Auto Recalls for Consumers

FORD ESCAPE - 2010 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 1217 complaints filed for the 2010 FORD ESCAPE

Below is a list of complaints & problems filed against the 2010 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (4) Equipment (1) Interior Lighting (2) Service Brakes Hydraulic (4) Unknown Or Other (40)
Communications (1) Equipment Adaptive (1) Latches Locks Linkages (1) Steering (28) Vehicle Speed Control (506)
Electrical System (133) Exterior Lighting (1) Power Train (434) Structure (31) Visibility (51)
Electronic Stability Control (18) Fuel Propulsion System (285) Seats (4) Suspension (5) Visibility Wiper (13)
Engine (421) Fuel System Gasoline (51) Service Brakes (6) Tires (2) Wheels (3)
Engine And Engine Cooling (31)

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ComplaintDescription

POWER TRAIN

10/21/2014 - RAYTOWN, MO
I HAVE HAD THE TWO RECALLS FIXED IN JULY FOR MY 2010 FORD ESCAPE. HOWEVER, IN THE PAST TWO MONTHS MY CAR HAS BEEN IN THE SHOP REGARDING THE (WRENCH LIGHT) THROTTLE/POWERTRAIN LIGHT COMING ON. MY CAR LOOSES POWER WHEN I ACCELERATE AND THE LIGHT COMES ON. IT GOES OFF ONCE I TURN OFF THE CAR WHICH IS MAKING IT VERY DIFFICULT FOR THE DEALERSHIP TO IDENTIFY THE PROBLEM. THEY CLAIM THEY CAN'T FIND ANYTHING AND UNFORTUNATELY I CAN'T GET THE CAR TO THE DEALERSHIP WHEN THE LIGHT IS ON. THEY HAVE RUN A HISTORY FOR THE CODES THAT HAVE COME UP ON THE CAR, BUT THERE ARE NO RECENT CODES/PROBLEMS. I KEEP TELLING THEM THAT I AM HAVING THE SAME PROBLEMS LISTED IN THE FORD RECALL NOTICE BUT I AM TOLD THAT THERE IS NOTHING THEY CAN DO IF THERE IS NO CODE SHOWING A PROBLEM. I AM TERRIFIED TO DRIVE MY SON IN THIS CAR. I ALSO COMMUTE 100 MILES DAILY DOWN A VERY BUSY HIGHWAY AND I AM WORRIED THAT THE CAR WILL DIE AND I WON'T BE ABLE TO PULL OFF THE ROAD SAFELY. FORD NEEDS TO DO SOMETHING IMMEDIATELY BECAUSE THE PROBLEM WITH THE ESCAPE HAS NOT BEEN FIXED!

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VEHICLE SPEED CONTROL

10/21/2014 - RAYTOWN, MO
I HAVE HAD THE TWO RECALLS FIXED IN JULY FOR MY 2010 FORD ESCAPE. HOWEVER, IN THE PAST TWO MONTHS MY CAR HAS BEEN IN THE SHOP REGARDING THE (WRENCH LIGHT) THROTTLE/POWERTRAIN LIGHT COMING ON. MY CAR LOOSES POWER WHEN I ACCELERATE AND THE LIGHT COMES ON. IT GOES OFF ONCE I TURN OFF THE CAR WHICH IS MAKING IT VERY DIFFICULT FOR THE DEALERSHIP TO IDENTIFY THE PROBLEM. THEY CLAIM THEY CAN'T FIND ANYTHING AND UNFORTUNATELY I CAN'T GET THE CAR TO THE DEALERSHIP WHEN THE LIGHT IS ON. THEY HAVE RUN A HISTORY FOR THE CODES THAT HAVE COME UP ON THE CAR, BUT THERE ARE NO RECENT CODES/PROBLEMS. I KEEP TELLING THEM THAT I AM HAVING THE SAME PROBLEMS LISTED IN THE FORD RECALL NOTICE BUT I AM TOLD THAT THERE IS NOTHING THEY CAN DO IF THERE IS NO CODE SHOWING A PROBLEM. I AM TERRIFIED TO DRIVE MY SON IN THIS CAR. I ALSO COMMUTE 100 MILES DAILY DOWN A VERY BUSY HIGHWAY AND I AM WORRIED THAT THE CAR WILL DIE AND I WON'T BE ABLE TO PULL OFF THE ROAD SAFELY. FORD NEEDS TO DO SOMETHING IMMEDIATELY BECAUSE THE PROBLEM WITH THE ESCAPE HAS NOT BEEN FIXED!

