| Complaint | Description |
POWER TRAIN | 2/1/2017 - UNEEDA, WV
THE CONTACT OWNS A 2008 CHRYSLER SEBRING. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED FORWARD AND THE ELECTRONIC THROTTLE FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT HEARD A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE REAR BRAKES WOULD NOT OPERATE CORRECTLY. THERE WAS CORROSION IN THE TRUNK AND AROUND THE REAR DRIVER SIDE AND PASSENGER SIDE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED AND THE REAR BRAKES NEEDED ADJUSTMENT. THE ELECTRONIC THROTTLE ISSUE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD THE ALTERNATOR REPLACED AND THE BRAKES ADJUSTED. THE CONTACT MENTIONED THAT THE THROTTLE ISSUE HAS PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
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SERVICE BRAKES | 2/1/2017 - UNEEDA, WV
THE CONTACT OWNS A 2008 CHRYSLER SEBRING. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED FORWARD AND THE ELECTRONIC THROTTLE FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT HEARD A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE REAR BRAKES WOULD NOT OPERATE CORRECTLY. THERE WAS CORROSION IN THE TRUNK AND AROUND THE REAR DRIVER SIDE AND PASSENGER SIDE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED AND THE REAR BRAKES NEEDED ADJUSTMENT. THE ELECTRONIC THROTTLE ISSUE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD THE ALTERNATOR REPLACED AND THE BRAKES ADJUSTED. THE CONTACT MENTIONED THAT THE THROTTLE ISSUE HAS PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
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STRUCTURE: BODY | 2/1/2017 - UNEEDA, WV
THE CONTACT OWNS A 2008 CHRYSLER SEBRING. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED FORWARD AND THE ELECTRONIC THROTTLE FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT HEARD A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE REAR BRAKES WOULD NOT OPERATE CORRECTLY. THERE WAS CORROSION IN THE TRUNK AND AROUND THE REAR DRIVER SIDE AND PASSENGER SIDE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED AND THE REAR BRAKES NEEDED ADJUSTMENT. THE ELECTRONIC THROTTLE ISSUE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD THE ALTERNATOR REPLACED AND THE BRAKES ADJUSTED. THE CONTACT MENTIONED THAT THE THROTTLE ISSUE HAS PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
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ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR | 2/1/2017 - UNEEDA, WV
THE CONTACT OWNS A 2008 CHRYSLER SEBRING. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED FORWARD AND THE ELECTRONIC THROTTLE FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT HEARD A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE REAR BRAKES WOULD NOT OPERATE CORRECTLY. THERE WAS CORROSION IN THE TRUNK AND AROUND THE REAR DRIVER SIDE AND PASSENGER SIDE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED AND THE REAR BRAKES NEEDED ADJUSTMENT. THE ELECTRONIC THROTTLE ISSUE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD THE ALTERNATOR REPLACED AND THE BRAKES ADJUSTED. THE CONTACT MENTIONED THAT THE THROTTLE ISSUE HAS PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 40,000.
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AIR BAGS | 8/23/2016 - LAKE WOOD VILLAGE, TX
THE CONTACT OWNS A 2008 CHRYSLER SEBRING. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT RECEIVED BURNS ON THE RIGHT ARM AND HEARING LOSS FOR ONE DAY. MEDICAL ASSISTANCE WAS NOT NEEDED. THE MANUFACTURER INSPECTED THE VEHICLE AND INFORMED THE OWNER THAT THE VEHICLE WAS TOO OLD, THE WARRANTY EXPIRED AND THEY WERE NOT GOING TO REPAIR IT (CASE NUMBER 29852258). THE FAILURE MILEAGE WAS 164,000.
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STRUCTURE | 8/23/2016 - LAKE WOOD VILLAGE, TX
THE CONTACT OWNS A 2008 CHRYSLER SEBRING. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, BOTH FRONTAL AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT RECEIVED BURNS ON THE RIGHT ARM AND HEARING LOSS FOR ONE DAY. MEDICAL ASSISTANCE WAS NOT NEEDED. THE MANUFACTURER INSPECTED THE VEHICLE AND INFORMED THE OWNER THAT THE VEHICLE WAS TOO OLD, THE WARRANTY EXPIRED AND THEY WERE NOT GOING TO REPAIR IT (CASE NUMBER 29852258). THE FAILURE MILEAGE WAS 164,000.
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ELECTRICAL SYSTEM | 8/11/2016 - LAS VEGAS, NV
PASSENGER WINDOW EXPLODED IN THE DOOR WHILE TOUCHING CONTROL BUTTON FOR WINDOW TO OPEN TO ASK DIRECTIONS. HAD TO TRAVEL BY MYSELF TO MEXICO 300 MILES AWAY AND HAD TO DRIVE ALL THE WAY BACK TO LAS VEGAS WITH NO WINDOW. THE DRIVER'S SIDE WINDOW DID THE SAME EXACT THING LAST SUMMER IN 2015. CALLED FCA CUSTOMER ASSISTANCE CENTER EVERYDAY FOR A WEEK NOW AND THEY TOLD ME MY CASE WAS BEING ESCALATED TO A CASE MANAGER. THEY WOULD NOT HELP ME. ALL I WANT IS FOR CHRYSLER TO PAY FOR THE REPAIR OF MY DEFECTIVE WINDOW. I CALLED 1-800-992-1997. THEY CALL THEMSELVES FCA CUSTOMER ASSISTANCE CENTER. THEY WERE A WASTE OF MY TIME AND EFFORT. LAST WINDOW ON DRIVER'S SIDE DID THE VERY SAME THING. I WANT SATISFACTION!!! I WANT THE WINDOW REPAIRED BY CHYRSLER ON THEM AS I REPAIRED MY LAST WINDOW BLOWOUT. CAN ANY ONE SUGGEST SOME HELP AS I REALLY NEED IT TODAY AND EVEN LAST WEEK? I'M AFRAID OF DRIVING MY OWN CAR. CHYRSLERS SHOULD EITHER BRING THEIR WINDOWS UP TO NEW STANDARDS (ELECTRICALLY) OR NOT SELL ANY TO PEOPLE WHO LIVE IN THE DESERT. THEY ARE NOT SAFE!!! THIS CAR IS ALWAYS GARAGED AND HAS LOW MILEAGE AS I WORKED CLOSE TO HOME. WHAT'S THIS WORLD COMING TO? WHO'S OUT THERE TO HELP ME? CHYRSLER SURE IS NOT!!! ONLY GOD!!!!!!!!! I STOPPED FOR DIRECTIONS ON THIS LAST WINDOW EXPLOSION, BUT THE OTHER WINDOW I WAS DRIVING TO THE HOSPITAL WITHOUT STOPPING.
