Auto Recalls for Consumers

TOYOTA PRIUS - 2009 TOYOTA PRIUS Problems & Complaints

 
Auto Recalls For Consumers
by Toyota Motor Corporation

There are 439 complaints filed for the 2009 TOYOTA PRIUS

Below is a list of complaints & problems filed against the 2009 TOYOTA PRIUS. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2009 TOYOTA PRIUS, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (15) Equipment (3) Fuel System Other (3) Service Brakes Electric (44) Tires (2)
Electrical System (50) Equipment Adaptive (4) Power Train (20) Service Brakes Hydraulic (96) Traction Control System (15)
Electronic Stability Control (11) Exterior Lighting (104) Seat Belts (1) Steering (12) Unknown Or Other (13)
Engine (15) Fuel Propulsion System (5) Seats (2) Structure (16) Vehicle Speed Control (69)
Engine And Engine Cooling (8) Fuel System Gasoline (14) Service Brakes (29) Suspension (5) Visibility Wiper (2)

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ComplaintDescription

SERVICE BRAKES

7/10/2019 - HULL, MA
THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHILE DRIVING 25 MPH, THE BRAKE PEDAL SEIZED WHEN IT WAS DEPRESSED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MANAGED TO PUMP THE BRAKE PEDAL THREE TIMES AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO TOYOTA OF BRAINTREE (210 UNION ST, BRAINTREE, MA 02184, (781) 848-9300). A SECOND DIAGNOSTIC TEST WAS CONDUCTED, WHICH RENDERED THE SAME OUTCOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 84,500.

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SERVICE BRAKES

6/13/2019 - DECKER, MI
ZG1 KNOWN ISSUE WITH BRAKE ACTUATOR ASSEMBLY. WARRANTY ENHANCEMENT PROGRAM ZG1 WAS ISSUED TO COVER 2ND GEN PRIUS' FOR 10 YEARS. AT 10 YEAR 3 MONTHS AND 143K MILES HAD UNIT FAIL, LEAVING DRIVING WITH ONLY FUNCTIONING REAR BRAKES. THIS LARGE OF A SAFETY ISSUE SHOULD HAVE BEEN A RECALL. HOW TOYOTA WAS ABLE TO AVOID A RECALL WITH THIS LIMITED WARRANTY EXTENSION IS CONCERNING, I WAS AWAY FROM HOME WHEN I GOT INTO MY CAR AND ALL OF THE BRAKE RELATED WARNING LIGHTS TURNED ON AND A WARNING BEEP TURNED AND REMAINED ON. ONLY REAR BRAKES FUNCTION. TOYOTA CASE NUMBER 1906130936

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ELECTRICAL SYSTEM

5/6/2019 - NEWPORT BEACH, CA
2009 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO DAMAGED INVERTER. THE CONSUMER STATED WHILE DRIVING THE VEHICLE BEGAN TO LOSE POWER AND WARNING LIGHTS FLASHED ON THE DASHBOARD.

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SERVICE BRAKES

4/22/2019 - UMATILLA, FL
BRAKE WARNING LIGHT BROKEN BRAKE ACTUATOR SYSTEM TOYOTA DEALER REFUSING TO FIX THIS SAFETY HAZARD UNDER THE WARRANTY ENHANCEMENT NOTIFICATION ZG1

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ELECTRICAL SYSTEM

4/14/2019 - HOUSTON, TX
THE MULTI-FUNCTION DISPLAY (MFD) STOPPED WORKING AROUND 200K. AT FIRST, THE SCREEN WOULD NOT RESPOND TO TOUCH, THEN IT WOULD FREEZE OR APPEAR FUZZY, THEN THE DISPLAY HAD STATIC OR WOULD GO ON AND OFF, NOW IT IS JUST BLACK, WITH THE RARE INCIDENT (EVERY COUPLE OF MONTHS, USUALLY WHEN IT IS COLD OUTSIDE) WHERE THE MFD DISPLAYS A WHITE SCREEN OR GRAY SCREEN WITH LINES THROUGH IT. AS MANY OF THE VEHICLES FEATURES (REAR CAMERA, A/C, RADIO, ODOMETER, MILEAGE, ETC.) ARE CONTROLLED THROUGH THE MFD, I HAVE BEEN UNABLE TO UTILIZE THESE FEATURES. ON OTHER MESSAGE BOARDS (PRIUSCHAT) THIS APPEARS TO BE A RATHER COMMON PROBLEM AND SHOULD WARRANT SOME SORT OF CORRECTIVE ASSISTANCE FROM THE MANUFACTURE.

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SERVICE BRAKES

3/29/2019 - CORPUS CHRISTI, TX
BRAKE ACTUATOR NOT WORKING PROPERLY WHEN I USE THE DIAGNOSTIC SETTINGS IT WORKS BUT THEN AFTER A WHILE IT STOPS WORKING AGAIN. WAS GOING 50 ON THE HIGHWAY WHEN BRAKES STOPPED WORKING ALMOST WRECKED. BRAKE LIGHT (!) LIGHT ABS LIGHT AND VSC LIGHT ARE ALL ON.

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EXTERIOR LIGHTING

3/19/2019 - WAUKEGAN, IL
ONE OF THE FRONT HEADLIGHT SOMETIMES WORK SOMETIMES NOT.I JUST GET THIS CAR TODAY AND AFTER PURCHASING I SAW THIS PROBLEM.

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STRUCTURE: BODY

3/4/2019 - RANDALLSTOWN, MD
SINCE A COUPLE OF WEEKS AGO THE LEFT BACK DOOR WON'T OPEN FROM THE INSIDE. IT CAN ONLY BE OPENED FROM THE OUTSIDE. SINCE THURSDAY, FEB. 28, 2019 THE RIGHT BACK DOOR ALSO CAN'T BE OPENED FROM THE INSIDE, ONLY FROM THE OUTSIDE. THAT DOOR HARDLY EVER IS USED. THE PASSENGER WAS TRAPPED INSIDE. I HAD TO OPEN IT FROM THE OUTSIDE TO LET HIM OUT. THIS HAS NEVER HAPPENED BEFORE TO ANY CAR I EVER DROVE OR WAS A PASSENGER IN. IT'S VERY DANGEROUS TO BE TRAPPED INSIDE. SOMETHING IS SERIOUSLY WRONG WITH HOW THE DOOR WAS MANUFACTURED.

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SERVICE BRAKES

1/31/2019 - ROSWELL, GA
THE ABS AND OTHER BRAKE WARNING LIGHTS GO ON RANDOMLY AND THE BRAKES BECOME STIFF. TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP AND THEY SAID IT IS DUE TO THE BRAKE ACTUATOR ASSEMBLY. THE ABS ACTUATOR ASSEMBLY PART WAS PART OF AN EXTENDED TOYOTA WARRANTY UNDER NOTIFICATION ZG1. HOWEVER MY VEHICLE JUST MISSED THE DEADLINE FOR THE WARRANTY BY THREE MONTHS. THIS IS A SAFETY ISSUE FOR TOYOTA AS THEY KNOW THIS PART HAS A HIGH FAILURE RATE. WARRANTY SHOULD BE EXTENDED IN ORDER TO COVER REPAIRS. FILED A CASE WITH TOYOTA, CASE # 1901312287.

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ENGINE

12/31/2018 - MOUNT DORA, FL
THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE TEMPERATURE GAUGE INCREASED TO HIGH AND COOLANT NEEDED TO BE ADDED TO THE VEHICLE. ALL OF THE INDICATORS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 151,759.

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