Auto Recalls for Consumers

VOLKSWAGEN ROUTAN - 2009 VOLKSWAGEN ROUTAN Problems & Complaints

 
Auto Recalls For Consumers
by VOLKSWAGEN

There are 235 complaints filed for the 2009 VOLKSWAGEN ROUTAN

Below is a list of complaints & problems filed against the 2009 VOLKSWAGEN ROUTAN. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2009 VOLKSWAGEN ROUTAN, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (4) Exterior Lighting (3) Power Train (14) Service Brakes Hydraulic (15) Unknown Or Other (8)
Electrical System (114) Fuel Propulsion System (4) Seat Belts (1) Steering (26) Vehicle Speed Control (5)
Electronic Stability Control (9) Fuel System Gasoline (1) Seats (5) Structure (16) Visibility (2)
Engine (61) Interior Lighting (1) Service Brakes (30) Suspension (4) Visibility Wiper (1)
Engine And Engine Cooling (5) Latches Locks Linkages (6) Service Brakes Air (1) Tires (7) Wheels (12)
Equipment (1) Parking Brake (1) Service Brakes Electric (2) Traction Control System (2)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

6/23/2017 - ELDRIDGE, IA
ENGINE WILL NOT START. HAPPENS ON OCCASION BUT HAPPENED ENOUGH THAT I HAD TWO STARTERS INSTALLED AS WELL AS A BATTERY. WHAT ELSE COULD IT BE? CAN TURN THE KEY AND NOTHING HAPPENS. I CAN POSSIBLY SIT THERE AND TURN THE IGNITION 10+ TIMES AND STILL NOTHING. THOUGHT IT COULD BE A BAD SPOT IN THE NEW STARTER?? CLEANED BATTERY POSTS OFTEN AND NOW HAVE TREATED THE CONNECTIONS. WOULD LIKE NOT TO RECEIVE ANOTHER CALL FROM LOVELY WIFE THAT THE VAN WOULD NOT START. HAS TO BE SOMETHING WITH A CIRCUIT STAYING OPEN OR SOMETHING. SAFETY ISSUE DUE TO NOT KNOWING IF YOUR CAR IS GOING TO START WHEN YOU ARRIVE TO A DESTINATION. ISSUE HAS BEEN GOING ON FOR 2+ YEARS AND VAN HAS 100K MILES LAST INSTANCE OF ISSUE: 23 JUNE 2017

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ELECTRICAL SYSTEM

6/23/2017 - ELDRIDGE, IA
ENGINE WILL NOT START. HAPPENS ON OCCASION BUT HAPPENED ENOUGH THAT I HAD TWO STARTERS INSTALLED AS WELL AS A BATTERY. WHAT ELSE COULD IT BE? CAN TURN THE KEY AND NOTHING HAPPENS. I CAN POSSIBLY SIT THERE AND TURN THE IGNITION 10+ TIMES AND STILL NOTHING. THOUGHT IT COULD BE A BAD SPOT IN THE NEW STARTER?? CLEANED BATTERY POSTS OFTEN AND NOW HAVE TREATED THE CONNECTIONS. WOULD LIKE NOT TO RECEIVE ANOTHER CALL FROM LOVELY WIFE THAT THE VAN WOULD NOT START. HAS TO BE SOMETHING WITH A CIRCUIT STAYING OPEN OR SOMETHING. SAFETY ISSUE DUE TO NOT KNOWING IF YOUR CAR IS GOING TO START WHEN YOU ARRIVE TO A DESTINATION. ISSUE HAS BEEN GOING ON FOR 2+ YEARS AND VAN HAS 100K MILES LAST INSTANCE OF ISSUE: 23 JUNE 2017

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ENGINE

6/23/2017 - ELDRIDGE, IA
ENGINE WILL NOT START. HAPPENS ON OCCASION BUT HAPPENED ENOUGH THAT I HAD TWO STARTERS INSTALLED AS WELL AS A BATTERY. WHAT ELSE COULD IT BE? CAN TURN THE KEY AND NOTHING HAPPENS. I CAN POSSIBLY SIT THERE AND TURN THE IGNITION 10+ TIMES AND STILL NOTHING. THOUGHT IT COULD BE A BAD SPOT IN THE NEW STARTER?? CLEANED BATTERY POSTS OFTEN AND NOW HAVE TREATED THE CONNECTIONS. WOULD LIKE NOT TO RECEIVE ANOTHER CALL FROM LOVELY WIFE THAT THE VAN WOULD NOT START. HAS TO BE SOMETHING WITH A CIRCUIT STAYING OPEN OR SOMETHING. SAFETY ISSUE DUE TO NOT KNOWING IF YOUR CAR IS GOING TO START WHEN YOU ARRIVE TO A DESTINATION. ISSUE HAS BEEN GOING ON FOR 2+ YEARS AND VAN HAS 100K MILES LAST INSTANCE OF ISSUE: 23 JUNE 2017

