Auto Recalls for Consumers

DODGE JOURNEY - 2010 DODGE JOURNEY Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler Group LLC

There are 232 complaints filed for the 2010 DODGE JOURNEY

Below is a list of complaints & problems filed against the 2010 DODGE JOURNEY. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 DODGE JOURNEY, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (4) Equipment (2) Latches Locks Linkages (2) Steering (17) Unknown Or Other (6)
Communications (1) Equipment Adaptive (3) Power Train (13) Structure (4) Vehicle Speed Control (10)
Electrical System (82) Exterior Lighting (5) Seats (3) Suspension (6) Visibility (4)
Electronic Stability Control (3) Fuel System Gasoline (1) Service Brakes (47) Tires (7) Visibility Wiper (3)
Engine (35) Fuel System Other (1) Service Brakes Air (2) Traction Control System (1) Wheels (5)
Engine And Engine Cooling (23) Interior Lighting (1) Service Brakes Hydraulic (38)

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ComplaintDescription

ENGINE

8/28/2014 - ISLAND PARK, NY
HAVE A COMPLAINT ABOUT MY 2010 DODGE JOURNEY SE. FOR THE LAST TWO MONTHS IT HAS BEEN AN ONGOING ISSUE. I HAD THE STARTER REPLACED, THE WIN MODULE REPLACED. PROBLEM WENT AWAY FOR A FEW WEEKS. THEN CAME BACK. IT HAS BEEN NO STARTING ON AND OFF THE LAST TWO WEEKS. EVERYTHING ELSE WORKS WHEN I TURN THE IGNITION. BUT NOTHING HAPPENS WITH THE ENGINE. AUGUST 26TH, 2014 I WENT TO PICK MY SON UP FROM DAYCARE. MY CAR WOULDNT START. IT WOULDN'T START ALL EVENING. THEN THE FOLLOWING DAY IT STARTED AND I HAD MY FIANCE TAKE IT BECAUSE I AM NERVOUS AND UNCOMFORTABLE DRIVING MY CAR. AFTER MY FIANCE GOT OUT OF WORK THE CAR WOULDN'T START AND HE HAD TO LEAVE IT AT WORK. IT IS EFFECTING MY WORK AND MY PERSONAL LIFE. IT WAS SMOLDERING HOT OUT AND I WAS WITH MY SON. I CAN'T KEEP DOING THIS WITH MY CAR. I DON'T KNOW IF IT'S A TIPM ISSUE, BUT I ALSO HAVE THE SUGGESTION THAT IT'S A FAULTY TRANSMISSION RANGE SENSOR AS WELL. PLEASE HELP ME. MY LOAN IS WORTH MORE THAN THE ACTUAL CAR. AND MY LAST OPTION IS TO TAKE IT TO A DEALERSHIP IN INWOOD, NY THAT HAS A BAD REPUTATION FOR FIXING THINGS THAT DON'T NEED TO BE FIXED.

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ELECTRICAL SYSTEM

8/27/2014 - BOLINGBROOK, IL
IGNITION KEY GOES INTO THE OFF POSITION WHICH DEPOWERS ALL ELECTRICAL COMPONENTS, IE...RADIO, AIR/HEAT, SIGNALS, POWER WINDOWS, WIPERS, DASHBOARD. PROBLEM HAS BEEN CONTINOUS EVERY SINCE RECALL ISSUE HAS BEEN SUPPOSEDLY FIXED BY DEALERSHIP AFTER SAFETY RECALL. SOMETIMES CAUSES CAR TO NOT START ON FIRST TRY, HAVE TO TRY 2-3 TIMES BEFORE CAR WILL ACTUALLY START BUT PROBLEM PERSIST WHILE DRIVING AT LEAST 1-2 TIMES EACH TIME I AM DRIVING MY VEHICLE.

