLIC CONTROL UNIT) AND ECI (ELECTRICAL CONTROL UNIT). SO NOW I'M STUCK, STILL SCARED UNTIL THIS RECALL HAPPENS OR UNTIL I CAN COME UP WITH THE $900+ THEY SAY IT WILL COST.
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Mar 01, 2017 - Shrewsbury, MA - Service Brakes
WHEN THE ABS ENGAGES FOR ANY REASON, NO MATTER HOW MINUTE THE EVENT WAS, MY BRAKE PEDAL SINKS ALL THE WAY TO THE FLOOR AND I DO NOT STOP. I RECENTLY REAR ENDED SOMEONE (THANKFULLY IT WAS NOT A BIG DEAL) AND IT WAS BECAUSE IT WAS RAINING AND A LITTLE BIT SLIPPERY. MY ABS ENGAGED AND INSTEAD OF THE CAR STOPPING, I CONTINUED MOVING AT THE SAME (ALBEIT SLOW) SPEED, UNTIL THE CAR IN FRONT OF ME WAS TAPPED, DESPITE ME SLAMMING ON THE BRAKE. AFTER, I ACTUALLY HAD TO PULL OVER AND PUMP MY BRAKES FOR THEM TO WORK PROPERLY AGAIN! IT IS WINTER HERE IN NEW ENGLAND AND I NOW HAVE TO KEEP A SIGNIFICANT DISTANCE BETWEEN MYSELF AND CARS IN FRONT OF ME TO ACCOMMODATE FOR THIS INSANE, DANGEROUS SITUATION. NOTHING IS WRONG WITH MY BRAKES THEMSELVES, THEY HAVE BEEN REPLACED AND THE FLUID LEVELS ARE NORMAL. EVERY TIME MY ABS ENGAGES, I HAVE TO GO THROUGH THE PROCESS OF PUMPING MY BRAKES BACK UP. THIS NEEDS TO BE RECALLED!!!!! THIS IS DANGEROUS! IT HAS BEEN HAPPENING FOR SEVERAL YEARS NOW BUT NO PROBLEM COULD EVER BE FOUND WITH MY BRAKES. I'VE JUST LEARNED TO KEEP A SIGNIFICANT DISTANCE. I CANNOT REMEMBER WHEN IT FIRST TOOK PLACE, BUT I WOULD GUESS IT STARTED IN 2015.
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Feb 11, 2017 - Lincoln Park, MI - Service Brakes
ON 02-09-2017 I WAS ON MY WAY HOME FROM WORK AND WHEN I WAS SLOWING DOWN TO STOP AT A RED LIGHT TO TURN RIGHT ON A TWO LANE RURAL HIGHWAY THAT HAS THE MAX SPEED OF 55 IS WHEN THE BRAKE PEDAL STARTED TO FEEL LIKE IT WAS PULSATING AND SPONGY AND THEN IT WENT TO THE FLOOR AND I HAD TO PUSH THE PEDAL HARDER TO KEEP IT FROM GOING INTO THE INTERSECTION. I TRIED PUMPING IT TO SEE IF IT WOULD BRING THE PEDAL BAKE UP BUT IT NEVER DID. AND THE BRAKE PEDAL STAYED THAT WAY UNTIL I GOT IT HOME. THERE ARE NO LEAKS OF ANY KIND FROM THE BRAKE SYSTEM AND I WAS TOLD AT THE DEALERSHIP THAT IT SOUNDED LIKE IT WAS THE HYDRAULIC CONTROL UNIT BECAUSE THEY HAVE HAD PEOPLE COME IN BEFORE WITH THE SAME PROBLEM.
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Feb 09, 2017 - Pittsburgh, PA - Service Brakes
WHEN DRIVING AND A POTHOLE IS STRUCK, BRAKES GO OUT COMPLETELY FOR A FEW SECONDS. AS A WHOLE, THE BRAKES NOW OPERATE AT ONLY APPROX. 25% EFFECTIVENESS. THE ISSUE WAS CONFIRMED TO BE RELATED TO THE HYDRAULIC CONTROL UNIT (HCU) BY ALLSTATE INSURANCE CO., WOLTZ AND WIND FORD (LOCAL DEALER), AND APEX AUTOBODY (LOCAL AUTOBODY).
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Feb 02, 2017 - Newville, PA - Service Brakes
WHILE DRIVING ON A CITY STREET AND BRAKING TO STOP AND SLOW DOWN, BRAKE PEDAL WENT TO THE FLOOR. WAS ABLE TO BRING THE VEHICLE SAFELY TO A STOP WITHOUT ACCIDENT. THE VEHICLE WAS TOWED TO A NEARBY DEALER WHO CHECKED THE BRAKES FOR AIR IN THE LINE AND THEN DETERMINED THAT THE MASTER CYLINDER WAS DEFECTIVE AND NEEDED REPLACED. MASTER CYLINDER WAS REPLACED AND CORRECTED THE PROBLEM.
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Feb 02, 2017 - Abbeville, LA - Service Brakes
AFTER HITTING A PATCH OF WATER AND BRAKING THE BRAKES WENT OUT. DEALER IS REPORTING TO ME THAT THE ABS HYDRAULIC CONTROL UNIT IS SUSPECTED AS THE ISSUE.
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Jan 28, 2017 - Forest Lake, MN - Service Brakes
WHEN ATTEMPTING TO STOP ON A CITY STREET, AT AN INTERSECTION, THE BRAKE PEDAL WENT TO THE FLOOR REQUIRING ME TO USE THE EMERGENCY BRAKE TO STOP. EVEN DOING THIS, WE WOUND UP IN AN ONCOMING TRAFFIC LANE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE BRAKES WERE REPAIRED. I HAVE A SERVICE ORDER FROM THE PRIVATE REPAIR SHOP DESCRIBING WHAT WAS DONE TO REPAIR THE SYSTEM.
