| Complaint | Description |
STEERING | 5/17/2013 - PUEBLO WEST, CO
I JUST PURCHASED MY 2009 TRAVERSE IN MARCH AND WITHIN 2 WEEKS OF OWNING IT I NOTICED IT WAS HARD TO PARK, UNFORTUNATELY THERE WAS NOT A WARRANTY ON THE CAR. NOW ITS BEEN ALMOST 3 MONTHS SINCE I PURCHASED MY VEHICLE AND IT IS GETTING WORSE BY THE DAY. I NOT ONLY HAVE PROBLEMS PARKING BUT ALSO WHEN I MAKE TURNS. I HAVE TAKEN TO BE LOOKED AT AND THEY SAID IT IS A COMMON PROBLEM WITH THIS VEHICLE. MY CONCERN IS IF IT IS SO COMMON WHY HAS IT NOT BEEN RECALLED. IT IS OBVIOUSLY A DANGEROUS PROBLEM. I HAVE HAD TO STOP MY CAR IN ORDER TO GET IT TO TURN SO THAT I COULD FIHISH PARKING. ALSO HAVE NOTICED A CLUNKING NOISE WHEN THE AC IS ON.
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UNKNOWN OR OTHER | 5/17/2013 - PUEBLO WEST, CO
I JUST PURCHASED MY 2009 TRAVERSE IN MARCH AND WITHIN 2 WEEKS OF OWNING IT I NOTICED IT WAS HARD TO PARK, UNFORTUNATELY THERE WAS NOT A WARRANTY ON THE CAR. NOW ITS BEEN ALMOST 3 MONTHS SINCE I PURCHASED MY VEHICLE AND IT IS GETTING WORSE BY THE DAY. I NOT ONLY HAVE PROBLEMS PARKING BUT ALSO WHEN I MAKE TURNS. I HAVE TAKEN TO BE LOOKED AT AND THEY SAID IT IS A COMMON PROBLEM WITH THIS VEHICLE. MY CONCERN IS IF IT IS SO COMMON WHY HAS IT NOT BEEN RECALLED. IT IS OBVIOUSLY A DANGEROUS PROBLEM. I HAVE HAD TO STOP MY CAR IN ORDER TO GET IT TO TURN SO THAT I COULD FIHISH PARKING. ALSO HAVE NOTICED A CLUNKING NOISE WHEN THE AC IS ON.
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POWER TRAIN | 5/17/2013 - TITUSVILLE, NJ
TL- THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE WITH HAND-CONTROLLED MOBILITY EQUIPMENT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND ALSO TO THE MOBILITY EQUIPMENT MECHANIC. NEITHER TECHNICIAN WAS ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. KMJ
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STEERING | 5/14/2013 - WEST MIFFLIN, PA
ON MY WAY TO AN APPT TRAVELING ABOUT 45 MPH. HEARD A LOUD WHINING SOUND, SO I DECREASED MY ACCELERATION. NOISE WENT AWAY. THERE WERE NO SENSORS/LIGHTS SIGNALING THAT ANYTHING WAS WRONG NOR DID THE CAR PERFORM ANY DIFFERENT THAN BEFORE THE NOISE OCCURRED. I NOTICED THAT SOMETHING WASN'T RIGHT WHEN I TRIED MAKE A TURN THAT LEAD TO MY DESTINATION. IT WAS MUCH HARDER TO TURN MY WHEEL. I CONTINUED TO MY APPT BUT WHEN I TRIED TO PARK, I REALLY HAD ISSUES BECAUSE MY STEERING WHEEL WOULD BARELY TURN IN ANY DIRECTION. AFTER MY APPT, TOOK MY CAR TO PEP BOYS FOR THEM TO CHECK THE POWER STEERING FLUID LEVELS. THE EMPLOYEE SHOWED ME THAT THE LEVELS WERE FINE & THAT I SHOULD CONTACT MY DEALERSHIP. I DROVE HOME BUT I HAD A VERY HARD TIME ESPECIALLY WHEN I WAS TRAVELING AT SPEEDS LOWER THAN 25 MPH. I DIDN'T ATTEMPT TO DRIVE THE CAR UNTIL MONDAY MORNING WHEN I TOOK IT TO THE DEALER I BOUGHT IT FROM. I TOLD THEM WHAT IT WAS DOING & ASKED THAT THEY LOOK AT IT. THEY CALLED ME AT WORK AND SAID THAT I NEEDED A NEW POWER STEERING PUMP AND A RACK & PINION STEERING GEAR PLUS AN ALIGNMENT. ALL TOTAL I WOULD BE SHELLING OUT $1100 FOR AN ISSUE THAT I SHOULDN'T HAVE WITH A 3-YR-OLD CAR WITH ONLY 41K MILES ON IT!! I CALLED GENERAL MOTORS TO FILE A FORMAL COMPLAINT BECAUSE NONE OF THIS WAS UNDER THE POWERTRAIN WARRANTY ON THE CAR. I ALSO WANTED TO FILE A COMPLAINT BECAUSE I NOTICED THAT THIS IS A COMMON ISSUE AFTER I RESEARCHED IT ON THE INTERNET. THEY TOOK MY COMPLAINT BUT TOLD ME THERE WAS NOTHING THEY COULD DO SINCE THERE WAS NO RECALL ON THE CAR FOR THIS ISSUE. I AM MAKING THIS COMPLAINT HERE BECAUSE SOMEONE IS GOING TO DIE IF THIS ISSUE DOESN'T GET FIXED THROUGH A RECALL. AND IT'S A SHAME THAT HARD-WORKING PEOPLE HAVE TO MAKE A COSTLY REPAIR SUCH AS THIS ON A CAR THAT'S NOT EVEN 5 YEARS OLD & WITH MINIMAL MILEAGE. PLEASE MAKE GM RECALL THIS!!!!!
