Auto Recalls for Consumers

FORD ESCAPE - 2010 FORD ESCAPE Problems & Complaints

 
Auto Recalls For Consumers
by Ford Motor Company

There are 1469 complaints filed for the 2010 FORD ESCAPE

Below is a list of complaints & problems filed against the 2010 FORD ESCAPE. These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. This information may be used by NHTSA during the investigation process. If you like to file an official complaint for the 2010 FORD ESCAPE, you can do so by calling the NHTSA Mon-Fri 8am to 8pm at 888-327-4236, TTY: 800-424-9153. You can also file your complaint online by clicking here. Your complaint will be added to the NHTSA complaints database after a thorough review. If a trend is discovered, an investigation will be opened by the ODI.

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Air Bags (7) Equipment (1) Interior Lighting (2) Service Brakes Hydraulic (4) Unknown Or Other (48)
Communications (1) Equipment Adaptive (1) Latches Locks Linkages (2) Steering (110) Vehicle Speed Control (546)
Electrical System (165) Exterior Lighting (2) Power Train (480) Structure (49) Visibility (64)
Electronic Stability Control (20) Fuel Propulsion System (323) Seats (6) Suspension (8) Visibility Wiper (19)
Engine (457) Fuel System Gasoline (61) Service Brakes (15) Tires (2) Wheels (3)
Engine And Engine Cooling (35)

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ComplaintDescription

STEERING

5/25/2017 - HOLLISTER, CA
THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING ABILITY FAILED. WHILE DRIVING APPROXIMATELY 65 TO 70 MPH, THE STEERING WHEEL SHOOK AND BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO TIFFANY FORD DEALER (HOLLISTER, CALIFORNIA 831-637-4461) IN 2014 TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE RECALL REQUIRED AN INSPECTION AND THE PART TO BE REPLACED IF THE VEHICLE EXHIBITED THE FAILURE; HOWEVER, THE CONTACT'S VEHICLE DID NOT EXHIBIT THE FAILURE AT THE TIME OF INSPECTION. THE VEHICLE WAS TOWED BACK TO TIFFANY FORD FOR DIAGNOSTIC TESTING, WHICH CONFIRMED THAT THE POWER STEERING ASSIST FAILED AND THAT THE VEHICLE WAS EXHIBITING THE FAILURE LISTED IN THE RECALL. THE MANUFACTURER DENIED ASSISTING WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

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UNKNOWN OR OTHER

5/19/2017 - SAUK VILLAGE, IL
2010 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-777. UPDATED 05/19/2017

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SERVICE BRAKES

5/16/2017 - AUGUSTA, WV
I WAS DRIVING DOWN THE HIGHWAY GOING AROUND A TURN THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE STEERING BECAME HARD LIKE NO POWER STEERING. SHUT CAR OFF WHEN I ARRIVED AT DESTINATION STARTED VEHICLE AGAIN LIGHTS WERE OFF DROVE A LITTLE WAYS SAME THING HAPPEND AGAIN

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POWER TRAIN

5/16/2017 - AUGUSTA, WV
I WAS DRIVING DOWN THE HIGHWAY GOING AROUND A TURN THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE STEERING BECAME HARD LIKE NO POWER STEERING. SHUT CAR OFF WHEN I ARRIVED AT DESTINATION STARTED VEHICLE AGAIN LIGHTS WERE OFF DROVE A LITTLE WAYS SAME THING HAPPEND AGAIN

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STEERING

5/16/2017 - AUGUSTA, WV
I WAS DRIVING DOWN THE HIGHWAY GOING AROUND A TURN THE ABS LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE STEERING BECAME HARD LIKE NO POWER STEERING. SHUT CAR OFF WHEN I ARRIVED AT DESTINATION STARTED VEHICLE AGAIN LIGHTS WERE OFF DROVE A LITTLE WAYS SAME THING HAPPEND AGAIN

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FUEL/PROPULSION SYSTEM

5/9/2017 - PLANO, IL
THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTED A STRONG FUEL ODOR AND SAW FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD CRACKED AND NEEDED TO BE REPLACED. THE DEALER ALSO PROVIDED A LOANER VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST WITH THE COST OF THE REPAIR. THE FAILURE LATER RECURRED. THE VEHICLE WAS AGAIN TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE HAD CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY DID NOT SEE ANY FUEL LEAKAGE IN THE PICTURES THAT THE DEALER SENT. THE MANUFACTURER FURTHER STATED THAT ALTHOUGH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE), THE CONTACT SHOULD PAY OUT OF POCKET FOR ANY REPAIRS AND THEN REQUEST REIMBURSEMENT LATER. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ELECTRICAL SYSTEM

5/3/2017 - GILBERT, AZ
WHILE AT HIGHWAY SPEEDS, CAR RMPS BECOME ERRATIC AND NO RESPONSE FROM GAS PEDDLE. CAR GOES IDLE AND THEN STALLS. VEHICLE MUST BE RESTARTED. YELLOW 'WRENCH' LIGHT COMES ON HOWEVER ONCE THE CAR IS RESTARTED, IT IS NO LONGER ILLUMINATED. NO CODES AVAILABLE FROM COMPUTER SCAN.

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POWER TRAIN

5/3/2017 - GILBERT, AZ
WHILE AT HIGHWAY SPEEDS, CAR RMPS BECOME ERRATIC AND NO RESPONSE FROM GAS PEDDLE. CAR GOES IDLE AND THEN STALLS. VEHICLE MUST BE RESTARTED. YELLOW 'WRENCH' LIGHT COMES ON HOWEVER ONCE THE CAR IS RESTARTED, IT IS NO LONGER ILLUMINATED. NO CODES AVAILABLE FROM COMPUTER SCAN.

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VEHICLE SPEED CONTROL

5/3/2017 - GILBERT, AZ
WHILE AT HIGHWAY SPEEDS, CAR RMPS BECOME ERRATIC AND NO RESPONSE FROM GAS PEDDLE. CAR GOES IDLE AND THEN STALLS. VEHICLE MUST BE RESTARTED. YELLOW 'WRENCH' LIGHT COMES ON HOWEVER ONCE THE CAR IS RESTARTED, IT IS NO LONGER ILLUMINATED. NO CODES AVAILABLE FROM COMPUTER SCAN.

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ELECTRICAL SYSTEM

5/1/2017 - GROVER, NC
THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED OR REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE TECHNICIAN WAS STILL WORKING ON THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

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