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Jan 27, 2017 - Los Angeles, CA - Service Brakes
MY CAR HAS ON SEVERAL OCCASIONS LOST BRAKE PRESSURE AFTER GOING OVER A BUMP OR SOME HARD ROAD CONDITIONS. THE FIRST TIME IT HAPPENED I HAD MY BRAKES CHANGED BECAUSE I THOUGHT THEY WERE NOT GOOD. THE SHOP, FIRESTONE (LOS ANGELES, CA) MADE SEVERAL ATTEMPTS TO GET RID OF THE SOFTNESS AND GOING TO THE FLOOR HALF WAY, BUT NOT UNTIL THEY BLED THE BRAKES FOR THE 2ND TIME DID IT SEEMS TO WORK. SECOND TIME I WAS IN MEXICO AND THE BRAKES WERE GREAT - THEN I WENT OVER A LARGE SPEED BUMP AND MY BRAKES ALL OF A SUDDEN WENT COMPLETELY SOFT. I TOOK IT TO A SHOP AND THEY SAID THE BRAKES WERE FINE. THEY BLEED THE BRAKES AND THINGS SEEMED GOOD AGAIN. THE THIRD TIME IT HAPPENED I WENT OVER A POTHOLE AND AGAIN THE BRAKES WENT FROM GOOD TO TOTALLY SOFT AGAIN. I TOOK THE CAR TO MARINA FORD DEALERSHIP AND THEY TOLD ME THAT IT WAS THE HYDRAULIC CONTROL UNIT AND TOLD ME THAT IT WOULD BE A $1,600 REPAIR. I WAS SHOCKED AND TOLD THEM I THINK THERE IS SOMETHING TERRIBLY WRONG WITH THIS UNIT BECAUSE I HAVE GONE THROUGH A LOT OF TROUBLE WITH THESE CARS BRAKES. THEY SAID THEY CAN FIX IT, BUT I DIDN'T HAVE $1,600 AT THE TIME TO SPEND. SO I BLEED THE BRAKES MYSELF AND CHANGED THE ROTORS AND PADS MYSELF. AFTER THREE TIMES BLEEDING ALL FOUR BRAKE LINES - IT SEEMED GOOD AGAIN, BUT WHEN I AM AT A LONG LIGHT THE BRAKES START TO GO DOWN TO ABOUT HALF WAY AND THE CAR STARTS SLOWING MOVING UNTIL I PUMP THE BRAKES. I REALLY THINK FORD SHOULD REPLACE THIS. IT IS DANGEROUS AND IT IS THEIR ERROR I BELIEVE. IT IS A LEMON PART. THEY TOLD ME THAT SOME BRAKE FLUID GETS STUCK IN THE HCU AFTER A PERCEIVED ABS EVENT. THEN IT SHOULD COME BACK THROUGH THE UNIT AGAIN, BUT IT DOESN'T AND GET STUCK IN THERE AND THAT IS WHY THE BRAKES ARE SOFT. THIS SOUNDS TO ME LIKE A FAULTY PART, BUT THEY WON'T FIX IT UNLESS I GIVE THEM $1,600! I CAN'T CHANGE IT MYSELF, IT REQUIRES THAT THERE IS A COMPUTER RESET AND ONLY FORD HAS THAT.
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Jan 18, 2017 - Spring Hill, KS - Service Brakes
TWO OCCURRENCES OF FAILED BRAKES. THE FIRST OCCURRED IN A HIGHWAY CONSTRUCTION ZONE GOING OVER THE ROUGH ROAD. VEHICLES IN FRONT HAD BEGUN TO SLOW IN FRONT OF ME, REQUIRING THE BRAKES TO BE APPLIED. AFTER AN ESTIMATED HALF SECOND OF INITIAL BRAKING, THE PEDAL WENT TO THE FLOOR AND LOST NEARLY ALL BREAKING CAPACITY. AFTER LETTING OFF THE PEDAL AND REAPPLYING SEVERAL TIMES THE BRAKES RECOVERED ENOUGH TO SLOW THE CAR. ESTIMATED SPEED AT TIME OF INITIAL BREAKING WAS 50-55 MPH. THEY DID NOT FULLY RECOVER TO FULL CAPACITY UNTIL A SEVERAL MORE BREAKING CYCLES. THE SECOND OCCURRED WHILE TURNING ONTO A ROUGH TURN LANE ADJACENT TO THE HIGHWAY TRAVELING AT ABOUT 65 MPH. AFTER A MOMENT OF INITIAL BRAKING, THE PEDAL WENT TO THE FLOOR AND HAD ZERO BRAKING CAPACITY. THE CAR CONTINUED TO COAST AS I WAS APPLYING THE EMERGENCY BRAKE BUT CAUSED THE CAR TO RUN THROUGH THE INTERSECTION AT ABOUT 55-60 MILES AN HOUR. THE CAR IS CURRENTLY AT THE FORD DEALER, DIAGNOSED AS A FAILED ABS HYDRAULIC CONTROL UNIT.
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Jan 13, 2017 - Columbia, PA - Service Brakes
IN 2016 ON A WINTRY DAY I HAD AN ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT CAME UP AGAIN BY ITSELF HOURS LATER. JANUARY 10TH 2017 HAD ANOTHER ABS EVENT AND THE PEDAL FELL TO THE FLOOR. IT COST ME $387.00 TO FIX IT. THE ABS SYSTEM HAS A SAFETY ISSUE AND I URGE YOU TO PLEASE TAKE A LOOK AT THIS. HUNDREDS OF PEOPLE HAVE HAD THIS PROBLEM. TAKATA RECALL FORD SENT ME A LETTER STATING I HAVE TAKATA BUT THEY HAVEN'T FIXED IT.
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Jan 12, 2017 - Waterville, OH - Service Brakes
ROADS WERE SNOW COVERED AND WHEN WENT TO BRAKE, THE PEDAL WENT TO THE FLOOR. THE ABS DID NOT KICK IN BUT HAD NO BRAKES. PUMPED SEVERAL TIMES BUT PEDAL WOULD JUST GO TO THE FLOOR. THIS IS AS REPORTED BY MY MOTHER.
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Jan 12, 2017 - Bethel Park, PA - Service Brakes
WHEN WE PRESS ON THE BRAKES, WE NEED TO PRESS VERY HARD ALL THE WAY TO THE GROUND. WE PULL OVER AND TURN VEHICLE OFF AND RESTART IT. THIS HAS HELPED IN THE PASS BUT NO LONGER, WE ARE AFRAID TO DRIVE IT. WE HAVE TAKEN TO A FEW GARAGES AND SAID BRAKES ARE FINE. TODAY IT'S AT A FORD DEALER BEING CHECKED OUT. THIS IS OUR DAUGHTERS CAR FOR COLLEGE SHE IS TERRIFIED TO DRIVE IT, SHE SAID IT REALLY DOESN'T WANT TO STOP, AND GETTING MUCH WORSE. YOUR HELP IN THIS MATTER IS VERY MUCH APPRECIATED. THIS HAPPENS ON BACK ROADS AT STOP SIGNS AND RED LIGHTS. ALSO GETTING OFF HIGHWAY WHEN I HAD TO MAKE A SUDDEN STOP. THIS STARTED IN APRIL OF 2016 AND GETTING WORSE.
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Jan 10, 2017 - Mascoutah, IL - Service Brakes
WHILE DRIVING STRAIGHT ON AN ICY ROAD, BRAKE PEDAL WENT TO FLOOR AND LOST BRAKING - PUMPING THE BRAKES HELPED RESTORE BRAKING ENOUGH TO GET IT TO REPAIR SHOP 1 BLOCK AWAY - REPLACED ABS BRAKE CYLINDER AT COSTS OF MORE THAN $1000 DEC 2015.