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ENGINE

8/26/2014 - WATERFORD, MI
JUST LIKE MANY 2009 AND 2010 JOURNEY OWNERS, I TOO HAVE EXPERIENCED THE VEHICLE NOT TURNING OVER TO START. IT HAS HAPPENED APPROXIMATELY 2 DOZEN TIMES IN THE PAST 2 MONTHS AT RANDOM. SOMETIMES THE VEHICLE WILL NOT START 3 TIMES IN ONE DAY AND THEN THE PROBLEM WILL NOT OCCUR FOR ANOTHER WEEK. ONCE THE KEY IS IN THE IGNITION AND I TURN IT, I HAVE BATTERY POWER, IT SIMPLY WILL NOT PUSH THROUGH TO ACTUALLY START THE VEHICLE. THIS IS VERY IRRITATING AND I HAVE NOT BEEN ABLE TO DUPLICATE FOR THE DEALER SO OF COURSE THEY WILL DO NOTHING FOR ME. I ALSO HAVE NOTICED THAT ON THE FREEWAY, WHEN GETTING ABOVE 60 THE STEERING WHEEL FEELS SHAKING WHICH IS QUITE TERRIFYING AND THEN IF I GO TO BREAK, IT FEELS VERY WOBBLY. AGAIN, NOT SOMETHING THAT I CAN REPRODUCE AT THE DEALER AND THEREFORE CANNOT BE FIXED. I LOVED MY CAR FOR THE FIRST COUPLE YEARS I OWNED IT, BUT LATELY IT IS NOT UP TO PAR AND WORRIES ME TO DRIVE WITH MY 2 KIDS IN FEAR OF THE UNPREDICTABLE STEERING ISSUE OR BEING STRANDED IF IT DECIDES TO NOT START AT ALL.

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ELECTRICAL SYSTEM

8/26/2014 - WATERFORD, MI
JUST LIKE MANY 2009 AND 2010 JOURNEY OWNERS, I TOO HAVE EXPERIENCED THE VEHICLE NOT TURNING OVER TO START. IT HAS HAPPENED APPROXIMATELY 2 DOZEN TIMES IN THE PAST 2 MONTHS AT RANDOM. SOMETIMES THE VEHICLE WILL NOT START 3 TIMES IN ONE DAY AND THEN THE PROBLEM WILL NOT OCCUR FOR ANOTHER WEEK. ONCE THE KEY IS IN THE IGNITION AND I TURN IT, I HAVE BATTERY POWER, IT SIMPLY WILL NOT PUSH THROUGH TO ACTUALLY START THE VEHICLE. THIS IS VERY IRRITATING AND I HAVE NOT BEEN ABLE TO DUPLICATE FOR THE DEALER SO OF COURSE THEY WILL DO NOTHING FOR ME. I ALSO HAVE NOTICED THAT ON THE FREEWAY, WHEN GETTING ABOVE 60 THE STEERING WHEEL FEELS SHAKING WHICH IS QUITE TERRIFYING AND THEN IF I GO TO BREAK, IT FEELS VERY WOBBLY. AGAIN, NOT SOMETHING THAT I CAN REPRODUCE AT THE DEALER AND THEREFORE CANNOT BE FIXED. I LOVED MY CAR FOR THE FIRST COUPLE YEARS I OWNED IT, BUT LATELY IT IS NOT UP TO PAR AND WORRIES ME TO DRIVE WITH MY 2 KIDS IN FEAR OF THE UNPREDICTABLE STEERING ISSUE OR BEING STRANDED IF IT DECIDES TO NOT START AT ALL.

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STEERING

8/26/2014 - WATERFORD, MI
JUST LIKE MANY 2009 AND 2010 JOURNEY OWNERS, I TOO HAVE EXPERIENCED THE VEHICLE NOT TURNING OVER TO START. IT HAS HAPPENED APPROXIMATELY 2 DOZEN TIMES IN THE PAST 2 MONTHS AT RANDOM. SOMETIMES THE VEHICLE WILL NOT START 3 TIMES IN ONE DAY AND THEN THE PROBLEM WILL NOT OCCUR FOR ANOTHER WEEK. ONCE THE KEY IS IN THE IGNITION AND I TURN IT, I HAVE BATTERY POWER, IT SIMPLY WILL NOT PUSH THROUGH TO ACTUALLY START THE VEHICLE. THIS IS VERY IRRITATING AND I HAVE NOT BEEN ABLE TO DUPLICATE FOR THE DEALER SO OF COURSE THEY WILL DO NOTHING FOR ME. I ALSO HAVE NOTICED THAT ON THE FREEWAY, WHEN GETTING ABOVE 60 THE STEERING WHEEL FEELS SHAKING WHICH IS QUITE TERRIFYING AND THEN IF I GO TO BREAK, IT FEELS VERY WOBBLY. AGAIN, NOT SOMETHING THAT I CAN REPRODUCE AT THE DEALER AND THEREFORE CANNOT BE FIXED. I LOVED MY CAR FOR THE FIRST COUPLE YEARS I OWNED IT, BUT LATELY IT IS NOT UP TO PAR AND WORRIES ME TO DRIVE WITH MY 2 KIDS IN FEAR OF THE UNPREDICTABLE STEERING ISSUE OR BEING STRANDED IF IT DECIDES TO NOT START AT ALL.

