Auto Recalls for Consumers

MERCURY MARINER HYBRID - 2008 MERCURY MARINER HYBRID Problems & Complaints

 
Auto Recalls For Consumers
by MERCURY

There are 62 complaints filed for the 2008 MERCURY MARINER HYBRID

Below is a list of complaints & problems filed against the 2008 MERCURY MARINER HYBRID. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2008 MERCURY MARINER HYBRID, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Electrical System (12) Engine And Engine Cooling (12) Hybrid Propulsion System (1) Service Brakes Electric (2) Unknown Or Other (4)
Electronic Stability Control (1) Fuel Propulsion System (10) Power Train (7) Service Brakes Hydraulic (4) Vehicle Speed Control (10)
Engine (22) Fuel System Gasoline (1) Service Brakes (5) Steering (9)

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ComplaintDescription

ENGINE

10/15/2014 - TACOMA, WA
HAD THE THROTTLE BODY FIXED ONCE TWO MONTHS AGO BECAUSE I WAS GOING 45, MY SUV. HAZARD LIGHT CAME ON AND IT SAID TO SLOW DOWN AND PULL OVER SAFELY. THEN IT HAS HAPPENED THREE MORE TIMES SINCE I GOT IT FIXED, MY SUV IS IN THE SHOP AGAIN, I PAID 845 LAST TIME AND I STILL HAVE $15,000 LEFT TO PAY ON MY CAR. I CAN'T AFFORD TO KEEP PAYING TO GET THIS FIXED, LET ALONE THE SAFETY ISSUE.THE LADY TWO TIMES IT HAPPENED I HAD MY BABY IN THE CAR ON THE FREEWAY AND I WAS IN THE MIDDLE LANE AND IT WAS RAINING... IT WAS FRIGHTENING.

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VEHICLE SPEED CONTROL

10/15/2014 - TACOMA, WA
HAD THE THROTTLE BODY FIXED ONCE TWO MONTHS AGO BECAUSE I WAS GOING 45, MY SUV. HAZARD LIGHT CAME ON AND IT SAID TO SLOW DOWN AND PULL OVER SAFELY. THEN IT HAS HAPPENED THREE MORE TIMES SINCE I GOT IT FIXED, MY SUV IS IN THE SHOP AGAIN, I PAID 845 LAST TIME AND I STILL HAVE $15,000 LEFT TO PAY ON MY CAR. I CAN'T AFFORD TO KEEP PAYING TO GET THIS FIXED, LET ALONE THE SAFETY ISSUE.THE LADY TWO TIMES IT HAPPENED I HAD MY BABY IN THE CAR ON THE FREEWAY AND I WAS IN THE MIDDLE LANE AND IT WAS RAINING... IT WAS FRIGHTENING.

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STEERING

10/1/2014 - NEWPORT BEACH, CA
MY 2008 MERCURY MARINER HYBRID HAS A DANGEROUS HIGH SPEED STALL CONDITION. IT IS VERY SERIOUS AND PUTS THE VEHICLE AND OCCUPANTS IN A SITUATION THAT CAUSES A VERY HIGH RISK OF A CRASH. THIS SAID, MY VEHICLE IS NOT COVERED IN THE CURRENT RECALL? WHY NOT?

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FUEL/PROPULSION SYSTEM

10/1/2014 - NEWPORT BEACH, CA
MY 2008 MERCURY MARINER HYBRID HAS A DANGEROUS HIGH SPEED STALL CONDITION. IT IS VERY SERIOUS AND PUTS THE VEHICLE AND OCCUPANTS IN A SITUATION THAT CAUSES A VERY HIGH RISK OF A CRASH. THIS SAID, MY VEHICLE IS NOT COVERED IN THE CURRENT RECALL? WHY NOT?

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ENGINE

10/1/2014 - NEWPORT BEACH, CA
MY 2008 MERCURY MARINER HYBRID HAS A DANGEROUS HIGH SPEED STALL CONDITION. IT IS VERY SERIOUS AND PUTS THE VEHICLE AND OCCUPANTS IN A SITUATION THAT CAUSES A VERY HIGH RISK OF A CRASH. THIS SAID, MY VEHICLE IS NOT COVERED IN THE CURRENT RECALL? WHY NOT?

