Auto Recalls for Consumers

FORD ESCAPE - 2010 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 1484 complaints filed for the 2010 FORD ESCAPE

Below is a list of complaints & problems filed against the 2010 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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View other component problems for this vehicle or view all problems
Air Bags (8) Equipment (1) Interior Lighting (2) Service Brakes Hydraulic (4) Unknown Or Other (49)
Communications (1) Equipment Adaptive (1) Latches Locks Linkages (2) Steering (114) Vehicle Speed Control (546)
Electrical System (167) Exterior Lighting (2) Power Train (480) Structure (50) Visibility (64)
Electronic Stability Control (20) Fuel Propulsion System (331) Seats (6) Suspension (9) Visibility Wiper (19)
Engine (457) Fuel System Gasoline (61) Service Brakes (15) Tires (2) Wheels (3)
Engine And Engine Cooling (35)

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ComplaintDescription

FUEL/PROPULSION SYSTEM

7/13/2017 - SHERBURNE, NY
STARTING THE CAR WITH THE KEY. YOU HAVE TO PUSH THE KEY IN HARD AS YOU ARE TURNING IT.

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UNKNOWN OR OTHER

7/13/2017 - SHERBURNE, NY
STARTING THE CAR WITH THE KEY. YOU HAVE TO PUSH THE KEY IN HARD AS YOU ARE TURNING IT.

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AIR BAGS

7/13/2017 - SHERBURNE, NY
STARTING THE CAR WITH THE KEY. YOU HAVE TO PUSH THE KEY IN HARD AS YOU ARE TURNING IT.

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ELECTRICAL SYSTEM

7/12/2017 - COLUMBIA, MD
ELECTRONIC THROTTLE BODY MALFUNCTION. VVEHICLE DEVELOPED CONTAMINATION ON THE INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY, RESULTING IN INTERMITTENT ELECTRICAL CONNECTIVITY. MALFUNCTION INDICATOR LAMP (MIL) AND WRENCH LIGHT ILLUMINATED AND THE VEHICLE MAY ENTERED FAILURE MODE EFFECTS MANAGEMENT (FMEM) OTHERWISE KNOWN AS "LIMP HOME" MODE. VEHICLE LOST ALL ACCELERATION WHILE IN MOTION ON A HIGHWAY AS WELL AS ON A CITY STREET. ELECTRONIC THROTTLE BODY WAS REPAIRED UNDER FORD CUSTOMER SATISFACTION PROGRAM #13N03. DUE TO THIS FACT AND DESPITE THAT THE ETB ONCE AGAIN SUFFERED FROM THE SAME ISSUE, FORD REFUSED TO REPAIR THE ETB A SECOND TIME AND ALL COSTS FELL UPON CUSTOMER.

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FUEL/PROPULSION SYSTEM

7/10/2017 - MESA, AZ
THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT HIS SPOUSE DOES NOT HAVE THE ABILITY TO SMELL OR TASTE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ROBERT HORNE FORD LOCATED AT 3400 S TOMAHAWK RD APACHE JUNCTION, AZ 85119) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE AND OPENED CASE NUMBER: CAS12683693. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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FUEL/PROPULSION SYSTEM

6/27/2017 - FLORENCE, AL
THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (LONG LEWIS FORD IN MUSCLE SHOALS, AL) AND WAS INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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FUEL/PROPULSION SYSTEM

6/21/2017 - BARRINGTON, NJ
THE CONTACT OWNS A 2010 FORD ESCAPE. UPON ATTEMPTING TO CHANGE A BULB WITHIN THE LIFTGATE DOOR, THE CONTACT WAS UNABLE TO ACCESS THE LIGHT TO CHANGE THE BULB. IN ADDITION, THERE WAS NO MANUAL OPTION INTERNALLY AND NO OPTION TO USE A FOB TO OPEN THE LIFTGATE HATCH, WHICH FAILED TO OPEN AND SECURE WHEN OPENED. THE DEALER (HOLMAN FORD LINCOLN TURNERSVILLE, 3641 RT 42 SOUTH, TURNERSVILLE, NJ 08012, (888) 471-2313) WAS UNABLE TO DETERMINE IF THIS WAS A DESIGN FLAW BECAUSE THEY PROVIDED NO SOLUTION TO ADDRESS THE FAILURES. THE MANUFACTURER WAS CONTACTED. TECHNICAL SERVICE BULLETIN NUMBER: 12-4-3 (STRUCTURE: BODY: HATCHBACK/LIFTGATE) WAS REFERENCED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

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STRUCTURE: BODY: HATCHBACK/LIFTGATE

6/21/2017 - BARRINGTON, NJ
THE CONTACT OWNS A 2010 FORD ESCAPE. UPON ATTEMPTING TO CHANGE A BULB WITHIN THE LIFTGATE DOOR, THE CONTACT WAS UNABLE TO ACCESS THE LIGHT TO CHANGE THE BULB. IN ADDITION, THERE WAS NO MANUAL OPTION INTERNALLY AND NO OPTION TO USE A FOB TO OPEN THE LIFTGATE HATCH, WHICH FAILED TO OPEN AND SECURE WHEN OPENED. THE DEALER (HOLMAN FORD LINCOLN TURNERSVILLE, 3641 RT 42 SOUTH, TURNERSVILLE, NJ 08012, (888) 471-2313) WAS UNABLE TO DETERMINE IF THIS WAS A DESIGN FLAW BECAUSE THEY PROVIDED NO SOLUTION TO ADDRESS THE FAILURES. THE MANUFACTURER WAS CONTACTED. TECHNICAL SERVICE BULLETIN NUMBER: 12-4-3 (STRUCTURE: BODY: HATCHBACK/LIFTGATE) WAS REFERENCED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

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ELECTRICAL SYSTEM

6/21/2017 - BARRINGTON, NJ
THE CONTACT OWNS A 2010 FORD ESCAPE. UPON ATTEMPTING TO CHANGE A BULB WITHIN THE LIFTGATE DOOR, THE CONTACT WAS UNABLE TO ACCESS THE LIGHT TO CHANGE THE BULB. IN ADDITION, THERE WAS NO MANUAL OPTION INTERNALLY AND NO OPTION TO USE A FOB TO OPEN THE LIFTGATE HATCH, WHICH FAILED TO OPEN AND SECURE WHEN OPENED. THE DEALER (HOLMAN FORD LINCOLN TURNERSVILLE, 3641 RT 42 SOUTH, TURNERSVILLE, NJ 08012, (888) 471-2313) WAS UNABLE TO DETERMINE IF THIS WAS A DESIGN FLAW BECAUSE THEY PROVIDED NO SOLUTION TO ADDRESS THE FAILURES. THE MANUFACTURER WAS CONTACTED. TECHNICAL SERVICE BULLETIN NUMBER: 12-4-3 (STRUCTURE: BODY: HATCHBACK/LIFTGATE) WAS REFERENCED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

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FUEL/PROPULSION SYSTEM

6/19/2017 - STERLING HEIGHTS, MI
I GOT A ENGINE SERVICE LIGHT ON. THE CODE CAME UP AS P2119. IT WAS DETERMINED THAT THE THROTTLE BODY WAS DEFECTIVE AND REPLACED. AND IT NEEDED TO HAVE THE COMPUTER RE-DOWN LOADED. THIS IS THE SECOND THROTTLE BODY I HAVE HAD INSTALLED.I HAVE HAD THIS VEHICILE SINCE IT WAS NEW.

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