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UNKNOWN OR OTHER

10/21/2014 - RAYTOWN, MO
I HAVE HAD THE TWO RECALLS FIXED IN JULY FOR MY 2010 FORD ESCAPE. HOWEVER, IN THE PAST TWO MONTHS MY CAR HAS BEEN IN THE SHOP REGARDING THE (WRENCH LIGHT) THROTTLE/POWERTRAIN LIGHT COMING ON. MY CAR LOOSES POWER WHEN I ACCELERATE AND THE LIGHT COMES ON. IT GOES OFF ONCE I TURN OFF THE CAR WHICH IS MAKING IT VERY DIFFICULT FOR THE DEALERSHIP TO IDENTIFY THE PROBLEM. THEY CLAIM THEY CAN'T FIND ANYTHING AND UNFORTUNATELY I CAN'T GET THE CAR TO THE DEALERSHIP WHEN THE LIGHT IS ON. THEY HAVE RUN A HISTORY FOR THE CODES THAT HAVE COME UP ON THE CAR, BUT THERE ARE NO RECENT CODES/PROBLEMS. I KEEP TELLING THEM THAT I AM HAVING THE SAME PROBLEMS LISTED IN THE FORD RECALL NOTICE BUT I AM TOLD THAT THERE IS NOTHING THEY CAN DO IF THERE IS NO CODE SHOWING A PROBLEM. I AM TERRIFIED TO DRIVE MY SON IN THIS CAR. I ALSO COMMUTE 100 MILES DAILY DOWN A VERY BUSY HIGHWAY AND I AM WORRIED THAT THE CAR WILL DIE AND I WON'T BE ABLE TO PULL OFF THE ROAD SAFELY. FORD NEEDS TO DO SOMETHING IMMEDIATELY BECAUSE THE PROBLEM WITH THE ESCAPE HAS NOT BEEN FIXED!

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VEHICLE SPEED CONTROL

10/21/2014 - MIDDLETOWN, DE
I WAS DRIVING HOME AFTER PICKING MY CHILDREN UP FROM SCHOOL. I WAS GOING ABOUT 45 MPH WHEN SUDDENLY I LOST ACCELERATION TO THE CAR. THE CAR DECREASED SPEED VERY FAST AND THE VEHICLE BEHIND ME HAD TO SLAM ON THEIR BRAKES AND CAME VERY CLOSE TO HITTING ME. A WRENCH LIGHT CAME ON. COME TO FIND OUT FORD IS AWARE OF A THROTTLE ISSUE AND HAVE A EXTENDED WARRANTY. I AM CONFUSED TO WHY THIS HASN'T BEEN CALLED FOR RECALL. THIS IS SO DANGEROUS TO ALL OF US. THE SAFETY OF MY FAMILY HAS BEEN PUT IN DANGER DUE TO THIS ISSUE THAT FORD IS AWARE. INCLUDING THE NHTSA IS AWARE OF THIS ISSUE. ARE WE WAITING FOR LIVES TO BE TAKEN TO MAKE THIS A RECALL? NOT ONCE FORD SENT ME A LETTER, EMAIL, OR EVEN CALLED ME TO INFORM THERE WAS A EXTENDED WARRANTY TO GET THIS ISSUE FIXED. AS I SPOKE WITH FORD, ONE OF THE AGENTS SAID "WE ARE BEING PROACTIVE AND GETTING THIS ISSUE FIXED FOR FREE." WHAT A JOKE. I CAN'T IMAGINE IF I WAS ON A MAJOR HIGHWAY GOING 65MPH. THIS IS VERY DANGEROUS AND NEEDS TO BE RESOLVED RIGHT AWAY. IS THERE A NUMBER OF PEOPLE THAT MUST DIE BEFORE NHTSA MAKE THIS A RECALL? IF NHTSA AND FORD KNOW THERE IS AN ISSUE WITH THIS EQUIPMENT WHY NOT GET THIS FIXED?

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FUEL/PROPULSION SYSTEM

10/18/2014 - CHESTER, OH
I WAS DRIVING DOWN THE HIGHWAY AND THE VEHICLE LURCHED AND LOST POWER. THE MOTOR WAS STILL RUNNING, BUT WHEN PUSHING THE ACCELERATOR THERE WAS NOTHING. I PULLED TO THE SIDE OF THE ROAD AND STOPPED. THE VEHICLE CONTINUED TO "LOPE" AND THERE WAS A LIGHT ON THE DASH SHOWING A LITTLE WRENCH. I TURNED THE VEHICLE OFF AND STARTED IT BACK UP AGAIN, AND IT RAN FINE. THIS SAME THING HAS HAPPENED AT LEAST 4 MORE TIMES. IF THERE WAS NO IMMEDIATE WAY TO GET OFF THE HIGHWAY, THIS COULD BE VERY DANGEROUS RESULTING IN A REAR END COLLISION.