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EXTERIOR LIGHTING

8/23/2014 - DAVIE, FL
WHILE DRIVING I RANDOMLY LOSE ALL INTERIOR POWER - WINDOWS, WIPERS, RADIO, AC, SIGNALS. ENGINE CONTINUES TO RUN AND STEER FINE. SHUTTING OFF IGNITION AND RESTARTING CORRECTS PROBLEM. IT HAPPENS WITH NO WARNING AND NO APPARENT CAUSE. AC BLOWER BURNED OUT ABOUT A YEAR AGO; DEALER SAID IT WAS DUE TO A SHORT AND THEY FIXED THE SHORT FOR FREE, BUT THAT DIDN'T SOLVE THE POWER LOSS PROBLEM. I'VE FOUND THAT PUSHING THE IGNITION FOB SLIGHTLY IN - OR PULLING SLIGHTLY OUT - WHEN IT HAPPENS CAN RESOLVE THE PROBLEM WITHOUT HAVING TO RESTART THE VEHICLE BUT I WORRY THAT THIS PROBLEM WILL BURN OUT THE AC BLOWER AGAIN. THIS LOSS OF INTERIOR POWER HAPPENS ON AVERAGE ONCE EVERY 4 TO 6 WEEKS; IT'S A SAFETY ISSUE SINCE I THE WIPERS OR DEFOG MAY STOP WORKING WHEN IT'S RAINING. I DON'T KNOW IF IT AFFECTS AIRBAG PERFORMANCE AND I'D RATHER NOT FIND OUT THAT HARD WAY

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VISIBILITY/WIPER

8/23/2014 - DAVIE, FL
WHILE DRIVING I RANDOMLY LOSE ALL INTERIOR POWER - WINDOWS, WIPERS, RADIO, AC, SIGNALS. ENGINE CONTINUES TO RUN AND STEER FINE. SHUTTING OFF IGNITION AND RESTARTING CORRECTS PROBLEM. IT HAPPENS WITH NO WARNING AND NO APPARENT CAUSE. AC BLOWER BURNED OUT ABOUT A YEAR AGO; DEALER SAID IT WAS DUE TO A SHORT AND THEY FIXED THE SHORT FOR FREE, BUT THAT DIDN'T SOLVE THE POWER LOSS PROBLEM. I'VE FOUND THAT PUSHING THE IGNITION FOB SLIGHTLY IN - OR PULLING SLIGHTLY OUT - WHEN IT HAPPENS CAN RESOLVE THE PROBLEM WITHOUT HAVING TO RESTART THE VEHICLE BUT I WORRY THAT THIS PROBLEM WILL BURN OUT THE AC BLOWER AGAIN. THIS LOSS OF INTERIOR POWER HAPPENS ON AVERAGE ONCE EVERY 4 TO 6 WEEKS; IT'S A SAFETY ISSUE SINCE I THE WIPERS OR DEFOG MAY STOP WORKING WHEN IT'S RAINING. I DON'T KNOW IF IT AFFECTS AIRBAG PERFORMANCE AND I'D RATHER NOT FIND OUT THAT HARD WAY

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ELECTRICAL SYSTEM

8/23/2014 - DAVIE, FL
WHILE DRIVING I RANDOMLY LOSE ALL INTERIOR POWER - WINDOWS, WIPERS, RADIO, AC, SIGNALS. ENGINE CONTINUES TO RUN AND STEER FINE. SHUTTING OFF IGNITION AND RESTARTING CORRECTS PROBLEM. IT HAPPENS WITH NO WARNING AND NO APPARENT CAUSE. AC BLOWER BURNED OUT ABOUT A YEAR AGO; DEALER SAID IT WAS DUE TO A SHORT AND THEY FIXED THE SHORT FOR FREE, BUT THAT DIDN'T SOLVE THE POWER LOSS PROBLEM. I'VE FOUND THAT PUSHING THE IGNITION FOB SLIGHTLY IN - OR PULLING SLIGHTLY OUT - WHEN IT HAPPENS CAN RESOLVE THE PROBLEM WITHOUT HAVING TO RESTART THE VEHICLE BUT I WORRY THAT THIS PROBLEM WILL BURN OUT THE AC BLOWER AGAIN. THIS LOSS OF INTERIOR POWER HAPPENS ON AVERAGE ONCE EVERY 4 TO 6 WEEKS; IT'S A SAFETY ISSUE SINCE I THE WIPERS OR DEFOG MAY STOP WORKING WHEN IT'S RAINING. I DON'T KNOW IF IT AFFECTS AIRBAG PERFORMANCE AND I'D RATHER NOT FIND OUT THAT HARD WAY

