Auto Recalls for Consumers

SUBARU OUTBACK - 2007 SUBARU OUTBACK Problems & Complaints

 
Auto Recalls For Consumers
by Subaru of America, Inc.

There are 99 complaints filed for the 2007 SUBARU OUTBACK

Below is a list of complaints & problems filed against the 2007 SUBARU OUTBACK. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2007 SUBARU OUTBACK, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (36) Engine And Engine Cooling (3) Latches Locks Linkages (1) Steering (4) Unknown Or Other (1)
Child Seat (1) Equipment (3) Power Train (7) Structure (4) Vehicle Speed Control (13)
Electrical System (12) Exterior Lighting (4) Seat Belts (1) Suspension (12) Visibility (1)
Electronic Stability Control (2) Fuel Propulsion System (2) Seats (2) Tires (3) Visibility Wiper (1)
Engine (12) Fuel System Gasoline (2) Service Brakes Hydraulic (2) Traction Control System (2) Wheels (3)

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ComplaintDescription

EQUIPMENT: MECHANICAL: JACKS

3/12/2018 - CHIEFLAND, FL
THE CONTACT OWNS A 2007 SUBARU OUTBACK. WHILE ATTEMPTING TO REPLACE A FLAT FRONT DRIVER'S SIDE TIRE, THE JACK COLLAPSED. THE CONTACT STATED THAT THE JACK FAILED TO HOLD THE VEHICLE'S WEIGHT. AT THE TIME OF THE FAILURE, THE VEHICLE WAS IN THE GARAGE AT THE CONTACT'S RESIDENCE ON A FLAT SURFACE AND THE JACK WAS PROPERLY INSERTED INTO THE LIFT AREA SUGGESTED BY THE VEHICLE MANUFACTURER. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

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POWER TRAIN

2/19/2018 - LANCASTER, CA
... INNER-RIGHT FRONT CONSTANT VELOCITY JOINT PERCHED, DIRECTLY OVER THE STARBOARD SIDE EXHAUST, COOKS THE CV BOOT, CAUSING IT TO FAIL, SCATTERING GREASE WHICH SUBSEQUENTLY FLASHES ON THE EXHAUST DIRECTLY BELOW, INDUCING AN ENGINE BAY FIRE - A.S. JOSEPH

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SUSPENSION

1/1/2018 - KALAMAZOO, MI
VEHICLE WAS MOVING AT LESS THAN NORMAL SPEED, STRAIGHT HIGHWAY DRIVING THIS MORNING ON I-69, SOUTH OF LANSING, AND ON I-94, BETWEEN I-69 AND M131. ROAD HAD NO SNOW, BUT PATCHY ICE CONDITIONS. BACK OF VEHICLE WAS LOADED WITH SUITCASES AND TELESCOPE. DRIVER AND PASSENGERS FELT MULTIPLE, SLIPPAGE IN CONTROL OF VEHICLE = UNSAFE. OTHER VEHICLES DRIVING AT GREATER SPEEDS THAN OURS WERE NOT EXPERIENCING ISSUES. CONFIDENCE WAS LOST IN THE ABILITY TO MAINTAIN TRACTION. DRIVER FEEL WAS THAT TWO REAR TIRES WERE ALTERNATING WHICH TIRE HAD MORE AUTHORITY IN DIRECTIONAL CONTROL. FELT AS UNNERVING AS PRIOR DRIVER EXPERIENCE WITH BLOWING OUT THE REAR TIRE ON A GOLDWING MOTORCYCLE. DRIVER FOUND THIS ON INTERNET, AND IT DESCRIBES EXPERIENCE WE HAD TODAY: "SUMMARY OF THE GHOSTWALKING SYMPTOMS: IN WINTER DRIVING CONDITIONS AND ESPECIALLY ON ICE, SOME USA 2005-2009 OUTBACKS APPEAR TO HAVE A CHASSIS TUNING ISSUE WHERE THE REAR SUSPENSION OSCILLATES IN SUCH A WAY TO CAUSE REAR-STEER. THIS IS NOT FISHTAILING DUE TO USING TOO MUCH GAS, LIFTING OFF THE GAS MID-CORNER, OR HITTING THE BRAKES TOO ABRUPTLY. THIS CAN OCCUR DURING STRAIGHT LINE DRIVING AT MODERATE SPEEDS. ROAD FEEL AND HANDLING CONFIDENCE IS TOTALLY LOST WHEN THIS OCCURS. THE SYMPTOMS ARE NOT 100% REPRODUCIBLE AND SUBARU HAS NOT ACKNOWLEDGED THAT THERE IS ANY PROBLEM. SUBARU DID REVISE THE REAR WHEEL ALIGNMENT SPECIFICATIONS FOR THESE CARS IN 2007 DUE TO REAR TIRE WEAR COMPLAINTS. THE CHANGE TO ALIGNMENT SPEC TIGHTENS THE TOLERANCE FOR REAR TOE."