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POWER TRAIN

10/18/2014 - CHESTER, OH
I WAS DRIVING DOWN THE HIGHWAY AND THE VEHICLE LURCHED AND LOST POWER. THE MOTOR WAS STILL RUNNING, BUT WHEN PUSHING THE ACCELERATOR THERE WAS NOTHING. I PULLED TO THE SIDE OF THE ROAD AND STOPPED. THE VEHICLE CONTINUED TO "LOPE" AND THERE WAS A LIGHT ON THE DASH SHOWING A LITTLE WRENCH. I TURNED THE VEHICLE OFF AND STARTED IT BACK UP AGAIN, AND IT RAN FINE. THIS SAME THING HAS HAPPENED AT LEAST 4 MORE TIMES. IF THERE WAS NO IMMEDIATE WAY TO GET OFF THE HIGHWAY, THIS COULD BE VERY DANGEROUS RESULTING IN A REAR END COLLISION.

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ENGINE

10/13/2014 - MORGANTOWN, PA
MY FAMILY AND I WERE TRAVELING HW 113 IN VA COMING BACK TO PA FROM NC. MY HUSBAND ACCELERATED TO PASS A VEHICLE. AFTER PASSING, OUR VEHICLE BEGAN LOSING ACCELERATION...MY HUSBAND PUSHED THE GAS PEDAL TO THE FLOOR AND WAS NOT GETTING ANY ACCELERATION. THE WRENCH LIGHT ILLUMINATED AND WE HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE HIGHWAY WHILE CARS WERE PASSING US AND COMING UP ON US QUICKLY. WE CAME TO A STOP AND THE VEHICLE BEGAN TO STALL. MY HUSBAND SHUT THE VEHICLE OFF, WAITING A MINUTE AND RESTARTED. THE VEHICLE SEEMED TO RUN FINE THE REST OF THE WAY TO PA. WE CALLED THE DEALERSHIP THE FOLLOWING DAY (MONDAY) AND WERE TOLD THEY COULD NOT GET THE VEHICLE IN UNTIL 8/4. I BEGAN FINDING INFO ON THE WEB REGARDING FORD'S CUSTOMER SATISFACTION PROGRAM 13N03 REGARDING THE THROTTLE BODY. I TOOK THE VEHICLE IN AND WAS TOLD THERE WERE NOT ANY CODES SHOWING ON THE COMPUTER. THEY REFUSED TO REPLACE THE THROTTLE BODY. I WAS TOLD TO DRIVE THE VEHICLE AND IF IT HAPPENED AGAIN TO BRING IT BACK. I REFUSED AND INSISTED THEY REPLACE IT. I AM NOW STILL FIGHTING WITH FORD TO REIMBURSE ME. I HAVE SENT LETTERS TO FORD ONLY TO RECEIVE A "FORM LETTER" BACK FROM THEM SUGGESTING THAT I TAKE THE VEHICLE TO THE DEALERSHIP TO DETERMINE IF THE THROTTLE BODY NEEDS REPLACEMENT...I HAD IT REPLACED ALREADY...THEY OBVIOUSLY DO NOT READ LETTERS SENT TO THEM. I WILL KEEP FIGHTING BUT I DO NOT UNDERSTAND WHY THE NHTSA CONTINUES TO RECEIVE COMPLAINTS ABOUT THIS ISSUE AND DOES NOTHING ABOUT IT. IT IS A HUGE SAFETY ISSUE! SHAME ON FORD AND THE NHTSA!

