Auto Recalls for Consumers

DODGE JOURNEY - 2010 DODGE JOURNEY Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler Group LLC

There are 258 complaints filed for the 2010 DODGE JOURNEY

Below is a list of complaints & problems filed against the 2010 DODGE JOURNEY. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 DODGE JOURNEY, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (5) Equipment (2) Interior Lighting (1) Service Brakes Hydraulic (38) Unknown Or Other (6)
Communications (1) Equipment Adaptive (3) Latches Locks Linkages (2) Steering (17) Vehicle Speed Control (12)
Electrical System (102) Exterior Lighting (5) Power Train (14) Structure (4) Visibility (4)
Electronic Stability Control (3) Fuel Propulsion System (1) Seats (3) Suspension (6) Visibility Wiper (3)
Engine (45) Fuel System Gasoline (1) Service Brakes (48) Tires (7) Wheels (6)
Engine And Engine Cooling (23) Fuel System Other (1) Service Brakes Air (3) Traction Control System (1)

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ComplaintDescription

ELECTRICAL SYSTEM

10/24/2014 - FOREST PARK, GA
TL-THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED BUT SHUT OFF AGAIN AFTER THE CONTACT DROVE A FEW FEET. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. MF

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ELECTRICAL SYSTEM

10/24/2014 - FOREST PARK , GA
TL-THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED BUT SHUT OFF AGAIN AFTER THE CONTACT DROVE A FEW FEET. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. MF

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ENGINE

10/23/2014 - FOREST PARK, GA
AS I LEFT WORK TONIGHT AT 8:30 PM I MADE IT 4 BLOCK WHEN MY CAR CUT OFF AGAIN IT TOOK ME A EXTRA HOUR DRIVING WITH MY HAZARD LIGHTS WHEN ARE YOU GOING TO REPLACE MY RECALL PART I HATE FOR MY ENGINE TO BECOME DAMAGED, I NEED A RENTAL UNTIL YOU CAN REPLACE MY PARTS PLEASE

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ENGINE

10/23/2014 - WEST SACRAMENTO, CA
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED!

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VEHICLE SPEED CONTROL

10/23/2014 - WEST SACRAMENTO, CA
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED!

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ELECTRICAL SYSTEM

10/23/2014 - WEST SACRAMENTO, CA
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED!

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ELECTRICAL SYSTEM

10/23/2014 - WEST SACRAMENTO, CA
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED!

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VEHICLE SPEED CONTROL

10/23/2014 - WEST SACRAMENTO, CA
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED!

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ENGINE

10/23/2014 - WEST SACRAMENTO, CA
MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED!

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SERVICE BRAKES

10/17/2014 - BURKBURNETT, TX
CONTINUOUS BRAKE FAILURE DUE TO PREMATURE BRAKE WEAR AND ROTOR WEAR. CAUSED FAILURE WITH BRAKES RESULTING IN GOING THROUGH INTERSECTION NARROWLY MISSING ANOTHER CAR. BRAKES FAILED AND REPAIRED AT MY COST 3/25/12 AT 48452 MILES BRAKES FAILED AND REPAIRED AT MY COST 7/16/13 AT 67356 MILES BRAKES FAILED AND REPAIRED AT MY COST 10/17/14 AT 82951 MILES KEY IGNITION REPLACED DUE TO RECALL IN 2012 AND THE VEHICLE STILL LOSES POWER WITH GAUGES AND LIGHTS.

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