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VEHICLE SPEED CONTROL

10/2/2017 - SILVERTON, OR
DRIVING AT 55 MILES PER HOUR ON HWY 213, CHECK ENGINE LIGHT CAME ON, LOST POWER(LIMP MODE), CRUISE CONTROL FLASHING. PULLED OVER TO SIDE OF ROAD ON HILL(BARELY ABLE TO MAKE SAFE SPOT). TURNED OUT VEHICLE. RESTARTED(LIGHTS STILL WARNING), BACK UP AND FORWARD TO ASSURE POWER. DECIDED TO TRY TO GET TO NEARBY COMMUNITY/AUTO SHOP. WAS ABLE TO DO SO. DIAGNOSIS: P2138. THEY PERFORMED DIAGNOSTIC PROCEDURE, RESULTS INCONCLUSIVE. CYCLED THE ACCELERATOR THROUGH NUMEROUS POSITIONS AND RATERS WITH VARIATIONS ON POSITION/PRESSURE APPLIED TO PEDAL, AND MONITOR LAB SCOPE. SENSOR SIGNALS WERE PRECISE AND WITHOUT ERRORS. OWNER RESEARCHED ONLINE AND FOUND NUMEROUS CASED OF SAME-WITHOUT RESOLUTION FOR MANY PEOPLE-REOCCURRING WITH COSTLY REPAIRS TO ATTEMPT REPAIR. SUGGESTED CALLING SUBARU.COM WHICH I DID. NO REASSURANCE AS TO PROBLEM BEING FIXED, JUST SAID TAKE IT TO A DEALER. CONCERNED WITH SAFETY AS I DRIVE MY GRANDDAUGHTER IN CAR, AS WELL AS SAFETY FOR MYSELF AND OTHERS. WILL TAKE IT TO DEALER BUT NOT OPTIMISTIC ABOUT A PERMANENT FIX AND SAFETY OF FUTURE DRIVING.

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SUSPENSION: REAR

9/22/2017 - PLATTSBURG, NY
THE CONTACT OWNS A 2007 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THERE WAS A LOUD NOISE FROM THE REAR PASSENGER SIDE OF THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR SHOCK SUPPORT WAS FRACTURED AND SEPARATED FROM THE VEHICLE. BILL MCBRIDE SUBARU (5105 U.S. AVE, PLATTSBURGH, NY 12901, (518) 561-7400) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

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SEATS

9/2/2017 - AXTELL, KS
NOTICED PASSENGER SIDE OF ELECTRIC DRIVER SEAT BOTTOM DID NOT RAISE CORRECTLY. REMOVED SEAT TO FIND BROKEN SPOT WELDS ON BRACKET CONNECTING THE BAR THAT RAISES SEAT FRONT TO THE SEAT FRAME ITSELF.

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ENGINE

8/7/2017 - OSCEOLA, PA
IN 2015 AT 90,000 MILES THE HEAD WAS LEAKING FROM A FAULTY HEAD GASKET. HAD TO HAVE THE TOP END OF THE MOTOR TOTAL REBUILT. I HAVE READ THERE HAS BEEN A PROBLEM WITH OTHER VEHICLES WITH THE SAME ISSUES.

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UNKNOWN OR OTHER

7/20/2017 - NEW CANAAN, CT
THE DRIVER'S SIDE FLOOR MAT IS HELD IN PLACE BY ONLY ONE SHORT VERTICAL HOOK ON TO WHICH THE FLOOR MAT FITS. AFTER ONLY A SHORT TIME DRIVING, THE FLOOR MAT BECOMES UNHOOKED AND SLIDES UNDERNEATH THE PEDALS, WHICH CAN PREVENT THE PEDALS FROM BEING PUSHED IN ALL THE WAY.

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ELECTRICAL SYSTEM

7/4/2017 - GREENSBORO, NC
AUDIO/HVAC CONTROLS FLASH AND DO NOT RESPOND TO ATTEMPTS TO CHANGE MODES OR CUT OUT ALTOGETHER. PROBLEM STARTED ON A VERY HOT SUMMER DAY FOUR YEARS OR SO AGO. WHEN CONTROLS ARE ACTING UP, NOT ONLY DOES THE PANEL NOT DISPLAY PROPERLY, BUT ALSO FAILS TO RESPOND TO ANY ADJUSTMENTS. NOT BEING ABLE TO ADJUST THE AUDIO OR CLIMATE CONTROL IS AN INCONVENIENCE. HOWEVER, NOT BEING ABLE TO DEFROST FRONT OR REAR WINDOWS WHEN NEEDED IS A SAFETY HAZARD. PROBLEM HAS BEEN REPORTED ON SUBARU FORUMS (FOR EXAMPLE, HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/80-ELECTRICAL-ELECTRONICS/23909-08-O-B-RADIO-HVAC-CONTROL-LIGHTING-PROB.HTML). PROBLEM HAS OCCURRED BOTH WHILE DRIVING AND IMMEDIATELY AFTER IGNITION. GOES AWAY SOMETIMES ON ITS OWN, SOMETIMES WHEN TURN OFF CAR AND TURN BACK ON, SOMETIMES DOESN'T RESOLVE EVEN WITH RE-IGNITION. HAPPENS ON CITY STREETS AND ON HIGHWAYS BUT I SPEND MORE TIME ON CITY STREETS.

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ENGINE

4/11/2017 - KILL DEVIL HILLS, NC
MY SUBARU HAS A 2.5L ENGINE. A SUBARU SERVICE CENTER HAS VERIFIED THE HEAD GASKETS HAVE A SEVERE OIL LEAK. MY CAR IS ALSO LEAKING ANTIFREEZE, MY MECHANIC BELIEVES IT IS LEAKING FROM THE HEAD GASKETS. I CONTACTED SUBARU OF AMERICA ABOUT THE ISSUE, THEY WILL NOT FIX THE PROBLEM EVEN THOUGH THEY HAVE PREVIOUSLY HAD A RECALL ON THIS SAME ISSUE WITH THIS SAME SIZE ENGINE BACK IN 2002. I AM STUCK WITH A $2600 REPAIR. I FOUND MANY OTHER PEOPLE WITH THE SAME ISSUE WITH THE SAME ENGINE ON DIFFERENT YEAR MAKES OF SUBARUS ON THIS SITE. HTTP://WWW.SMART-SERVICE.COM/BLOG/2010/02/SUBARU-HEAD-GASKET-WILL-SUBARU-PAY-FOR-REPAIR

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