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UNKNOWN OR OTHER | 8/11/2016 - LAS VEGAS, NV
PASSENGER WINDOW EXPLODED IN THE DOOR WHILE TOUCHING CONTROL BUTTON FOR WINDOW TO OPEN TO ASK DIRECTIONS. HAD TO TRAVEL BY MYSELF TO MEXICO 300 MILES AWAY AND HAD TO DRIVE ALL THE WAY BACK TO LAS VEGAS WITH NO WINDOW. THE DRIVER'S SIDE WINDOW DID THE SAME EXACT THING LAST SUMMER IN 2015. CALLED FCA CUSTOMER ASSISTANCE CENTER EVERYDAY FOR A WEEK NOW AND THEY TOLD ME MY CASE WAS BEING ESCALATED TO A CASE MANAGER. THEY WOULD NOT HELP ME. ALL I WANT IS FOR CHRYSLER TO PAY FOR THE REPAIR OF MY DEFECTIVE WINDOW. I CALLED 1-800-992-1997. THEY CALL THEMSELVES FCA CUSTOMER ASSISTANCE CENTER. THEY WERE A WASTE OF MY TIME AND EFFORT. LAST WINDOW ON DRIVER'S SIDE DID THE VERY SAME THING. I WANT SATISFACTION!!! I WANT THE WINDOW REPAIRED BY CHYRSLER ON THEM AS I REPAIRED MY LAST WINDOW BLOWOUT. CAN ANY ONE SUGGEST SOME HELP AS I REALLY NEED IT TODAY AND EVEN LAST WEEK? I'M AFRAID OF DRIVING MY OWN CAR. CHYRSLERS SHOULD EITHER BRING THEIR WINDOWS UP TO NEW STANDARDS (ELECTRICALLY) OR NOT SELL ANY TO PEOPLE WHO LIVE IN THE DESERT. THEY ARE NOT SAFE!!! THIS CAR IS ALWAYS GARAGED AND HAS LOW MILEAGE AS I WORKED CLOSE TO HOME. WHAT'S THIS WORLD COMING TO? WHO'S OUT THERE TO HELP ME? CHYRSLER SURE IS NOT!!! ONLY GOD!!!!!!!!! I STOPPED FOR DIRECTIONS ON THIS LAST WINDOW EXPLOSION, BUT THE OTHER WINDOW I WAS DRIVING TO THE HOSPITAL WITHOUT STOPPING.
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ELECTRICAL SYSTEM | 7/12/2016 - LAS VEGAS, NV
THE CONTACT OWNS A 2008 CHRYSLER SEBRING. WHILE DRIVING 80 MPH, ANOTHER VEHICLE DRIVING AT A HIGH RATE OF SPEED SIDESWIPED THE CONTACT'S VEHICLE. THE IMPACT CAUSED THE CONTACT'S VEHICLE TO SPIN AROUND IN THE OPPOSITE DIRECTION, FACING TWO SEMI-TRUCKS. THE CONTACT'S VEHICLE STALLED WITHOUT WARNING. THE CONTACT MADE NUMEROUS ATTEMPTS TO RESTART THE VEHICLE, BUT THE GEARS WERE EXTREMELY DIFFICULT TO SHIFT AND THE VEHICLE SUDDENLY REVERSED DOWN A RAVINE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND WAS INSPECTED BY THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD, NECK, BACK, AND KNEE INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY COULD NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ..UPDATED 12/11/17
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AIR BAGS | 7/12/2016 - LAS VEGAS, NV
THE CONTACT OWNS A 2008 CHRYSLER SEBRING. WHILE DRIVING 80 MPH, ANOTHER VEHICLE DRIVING AT A HIGH RATE OF SPEED SIDESWIPED THE CONTACT'S VEHICLE. THE IMPACT CAUSED THE CONTACT'S VEHICLE TO SPIN AROUND IN THE OPPOSITE DIRECTION, FACING TWO SEMI-TRUCKS. THE CONTACT'S VEHICLE STALLED WITHOUT WARNING. THE CONTACT MADE NUMEROUS ATTEMPTS TO RESTART THE VEHICLE, BUT THE GEARS WERE EXTREMELY DIFFICULT TO SHIFT AND THE VEHICLE SUDDENLY REVERSED DOWN A RAVINE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND WAS INSPECTED BY THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD, NECK, BACK, AND KNEE INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY COULD NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. ..UPDATED 12/11/17
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