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ELECTRICAL SYSTEM

9/25/2014 - ALEXANDRIA, VA
WHILE MY WIFE WAS DRIVING OUR 2008 MERCURY HYBRID MARINER ON A HIGHWAY AT A SPEED OF APPROXIMATELY 45 MPH, A WARNING LIGHT APPEARED ON THE DASH (RED TRIANGLE WITH AND EXCLAMATION POINT) AND THE VEHICLE BEGAN SLOWING DOWN IN A MANNER THAT PREVENTED HER FROM CONTROLLING THE SPEED OF THE VEHICLE. MY WIFE, FORTUNATELY, WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY WITHOUT INCIDENT. THE FORD DEALERSHIP'S DIAGNOSTIC TEST REVEALED A FAULTY ELECTRONIC THROTTLE BODY AND THE DEALERSHIP RECOMMENDED IMMEDIATE REPLACEMENT FOR SAFETY REASONS. I UNDERSTAND THAT AS A RESULT OF SIMILAR ISSUES WITH FORD ESCAPE AND MERCURY MARINER MODELS, THROUGH A CUSTOMER SATISFACTION PROGRAM, FORD VOLUNTARILY HAS EXTENDED WARRANTY WORK FOR SOME ESCAPE AND MARINER VEHICLES. THE VIN FOR OUR 2008 MERCURY HYBRID MARINER, HOWEVER, WAS NOT INCLUDED IN THIS PROGRAM. I SPOKE WITH A REPRESENTATIVE AND WITH A SUPERVISOR FROM FORD CUSTOMER SERVICE (800-392-3673), AND THE SUPERVISOR REPORTED THAT FORD IS NOT IN A POSITION TO ADDRESS THE ISSUE WITH RESPECT TO MY VEHICLE, BECAUSE THERE IS NOT ENOUGH DATA TO INCLUDE MY VEHICLE WITHIN THE VOLUNTARY CUSTOMER SATISFACTION PROGRAM.

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VEHICLE SPEED CONTROL

9/25/2014 - ALEXANDRIA, VA
WHILE MY WIFE WAS DRIVING OUR 2008 MERCURY HYBRID MARINER ON A HIGHWAY AT A SPEED OF APPROXIMATELY 45 MPH, A WARNING LIGHT APPEARED ON THE DASH (RED TRIANGLE WITH AND EXCLAMATION POINT) AND THE VEHICLE BEGAN SLOWING DOWN IN A MANNER THAT PREVENTED HER FROM CONTROLLING THE SPEED OF THE VEHICLE. MY WIFE, FORTUNATELY, WAS ABLE TO PULL TO THE SIDE OF THE HIGHWAY WITHOUT INCIDENT. THE FORD DEALERSHIP'S DIAGNOSTIC TEST REVEALED A FAULTY ELECTRONIC THROTTLE BODY AND THE DEALERSHIP RECOMMENDED IMMEDIATE REPLACEMENT FOR SAFETY REASONS. I UNDERSTAND THAT AS A RESULT OF SIMILAR ISSUES WITH FORD ESCAPE AND MERCURY MARINER MODELS, THROUGH A CUSTOMER SATISFACTION PROGRAM, FORD VOLUNTARILY HAS EXTENDED WARRANTY WORK FOR SOME ESCAPE AND MARINER VEHICLES. THE VIN FOR OUR 2008 MERCURY HYBRID MARINER, HOWEVER, WAS NOT INCLUDED IN THIS PROGRAM. I SPOKE WITH A REPRESENTATIVE AND WITH A SUPERVISOR FROM FORD CUSTOMER SERVICE (800-392-3673), AND THE SUPERVISOR REPORTED THAT FORD IS NOT IN A POSITION TO ADDRESS THE ISSUE WITH RESPECT TO MY VEHICLE, BECAUSE THERE IS NOT ENOUGH DATA TO INCLUDE MY VEHICLE WITHIN THE VOLUNTARY CUSTOMER SATISFACTION PROGRAM.

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ENGINE

9/4/2014 - SOUTH PASADENA, CA
A "STOP SAFELY NOW" WARNING MESSAGE CAME ON WHEN I WAS DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THE CAR IMMEDIATELY LOST POWER AND BECAME DIFFICULT TO STEER. I PULLED OVER TO THE RIGHT SHOULDER AS SAFELY AND QUICKLY AS POSSIBLE. THIS HAS OCCURRED MULTIPLE TIMES.

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STEERING

9/4/2014 - SOUTH PASADENA, CA
A "STOP SAFELY NOW" WARNING MESSAGE CAME ON WHEN I WAS DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THE CAR IMMEDIATELY LOST POWER AND BECAME DIFFICULT TO STEER. I PULLED OVER TO THE RIGHT SHOULDER AS SAFELY AND QUICKLY AS POSSIBLE. THIS HAS OCCURRED MULTIPLE TIMES.

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POWER TRAIN

9/4/2014 - SOUTH PASADENA, CA
A "STOP SAFELY NOW" WARNING MESSAGE CAME ON WHEN I WAS DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THE CAR IMMEDIATELY LOST POWER AND BECAME DIFFICULT TO STEER. I PULLED OVER TO THE RIGHT SHOULDER AS SAFELY AND QUICKLY AS POSSIBLE. THIS HAS OCCURRED MULTIPLE TIMES.

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