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VEHICLE SPEED CONTROL

10/13/2014 - MORGANTOWN, PA
MY FAMILY AND I WERE TRAVELING HW 113 IN VA COMING BACK TO PA FROM NC. MY HUSBAND ACCELERATED TO PASS A VEHICLE. AFTER PASSING, OUR VEHICLE BEGAN LOSING ACCELERATION...MY HUSBAND PUSHED THE GAS PEDAL TO THE FLOOR AND WAS NOT GETTING ANY ACCELERATION. THE WRENCH LIGHT ILLUMINATED AND WE HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE HIGHWAY WHILE CARS WERE PASSING US AND COMING UP ON US QUICKLY. WE CAME TO A STOP AND THE VEHICLE BEGAN TO STALL. MY HUSBAND SHUT THE VEHICLE OFF, WAITING A MINUTE AND RESTARTED. THE VEHICLE SEEMED TO RUN FINE THE REST OF THE WAY TO PA. WE CALLED THE DEALERSHIP THE FOLLOWING DAY (MONDAY) AND WERE TOLD THEY COULD NOT GET THE VEHICLE IN UNTIL 8/4. I BEGAN FINDING INFO ON THE WEB REGARDING FORD'S CUSTOMER SATISFACTION PROGRAM 13N03 REGARDING THE THROTTLE BODY. I TOOK THE VEHICLE IN AND WAS TOLD THERE WERE NOT ANY CODES SHOWING ON THE COMPUTER. THEY REFUSED TO REPLACE THE THROTTLE BODY. I WAS TOLD TO DRIVE THE VEHICLE AND IF IT HAPPENED AGAIN TO BRING IT BACK. I REFUSED AND INSISTED THEY REPLACE IT. I AM NOW STILL FIGHTING WITH FORD TO REIMBURSE ME. I HAVE SENT LETTERS TO FORD ONLY TO RECEIVE A "FORM LETTER" BACK FROM THEM SUGGESTING THAT I TAKE THE VEHICLE TO THE DEALERSHIP TO DETERMINE IF THE THROTTLE BODY NEEDS REPLACEMENT...I HAD IT REPLACED ALREADY...THEY OBVIOUSLY DO NOT READ LETTERS SENT TO THEM. I WILL KEEP FIGHTING BUT I DO NOT UNDERSTAND WHY THE NHTSA CONTINUES TO RECEIVE COMPLAINTS ABOUT THIS ISSUE AND DOES NOTHING ABOUT IT. IT IS A HUGE SAFETY ISSUE! SHAME ON FORD AND THE NHTSA!

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POWER TRAIN

10/13/2014 - MORGANTOWN, PA
MY FAMILY AND I WERE TRAVELING HW 113 IN VA COMING BACK TO PA FROM NC. MY HUSBAND ACCELERATED TO PASS A VEHICLE. AFTER PASSING, OUR VEHICLE BEGAN LOSING ACCELERATION...MY HUSBAND PUSHED THE GAS PEDAL TO THE FLOOR AND WAS NOT GETTING ANY ACCELERATION. THE WRENCH LIGHT ILLUMINATED AND WE HAD TO MAKE AN EMERGENCY STOP ON THE SIDE OF THE HIGHWAY WHILE CARS WERE PASSING US AND COMING UP ON US QUICKLY. WE CAME TO A STOP AND THE VEHICLE BEGAN TO STALL. MY HUSBAND SHUT THE VEHICLE OFF, WAITING A MINUTE AND RESTARTED. THE VEHICLE SEEMED TO RUN FINE THE REST OF THE WAY TO PA. WE CALLED THE DEALERSHIP THE FOLLOWING DAY (MONDAY) AND WERE TOLD THEY COULD NOT GET THE VEHICLE IN UNTIL 8/4. I BEGAN FINDING INFO ON THE WEB REGARDING FORD'S CUSTOMER SATISFACTION PROGRAM 13N03 REGARDING THE THROTTLE BODY. I TOOK THE VEHICLE IN AND WAS TOLD THERE WERE NOT ANY CODES SHOWING ON THE COMPUTER. THEY REFUSED TO REPLACE THE THROTTLE BODY. I WAS TOLD TO DRIVE THE VEHICLE AND IF IT HAPPENED AGAIN TO BRING IT BACK. I REFUSED AND INSISTED THEY REPLACE IT. I AM NOW STILL FIGHTING WITH FORD TO REIMBURSE ME. I HAVE SENT LETTERS TO FORD ONLY TO RECEIVE A "FORM LETTER" BACK FROM THEM SUGGESTING THAT I TAKE THE VEHICLE TO THE DEALERSHIP TO DETERMINE IF THE THROTTLE BODY NEEDS REPLACEMENT...I HAD IT REPLACED ALREADY...THEY OBVIOUSLY DO NOT READ LETTERS SENT TO THEM. I WILL KEEP FIGHTING BUT I DO NOT UNDERSTAND WHY THE NHTSA CONTINUES TO RECEIVE COMPLAINTS ABOUT THIS ISSUE AND DOES NOTHING ABOUT IT. IT IS A HUGE SAFETY ISSUE! SHAME ON FORD AND THE NHTSA!

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ENGINE

10/6/2014 - OLATHE, KS
CONCERN 25 & 51 - VEHICLE LEAKING OIL AND GREASE FROM ENGINE/TRANSAXLE AREA.

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