Auto Recalls for Consumers

DODGE JOURNEY - 2010 DODGE JOURNEY Problems & Complaints

 
Auto Recalls For Consumers
by Chrysler (FCA US LLC)

There are 623 complaints filed for the 2010 DODGE JOURNEY

Below is a list of complaints & problems filed against the 2010 DODGE JOURNEY. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 DODGE JOURNEY, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (59) Equipment (2) Interior Lighting (1) Service Brakes Hydraulic (38) Unknown Or Other (42)
Communications (10) Equipment Adaptive (4) Latches Locks Linkages (2) Steering (37) Vehicle Speed Control (16)
Electrical System (369) Exterior Lighting (25) Power Train (29) Structure (6) Visibility (4)
Electronic Stability Control (22) Fuel Propulsion System (3) Seats (5) Suspension (9) Visibility Wiper (11)
Engine (104) Fuel System Gasoline (1) Service Brakes (85) Tires (10) Wheels (12)
Engine And Engine Cooling (24) Fuel System Other (1) Service Brakes Air (3) Traction Control System (2)

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ComplaintDescription

SERVICE BRAKES

9/13/2017 - EAST LANSING, MI
I BOUGHT THIS VEHICLE BRAND NEW IN 2010 AND DID NOT HAVE TO CHANGE THE BRAKES ON IT UNTIL 2014 - NOW, I HAVE TO CHANGE ALL 4 OF THE BRAKES RIGHT DOWN TO THE ROTORS EVERY YEAR (ALL 4 PADS AND ROTORS CHANGED 2014, 2015, 2016 AND NOW 2017, WITH CALIBERS CHANGED IN 2016 AS WELL)! THERE IS NEVER ANY SQUEAK FROM THE BRAKES OR OTHER NOISES OR FAILURE TO STOP UNTIL ALL OF A SUDDEN, THE BRAKES GRIND LOUDLY WHEN USED AND THE VEHICLE REQUIRES A GREAT DISTANCE TO STOP.

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ELECTRICAL SYSTEM

9/12/2017 - FLUSHING, NY
I HAVE BEEN HAVING IGNITION SWITCH ISSUES WITH MY 2010 DODGE JOURNEY--CURIOUSLY SIMILAR TO THE ISSUES THAT SPURRED A RECALL (RO3) WITH THE SAME MODEL/YEAR JOURNEYS--BUT MY VIN DIDN'T SHOW UP IN THE AFFECTED LIST. I TOOK THE JOURNEY IN TO MY CHRYSLER DEALER TO REPAIR AN IGNITION SWITCH GETTING STUCK, AND THE ESTIMATE WAS AROUND $800 TO REPAIR THE SWITCH AND REPROGRAM THE KEYS!

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ENGINE

9/9/2017 - NORFOLK, VA
CAR SHUT OFF ON INTERSTATE AT 68 MILES AND HOUR AND RESTARTED ITSELF WHILE STILL IN MOTION

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ELECTRICAL SYSTEM

9/6/2017 - MACOMB, MI
INTERMITTEN HORN ISSUES WHEN PARKED STATIONARY OR WHEN DRIVING

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ENGINE

8/30/2017 - LINCOLN PARK, MI
THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WESTBORN CHRYSLER DODGE JEEP RAM (23300 MICHIGAN AVE, DEARBORN, MI 48124 (877) 295-7806) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AND GROUND WIRING WAS INSTALLED, BUT THE FAILURE PERSISTED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THIS WAS ONGOING ISSUE WITH DODGE JOURNEYS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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ELECTRICAL SYSTEM

8/30/2017 - LINCOLN PARK, MI
THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WESTBORN CHRYSLER DODGE JEEP RAM (23300 MICHIGAN AVE, DEARBORN, MI 48124 (877) 295-7806) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AND GROUND WIRING WAS INSTALLED, BUT THE FAILURE PERSISTED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THIS WAS ONGOING ISSUE WITH DODGE JOURNEYS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

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UNKNOWN OR OTHER

8/28/2017 - ALBERTA, VA
REBUILT CYLINDER HEADS DUE TO MISFIRE IN 2 CYLINDERS. ENGINE WILL NOT START, STARTER WILL JUST CLICK WHEN KEY IS TURNED. HORN BEEPS BY ITSELF.

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ENGINE

8/28/2017 - ALBERTA, VA
REBUILT CYLINDER HEADS DUE TO MISFIRE IN 2 CYLINDERS. ENGINE WILL NOT START, STARTER WILL JUST CLICK WHEN KEY IS TURNED. HORN BEEPS BY ITSELF.

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ELECTRICAL SYSTEM

8/28/2017 - ALBERTA, VA
REBUILT CYLINDER HEADS DUE TO MISFIRE IN 2 CYLINDERS. ENGINE WILL NOT START, STARTER WILL JUST CLICK WHEN KEY IS TURNED. HORN BEEPS BY ITSELF.

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ELECTRICAL SYSTEM

8/25/2017 - PARK RAPIDS, MN
THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE KEY HAD TO BE JIGGLED IN THE IGNITION SWITCH TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO PARK RAPIDS FORD (LOCATED AT 1205 PARK AVE S, POX 830 PARK RAPIDS, MN 56470) WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THEY DID NOT HAVE CONTROL OVER WHO DICTATED THE RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 115,793.

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