Auto Recalls for Consumers

MERCURY MARINER HYBRID - 2008 MERCURY MARINER HYBRID Problems & Complaints

 
Auto Recalls For Consumers
by MERCURY

There are 87 complaints filed for the 2008 MERCURY MARINER HYBRID

Below is a list of complaints & problems filed against the 2008 MERCURY MARINER HYBRID. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2008 MERCURY MARINER HYBRID, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Electrical System (19) Engine And Engine Cooling (13) Hybrid Propulsion System (2) Service Brakes Electric (2) Structure (1)
Electronic Stability Control (1) Fuel Propulsion System (14) Power Train (14) Service Brakes Hydraulic (4) Unknown Or Other (4)
Engine (25) Fuel System Gasoline (1) Service Brakes (13) Steering (16) Vehicle Speed Control (10)

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ComplaintDescription

STEERING

4/7/2017 - GODFREY, IL
VEHICLE WAS BEING OPERATED AT APPROX 35 MPH WHEN SYSTEM HORN SOUNDED THEN STEERING COLUMN LOCKED UP, CAUSING NEAR MISS ACCIDENT. FORD REFUSES TO ACKNOWLEDGE ANY RECALLS OR REASSESS RECALLL UNDER NHTS CAMPAIGN 14V284000 FOR STEERING WHERE THEIR FIX APPEARS TO BE TO REPROGRAM SOFTWARE. APPEARS THAT THIS WAS A QUICK FIX THAT DIDN'T SOLVE THE PROBLEM

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SERVICE BRAKES

3/24/2017 - LOVELAND, OH
WHILE DRIVING THE ABS AND OTHER WARNING LIGHTS CAME ON INDICATING BRAKE FAILURE. DRIVING ON HIGHWAY 60 MPH.

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STEERING

2/24/2017 - TONGANOXIE, KS
THE POWER TORQUE SENSOR FOR THE POWER STEERING WAS ALREADY RECALLED AND HAD THE SYSTEM UPDATED BEFORE I GOT THE CAR IN 2014. THE CARS STEERING WHEEL STARTS SHAKING A LITTLE THEN ALL OF A SUDDLE THE STEERING WHEEL LOCKS UP AND THE POWER STEERING STOPS WORKING, SO YOU CAN'T HARDLY TURN IT. I CAME INCHES FROM GETTING IN A WRECK. YOU CAN UPDATE THE SYSTEM BUT IT WILL ONLY WORK FOR ABOUT 1 OR 2 YEARS.

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ELECTRICAL SYSTEM

2/24/2017 - TONGANOXIE, KS
THE POWER TORQUE SENSOR FOR THE POWER STEERING WAS ALREADY RECALLED AND HAD THE SYSTEM UPDATED BEFORE I GOT THE CAR IN 2014. THE CARS STEERING WHEEL STARTS SHAKING A LITTLE THEN ALL OF A SUDDLE THE STEERING WHEEL LOCKS UP AND THE POWER STEERING STOPS WORKING, SO YOU CAN'T HARDLY TURN IT. I CAME INCHES FROM GETTING IN A WRECK. YOU CAN UPDATE THE SYSTEM BUT IT WILL ONLY WORK FOR ABOUT 1 OR 2 YEARS.

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SERVICE BRAKES

10/24/2016 - PHILLADELPHIA, PA
THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES FAILED. THE ANTILOCK BRAKES AND REGENERATIVE BRAKES DISABLED WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF ROAD. THE VEHICLE WAS TOWED HOME. THE CONTACT ALSO STATED THAT THE WARNING INDICATORS ILLUMINATED APPROXIMATELY TWENTY TIMES BEFORE THE ACTUAL FAILURE. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

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STEERING

10/4/2016 - QUEENS, NY
THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING TORQUE SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.

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ELECTRICAL SYSTEM

10/2/2016 - HENDERSONVILLE, NC
QUITS RUNNING WHILE CAUTION WITH EXPLANATION IN MIDDLE LIGHT APPEARS AND WRENCH LIGHT APPEARS. THEN NOTIFICATION TO STOP AT ONCE SAFELY. THIS HAS HAPPENED ON FREEWAY. AFTER 15-20 MINUTES CAR WILL CRANK AGAIN BUT MAY ONLY GO A FEW FEET AND STALL AGAIN, NEAR DEATH EXPERIENCE.

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POWER TRAIN

10/2/2016 - HENDERSONVILLE, NC
QUITS RUNNING WHILE CAUTION WITH EXPLANATION IN MIDDLE LIGHT APPEARS AND WRENCH LIGHT APPEARS. THEN NOTIFICATION TO STOP AT ONCE SAFELY. THIS HAS HAPPENED ON FREEWAY. AFTER 15-20 MINUTES CAR WILL CRANK AGAIN BUT MAY ONLY GO A FEW FEET AND STALL AGAIN, NEAR DEATH EXPERIENCE.

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SERVICE BRAKES

7/11/2016 - BALLWIN, MO
APRIL 2016 THE ABS LIGHT WAS ON ALONG WITH THE MESSAGE "CHECK BRAKE SYSTEM AND THE REGEN BRAKES." WHEN BREAKING THE VEHICLE TOOK MUCH LONGER THAN NORMAL TO SLOW AND STOP. THE REPAIR FOR THIS WAS $4100 ($4800 WITH LABOR). I WAS ADVISED THAT THIS WAS A SAFETY ISSUE SINCE THE BRAKES WERE NOT WORKING PROPERLY AND TO NOT DRIVE THE VEHICLE. I CHOSE TO HAVE THE REPAIR SINCE I NEED THE VEHICLE FOR WORK AND STILL OWE MONEY ON IT. I DID SOME RESEARCH AND IT APEARS THAT THIS IS A KNOWN PROBLEM AS OTHER COMPLAINTS ON NHTSA AND OTHER FORUMS ATTEST TO. I CONTACTED FORD AND ASKED THAT I BE REIMBURSED AS THIS IS A SAFETY ISSUE. THEY DECLINED MY REQUEST.

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SERVICE BRAKES

5/19/2016 - CONYERS, GA
UPON STARTUP AND SOMETIMES WHEN DRIVING THE ABS WARNING LIGHT WILL ILLUMINATE ALONG WITH THE SERVICE BRAKE SYSTEM AND THE REGENERATIVE BRAKE SYSTEM SHUTDOWN. CAUSING THE BRAKES TO BECOME WEAK AND INEFFECTIVE.

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