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Jan 09, 2017 - Oxford, CT - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES DID NOT DECELERATE THE VEHICLE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 04/05/17** UPDATED 09/14/17
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Jan 06, 2017 - Twin Falls, ID - Service Brakes
I WAS DRIVING FORWARD AT ABOUT 15 MPH ON A SNOW COVERED ROAD (RESIDENTIAL CITY STREET). I CAME UPON AN UNCONTROLLED INTERSECTION WHEN I NOTICED A CAR COMING FROM MY RIGHT SIDE, I THEN ATTEMPTED TO SLOW DOWN AND STOP. WHILE TRYING TO SLOW DOWN MY BRAKE PEDAL LOST ALL PRESSURE AND WENT TO THE FLOOR, CAUSING AN INABILITY TO SLOW DOWN PROPERLY. RESULTING IN MY CAR HITTING THE REAR DRIVER SIDE OF THE OTHER CAR IN THE MIDDLE OF THE INTERSECTION. MY BRAKE PEDAL HAS LOST PRESSURE 3 TIMES PREVIOUSLY ALL IN THE SAME WINTER CONDITIONS (SNOW AND ICY ROAD) AND WHILE TRYING TO SLOW DOWN. I TOOK MY CAR TO 2 DIFFERENT MECHANICS, WITH NO ISSUES FOUND WITH THE BRAKE SYSTEM. 1 OF THE PREVIOUS TIMES I HAD TO USE MY EMERGENCY BRAKE FOR THE CAR TO STOP COMPLETELY THE OTHER 2 TIMES TOOK AN EXTENDED AMOUNT OF TIME FOR THE CAR TO STOP. WHEN MY BRAKE PEDAL LOSES PRESSURE I IMMEDIATELY PARK MY CAR, THE PRESSURE ON THE BRAKE PEDAL WITH GO BACK TO NORMAL AFTER LETTING THE CAR SIT FOR AT LEAST 5 HOURS IF NOT LONGER.
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Jan 05, 2017 - Omaha, NE - Service Brakes
SOFT BRAKE PEDAL BRAKE PEDAL WILL GO SOFT WHEN THE ABS SYSTEM ACTIVATES AND WILL CONTINUE TO BE SOFT FOR A PERIOD OF TIME. FIRST EXPERIENCED THIS IN WINTER 2015/2016 AND BRAKE WAS SOFT FOR SEVERAL DAYS AFTER ABS SYSTEM ACTIVATED DUE TO SNOW ON THE GROUND. AFTER SEVERAL DAYS THE BRAKES WENT BACK TO NORMAL. HOWEVER AGAIN THIS WINTER 2016/2017 THE ABS WAS ACTIVATED IN DECEMBER 2016 AND THE BRAKES WENT SOFT AND CONTINUE TO BE SOFT TO DATE. I HAVE TO DOUBLE PUMP MY BRAKES SEVERAL TIMES IN ORDER FOR THE BRAKES TO ACTIVATE WITHOUT HAVING TO PUSH MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. I HAVE NOT HAD ANY ACCIDENTS BUT CONSIDER THIS A HUGE SAFETY HAZARD AND A DEFECT RELATED TO THE MANUFACTURING OF THE VEHICLE.
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Jan 05, 2017 - Van Wert, OH - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ALL THE WAY DOWN BUT NOT CLEAR TO THE FLOORBOARD THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/03/17
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Dec 30, 2016 - Kountsze, TX - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
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Dec 29, 2016 - Bethlehem, PA - Service Brakes
I AM THE OWNER OF A 2007 MERCURY MILAN.IN JANUARY OF 2013 ONE OF MY FRONT WHEELS HIT A SMALL BUMP IN THE ROAD WHILE BRAKING WHICH CAUSED THE ABS SYSTEM TO ENGAGE. IMMEDIATELY AFTERWARDS MY BRAKE PEDAL WENT TO THE FLOOR. I TOOK IT TO THE DEALER AND THEY REPLACED THE BRAKE BOOSTER AND MASTER CYLINDER, WHICH WERE BOTH COVERED UNDER THE EXTENDED WARRANTY. HOWEVER THEY ALSO SAID THAT MY FRONT AND REAR ROTORS AND BRAKE PADS WERE RUINED AND ALL MUST BE REPLACED. THIS WAS NOT UNDER WARRANTY. THE PRICE TAG FOR THIS WAS $604.51. I WAS TOLD IF I GOT THE WORK DONE ELSEWHERE I WOULD VOID THE WARRANTY. SO I PAID THE $604.51. IN JUNE 2016 WHILE GOING DOWN A STEEP HILL I HAD TO BRAKE LIGHTLY WHEN ONE OF MY FRONT WHEELS HIT A SMALL POTHOLE, THE ABS ENGAGED AND AGAIN MY BRAKE PEDAL IMMEDIATELY WENT TO THE FLOOR AGAIN. RESEARCHING THE PROBLEM I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH 2007 MILAN+S AND FUSIONS. THE ABS PUMP IS DESIGNED POORLY AND THE VALVES TEND TO STICK AFTER AN ABS EVENT. FURTHER RESEARCH REVEALED THAT FORD HAS KNOWN ABOUT THIS PROBLEM SINCE 2007 AND CHOSE TO DO NOTHING ABOUT IT. THIS TIME THE COST TO FIX IT COST $112.80. THE DEALER ALSO TOLD ME IF IT HAPPENS AGAIN THE +HCU/ECU+ UNIT WILL HAVE TO BE REPLACED AT A PRICE OF $1900. I AM SURE THAT THIS PRODUCT DEFECT HAS BEEN WELL KNOWN AND DOCUMENTED BY FORD. I'VE PAID A TOTAL OF $717.31 FOR A PROBLEM THAT FORD HAS KNOWN ABOUT FOR THE BETTER PART OF NINE YEARS. I WOULD LIKE TO BE COMPENSATED FOR THESE CHARGES. I WROTE A LETTER TO FORD MOTOR COMPANY ONLY TO GET A GENERIC LETTER BACK STATING THAT I NEED TO GO THROUGH THE DEALER IF I HAVE ANY CONCERNS. I DID THIS ONLY TO BE TOLD THAT ANYONE CAN FIND ANYTHING ON THE INTERNET WHEN I DESCRIBED TO THEM ALL THE OTHER PEOPLE WHO WERE HAVING THE SAME PROBLEM WITH THEIR MILAN. I SAW A RECENT ARTICLE THAT FORD IS BEING INVESTIGATED SO I DECIDED TO WRITE TO YOU ABOUT THIS!