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STEERING | 5/13/2013 - ROANOKE RAPIDS, NC
THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC REPLACED THE POWER STEERING FLUID HOWEVER, AFTER THE REPAIR THE FAILURE CONTINUED. THE MECHANIC STATED THAT THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.
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STEERING | 5/8/2013 - MARSHALL, WI
WHEN MAKING TURNS INTO PARKING SPACES, A DRIVEWAY, SHARP OR WIDE TURNS IT SEEMS THE POWER STEERING GOES OUT. I CAN HARDLY TURN THE CAR AND HAVE ALMOST BEEN IN SEVERAL ACCIDENTS. BASED ON THE COMPLAINTS ONLINE AND ON THIS SITE IT APPEARS TO COST SEVERAL HUNDRED TO THOUSANDS OF DOLLARS TO REPAIR. TO ME THIS IS A SERIOUS SAFETY ISSUE.
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STEERING | 4/29/2013 - MARDELA SPRINGS, MD
MY WIFE IS THE PRIMARY DRIVER OF OUR 2009 TRAVERS. I WAS DRIVING IT ABOUT A WEEK AGO AND NOTICED THE POWER STEERING MOTOR WHINING. WE HAD AN APPOINTMENT FOR SERVICE ON THE 26TH AND I REPORTED IT TO THEM. BASICALLY AT SLOW SPEEDS WHEN TURNING YOU COULD HERE THE MOTOR WHINING. THEY STATED THAT THE POWER STEERING PUMP NEEDS TO BE REPLACED ALONG WITH THE RACK DUE TO LEAKING (WHICH WE HADN'T NOTICED PREVIOUSLY). THE REPAIR IS ESTIMATED AT $1800. I HAVE READ WHERE PEOPLE HAVE LOST THEIR POWER STEERING RIDING DOWN THE ROAD, THAT HASN'T HAPPENED TO US, YET..
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EXTERIOR LIGHTING | 4/20/2013 - HAYMARKET, VA
I TOOK IT IN BECAUSE THE A/C STOP WORKING AND THEY FOUNDED THE LEAKED. ALSO MENTIONED A RECALLED BUT DIDN'T LIST ON MY RECEIPT. MY LOW BEAM HEADLIGHTS BURNED OUT TOO. I THINK THERE IS AN ELECTRICAL PROBLEM BUT THE DEALER WON'T ADMIT. CLAIMED REPAIRS ARE NORMAL WEAR AND TEAR. I WISH THEY HAD TOLD ME THIS BEFORE I BOUGHT THIS CAR BRAND NEW.
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ELECTRICAL SYSTEM | 4/20/2013 - HAYMARKET, VA
I TOOK IT IN BECAUSE THE A/C STOP WORKING AND THEY FOUNDED THE LEAKED. ALSO MENTIONED A RECALLED BUT DIDN'T LIST ON MY RECEIPT. MY LOW BEAM HEADLIGHTS BURNED OUT TOO. I THINK THERE IS AN ELECTRICAL PROBLEM BUT THE DEALER WON'T ADMIT. CLAIMED REPAIRS ARE NORMAL WEAR AND TEAR. I WISH THEY HAD TOLD ME THIS BEFORE I BOUGHT THIS CAR BRAND NEW.
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STEERING | 4/20/2013 - HAYMARKET, VA
I TOOK IT IN BECAUSE THE A/C STOP WORKING AND THEY FOUNDED THE LEAKED. ALSO MENTIONED A RECALLED BUT DIDN'T LIST ON MY RECEIPT. MY LOW BEAM HEADLIGHTS BURNED OUT TOO. I THINK THERE IS AN ELECTRICAL PROBLEM BUT THE DEALER WON'T ADMIT. CLAIMED REPAIRS ARE NORMAL WEAR AND TEAR. I WISH THEY HAD TOLD ME THIS BEFORE I BOUGHT THIS CAR BRAND NEW.
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