Auto Recalls for Consumers

MERCURY MARINER - 2008 MERCURY MARINER Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 261 complaints filed for the 2008 MERCURY MARINER

Below is a list of complaints & problems filed against the 2008 MERCURY MARINER. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2008 MERCURY MARINER, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (7) Fuel Propulsion System (4) Power Train (48) Structure (4) Unknown Or Other (6)
Electrical System (14) Fuel System Gasoline (2) Service Brakes (7) Suspension (2) Vehicle Speed Control (28)
Electronic Stability Control (1) Hybrid Propulsion System (1) Service Brakes Hydraulic (5) Tires (4) Visibility (2)
Engine (12) Latches Locks Linkages (1) Steering (153) Traction Control System (1) Wheels (1)
Engine And Engine Cooling (6) Other (1)

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ComplaintDescription

VEHICLE SPEED CONTROL

6/15/2017 - TUCSON, AZ
THE THROTTLE IS HELD OPEN WHEN THE CRUISE CONTROL IS EMPLOYED BUT REMAINS OPEN WHEN THE CRUISE CONTROL IS TURNED OFF BOTH BY USING THE OFF BUTTON AND BRAKE APPLICATION. THIS HAPPENS AT 75-80 MPH ON INTERSTATE HIGHWAYS IN AZ AND UT. THE POWER BRAKE BOOSTER IS INEFFECTIVE WITH NO INTAKE VACUUM. THIS IS VERY DANGEROUS.

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ENGINE

6/15/2017 - TUCSON, AZ
THE THROTTLE IS HELD OPEN WHEN THE CRUISE CONTROL IS EMPLOYED BUT REMAINS OPEN WHEN THE CRUISE CONTROL IS TURNED OFF BOTH BY USING THE OFF BUTTON AND BRAKE APPLICATION. THIS HAPPENS AT 75-80 MPH ON INTERSTATE HIGHWAYS IN AZ AND UT. THE POWER BRAKE BOOSTER IS INEFFECTIVE WITH NO INTAKE VACUUM. THIS IS VERY DANGEROUS.

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HYBRID PROPULSION SYSTEM

6/8/2017 - JUNEAU, AK
THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING AND A LOSS OF POWER INDEPENDENTLY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM); HOWEVER, THE CONTACT WAS UNABLE TO GET THE REMEDY DUE TO NO CERTIFIED FORD DEALERS IN THE CITY. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

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STEERING

5/24/2017 - ATLANTA, GA
MY VEHICLE'S POWER STEERING FAILED DUE TO A DEFUNCT TORQUE SENSOR WHICH SHOULD HAVE BEEN REPLACED BY THE PREVIOUS RECALL. THE POWER STEERING BECAME DEFECTIVE WHILE I WAS DRIVING ON A HIGHWAY, AND COMPLETELY FAILED A SHORT TIME THEREAFTER WHILE STOPPED. AFTER I WAS NOTIFIED OF THE PREVIOUS RECALL IN 2014, I TOOK MY VEHICLE TO A FORD SERVICE SHOP; HOWEVER, FORD APPARENTLY DID NOT FIX THE UNDERLYING ISSUE IN MY VEHICLE (MALFUNCTIONED TORQUE SENSOR). THERE WAS NO WARNING OR NOTICE GIVEN THAT THIS ISSUE MAY ARISE IN THE FUTURE AFTER HAVING THE ALLEGED RECALL "FIXED". I ALSO WAS GIVEN NO NOTICE AT ANY TIME THAT THE POWER STEERING WAS GOING TO FAIL COMPLETELY.

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ENGINE

5/5/2017 - HOUMA, LA
THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND WOULD NOT ACCELERATE PAST 25 MPH. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE SHUT OFF ON NUMEROUS OCCASIONS AND THE CHECK ENGINE INDICATOR ILLUMINATED BRIEFLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 44,000.

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VEHICLE SPEED CONTROL

5/5/2017 - HOUMA, LA
THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND WOULD NOT ACCELERATE PAST 25 MPH. IN ADDITION, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE SHUT OFF ON NUMEROUS OCCASIONS AND THE CHECK ENGINE INDICATOR ILLUMINATED BRIEFLY WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 44,000.

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STEERING

4/21/2017 - BRENTWOOD, TN
THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL MALFUNCTIONED AS WELL AS THE RPMS. THE CONTACT STATED THAT THE RPMS WERE INCONSISTENT WITH THE ACTUAL SPEED OF THE VEHICLE AND WENT UP TO 4000 RPMS AT VARIOUS SPEEDS. IN ADDITION, THERE WAS A LOUD CLUNKING NOISE IN THE STEERING WHEEL AND THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

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VEHICLE SPEED CONTROL: CRUISE CONTROL

4/21/2017 - BRENTWOOD, TN
THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL MALFUNCTIONED AS WELL AS THE RPMS. THE CONTACT STATED THAT THE RPMS WERE INCONSISTENT WITH THE ACTUAL SPEED OF THE VEHICLE AND WENT UP TO 4000 RPMS AT VARIOUS SPEEDS. IN ADDITION, THERE WAS A LOUD CLUNKING NOISE IN THE STEERING WHEEL AND THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

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POWER TRAIN

4/19/2017 - PIKEVILLE, TN
WHILE DRIVING WENT TO PULL OUT FROM RED LIGHT AND CAR WOULD NOT MOVE FORWARD. FINALLY PUMPED GAS PEDAL AND MANAGED TO GET CAR TO GO FORWARD. CONTINUED TO DO THIS UNTIL WOULD NOT GO FORWARD OR IN REVERSE. WAS ABLE TO GET TO EMPTY PARKING LOT SO ROLL BACK COULD PICK ME UP. HAD TO HAVE TRANSMISSION REBUILT AND WAS TOLD THAT THE TRANSMISSION HAD BEEN REPLACED BEFORE. TRUCK ONLY HAS 95,724 MILES ON IT AND I BOUGHT IT USED. WOULD LIKE TO KNOW IF ANY RECALLS HAD BEEN ISSUED ON THIS VEHICLE.

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POWER TRAIN

3/29/2017 - LOS ANGELES, CA
WHILE DRIVING THE CAR ON A HIGHWAY, THE WARNING LIGHT CHIMES AND DISPLAYS TO "SAFELY STOP VEHICLE". THE CAR NO LONGER ACCELERATES AND SLOWS TO A STOP EVEN IF YOU DON'T HAVE A SHOULDER TO PULL OFF TO. I NORMALLY JUST HIT MY HAZARD LIGHTS AND PULL TO A STOP, WAIT A FEW MINUTES THEN RESTART THE ENGINE. THIS HAPPEN ONCE A MONTH AND SOMETIMES TWICE OR THREE TIMES IN A ROW. IF THE HYBRID ELECTRONICS SYSTEM OVERHEATS, IT MAY SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH. THERE IS CURRENTLY A RECALL ON THIS PROBLEM #14S19. CALLED FORD AND THEY SAID MY VEHICLE ISN'T A PART OF IT EVEN THOUGH IT CLEARLY WAS BUILT IN THE SAME TIME AND HAS THE EXACT ISSUE. VERY DANGEROUS AND SCARY PROBLEM.

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