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Dec 29, 2016 - Midland, MI - Service Brakes
MUSHY BRAKES BOTH WHILE STATIONARY AND IN MOTION ~ TWICE IN 2016. FRONT AND REAR BRAKE PADS WERE REPLACED ON 01/18/2016. ABS CONTROL MODULE WAS REPLACED ON 12/23/2016.
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Dec 29, 2016 - Jackson, MI - Service Brakes
I DRIVE A 2007 MERCURY MILAN, AND I EXPERIENCED A LOW BRAKE PEDAL AFTER AN ABS EVENT. I WAS TRAVELING AT 25 MPH AND WAS APPROACHING A TRAFFIC LIGHT THAT WAS CHANGING TO RED. I APPLIED THE BRAKES TO STOP AND SLID ON A PATCH OF ICE. MY ABS KICKED IN AND IMMEDIATELY AFTERWARDS MY BRAKE PEDAL FELL TO THE FLOOR. I WAS ABLE TO CONTINUE DRIVING, HOWEVER, I FELT VERY UNSAFE. WHEN PRESSING THE BRAKE PEDAL THERE WAS A SPLIT SECOND OF PRESSURE AND THEN THE PEDAL WOULD FALL TO THE FLOOR. I WAS ABLE TO STOP, HOWEVER, MY STOPPING DISTANCE INCREASED GREATLY. I WAS ABLE TO GET WHERE I WAS GOING BUT I PARKED THE CAR AFTER AND REFUSED TO DRIVE IT. THIS SAME THING HAPPENED TO ME ABOUT A YEAR AGO, BUT AFTER A DAY THE PEDAL CAME BACK AND SEEMED TO BE OPERATING CORRECTLY. I HAD A BRAKE MAINTENANCE DONE, AND EVERYTHING LOOKED FINE. I ASSUMED MAYBE IT WAS A FLUKE. SINCE THAT TIME I HAVE REPLACED ALL PADS AND ROTORS, SO WHEN THIS EVENT HAPPENED AGAIN I KNEW IT HAD TO BE SOMETHING ELSE. I LOOKED AROUND A LITTLE BIT AND IT APPEARS I AM NOT THE ONLY ONE HAVING THIS ISSUE. I HAD THE ABS PUMP REPLACED ABOUT A WEEK AGO, AND SO FAR IT SEEMS TO BE WORKING. THE MECHANIC THAT REPLACED THE PUMP MADE THE CAR GO INTO AN ABS EVENT AND THE BRAKE PEDAL STAYED STIFF. I DO NOT KNOW IF THIS IS THE FIX OR NOT, BUT IT BROUGHT MY BRAKE PEDAL BACK FOR THE TIME BEING. I SINCERELY HOPE NHTSA INVESTIGATES. FINDING YOURSELF WITH A LOW BRAKE PEDAL IS TERRIFYING, ESPECIALLY IN WINTER.
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Dec 29, 2016 - Laurys Station, PA - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE ABS INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE BRAKE PEDAL EXTENDED TO THE FLOOR AND THE BRAKING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS WAS FAULTY. THE ABS MODULE WAS REPLACED, BUT THE FAILURE CONTINUED. THE MODULE WAS REPLACED WITH THE MANUFACTURER'S UPDATED MODULE AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
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Dec 29, 2016 - Mansfield, IL - Service Brakes
SEVERAL TIMES OVER THE YEARS I HAVE NOTICED WHILE BREAKING THE PEDAL GOES SOFT. IT HAPPENS SPORADICALLY. WHEN IT HAPPENS WE CHECK BREAK FLUID LEVEL WHICH IS ALWAYS GOOD. WHEN HEARING ABOUT THE CURRENT INVESTIGATION, IT ALL MAKES SENSE. I BELIEVE MY CAR HAS A DEFECT WITH THE ANTI-LOCK SYSTEM.
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Dec 28, 2016 - Nashua, NH - Service Brakes
LOST MY FRONT BRAKES AFTER HITTING POTHOLE ON ONE OCCASION AND HAS HAPPENED A FEW TIMES IN WET WEATHER WITH MINOR BUMPS, FIGURED OUT THAT I HAD TO TURN MY VEHICLE OFF TO RESET COMPUTER AND PUMPED MY BRAKES AS IF I JUST CHANGED THEM AND THEY CAME BACK.THE FIRST TIME THIS HAPPENED WAS ABOUT THREE YEARS AGO MADE SOME CALLS TO DEALERS WITH NO ANSWERS AND MY MECHANIC COULDN'T FIND ANYTHING AND HAS HAPPENED AT LEAST 4 TIMES SINCE THEN
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Dec 28, 2016 - Ann Arbor, MI - Service Brakes
IN TWO SEPARATE INSTANCES, I HAD TO BRAKE HARD ON SLIPPERY SURFACES. BOTH TIMES THE ANTI-LOCK BRAKES ENGAGED AND STOPPED ME, BUT IN EACH CASE THE NEXT TIME I APPLIED THE BRAKES THE PEDAL WENT SOFT, NEARLY TOUCHED THE FLOOR AND THE BRAKING WAS LESS EFFECTIVE. IN BOTH INSTANCES THE VEHICLE WAS IN MOTION, ON A STREET.
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Dec 28, 2016 - Saratoga Springs, NY - Service Brakes
WHEN THE CAR IS UNDER BRAKING (LIGHT OR HEAVY) CONDITIONS OVER ROUGH OR UNEVEN SURFACES, SUCH AS A MANHOLE COVER, OR ON SLIPPERY ROADS, THE ANTI-LOCK BRAKING SYSTEM DOES NOT WORK PROPERLY. THIS INCREASES THE DISTANCE REQUIRED TO STOP THE CAR, HEIGHTENING THE CHANCE OF A CRASH. SPECIFICALLY- THE VEHICLE IS OPERATING UNDER NORMAL BRAKING CIRCUMSTANCES OVER A ROUGH OR SLIPPERY SURFACE AT LESS THAN 30MPH, AT THIS TIME THE ABS ENGAGES (SOMETIMES INAPPROPRIATELY/TOO CONSERVATIVE APPLICATION OF ABS), AND IT FEELS AS IF AIR IS INJECTED INTO THE HYDRAULIC SYSTEM BY THE ABS PUMP AT THIS TIME (NOT 100% SURE IF THAT IS WHAT IS OCCURRING, BUT THAT IS WHAT IT FEELS LIKE), AS THE PEDAL WILL BECOME EITHER VERY SOFT (POOR BRAKES WITH HEAVY BIAS FRONT TO BACK THROUGHOUT THE PEDAL TRAVEL) OR GO ALL THE WAY TO THE FLOOR (NO BRAKES). IF THE BRAKES ARE PUMPED IN A PANIC MODE RAPID SUCCESSION AFTER THIS "NO BRAKES" CONDITION, THE PEDAL WILL INCREASE IN STIFFNESS SOMEWHAT, BUT STILL ONLY WHAT I WOULD CHARACTERIZE AS 30% BRAKING EFFECTIVENESS. BARELY ENOUGH TO COME TO A STOP IN A REASONABLE DISTANCE. AFTER THIS ABS PUMP CYCLING, THE PEDAL WILL ALSO HAVE A DIFFERENT BRAKING "FEEL" WITH EVERY SINGLE SUBSEQUENT BRAKE PEDAL OPERATION CYCLE. SOMETIMES THE REAR BRAKES ENGAGE FIRST, NOT SLOWING THE CAR SUFFICIENTLY ENOUGH W/OUT THE FRONT BRAKES, FORCING INCREASED PEDAL PRESSURE TO BE APPLIED, THEN THE FRONT BRAKES ENGAGE SUDDENLY AND UNSETTLE THE CAR. THIS BRAKING CONDITION LASTS INDEFINITELY AFTER THE ABS PUMP CYCLING EVENT. EVEN IF THE BRAKES ARE BLED BY A FORD OR OTHERWISE QUALIFIED MECHANIC, THE CAR IS SUBJECT TO THIS SAME BEHAVIOR UPON THE NEXT CYCLING OF THE ABS BRAKING SYSTEM. THE VEHICLE HAS 201K MILES, AND HAS BEEN EXHIBITING THIS ANNOYING AND DANGEROUS BEHAVIOR SINCE APPROXIMATELY 75K MILES. DATE OCCURRED FIELD ON THIS WEBPAGE IS MOST RECENT TIME THAT THIS HAS OCCURRED OVER MANY YEARS.