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ELECTRICAL SYSTEM

8/22/2014 - MANCHESTER, IA
THIS VEHICLE IS EQUIPPED WITH A DODGE OEM REMOTE START SYSTEM WHICH WAS ACTIVATED IN THIS SITUATION. I ENTERED THE "REMOTE STARTED" VEHICLE AND WENT TO PLACE MY KEY INTO THE RUN POSITION. I INADVERTENTLY TOOK THE KEY TO THE START POSITION AND UPON DOING SO TURNED OFF THE RADIO, POWER WINDOWS, AIR, TURN SIGNALS, CLUSTER LIGHTS. I WAS ABLE TO DRIVE THE VEHICLE DURING THIS INCIDENT. THESE PARTICULAR ITEMS WERE THE ONLY ONES I NOTICED TO BE NON-OPERATIONAL, BUT THERE VERY WELL POSSIBLY COULD BE OTHER CRITICAL COMPONENTS SUCH AS AIR BAGS AFFECTED. IN ORDER TO REGAIN FUNCTIONALITY, I HAD TO TURN THE VEHICLE TO THE OFF POSITION RESTART. I TRIED TO DUPLICATE THE SITUATION BUT WAS NOT ABLE TO GET TO GET A REOCCURRENCE AT THIS TIME. THIS IS THE 2ND TIME I HAVE HAD THIS ARISE. I WAS ABLE TO CAPTURE VIDEO OF THE POWERLESS COMPONENTS AND SHOW THE VEHICLE WAS CAPABLE TO BE DRIVEN. I'VE MADE AN APPOINTMENT WITH THE LOCAL DODGE DEALERSHIP FOR REVIEW. THIS VEHICLE DID HAVE A WIN MODULE RECALL IN 2011, AND IS NOT CURRENTLY PART OF THE RECENT DODGE IGNITION PROBLEM RECALL.

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UNKNOWN OR OTHER

8/22/2014 - MANCHESTER, IA
THIS VEHICLE IS EQUIPPED WITH A DODGE OEM REMOTE START SYSTEM WHICH WAS ACTIVATED IN THIS SITUATION. I ENTERED THE "REMOTE STARTED" VEHICLE AND WENT TO PLACE MY KEY INTO THE RUN POSITION. I INADVERTENTLY TOOK THE KEY TO THE START POSITION AND UPON DOING SO TURNED OFF THE RADIO, POWER WINDOWS, AIR, TURN SIGNALS, CLUSTER LIGHTS. I WAS ABLE TO DRIVE THE VEHICLE DURING THIS INCIDENT. THESE PARTICULAR ITEMS WERE THE ONLY ONES I NOTICED TO BE NON-OPERATIONAL, BUT THERE VERY WELL POSSIBLY COULD BE OTHER CRITICAL COMPONENTS SUCH AS AIR BAGS AFFECTED. IN ORDER TO REGAIN FUNCTIONALITY, I HAD TO TURN THE VEHICLE TO THE OFF POSITION RESTART. I TRIED TO DUPLICATE THE SITUATION BUT WAS NOT ABLE TO GET TO GET A REOCCURRENCE AT THIS TIME. THIS IS THE 2ND TIME I HAVE HAD THIS ARISE. I WAS ABLE TO CAPTURE VIDEO OF THE POWERLESS COMPONENTS AND SHOW THE VEHICLE WAS CAPABLE TO BE DRIVEN. I'VE MADE AN APPOINTMENT WITH THE LOCAL DODGE DEALERSHIP FOR REVIEW. THIS VEHICLE DID HAVE A WIN MODULE RECALL IN 2011, AND IS NOT CURRENTLY PART OF THE RECENT DODGE IGNITION PROBLEM RECALL.

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