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ELECTRICAL SYSTEM

6/21/2017 - AVE MARIA, FL
THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GURLEY LEEP MOTORWERKS (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS DIAGNOSED THAT THE LOCK SWITCH AND LOCKING ROD FAILED AND NEEDED TO BE REPAIRED. IN ADDITION, THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT LATER THE POWER LOCKS ON THE SAME DOOR FAILED TO WORK. THE VEHICLE WAS TAKEN BACK TO GURLEY LEEP MOTORWERKS WHERE IT WAS DIAGNOSED THAT THE CABLE GUIDE WIRE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

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STRUCTURE: BODY: DOOR

6/21/2017 - AVE MARIA, FL
THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GURLEY LEEP MOTORWERKS (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS DIAGNOSED THAT THE LOCK SWITCH AND LOCKING ROD FAILED AND NEEDED TO BE REPAIRED. IN ADDITION, THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT LATER THE POWER LOCKS ON THE SAME DOOR FAILED TO WORK. THE VEHICLE WAS TAKEN BACK TO GURLEY LEEP MOTORWERKS WHERE IT WAS DIAGNOSED THAT THE CABLE GUIDE WIRE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

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LATCHES/LOCKS/LINKAGES: DOORS: LATCH

6/21/2017 - AVE MARIA, FL
THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 25 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GURLEY LEEP MOTORWERKS (4004 GRAPE RD, MISHAWAKA, IN 46545) WHERE IT WAS DIAGNOSED THAT THE LOCK SWITCH AND LOCKING ROD FAILED AND NEEDED TO BE REPAIRED. IN ADDITION, THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT LATER THE POWER LOCKS ON THE SAME DOOR FAILED TO WORK. THE VEHICLE WAS TAKEN BACK TO GURLEY LEEP MOTORWERKS WHERE IT WAS DIAGNOSED THAT THE CABLE GUIDE WIRE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

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ELECTRONIC STABILITY CONTROL

6/17/2017 - TAYLORS, SC
AS WE ARE DRIVING THE POWER STEERING COMPLETELY CUTS OFF AND WILL NOT LET YOU DRIVE - THE ENGINE SHUTS OFF AND YOUR FORCED INTO TURNING THE VEHICLE COMPLETELY OFF THEM BACK ON AGAIN. THIS HAPPENED WHILE ON THE INTERSTATE IN TRAFFIC WHICH NEARLY CAUSED A COLLISION.

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ENGINE

6/17/2017 - TAYLORS, SC
AS WE ARE DRIVING THE POWER STEERING COMPLETELY CUTS OFF AND WILL NOT LET YOU DRIVE - THE ENGINE SHUTS OFF AND YOUR FORCED INTO TURNING THE VEHICLE COMPLETELY OFF THEM BACK ON AGAIN. THIS HAPPENED WHILE ON THE INTERSTATE IN TRAFFIC WHICH NEARLY CAUSED A COLLISION.

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STEERING

6/17/2017 - TAYLORS, SC
AS WE ARE DRIVING THE POWER STEERING COMPLETELY CUTS OFF AND WILL NOT LET YOU DRIVE - THE ENGINE SHUTS OFF AND YOUR FORCED INTO TURNING THE VEHICLE COMPLETELY OFF THEM BACK ON AGAIN. THIS HAPPENED WHILE ON THE INTERSTATE IN TRAFFIC WHICH NEARLY CAUSED A COLLISION.

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ELECTRICAL SYSTEM

6/15/2017 - VALDOSTA, GA
THE TIPM MODULE WENT OUT, CAUSING ALL INSTRUMENTS TO GO TO ZERO, ALL INDICATORS TO LIGHT UP, THE WARNING TONE SOUNDED, THE WIPERS STARTED OF THEIR OWN ACCORD, AND OTHER CRAZINESS RELATED TO THE COMPUTER SYSTEM. THE VEHICLE WAS MOVING AT THE TIME; PARKING, TURNING OFF THE ENGINE AND BACK ON, ADJUSTING SPEED -- NOTHING MADE A DIFFERENCE. SINCE VOLKSWAGEN ROUTANS ARE JUST REBADGED CHRYSLER TOWN AND COUNTRIES, THE TIPM ISSUE IS JUST AS MUCH OF A PROBLEM ON ROUTANS AS IT WAS ON DODGE, CHRYSLER, AND JEEP VEHICLES.

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