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Dec 28, 2016 - West Seneca, NY - Service Brakes
I LOOSE ANTI LOCK BRAKES COMPLETELY/PARTIALLY WHEN STOPPING SUDDENLY. THE BRAKES BECOME VERY "LOOSE" MEANING ALL THEY WAY TO THE FLOOR. I NOTICED THIS STARTING LAST YEAR, THEN AGAIN THIS YEAR.
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Dec 28, 2016 - Lima, OH - Service Brakes
12/9/16 AFTER ABS ACTIVATED ON ICE, THE BRAKE PETAL WENT TO THE FLOOR. NOW IT TAKES SEVERAL PUMPS OF THE BRAKES TO STOP QUICKLY. ALSO, IT CAN START TO ROLL BACK WHEN STARTING THE CAR IF THE BRAKE PETAL ISN'T FIRMLY PRESSED DOWN. CAR AT FORD DEALER NOW. THEY SAID IT NEEDS A NEW HYDRAULIC CONTROL UNIT WHICH ISN'T BEING MANUFACTURED.
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Dec 28, 2016 - Cement City, MI - Service Brakes
BRAKES WENT TO THE FLOOR AND I SLID THROUGH A STOP SIGN. MY HUSBAND INFORMS ME THE BRAKES HAVE BEEN LIKE THIS FOR MONTHS. I USUALLY DON'T DRIVE THIS CAR, BUT I DID THAT DAY, AND WILL NOT DRIVE IT NOW, IT IS NOT SAFE. OUR MECHANIC IS STUMPED; BLED THE BRAKES, AND REPLACED EVERYTHING. STILL GOING TO THE FLOOR.
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Dec 28, 2016 - Ashland, OH - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED IT AS HAVING A HYDRAULIC PUMP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
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Dec 28, 2016 - Sterling Heights, MI - Service Brakes
BRAKE PEDAL AT TIMES GOES ALL THE WAY TO THE FLOOR AND VEHICLE WILL NOT STOP. THIS SEEMS TO OCCUR AFTER HOTTING A RUT OR POTHOLE, OR THE ABS SYSTEM KICKS IN. VERY UNSAFE TO DRIVE WHEN THIS HAPPENS.
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Dec 28, 2016 - Portage, IN - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT APPROXIMATELY 35 MPH AND ATTEMPTING TO STOP AT A RED LIGHT, THE BRAKE PEDAL WENT ALL THE WAY DOWN TO FLOOR. THE CONTACT HAD TO PUMP THE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT ALSO STATED THAT THE SAME FAILURE RECURRED MULTIPLE TIMES DURING COLD TEMPERATURES OR AFTER DRIVING OVER A BUMP IN THE ROAD. THE VEHICLE HAD BEEN TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
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Dec 27, 2016 - Waukesha, WI - Service Brakes
WHEN DRIVING THE BRAKE PEDDLE WILL GO ALMOST TO THE FLOOR. BRAKE PEDDLE GOES SOFT AND GOES TO FLOOR AFTER THE ABS HAS BEEN USED. PEDDLE HAS TO BE PUMP UP TO GET BRAKING BACK. DOES NOT CORRECTS PROBLEM FOR IT WILL REOCCUR IN A FEW DAYS.
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Dec 27, 2016 - Macomb, MI - Service Brakes
SHORTLY AFTER BEING INVOLVED IN A REAR END COLLISION, THE CAR HAD AN INSTANCE OF THE BRAKE PEDAL GOING SOFT AND HARD TO GET THE VEHICLE TO STOP WITHOUT ADDITIONAL EFFORT ON THE BRAKE PEDAL. AFTER DOING SOME ONLINE RESEARCH, I FOUND AN ARTICLE THAT SAID TO FIND A SPOT TO GET THE CAR UP TO SPEED AND FORCE A RAPID BRAKING SITUATION TO GET THE STUCK SPOOL VALVES IN THE ABS UNIT TO RELEASE. I DID THIS AND THE PROBLEM WENT AWAY. I DID THIS SO THAT THE CAR COULD BE FUNCTIONAL BEFORE GOING TO THE COLLISION SHOP FOR REPAIRS. AT THE COLLISION SHOP, I ASKED FOR THE CARS BRAKE SYSTEM TO BE INSPECTED SPECIFICALLY FOR THIS ABS UNITS ISSUES, AND EVEN BROUGHT IN A COPY OF THE ONLINE RESEARCH I HAD DONE. THE FORD DEALER THAT DID THE COLLISION REPAIR DID NOT FIND ANY BRAKE ISSUE TO CORRECT. NOW 6 MONTHS LATER WITH A RECENT SNOWFALL THAT HAD LEFT OUR AREA ICY, THE CAR'S ABS UNIT WAS CALLED ON FOR A SLIP CONDITION WHILE STOPPING. MY DAUGHTER CALLED ME AND TOLD ME ABOUT THIS EVENT WHEN IT OCCURRED, AND I TOLD HER I WOULD BRING IT BACK TO THE DEALER THAT INSPECTED IT. BY THE TIME I CAME HOME TO TAKE THE CAR BACK IN, THE CAR WAS AGAIN FINE. I AM WANTING THIS ISSUE TO BE PUSHED FORWARD TO FORCE FORD TO HAVE THE CAR REPAIR THE CAR, SINCE IT HAS SHOW TWO SEPARATE INSTANCES OF WHAT I WOULD CALL BRAKE FAILURE.
