Auto Recalls for Consumers

MERCURY MOUNTAINEER - 2007 MERCURY MOUNTAINEER Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 48 complaints filed for the 2007 MERCURY MOUNTAINEER

Below is a list of complaints & problems filed against the 2007 MERCURY MOUNTAINEER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2007 MERCURY MOUNTAINEER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Electrical System (4) Interior Lighting (1) Service Brakes Hydraulic (1) Suspension (1) Visibility (2)
Engine (2) Power Train (16) Steering (2) Unknown Or Other (2) Visibility Wiper (1)
Engine And Engine Cooling (4) Seat Belts (1) Structure (1) Vehicle Speed Control (6) Wheels (2)
Fuel Propulsion System (1) Seats (15)

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ComplaintDescription

WHEELS

10/19/2014 - MARION, OH
PURCHASE 4 NEW TIRES MARCH 9, 2013 FROM OUR LOCAL MR. TIRE IN MARION OHIO. THEY STARTED GOING BAD THIS SUMMER. WENT TO MANAGER AND WAS TOLD YOU NEVER HAD THEN ROTATED AS TOLD. WE DID GO AFTER 6 MONTHS OF PURCHASE AND TOLD TO COME BACK NEXT DAY SINCE THEY WERE TOO BUSY THAT DAY. THEY WERE NOT NICE AND I CALLED TIRE COMPANY GITI TIRE AND WAS TOLD TO HAVE THE STORE CALL THEM WHICH MR. TIRE NEVER DID, MANY LIFE EVENTS HAVE HAPPENED SINCE THEN AND NEVER WENT BACK. THE TWO BACK TIRES NOW HAVE SHARP METEL COMING THRU AS FOUND BY MY SON WHEN I ALMOST WRECKED IN THE RAIN YESTERDAY. THE TWO FRONTS ARE GOING BALD. THE TIRES ARE RUNWAY ENDURO 816 - P235/65R18. THEY HAVE 18, 660 MILES ON THEM WITH A 40,000 MILE WARRANTY. I DO NOT HAVE THE MONEY TO REPLACE 4 NEW TIRES.

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SEATS: FRONT ASSEMBLY: POWER ADJUST

10/3/2014 - PLEASANT LAKE, MI
THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER'S SEAT MOVED IN REVERSE INDEPENDENTLY AND WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT MENTIONED THAT THE DRIVER SEAT SWITCH HAD BEEN REPLACED PREVIOUSLY BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN VERIFIED THAT THE DRIVER SEAT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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SEATS

9/16/2014 - WOODLAND, WA
THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE SEAT INTERMITTENTLY MOVED BACKWARDS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

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SEATS: FRONT ASSEMBLY: POWER ADJUST

9/9/2014 - CAYCE, SC
THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER SEAT WOULD MOVE BACK INDEPENDENTLY AND PREVENTED THE CONTACT FROM REACHING THE ACCELERATOR AND BRAKE PEDALS. THE FAILURE OCCURRED IF THE KEYS WERE INADVERTENTLY TOUCHED OR WHEN DRIVING OVER A BUMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

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VISIBILITY/WIPER

7/29/2014 - TAMAQUA, PA
FIRST OFF WHEN I BOUGHT THE VEHICLE THE REAR WIPER DOES NOT WORK. SECONDLY WHEN YOU PUT THE VEHICLE IN REVERSE IT JOLTS BEFORE GOING INTO REVERSE. FINALLY IT ONLY LET'S YOU PUT SO MICH OF FUEL INTO THE GAS TANK AT A TIME BEFORE STOPPING THE FUEL FLOW INTO THE GAS TANK.

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FUEL/PROPULSION SYSTEM

7/29/2014 - TAMAQUA, PA
FIRST OFF WHEN I BOUGHT THE VEHICLE THE REAR WIPER DOES NOT WORK. SECONDLY WHEN YOU PUT THE VEHICLE IN REVERSE IT JOLTS BEFORE GOING INTO REVERSE. FINALLY IT ONLY LET'S YOU PUT SO MICH OF FUEL INTO THE GAS TANK AT A TIME BEFORE STOPPING THE FUEL FLOW INTO THE GAS TANK.

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POWER TRAIN

7/29/2014 - TAMAQUA, PA
FIRST OFF WHEN I BOUGHT THE VEHICLE THE REAR WIPER DOES NOT WORK. SECONDLY WHEN YOU PUT THE VEHICLE IN REVERSE IT JOLTS BEFORE GOING INTO REVERSE. FINALLY IT ONLY LET'S YOU PUT SO MICH OF FUEL INTO THE GAS TANK AT A TIME BEFORE STOPPING THE FUEL FLOW INTO THE GAS TANK.

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UNKNOWN OR OTHER

7/7/2014 - GRAND BLANC, MI
VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFT IS LOCKED INTO PARK AND WILL NOT SHIFT TO ANY GEAR AND DEPRESSING LEVER BUTTON AND BRAKE WILL NOT RELEASE OUT OF PARK. I PURCHASED THE VEHICLE FROM HUNTINGTON FORD IN ROCHESTER HILL AND BOUGHT THE EXTENDED WARRANTY AND WAS TOLD BY FORDS SERVICE DEPARTMENT THIS IS NOT COVERED AND WOULD COST $500.00 JUST FOR THE PART. AFTER RESEARCHING THIS PROBLEM I HAVE NOTICED OTHER COMPLAINTS ABOUT THIS ISSUE THAT THE CAR WILL NOT MOVE OUT OF PARK. THIS SEEMS LIKE IT MAY BE A DEFECT BECAUSE I HAVE NEVER EXPERIENCED THIS PROBLEM OUT OF MANY VEHICLES I HAVE OWNED FOR YEARS.

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SEATS

6/20/2014 - SOUTH FULTON , TN
THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE AUTOMATIC DRIVER'S SEAT WOULD MOVE INDEPENDENTLY AND THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THIS FAILURE CONTINUED TO OCCUR FOR A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

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ELECTRICAL SYSTEM

6/20/2014 - SOUTH FULTON , TN
THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE AUTOMATIC DRIVER'S SEAT WOULD MOVE INDEPENDENTLY AND THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THIS FAILURE CONTINUED TO OCCUR FOR A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

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