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Dec 19, 2016 - Canton, OH - Service Brakes
AFTER ABS ENGAGED, BRAKE PEDAL SUNK TO FLOOR ON SUBSEQUENT STOPS. FOUND CAUSE ON INTERNET. CONCENSUS WAS THAT THERE IS A DEFECTIVE ABS HYDRAULIC CONTROL UNIT. THIS IS A BIG TIME SAFETY ISSUE. DEALER WANTS 1,000 DOLLARS TO REPLACE. FORD SHOULD COVER THIS REPAIR AS A RECALL.
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Dec 10, 2016 - Garden City, MI - Service Brakes
BREAK PEDAL GOES TO FLOOR INTERMITTENTLY WITH VERY WEAK BRAKES. BELIEVE THIS TO BE ABS PUMP PROBLEM AFTER READING UP WITH MANY OTHER OWNERS HAVING SAME PROBLEM. HAVE REPLACED ENTIRE BRAKE SYSTEM (EXCEPT ABS PUMP) THUS FAR AND PROBLEM STILL EXISTS. HOW HAS THIS NOT BEEN RECALLED YET?
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Nov 04, 2016 - Media, PA - Service Brakes
I HIT A POTHOLE WHILE DRIVING AND THE ABS ENGAGED. THEN MY BRAKE PEDAL WENT TO THE FLOOR. THE CAR WOULD NOT STOP. EVENTUALLY THE BRAKE PEDAL CAME BACK TO NORMAL BUT I HAD TO KEEP PUMPING THE PEDAL. I ALMOST CRASHED INTO THE CAR IN FRONT OF ME.
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Nov 04, 2016 - Cincinnati, OH - Service Brakes
ABS BRAKING SYSTEM WAS ACTIVATED DURING RAIN (NOVEMBER '16) WHILE DRIVING ON A CITY STREET. DURING ACTIVATION, BRAKE PEDAL WENT TO FLOOR AND IT BECAME VERY DIFFICULT TO STOP THE CAR. NEARLY SLID INTO INTERSECTION. FOLLOWING THE BRAKE PEDAL GOING TO FLOOR, THE PEDAL CONTINUED TO BE SOFT AND WAS DIFFICULT TO STOP THE CAR. HAVE TRIED PUMPING THE BRAKES TO IMPROVE THE SOFTNESS, BUT THAT DOESN'T HELP VERY MUCH. TAKING TO DEALER IMMEDIATELY AS CAR HAS BECOME MORE DIFFICULT TO STOP.
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Aug 03, 2016 - Overland Park, KS - Service Brakes
BRAKE PEDAL SWITCH WOULD MALFUNCTION AND CAR WOULD LOCK IN PARK AND HAD TO REPLACE 2016 COST - I DON'T HAVE THIS RECEIPT HANDY AT THIS TIME. TODAY REPLACED THROTTLE AND AN IGNITION COIL THIS DATE. CAR WOULD STOP ACCELERATING WHEN IN MOTION WHEN DRIVING IN A STRAIGHT LINE AND LOOSE POWER AND HAVE TO PULL OVER AND SHUT OFF AND RESTART AND THEN MORE TIME TO START. REPAIRED TODAY COST OVER $1100.
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Jul 22, 2016 - Laguna Niguel, CA - Service Brakes
FOLLOWING AN ABS EVENT, THE BRAKES FAIL IMMEDIATELY. THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR. IT IS TERRIFYING AND HIGHLY DANGEROUS. IT HAS HAPPENED FOR YEARS BUT ONLY OCCASIONALLY, BUT WHEN IT DOES YOU FIND YOURSELF IN A LIFE AND DEATH SITUATION. FOLLOWING AN INCIDENT THE BRAKES START TO WORK AGAIN. I BROUGHT IT TO THE ATTENTION OF MY LOCAL DEALERSHIP AND THEY SAID, THAT THEY COULDN'T DUPLICATE THE SITUATION. LOOK AROUND THE INTERNET AND THERE ARE MANY PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM, BOTH ON MERCURY MILANS AND ON FORD FUSIONS. THE PROBLEM SEEMS TO BE A FAULTY HCU (HYDROLIC CONTROL UNIT)
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Jul 01, 2016 - Austin, TX - Service Brakes
DOG RAN INTO ROAD AND BREAKS WERE DEPRESSED WITH FORCE GOING APPROXIMATELY 20MPH, STRAIGHT, IN A NEIGHBORHOOD. AFTER, BREAKS BEGAN TO SINK TO FLOOR WITH EACH STOP. BROUGHT TO DEALERSHIP AND BREAK PADS WERE REPLACES, ISSUE WAS NOT RESOLVED. AFTER, BREAKS CONTINUING TO SINK TO FLOOR THEN BREAKS LINE LEAKED ALL FLUID. BROUGHT BACK TO DEALERSHIP FOR SERVICE. TOLD "COMPUTER" OR "CHIP" NEEDED TO BE REPLACED (ALL TOTALLY $1000). CAR HAS PERFORMED FINE SINCE ALTHOUGH BREAKS SEEM TO BE WEARING DOWN QUICKER. (DATE IS APPROXIMATE AS JUST NOTICED ALL COMPLAINTS AND WANTED TO REPORT MINE AS WELL)
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Jun 23, 2016 - Casa Grande, AZ - Service Brakes
I WAS DRIVING ABOUT 20 MPH ON A DIRT ROAD, I STOPPED FOR A SMALL ANIMAL. THE VEHICLE STOPPED AND THE ABS SYSTEM ACTIVATED. I STARTED UP AND STOPPED A SHORT DISTANCE LATER. THE BRAKE PEDAL BECAME SOFT AND SUNK TO THE FLOOR. WHEN THE BRAKES WERE PUMPED REPEATEDLY THEY RETURNED TO NORMAL. I TOOK THE CAR TO THE LOCAL FORD DEALER. THEY WERE UNABLE TO FIND THE ISSUE AND THE AUTOMOBILE BEHAVED NORMALLY FOR THEM. I HAVE DRIVEN THIS VEHICLE FOR ABOUT 24 HOURS SINCE. IT HAS BEHAVED NORMALLY AND I HAVE HAD NOT ACTIVATED THE ABS SYSTEM SINCE. AFTER READING THE DOZEN OTHER REPORTS ON SIMILAR EVENTS ON YOUR SITE, I AM FILING THIS REPORT. THERE ARE OTHER REPORTS OF THIS TYPE OF INCIDENT, ON THE WEB. THE AUTOMOBILE HAS 141,130 MILES ON IT AND IS OTHERWISE IN GOOD CONDITION.
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Nov 15, 2015 - Valrico, FL - Service Brakes
IN OCT 2011, WHILE COMING TO A STOP ON AN UNEVEN SURFACE OF A SHOPPING CENTER, THE ABS KICKED IN, AND BRAKE PEDAL FELL TO THE FLOOR. EVENTUALLY THE CAR CAME TO A STOP, WHEN THE EMERGENCY BRAKE WAS PULLED. WITHIN A MINUTES THE BRAKE PEDAL RESUMED NORMAL FUNCTION. AS A PRECAUTION, AN INDEPENDENT REPAIR SHOP BLED THE BRAKES. 8 MONTHS LATER ABS ENGAGED FOR A HARD BRAKE WHILE TRAVELING 45. THE BRAKE PEDAL FELL TO THE FLOOR BOARD, AND THE CAR DID NOT STOP. (I RAN OVER THE ARMADILLO). THE NEXT DAY, THE PEDAL DID NOT RESUME NORMALLY, SO I TOOK IT TO THE DEALERSHIP. FORD DIAGNOSED A BAD ABS MODULE. HAD A NEW, GENUINE MODULE REPLACED. ABOUT ONE YEAR AFTER THE MODULE WAS REPLACED, RAN OVER RAILROAD TRACKS AND DEPRESSED THE BRAKE GOING LESS THAN 10 MPH AND THE PEDAL FELL TO THE FLOOR, BUT A FEW MINUTES LATER IT RETURNED TO NORMAL. MARCH OF 2015, THE PEDAL FELL TO THE FLOOR WHILE HITTING A POTHOLE AT LESS THAN 10MPH, AND COMING TO A STOP. PEDAL DID NOT RESUME NORMAL PRESSURE. WENT TO AN INDEPENDENT REPAIR SHOP AND THEY DIAGNOSED A BAD MASTER CYLINDER. AFTER THE PART WAS REPLACED, I DROVE AROUND THE PARKING LOT AND THE PROBLEM WAS NOT FIXED. (WHEN THE CAR IS IN PARK, I COULD SLOWLY PUMP THE BRAKE AND PRESSURE WOULD BUILD, BUT WHILE DRIVING, THE PEDAL WAS STILL SQUISHY.) REPAIR SHOP STATED IT WAS A BAD PART, AND REPLACED ANOTHER MASTER CYLINDER. THE SECOND PART STILL HAS NOT FIXED THE PROBLEM AND MY BRAKES CONTINUE TO BE SQUISHY. BECAUSE OF THIS ISSUE, MY BRAKES AND ROTORS ARE BEING WORN ABNORMALLY, WHICH IS GOING TO CAUSE MORE NEED FOR REPAIR. IT HAS BEEN SUGGESTED BY OTHERS WITH THIS SAME PROBLEM(THERE ARE A LOT!) THAT I BUY A NEW CAR BECAUSE THIS ONE IS UNSAFE. UNTIL I CAN AFFORD THAT, I HOPE OTHERS COME FORWARD WITH THEIR ISSUES. THIS SHOULD NOT BE HAPPENING, AND FORD IS RESPONSIBLE!
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Nov 10, 2015 - Sound Beach, NY - Service Brakes
BRAKES FAIL FOLLOWING AN ABS EVENT. BRAKE PEDAL BECOMES SOFT AND SINKS TO THE FLOOR. IF BRAKES ARE PUMPED REPEATEDLY THEY CAN BE RETURNED TO NORMAL - BUT THEN FAIL AGAIN UPON A SUBSEQUENT ABS EVENT. TRIED HAVING BRAKE FLUID FLUSHED AND REBLED -TEMPORARY SOLUTION UNTIL NEXT ABS EVENT. THIS FAILURE IS LIFE ENDANGERING - THIS CAR IS UNSAFE. GOOGLE THE WEB THIS CAR AND THE FUSION HAVE REPEATED COMPLAINTS OF THIS TYPE OF FAILURE.
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Nov 09, 2015 - Dover, NJ - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ABNORMALLY TO THE FLOORBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN AGAIN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
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Feb 18, 2015 - Stafford, VA - Service Brakes
WHEN DRIVING ON SNOW OR ICE OR WHEN THE TEMPERATURE IS IN THE TEENS OR SINGLE DIGITS BRAKES WILL NOT WORK PROPERLY. BRAKE PEDAL WILL GO DOWN TO THE FLOOR THE FIRST TIME YOU STEP ON THEM BUT WILL WORK IF YOU PUMP THEM A COUPLE OF TIMES. TOOK THE CAR TO THE DEALER LAST WINTER WHEN IT FIRST HAPPENED AND THEY COULD NOT FIND ANYTHING WRONG BUT NOW WITH A SNOW STORM AND VERY LOW TEMPERATURES THE BRAKES ARE NOT WORKING PROPERLY AGAIN.
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Feb 16, 2015 - Saint Louis, MO - Service Brakes
WHILE DRIVING TO WORK AND THEN BACK HOME FROM WORK I CROSS OVER A COUPLE OF RAILROAD TRACKS. GOING OVER THEM RATHER ROUGH ONE TIME, I NOTICED MY ABS SYSTEM LIGHT ENGAGED AND CAME ON. EVERYTHING APPEARS OKAY, ABS LIGHT GOES BACK OFF SO WE CONTINUE DRIVING. HOWEVER, THE BRAKES ARE EXTREMELY SOFT AND OFTEN HAVE TO BE PUSHED ALL THE WAY TO THE FLOOR TO ENGAGE ANY REAL ABILITY TO STOP THE VEHICLE. WE FOUND THAT PUMPING THE BRAKES SEEMS TO HELP THEIR SOFTNESS, BUT IT IS NOT A FIX FOR THE SITUATION AS THE BRAKE PEDAL WILL STILL RETURN TO THE FLOOR WHEN THE NEXT NEED FOR BRAKING ARISES. THEN WE WILL HAVE PERIODS OF DRIVING WITH NO ISSUES. BUT HAVE HAD THIS SAME PROBLEM WITH THE BRAKE PEDAL RE-OCCUR WITH SOME MILD ROAD ABNORMALITIES. SINCE THIS IS NOT AN ISSUE THAT WAS CONSTANT AT THE TIME, WE LEARNED A WAY TO GET AROUND IT BY PUMPING THE BRAKES TO PUT AIR BACK IN THE MECHANISM. BUT NOW IT IS HAPPENING EVERY COUPLE OF WEEKS. MY HUSBAND WAS HIT ON OUR FRONT FENDER BY A GENTLEMAN DRIVING THE WRONG WAY AND THE SMALL 'TAP' FROM THE ACCIDENT SEEMED TO HAVE RETRIGGERED THE SOFT BRAKING ISSUE SO THE MECHANICS LOOKED INTO IT SINCE WE DESCRIBED OUR PROBLEMS.
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Feb 01, 2015 - Columbus, OH - Service Brakes
I WAS COMING HOME FROM TAKING A FRIEND TO GET HER NAILS DONE. AS I APPROACHED AN INTERSECTION, MY BRAKE PEDAL WENT ALSO TO THE FLOOR AND I WENT BEYOND THE STOPPING POINT OF THE INTERSECTION, BUT DID NOT ENTER INTO TRAFFIC. IT WAS STILL THAT WAY THE NEXT DAY AND I HAD THE CAR TOWED TO A DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG WITH MY BRAKES. I HAVE HAD THIS HAPPEN 3 MORE TIMES SINCE. I DO NOT FEEL THAT THIS IS SOMETHING THAT SHOULD BE HAPPENING WITH ANY VEHICLE.
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Jan 06, 2015 - Clarksville, TN - Service Brakes
WHILE BRAKING ABS WAS ENGAGED AND WORKED. AFTER ABS STOPPED BRAKE PEDAL WAS SOFT. VALVE IN ABS CONTROL UNIT WAS STUCK OPEN CAUSING BRAKE FLUID TO LOOP THROUGH AND AFFECT BRAKE PRESSURE. THIS CAUSED A SOFT BRAKE PEDAL AND INCREASED STOP DISTANCE. AFTER TALKING TO A LOCAL FORD DEALERSHIP AND RESEARCHING ONLINE I FOUND MANY OTHER FUSION/MILAN OWNERS TO HAVE THIS EXACT PROBLEM WITH THE VALVE IN THEIR ABS CONTROL UNIT BEING STUCK OPEN.
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Oct 07, 2014 - Susquehanna, PA - Service Brakes
ON THREE OCCASIONS SINCE MID SEPTEMBER I WOULD HIT A ROAD ANOMALY, USUALLY A SMALL POTHOLE, WHILE BRAKING AND THE BRAKE PEDAL WOULD GO TO THE FLOOR INSTANTLY. WITH A FEW RAPID PANIC PUMPS ENOUGH BRAKING IS RESTORED TO STOP. TRIED BLEEDING SYSTEM AFTER FIRST INCIDENT BUT APPARENTLY THAT IS NOT THE PROBLEM AS EVENT HAPPENED MULTIPLE TIMES AFTER THE BLEEDING.
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Sep 09, 2014 - Sterling Heights, MI - Service Brakes
WHILE DRIVING DOWN THE STREET IF I HIT A BUMP OR POT HOLE WHILE PRESSING THE BRAKES THE BRAKE PEDAL GOES TO THE FLOOR BUT DOES NOT RETURN TO NORMAL POSITION. THE CAR WILL COME TO A STOP AND THE BRAKES WILL ENGAGE TO STOP THE CARE BUT THE PEDAL GOES TO THE FLOOR BEFORE IT WILL STOP. THE FIRST TIME IT HAPPENED THE PEDAL RETURNED TO THE POSITION A FEW HOURS LATER. AFTER MULTIPLE TIMES OF TURNING THE CAR ON AND OFF. THE SECOND TIME IT HAPPENED I TOOK IT INTO THE CAR DEALERSHIP. THEY DID GET THE CAR TO DUPLICATE THE PROBLEM BUT SAID THAT THEY COULDN'T FIND A PROBLEM WITH MY BRAKES. THE DEALERSHIP CONTACTED FORD AND WAS TOLD THAT THEY HAVE NEVER HEARD OF THAT PROBLEM AND IT MAY JUST BE A CHARACTERISTIC OF MY CAR. I ALSO CONTACTED FORD MYSELF AND THEY TOLD ME THEY HAVE NOTHING ON RECORD FOR A PROBLEM LIKE THAT AND TO TAKE IT TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT. FORD CUSTOMER CARE KEPT TELLING ME THAT MY CAR WAS NO LONGER UNDER WARRANTY. IT HAS SINCE HAPPENED A COUPLE MORE TIMES BUT NOW THE PEDAL IS NOT RETURNING TO NORMAL POSITION IT IS GOING TO THE FLOOR BEFORE THE CAR STOPS. I KNOW MY CAR IS NO LONGER UNDER WARRANTY I JUST WANT TO GET THE PROBLEM FIXED. I CAN NOT BELIEVE THAT THIS IS A CHARACTERISTIC OF MY CAR THAT I HAVE OWNED FOR 5 YEARS AND NEVER HAD THIS PROBLEM BEFORE THIS.
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Jan 13, 2014 - Bruce, MI - Service Brakes
MY DAUGHTER HAD TWO EPISODES WHERE WHEN THE ABS BRAKES WERE ACTIVATED SHE THEN WOULD EXPERIENCED A SOFT PEDAL FOR BRAKES. THE FIRST EPISODE WAS ON A DIRT ROAD AND THE SECOND EPISODE WAS ON ICE. MY HUSBAND MET HER AT THE SECOND EPISODE SITE AND SURE ENOUGH THE BRAKE PEDAL WENT TO THE FLOOR. MY HUSBAND TURNED THE CAR OFF AND WHEN THE CAR RESTARTED THE BRAKES WORKED FINE. WE TOOK THE CAR TO THE ROMEO FORD TO BE SERVICED BUT THEY COULD REPRODUCE THE PROBLEM. WE WERE FORCED FOR OBVIOUS REASONS TO REPLACE BOTH PARTS OF THE ABS BRAKES. MY HUSBAND SPENT HOURS INVESTIGATING THIS ISSUE AND FOUND OTHER OWNERS WITH SIMILAR STORIES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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Jan 14, 2013 - Hebron, IN - Service Brakes
WHILE DRIVING APPROXIMATELY 35 MPH, I TOOK MY FOOT OFF THE ACCELERATOR AND THE VEHICLE ACCELERATED UNTIL IT WAS THEN GOING APPROXIMATELY 50 MPH. I PUSHED DOWN ON THE BRAKE PEDAL TO SLOW DOWN SEVERAL TIMES, BUT THE CAR DID NOT SLOW DOWN IT CONTINUED TO DRIVE AT THAT SAME SPEED. THE VEHICLE THEN STRUCK A STOP SIGN AND CAME TO A STOP.
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Aug 07, 2012 - Danvers, MA - Service Brakes
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKES FAILED WHILE EXITING THE HIGHWAY AT 55 MPH. THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE AND AS THE BRAKES WERE DEPRESSED, THE BRAKE PEDAL RELEASED TO THE FLOORBOARD. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT DID NOT LOCATE A BRAKE FLUID LEAK OF ANY KIND. IN ADDITION, THERE WAS NO WARNING OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WAS 67,000.
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